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DZ

@danielzarick

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CEO and co-founder of —having a lot of fun doing it. Keep Going.

LA 🌴
Joined September 2008
Don't wanna be here? Send us removal request.
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As we're closing out Q3, the @ArrowsHQ team has been reflecting on the 18 months since we shifted to @HubSpot . While this graph feels good to see, every day in here (including today) felt rife with problems, anxieties, challenges. Instead, we just figure it out + keep going.
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Think I took the best photo of my life tonight in Mexico City
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@HrishiHirway I love being in the first 2-3 people up, making coffee, and hanging out quietly on the deck (assuming there is one on this trip) as we all slowly wake up.
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Low TAM, hard lol text from a friend
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@danielzarick
DZ
10 months
@naval “The first $100,000 is a bitch, but you gotta do it.” – Munger
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I’ve found being CEO of a funded startup is such a different job than being a cofounder of a bootstrapped product. My job changed so drastically the last 3 months. Trying to keep up and stay sane, but mostly it’s really fun for me.
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Startups are built on big bets. Today, a bet we made 11 months ago to go "all in" on a CRM-centric approach to customer onboarding, comes full circle. We're stoked to announce an official partnership between HubSpot & Arrows, as well as an investment from HubSpot Ventures.
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@jasonfried Honest question: has anybody become a multi-millionaire working for Basecamp besides you and David? If so, was it via salary/profit-sharing? If not... why not?
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@danielzarick
DZ
2 months
Got married yesterday. Was a blast 🍾
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@danielzarick
DZ
9 months
I’ve been telling people 2024 is going to be big… and it’s off to a great start so far!
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Curious why Formula 1 is cool?? Well, I wrote a 6,500 word guide to help newbies get started. It has tons of gifs, videos, and highlighted facts so it’s easy to scan for the good stuff. It’s not perfect, but it’s a solid starting point for a new fan.
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This week marks 8 years since I left Twilio and went to work for myself. Started as a freelancer (design+strategy), opened my solo studio, then brought on a partner so we could do bigger projects, and finally we started Here's some lessons... (cont'd)
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Check out @HousecraftApp ! An AR toybox for your home, made by @AsherVo and me! Download it now with iOS 11
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i love making tea because the process helps me relax
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Dear Aaron Sorkin and David Fincher: give me a call. Let's do this.
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AI is too visible in most products. The ideal AI feature is invisible. It just works, is in the background, and you don’t have to proactively engage with it.
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@danielzarick
DZ
10 months
@jeffiel Hope this one still in there
@jeffiel
Jeff Lawson
4 years
I started clicking on some old ones for fun. @DanielZarick you'll enjoy this one from 2010. cc @enborra
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Too many startups are actually art projects with venture capital I think that’s ok, but some of them don’t realize it
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@danielzarick
DZ
4 months
Turned on Descript's eye contact feature for a demo video... Nailed it.
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In 24 hours, I tasted the best iced coffee I’ve ever (?) had, did a 90 minute scalp massage + treatment, tasted 5 different donuts (one with prosciutto & olive), ate A+ pizza, drank a Negroni with the clearest ice ever, had an epiphany… Japan trip is going very well.
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Stumbled across a screenshot of my very first Stripe account from April 2011 Quite a lot has changed since then
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@danielzarick
DZ
5 months
There are worse days than the CEO of your biggest partner giving you a shoutout on LinkedIn.
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@danielzarick
DZ
7 months
Insanely grateful to have talented friends like @jtaby who will agree to take engagement photos with a few hours notice and then make them 10x better than necessary.
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Imagine you're the CEO of a small, growing SaaS startup. What're you prioritizing in 2022? If "customer success" isn't in your top 3, then you need this guide badly. We launched 5 resources today... 1) A 55-page ebook. This is truly a must-download.
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@danielzarick
DZ
6 months
All-time funny typo for @Framer ’s meetup sign @jornvandijk
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Spent $27k earlier this year on a content marketing expert we really admired and I’m still furious at how much of a waste of resources it was. Furious.
@hollylawly
Holly Guevara
1 year
If you've ever struggled with imposter syndrome, just hire an agency that's supposed to be experts in what you do. After working with them you'll realize you're not as dumb as you thought.
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Meet the new Arrows—sales rooms + onboarding plans + client portals 💘 All in a single platform. Each purpose-built + built natively for HubSpot. But... why?? 🤝 We've always said customer onboarding should be an extension of the sales process. The best companies build tons of
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@danielzarick
DZ
7 months
My biggest mistake was impatience. Reflecting on watching Twilio skyrocket, thinking Stripe was too late, and now our growth at Arrows—it turns out, the best things come from sticking it out. Patience and persistence can't be oversold. Great things take time. Keep Going 🛣️
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No Small Things is my product+design studio's new name. We're focused on helping software businesses grow, using design and consistent process to get results. Start small, and keep going.
