Cresta @cresta Twitter profile

Last Seen Profiles

@mamehakirai

@stephanlivera

@LeenheersT20160

@UCP

@ayaka111133

@AzzedineMahrez

@DebbieAmerican

@LuisDeplazes

@Heyth4tsme

@julian_quiones3

@ZiggyVerse

@LadyVol_Hoops

@vasilisassoul

@coachdonhigh

@ck7j0

@thegaffer

@Caimanspectacle

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@tsubaki__dayo

@BOOZEBULL

@AlkhutariM

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@livingdeadelle

@kutlu_hilal_

@TheJugadora

@Fwiz

@CampaignLiveUS

@BlnHhh76730

@Poultercast

@Mikimiki6113

Cresta

@cresta

2 years

THRILLED TO ANNOUNCE OUR Series C funding! $80M at a $1.6B valuation led by @Tiger_Global and joined by industry leaders @Genesys , @Five9 , @jpmorgan , @Zoom , and @CarMax ! And welcoming back @sequoia , @GreylockVC , @a16z , and @PorscheVentures . (1/2)

Tiger Global Backs Cresta’s Real-Time Intelligence as Company Value Quadruples

Cresta's Series C announcement shows tripled growth and 210% net revenue retention. Learn why industry leaders like Tiger Global are investing in Cresta.

cresta.com

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Cresta

@cresta

4 years

Through our new partnership with @Porsche Cars North America and Porsche Financial Services, we're revolutionizing the entire automotive customer journey through AI. @zaydenam and @SebastianThrun shared more with @WSJ 's @JaredCouncil .

Porsche Venture Arm Backs Cresta, AI Startup With A-List Co-Founder

Porsche Cars North America said it would deploy artificial intelligence software from startup Cresta Intelligence.

www.wsj.com

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Cresta

@cresta

4 years

Introducing Action-Directed GPT-2, a new language model that can be controlled by directing it to say what you want it to say. In sales environments, this approach has increased compliance, conversion, and order value. Read more in our blog! #GPT2 #AI

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Cresta

@cresta

3 years

Today’s a big day for Cresta — we’re announcing our #SeriesB , and @carl_eschenbach of @sequoia is joining our board! He and Co-founder @zaydenam joined @Forbes @aayushipratap to talk through what's next for us.

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Cresta

@cresta

3 years

Turn every customer interaction into an opportunity with Cresta! Learn more about our patent-pending Expertise Engine that provides real-time assistance for contact center agents and deep insights for managers.

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Cresta

@cresta

3 years

We would like to officially welcome Ping Wu as our Vice President of Engineering and Product! Ping was the co-founder of Google's Contact Center AI solution and has spent the last 13 years developing industry-leading Conversational AI products.

Cresta Welcomes Google Contact Center AI Co-Founder Ping Wu

Cresta welcomes Ping Wu, as Vice President of Engineering and Product, as the market reaches $26B in spending. Learn more about what he will bring to Cresta.

cresta.com

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Cresta

@cresta

3 years

Our company has once again been recognized for its innovation and category leadership! Today, we are honored to be named as one of Forbes' #AITop50 for the second year in a row! Check out the article:

AI 50 2021: America’s Most Promising Artificial Intelligence Companies

Covid-19 devastated some industries but accelerated AI use by companies across the country.

www.forbes.com

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Cresta

@cresta

5 years

“We’re one of the few technical teams where we’re just obsessed with the customer, to the point where it’s normal for people on our team to fly to the customer and live by a call center in an Airbnb for a week.” - @zaydenam

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Cresta

@cresta

4 years

To scale as an #AI software company, we strive to accelerate our speed to develop and iterate our ML models. In this blog post, @_navjotts_ shares how our classification pipeline has evolved and how we reduced our labeling cost and efforts by over 10x.

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Cresta

@cresta

2 years

NYTimes’ @SteveLohr looks at why labor productivity growth has been stagnant in US - despite promises of AI. Good news Steve finds, @Cresta delivers on this promise and customers like @CarMax are seeing increased efficiency and sales as a result

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Cresta

@cresta

4 years

We showcased our framework for controlling state-of-the-art language models to generate text that is action-directed to help sales agents optimize their sales performance. Talk by @noctijess and @misrasaurabh1 . Thanks @BayAreaNLP for letting us host this meetup!

