Austin Energy @austinenergy Twitter profile

Last Seen Profiles

@AnthonyUly

@berkayprofil

@DcentralCon

@mundomontesdoca

@coesaludrm

@pythianism

@iimariannax

@JaysLogic_

@CPDK9640

@MiladyCult

@bandmanredd

@barmercadoatl

@themossmommy

@AnilDubeyRLD

@cano__can

@Gonad_Monad

@JirkaSafra

@KaganTrinity

@0xPenryn

@nusha22_

@F__bora

@ctlithium

@tylerlashley2

@salbutworse

@PanaSurelys

@cidicedior

@AlahlyLySc

@paavola_lauri

@kuuromwi

@heavencxms

@MC481ya

@imphy7

@yyyyyyyhjsyyyyy

@7bp__

@MisterLowRisk

Austin Energy

@austinenergy

3 years

While we know these outages have been a hardship for customers, please know that our crews are working 24/7 in the elements to restore 💡. Crews are reporting incidents of harassment, threats, things thrown at them. They're here to help you + make the situation better.

169

151

834

Austin Energy

@austinenergy

3 years

🧡💛🧡💛🧡

El Arroyo

@ElArroyo_ATX

3 years

Sending much love and gratitude to those who are working around the clock to get us all back with power and water 🤘 Our team is working to open the restaurant as soon as possible - stay tuned!

95

751

4K

19

60

576

Austin Energy

@austinenergy

2 years

We've been keeping an eye on the weather all night. We're currently working on 5 outages. We know it's only going to get colder & more dangerous for people who have to be out. As our crews work, please slow down or move over to give them the space they need to safely work.

27

82

504

Austin Energy

@austinenergy

3 years

⚠️Rotating outages are starting! ⚠️ ERCOT has declared an Energy Emergency Alert (EEA) Level 3. Austin Energy, along with utilities across the state, have been instructed to begin rotating outages because there is not enough power available to keep up with consumer demand.

162

448

440

Austin Energy

@austinenergy

3 years

🔊CUSTOMER BILLING UPDATE: Reports regarding potential bill spikes for non-Austin Energy customers are circulating and we want to make sure our customers have the most accurate information. Our rates are fixed and must be authorized by Austin City Council. (1/4)

26

175

444

Austin Energy

@austinenergy

3 years

WATCH: Crews climbing a tree to cut off the limbs sitting on top of power lines. This is why the restoration process can take a long time. 📍This is off Spanish Oak Trail in the Mount Bonnell area. The terrain makes it difficult to make repairs!

56

80

426

Austin Energy

@austinenergy

2 years

Buzz off, 🦟! Anderson HS student Aseel Rawashdeh discovered a cheap way to kill mosquito larvae & won Best of Texas in Physical Sciences, the top award at the Texas Science & Engineering Fair. Her research netted Aseel an $80,000 prize, which she'll use for college. WTG, Aseel!

12

78

422

Austin Energy

@austinenergy

1 year

(5 a.m.): Extreme weather is leading to power outages in our service area. Our main concern: ice! We are prepared & have dispatched crews to restore power. Icy conditions may slow this work. Thanks for your patience as our crews work as quickly and safely as possible.

124

102

413

Austin Energy

@austinenergy

3 years

EMERGENCY OUTAGE UPDATE at 7 p.m.: As the situation allows, we're working to restore customers who have been impacted by the statewide outages the longest. (1/3)

287

158

407

Austin Energy

@austinenergy

3 years

❗NEW OVERNIGHT❗: We've been able to bring more people back online as additional generation becomes available across the statewide grid. As of Thursday, 7 a.m.: ~81,000 customers are without power from the peak of ~220,000 earlier this week. (1/5)

229

99

375

Austin Energy

@austinenergy

1 year

(7:45 a.m.) We worked throughout the night to restore power to an additional 31,585 customers, for a total of 172,339 customers restored since the beginning of the ice storm. (1/2)

244

37

347

Austin Energy

@austinenergy

3 years

⚡Unfortunately, ERCOT is ordering us to shed more load tonight as demand on the grid increases, and those restored customers may again lose power. We are frustrated but we are working to meet our obligations to maintain the state's electrical grid. (2/3)

