neeraj arora Profile
neeraj arora

@neerajarora

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MD @generalcatalyst , founder @venturehighway , ex CBO @WhatsApp ,

Joined June 2007
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@neerajarora
neeraj arora
2 years
In 2014, I was the Chief Business Officer of WhatsApp. And I helped negotiate the $22 billion sale to Facebook. Today, I regret it. Here’s where things went wrong:
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@neerajarora
neeraj arora
2 years
Tech companies need to admit when they have done wrong. Nobody knew in the beginning that Facebook would become a Frankenstein monster that devoured user data and spat out dirty money. We didn’t either.
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@neerajarora
neeraj arora
2 years
In order for the Tech ecosystem to evolve, we need to talk about how perverse business models cause well-intentioned products, services, and ideas to go wrong. And where we go from here. An amazing piece by @dseetharaman to start the conversation:
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@neerajarora
neeraj arora
2 years
If you used WhatsApp in early days, you remember what made the product special: International communication. For people (like myself) with family in multiple countries, WhatsApp was a way to stay connected—without paying long-distance SMS or calling fees
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@neerajarora
neeraj arora
2 years
How WhatsApp made money was by charging users $1 to download the app. And Facebook (said they) supported our mission & vision. Brian even wrote this famous note:
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@neerajarora
neeraj arora
2 years
Today, WhatsApp is Facebook’s second largest platform (even bigger than Instagram or FB Messenger). But it’s a shadow of the product we poured our hearts into, and wanted to build for the world. And I am not the only one who regrets that it became part of Facebook when it did.
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@neerajarora
neeraj arora
2 years
As we began talking through the acquisition, and made our stance very clear: - No mining user data - No ads (ever) - No cross-platform tracking FB and their management agreed and we thought they believed in our mission.
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@neerajarora
neeraj arora
2 years
Until eventually, in 2018, right as details of the Facebook/Cambridge Analytica scandal came out, Brian Acton sent a tweet that sent shockwaves through the social media stratosphere.
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@neerajarora
neeraj arora
2 years
Of course, that’s not what happened. In 2014, WhatsApp was acquired by Facebook for $22 billion (in cash & stock). But by 2017 and 2018, things started to look very different…
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@neerajarora
neeraj arora
2 years
FB approached us again early 2014 with an offer that made it look like a partnership: • Full support for end-to-end encryption • No ads (ever) • Complete independence on product decisions • Board seat for Jan Koum • Our own office in Mountain View • Etc.
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@neerajarora
neeraj arora
2 years
WhatsApp was founded in 2009 by Jan Koum and Brian Acton. 2 years in (2011), I joined the team as Chief Business Officer. And in 2012/13, we were approached by Zuck & Facebook about an acquisition. We declined and decided to keep growing instead. But then…
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@neerajarora
neeraj arora
4 years
WhatsApp circa 2011
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@neerajarora
neeraj arora
3 years
Somewhere along the way, social media went seriously wrong. • What we post is rarely who we are. • What we see isn't from people we know. • What we talk about online isn't what we talk about in private. Where can we be ourselves? 🧵👇
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@neerajarora
neeraj arora
6 years
Thank you, Jan, Brian and the whole WhatsApp team for a memorable last 7years! It is time.
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@neerajarora
neeraj arora
3 years
5 years from now: We are going to look back at the first era of social media the same way we look back on cigarette smoking in the 70s and 80s. “What were we thinking?”
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@neerajarora
neeraj arora
2 years
How amazing is this?! Well done @PawanKChandana and team!
@SkyrootA
Skyroot Aerospace
2 years
Hello, fascinating earth! View from Vikram-S onboard camera via live telemetry captures exhilarating moments of South Asia’s first rocket launch and the beautiful land we live in. As #Prarambh makes history, our sleeves are up for more excitement to come. #OpeningSpaceForAll
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@neerajarora
neeraj arora
3 years
In my end of the year app cleanup, I got rid of my Facebook and Instagram accounts #hallo2022
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@neerajarora
neeraj arora
6 years
Group calling 😇
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@neerajarora
neeraj arora
7 years
Hello!
