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Thai Nguyen Profile
Thai Nguyen

@thainguyeno

3,107
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465
Following
471
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7,281
Statuses

e-commerce

United States
Joined January 2019
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@thainguyeno
Thai Nguyen
4 months
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@thainguyeno
Thai Nguyen
10 months
Massive layoffs at Amazon to start in 2024 from Twitch to Amazon studios Will we see layoffs in seller support/selling partner division? I think that's the only way seller experience will improve
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@thainguyeno
Thai Nguyen
2 years
Walmart has not taken any action on influx of Chinese sellers selling on their website and listings on branded items cheaper than Walmart itself I saw a listing with almost 10 Chinese seller on that listing with Walmart itself
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@thainguyeno
Thai Nguyen
2 years
Since every single journalist I reached out to for an article on Amazon's 3rd party seller trust issues ghosted me, I have written an informal Linkedin article.
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@thainguyeno
Thai Nguyen
2 years
@FTC @linakhanFTC can you guys investigate Walmart, eBay, Shopify, YouTube automation next? People are still taking out personal loans to fund these schemes. This has to be stopped now before it continues as we are in recession. People are desperate.
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@thainguyeno
Thai Nguyen
2 years
@WatcherGuru it should be from $600 to $40,000 more like it. Its about taxing the rich right?
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@thainguyeno
Thai Nguyen
11 months
MASSSSIVEEE Cyber Monday! Amazon has delivered the results
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@thainguyeno
Thai Nguyen
2 years
Chinese sellers taking over Amazon and Walmart marketplace selling branded items for cheaper than Walmart I wonder...
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@thainguyeno
Thai Nguyen
2 years
Thanks to selling on Amazon I have not worked at a single job
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@thainguyeno
Thai Nguyen
2 years
Amazon has Voice of the Customer They should add Voice of the Seller as well.
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@thainguyeno
Thai Nguyen
3 months
As a seller on Amazon, it is nearly impossible to talk to an actual Amazon employee about problems selling on Amazon. I have many Amazon employees and ex-Amazon employees secretly reading my post. I like to think they read my posts and agree but never want to share their thoughts
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@thainguyeno
Thai Nguyen
1 month
Dear Amazon, please stop making us login and logout so many times on seller central
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@thainguyeno
Thai Nguyen
1 year
Amazon adding retailer is big
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@thainguyeno
Thai Nguyen
2 years
Amazon increasing seller fees, but when we increase our selling price, Sorry we detected high pricing errors. Inflation, increase cost of business does not exist.
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@thainguyeno
Thai Nguyen
2 years
Walmart crushing my Amazon sales today The day has come.
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@thainguyeno
Thai Nguyen
11 months
Good times Amazon has buy box when they are oos when we are in stock
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@thainguyeno
Thai Nguyen
2 months
What is it like being an Amazon seller in 2024? -dealing with random listings blocked/gated -dealing with abusive Ips -dealing with software issues -dealing with fraud -dealing with suppliers -dealing with competitors -dealing with random potential suspension section 3
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@thainguyeno
Thai Nguyen
2 years
Apple has control over app stores fees Amazon has control over 3rd party sellers fees See a trend ?
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@thainguyeno
Thai Nguyen
11 months
Amazon never fails to disappoint These are insane numbers! Can't wait to see Cyber Monday as well
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@thainguyeno
Thai Nguyen
6 months
Step by step for Elon Musk to improve eCommerce 2024 1) Buy eBay 100% take it private 2) Fire every leadership and cut the waste like with Twitter 3) Hire a brand-new team with new vision 4) Re-brand to something like………. X marketplace? 5) Change the whole algorithm and code
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@thainguyeno
Thai Nguyen
2 years
Amazon FBA fee increases, FBM fee increases, return fees increases, seller fee increases, inflation, surcharges, shipping and labor increase, taxes.. Raising prices on your product? No, Amazon's data shows that historically you sold at this price. BLOCKED for high pricing alert!
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@thainguyeno
Thai Nguyen
2 years
Walmart is investing heavily into their e-commerce and marketplace business Start selling and get ahead!