157

187

313

Austin Energy

@austinenergy

3 years

❄️COLD LOAD PICKUP❄️ We need your help with this! If you've been without power and it comes back on, please DO NOT turn everything back on. When the circuit is restored + power is returned to your 🏘️, if the demand for energy is high on that circuit, it can cause it to trip.1/2

64

179

307

Austin Energy

@austinenergy

3 years

EMERGENCY OUTAGE UPDATE at 1:15 p.m.: 🔊ERCOT has given Austin Energy permission to restore some customers! What you need to know: ⚡We've been able to restore 16 circuits across our service area. ⚡We are prioritizing customers who have been without power the longest. (1/4)

410

179

310

Austin Energy

@austinenergy

3 years

ROTATING OUTAGE UPDATE at 7:15 a.m.: Austin Energy has shed load on all available circuits that do not include critical load. This has impacted our ability to rotate outages among customers. Electric load must be reduced in order to fully restore service across the ERCOT grid.1/5

439

160

271

Austin Energy

@austinenergy

3 years

RESTORATION WORK: ⚡The work is slow due to the weather and load on the line. Just as we close a breaker, it trips. Think of your house, when a breaker trips and then you plug the power washer back in and it trips again. Same idea. 🌡️Still conserve when power comes back on

107

47

263

Austin Energy

@austinenergy

1 year

(10 p.m.) Utilities often help each other out in times of need. Thank you @CenterPoint Energy for providing staff from Houston to assist Austin Energy crews! The 70 members of their lineworkers, field operations, and incident management team arrived earlier today🛠️⚡

47

15

254

Austin Energy

@austinenergy

3 years

Our crews have been working 24/7 and in these elements. Some of our crews are reporting incidents of harassment, threatening them and even throwing things at them. I know people are extremely frustrated. But please, I bet of you, do not approach AE crews.

13

62

243

Austin Energy

@austinenergy

2 years

With extreme hot weather and record power demand across Texas, @ercot is asking Texans to voluntarily conserve Monday during peak times. Here’s what you can do:

82

132

238

Austin Energy

@austinenergy

2 years

Update (6 a.m.): It’s been a relatively quiet night for our lineworkers. We currently have two outages affecting about 370 customers. With peak energy demand expected later this morning, these are photos of our staff keeping a close eye on the electric grid.

12

17

234

Austin Energy

@austinenergy

3 years

ROTATING OUTAGE UPDATE at 5:40 a.m.: Due to the severity of weather + condition of the electric grid, rotating outages in our area are lasting longer than the expected duration. To serve critical loads + protect the overall reliability of the grid, customers experiencing (1/4)

208

172

220

Austin Energy

@austinenergy

3 years

EMERGENCY OUTAGE UPDATE at 7:30 a.m.: Due to the ice storm, we are now in two emergency events. 1. We still haves outages to help maintain ERCOT's electric grid. 2. The ice storm is now causing more outages throughout our service area. (1/4)

209

256

216

Austin Energy

@austinenergy

3 years

EMERGENCY OUTAGE UPDATE at 12:30 p.m.: While @ERCOT_ISO says conditions are improving, we want customers to know this a dynamic situation + conditions are changing throughout the day. ⚡Customers should be prepared to not have power through Tuesday night and possibly longer. 1/4

361

209

212

Austin Energy

@austinenergy

3 years

⚠️ROTATING OUTAGES⚠️ What you need to know: ⚡They're directed by @ERCOT_ISO ⚡Necessary to maintain the reliability of the system ⚡Typically last between 10-40 minutes before moving to another circuit but can be longer depending on the event MORE:

125

163

209

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE: Our crews are braving the ⛈ and working as quickly and safely as possible to restore power to about 30K throughout our service area. Our line workers are heroes and that’s never more obvious than during a storm. We thank you for your patience.

38

31

193

Austin Energy

@austinenergy

3 years

Biggest takeaway from @AustinEnergyGM : ERCOT says this situation is likely to continue through the night & possibly into Tuesday afternoon. It depends on what we do as consumers to manage our energy use. The more we can conserve, the more we can help our neighbors.

