Extreme Humanism/Don’t get leaders who don’t get it that Job
#1
is helping others grow/Design that inspires in everything we do/More women in charge/Navy Seabee
The intense Arizona election audit confirmed Biden won and even extended his margin. The next day, at a rally, Donald Trump said that the recount proved he won the state. That is waaaaay beyond “a lie”—what would you call it?
Farewell. I joined Jack Dorsey’s Twitter in December 2008. I have enjoyed virtually every Twitter-minute in the subsequent 15+ years. But the time has come to say goodbye. I cannot allow myself to be in any way connected to an Elon Musk venture. Musk’s vigorous support for a
The sole concern of Google and Facebook is to convert the most intimate details in your life into revenue. A few billion bucks of Zuckerbergian philanthropy does not offset the catastrophic human damage caused by his life-dessicating invention.
Didn’t realize what a shitstorm I’d stir up by reporting on research that concludes that men on average interrupt more than women, talk more and longer than women, etc. Such assertions bring out the asshole in the assholes.
I am not an asset. I am not a human resource. I am not overhead. I am not an expense. I am not a cost center. Training me is not an expense. I do not belong on the liability side of the balance sheet. I am Tom. And Tom says, words matter, clean up your language, starting Monday.
"Speed is everything in 2018" total bullshit:
Relationships take time.
Recruiting allies to your cause takes time.
Reading/studying take time.
Practice & prep take time.
MBWA takes time.
Thoughtfulness/small gestures take time.
"The last 10%" takes time.
EXCELLENCE takes time.
I’ve thought a lot about the following. My Top 2 post-coronavirus dreams: (1) Never again a promotion of anyone to management who does not have a truckload of empathy (high EQ) & a demonstrated “PEOPLE FIRST” track record. (2) More more more women in senior leadership roles ASAP.
“Soft” skills will be 10X more important in a virtual/work-at-home world. Team dynamics, individual growth, team creativity will dominate effectiveness.
I guess my best definition of a great manager is that she/he is literally desperate to have each of their team members succeed and grow. (Word "desperate" chosen with great care.)
Gonna write ultimate ldrshp book/5 sentences total: (1) Permanently carry positve attitude—especially when dodo hits the fan. (2) Outwork every other human being. (3) You never understand more than 7.4% of any other human being. (4) Your judgement sucks. (5) Give a shit. Always.
YOU ARE THE BOSS. YOU ARE NOT RUNNING A CHARITY. YOUR MOTTO IS SHAPE UP OR SHIP OUT. WELL, LET ME SORT YOU OUT. IF YOUR EMPLOYEES TAKE NO JOY FROM THEIR WORK AND THEIR WORKPLACE AND ARE NOT GROWING DAILY, YOU ARE AN INCOMPETENT SHIT. THINK ABOUT IT ON EASTER DAY PLEASE.
I am head over heels in love with this quote by Dee Dee Myers: "I am endlessly fascinated that playing football is considered a training ground for leadership, but raising children isn't."
I am 80 and 8 months. I’ve had it. Quit screwing around. Irrevocably outlaw the term “human resources. It is demeaning and disgusting. It literally nauseates me.
This is the meat of an article to soon be posted at . I think it is important, in fact very important. I hope you will take it aboard, discuss it, and share it far and wide!
Facebook: "Our algorithms exploit the human brain's attraction to divisiveness." WSJ: "If left unchecked, Facebook would feed users more and more divisive content in an effort to gain user attention/increase time on platform." (Call it profit maximization via anger maximization.)
I’m back. My most trusted friends/ colleagues convinced me I can do my best for causes I care about (e.g., Harris/Walz, People FIRST, Inspiring Design, Women-in-Charge) when I am plugged in here; I will continue to hold monumental negative feelings about X’s owner, but stay
@chadloder
Chris David is my hero. A former U.S. Navy Seabee, as was I decades ago. This is awful. He was doing nothing but standing unaggressively. What a bunch of unprincipled thugs those federal officers are. Our nation teeters on the edge ...
Just read a piece that said "most important skill" a founder should have is "sales." Shit like that makes me ill. Most important skill a founder needs is to create a fabulous product or service worth selling. PERIOD.
I want to teach a complete MBA marketing course some year. It would be fully certified & only require 15 seconds of students’ time. I would walk into the classroom, look out at the students, and say: “(1) Women buy everything. (2) Old people have all the money.” Class dismissed.
Bloody management gurus (myself included)!!!!! De facto ZERO attention to family businesses. Family businesses USA: 64% GDP. 62% total employment. 78% new job creation. 0.0001% of management literature. (Note:Estimate in last sentence may be too high.)
