IONOS UK Support @ionos_help_uk Twitter profile | Pikagi

Pikagi

IONOS UK Support

@ionos_help_uk

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IONOS UK support account. Account monitored Mon to Fri, 8am to 5pm GMT (Ex bank and public holidays). Status updates: / Support: 0333 336 569

https://t.co/8DIFVH1hx9

Joined June 2014

Don't wanna be here? Send us removal request.

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@ionos_help_uk

IONOS UK Support

1 year

🚨 Protect your emails 🚨 To keep it secure, we’re ceasing the support of the outdated encryption protocols TLS 1.0 and TLS 1.1. - Update Your Email Settings to TLS 1.2 for IMAP, POP3, and SMTP - Instructions below:

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Updating Your Email Settings to TLS 1.2 for IMAP, POP3, and SMTP - IONOS Help

By enabling the SSL transfer protocol, you ensure encryption of email receipt and sending. This article explains how to enable encryption (SSL/TLS) for popular email clients.

www.ionos.co.uk

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@ionos_help_uk

IONOS UK Support

3 years

Unfortunately we are experiencing an outage. Please check our status page for updates while we fix this issue: - Sorry for any inconvenience - Thanks ^na

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@ionos_help_uk

IONOS UK Support

10 years

We are experiencing a DDoS attack. A status page update with more information will be available shortly at http://t.co/tqa2ugxQcy. ^AN

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@ionos_help_uk

IONOS UK Support

5 years

Hi, The Social Media Team are happy to help. For any support queries, DM us using the link below: Please include your account number, a detailed description of the issue and attach any screenshots that can aid us understand the issue - Thanks

Send us a private message

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@ionos_help_uk

IONOS UK Support

3 years

Unfortunately there is still disruption in several control panel areas, we are currently working on a fix - We do apologise for the inconvenience - Our status page can be found here: - Thanks ^na

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@ionos_help_uk

IONOS UK Support

3 years

Unfortunately, we are still experiencing issues today with our webmail and server. Currently, we are working on a fix, apologies for any inconvenience caused. Please follow our status page for updates: Thanks

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@ionos_help_uk

IONOS UK Support

7 years

Good morning, please can you confirm whether this issue is relevant to all websites on your hosting package? ^nb

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@ionos_help_uk

IONOS UK Support

10 years

@rixstep That is referring to Search Engine Optimization which helps put your website higher up on Google search results. ^BR

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@ionos_help_uk

IONOS UK Support

6 years

We are experiencing some issues on our Services - Our Engineers are currently working on a fix. Please check our Status Page for updates: - Thanks

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@ionos_help_uk

IONOS UK Support

7 years

We have scheduled Emergency Maintenance tonight. Please check our Status Page at: for more information - Thanks ^na

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@ionos_help_uk

IONOS UK Support

3 years

@mikecornes Hi Mike, please follow this link to provide examples of any phishing emails you are getting: , If you need any help, please log into your account and chat with us, schedule a call back with your PSA, Or give us a call: 0800 021 1693 ^CS

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@ionos_help_uk

IONOS UK Support

9 years

@robabdul We appreciate this feedback you have provided! Is there something I can be of assistance with? ^BR

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@ionos_help_uk

IONOS UK Support

7 years

@iRecless Hi, we have your DM - Will look into it - Thanks ^na

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@ionos_help_uk

IONOS UK Support

5 years

@ELTExperiences Hi Martin, let's take a look. Please can you DM us account number using the link below - Thanks ^na

Send us a private message

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@ionos_help_uk

IONOS UK Support

9 years

@BennOfDCHD Im glad we were able to help you get this resolved! Please don't hesitate to reach out if you ever need assistance! ^BR

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@ionos_help_uk

IONOS UK Support

9 years

Update for #1and1 shared #hosting : #PHP 5.5.33, 5.6.19 and 7.0.4 are now available

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@ionos_help_uk

IONOS UK Support

10 years

@Dorset_Digital So sorry for any inconvenience! Please DM your Customer ID and I'll be happy to escalate a case to my support staff. ^BR

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@ionos_help_uk

IONOS UK Support

10 years

@markscott We offer search engine optimization for your website to make it appear higher up in Google searches for your customers. ^BR

