Ben Eidelson Profile Banner
Ben Eidelson Profile
Ben Eidelson

@ben8128

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Just trying to be helpful. Climate Papa. Stepchange Founder & GP. Ex-Stripe, Ex-Google product person. Recovering founder.

Seattle
Joined January 2009
Don't wanna be here? Send us removal request.
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@ben8128
Ben Eidelson
9 months
I left Stripe a year and a half ago. Since then, I've been spending 100% of my working time trying to wrap my head around the most impactful way I can work on climate. I'm beyond excited to share what I'm doing, who I'm doing it with, and the optimism I've gained diving into this
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@ben8128
Ben Eidelson
10 months
This morning my community is processing this vandalism at a synagogue in Mercer Island, a suburb of Seattle. What does this accomplish?
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@ben8128
Ben Eidelson
3 years
Getting our new ACH debit product just right has been a labor of love for many of us at Stripe. From a completely new API design, to support across Checkout, Payment Links, and Invoicing, to built-in instant bank verification. The whole payment method has been rebuilt.
@stripe
Stripe
3 years
US businesses can now use ACH to debit customer bank accounts. (And it works with Stripe Checkout, Payment Links, and Invoicing!) Bank accounts can be connected and verified instantly so your customers can pay without any wait. 🇺🇸🏦
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@ben8128
Ben Eidelson
4 years
Stripe is still early. I remain particularly shocked by how small our product team is given the immense scope. The entire team is still well below Dunbar’s number! If you’re at all interested, please apply. My DMs are open if you want help.
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@ben8128
Ben Eidelson
2 years
A work / life update: I wrapped up my chapter at Stripe two weeks ago. The 3.5+ years I spent @stripe were an amazing learning experience. I joined in 2018 when the team was acquihired in to help with the "Leverage" org.
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@ben8128
Ben Eidelson
1 year
Climate nerd heaven tonight in Seattle. Thank you @CanaryMediaInc for bringing us together! @ramez and @drvolts had a phenomenally deep and wide ranging convo that inspired the room.
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@ben8128
Ben Eidelson
10 months
@carrie_haverty Thank you Carrie. In a moment where I hope for more engaged dialogue and more attempts at empathy for everyone’s grief it’s sad that actions like this drive the opposite instincts. ❤️
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@ben8128
Ben Eidelson
2 years
@noah_weiss @stripe we called these friction logs. One of @patrickc fave hobbies.
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@ben8128
Ben Eidelson
1 year
@drvolts “molten core of weltanschauung” Must be your new band name.
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@ben8128
Ben Eidelson
10 months
Is this what people who watch sports feel like every weekend?
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@ben8128
Ben Eidelson
1 year
The best AI products will be the ones that don’t mention anything about AI on their website. They will just do things that matter to customers in a better way. If you’re screaming about AI—it’s for investors, not customers.
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@ben8128
Ben Eidelson
1 year
@patrickc And still such a mountain to climb!
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@ben8128
Ben Eidelson
9 months
@SSteyer41 👏 couldn’t agree more. I find myself sending this to a few folks every couple of months.
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@ben8128
Ben Eidelson
5 years
Started working at @stripe 1 year ago yesterday. Still waiting for the honeymoon phase to wrap up.
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@ben8128
Ben Eidelson
4 years
@sippey Looking for a technical cofounder.
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@ben8128
Ben Eidelson
2 years
I always advise founder friends to convert all funding immediately into cans of La Croix. Never keep money in a bank.
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@ben8128
Ben Eidelson
2 years
@xuezhao These tweets are public Lan. He can read them. :)
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@ben8128
Ben Eidelson
9 years
What's going on in Messaging, #ConvComm , and why we're buliding @rep_ai
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@ben8128
Ben Eidelson
1 year
Pull to refresh never looked so good. 😍
@0xDesigner
0xDesigner
1 year
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@ben8128
Ben Eidelson
4 years
@SeanWebflow Product Manager @ Stripe, with past consumer (Google Hangouts, Photos) and founder experience. Would love to help.
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@ben8128
Ben Eidelson
4 years
@jasonpjason Here at IBM we just make counting machines.
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@ben8128
Ben Eidelson
3 years
Getting pre-authorized debits right was a labor of love for me and the team. Now open to all US & Canadian businesses. Feedback welcome!
@stripe
Stripe
3 years
Businesses in Canada and the US can now accept bank debits from Canadian customers in minutes—mandate collection, customer notifications, and bank verification are handled out-of-the-box! 📦
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@ben8128
Ben Eidelson
1 year
If you’re sitting there looking at an orange sky and breathing smoke-filled air wondering “should I maybe work on climate?” The answer is Yes. Yes. Yes.