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Cresta

@cresta

5 years

Reaching new heights for ergonomic coding. Where do you like to #code ? #startups #machinelearning #ai #cresta #coding #tech #sf #python #react #typescript #tensorflow

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Cresta

@cresta

2 years

THANK YOU, NASDAQ!! So honored to be featured today! Thank you Tiger Global Management, @sequoia , @GreylockVC , @a16z , @jpmorgan , @Genesys , @Five9 , @Zoom , and Porsche. The future of the contact center is so bright! #CX #CustomerExperience #AI #contactcenter #callcenter #AI

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Cresta

@cresta

5 years

Cresta ❤️ @InstabaseInc ! Thanks @anantpb for sharing your stories with us tonight. #machinelearning #ai #startups #tech #coding #python #tensorflow #react #typescript #sf #instabase #cresta #crestaAI

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Cresta

@cresta

1 year

Spotted: CMO Scott Kolman and Director of Product Joshua Levin at Enterprise Connect '23! Yesterday they represented Cresta at the @Five9 booth and caught up with @AragonResearch1 . Looking forward to a great rest of the event 🙌 #enterpriseconnect #enterpriseconnect2023

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Cresta

@cresta

3 years

It’s been just over a year since we launched from stealth, and we’ve just announced our #SeriesB . To mark the occasion, our founders @zaydenam , @timshi_ai , and @SebastianThrun have shared a letter with Team Cresta. #ExpertiseAI

A Letter From the Founders

Cresta’s founders are excited to announce our Series B round of funding which allows Cresta to continue to invest in our Expertise AI and optimize teams.

cresta.com

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Cresta

@cresta

4 years

Thank you @mleslie45 for sharing your wisdom and war stories today! #machinelearning #cresta #ai #markleslie #cresta #nlp

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Cresta

@cresta

5 years

Come say hi! 👋🌊 @brandonmp44 @crestaengineers @graphqlsummit #graphqlsummit #GraphQL #machinelearning #ai #startups #tech #coding #python #tensorflow #react #typescript #sf

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Cresta

@cresta

2 years

Cresta is excited to be recognized as one of the leading artificial intelligence startups by two highly respected organizations! 🎉 Thank you to @Forbes and @CBinsights for including us on the #AI50 and the #AI100 respectively. #ai #startups

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Cresta

@cresta

4 years

After spending a year working with the world's most innovative brands, it became clear, customer service teams need real-time Intelligence too! Today, our team is excited to announce Cresta for Customer Service! Check out our blog for more!

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Cresta

@cresta

4 months

We are thrilled to announce that Cresta has made @Forbes ' #AI50 list 🎊 This list recognizes the most promising artificial intelligence-centered businesses, and we're honored to be included for a third time.

Cresta named to the Forbes AI 50 List of Top Artificial Intelligence Companies of 2024

Learn why Cresta has been recognized for the 3rd time on the Forbes AI 50 list of top artificial intelligence companies

cresta.com

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Cresta

@cresta

4 years

☎️Wondering how contact centers are driving business continuity and preserving customer experience during COVID-19? Join Cresta and industry leaders from Cox, Intuit, Sleep Number, and TTEC to find out. #remoteworkforce #WFH #cx #contactcenter #crestaAI

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Cresta

@cresta

2 years

THRILLED THAT CRESTA IS ON THE @FORBES AI 50 LIST FOR THE THIRD STRAIGHT YEAR This honor signals how Cresta is leading the charge in using AI to unlock the power of customer service #ForbesAI50 #CX #AI #contactcenter #callcenter #AI

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Cresta

@cresta

4 years

Think about the last time you taught someone something difficult. Did you tell them what to do, or did you show them how it’s done? @timshi_ai explains the ethos behind Cresta's AI and how we teach contact center agents to perform like experts. #ai

Cresta: A System of Record for Expertise

Learn how Cresta captures expert behavior to dramatically increase revenue, improve conversion, and accelerate agent on-boarding.

cresta.com

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Cresta

@cresta

3 years

Join our co-founders @zaydenam and @timshi_ai for Cresta's Spring Release: The Sound of Expertise! Broadcasting on LinkedIn Live and other social channels on Tuesday, March 16th at 9:00 am PST. Register now:

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Cresta

@cresta

3 years

Cresta's Spring Product Launch: The Sound of Expertise

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Cresta

@cresta

5 months

Thank you to everyone who came out to our LLM Meetup in Palo Alto! We had a great time meeting everyone and discussing the latest advancements in large language models, including Cresta's new Ocean-1 model. #LLMs #GenAI

