Zoho Cares @ZohoCares Twitter profile

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Zoho Cares

@ZohoCares

4 years

@minoorgat @OSforBiz Hey Mohamed! We've realised abuse of this feature recently. Apart from blocking the account, we are removing this feature in the trial period and building significant checks to counter these signups. ^Pratap

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Zoho Cares

@ZohoCares

4 years

@AJayAWhy @arawn1 @AudreyTruschke @svembu @Zoho @ZohoMail Hello, We would like to clarify that the email is not an official address of a Zoho employee but a personal user account. Zoho does not endorse or support hatred of such sort. Meanwhile, We see the account has been closed from our platform already. Hope this clarifies. ^AK

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Zoho Cares

@ZohoCares

4 years

@JimBrowning11 @TeamViewer @zoho @ScreenConnect @anydesk Jim, post your video we took definitive action and removed this feature in the Free and Trial accounts last July. Besides, we now seek approval from the end user to enable Blank Screen. We stand with you in your commitment to stop scammers and condemn abuse of our services. ^PP

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Zoho Cares

@ZohoCares

8 years

We apologize that the fix is getting delayed due to some constraints. We will get this rectified soon. Appreciate your patience till then.

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Zoho Cares

@ZohoCares

8 years

Thank you all for being patient. We have fixed the issue and monitoring the mail queue. The backlog of mails will be cleared in some time.

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Zoho Cares

@ZohoCares

8 years

We are making headway but the progress is slower than expected. Thank you for staying with us in the meantime. ^SP

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Zoho Cares

@ZohoCares

4 years

@letsfika @ravinwashere Yes, we do offer a Free plan in Zoho Mail. Please visit and signup for a Free Business plan. ^JA

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Zoho Cares

@ZohoCares

4 years

@GarvSeSecular @AJayAWhy @arawn1 @AudreyTruschke @svembu @Zoho @ZohoMail Our official domain used is . Please understand that we provide email services alongwith the 40+ other services for businesses. While most people choose to add their own domain, we also do have customers who use the individual-type domain like above. ^PP

Zoho Corp | Home page

Business software is our craft. Explore our diverse offerings, each designed to empower businesses on their journey to success.

www.zohocorp.com

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Zoho Cares

@ZohoCares

6 years

We are facing intermittent issues with our services. We are looking into this and will be updated here once fixed. Sorry for the inconveniences caused. @zoho

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Zoho Cares

@ZohoCares

10 months

We understand Zoho One services are currently inaccessible across multiple DCs. Our developers are working on reverting an update, and the issue will be resolved shortly. -RC

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Zoho Cares

@ZohoCares

6 years

@crtyx_ @zoho Sorry that our service was used to send such fraudulent email! We have blocked the account cybersole @zoho .com based on your tweet. ^KT

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Zoho Cares

@ZohoCares

8 years

We are facing network issues on our end. All services will be back up shortly- we apologize for the trouble!

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Zoho Cares

@ZohoCares

7 years

We are facing some issues accessing Zoho Mail for the past few minutes & our technical team is working on priority. Apologies for the same.

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Zoho Cares

@ZohoCares

8 years

New mails are being processed properly. Queue backlog of old mails is being cleared but will take some time. There will NOT be any data loss

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Zoho Cares

@ZohoCares

2 months

Hello Everyone! I apologize for the inconvenience. There is a Zoho CRM outage, and our developers are working on it. In the meantime, you can access your CRM account at . -VK

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Zoho Cares

@ZohoCares

5 years

We have been experiencing intermittent access issues with Zoho Mail for the past couple of hours & our engineers have been working on it on high priority. We apologize for the inconvenience & will keep you posted. @zoho ^SP

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Zoho Cares

@ZohoCares

4 years

It is these words of inspiration that keeps us going!

Manuel Abarca

@manuel_abarca_

4 years

@zoho has the best tech support I have received on twitter through their account @zohocares I really recommend this platform, tech support is 10/10, no complaints

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Zoho Cares

@ZohoCares

7 years

Hi, we're having intermittent network connectivity issues and we're working on resolving it. We request your patience in the meantime.

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Zoho Cares

@ZohoCares

8 years

Apologies for the long wait as we wanted to be cautious to ensure there is no data corruption and loss.

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Zoho Cares

@ZohoCares

6 years

Zoho CRM had some intermittent issue for a while which we narrowed down, and the service is up now. We have taken necessary measures to make sure this does not recur. Will update the RCA shortly! Please accept our humble apologies.

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Zoho Cares

@ZohoCares

6 years

@neonprimetime @github Update: We have checked with our Abuse monitoring team and have deactivated the 7 Zoho accounts mentioned in the list. ^KT

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Zoho Cares

@ZohoCares

1 year

@kushgrwl @svembu Hello Kush! We are sorry to disappoint you. We want to fix this right away, so you can access our services seamlessly! Can you please share your projects account details to 'support @zohoprojects .com' so we can look into this ASAP! Thanks for your understanding. ^FZ

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Zoho Cares

@ZohoCares

2 years

@ankur_82in @svembu Hello Ankur! We have checked this internally and understand that our support experts were in touch with you and provided multiple workarounds for your requirement. <1/2>

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Zoho Cares

@ZohoCares

7 years

We're facing some network issues with our EU servers alone. We're working on fixing this. We'll keep you updated on the progress.