You like strategy. I like execution. You like big gestures. I like small gestures. You worry about disruption. I worry about the next five minutes. You like systems. I like people. You like to “tell it like it is.” I like kindness. ...
Today’s marketing tip: Women buy EVERYTHING. Old folks have ALL the money. How many women over age 50 in your marketing department? In your product design department?
Leaders do not earn their pay by having the right answers. They earn their pay by (1) pulling together a great group of people ... and then by (2) asking the most probing questions.
Some gurus want to help giant companies get better at playing numbers games. I want to help 500,000 small busineeses do great work so that they can each add 2 people to their payroll--and create 1,000,000 new jobs in the process!
An organization, no matter how "technologically transformed," is at the end of the day no more/no less than: PEOPLE SERVING PEOPLE. (And as leader, your job is: SERVE THE PEOPLE WHO SERVE THE PEOPLE.) (One last thing: the people we serve are our Customers AND our Communities.)
I get very nervous about mindless acceptance of the power of stories and storytelling. Storytelling is also a [very] dangerous weapon. A good story can lead people en masse to accept conclusions that fly in the face of incontrovertible hard data.
Win:
Act now.
Aim low.
Think small.
Never go negative.
Thank you.
I'm sorry.
What do you think?
MBWA
Cognitive bias is omnipresent.
Hard is soft/Soft is hard.
Relationships take time.
Excellence is the only standard.
Excellence is the next email.
Excellence is the next 5 minutes.
Reading mindboggling stuff about the share of whites who do not think the have had the benefits of white priviledge. Certifiably insane. My two greatest “success factors” by a wide margin are being born (1) white and (2) male.
The best reason to put people first is not to create a "great organization." The best reason to put people first is so you can be proud of how you spent your life; namely, helping others grow as persons as well as professionals.
Only one answer to “how to lead in a crisis”: LEAD WELL BEFORE THE CRISIS. That means creating a team whose members are deeply respected as individuals, have been trained beyond one’s wildest imagination, are given exceptional autonomy, and who care deeply about one another.
Looking at the biz book section in B&N. Hundreds of books promising transformation and beating the shit out of the competition. I'm tempted to write a book titled, "The Anti-Transformation Guide: Some Pretty Simple Stuff to Try That Might Help You Get a Little Bit Better."
Coming [very] soon. An 819-slide PP that covers “everything.” (298 of the slides are 20K+ words of explanatory commentary.) Derived from The Excellence Dividend, this is everything-I’ve-learned-in-the-last-50-years. Enjoy. Reflect. Steal!!!!!!!
My 2 favorite strategy quotes: (1) Omar Bradley, "Amateurs talk about strategy, professionals talk about logistics." (2) Jack Welch on definition of strategy, "Pick a general direction--and implement like hell."
Sunday morning, time for calm & reflection. But I’m uneasy. Read 2 articles on how billionaires are upset as they contemplate a less hyperwealth-friendly political future. I weep for them. Yikes, distresed billionaires. I shall pray for them this Sunday morn. [sarcasm alert]
Why do I keep doing what I do? 40 yrs! ENOUGH! But fury keeps me going. Read several studies. 70% or 85% or 87% of workers dislike their job/are disengaged. THAT IS A HORRID CONDEMNATION OF MANAGERS/LEADERS. (And of the ineffectiveness of those of us trying to fix the problem.)
Friend left a good job in tough times because of a lousy boss. Complex setting and friend wanted to increase her workplace knowledge. Boss took it as a personal threat to her job and was perpetually snide about it. Lesson: Never promote insecure people into managerial roles.
Speaking as a former long-time Vermonter, ho hum. Bernie has never proposed anything that is doable. As of my departure from VT, Bernie had accomplished zero in his career other than to be in favor of “good things.”
Yes, this REALLY REALLY REALLY is a “must read.” Don’t think there’s as much as a semi-colon I disagree with. “When You Get That Wealthy, You Start to Buy Your Own Bullshit”: The Miseducation of Sheryl Sandberg | Vanity Fair
@NashIsHere4It
This defies a response. I read, reread, rereread, trying to find some teeny weeny sign of human life ….
(My abject apologies if anyone thinks I am mocking the horrid disease dementia. )
Excellence is your next email. Excellence is a smile. Excellence is bringing flowers to work on a dreary winter morning. Excellence is the essence of short-termism. Excellence is the next 5 minutes--or it is nothing at all.
So sad/tragic/stupid. Dartmouth MA. Barnes & Ignoble. Approx $125 of books under my arm. 1230PM. Line of 9. ONE register open. Put books down, walk out. Three of the books new to me. Out to my car in parking lot. Order from Amazon in about 90 seconds. Repeat: Sad. Tragic. Stupid.