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Cresta

@cresta

4 years

Pair programming during Day 1 of #wfh #machinelearning #ai #cresta #nlp #pairprogramming

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Cresta

@cresta

2 years

HUGE thank you to @Nasdaq for featuring us for a second time! 🎉 We’re celebrating the launch of our summer release in style! Love seeing Cresta loud and proud in @TimesSquareNYC . #Cresta #AI #CX #CustomerExperience #ContactCenter #CallCenter

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Cresta

@cresta

3 years

🌻 Summer is in the air, which means that Cresta's 'Summer Release' is right around the corner!! Join our founders @zaydenam , @timshi_ai & guest @erikbryn to see how we're transforming customer care from a cost center to a strategic growth driver.

Cresta Summer '21 Release: Hello, how may I help you? | LinkedIn

Summer is in the air, and we are beyond excited to share our latest innovations in our upcoming product release, "Hello, how may I help you?" | Taking Customer Care from Cost Centers to Value...

www.linkedin.com

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Cresta

@cresta

4 years

Creator vs. Transformer Taras (the Creator) battles Peter's AI (the Transformer) in EdgeConnect! EdgeConnect is a game created by Taras that is better than Go (mostly more hexagonal). Peter trained his Deep RL AI from scratch using self-play, and it's already crushing itself.

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Cresta

@cresta

5 years

(Experts on) Day One™ at the new office! 🌊🏢 #startuplife #sf #FirstTweet

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Cresta

@cresta

1 year

Exciting news! @SaamMotamedi from @GreylockVC mentioned @Cresta during a @Bloomberg interview. It's an honor to be recognized as an AI-powered customer service leader. We're committed to innovation and pushing boundaries. Watch the full interview here:

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Cresta

@cresta

5 years

When @SebastianThrun surprises us at the new office then stays until midnight as we push our e2e model 🤖 🥳

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Cresta

@cresta

2 years

@cresta & @Five9 combining The Intelligent Cloud Contact Center with Real-Time Intelligence, turning real-time insights into real-time results. Learn more about it on our latest blog post:

Cresta and Five9: Teaming up to create the Intelligent Contact Center

Combining The Intelligent Cloud Contact Center with Real-Time Intelligence, turning real-time insights into real-time results.

cresta.com

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Cresta

@cresta

2 years

It’s a big day for @Cresta as we unveil our latest platform offerings with the launch of two new products, and exciting updates to Agent Assist and Director. Read more about our Summer 2022 Release here 👉 #Cresta #CX #CustomerExperience #AI

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Cresta

@cresta

3 years

"When you have wind at your back, don’t pay attention to being cheap, pay attention to growth" 🚀 Thanks @mleslie45 for sharing your wisdom with Cresta! Making this an annual tradition 😄 (left: 2020, right: 2021)

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Cresta

@cresta

5 years

We are excited to officially unveil Cresta - helping office workers become Experts on Day 1 @zaydenam @timshi_ai @saammotamedi @SebastianThrun @bhorowitz @cresta_AI

Founder of Google's Moonshot Factory and Udacity makes a big new bet

Cresta, a startup co-founded by founder of Google’s X moonshot factory and Udacity, raised $21 million to tackle A.I. and call centers.

fortune.com

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Cresta

@cresta

1 year

Yesterday at #CCWVegas : Cresta Director of Customer Value, Chris Reese, spoke with Julian Tiongson, Manager of Product Marketing at @Five9 about the Promise of #CX @CustContactWeek #PartnerPowered

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Cresta

@cresta

5 years

spotted: our own @brandonmp44 en route to the soma office! 🛴😀 #machinelearning #startups #cresta #crestaai #scooters #tech #sf #python #tensorflow #react #typescript

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Cresta

@cresta

7 months

Don't miss out on a #productivity boost — maximize your efficiency with custom summarization! Dive into this article to discover how this game-changing technology can save you hours of after-call work ➡️ #contactcenter #agentsupport #automation

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Cresta

@cresta

4 years

"Instead, I think some of the biggest advances come from combining what a human and machine can do to achieve things that neither could do apart." Our CEO @zaydenam explains our #AI approach to @uniteai :

Zayd Enam, Co-founder and CEO of Cresta

Zayd Enam is the Co-founder and CEO of Cresta, a company founded with the goal of using AI to transform how users learn high-value skills. Cresta brings together industry-leading AI experts,...