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@ben8128
Ben Eidelson
9 months
The more people in climate who read @VaclavSmil ’s work the better. I’m surprised how often folks have never heard of him.
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@ben8128
Ben Eidelson
1 year
"Nathan, let's write a little thing to get more people working on climate." Classic scope creep...
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@ben8128
Ben Eidelson
1 year
I should wear earplugs next time I go to such a loud concert. I mean, get our 2 year old from his nap.
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@ben8128
Ben Eidelson
1 year
Hey parents--let's reset "happy hours" to be 8-10pm so they aren't at the worst possible time of day for being absent from family?
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@ben8128
Ben Eidelson
1 year
Hard to think about much else right now. Disgusted by the murder of innocent people and the terror of war. Feeling pain for friends and family in Israel and pain for the tragedies that are unfolding there and in families in Gaza that want none of this violence.
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@ben8128
Ben Eidelson
2 years
In 90 minutes I got to chat with folks working on solar expansion, reducing cow emissions, commercial building decarbonization, workforce expansion, oceanography networks, and plenty more like me finding their way after leaving Meta, Stripe, etc.
@swrunkle
Sam Runkle⚡️🏠
2 years
great turnout at the @mcjcollective // @workonclimate Seattle meet up last night!
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@ben8128
Ben Eidelson
2 years
@shidoshi @ashleymcnamara @GlennF Do you not have clam holders in your car @shidoshi ? Where do you put your clams when cruising down 5. Just hold them on your lap like a maniac?
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@ben8128
Ben Eidelson
2 years
One of the best things I've done since leaving Stripe was to participate in Angel Track. It was classic @firstround --every session was packed with tactical useful nuggets while pulling together a set of thoughtful investors to share notes, perspectives, and deals.
@brettberson
Brett Berson
2 years
It's one of my favorite times of the year: opening up applications for @firstround Angel Track. We’re putting together a cohort of experienced angels looking to level up in 2023, and would love help getting the word out. More on why you should join below:
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@ben8128
Ben Eidelson
2 years
Every time I hear FAANG I still find it hilarious that Netflix is in the list and Microsoft is not.
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@ben8128
Ben Eidelson
5 years
@jeff_weinstein @stripe We hired Barbara Minto?!
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@ben8128
Ben Eidelson
4 years
Over the last decade I've seen some of the best people and $ go: Consumer -> Fintech -> Climate Gives me hope.
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@ben8128
Ben Eidelson
3 years
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@ben8128
Ben Eidelson
1 year
Missing on lists of great Father’s Day gifts were heat pumps, home decarbonization plans, and a path to smoke-free skies. Turns out a lot of dads actually want to #ElectrifyFathersDay . I had a really fun time collaborating with @rewiringamerica on this.
@rewiringamerica
Rewiring America
1 year
For Father’s Day, we teamed up with @Climate_Papa to ask 20 dads and their kids what they actually wanted as a gift. Here’s how they want to #ElectrifyFathersDay :
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@ben8128
Ben Eidelson
2 years
It's cool that this was all a long game by @gdb to make @stripe docs even better.
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@ben8128
Ben Eidelson
1 year
About to record a @climate_papa episode all about the hot topic of stoves—gas ranges, induction, etc. Any top questions on your mind?
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@ben8128
Ben Eidelson
11 months
It’s quite a litmus test of how social media works to see everyone try and “pick a side” on Sam’s departure. You know—you can just wait to learn what actually happened before you opine. Reminds me of some certain other conflicts that haven’t done well on the socials.
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@ben8128
Ben Eidelson
2 years
I learned so much in my time working for and around @chughesjohnson . So glad I can soon seek her wisdom on demand!
@stripepress
Stripe Press
2 years
Scaling People: Tactics for Management and Company Building by @chughesjohnson is a practical guide to building a company’s operating systems and scaling the most important resource a company has: its people. Available for preorder now: 📈
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@ben8128
Ben Eidelson
2 years
@gilbert Hard to know their attractiveness over time though. Like you need to ask them for some teenage pics to really get the psychology :)
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@ben8128
Ben Eidelson
1 year
@duncan__c Option 3: do both. When it comes to this transition we should almost always be choosing option 3.
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@ben8128
Ben Eidelson
8 months
@sdamico The pool is a thermal battery. Love it.
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@ben8128
Ben Eidelson
4 years
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@ben8128
Ben Eidelson
9 months
Happy NYE! I'm not usually one for suggesting resolutions or 100 day challenges. But I'm so glad that 3 years back @NicoleKelner took on a watercolor challenge that led to a new career as the go to climate artist of climate tech. From climate newsletters to Twitter accounts and
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@ben8128
Ben Eidelson
11 months
@cjc @gregisenberg The key is to never have a board. Or employees. Or customers. Customers make things particularly challenging in my experience.