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Still love how thoroughly my partner’s fiancé roasted our logo “embryo of the TiVo man” lmao
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What happens when you realize your shirts don't have to have your company's name on them?
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@JhanveeV @jasonlk @jeffiel I sent one to Jeff + one each to 4 of his investors asking for an intro
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@patrickc Still have this letter packed away somewhere from the launch. Amazing to see how far y'all have come. Had no doubts.
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Might be spicy but I feel 18-24 months is a pretty weak amount of will for a founder
@jaltma
Jack Altman
1 year
Early stage founders often think about their runway in terms of months of cash. In the truly early days, pre-PMF, the real runway is more like months of founder will. Most people only have 18-24 months before they run out of steam, that's the real resource to spend carefully.
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@danielzarick
DZ
2 months
Have to share a few more... @LukesBeard delivered 362 photos and a video about 24 hours after the party ended. Truly a madman. Heart is full.
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@danielzarick
DZ
2 months
Got married yesterday. Was a blast 🍾
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They told us to work on our company’s growth rate, so…
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Painful being CEO of startup and not having any AI thought-lord shit to post here
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How to launch a product when nobody cares? No press No investors/cheerleaders No funding announcement Just 2 guys w/ a boring onboarding checklist app (let's be honest) We got... >6000 pageviews 102 new free trials Tons of shares 👬 We asked our friends for help... (Cont'd)
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Was amazing to finally meet (almost) all of my Arrows coworkers this week. Did a vision quest in Joshua Tree… onboarding will never be the same soon 🤣
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Arrows is a collaborative onboarding tool for your high-touch customers. Today it's live! New website and free trial. Send every customer a personalized onboarding checklist with automated email reminders, assigned tasks, and a lot more.
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A simple, painful way to grow as a human is to start a company, hire employees, and then be forced to systematically confront and fix all of your personal flaws… or fail
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@danielzarick
DZ
8 months
This is reminding me of the time I went on a Grouper with Greg Brockman and John Collison at a tiki bar… 2012 SF was pretty fun
@bnj
Ben South
8 months
Wild that one of the founders of Anthropic also founded Grouper, the group dating app:
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My biz over 6.5 years: - ~12 clients - ~$.5M in revenue - ~1M users of apps I designed - in an Apple commercial - work with people I love - proud of my ~6 failed projects - signing papers to sell one app All this & I question myself everyday. 🤷🏻‍♂️ Ain’t easy out there, folks.
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Had someone accept a job offer today. 🥺😅 Few things are more fun and fulfilling as a founder. Such a privilege to have people believe in what you’re doing and want to join.
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@awilkinson
Andrew Wilkinson
5 years
Asking a busy person if you can hop on a call and pick their brain is like asking someone you barely know to help you move.
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is now BILL but also bill
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A very cool perk of being funded by a Google VC firm is getting to spend time in the hangar where the Spruce Goose was built, which is now an insane Google office.
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just setting up my computr
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Running a startup is for delusional weirdos only
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Looking for a new apartment, but we have a California king bed. Finally getting to use @HousecraftApp in a totally empty spot! So useful.
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@danielzarick
DZ
8 months
CEO 🤝🏼 CTO ( @_swanson ) You can practically see when I got kicked out of the codebase.
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If you're onboarding customers to your product these questions might sound familiar: 🤷‍♂️ Why did they buy? ❓ Why aren't they using it yet? 😧 What are they thinking? Most people think onboarding is only about helping people learn your UI. It's a lot more than that. A thread 👇
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Eating a big bean on my birthday
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@danielzarick
DZ
5 months
Some days I want Arrows to fail so I can take down our VC with us
@darian314
Darian Shirazi
5 months
Really impressed watching @danielzarick admit I was right about everything over the past 2 years. Most humble CEO I’ve ever met. 😅
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Today went about as good as we could’ve hoped for... already exceeded all metrics we had hoped to hit (they were modest). Feeling supported and a little emotional seeing people respond in kind. Thank you everybody!!
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Went on date last night... She was shocked I don’t like Big Bang Theory. Demanded I explain why not. Wouldn’t move on from the topic until I did. And insisted I was the first person she’s *ever* met who didn’t like it. Fun night!
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Building software mostly consists of hating the code you wrote 2 weeks ago, and cursing whoever wrote that code from 2 years ago (hint: also you)
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@danielzarick
DZ
4 months
We are at the ballet tonight and right after getting to my seat a lady behind me goes “ooohhh nooo… big head” and then moved a seat over
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Published 2,500 words earlier on self-employment, working yourself into a hole, failure, and more. Hope you enjoy.
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@MikeIsaac Oh god it keeps going
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As a bootstrapped company: I really hope we survive long enough to where we can take a stab at our big vision. As a funded startup: the big vision is the only reason we are doing this now. LFG
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@danielzarick
DZ
5 months
Every founder needs a friend. Someone who just believes in them and helps them keep going.