www.unite.ai

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Cresta

@cresta

3 years

What does it take to build real-time AI that operates at the speed of conversation? Our engineers spill their secrets on the new Cresta Engineering Blog. Visit us and follow along at #ai #ArtificialIntelligence #Cresta

Cresta Engineering

The home for Cresta Engineering. Cresta is at the unique intersection of cutting-edge AI and transforming human productivity.

engineering.cresta.com

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Cresta

@cresta

10 months

Questions about #generativeAI have been circling the minds of revenue-generating contact center leaders. Forrester Principal Analyst Seth Marrs and Cresta CMO Scott Kolman provide answers and insights for the #contactcenter in our newest article 👇

The Impact of Generative AI on Revenue-Generating Contact Centers

For sales-focused organizations, generative AI represents an exciting opportunity — if properly leveraged.

cresta.com

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Cresta

@cresta

2 years

Our team of proud billboard parents at the @TimesSquareNYC ! Thanks @Nasdaq for putting huge smiles on our faces. #Cresta #ContactCenterAI #AI #NasdaqBillboard

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Cresta

@cresta

1 year

At #CCWVegas , Cresta's Director of Customer Value, Chris Reese, joined Julian Tiongson, Manager of Product Marketing at @Five9 , to discuss how Cresta and Five9 work to deliver exceptional #cx . Check out the full video here:

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Cresta

@cresta

3 months

We're excited to share our recent collaboration with @Accenture at their AI Lab in San Francisco for Cowork Wednesday! Our CEO @ping_wu and Co-Founder and CTO, @timshi_ai presented how our enterprise-grade generative AI platform is transforming the contact center industry. (1/3)

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Cresta

@cresta

2 years

IT’S HERE!! Just received the physical CX 2022 Award for “Most Innovative Product” from @cxtodaynews . Looks great in the office! Learn how Cresta is delivering Real-Time Intelligence for contact centers: #CX #contactcenter #callcenter #enterpriseconnect

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Cresta

@cresta

4 months

We are ecstatic to introduce Russell Banzon as Cresta’s new Chief Marketing Officer. With 10+ years of AI and go-to-market experience, we know Russell will do great things for our company and industry. 🌟 🔗 Press release:

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Cresta

@cresta

3 years

We don't believe in a black-box approach to #AI . That's why we recently launched "Suggestions Director!" Provide direct feedback to our AI models, improving overall quality and transparency. Learn more in our blog by @misrasaurabh1 and @plusepsilon :

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Cresta

@cresta

5 years

#tbt to co-founder @zaydenam 's insights on Why Machine Learning is Hard #machinelearning #ai #startups #tech #coding #python #tensorflow #react #typescript #sf

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Cresta

@cresta

5 months

Cresta CEO Ping Wu at @deepfestai , the premier event for global AI leaders 📸 The inaugural event unveiled government AI initiatives & cutting-edge innovations. Wu spoke with leaders from @hippocraticai & @SiliconVlyBank in a panel on “The New Era of Generative AI” #DeepFest24

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Cresta

@cresta

5 years

@crestaengineers at @graphqlsummit ! Catch @brandonmp44 speaking on "How to talk to your boss about GraphQL" 🖥 #graphqlsummit #GraphQL #machinelearning #ai #startups #tech #coding #python #tensorflow #react #typescript #sf #crestaAI #cresta

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Cresta

@cresta

5 years

Thank you @lucasmtny @TechCrunch for sharing our story! Excited for the work ahead 💪

TechCrunch

@TechCrunch

5 years

AI startup Cresta launches from stealth with millions from Greylock and a16z by @lucasmtny

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Cresta

@cresta

1 year

We are excited to announce that Cresta has won a 2023 CUSTOMER Product of the Year Award from @tmcnet for the Cresta AI Productivity Suite! 🙌 Get the details here:

Cresta Receives 2023 CUSTOMER Magazine Product of the Year Award

Discover why Cresta received the 2023 CUSTOMER Magazine Product of the Year Award. Explore our award-winning dedication to innovation.

cresta.com

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Cresta

@cresta

2 months

How are advancements in AI and machine learning transforming B2B marketing capabilities? Find out in this exclusive interview between @MarTechSeries and Cresta CMO Russell Banzon ( @russellbanzon )! ⭐️🔗 - #AI #machinelearning #martech #B2Bmarketing

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Cresta

@cresta

4 years

What do the printing press, your seat location in a contact center, and AI have in common? @zaydenam sat down with Cox Communications's Kathleen Preston at @cognition_x 2020 to discuss how AI can help workforces build and share expertise. Enjoy!