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@ben8128
Ben Eidelson
1 year
@dadiomov You know what's real easy to automate? The things finance dudes do.
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@ben8128
Ben Eidelson
2 years
Time to untuck the planet. - @sacca + autocorrect.
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@ben8128
Ben Eidelson
3 years
Personally, I'm deeply proud of the team that pulled this off. And that extended team includes a lot of our customers who partnered with us to design the right product and are now live:
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@ben8128
Ben Eidelson
1 year
@alexisohanian This is phenomenal. The problem is that you can now never make a simple pancake again. The new bar is set.
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@ben8128
Ben Eidelson
1 year
It should be more appreciated that a masterful @AcquiredFM episode doesn’t just happen—I loved this peek behind the scenes and what it says about all great art or products for that matter. Glad you opened up the studio @gilbert and @djrosent
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@ben8128
Ben Eidelson
2 years
Generative (and explanative) AI is the platform shift we've been waiting for in tech.
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@ben8128
Ben Eidelson
1 year
Don't underestimate the climate dads.
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@ben8128
Ben Eidelson
1 year
Thinking about the thing is always worse than the doing of the thing.
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@ben8128
Ben Eidelson
1 year
The best game kids can play... "Papa, we're going to put you to sleep!" And then they tuck you in on the couch. Heaven.
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@ben8128
Ben Eidelson
9 months
@maiab I love the phase! They are so snuggly and it’s such a special hazy transitional time. But agree with the general observation especially for many men in the “there’s nothing I can do” camp.
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@ben8128
Ben Eidelson
4 years
@alexia Or a laxative?
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@ben8128
Ben Eidelson
1 year
It’s not climate hardware startups vs. climate software startups. It’s climate startups vs web3 NFT avatar startups. Let’s get folks working where we need them.
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@ben8128
Ben Eidelson
2 years
More crypto folks I’m talking to are shifting to climatetech for the next phase of their career. I don’t want to call it a “climatetech” summer for a bunch of obvious reasons... But I’m excited more talent is coming!
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@ben8128
Ben Eidelson
2 years
Unacceptable product failure: had a meeting and took notes on an @AmazonKindle Scribe. The note disappeared an hour later and is non-recoverable. I can be patient for a lack of features, but losing my notes is a bright line for a note-taking product competing with paper.
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@ben8128
Ben Eidelson
5 years
Best thing I've read in a while. @BillGates trying to install Windows Movie Maker in 2003 (scroll down):
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@ben8128
Ben Eidelson
4 years
@cjc @NotionHQ I got a pitch for you. I’m calling it Acme F, Inc.
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@ben8128
Ben Eidelson
10 months
@michael_nielsen Spot on. The next real thing we need to tackle is fossil fuel burning machines at the endpoints (not for energy generation). This is a nice review on the consumer machine transition from @rewiringamerica
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@ben8128
Ben Eidelson
2 years
Living with days and days of smoke on end is terrible (finally green AQI again). The only silver lining: when I talk to West Coasters working in climatetech, about 9 out of 10 made the decision during a wild fire season.
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@ben8128
Ben Eidelson
1 year
Dogs keep getting smarter and smarter.
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@ben8128
Ben Eidelson
7 years
Congrats to @anvishapai and the @slab team on their launch! Been a privileged beta tester for a few months. Get it! ->
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@ben8128
Ben Eidelson
4 years
Opening some old mail. So true.
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@ben8128
Ben Eidelson
2 years
Wow. Give this a try on any complex paper. We now have “read any science” co-pilot. 🤯 Excited for what @explainpaper and similar tools do to democratize knowledge access.
@amanjha__
Aman Jha
2 years
It's here! Upload *any paper* to Explainpaper and start instantly getting explanations! Ask follow up questions if you need a more in-depth answer. Go to and go read all the papers you've been saving! 📝📝📝
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@ben8128
Ben Eidelson
1 year
@waitbutwhy Sapians by @harari_yuval is certainly missing. But also can’t imagine you haven’t already read it?
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@ben8128
Ben Eidelson
7 months
@JesseJenkins So you tee’d it up at the end but I’m very interested in your breakdown of US vs other market costs and dynamics for rooftop solar. Feels like that’s a key area of (relatively) low hanging fruit.
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@ben8128
Ben Eidelson
2 years
@hunterwalk Finger in the air: “that looks to be about a WhatsApp”
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@ben8128
Ben Eidelson
2 years
@bchesky This is great! It should be default on.
