@juliastmi
Talking to my daughter’s kinder class about my job was hilarious. “We give money to companies…” *blank stare* “I help those companies tell stories.” *nodding off* “And some of those companies make robots and rocket ships.” *literal applause and cheering*
If you want to do PR correctly, do it slowly.
Build a bespoke media list -- don't pull from Cision.
Send emails individually -- don't mass blast.
From a dialogue with reporters -- don't filibuster with a barrage of releases.
It takes longer but the results are worth it.
It's very hard to get hired right now. Having just interviewed dozens of people (out of hundreds of applicants) for one key role, here's what stood out about the top candidates:
@Carolynyjohnson
@Jasonmmast
Our current private insurance system is so barbaric that it defies all reason that so many people are afraid of “death panels” or some made up version of what socialized medicine would look like.
The attitude that somehow influencers and media owe tech deference is one of the reasons the tech industry has such a poor reputation.
It’s not a kid’s science fair project. This is real life! Marques doesn’t owe them a thing.
I find it distasteful, almost unethical, to say this when you have 18 million subscribers.
Hard to explain why, but with great reach comes great responsibility. Potentially killing someone else’s nascent project reeks of carelessness.
First, do no harm.
These stories are so tiresome. Largely about privileged and un-self-aware people who think they’ve cracked some code on productivity.
I’d rather hear the routine of a hardworking parent with 3+ kids, patchy childcare and no housekeeper.
@akmcquade
1-2 days a week is the right mix for me. I still get the benefits of wfh (focused work, chores, family time) but I don’t feel like a soulless robot trapped behind a screen, plus I get the benefit of osmosis being around colleagues.
5 better things to say than "that's a great question" when you need to buy a few seconds to think through your answer:
1. The most important thing(s) to remember about [topic] is...
I'm hiring a Director of Communications here at Bain Capital Ventures! Would love to find the right person with 6-10 years experience to help drive comms. Must love funding announcements (and Succession). And be based in the Bay Area.
@Kantrowitz
@AravSrinivas
Don't get me wrong I'd take that money, but doesn't it feel sort of insulting to that person? Like, you were valuing me at 1/4th what I was worth before this???
If you don’t know what a “tongue tie,” “inverted nipple” or “low supply” really mean in the context of babies, maybe don’t tell people who can’t get formula that breastfeeding is free.
@SimoneStolzoff
Big rules for me:
- Don't use phone when on a date with my spouse
- Spotless kitchen before bed
- If you use something, put it away ALWAYS don't leave it out
- Put everything in my calendar *with* travel time included
Most interviewers ask the same rote, basic questions. "Strengths and weaknesses..." "Describe your perfect job..." Yawn.
People are really bad at describing themselves. You learn nothing by asking.
Here are 5 questions I like better. What are your go-to Qs?
Communications isn't all cheerleading and optimism. Pessimism is essential to the role.
When a company is introducing a new product or strategy, someone in the room needs to ask:
- How could this be misunderstood?
- How could this go wrong?
(1/3)
@TheModHostess
If that’s the trade off I agree. But if you like your colleagues and you don’t work in the year 1992, seeing people once a week > working alone all day every day.
If a PR firm says this in their cold pitch email to you, delete it. No one credible promises an amount of coverage. They know the amount doesn't matter any more than impressions do.
Heartbroken for the team at SVB. Everyone I've ever met who works there is exemplary.
Lots of comms lessons but today's not the day.
Mob mentality is fascinating. "I don't want this bad thing to happen, but I'm worried it might, so I'm going to cause it to happen."
3 ways to answer the dreaded "who are your competitors?" question:
Hint: you can't say "no one" or "the status quo."
1. "When considering [industry], customers weigh [2-3 attributes, e.g. cost, quality and speed], and we've completely transformed [attribute/s] by..."
@amandamull
So true. But sometimes I click into those one-star reviews and it's like "they didn't have cold enough champagne when they greeted me in the lobby." Others are "they sold our luggage to the pirates." So it's important to read more deeply.
Personal (professional) update! I've joined
@BainCapVC
.
Why? BCV's extraordinary team, impeccable execution over the past 20 years, curated portfolio and opportunity to have an impact all spoke to me.
I can't wait to share more here as I dig in.
It's hard to watch what's happening to journalism this week. Most comms people are really just journalism fangirls/fanboys in disguise (at least I am).
It's confusing that people celebrate news like this. When there's no one whose job it is to uncover facts and be impartial,
We're heading into yearly planning season... *shudder*
It doesn't have to be painful. Let's talk about how to do it right.
Here are 6 tips and tricks that have worked for me:
1) Review cycle and 2024 planning are part of the same process.
What did you write in your
Once your startup is out of stealth, it doesn’t behoove you to stay quiet. Find something to talk about at least once per quarter. Doesn’t have to be big news. Here are some ideas: 🧵
And on another note, if you are a journalist looking to come to the dark side, I'm not hiring now but have hired reporters in the past for content roles and comms roles.
If you want advice on making the transition, just ask. Happy to do a zoom, a coffee, whatever. abraley at
It's hard to watch what's happening to journalism this week. Most comms people are really just journalism fangirls/fanboys in disguise (at least I am).