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@thainguyeno
Thai Nguyen
16 days
Reposting this from Amazon seller forums - this is causing many sellers to lose sales due to lower conversion even when sellers are delivering FBM orders within 2-3 days. I've noticed a steep drop off in my sales numbers since October 1st - they have seemingly fell off a cliff
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@thainguyeno
Thai Nguyen
3 years
@Molson_Hart as an immigrant , America provided me the opportunity to go from poor to the moon. Couldn't have asked for better life
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@thainguyeno
Thai Nguyen
10 months
Big 3rd party Amazon seller Kaspien is shutting down next year. More to come Watch your numbers
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@thainguyeno
Thai Nguyen
2 years
Just tested out Amazon's new express 24hr payout and it worked incredibly fast. Requested on Saturday and it deposited on Sunday on a weekend.
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@thainguyeno
Thai Nguyen
2 years
Amazon be giving itself the buy box with 1-2 months ship date instead of other 3rd party sellers with faster delivery dates
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@thainguyeno
Thai Nguyen
1 year
The fact that some people dont see Walmart as a competition for Amazon is real sad. We will do over 500k+ in sales this year on Walmart marketplace which is almost 10% of our sales. However, we currently spend 99% of our time on Amazon dealing with seller support/catalog issues.
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@thainguyeno
Thai Nguyen
2 years
Selling on Amazon has changed my life. I am grateful for Amazon providing an incredible platform to sell on. Although Amazon needs to improve on seller support, it is still the best marketplace.
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@thainguyeno
Thai Nguyen
11 months
Selling on Amazon is war Just like any other business All you guys creating competition for each other is interesting
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@thainguyeno
Thai Nguyen
8 months
How far can Amazon push the seller community?
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@thainguyeno
Thai Nguyen
3 months
New appeal options for IP
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@thainguyeno
Thai Nguyen
2 years
I just saw a chinese seller take over a listing, changed it to their brand and different item Filed IP for false counterfeit for all the sellers on that listing to kick them off Seen this happen several times with other listings. Black magic!
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@thainguyeno
Thai Nguyen
1 year
Amazon's recent move to block random asins,brands... Getting more brands to join transparency program They are pushing out as many resellers out so they can force them to become brand owners. This will kill off many competitors May the last one standing win
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@thainguyeno
Thai Nguyen
6 months
Amazon will make a lot more profits for their next quarter if they just get rid of the entire seller support team and redo the whole thing with more efficiency. They really should consider this idea.
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@thainguyeno
Thai Nguyen
7 months
Selling on Amazon has gotten extremely difficult over the years and will only get worse. Amazon takes harsh action on sellers when they see abuse from bad actors. They cannot tell whos a good or bad seller, just apply the whole enforcement across the board when there is a
@Molson_Hart
molson 🧠⚙️
7 months
Selling on Amazon isn’t just more expensive these days… It’s way more complex. This is a cost that we don’t often think about but it’s real. When we first started selling on Amazon everything was so easy. Yes there was less competition and lower fees, but there were so many
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@thainguyeno
Thai Nguyen
2 months
Reposting from Amazon seller forums on-going rampant scam on Amazon! What is @amazon @AmazonHelp doing to stop this? Fraudulent seller sells on another marketplace, buys from a legit seller on Amazon, and gets a refund. Free product + money from legit customer. -- Amazon Seller
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@thainguyeno
Thai Nguyen
2 months
Good morning! No more Nike socks
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@thainguyeno
Thai Nguyen
2 months
If you're not on Walmart marketplace yet, better start !
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@thainguyeno
Thai Nguyen
2 months
RED ALERT: @AmazonASGTG On-going Amazon scam goes like this.. Chinese seller copies an Amazon listing to list on Walmart marketplace They sell to a Walmart customer Chinese seller makes an Amazon customer account Orders from 3rd party seller and once they ship the item with
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@thainguyeno
Thai Nguyen
3 months
Amazon is forcing you to be enrolled into auto shipping settings --- Your account will be auto-enrolled into automated handling time I would recommend you turn it off before your account is suspended.
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@thainguyeno
Thai Nguyen
3 months
@SeanEcom well at least you have proof they dont care. Amazon talks about great partnership with sellers but the reality is so different and they dont care. @amazon
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@thainguyeno
Thai Nguyen
1 year
@CuiBonoCapital @linakhanFTC @FTC you mean 99% sellers and customers?