346

157

184

Austin Energy

@austinenergy

3 years

RESTORATION UPDATE at 7:15 p.m. We are slowly thawing out, but we still have to get through two more nights of below-freezing temps! ⚡~40K without power. Crews will continue to work through the night to get this number down! (1/5)

70

58

186

Austin Energy

@austinenergy

3 years

🔊NEW THIS MORNING: Crews spent the night tackling the outages and they were able to restore power to another 12,000 customers, bringing the current number of outages to 6,100.🙌 ⚡135 hazards: Trees on wires, etc. (1/4)

27

43

184

Austin Energy

@austinenergy

1 year

(2 p.m.) It’s not an easy job, but we’re out here to serve our residents. Austin Energy crews are prioritizing power restoration to critical organizations and working to get the greatest number of customers online in the least amount of time.

80

12

182

Austin Energy

@austinenergy

1 year

If your power is still out, please be patient. We know you are frustrated. We are too. Remaining outages are complex, but there are close to 400 crew members from Austin Energy and neighboring utilities working to get customers back online. (2/2)

167

21

169

Austin Energy

@austinenergy

5 years

27 of our employees left for Florida this morning to help Jacksonville Electric Authority in their #HurricaneDorian recovery efforts. We have 10 bucket trucks and numerous other heavy duty equipment in tow. Safe travels to this team! #publicpower

8

29

166

Austin Energy

@austinenergy

3 years

WEATHER CONDITIONS + OUTAGES: ⚡52 circuits have been brought back online ⚡We are prioritizing customers who have been out for the longest time. 📍 These circuits are throughout the service area, we can't break down zips/neighborhoods. Check for updates

183

61

158

Austin Energy

@austinenergy

3 years

RESTORATION UPDATE at 10 a.m.: We are nearing the end of this winter storm! ⚡405 customers without power ⚡13 outages ⚡15 hazards ⚡A lot of the current outages need transformers replaced. (1/3)

11

32

160

Austin Energy

@austinenergy

3 years

RESTORATION UPDATE at 8:30 a.m.: Great progress was made overnight. Crews were able to cut the number of outages down by half. ⚡ ~18K without power ⚡ Zero circuits are locked out, which is good news! However, some circuits still have damage, which will need repairs. (1/4)

34

45

146

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE at 5:30 p.m.: We are in the midst of a Texas electric grid emergency where conservation of energy is critical. We know customers have questions. Here is what you need to know at this time:

209

99

145

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE at 9 p.m.: Because Austin Energy was mandated by ERCOT to shed so much load to help reduce demand, non-critical load circuits remain without power. (1/2)

305

93

141

Austin Energy

@austinenergy

3 years

POWERING ON: This catastrophic winter storm caused widespread damage, taking down trees and power lines. We’ve been sharing photos of our crews removing tree limbs on wires. Now we’re following our crews as they work on more detailed, complex issues.

13

24

140

Austin Energy

@austinenergy

1 year

❤ We are thankful to the Austin Energy lineworkers and team, who have been working tirelessly around the clock on this restoration effort. We are doing everything we can to quickly and safely restore power.

35

11

142

Austin Energy

@austinenergy

3 years

What you need to know: ⚡Customers should be prepared to not have power through Tuesday night and possibly longer. ⚡The situation overnight could once again get worse depending on generation + energy use + weather. …/during-an-outage/rotating-outages (3/3

76

105

142

Austin Energy

@austinenergy

2 years

After working to restore power to thousands in Jacksonville, FL, Austin Energy crews moved to Bartow, about three hours to the south. 14 line workers and 3 support staff are traveling with bucket trucks, pole setting trucks and other support equipment.