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@neerajarora
neeraj arora
7 years
Great feature in WSJ this weekend on how @virgilabloh uses @WhatsApp to run his fashion label
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@neerajarora
neeraj arora
12 years
Details of the first ever roaming WhatsApp data plan for 3 Hong Kong users - http://t.co/Nnc217Ku
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@neerajarora
neeraj arora
3 years
Privacy is not an option, and it shouldn't be the price we accept for just getting on the Internet. - Gary Kovacs
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@neerajarora
neeraj arora
4 months
This is a pivotal moment in Venture Highway's journey that started 10 years ago. A heartfelt thank you to my co-founder Samir Sood for starting VH with me. Grateful to Priya Mohan and the entire VH team for their relentless dedication. To our limited partners and advisors who
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@neerajarora
neeraj arora
3 years
To learn more about the evolution of weaponized social algorithms, and how HalloApp is giving the power back to users who don’t want to feel manipulated by never-ending feeds, read here:
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@neerajarora
neeraj arora
5 years
🤣 courtesy @jankoum
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@neerajarora
neeraj arora
5 years
is #Throwbackfriday a thing?
@jankoum
jan koum
10 years
WhatsApp crossed 1B Android downloads. btw our android team is four people + Brian. very small team, very big impact. http://t.co/sW4F9SlKKv
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@neerajarora
neeraj arora
3 years
It’s not private if the platform is always listening.
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@neerajarora
neeraj arora
3 years
Social media has turned into a digital mall. And you are the product. Instead, we believe in building a platform where you can share freely with people who matter most without any intermediaries. No brands. No ads. No bots. No influencers. Real relationships in real private.
@CNBCTV18News
CNBC-TV18
3 years
CNBC-TV18 @ Silicon Valley | @ShereenBhan speaks with @neerajarora & @michaeldonohue on building a private social network, betting on tech startups & the IPO frenzy. @halloapp
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@neerajarora
neeraj arora
6 years
This woman entrepreneur is earning millions selling sarees via WhatsApp
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@neerajarora
neeraj arora
6 years
WhatsApp Blog
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@neerajarora
neeraj arora
6 years
Airbnb for home-cooked food (on WhatsApp) just for the residents of my parents housing complex. Incredible.
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@neerajarora
neeraj arora
3 years
Our vision at HalloApp is to build a simple, safe, private place for people to connect and share what matters—with the people who matter most.
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@neerajarora
neeraj arora
9 years
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@neerajarora
neeraj arora
5 years
Mad respect. So honored to be a shareholder and friend.
@vijayshekhar
Vijay Shekhar Sharma
5 years
Today is 9/11. I started @One97 in 2001. Post 9/11 , it was clear there won’t be any hope of VC investment in India for a young company. I ended up raising my series A investment from @SAIFPartners and @AshLilani in 2007! In those Six years, had many days with only one meal. 😇
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@neerajarora
neeraj arora
3 years
Social media today is a digital mall. Blinking red notifications. Infinite scrolling feeds. Ads. Bots. Likes. Followers. Influencers. Instead of building tools to bring people together, these tools have torn people apart. Is this really the best we can do?
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@neerajarora
neeraj arora
8 years
Here we go! Really excited to be back in Delhi to introduce this feature to the world.
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@neerajarora
neeraj arora
5 years
Company != app
@rajeshsawhney
Rajesh Sawhney 🇮🇳
5 years
Is Facebook dead? I have found FB to be least relevant for me amongst social media like Linkedin, Twitter & Instagram. Yesterday, our digital marketing team decided to not spend anymore on FB due to low ROI. Is it the same for you? Is Facebook, the behemoth, a dead animal?
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@neerajarora
neeraj arora
2 years
I still remember that a constant feedback from the FB leadership to WhatsApp was to do more things and hire more people. According to them we were overly understaffed. A good day to remind yourself that team size is not directly proportional to speed or output.
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@neerajarora
neeraj arora
3 years
Why we are building @HalloApp • Social media is not private • Users should not be treated as products • Algorithms make connecting with people impossible The vision we have for the future of real, digital relationships 👇
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@neerajarora
neeraj arora
9 years
1B active users, 42B messages sent, 1.6B photos shared and 250M videos shared every day.
@Techmeme
Techmeme
9 years
WhatsApp passes 1B monthly active users, says 42B messages and 1.6B photos are shared daily
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@neerajarora
neeraj arora
6 years
Thanks Vidit. For me, it was you and archit plus your guys conviction in your respective ideas that got me excited. Just like some people bet on me many years back, I am trying to pay it forward.
@viditaatrey
Vidit Aatrey
6 years
+ 100! @neerajarora is amazing. He was the champion of our model when almost everyone else rejected us.
