@WesternDigiCare
this when I try and login to my cloud home app, is it broken? Or is it because my device is doing a firmware update? The light on the front is cycling on/off white
@MPSHavering
@HaveringStreets
thoroughly criminal and dangerous use of the pavements by
@LBofHavering
street team near Harold Wood. No way of passing safely for pedestrians, buggies etc and dangerous to park close to crossing. Dont you teach your workmen how to park responsibly?!
@tfl
Elizabeth line complete rubbish as usual. I cannot believe this is a new line! Not sure I’ve ever had a journey that wasn’t delayed or disrupted. Hopeless service.
@TfL
I have never in my 30 years getting public transport in London seen anything like the utter calamity this evening, made twice as worse by the unbearable and total mismanagement of the situation. Completely and utterly disastrous. Your staff are totally clueless!!
@NATS
@Gatwick_Airport
@British_Airways
useless and greedy airline industry (that’s all of you) that run a shoestring cost cutting service to ruin the few chances for a holiday that those of us who actually work for a living get
I nearly left the session in protest but I eventually agreed to tick the box just for the sack of donating. I can’t believe you are asking people to fill out the questionnaire wrong. That’s the opposite of donor safety. Needs a referral to
@CareQualityComm
@AldiUK
rubbish service at Ashfield with 3/7 self-checkouts closed. Rude staff who responded “we’ve only got one pair of eyes” when asked why didn’t have more open!
@Barclaycard
I’ve also got some Freedom Rewards to use but now can’t log in to the website where you redeem them as I’ve switched to the Avios Barclaycard. How do I do this therefore?
#rubbishBarclaysIT
@YourMcColls
service at the Singelton (Ashford, Kent) franchise of
@Morrisons
is unbelievably appalling! One member of staff on the till in peak hours, despite there many any other staff in the store. I wonder what
@Morrisons
think of you trashing their reputation like this?
@sainsburys
dreadful new policy of having to scan the receipt when leaving the self checkouts! Was buried at the bottom of my bag, had to unpack my shopping! Will NOT be shopping with you again. That seemed perfectly fine with the rude and unhelpful checkout staff too
@bmj_latest
@bmj_company
@fgodlee
Good save, half way through cancelling my
@TheBMA
membership when I saw this. Absolute disgrace you ever thought it acceptable, how out of touch are you people?
@johnlewishelp
I did buy one of the cheapest beds you sell, but still don’t expect this flimsy rubbish. I’ll keep it since I’ve now spent ages building it (instructions were stupid too), but what compensation can you offer?
@HSBC_UK
appalling service at your Birmingham new street branch, que for ages to see person on the door then an hour to see someone to show ID about an application, will consider taking my money elsewhere!
List of things I was unable to do whilst queuing
@wimbledon
today thanks to
@EE
:
-reply to emails
-check the weather
-complain to EE on twitter
-check queue updates
-check my journey home
-plan a holiday
-plan some professional activities
-reply to literally any messages
@sainsburys
disgusting waste of the earth’s resources at my local Sainsbury’s, which now requires a paper receipt to leave the self-checkouts! Are you trying to single-handedly destroy the planet?!
@Tesco
What do you think shut means? There are cones in front of all the pumps and someone infront of me confirmed they were closed with the staff there (who seemed to be busy filling up their cars at the 24 hour pumps before making a quick getaway)
@IKEAUK
another dreadful experience at lakeside, overcharged at till, customer service couldn’t fix (?) and frogmarched us back to checkout where was fixed and then heard checkout complain about us as we walked away! Your customer service used to be so good, what happened?!
@Se_Railway
1 adult passenger using a veterans railcard. Fare type is as per the screenshot I sent. Must be some website error as even the Ashford to St Pancras high speed train is £6.60 return which is insanely cheap!
@verynetwork
@VeryHelpers
you are without a doubt the most unscrupulous retailer I’ve ever had the misfortune of almost doing business with. Just unbelievable. Custom lost as a result and will make sure everyone I know knows it.
And in the end, after complaining loudly enough, I was allowed to just follow somebody out who was scanning their receipt! So your policy is I am allowed to shoplift so long as I complain about it loudly enough?!
@currys
this voucher is not working on your website, and the V15 is out of stock at most of your stores, and not available for home delivery!! Would you like over £500 of my money or not?!
@Tesco
Just dumped my £40 shop at your gallows corner store after seeing the queue to pay and the scan as you shop was down because according to a colleague of yours, “the Wi-Fi is not working“. If you don’t do customer service, I won’t give you my money, first rule of business.