Some will take offense at this and I don’t give a damn. All the stuff we’re talking about is mostly male bullshit. The world really would be a better place if women were in charge. I sincerely believe that.
If you don't believe that training is Asset
#1
, ask an admiral, general, police chief, fire chief, orchestra conductor, football coach, archery coach, movie director, actor [age 22 or 62], prima ballerina, surgeon, ER or ICU chief or nurse, nuclear power plant operator ... or me.
CV19 Leadership/The Seven Commandments:
Be Kind.
Be Caring.
Be Patient.
Be Forgiving.
Be Present.
Be Positive.
Walk in the Other Person’s Shoes.
(Your actions right now will define your professional career.)
I want to start a full-fledged, no bullshit campaign to ban the use of the term “human resources,” or its shorthand “HR..” I am “Tom,” I am NOT a “human resource.” Wanna help me design and execute an online campaign launch party?
I bend over backwards to keep politics out of my remarks, but it would be totally irresponsible to not call POTUS out on his deadly CV19 behavior, hour after hour, tweet after tweet. On Good Friday, I weep for my beloved country, the country I gladly defended in Vietnam.
Women as leaders. Women tend to be more inclusive. Women tend to be better listeners. Women tend to use "we" more than "I." Women tend to care less about hierarchies. Women tend to share credit. (FYI: Effective leadership is a "'we' business.")
Presentation anxiety! If you are about to give speech/presentation & have conquered “presentation anxiety,” cancel speech/presentation. If no presentation anxiety, you are on verge of giving a shitty speech. I suffer from extreme presentation anxiety—if it goes away, I’ll retire.
When hiring, always ask about outside work passions. Wildly successful midsize CEO friend says he won’t hire anyone with no outside interests. “I don’t care if it’s stamp collecting, knitting or 18th century French literature. I want some significant sign of breadth/curiosity.”
I am mesmerized. Reading Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference. Hardnosed quant research. But my point: this healthcare book is NOT a healthcare book. It’s leadership book—applies universally. THIS BOOK IS A MUST FOR EVERY LEADER.
I read a lot of shit about “your work team is not your ‘family.’l Utter bullshit. It is a group of people you care deeply about (or you shouldn’t be in any form of leadership position EVER) and spend more time with than your “real” family.
Dear friends, on a trip to London I had a medical incident that will result in knee replacement surgery. I am mostly doing extreme pre-sugical prep and as a result have not been tweeting. Cheers, tom
What if I said this is the most important article you'll read this year? "5-Hour Rule: If you’re not spending 5 hours per week learning, you’re being irrespons…” by
@michaeldsimmons
Even if you are a confirmed atheist, please take 30 seconds several times a day to offer a prayer for our front-line healthcare providers. They signed up to be in harm’s way—but not for this level of harm.
Financial Times labeled The Excellence Dividend a "shouty book." I liked that so much I've added it to my official bio. Fact is, I've been shoutin'--in print & in person--about the obvious, such as People Really First, for 35+ years. Why stop now? Shouty I shall be until the end!
Remember: "Three things are important in human life. The first is to be kind. The second is to be kind. And the third is to be kind."--Henry James (Quote is not by Elon Musk.) (And the fourth is not to be an arrogant hot dog shit regarding the Thai rescue.)
Capitalization makes me leery. When six sigma become Six Sigma, when lean becomes Lean. When agile becomes Agile. And when they get their own trainers (Agile Trainer). They become de facto Religions (cap R).
Shameless self-promo: I have new/short ebook out. I have major hardback coming out in 2 weeks. I have 6-part, 198-video training course in process of being released. These are my CV19 products, and my “last hurrah.” Hope you will partake, and if you like ‘em, tell your friends!
"Disruptionitis" is a disease. The frenzy syndrome. Civilization per se and Excellence are about continuity, care, community, relationships. Don't be victimized by Silicon Valley bullshit. Take your time.
Received email with analysis from source of greatest repute not given to hyperbole. In short, she said next 2 weeks are critical, and that we should all de facto self-isolate for the good of our families and, actually more important, in fairness to strangers. I intend to comply.
My MBA grad speech: Your job is growth. Not rev/profit growth. People growth. Every person working for you should grow dramatically due to your leadership. Put moral behavior 1st. Only deliver products/services that make the world a wee bit better. (Do this, profit will follow.)
Thought of the day. I think poetry & music (some music) are greatest forms of human expression. Hence, I think any team of a dozen people should have a poet and a musician.* (And, of course, at least six women.) (*This holds especially in tech world and probably in medicine.)