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@neerajarora
neeraj arora
6 years
Current status
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@neerajarora
neeraj arora
6 years
Somewhere in Canada! #roadtrip #jasper
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@neerajarora
neeraj arora
5 years
Wondering if I should cancel or keep this doordash order.
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@neerajarora
neeraj arora
7 years
“It all started with the icon of a WhatsApp group. A picture of the famed Ranji Trophy was the profile picture of the group formed for communication within the Vidarbha team at the start of the season”
@IExpressSports
Express Sports
7 years
Vidarbha beat Delhi by 9 wickets to lift #RanjiTrophy for the first time. How did it all begin? A Whatsapp group! MORE:
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@neerajarora
neeraj arora
7 years
#1 growth hack at WhatsApp.
@Alfred_Lin
Alfred Lin
7 years
. @bchesky : Love creates growth, not the other way around. Create a product people love so much they can’t help but tell everyone about it.
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@neerajarora
neeraj arora
7 years
This talk about the history of @WhatsApp by @jankoum is pure gold!
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@neerajarora
neeraj arora
9 years
Making WhatsApp free and more useful - WhatsApp Blog
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@neerajarora
neeraj arora
5 years
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@neerajarora
neeraj arora
3 years
On @HalloApp , you can. The first Real-Relationship Network. • No ads, bots, likes, followers, etc. • End-to-end encrypted chats - no one can read them (not even us). Now you can be yourself online.
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@neerajarora
neeraj arora
6 years
Focus is so underated in consumer tech. Great stuff @AnkushSach @frdahsan @bhanuism
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@neerajarora
neeraj arora
5 years
Getting ready to watch @imVkohli and boys take on England tomorrow #CWC2019
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@neerajarora
neeraj arora
5 years
बढ़िया कंपनी एंड ज़बरदस्त फाउंडर्स। हैप्पी फ़ॉर @AnkushSach @frdahsan @bhanuism
@venturehighway
Venture Highway
5 years
Congrats to team @sharechatapp for this big milestone. It has been a privilege to be their partner for many years. 🚀🚀
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@neerajarora
neeraj arora
5 years
Mandatory visit.
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@neerajarora
neeraj arora
8 years
Yup, totally by design and not chance.
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@neerajarora
neeraj arora
3 years
Where are we supposed to have real conversations with real people, digitally? • Social platforms? • Direct messaging apps? It seems no matter where we look for privacy, someone is always "listening." This isn't how trust is built, or real relationships are maintained.
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@neerajarora
neeraj arora
7 years
How Your Phone Number Became the Only Username That Matters | WIRED
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@neerajarora
neeraj arora
7 years
Connecting a billion users every day
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@neerajarora
neeraj arora
2 years
2000 - 2020 to build large social networks. User is the product & business model is to monetize their attention. 2020 - 2040 will be the opposite: Smaller networks, with privacy. User = customer. Business model = user pays to create their network as they see fit.
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@neerajarora
neeraj arora
8 years
WhatsApp Status
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@neerajarora
neeraj arora
8 years
Difficult to describe Jim's impact on WhatsApp in 140. Honored to have worked with him. The best consigliere an entrepreneur/CEO can ask for
@jimgoetz
jim goetz
8 years
thrilled to be transitioning into a new role @sequoia . warm congratulations to @Alfred_Lin @roelofbotha @gradypb & michael-a
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@neerajarora
neeraj arora
3 years
For years, I've felt this to be a problem. So much so, I stopped sharing important moments online. Algorithms made it impossible to reach those closest to me (they wouldn't even see my posts). Why bother?
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@neerajarora
neeraj arora
9 years
More like 480k/sec.
@asymco
Horace Dediu
9 years
Apple messages sent at rate of 200k/sec. WhatsApp is at 390k/sec.
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@neerajarora
neeraj arora
6 years
Hello BLR!
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@neerajarora
neeraj arora
5 years
Payments + biz features = HUGE.
@pratikpoddar
Pratik Poddar
5 years
FB quietly announced WhatsApp getting product catalogue at F8. I have a feeling that this small feature could create many many large opportunities! Exciting times! If you are building startup on WhatsApp ecosystem, please ping me! Would love to brainstorm.
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@neerajarora
neeraj arora
8 years
Yo @vijayshekhar - $100b company by 2025?