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@ionos_help_uk

IONOS UK Support

7 years

@MediaWeasel I'm sorry to hear that, no there are not any issues as far as we know. Can you please DM me your Customer ID. Thank you! ^ta

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@ionos_help_uk

IONOS UK Support

9 years

@PeterOuld You're very welcome! We're always happy to help with anything you need :)

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@ionos_help_uk

IONOS UK Support

2 years

@matkiwi Hi Mat, is everything OK with your account? Thanks ^na

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@ionos_help_uk

IONOS UK Support

7 months

@PaulGC84 Hi Paul, thanks, we will take a look. Thanks ^na

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@ionos_help_uk

IONOS UK Support

2 years

@BonhomiegamesUK Hi Jo & Cris, I have responded to your initial post. Please follow on from that one. Thanks, Jaffer | IONOS

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@ionos_help_uk

IONOS UK Support

9 years

Good news: The new #joomla ! version 3.4.3 is available as #clicknbuild at #1and1 . All apps: http://t.co/51X5bomWpC cc @joomla

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@ionos_help_uk

IONOS UK Support

10 years

@SonetDigital We do have Search Engine Optimization for our products. Is there anything I can help you with? ^BR

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@ionos_help_uk

IONOS UK Support

10 years

@AdrianOldfield Our team are now available 24/7. I've passed this on to the relevant team to investigate. ^Ev

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@ionos_help_uk

IONOS UK Support

2 years

📱We ask for your patience as there may be a delay in answering your queries, whether by phone, chat or email. We are sorry for the situation. Please follow our status page for updates:

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@ionos_help_uk

IONOS UK Support

7 years

@skichaletmeuk @1and1 Hi there, thanks for reaching out for support. I would advise you delete this tweet for your security as it contains your account information. Can you DM us your account number and your exact query so that we can help :) thanks ^al

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@ionos_help_uk

IONOS UK Support

1 year

@WalesOffline Hi, this is definitely not genuine. If you are ever in doubt, we do have an email checker here: - This will tell you if the email is genuine or not. Thanks ^na

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@ionos_help_uk

IONOS UK Support

6 years

@SizzleBang Thank you for bringing this to our attention. I have gotten a case over to our security team for review. Thank you. ^ti

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@ionos_help_uk

IONOS UK Support

1 year

@Crap_Portraits Welcome to IONOS, happy to have you. If you do need any assistance, please do get in touch - Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

Welcome to the #1and1 App center, @koken , @contaocms and (coming soon) @piwik

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@ionos_help_uk

IONOS UK Support

6 years

@SimonZook Thank you for reporting this, I will let our Security Team know and they will determine the outcome of the website. ^ta

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@ionos_help_uk

IONOS UK Support

9 years

@nickduddy Hi, this link should be able to help you with that:. ^BR

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@ionos_help_uk

IONOS UK Support

10 years

@lNathLord Sure thing! Please DM your Customer ID and I'll be happy to escalate this to my support staff. ^BR

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@ionos_help_uk

IONOS UK Support

9 years

#PHP7 final is now available for #1and1 shared #hosting - including OpCache support! #coding

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@ionos_help_uk

IONOS UK Support

9 years

Be aware of the #XSS exploit! New #WordPress security updates 4.2.2 & 4.1.5 are available. More infos: http://t.co/8ZhJaSezQi #fix #1and1

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@ionos_help_uk

IONOS UK Support

9 years

@BennOfDCHD Thanks so much for the positive feedback! We're always happy to help with anything you need :)

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@ionos_help_uk

IONOS UK Support

8 years

New @WordPress security update 4.7.1 available! Read more: #blog #hosting #1and1

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@ionos_help_uk

IONOS UK Support

6 years

@mounsey Hi, we are working towards 5.7 in the near future - There is no ETA i'm afraid - Thanks ^na

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@ionos_help_uk

IONOS UK Support

9 years

@Planet_Gundog I am very sorry for the frustration!