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Zoho Cares

@ZohoCares

8 years

Some users are facing delay in receiving / sending mails in Zoho Mail. Our technical team is looking into it. We will keep you posted. ^SP

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Zoho Cares

@ZohoCares

4 years

@JimBrowning11 Done! It's blocked now. Thanks, Jim. ^PP

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Zoho Cares

@ZohoCares

8 months

We understand that some users in the EU DC are facing issues with Zoho Mail. Our developers are actively working to resolve this, and we sincerely apologize for the inconvenience caused. -RC

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Zoho Cares

@ZohoCares

8 years

We regret that it is taking longer than expected. We will keep you updated as we progress. Please accept our sincere apologies. ^SP

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Zoho Cares

@ZohoCares

7 years

Apologies for the service disruption. Few of our services seems to be down. We're on top of it, will keep you posted..

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Zoho Cares

@ZohoCares

9 years

Zoho is under attack again. We're on it. Please also follow @zoho for latest. Thanks for all the support from you.

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Zoho Cares

@ZohoCares

4 years

@JimBrowning11 @TeamViewer @zoho @ScreenConnect @anydesk We will definitely investigate that, Jim! Could you please DM us any details like the abuser’s registered email address, session code and date of this session? ^PP

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Zoho Cares

@ZohoCares

8 years

Apologies! We experienced a service disruption. Our services are back up now and closely monitoring it, We'll update you the RCA shortly. ^K

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Zoho Cares

@ZohoCares

5 years

@blackmiamy @zoho Thanks for the shout-out, Talabi! You just made our day :) ^KT

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Zoho Cares

@ZohoCares

2 years

@devakishor @Zoho Thank you for your appreciation, Devakishor! Support processes will evolve as our services expand, but we promise to keep the human experience at the core of our support process. ^PP

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Zoho Cares

@ZohoCares

2 years

@goen____kaar_ @svembu Hello, @goen____kaar_ ! We are extremely sorry for the negative experience. Can you share your registered email ID/ticket ID over a DM? We will take a second look into the reported issue and assist you with it on priority. -RC

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Zoho Cares

@ZohoCares

8 years

@cabo_jerry @zohocrm Thank you :)

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Zoho Cares

@ZohoCares

4 years

@UELukeT @zoho @zohocliq Hey Luke! We are sorry for the drop in connection to our servers. Everything should be restored. Please check and confirm. ^PP

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Zoho Cares

@ZohoCares

7 years

@gopibella We're super happy that you were able to easily implement Zoho Books for your business. If you need assistance at any time, we're a ping away

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Zoho Cares

@ZohoCares

7 years

Mexico, we pray that you bounce back from this disaster better than ever! #mexicoquake

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Zoho Cares

@ZohoCares

8 years

Services are being restored. We are closely monitoring all services. We appreciate your patience!

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Zoho Cares

@ZohoCares

4 years

@raviypujar @zoho Hey Ravi! We have sent you an update on three separate instances informing you the steps to enable the connection again. Please DM us, and we will give you more information on this. Also, do check your junk or spam. ^PP

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Zoho Cares

@ZohoCares

2 years

@WarWraith And we blocked their account! Well played and thank you for your help. ^PP

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Zoho Cares

@ZohoCares

7 years

@zohocares The issue with network connectivity has been fixed and all our services are up and running!

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Zoho Cares

@ZohoCares

3 years

@pinnsafe @svembu @hyther Hey there! Yes, we can migrate the emails from Google Workspace to Zoho Mail smoothly without any loss of data. ^SS

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Zoho Cares

@ZohoCares

2 years

@ARavich90815864 @lizkmiller @Zoho @svembu Hi Ravi! Kindly ask her to submit an application through our job portal at . Once we receive and review her resume, our recruitment team will reach out. -RC

Zoho Corp Careers

Everyone at Zoho is free to explore and work the way you want. Come join us!

careers.zohocorp.com

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Zoho Cares

@ZohoCares

2 years

@dontforgetmario @ArunBytes @Zoho Thanks, @dontforgetmario - We don't like to skite, but it's delightful when you do it for us! ☺️ -RC

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Zoho Cares

@ZohoCares

4 years

@parwatisingari The numbers are not used for any other purpose other than those described in our privacy notice. If you have more questions, please drop us an email to privacy(at) (3/3) -Ash.

Zoho Corp | Home page

Business software is our craft. Explore our diverse offerings, each designed to empower businesses on their journey to success.

www.zohocorp.com

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Zoho Cares

@ZohoCares

2 years

@aarchanay Hello Aarchana. We believe our support team reached out to you and assisted in setting up the right configuration for tax filing & the same is resolved now. With the right settings, you shouldn't be facing trouble in filing GST for future returns. -Ash (1/2).

