PDFShift @pdfshift Twitter profile

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PDFShift

@pdfshift

4 years

@olesovhcom How do we enable the Disaster Recovery Plan?

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PDFShift

@pdfshift

1 year

A new PDFShift is coming! 👀

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PDFShift

@pdfshift

6 years

Today, we are featured on the frontpage of ProductHunt . Come and say hi 👋 :)

PDFShift - Product Information, Latest Updates, and Reviews 2024 | Product Hunt

An API to convert HTML/CSS documents to PDF. PDFShift is the reliable, Up-to-date and high-fidelity conversion API with no maintenance costs.

www.producthunt.com

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PDFShift

@pdfshift

3 years

We are having troubles with our database, which explains the latency you might experiencing, or even downtime. We are all in on fixing the issue ASAP.

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PDFShift

@pdfshift

4 years

@Simon_Lucy @RealLordK1 @olesovhcom Yeah, that's what we are doing right now, deploying somewhere else ... Thank you :)

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PDFShift

@pdfshift

4 years

Thank you everyone for your patience. Not everything is back up, but things should start to get better.

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PDFShift

@pdfshift

3 years

Following Monday's outage, we've been thinking about how we could improve the overall service and ensure better resiliency. Here's the plan we came up with:

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PDFShift

@pdfshift

3 years

It seems we are starting to get back on our feet. The servers are staying live now and they seem to handle the requests correctly. We'll monitor heavily for now and put some updates once we are sure everything is back to normal.

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PDFShift

@pdfshift

3 years

This will be done over the span of the following weeks and will be transparent for you (no DNS/code/URL to update on your part). Voilà :)

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PDFShift

@pdfshift

4 years

The service is now fully back up. You can access your dashboard at . We recommend you check if your data, API keys, and subscription status are valid. We remain available if you have any questions! Thank you so much for your support over the past few days!

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PDFShift

@pdfshift

4 years

The asynchronous (using "webhook" parameter) should be working now too. The convert endpoint should be fully recovered. Please reach out to us via the support if you have any troubles. Thank you!

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PDFShift

@pdfshift

2 years

We've started migrating to OVH and updated the status page to reflect our servers with direct health checks : (the grey bars are because the checks are new)

PDFShift status

Welcome to PDFShift status page for real-time and historical data on system performance.

status.pdfshift.io

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PDFShift

@pdfshift

2 years

Would you be interested in the challenges of growing an HTML to PDF conversion API? Great! We are looking to hire a VP of Growth at @pdfshift . Reach out to us to share why you'd be a great fit, and we'll discuss this further :)

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PDFShift

@pdfshift

2 years

Now, what we'll do is first reach out to a few key users about this new infrastructure, and see how it operates. Then, in a few weeks, we'll start balancing the requests between AWS and OVH, and once we are sure the new code is working well, we'll stop AWS.

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PDFShift

@pdfshift

11 months

Today at 2:49 UTC, our two APIs encountered an issue caused by a deployment. We got notified on the issue and quickly worked on resolving the problem. The outage lasted for 40 minutes. We apologize for the troubles during this incident.

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PDFShift

@pdfshift

3 years

We've been interviewed by @starter_story :)

How I Doubled Revenue To $6.5K/Month In One Year - Starter Story

Hello again! Remind us who you are and what business you started.Hey! I’m happy to be back on StarterStory and share with you the progress I made. For those who haven’t read my previous interview, my...

www.starterstory.com

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PDFShift

@pdfshift

4 years

PDFShift is currently down, because of a fire that caused the whole datacenter to go down. We are currently working on trying to deploy the whole infrastructure on another datacenter. For more information about the issue: . Thank you for your understanding

OVH Status Feed

@ovh_status

4 years

Datacenters:: Datacenter SBG: Nous faisons actuellement face à un incident majeur au sein de notre datacentre de Strasbourg, avec un feu déclaré dans le bâtiment SBG2. Les pompiers sont intervenus immédiatement sur place mais ne sont pas parvenu #ovh

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PDFShift

@pdfshift

3 years

Just a quick update on our migration: The codebase has been fully updated to Sanic. We are now implementing the full test suite to ensure all the endpoints will work properly.

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PDFShift

@pdfshift

4 years

We just released the new version of our app at ! A lot of pretty good stuff, including logs viewing, detailed credits usage and an improved Invoice viewing section! Let us know what you think!

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PDFShift

@pdfshift

7 months

We just released a new website! Pretty happy with the result. Our intention here was to focus more on the purpose of PDFShift, which is a technical tool. We also wanted to show to our visitors that we are a reliable service that is here for the long haul. Hope you'll like it!

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PDFShift

@pdfshift

4 years

Thank you so much everyone for the warm words and the support! We're doing everything we can do have the service back up. The conversion part is almost done (only the asynchronous "webhooks" part remains), and it should be before the end of the day.

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PDFShift

@pdfshift

3 years

676 successful tests (100%) to the `convert/pdf` endpoint seems to indicate the migration is going well.