1

13

139

Austin Energy

@austinenergy

2 years

Help is on the way! Earlier this morning, a crew of ~ 18 of our employees left for Florida to help Jacksonville Electric Authority with restoration efforts in anticipation of #HurricaneIan . The crews took bucket trucks, pole trailers, and other heavy duty equipment. #publicpower

3

23

133

Austin Energy

@austinenergy

3 years

This morning, 23 lineworkers & support personnel departed for Houston to help with restoration efforts after Hurricane Nicholas. The crews took bucket trucks and other equipment to help bring power back to affected communities. #PublicPower

5

19

127

Austin Energy

@austinenergy

1 year

⚡ We are now focusing on the most complicated & time-consuming restoration efforts. Incoming wind & rain will pose additional challenges. Based on current information, we expect to restore power to nearly all remaining customers by Sunday, Feb. 12.

220

71

126

Austin Energy

@austinenergy

1 year

(9 a.m.) These weather-related outages are widespread. Ice is bringing down power lines and tree limbs. Crews are facing icy roads & frozen equipment making it difficult to provide estimated restoration times. It’s possible some customers may be without power for 12-24 hours.

46

67

120

Austin Energy

@austinenergy

1 month

Early this morning, 21 Austin Energy staffers left for #Houston to provide mutual aid for @CenterPoint after devastating storms knocked out power to more than one million customers. We're happy to help restore power to our neighbors.

15

16

124

Austin Energy

@austinenergy

1 year

(11:30 a.m.) Crews are driving on icy roadways and working with frozen equipment. Based on these changing conditions, it is not possible to provide estimated restoration times. It’s possible some customers may be without power for 12-24 hours.

52

65

119

Austin Energy

@austinenergy

3 years

⚠️SCAM ALERT! ⚠️ Scammers are trying to take advantage of our customers in the aftermath of the winter storm. The scammers are telling customers they will be disconnected within 30-60 minutes if immediate payment is not made. DO NOT FALL FOR THE CALL! (1/2)

5

137

120

Austin Energy

@austinenergy

3 years

If you are fortunate to have power, please keep your usage to an absolute minimum. 🌡 Drop that thermostat. 📺 Turn off that TV. 🔌 Unplug appliances. Due to grid stability concerns, ERCOT is still not allowing us to restore power. (2/2)

174

83

114

Austin Energy

@austinenergy

6 years

The #ZilkerHolidayTree is lit and will remain lit through New Year's Day. Make sure to tag us in your tree pics! Happy holidays!

2

30

119

Austin Energy

@austinenergy

3 years

RESTORATION UPDATE AT 12:30 p.m.: We continue to restore power to more people as the situation improves. ⚡Currently ~55,000 customers without power ⚡We continue to prioritize the customers who have been out the longest as well as the largest cluster of outages. (1/4)

135

49

118

Austin Energy

@austinenergy

3 years

👀 This isn't something you see very often. A 200-year-old oak tree 🌳 getting relocated from one side of the street to the other by a private investor. Our Distribution crews were called in to lift the power lines up to 90 feet so the arbor team could safely make the move.

14

113

Austin Energy

@austinenergy

3 years

When Hollywood comes knocking, you open the door. One of our offices was recently transformed into a film set for locally-shot @thecwwalker . The episode featuring our HQ airs this Thursday, 12/2 at 7 p.m. 📺 Tune in to see if @jarpad electrified the set that day!

1

35

110

Austin Energy

@austinenergy

1 year

(12:30 p.m.) Utilities often help each other out in times of need. Thank you @cpsenergy for providing staff to assist Austin Energy crews! Our lineworkers and line clearance crews are out working to restore power as quickly and safely as possible. 🛠️⚡

CPS Energy

@cpsenergy

1 year

The past two days, CPS Energy responded and worked hard to restore our community following an ice storm event. Now, it’s time to travel North on I-35 and help our neighbor. @austinenergy and Austinites, we’re on the way. #PublicPower #MutualAid @COSAGOV 🤝 @austintexasgov

30

34

292

34

12

106

Austin Energy

@austinenergy

4 years

As part of Austin Energy’s commitment to be Customer Driven and Community Focused, we’re making sure we take care of our community during this COVID-19 outbreak. We are currently suspending both residential and commercial disconnects. (1/2)

4

40

104

Austin Energy

@austinenergy

3 years

ROTATING OUTAGE UPDATE: Due to the severity of weather and the condition of the @ERCOT_ISO grid, rotating outages in the Austin Energy area are lasting longer than the expected 40 minutes. Please continue to conserve energy. How rotating outages work:

241

125

104

Austin Energy

@austinenergy

2 years

Power is back on for the East, Central Austin outage. There was an equipment issue and crews needed to check to make sure everything was still safe to function. The current outages on our map are not part of controlled, mandated outages.