It's confusing that people celebrate news like this. When there's no one whose job it is to uncover facts and be impartial,
There's a comms behavior I call "grave dancing" that's tempting if you competed with SVB and stand to benefit from this terrible news.
Don't do it. Brand is a long game and people will remember if you tried to publicly profiteer from a competitor's misfortune.
Transparency can be an important facet of your communications strategy, but it must be applied thoughtfully.
SPOILERS AHEAD! If you're not up to date on
#SuccessionHBO
, skip this week's Comms-focused recap... 🧵
Fun chatting w/
@emayhawk
@axios
@AxiosComms
about comms pros using our magic on ourselves, Succession obsession & early career advice.
If you don’t read Eleanor yet, you should! Comms has long deserved industry coverage that’s sharp and informative.
One of many things I love about
@succession
is its commentary on communications, brand and media.
Again this season I'll recap our anti-heroes' travails with an eye toward comms, and hopefully you'll ask "is it literally too good?"
Lesson 1: Your brand is not your logo.
🧵
@martingbrown
We have no assigned desks and not even cubicles. But I don’t view my one in-office day as being about focused work. I use it for 1:1s, collaboration, mentorship and networking.
The rules of the game are changing fast.
1) Comms is behind the scenes --> Comms is out in front
2) The funding is the story --> The funding is the hook to tell a more important story
3) Internal comms comes last --> Internal comms drives
Play accordingly.
Before we get to our weekly Comms-focused Succession recap, I wrote a piece on what Succession gets right (and wrong) about Comms for
@PRNews
.
This week's episode was a reminder that you're never on top for long in
@succession
. (1/?)
@lessin
Send me a calendly. Send me your EA. Screenshot your calendar. I don’t care. I just don’t want to do the painful 4 email dance of arriving at a time we can talk.
Stop treating your work history as a resume and start viewing it as a story.
Each role you held is another chapter in the narrative arc of your career. In this book, you're the main character.
(1/5)
My dad quite literally ran the SNAP and school lunch program for most of his career and this is simply false. One in eight children in America live in households without consistent access to adequate food. Taking them away from their parents is not the answer for poverty.
Ben Shapiro: "School lunches are not going to solve the problem of child hunger at any serious level," adding "It does not take that much money to feed a child"
5. They asked smart questions.
At the end of the interview most folks ask "Do you have any questions?"
If you don't, that's honestly a red flag. This is potentially your role for the next few years. Ask some hard questions -- be the kind of person who makes informed choices!
@amandanat
Totally disagree. Successful companies outgrow their original branding and positioning, or often just want an updated look and feel. I think companies should update the brand every 2-3 years.
Emily Weiss, founder of Glossier and a face on the Mount Rushmore of start-up culture, will no longer be the beauty company’s CEO. She's the latest of the so-called girlbosses to step away from their creations, effectively marking the end of the archetype.
Catastrophic day for the news business. If I can help connect any laid off reporter to a new job or freelance work for VCs like us, please shoot me a DM or a reply.
Media training gets a bad rap for over-scripting people, but good media training is about:
- Sharpening your messaging into interesting soundbites and supports
- Knowing information inside and out on any key topic relevant to the company
- Non-verbal communication
Linda needed
The full
@lindayaX
interview
hoooboy … just because you’ve been a media exec your entire career doesn’t mean you don’t need media training … you get the sense she’s playing a role (as written by
@elonmusk
) one that doesn’t come naturally
@ceonyc
It’s also about values. I’ve known rich friends whose families explicitly valued risktaking. These friends not only knew a safety net was there, but entrepreneurship and even failure was encouraged. My middle class parents valued security & safety. Creates a different dynamic.
Some big news today. With our largest funds ever, we're continuing our quest to support the most talented founders at any stage. If you're building, let's talk!
One more takeaway from
@succession
.
It's what's on paper that matters.
Gerri? Still in the game because her firing wasn't on paper.
Kerry? On the subway home because her relationship wasn't on paper.
Kendall? In the big chair because his ascension was (maybe) on paper.
@mdraznin
I don’t disagree that the office is a shitty place to get focused work done. I want to continue to be hybrid.
But most people who say they’re better at their jobs with zero in person interaction are lying to themselves.
@michelledean
As a kid I straight up loved it. They had this cheese. Not nacho cheese. Something else. But it came in a pump and you could put it on food with reckless abandon. I still dream of that cheese.
X startup raised $ million. ZZZzzzzz... We scan those stories every day.
But done right, your funding news is a Trojan Horse. Those dollar-signs in the headline are just the appetizer to a main course that's a bigger story you want to tell about your company.
A thread...
@benmcoleman
Work from home when you need to do focused work. But go in when you want to collaborate and mentor. Seems like the best of both worlds, if companies factor commute time into the day.
3. They read our website thoroughly, and did some Google News searches.
Having a conversation grounded in reality honestly makes such a difference. Educate yourself before that first call. This knocks out no joke 50% of candidates.
The "Girlboss" debate has me miffed.
First: "Girlboss" is infantilizing & silly. No disrespect to anyone who identifies as one, but please refer to me as a woman in a position of power. Cutesy names for women in power make us outliers when we should be ubiquitous. (1/?)