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PDFShift

@pdfshift

2 years

Half the processing servers were down Saturday because of an issue at OVH. This did not cause any issues at all on PDFShift because of the way it was built! (redundancy and performances).

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PDFShift

@pdfshift

4 years

The asynchronous tasks still don't work, and the database is not working (we can't have access to the latests backups, that were stored on another server ... but on the same datacenter!). In the meantime, all the requests to PDFShift are free and not counted!

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PDFShift

@pdfshift

4 years

I'm not saying you should ... but ... since there is no database since the migration, we don't count the requests you make to PDFShift... 😉

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PDFShift

@pdfshift

4 years

@girlgerms We have one, that was rolling when I sent that tweet. I just didn't know that this was the official term. Not everyone has a background in secops.

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PDFShift

@pdfshift

2 years

PDFShift will run on two distinct regions and each region can handle the current load of what we serve at AWS ... TWICE! This should give us plenty of room for the next steps.

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PDFShift

@pdfshift

6 years

Thank you @sujanpatel ! :)

Sujan Patel

@sujanpatel

6 years

Need to convert HTML documents to PDF? The team behind is doing a terrific job!

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PDFShift

@pdfshift

3 years

Voilà! You have our roadmap! I'm excited to implement this. Our aim here is to remove all the outage and downtime issues we might have. Trust me when I say that it's awful for us too when PDFShift is down, and our objective is to eradicate that.

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PDFShift

@pdfshift

6 years

@davidoladeji I know! That's why we made a dedicated API just for that. Maybe it's something you'd be interested? Here's the link:

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PDFShift

@pdfshift

4 years

@deathbymaomao Thank you so much Gary for your warm message. I also hope the rest of the week will be less intense! :)

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PDFShift

@pdfshift

3 years

I understand this is not a great situation for anyone, but we are doing all our best right now to recover from this bad, bad situation. Like you, I can't wait to have this up and running again and I do hope it is going to be soon!

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PDFShift

@pdfshift

2 years

We had some issues caused by a script stopping one of our servers. With the redundancy we have, the IPs should have handled that, but some users still got problem accessing our API. So we updated how we accept incoming and dispatch requests across our network :) All is good now!

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PDFShift

@pdfshift

4 years

@RealLordK1 @olesovhcom Ok that make sense. We're on it, but I thought they had an option on their end that we had to enable. Thank you for the clarification!

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PDFShift

@pdfshift

6 years

@CH_RI_GI @ShivaJSPSoldier @JavaScriptDaily In fact that's what we use at PDFShift :)

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PDFShift

@pdfshift

6 years

Hoping to ride on the momentum, we are on HackerNews today - . Thank you for sharing and helping us 🙌

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PDFShift

@pdfshift

2 years

Great news! The new servers are up and running (but we haven't changed the DNS yet). You can try with and . Yes, we are on two distinct regions now, so one can catch fire ;)

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PDFShift

@pdfshift

4 years

@NetworkPulse Yes, I'll do that. Thank you!

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PDFShift

@pdfshift

2 years

We had around one hour of downtime today following our work on making our system more redundant. We continued to run some tests after we resolved the issue, which is why our status page shows for longer issues, but the API was back to normal sooner.

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PDFShift

@pdfshift

6 years

@TechUSM @JavaScriptKicks @titanve mPDF is great indeed but restricted to PHP. The idea behind PDFShift is to run the conversions outside your server to reduce the resource needed for it, and let you handle more requests :)

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PDFShift

@pdfshift

3 years

We have been interviewed by XStartups:

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PDFShift

@pdfshift

4 years

@KPopSourceMedia @olesovhcom Thank you for your response. I thought they had an option at OVH for this, I misinterpreted things, my bad ;)

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PDFShift

@pdfshift

4 years

@SparkedSynapses Yeah. The worst thing is that you can anticipate a lot of things (we had load balancing, redundancy servers, database backup on other servers, and a lot of other things), but you never expect the datacenter to catch fire 😅

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PDFShift

@pdfshift

4 years

@celine_m_s Merci beaucoup pour votre compréhension. Nous faisons actuellement tout notre possible pour remettre le système en place.

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PDFShift

@pdfshift

3 years

The issue now appears to be resolved, but we are keeping on eye on it. We published updates all day long at and we are now searching for a more efficient solution than AWS. We had too much problem with them to stay there and rely on them.

API Outage | PDFShift

Welcome to PDFShift status page for real-time and historical data on system performance.

status.pdfshift.io

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PDFShift

@pdfshift

4 years

@NetworkPulse Interesting! Do you use a specific service for when an outage occurs, or "just" the mailing list?

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PDFShift

@pdfshift

6 years

Alright, alright! We are ready to kick some HTML! Who's got some?

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PDFShift

@pdfshift

3 years

I'd love to give an ETA, we had some hopeful results then it all went down again ... So for now, I can't say for sure. I'm really hoping it's soon because we've been at it recklessly for almost 8 hours and getting tired.