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@thainguyeno
Thai Nguyen
3 years
@ScottPresler Yes made in US is high demand
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@thainguyeno
Thai Nguyen
8 months
Its perfect time for Walmart to promote their WFS! Run some ads and against Amazons FBA excess fees Ive spoken to several walmart employees They want to grow Walmart marketplace
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@thainguyeno
Thai Nguyen
2 years
Since people like sales screenshots... Thank you Amazon for amazing Cyber Monday
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@thainguyeno
Thai Nguyen
2 years
Many Amazon sellers are happy with the new Account health reassurance! Thank you Amazon Now can we work on seller support experience instead of seller central design?
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@thainguyeno
Thai Nguyen
2 years
Bros be posting Amazon screenshots How about your Walmart sales? Next year Walmart sales might top Amazon...
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@thainguyeno
Thai Nguyen
2 years
@Simone_miko @StefanMartinG @Shopify @ShopifySupport Amazon does this everyday on a bigger scale
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@thainguyeno
Thai Nguyen
2 years
I criticize Amazon a lot One good thing I can say is Amazon gives multiple chances for you to do better at your business when they suspend you. eBay? One hit and you're out forever. They literally say indefinite suspension. Amazon? Fix your sht to continue to sell!
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@thainguyeno
Thai Nguyen
3 months
Amazon seller forums is furious over the new manage inventory page amazon employees have nothing better to do so they spend time making things worse.
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@thainguyeno
Thai Nguyen
3 months
Amazon seller central acting up? Anyone else?
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@thainguyeno
Thai Nguyen
2 years
Amazon Seller support: here is our policy on marketplace fair pricing policy seller: we have increased fees and we need to raise prices Amazon seller support: no, you violated our fair marketplace pricing policy. You need to sell at reference OUR price or listing deactivated.
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@thainguyeno
Thai Nguyen
2 years
Top Selling Marketplaces by 2024 1. Amazon 2. Walmart 3. Etsy 4. eBay 5. Facebook Marketplace
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@thainguyeno
Thai Nguyen
2 years
I do not see them on Amazon listings at all for these branded items Amazon is doing a great job on this front
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@thainguyeno
Thai Nguyen
2 years
I want the old Amazon seller navigation page back..
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@thainguyeno
Thai Nguyen
3 months
Amazon doesnt price gauge! I was the only seller on the listing with Amazon. Their price was $720, I took down the listing - Amazon jumps straight to $899. Where is the high pricing error Amazon?
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@thainguyeno
Thai Nguyen
2 years
Walmart should allow 3rd party sellers to charge return labels and restocking fees This will reduce returns and abuse
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@thainguyeno
Thai Nguyen
2 years
How did you guys first learn how to make money outside of a job? I bought watches from China and sold on eBay and try to sell locally/at school, that didnt last long. Started flipping Iphones locally FInally, sold brand name products on eBay. eCommerce was more scaleable.
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@thainguyeno
Thai Nguyen
1 month
@AMZnolan @amazon Every seller needs to send this to congress?
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@thainguyeno
Thai Nguyen
3 months
Anybody else dislikes Amazon's new manage inventory page? These are the things they are working on instead of seller support problems.
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@thainguyeno
Thai Nguyen
3 years
Customer acquisition cost is way lower on Amazon vs Shopify
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@thainguyeno
Thai Nguyen
4 months
Another wave
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@thainguyeno
Thai Nguyen
3 months
Ongoing scam on @Sell_on_Amazon Customer would use multiple accounts to buy from 3rd party sellers then submit false A to Z claims to abuse refunds
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@thainguyeno
Thai Nguyen
2 years
BREAKING: Amazon sending tons of emails out to seller accounts to verify bank accounts Anyone else got it?
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@thainguyeno
Thai Nguyen
2 years
Walmart marketplace Return Rate for 2022 From about 4700 orders roughly 6.4% The amount of returns we got on Walmart vs Amazon was doubled. This goes to show you that Walmart has way more abuse with returns and lenient policies which isnt good for sellers.
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@thainguyeno
Thai Nguyen
2 years
500+ people bought this Lego set since yesterday??
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@thainguyeno
Thai Nguyen
14 days
We did it !!!!
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@thainguyeno
Thai Nguyen
4 months
Amazon will lose so much sales from 3rd party sellers because of Transparency code program
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@thainguyeno
Thai Nguyen
11 months
How to fix Amazon Seller Support in 2024 1) Fire everybody thats working in seller support for the 5+ years or longer 2 )Remove teams that don't do anything but sound good ( which is many ) 3 ) Get rid of ALL old policies Make new polices with actual sellers and newly support
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@thainguyeno
Thai Nguyen
2 months
Tip for submitting appeals on Amazon: If they rejected, try submitting at different times. Then, pray and hope it hits the right agent in right mood. Maybe hes finish with his lunch or dinner.
