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ComReg

@comreg

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ComReg is the statutory body responsible for the regulation of the electronic communications & postal sectors.

Joined September 2009
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@comreg
ComReg
1 day
Unsure about a call or text charge on your phone bill? It may be for a Premium Rate Service. For advice and information see 👉
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@comreg
ComReg
7 days
PrepayPower paid ComReg a penalty of €9,300 and refunded customers over €270,000 following an investigation which found non-compliance with a number of regulatory requirements of their broadband services. Read more here 👉
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@comreg
ComReg
16 days
Blueface Ltd has recently announced it’s ceasing to provide business telephone services as of 22 October 2024. Customers are advised to switch telephone provider now. For more information visit 👉
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@comreg
ComReg
16 days
IFA Telecom paid ComReg a penalty of €7,500 and has undertaken to come into compliance with the relevant regulatory obligations following an investigation. Read more here 👉
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@comreg
ComReg
22 days
Are you switching your #phone or #broadband service? If any issues in this process lead to you losing service, this must not exceed one working day. For more information visit 👉
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@comreg
ComReg
28 days
The Consumer Care Report for Q2 2024 has been published, which shows a 3% increase in issues reported to ComReg compared to the previous quarter. 👉Read more here:
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@comreg
ComReg
1 month
Did you know you are entitled to a contract summary document before you sign up to a contract for phone or broadband services? 👉 Read more here
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@comreg
ComReg
1 month
Did you know you are entitled to Best Tariff Advice when coming to the end of your minimum contract term for phone or broadband services? Read more information here 👉
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@comreg
ComReg
1 month
Discover how you can use your phone in Europe just like you do at home and learn about the different roaming costs outside the EU. Check out our tips for using your mobile phone while traveling abroad this summer 👉
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@comreg
ComReg
2 months
Read our wrap-up of consumer news articles that featured from April to June (Q2) 2024. 👉
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@comreg
ComReg
3 months
Do you know what broadband is available to your home? ComReg has published a free tool to help - Broadband Checker on . Simply enter your Eircode and you can find out what broadband is available in your area. Read more here:
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@comreg
ComReg
3 months
Did you know that your mobile coverage at home can be impacted by things like insulation, thick walls, and double-glazed windows? We have advice and information to help you get the most out of your mobile service:
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@comreg
ComReg
3 months
ComReg has published the Electronic Communications Sector Quarterly Report for Q1 2024. Read more here 👉
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@comreg
ComReg
3 months
Vodafone is retiring its 3G mobile network. It will switch off 3G services in Cork, Galway and Dublin from June 2024. Read more here:
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@comreg
ComReg
3 months
ComReg has published an Irish Text Relay Service Take-up and Usage statistics report for the period July to December 2023. Read more here:
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@comreg
ComReg
4 months
Are you switching mobile service provider? Did you know that if any issues in this process lead to you losing service, this must not exceed one working day. For more information visit:
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@comreg
ComReg
4 months
We are at The 50 Plus Show this Tuesday 21 and Wednesday 22 May in the Salthill Hotel, Galway. Visit us at stand 44 for advice and information @SeniorTimesMag
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@comreg
ComReg
4 months
The #ConsumerCareReport for Q1 2024 has been published, which shows a 7% increase in issues reported to ComReg compared to the previous quarter.
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@comreg
ComReg
4 months
Are you unsure if you can get a paper bill free-of-charge? See our advice and information here
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@comreg
ComReg
5 months
If you have a complaint about your mobile, home phone or broadband service, your service provider is required to have a Code of Practice for handling your complaint. Visit our website for advice and information on making a complaint:
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