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@danielzarick
DZ
3 months
My favorite people are the ones that can cut the shit, let down their guard, and be real for a bit. It’s not all a performance
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First non-founder dev hire at @ArrowsHQ just accepted their offer 🤝💘 Can’t beat this team!
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@danielzarick
DZ
4 months
This is what a 35th birthday at Disneyland looks like
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Need to do a presentation on best squid ink pastas in this meeting room @nntaleb
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✅ Another great company offsite in Palm Springs. Love working with the @ArrowsHQ team and everything we have in store 😍
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This Steve Jobs video is the most useful “how to be a CEO” video I’ve seen… i.e. Here’s the market, here’s our vision, here’s our customer, here’s how we do it, etc
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@GMPaiella Gosh that hair is 100% old photos of my Lebanese aunts
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Not sure where to begin, but what a week for Arrows… we’re blown away by HubSpot INBOUND. Two years ago, nobody knew who we were. We couldn’t even get 12 people to our dinner (seriously there were empty seats at our reservation, and 3 were our team—thanks to the ppl who
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Building stuff is hard. Trying to sell things you made is hard. Everything is hard. It never gets easier. I’m tired.
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i was born at midnight 31 years ago 🍾
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Mid-aged woman in Paris just walked up to me at a bar, questioned my new tattoo, and ultimately decided to label it “questionable.” She was even more shocked when I told her it was freehand and I had no idea what I was getting when I laid on the table.
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@danielzarick
DZ
10 months
Still kind of crazy to me how well our bet on @HubSpot is panning out (plus the work we’ve put in to making the partnership successful). I genuinely feel we’ve become one of the most savvy teams re: platform partnership. Going to try to start sharing what we’ve learned + done.
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We just hit 100+ installs on the @HubSpot app marketplace for 🚀 LFG!
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There are no overnight successes… Today, 4 years ago: we registered the Arrows domain to give a name to products we were building based off my days running internal tools at Twilio
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Gotta love that SaaS compounding effect
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Something wild happened recently... Apple used @HousecraftApp for a tiny iPad spot! Still can’t believe it.
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One of the best decisions at Arrows so far has been making our entry price point $300/mo (and a product that justifies that). Might even be higher in the future. Helps select companies where solving the pain is worth at least that much vs. all the startups we served early on.
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Was nice to finally meet @mattwensing in person! 🍝🍷🧮
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Startups sharing their “progress” as they go for their Series A
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@john_c_palmer
John Palmer
2 years
the key to a good brand is having a weird little guy. no one gets this.
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I have to email lists of people all the time. It totally sucks. Jumping back-and-forth between multiple apps. Always stressed I'm going to embarrass myself. We made a little tool to fix that process. It's called Arrows Outreach.
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@danielzarick
DZ
10 months
Big news: Arrows is now enterprise-ready! 🔐🛡️ @HubSpot + Arrows = happy customers, at SMB scale + Enterprise scale. All of this is now live: 🧡 Custom object support 🔐 SSO 📊 Audit logs 🔄 Directory sync 🛠️ RBAC 🛡️ SOC 2 Type II 🇪🇺 GDPR And that's just the start. More soon.
@ArrowsHQ
Arrows
10 months
Exciting news for @HubSpot Enterprise customers! Arrows onboarding plans are now enterprise ready. 🚀 You now have everything you need to use Arrows with an enterprise instance of HubSpot—plus we can meet the robust security + operational needs of any enterprise organization.
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Building a company is hard stuff, folks... who'd've thunk?
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Just realized Instagram stories is the perfect tool for making fake @business covers of your friends.
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Shipping is for quitters. Stay in development until you die.
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Finally found a good place to ponder SaaS
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My favorite UI element in any software
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@danielzarick
DZ
4 months
@mishakarpenko I don’t follow you but all of the past week the only tweets the algorithm has shown me are suggestions that the Pitch team thinks Figma copied them. Long time Pitch user, our company uses it daily and has for years. But it’s a really weird/bad look IMO.
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70 employees?! @HousecraftApp was 2 (on the side).
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Shout out to the people who make running a business look easy… It ain’t.
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Starting a company, being a CEO, hiring employees, etc is a *privilege* you should remember you're lucky to attain. It's hard, but it's your choice. Part of that choice: you owe it to the people who choose to work with you to treat them as good as you can. They don't owe you.
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Best part about being CEO is being able to force people to use Oxford commas
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@sdw This looks AI generated lol
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Made this logo for the (currently unannounced) product @benedictfritz and I are building. I'm still decently proud a few months later. It might even last until we launch.
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Nobody: @benedictfritz 's iPhone: "Remember when... you got rejected from Y Combinator" 🤣
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