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Cresta

@cresta

4 years

Our CEO @zaydenam is taking your questions on a @Quora Session on everything from #AI to startups. Ask your question here and stay tuned for his answers on Thursday at noon PT!

Quora Session with Zayd Enam

quorasessionwithzaydenam.quora.com

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Cresta

@cresta

2 years

Cresta is bringing the 🔥 to CCW Las Vegas next week! Don’t miss the opportunity to hear from one of our amazing customers live! June 22nd, 11:00 am PT: @CoxComm June 22nd, 12:00 pm PT: @HiltonGrandVac June 23rd, 10:00 am PT: @Go_Aptive

CCW Las Vegas: Schedule a Meeting | Cresta

pro.cresta.com

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Cresta

@cresta

1 year

Introducing Ocean-1: The World's First Contact Center Foundation Model This LLM is another milestone in advancing AI for customer facing conversations & culminates our experience in deploying generative AI systems for enterprises. Get the details:

Introducing Ocean-1: First Contact Center Foundation Model

Introducing Ocean-1: Revolutionizing contact centers with the world's first foundation model. Explore its potential in our blog post.

cresta.com

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Cresta

@cresta

1 year

Cresta's contact center generative AI software uses real-time intelligence to drive business value. The results speak for themselves! ⭐️ 20% higher CSAT ⭐️ 10% lower AHT ⭐️ 5 hrs saved on average ⭐️ 20% lower ramp time and more. See all the benefits here:

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Cresta

@cresta

3 years

SO PROUD!! Cresta has been named to the #IA40 list of the top private companies innovating & building Intelligent Applications, sponsored by @MadronaVentures & @GoldmanSachs . Congrats to all the winners & most of all, to our customers!

Cresta Named One of the Top 40 Intelligent Applications for 2021

Cresta was listed among the Top 40 Intelligent Applications for 2021 by the top venture capital firms. Learn how our AI solutions increase productivity.

cresta.com

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Cresta

@cresta

1 year

Say goodbye to the challenges of personalized agent coaching in contact centers! Introducing Cresta Opera - the no-code AI command center that automates coaching and post-call operations. #AI #contactcenters #coaching

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Cresta

@cresta

3 years

Saying hello to our new office neighbors, the Golden Gate Bridge & the Pacific 👋 📸: drone credit @arnavgudibande

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Cresta

@cresta

5 years

TGIF 🏆 traditions congrats Peter and @misrasaurabh1 for smashing the demo! #machinelearning #ai #tensorflow #python #cresta #startups #sf #tech #code

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Cresta

@cresta

5 years

Oh no! @timshi_ai ‘s favorite coding spot has been commandeered by @misrasaurabh1 😱 How will Tim respond?! #ai #machinelearning #startups #tech #cresta #sf #code #tensorflow #python #react #typescript

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Cresta

@cresta

3 years

Client data is more precious than ever, especially when it can uncover key insights and turn them into actions. We're proud to announce we've achieved both SOC Type II and PCI-DSS #security compliance. Read more about what that means here:

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Cresta

@cresta

4 years

We're pleased to announce that we're a launch partner for @awscloud 's Contact Center Intelligence solutions! Now more organizations than ever can help agents become experts on day one:

Cresta to Bring Real-Time Intelligence to Contact Centers with AWS Contact Center Intelligence...

/PRNewswire/ -- Cresta, the real-time intelligence platform for customer conversations, today announced its participation as a launch partner for the global...

www.prnewswire.com

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Cresta

@cresta

5 years

Happy Monday from snp’s preferred coding spot #machinelearning #ai #startups #tech #coding #python #tensorflow #react #typescript #sf

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Cresta

@cresta

2 years

We're honored to be included on this prestigious list of Customer Centricity Award finalists by @ARCETglobal ! Cresta is making it easier than ever for businesses to deliver exceptional customer experiences using AI. #cx #ai

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Cresta

@cresta

2 years

Eliminate repetitive tasks with polished, #AI -generated responses that are based on the most common replies from your top agents. Quickly auto-complete sentences, saving agents hours per week. Meet #Cresta 's "Smart Compose and Suggestions for Chat" feature:

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Cresta

@cresta

1 year

Cresta helps #contactcenters discover, track, and reinforce winning sales behaviors, continuously and in real-time. Our #generativeAI software consists of several solutions, all built to simplify and improve every aspect of your operation. Learn more:

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Cresta

@cresta

8 months

What's the buzz on Cresta Agent Assist? Here's what our customers are saying! 📽️ Start with Cresta today:

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Cresta

@cresta

4 years

Our CEO, @zaydenam , is live with @JamesMaguire on @Datamation "Much of our work is unique. For example, we can't fully automate a journalist's line of questioning. But AI can serve as a coach, learning from the best and sharing expertise to augment human work" - Zayd

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Cresta

@cresta

1 year

Cresta's leaders are pioneering how contact centers can leverage generative AI to drive efficiency, satisfaction, and revenue through automation! #leadership #generativeai #contactcenters

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Cresta

@cresta

7 months

We are thrilled to receive the 2023 Future of Work Agent Experience Award for our Integrated Suite of Intelligent Products 🎉 Thank you @tmcnet for this honor! View our press release to learn more 👇

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Cresta

@cresta

2 years

We're excited to announce that we are furthering our commitment to security and privacy through our support for HIPAA compliance! HIPAA is a natural next step in our journey for clients who operate in or with the healthcare industry. #Privacy #Security

Cresta’s Commitment to HIPAA

Cresta furthers its commitment to security and privacy through the support for HIPAA compliance.

cresta.com

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Cresta

@cresta

8 months

In June we launched Ocean-1, a foundation model for the contact center. Today, we're proud to share that Ocean-1 has beat GPT-4 in retrieval-augmented generation. Learn about what these enhancements mean and how contact centers will benefit:

How Ocean-1 enhancements beat GPT-4 in powering Knowledge Assist

Today, we share an update to Ocean-1: A small 7B Ocean model beats GPT-4 in retrieval-augmented generation (RAG) while being 100x more cost-effective.

cresta.com

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Cresta

@cresta

2 years

SO PROUD!! Cresta named a winner of @cxtodaynews CX Awards 2022 for Most Innovative Product! Learn more about how Cresta is revolutionizing contact centers here: #CX #CustomerExperience #AI #contactcenter

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Cresta

@cresta

4 months

Cresta CMO Scott Kolman @srkolman shares insights from his decades-long career in marketing, including what it's like working at established brands versus startups like Cresta. Explore his article in @Forbes to learn more ➡️

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Cresta

@cresta

1 year

Cresta surveyed 2,000 U.S. adults to better understand how Americans feel about engaging with #virtualagents . Read the full report to learn how customers are reacting to the rise in virtual communication, and what role #AI plays in it all:

How do Americans Feel About Engaging Virtually?

Cresta conducted a survey of 2,000 U.S. adults in November 2022 to better understand how Americans feel about engaging with virtual agents, and how these opinions may differ by geography and demogr...

cresta.com

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Cresta

@cresta

3 years

🚗 Our CEO @zaydenam discusses how the pandemic is forcing the automotive industry to adopt a digital-first approach to sales & customer care in his latest @Forbes article. 🏁 Check it out below! #ExpertiseAI

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Cresta

@cresta

3 years

We’re thrilled to have @streetsenz join Cresta as our Chief Marketing Officer!! Michael brings a wealth of experience, creativity, and passion to our leadership team and we couldn’t be more excited for him to join. Welcome, Michael! #AI #Leadership

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Cresta

@cresta

4 years

How do you predictably forecast contact center sales in unpredictable times? Join us as and @Intuit 's Chris Irwin as we cover the tools and tactics teams are using to drive predictable sales and maximize their 2020 forecasts. Sign up #contactcenter #ai

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Cresta

@cresta

6 months

Is Throwback Thursday still a thing?? In honor of Day 3 at #CCWAustin , we're throwing it 🔙 to CCW 2023 when we spoke with @Five9 about Cresta's CW promise. Watch the full interview right here:

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Cresta

@cresta

3 years

Two titans of industry, Carl Eschenbach of Sequoia & Ben Horowitz of Andreessen Horowitz, explain how Cresta is shaping the future of customer conversations. Check it out here:

Cresta: Supercharging Agents in Real Time

By Carl Eschenbach and Kais Khimji on behalf of Team Sequoia & Ben Horowitz on behalf of Andreessen Horowitz

medium.com

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Cresta

@cresta

4 years

"AI is going to become the book that writes itself." Our own @zaydenam shares his thoughts on where the field is going with @JamesKotecki on @Infiniaml 's #MachineMeetsWorld :