4

20

103

Austin Energy

@austinenergy

1 year

(1:45 p.m.) We have determined we are unable to provide a specific system-wide restoration estimate. Each individual outage has unique challenges and full restoration will take longer than initially anticipated. At this time, we are unable to provide a restoration time.

174

96

102

Austin Energy

@austinenergy

2 years

Come on a ride along with us! Follow the thread. Starting the morning with Distribution Electrician III Zach J. We're checking on a line fuse. Several apartment units are without power in NW Austin.

4

10

101

Austin Energy

@austinenergy

3 years

What to do: 🌡️Don't rapidly heat your house, set it at 68 or even lower! 💡Turn off most of the lights 🔌Turn off or unplug any fixtures or appliances Conserve to keep the power flowing! MORE: (2/2)

16

37

99

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE at 10:45 a.m.: To serve critical loads and protect the overall reliability of the grid, customers experiencing an ERCOT-directed outage will remain out until conditions improve. Conservation is critical during this time. (1/3)

263

98

Austin Energy

@austinenergy

3 years

⚡We will continue to prioritize our customers who have been out the longest. We will continue to work as safely as possible. We will continue to update you on our restoration efforts as often as possible. MORE:

167

11

97

Austin Energy

@austinenergy

2 years

A strong, arctic cold front is headed our way mid-week, bringing us the coldest temps we’ve seen this winter (low 20s Thursday and Friday). According to the US National Weather Service Austin-San Antonio Texas, this is in no way a repeat of the February 2021 winter storms. (1/3)

5

25

98

Austin Energy

@austinenergy

3 years

EMERGENCY OUTAGE UPDATE at 9:45 a.m.: ⚡As electric providers all wait for the ERCOT grid to stabilize, customers who have sustained outages should expect those outages to continue until the situation improves. (1/3)

191

72

85

Austin Energy

@austinenergy

3 years

🔌When your power comes back on, do not immediately crank up your thermostat, turn on every light or plug everything back in. Please give the circuit time to power up completely. Please remember, this is still an evolving + dynamic situation. MORE: (4/4)

40

58

92

Austin Energy

@austinenergy

7 years

If your power goes out, report it at or call 512-322-9100. #ATXoutage #Harvey

33

114

85

Austin Energy

@austinenergy

2 years

Get ready for record high temps this afternoon. Highs: 106-112° Heat index: 110-115° Cooling center info: @ERCOT_ISO is asking Texans to voluntarily conserve energy during peak times. Here’s what you can do:

15

106

89

Austin Energy

@austinenergy

3 years

A big THANK YOU to our entire community for your continued patience and understanding during this winter storm. (3/3)

3

5

86

Austin Energy

@austinenergy

3 years

It's a bird, it's a ✈️, no, it's the bright and shiny new solar panels at @AUStinAirport ! The ☀️ panels on the airport's new Blue Parking Garage help us provide clean + sustainable energy sources to our community! Thank you for helping us make #ATX better for everyone!

3

15

91

Austin Energy

@austinenergy

3 years

ICYMI: Austin Energy customers should not expect to see massive electric bills as result of winter storm. Residential customers are billed for their actual energy usage. MORE:

Page Not Found

austinenergy.com

8

15

87

Austin Energy

@austinenergy

1 year

(7 a.m.) Crews are restoring power as quickly & safely as possible, but it's more than just a flip of the switch. Crews must locate & assess the cause of the outage while dealing w/ icy roads & frozen equipment. Learn more about our restoration process:

22

90

Austin Energy

@austinenergy

5 months

Thanks to everyone for doing your part to conserve power! A heartfelt shoutout to our lineworkers, power plant technicians, customer service reps & all utility staff who brave the cold to keep our communities powered & safe. We’ll continue to share any gird condition changes.