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@ionos_help_uk

IONOS UK Support

6 years

@PCA_Charters Yes sure, it's security-team @ionos .com - Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

@AA_MediaStudios Sorry to hear that, please DM us your Customer ID and the Domain associated with it. Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

@jardinec Hi, sorry we had a few issues. Was just getting to message your earlier tweet. ^na

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@ionos_help_uk

IONOS UK Support

2 years

@_Matty723 Hi, the website is working. It's an issue on permalinks caused by incompatible rewrite rules due to clash of plugins. This can be fixed by recreating the .htaccess or resetting the permalinks from WP dashboard. Resetting permalinks will regenerate a new .htaccess file. Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

@PeterDKirwan Sure, we would need to move your Domain to a new package. Please DM us your Customer ID, we can take a look. Thanks ^na

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@ionos_help_uk

IONOS UK Support

4 years

@FNTrailRunning Hi, we are having some issues, apologies. Please keep up-to-date on the issue on our status page here: - Thanks ^na

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@ionos_help_uk

IONOS UK Support

9 years

@HenFredandFelic Hi please DM your Customer ID and domain name. We'll help you with this. Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

@mounsey :-) Ha! Thanks for letting us know. ^na

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@ionos_help_uk

IONOS UK Support

9 years

@drnickyoung We'd be happy to help with anything you need :)

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@ionos_help_uk

IONOS UK Support

7 years

@ddphotograph No problem, thanks for letting us know :-) ^na

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@ionos_help_uk

IONOS UK Support

8 years

@WilliamsonMedia Hello, hello from the other side! If you have any doubts, please respond to our DM. Thanks! ^mo

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@ionos_help_uk

IONOS UK Support

5 years

@stevenjdaviesuk Hi Steven, is there anything we can assist with on our end? ^na

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@ionos_help_uk

IONOS UK Support

10 years

@Honeybee_Photo That's wonderful! Your site looks great. We're happy to have you as a customer :)

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@ionos_help_uk

IONOS UK Support

8 months

@TheDeviantDev Hi, We did, apologies. It's all up now. Thanks ^na

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@ionos_help_uk

IONOS UK Support

3 years

@acertaintasty Thank you, looking at it now - Thanks ^na

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@ionos_help_uk

IONOS UK Support

9 years

@WilliamsonMedia Hi, Please check your DM ;-) ^na

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@ionos_help_uk

IONOS UK Support

10 years

@PeakGraphicz Great! Please let us know if you need anything else :)

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@ionos_help_uk

IONOS UK Support

10 years

@FindBenNeedham We would need to move the domain into an active package so it can be reactivated for you.

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@ionos_help_uk

IONOS UK Support

10 years

@TheMUnitedGirl You're welcome! Please check our Status Page for updates: http://t.co/UL4uZwKp5a. ^BR

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@ionos_help_uk

IONOS UK Support

5 years

@JewelAvenue Hi, this is possible, there is an online scheduling widget which allows you to take bookings. However, this is 3rd party widget and our agents may not be able to assist on this plugin if there are any issues. We can certainly take a look to see what the issue is. ^na

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@ionos_help_uk

IONOS UK Support

9 years

@hindlesgardener Your site looks great! Thanks so much for sharing it with us :)

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@ionos_help_uk

IONOS UK Support

7 years

@Paul_TBSUK Hi Paul, we have sent you a DM with the information - Thanks ^na

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@ionos_help_uk

IONOS UK Support

8 years

@PixelKingpin Thank you! ^na

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@ionos_help_uk

IONOS UK Support

9 years

@HopeHousePress Hi, no reported issues at this time! Please DM your Customer ID and I'll escalate a case for you. ^BR

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@ionos_help_uk

IONOS UK Support

6 years

@neilrobinson_88 We have already advised, it was deactivated after the Domain was already renewed. We did send 2 Reminders, 30 and 7 days prior to the Renewal Date. ^na

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@ionos_help_uk

IONOS UK Support

9 years

@Firefly_Theatre Glad it's all sorted! Have a happy new year :-) ^na

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@ionos_help_uk

IONOS UK Support

9 years

@Planet_Gundog I have just DM'd you back!