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@ben8128
Ben Eidelson
1 year
Call me old fashioned — but I think your product should be better than your landing page. Especially if you’re trying to do “product-led” anything. I keep seeing really polished landing pages that promise the world then under deliver.
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@ben8128
Ben Eidelson
10 months
@stevehind @tylercowen The lack of any sense of how this could play out is just shocking. I’m just confused about what they thought the reception would be?
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@ben8128
Ben Eidelson
2 years
Go back to 2014 and tell yourself that we'll have had a Trump presidency and Bing became the hot new search engine.
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@ben8128
Ben Eidelson
10 months
@Scott_Wiener Exactly. There are lots of ways to engage in productive debate about the Israeli government’s actions. I don’t see what this accomplishes for anyone that actually cares about reducing suffering. Just further divides and removes capacity for empathy.
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@ben8128
Ben Eidelson
1 year
@sethbannon This is the #1 reason I was glad to see the web3 slowdown. So many other problems for talented folks to work on.
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@ben8128
Ben Eidelson
1 year
Don’t be looking for highly personal career path validation or criticism on Twitter. Unless it’s from me—in which case WORK ON CLIMATE. ❤️
@gokulr
Gokul Rajaram
1 year
DON’T BE JUMPY Got this message from a CEO about a candidate: “I don't think they'd be a good fit. We have a pretty hard rule on no jumpy folks and their background looks like a alot of 1.5 years and then gone”. Current and future job seekers: don’t be jumpy. Accomplish
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@ben8128
Ben Eidelson
1 year
@joshelman I’d like the reverse. Pay to get the grumpy kid-haters away :)
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@ben8128
Ben Eidelson
2 years
I'll also be dabbling in emerging climate tech communities and will be putting my energy in that direction over the next decade. It’s _the_ existential problem and opportunity I’ve been most drawn towards, and hope others are as well.
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@ben8128
Ben Eidelson
1 year
Ugh, apparently I’m now one of those people that casually says “shifting the Overton window” in conversation. Apologies.
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@ben8128
Ben Eidelson
2 years
I got to work on everything from our custom collaboration tools (Stripe Home!) to rebuilding our most significant user facing payment methods. I went from being a fintech noob to a little too knowledgeable about NACHA operating rules.
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@ben8128
Ben Eidelson
2 years
@sbyrnes Hmm, was Instagram not a mobile company? My framing is your product may be delivering AI, even if your company isn't building / training models.
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@ben8128
Ben Eidelson
1 year
Just saw Psycho. I get that Hitchcock needed to make it clear that serial killers are not good, but I worry that we missed a chance to inspire the next generation of moteliers.
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@ben8128
Ben Eidelson
4 years
Prediction: Trump kicks off a 2024 campaign as soon as this wraps up.
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@ben8128
Ben Eidelson
1 year
I don’t know what this says about me — but I think LinkedIn may be the most relevant social network now that this place is spiraling as a place to engage in real things. Insta for entertainment and social, LI for other things.
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@ben8128
Ben Eidelson
1 year
"All I want for Father's Day is a 10X increase in the flow of financing to climate solutions." - Dimitry, father to Luna, 5 years old
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@ben8128
Ben Eidelson
10 months
🔌 It's time to hack! Specifically, utility data. Ever wondered about your gas and electricity usage patterns? Dreamed of creating a home visualizer for this data? Sign up:
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@ben8128
Ben Eidelson
1 year
Methane is responsible for .5°C of warming and yet we've spent shockingly little effort understanding it, or even communicating about it correctly. @embrein and @sparkclimate to the rescue. 👇
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@ben8128
Ben Eidelson
1 year
A friend's 7-year-old sent me a text (via his mom): "Hi Ben this is Asa. Do you know a few organizations that are doing stuff to help with climate change? I am going to donate a lot of money from the give jar from my allowance.😊 🌅🌎" What ensued...
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@ben8128
Ben Eidelson
10 months
Wait until he tries Outlook.
@stevenheidel
Steven Heidel
10 months
happy to join microsoft, still not using teams though
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@ben8128
Ben Eidelson
10 months
The most important thing I’ve read about parenting in a long time. From @oliverburkeman
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@ben8128
Ben Eidelson
3 years
If you're a current Stripe user, just pop into your dashboard and you can turn it on with the flick of a toggle: If you're not, you can learn more and get started here:
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@ben8128
Ben Eidelson
10 months
This is all another reminder of the key lesson of @harari_yuval ’s Sapians — boards and corporations are fictional stories. They only have power if people believe them. Turns out a few hundred heart emojis are a better story.
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