3

11

90

Austin Energy

@austinenergy

3 years

Residential customers are billed for their actual ⚡ usage at the current rate. Anyone without power during this time period had no electric use recorded during outage events. (2/4)

3

17

86

Austin Energy

@austinenergy

3 years

Circuits are chosen at random for rotating outages, excluding all critical customers that meet the criteria for protecting life safety, such as hospitals and emergency services. Rotating outages typically last 10-45 minutes before it moves to another area.

42

67

83

Austin Energy

@austinenergy

3 years

With prolonged outages, customers should prioritize their safety and family. There are warming shelters in Austin. If you need transportation there, please call @ATX_311 . ✔️Shelters: •Palmer Events Center •Mendez Middle School •Northeast Early College HS •Del Valle HS (4/4)

32

91

86

Austin Energy

@austinenergy

3 years

🔊CONSERVATION URGED! @ERCOT_ISO is asking Texans to reduce electric use as much as possible today, 6/14 through Friday, 6/18, due to statewide grid conditions. ERCOT says a significant number of power generators have forced outages for repairs. (1/2)

85

86

82

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE at 7:15 p.m.: ⚡ 8 active outages ⚡ <100 customers without power We were able to make tremendous progress today but we know what is forecasted for tomorrow/Monday. WATCH our COO Sidney Jackson talk preps for more wintry weather + outages:

Austin Energy's COO Sidney Jackson media availability on Feb. 13, 2021

Austin Energy's COO Sidney Jackson talks about preparation for wintry weather and recent outages during a media availability on Feb. 13, 2021.

www.youtube.com

10

14

80

Austin Energy

@austinenergy

1 year

Outages may extend into tomorrow. Customers are asked to be prepared with emergency plans and relocate safely, if needed, before 5 p.m.

Austin Emergency Management

@AustinHSEM

1 year

Road conditions are very icy and dangerous. If you must travel today, do so before 5 pm, take major roadways and avoid: side streets, back roads, bridges and overpasses. Drive slowly, 8-10 second spaces between vehicles, and treat flashing red or dark signs as all-way stops.

1

25

30

108

90

82

Austin Energy

@austinenergy

1 year

Austin Energy has more than 100 crews in service, including several from neighboring utilities that have responded to a request for mutual aid. We are expecting more crews from Houston to arrive this afternoon.

12

14

84

Austin Energy

@austinenergy

4 years

We heard you, #ATX . We’re adjusting electric utility rates as many of us #StayHomeWorkSafe . That’s why we’re reducing all residential rates at higher consumption levels by temporarily capping residential electric rates for all customers at 7.814 cents/kWh... (1/3)

3

22

80

Austin Energy

@austinenergy

1 year

Currently there are about 1,600 outages affecting 45,000 customers. The utility trucks seen here were all getting ready to deploy into the field for the next shift. More than 600 workers from Austin Energy and other utilities are working around the clock to restore power.

66

14

82

Austin Energy

@austinenergy

1 year

(2 p.m.) Ice and tree limbs are still breaking as our lineworkers are working on restoration. Our crews are making progress, but there is still a lot to do and we’re are working as quickly and safely as possible.

12

21

81

Austin Energy

@austinenergy

3 years

Even after the snow has melted, our Forestry team is still tackling scenes like this one. 📷This is a cedar elm limb hanging on a power line, which caused an outage. Request tree pruning near power lines: 👇👇

5

19

78

Austin Energy

@austinenergy

1 year

About 7,500 customers in south Austin are without power this morning because of a circuit lock out. The cause is unknown at this time, and crews are on-site working to make necessary repairs.