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Cresta

@cresta

4 months

Cresta is lucky to partner with top contact center technologies to bring real-time intelligence into any work environment. Find out if our generative AI software can integrate with your contact center technology by exploring our partner network:

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Cresta

@cresta

2 years

🏆 We are very proud to be one of the unicorns nominated by @Tracxn in the 'Customer Service Software Startups 2022' category. This A-list of nominees includes the most promising startups leading the industry across the globe. See the full list:

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Cresta

@cresta

1 year

Generative AI: how is it helping companies improve customer interactions? And are customers actually enjoying their experiences more because of it? Find out in next week’s webinar with Cresta and @Metrigy - save your seat today! #generativeai #cx

The real story on generative AI for customer engagement

Is generative AI ready for primetime? How can it help sales and service teams? Check out this webinar on AI for customer engagement to learn more.

cresta.com

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Cresta

@cresta

2 years

@Tiger_Global @Genesys @Five9 @jpmorgan @Zoom @CarMax @sequoia @GreylockVC @a16z @PorscheVentures Cresta also announces Real-Time Intelligence for contact centers! Thank you to our customers, the Cresta team, and our investors for making this possible. We’re just getting started! 2/2

Series C: The Contact Center is the Front Door of Your Business

Cresta announces its Series C funding of $80M at a $1.6B valuation. Cresta also discusses why the contact center is now the front door of your business, critical for customer experience.

cresta.com

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Cresta

@cresta

2 years

SO THRILLED CRESTA IS ON THE @CBinsights #AI100 AGAIN! This demonstrates how Cresta is using AI to unlock the value of customer conversations for the #contactcenter #callcenter

Cresta Named to CB Insights 100 List of Innovative AI Startups

CB Insights named Cresta to its annual AI 100 ranking, showcasing the 100 most promising private artificial intelligence companies in the world.

cresta.com

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Cresta

@cresta

2 years

Our very own @zaydenam is speaking at @MadronaVentures ' first-ever Intelligent Applications Summit on Nov. 2. The Summit will explore topics such as emerging trends that matter in #ML & #AI & why we believe Intelligent Apps are the future. 👉

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Cresta

@cresta

1 year

At Cresta, we’ve made it easy to seamlessly integrate our #generativeAI with contact center technologies, bringing real-time intelligence into any environment. Here are some of the names we’re proud to partner with: @Five9 @Genesys @awscloud @twilio @salesforce @LivePerson

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Cresta

@cresta

4 months

The 2024 Enterprise Coaching Globe report by @AragonResearch1 explores the evolving function of coaching and evaluates 15 providers in the enterprise coaching market, including Cresta 👀 Check out the report: #enterprisecoaching #generativeai

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Cresta

@cresta

1 year

How can contact center leaders ensure that the people tasked with keeping customers happy are happy themselves? Swipe through to see! For all the details, visit: #employeesatisfaction #contactcenter

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Cresta

@cresta

4 months

We are pleased to announce that Cresta has joined forces with @Acqueon , a leading real-time revenue execution platform, to create an entirely new solution — Acqueon Guidance powered by Cresta. Read the press release for all of the exciting details!

Acqueon and Cresta Launch AI-Powered Revenue Generation and Recovery Solution

Leaders in Real-Time Revenue Execution & Conversational Intelligence launch solution to help enterprise customers generate more revenue

cresta.com

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Cresta

@cresta

1 year

#Five9CXSummit starts today! Stop by Booth S9 in the CX Hub to learn how Cresta and @Five9 work together to transform the Intelligent Cloud Contact Center! #partnerpowered

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Cresta

@cresta

1 year

Today @forrester published their Forrester Wave on Conversational Intelligence for Customer Service — In it, Cresta is recognized as a strong performer and receives some of the highest scores in the Current Offerings category! ⭐️ See the details:

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Cresta

@cresta

1 year

The evolution of AI has directly impacted contact centers. With AI evolving so rapidly, more transformations are coming soon. Read our blog on 7 key predictions for how generative AI will shape the contact center world in the next 5 years. #generativeai

Seven Predictions for Generative AI in the Contact Center

AI has crossed the inflection point for working with human language. We believe that the future contact center will be fundamentally built around AI.

cresta.com

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