@_sachinbansal
Sachin Bansal
8 years
Congratulations to @vijayshekhar for winning entrepreneur of the year award. #🇮🇳 #ETAwards
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@neerajarora
neeraj arora
3 years
Your address book is your analog Real-Relationship Network • Friends you've known since grade school • Family members, cousins, aunts & uncles • Co-workers you've spent years working alongside Our goal with HalloApp is to turn the analog, digital. 🧵👇
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@neerajarora
neeraj arora
2 years
Kylie Jenner should be Instagram’s’s new CEO. This is why: A few days ago, Kylie posted this photo to her Story: Proof she gets the platform even more than IG’s executives.
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@neerajarora
neeraj arora
3 years
HalloApp is on a mission to help people reclaim their relationships online. • No ads getting in the way of your connecting with each other • No posts from people you don’t know/don’t follow • No influencers, brands, or unrealistic expectations Just the people you care about.
@GerberKawasaki
Ross Gerber
3 years
Instagram and Facebook are garbage apps that just subtract from your life. When you quit them you will gain back time and happiness. #DeleteFacebook $FB
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@neerajarora
neeraj arora
3 years
But imagine your friends online were your real friends. Imagine your feed wasn’t filled with people and posts you didn’t care about. Imagine scrolling through meaningful moments and seeing what you wanted you to see—not what the algorithm wanted you to see. 🤔💭
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@neerajarora
neeraj arora
3 years
Imagine your social feed without: - Ads - Brands - Influencers - Sponsored posts - Sensational news Just your real friends, talking about things that matter to you. That’s HalloApp.
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@neerajarora
neeraj arora
3 years
🚀🙏🏻
@viditaatrey
Vidit Aatrey
3 years
Venture Highway invested ~$100K at $1M valuation in our angel round. And they have invested in Meesho in EVERY round since, including the latest one at $2.1B valuation. Your belief and conviction is 🤯 @neerajarora @SamirDEL @venturehighway
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@neerajarora
neeraj arora
7 years
So grateful to have worked for/with him. So much to learn. cc @jankoum @jimgoetz
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@neerajarora
neeraj arora
5 years
What a beautiful place.
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@neerajarora
neeraj arora
8 years
Witnessing India's Cashless Revolution at Paytm Headquarters via @paytm
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@neerajarora
neeraj arora
3 years
Privacy = Keep in touch with friends, family members, and people you have real relationships with… ...without being tracked, monitored, targeted every minute of every day.
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@neerajarora
neeraj arora
3 years
Our vision for HalloApp, specifically with groups, is to help more people connect in quality ways, together, in private. HalloApp Groups have three primary use cases: • Family Groups • Friend Groups • Interest-based Groups Here’s how they work 🧵👇
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@neerajarora
neeraj arora
6 years
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@neerajarora
neeraj arora
3 years
The word “algorithm” has become distorted over the decades. But social algorithms aren't to blame. It's engagement features that weaponize them. Here's how manipulating people's attention has become a product design decision (and why it's a slippery slope) 🧵👇
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@neerajarora
neeraj arora
4 years
Nothing is great.
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@neerajarora
neeraj arora
8 years
Kudos @vijayshekhar and team!2016 in numbers. Thank you Paytmers
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@neerajarora
neeraj arora
9 years
WhatsApp Message Received at Refugee Camp in Croatia Saves 80 Refugees from Drowning in the Aegean Sea
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@neerajarora
neeraj arora
5 years
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@neerajarora
neeraj arora
5 years
A lot of that credit goes to Larry and Sergey.
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@neerajarora
neeraj arora
11 years
Announcing WhatsApp wearable at MWC. #moonshot http://t.co/KwXvXWMJJU
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@neerajarora
neeraj arora
2 years
Somewhere along the way, social media went seriously wrong. • What we post is rarely who we are. • What we see isn’t from people we know. • What we talk about online isn’t what we talk about in private. Will the metaverse solve this?
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@neerajarora
neeraj arora
2 years
Reminder: if you're not paying for the product you are the product.
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@neerajarora
neeraj arora
5 years
But you still need a TEAM to win the world cup
@rameshsrivats
Ramesh Srivats
5 years
Feels good to have the best batsman and the best bowler in the world in our team.
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@neerajarora
neeraj arora
3 years
Anyone you have a real relationship with in your life knows the sound of your voice. Which is why we feel it’s so important to give people the ability to send audio notes in response to posts and in 1:1 chats. Here’s how it works on @halloapp 🧵👇
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@neerajarora
neeraj arora
7 years
Deleting Messages ..
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@neerajarora
neeraj arora
5 years
Think @jankoum will be great guy to be on this oversight committee. He was also on FB's board earlier.
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@neerajarora
neeraj arora
2 years
DEL
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