13

34

81

Austin Energy

@austinenergy

3 years

⚡Customers should be prepared to not have power through Wednesday and possibly longer. 🌳Be careful of downed tree limbs and downed power lines. (3/4)

73

98

78

Austin Energy

@austinenergy

3 years

A message from our crews to the community as we all work to get through this together:

5

6

79

Austin Energy

@austinenergy

3 years

WEATHER CONDITIONS + OUTAGES: Restoration slowly continues as the statewide electric system slowly improves. ERCOT says it isn’t likely to issue full restoration authorization until the grid stabilizes and that could be a number of days away. (1/2)

38

48

79

Austin Energy

@austinenergy

3 years

OUTAGE UPDATE at 4:15 p.m.: ⚡ 29 active outages ⚡ ~600 customers without power Ice on trees + equipment continues to impact our restoration efforts. There are instances where the wind picks up + breaks 🌳 limbs We continue to work around the clock to get 💡 back on.

13

18

73

Austin Energy

@austinenergy

3 years

UPDATE ON ROTATING OUTAGES: ⚡We're not currently conducting rotating outages, but circuits we restore could be rotated depending on ERCOT's request + demand on the grid overnight. (1/2)

61

43

78

Austin Energy

@austinenergy

6 years

Austin Water: If we see you watering your lawn, we'll be knocking on your door.

12

24

76

Austin Energy

@austinenergy

1 year

(8 p.m.) Our transmission team doing inspections and repairs via helicopter today on this 345 kV power transmission line to help restore power to the grid. This circuit went out of service due to ice on the fiber optic wires, which led to sagging lines & lock out on the system.

36

3

72

Austin Energy

@austinenergy

3 years

WEATHER CONDITIONS + OUTAGES: 🌨️Weather is still an issue. We're still dealing with outages related to Wednesday's ice storm. 🌨️If your power went out during the ice storm, make sure you report 512-322-9100. 🌨️All available crews are staged and/or working on restoration efforts.

92

30

73

Austin Energy

@austinenergy

3 years

🚨SCAM ALERT! 🚨 We’ve had reports of scammers telling customers to make a payment to get their power back on. Please do not fall for the call! We are restoring power as quickly and safely as we can. Ways to spot a scam:

9

73

74

Austin Energy

@austinenergy

3 years

Our crews are used to working in 100° weather, but this 🌨️ ice and snow are on another level. Bad weather conditions + icy roads slows everything down. As the winter storm continues, check outages at

Austin Energy field crews talk about working February ice storm

Our crews are familiar with working in 100° weather, but this 🌨️ ice and snow are on another level.Bad weather conditions and icy roads are making it harder...

www.youtube.com

13

19

72

Austin Energy

@austinenergy

5 months

Yeah yeah yeah! Our crews have restored power just before the second half of the Super Bowl to more than 3,000 people in North Austin following a car collision with a utility pole.

4

5

74

Austin Energy

@austinenergy

2 years

Outage Update @ 2:30 p.m.: ⚡ 7 outages ⚡~3,500 customers without power 📍 Largest outage is currently around W. 29th/N. Lamar area. Crews are dealing with downed lines, tree limbs on wires and burned-out jumpers. Continue checking for updates.

8

32

71

Austin Energy

@austinenergy

1 year

🔌We have more than 100 lineworkers and dozens of neighboring utilities staff headed to our area in the coming hours to turn the power back on.

45

6

71

Austin Energy

@austinenergy

3 years

RESTORATION UPDATE at 6:20 p.m.: ⚡1,500 customers without power ⚡107 active outages ⚡We are still seeing new weather-related outages come in as we continue restoration work. (1/3)

7

29

70

Austin Energy

@austinenergy

3 years

This will be the last update tonight. ⚡ 151 active outages ⚡~5K customers without power Crews will work through the night. Providing safe and reliable ⚡️ can get pretty complicated sometimes. For instance, as temps keep dropping, we are experiencing “cold load pickup.” (1/3)

18

17

70

Austin Energy

@austinenergy

3 years

@AustinEnergyGM : “The situation continues to worsen across TX and here in Austin. Austin Energy implemented required outages early Monday morning, doing our part to help stabilize the ERCOT grid. The required outages are more extensive than anyone expected and do not allow (3/4)

11

46

67

Austin Energy

@austinenergy

3 years

Outage update as of 7 a.m.: We’ve been working through the night on this critical situation. We are specifically looking at additional conservation efforts in our downtown area. Thank you to @downtownatx and @BOMAaustin for working with us on these appeals. (1/2)

230

43

66