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@ionos_help_uk

IONOS UK Support

7 years

@EwaJustynaK Thank you for your kind words. We are working to get this resolved. ^ch

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@ionos_help_uk

IONOS UK Support

8 years

@stuartbruce Thank You, we have it and are looking into it. Thanks ^na

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@ionos_help_uk

IONOS UK Support

7 years

@mounsey Hi, apologies for the inconvenience. We are aware about the issues and are currently working on having it all restored - Thanks ^na

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@ionos_help_uk

IONOS UK Support

9 years

@TalentedLadies No problem at all :)

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@ionos_help_uk

IONOS UK Support

10 years

@thehansenco No problem! :) ^HA

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@ionos_help_uk

IONOS UK Support

7 years

@bajanprincess25 Hello Monique, can you send us your ID via DM so we can check your case? Thanks ^mo

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@ionos_help_uk

IONOS UK Support

7 years

@MichaelSnasdell Hi Michael, thanks - Looking into it now. ^na

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@ionos_help_uk

IONOS UK Support

10 years

@FindBenNeedham It may take a few days for the balance to clear before the domain can become active. I will check with my Process team. ^BR

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@ionos_help_uk

IONOS UK Support

9 years

@dmnwgloucester Your website looks amazing! Best of luck with everything :)

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@ionos_help_uk

IONOS UK Support

9 years

@BKDirectory We're happy to welcome you as a customer!

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@ionos_help_uk

IONOS UK Support

1 year

@philippe_wilson Hi, they will respond as it's in a queue based system. Thanks ^na

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@ionos_help_uk

IONOS UK Support

9 years

@HolidayHotelBud Great, thanks :)

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@ionos_help_uk

IONOS UK Support

5 years

@Wrexhammama Hi Maria, let's take a look - Please can you DM us your account number using the link below - Thanks ^na

Send us a private message

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@ionos_help_uk

IONOS UK Support

8 years

@59club1 Hi, the Instructions to do this are here: - Let us know if you need any more assistance via DM. ^na

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@ionos_help_uk

IONOS UK Support

7 years

@iCodeFoundation Thanks, we have your DM -- Looking into it ^na

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@ionos_help_uk

IONOS UK Support

8 years

@blotie75 Hi, Thanks Heidi :-) I'll message her now. Thank you again. ^na

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@ionos_help_uk

IONOS UK Support

9 years

In-depth look: DDoS protection by #1and1 http://t.co/6vwD8RlSqA #IT #hosting #security http://t.co/2PXjTguW4F

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@ionos_help_uk

IONOS UK Support

10 years

@GeoSyncDesign Hi again! The issue we're experiencing is on our status page: http://t.co/NEZQ4AZ5XK ^HA

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@ionos_help_uk

IONOS UK Support

6 years

@RichardGledhill Hi Richard you can set up as many forwards as you want to, it is unlimited :) ^al

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@ionos_help_uk

IONOS UK Support

6 years

@AmeenaRojee Hi, we will be in touch soon, it will be either by phone or email - The one we have on file. ^na

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@ionos_help_uk

IONOS UK Support

3 years

@Jessien23 Hi Jesse, please DM us your account number and the issue in detail, using the link below - Thanks ^na

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@ionos_help_uk

IONOS UK Support

11 months

@purenourish Hi Latoya, let's take a look for you. Please can you DM me your account number and the domain name via the link below - Thanks ^na

Send us a private message

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@ionos_help_uk

IONOS UK Support

7 years

@PFKPHOTO Can you please send a private message with your customer ID so we can assist you with this? ^ch

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@ionos_help_uk

IONOS UK Support

7 years

@IbroxEmporium Hi, let's take a look - Please can you DM us your Customer ID and the Website - Thanks ^na

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@ionos_help_uk

IONOS UK Support

7 years

@ash_kaprielov Thanks for the Tweet Ash. We're glad that your pleased :-) ^na

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@ionos_help_uk

IONOS UK Support

9 years

@PeterDKirwan I'd need to refer a case over to them and I'd need account information to do that :) ^Ev

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@ionos_help_uk

IONOS UK Support

10 years

@Efrain_Vidal If you'd like to DM your Customer ID, I can see what I can do for you. ^BR

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@ionos_help_uk

IONOS UK Support

4 years

@GrappleAppGame Hi, Thank you for letting us know. Please be advised, the link below will let you know if it's phishing (future emails), also there is a link to report - Thanks ^na

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@ionos_help_uk

IONOS UK Support

10 years

@RealistJavstah You're very welcome! We're happy to help with anything you need :)

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@ionos_help_uk

IONOS UK Support

4 years

@OliverDowding Hi Oliver, I have your DM now and have answered. ^na

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@ionos_help_uk

IONOS UK Support

3 years

@citizenjournos_ Thank you, we really appreciate it. Thanks ^na

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@ionos_help_uk

IONOS UK Support

7 years

@phil3000 Thank you, looking at it now. ^na

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