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PDFShift

@pdfshift

2 years

@__nxbxdy__ We had a sporadic database issue that is now resolved, and caused some conversions to fail. We then took advantage of the issue to implement a way to still be able to serve the conversions even when the database is down. All is deployed now and we are checking the services.

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PDFShift

@pdfshift

6 years

@iEatsALot Oh!! That's a surprise ... I'll take a look, thanks!

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PDFShift

@pdfshift

6 months

The joys of running an online business ...

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PDFShift

@pdfshift

4 years

@visualspecter Thank you! We have almost done moving everything to AWS ElasticBeanstalk! A few more steps and we should be good.

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PDFShift

@pdfshift

3 years

@inouire I agree. And we had more control over the issues when we had an outage at OVH. Now, every time something is having issues, AWS remove that server and creates a new one, making debugging harder. We are seriously considering migrating back to OVH.

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PDFShift

@pdfshift

3 years

Right now, we are building an alternative environment in the hope to have a mitigation process while the issue is trying to be fixed.

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PDFShift

@pdfshift

3 years

2b. More powerful servers for a fraction of the costs. We estimated that we will be able to handle 300 requests simultaneously 2c. We'll set up half the API on another region, and a database replica (read) too, to ensure we are always up

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PDFShift

@pdfshift

5 years

@prid_outing Hi! Yes, we decided to change our pricing. We sent an email to our current user base to notify them. I'm sorry if you haven't received it :/

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PDFShift

@pdfshift

4 years

@ClaudiaLaureMM ¯\_(ツ)_/¯

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PDFShift

@pdfshift

5 years

Do you have a Heroku account? We are looking for testers of our upcoming add-on. Nothing much to do, we just need your email to invite you and install the Addon, that's all. Here's the form: Thank you so much!

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PDFShift

@pdfshift

3 years

Welp, we finally took 4 powerful servers, 2 on each regions. Each of them can easily handle the 2 times the current load of PDFShift...

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PDFShift

@pdfshift

2 years

@tadejm Hi Tadej! That's odd. Do you happen to have more details about the issue ? (Why does the hostname mismatch?!). We did migrate half the load to OVH (we are currently on a hybrid AWS/OVH while we fully migrate to OVH) but both should have valid and working certificates.

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PDFShift

@pdfshift

3 years

PDFShift is currently having an outage from what seems to be caused by AWS SQS. We got 12 new Sentry issues created today, all pointing to SQS. We are knee-deep on mitigating this issue as fast as possible but don't have an ETA right now.

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PDFShift

@pdfshift

4 years

We just changed the DNS entry for toward Amazon Elastic Beanstalk. Our tests appears to work correctly but not everything is back again.

PDFShift API Documentation v3.0

Welcome to the PDFShift API documentation v3.0.

docs.pdfshift.io

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PDFShift

@pdfshift

4 years

The was an issue on our server that automatically updated to a latest version of a library (SQLAlchemy) that caused a downtime of about 30 minutes. We quickly fixed the issues and all should be back to normal now.

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PDFShift

@pdfshift

3 years

We've worked with Sanic already and built a very robust system, so we know we can rely on this framework for our migration.

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PDFShift

@pdfshift

3 years

Worst case scenario: The region with the two conversion servers goes fully down. In that case, writes to the database will stop, and only one conversion server will remain up until we intervene, but that server will be able to handle the load we currently have, so it should be ok

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PDFShift

@pdfshift

6 years

@justinotherjohnson Hi! Saw your comment on ProductHunt about HelloPDF. In case you are interested, works with URL that dynamically loads via Javascript. Feel free to reach out if you have any questions.

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PDFShift

@pdfshift

4 years

Next step is to have the asynchronous task to work again. For the database, we'll have to wait until we can access our server back at OVH... We'll start responding to the latest support requests we received now.

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PDFShift

@pdfshift

2 years

@itscazed Oh yes ! I know why : We changed the path to the ping endpoint (we didn't knew it was use externally). You are just hitting a 404 with no repercussions on the service's health ;) (the new endpoint is )

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PDFShift

@pdfshift

4 years

@NetworkPulse Yes I saw that! That's crazy!!

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PDFShift

@pdfshift

4 years

@deathbymaomao We focused on the conversion endpoint, so this should work as long as you don't use async requests (using webhook parameter). The rest is not ready yet. (We thought it was more important to give access to the conversion endpoint, even for free)

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PDFShift

@pdfshift

2 years

@RuttlApp @denicmarko Unfortunately, it's not something possible on PDFShift (you can only convert from HTML to PDF). You would need a PDF editing service to do that, but I don't know one that would best match your needs, sorry :/

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PDFShift

@pdfshift

3 years

@itsclemsey We did had issues today with PDFShift for about 9 hours and we are really sorry about this. The problem is now fixed and we'll ensure this won't happen again in the future (it was related to faulty automated update that triggered a follow up of issues).

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PDFShift

@pdfshift

4 years

@girlgerms I agree, and as I said, we have one. Just under a different name, which caused the confusion.

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