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@thainguyeno
Thai Nguyen
5 months
@capitalatrisk23 @0xashesonchain This is so good and true they hate this
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@thainguyeno
Thai Nguyen
2 years
Just in SHOCKING! Amazon auto refunded on A to Z claim because they complain about the price when they agreed to pay for it in the first place. Customer gets to keep free product without any concern for the seller.
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@thainguyeno
Thai Nguyen
1 month
Amazon employees finally returning to the office. We shall see better seller support !
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@thainguyeno
Thai Nguyen
2 years
Due to the severe winter weather affecting many regions across the US, deliveries may arrive later than expected. @amazon any protection for late deliveries for sellers?
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@thainguyeno
Thai Nguyen
11 months
How would you make Amazon seller support better? If all the Amazon Twitter people Gave feedback under this thread, we can have Amazon read it There are always complaints but we need to explain how they will improve
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@thainguyeno
Thai Nguyen
2 years
Happy Presidents day! Amazon is still the undisputed eCommerce king
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@thainguyeno
Thai Nguyen
6 months
This is must watch to understand how selling on Amazon works
@TuckerCarlson
Tucker Carlson
6 months
Ep. 104 What’s it like to work for Jeff Bezos? Here’s an account from someone who sells for him.
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@thainguyeno
Thai Nguyen
2 months
Amazon gives us 1 hour to fix issues meanwhile
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@thainguyeno
Thai Nguyen
2 years
@evanmr This happens on Amazon everyday to sellers small or big... They treat all the same no matter how much you pay them in fees or revenue
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@thainguyeno
Thai Nguyen
2 years
How can Walmart compete with Amazon in 2023 ? More product selection, better seller support and seller vetting, and seller central experience
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@thainguyeno
Thai Nguyen
2 years
MOQ on Amazon new feature?
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@thainguyeno
Thai Nguyen
2 years
@clown_cap @Molson_Hart @JeffBezos For one complaints on social media, there are thousands of other sellers screwed on a daily basis
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@thainguyeno
Thai Nguyen
2 months
The end is near my friends
@HolmsieCooks
Scott Holmes
2 months
On and Puma now restricted for new sellers…
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@thainguyeno
Thai Nguyen
2 years
Amazon Seller support be like, you need to be brand registered to sell this brand when they have a restriction. Meanwhile, there are 5+ other sellers that are not brand registered on the listings.
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@thainguyeno
Thai Nguyen
1 year
@YaelOss @FTC sellers did
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@thainguyeno
Thai Nguyen
11 months
Amazon inventory page down?
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@thainguyeno
Thai Nguyen
2 months
I bet these are the people in seller support
@unusual_whales
unusual_whales
2 months
Oh, no:
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@thainguyeno
Thai Nguyen
2 years
Another A to Z claim filed with zero emails from buyer how do buyers open these claims with Amazon reps if no attempts have been made to resolve with seller at all?? Even Amazon's communication logs shows zero communication with buyer
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@thainguyeno
Thai Nguyen
8 months
I want better seller support not ad sales
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@thainguyeno
Thai Nguyen
24 days
one day amazon will fix this @michaelpatron0
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@thainguyeno
Thai Nguyen
3 years
I made sales on Amazon and Walmart today. Will be adding eBay to the list again shortly. Facebook Shops will make some sales soon. The beauty of 2022 will be diversifying more sales and income off Amazon onto other marketplaces.
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@thainguyeno
Thai Nguyen
11 months
FTC won't do much for Amazon sellers Walmart stepping up their game to compete with Amazon is the real shake up It is not Temu , tik tok, or shein whatever
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@thainguyeno
Thai Nguyen
2 months
No more beauty gurus !!!
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@thainguyeno
Thai Nguyen
1 year
Walmart getting in the game!
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@thainguyeno
Thai Nguyen
8 months
Its coming!
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@thainguyeno
Thai Nguyen
8 months
If Amazons trying to force all sellers to use FBA, the new unsuitable goods policy suspensions is really making seller trust rock bottom low in Amazon's FBA service. Does Amazon know what they are trying to do?
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@thainguyeno
Thai Nguyen
2 months
Sales dashboard working again Happy Monday!
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