@BritishGasHelp
tried to sign up for HomeCare Essential in sale £21.01/month as shown. Somehow ended up with this with £60 excess and £20.61/month rather than with £0 excess as advertised. What’s happened here? This is your error so can you switch me to correct one?
There have literally been severe delays or suspensions every day for the last week on the Met line. How can one transport organisation be so incompetent and negligent?
@Tesco
never enough staff covering the enormous banks of self checkouts and scan as you shop at Kingsnorth, clearly cutting costs over customer service is your priority!
@UKVolkswagen
@VW
this, as well as the terrible customer service, is one of the many reasons I will never again be buying a VW! Cheap nasty components that do not work even when you buy the premium option
@Barclaycard
@BarclaysUKHelp
and in another financial institution mess up (although completely unsurprising given my experience with you), I can’t add my Barclaycard to apply pay on my Apple watch (added fine on my iPhone). Why?!
@Screwfix
It did say this on the receipt tbf, but who looks at that when the staff tell you the above? The store manager said something about that message not filtering through to weekend staff but if that’s your covid policy should have been told by now. Thanks though.
@British_Airways
half an hour stuck on a plane after arrival at
@HeathrowAirport
to hell with their increased landing charges when they can’t do the job properly now!!
@TfL
there are no central line trains from Stratford going to Queensway for over 15 minutes, they are all terminating at Marble Arch? Why do you people exist unless your raison d’être is just to annoy Londoners with this dreadful service?
@shaziamirza1
@loafhome
Yes quite!!! How bad you have been waiting for two months! Not what you expect when spending so much money! I don’t think I will recommend to friends as a result of this experience!
@GiveBloodNHS
why as an east-Londoner with O- platelets do I have to haul myself all the way to Tooting, Edgware, Luton and even Cambridge when there are much closer donor centres that are just too picky to let me donate?! Clearly you aren’t as desperate as your ads say you are
@TfL
deeply disappointing and despicable that you would drag a charity onto radio adverts to try and support the deeply political
#ULEZ
. Londoners don’t object to intentions, but the massive overreach of a public transport body in a supposedly democratic society
@networkrail
just challenged a member of your staff (working for SFS group or something) at Waterloo not wearing their mask over their nose and then they refused to help me with the cancelled
@SW_Railway
trains after that, how unprofessional is that?!
@VodafoneUK
Why send me this sort of text only for this to happen when I try and access the reward?! It’s this sort of crap that makes me want to ditch Vodafone not stay with you (if the latter is what you were going for)
@RoyalMail
@RoyalMailHelp
really wish I could push a button and tell you I wasn’t going to be in. How have not developed this functionality in the 21st-century? Would save you so much time and effort and I could just come to the delivery office tonight and pick it up
@networkrail
@SW_Railway
@TfL
@BTP
you are letting this country sleep-walk into a second wave. Zero enforcement of proper distancing and mask-wearing on any public transport today in London. I won’t bother until we have a vaccine and drive instead.
@LloydsBank
You’ve misunderstood, I’m not going to visit a branch! Your error and I’m not being put out because of it. No way I’m thinking of being a customer as things have already gone so badly! If you are actually telling me it cannot be fixed without this then you will lose my custom.
@TfL
given the ongoing mess you are making of the metropolitan line, if travelling into town from Northwood would it be quicker to change for the jubilee line at Wembley Park?
@PurplebricksUK
the reason I haven’t provided feedback for a viewing as you keep emailing about is that the link in the email takes me to an area of your website where there is no facility to do so (even after logging in)
@Tesco
Spring Hill superstore would not let me in when I got there 10 minutes before closing time, some stupid policy about closing doors for entry 30 minutes before. Done making twitter complaints about this shit store, want to complain officially. How?
@EE
Will you really look into fact that I get appalling signal as complained about via DM before (with no solution other than whoops we are repairing) all over, including central London and throughout my hometown? I strongly doubt it. Never know a network with so many issues.
@EE
thanks for once again turning my phone into an expensive brick as I wait in the queue at
@Wimbledon
, signal with no functionality. This event only happens at same time every year, not like you could prepare. “UKs best network”
@VodafoneUK
and
@ThreeUK
were far better!
@TfL
don’t even use the Elizabeth line regularly anymore, first time using it in a while and the service is still garbage! Most outer London trains don’t even go to Heathrow and train I’m on now at Stratford has changed it destination 3 times in as many minutes!!
@tvlicensing
no problem re updating my licence details, thank YOU for sending me this threatening letter. If you let me know what time you are coming however I can put the kettle on and we can watch my fully licensed TV together if you like
@lexloves17
review the sleaze