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Zoho Cares

@ZohoCares

4 years

@parwatisingari This is a mitigative measure taken to reduce the number of fraudulent sign ups, abuse of our services, resources and improve credibility of our users. (2/3) -Ash.

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Zoho Cares

@ZohoCares

7 years

We're experiencing slowness in some of our services due to network issues. Our team is working on resolving it. We'll keep you posted.

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Zoho Cares

@ZohoCares

7 months

Some of our services in the EU are currently experiencing downtime. We apologize for the inconvenience and want to assure you that we are working to resolve the issue as quickly as possible. For updates, please visit . -PP

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Zoho Cares

@ZohoCares

3 years

@dhvakr @ZohoMail @gmail Hi, Divakaran! Please be assured that you will not be disappointed. We are glad to welcome you to Zoho Mail and looking forward to a long fruitful association with you and your business. Do reach our 24x7 support through call/chat/email for any assistance you may need.🤝😀 -JA

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Zoho Cares

@ZohoCares

4 months

Hi all! We experienced an issue due to a misconfiguration of encrypted calls in the JP DC, which affected the accessibility of certain services. The issue has been resolved by our developers. We are checking and will provide more details shortly. -RC

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Zoho Cares

@ZohoCares

8 years

Owing to suspicious traffic to our site we've ramped up DDoS mitigation. Hence the discrepancies in email. Service is back to normal now.

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Zoho Cares

@ZohoCares

2 years

@aarchanay Please refer to this help link below for more clarity. -Ash.

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Zoho Cares

@ZohoCares

5 months

@Ask_iyer @Zoho @ZohoCRM @HubSpot We apologize for the lapse in our communication and for the delay in sending you the quote. We have escalated this matter internally, and you should have received your quote via email. Please check and DM us or contact me directly at reetu @zohocorp .com for further help. -RC

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Zoho Cares

@ZohoCares

8 months

@theStoryofArman Hello Arman! We're truly glad we could assist you in recovering your passwords and preventing any major inconvenience. If you ever need further help, feel free to reach out. Thank you for being part of the Zoho family! 🤝 -RC

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Zoho Cares

@ZohoCares

6 years

@TheUrgeToWander @TheUrgeToWSorry about that. Zoho Mail experienced a minor glitch while accessing via webmail which has been identified and fixed by our development team. Please refresh your browser and check. ^BKRander

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Zoho Cares

@ZohoCares

2 months

Hi everyone! We're aware that a few Zoho Expense customers experienced a brief application outage earlier today. Our developers promptly addressed the issue, and the service is now fully restored. For more information, please visit our status page: -RC

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Zoho Cares

@ZohoCares

5 years

Our IMAP, POP & SMTP services have been working fine with slight slowness. The mails received during this time won't be lost and will be received with some delay once the issue is fixed. ^SP

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Zoho Cares

@ZohoCares

7 years

Thank you for choosing us!

Lifehacker India🇮🇳

@LifehackerIN

7 years

@zoho Vault is best for individuals & teams with unique features such as industry best fine-grained sharing options:

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Zoho Cares

@ZohoCares

4 years

@MartinColours Hello Martin, Apologies for the inconvenience. We are indeed facing some downtime and Our team is already looking into it with utmost priority. The issue should be fixed at the earliest. We will keep you posted regarding the same. Appreciate your patience in the interim. ^AK

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Zoho Cares

@ZohoCares

11 months

We have received reports on @ZohoInvoice being inaccessible in multiple regions. We are investigating it further. -PP

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Zoho Cares

@ZohoCares

3 months

We are getting reports from customers across multiple regions about issues accessing our services. Our team is actively investigating it. -PP

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Zoho Cares

@ZohoCares

4 months

Some @ZohoDesk users on our EU DC may experience difficulty accessing different aspects of our service. Our engineers are investigating it further. ^PP

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Zoho Cares

@ZohoCares

7 years

We're facing some intermittent network connectivity issues and we're looking into this on priority. We'll keep you updated on the progress.

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Zoho Cares

@ZohoCares

3 years

@mxdeewood Dee, I'm sorry to hear that. I would surely like to help. Please share your sister's email address and phone number by DM. I'll check and do the needful. ^PP

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Zoho Cares

@ZohoCares

2 years

@joelpmichael @tuzgai @SwiftOnSecurity Thank you, Joel! We take such allegations seriously and act immediately. -RC

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Zoho Cares

@ZohoCares

8 months

@genemarks @Zoho Hey Gene! We would like to inform you that using this option you will only be able to add the email as tasks under Zoho Mail tasks and not under Zoho CRM. <1/2>

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Zoho Cares

@ZohoCares

5 years

@URIports @freddieleeman @andsten @zoho Our team is currently reviewing and analysing the reports again. We will get back to you with an update shortly. And Thank you for the DM. ^AK

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Zoho Cares

@ZohoCares

6 months

Some users on our US DC may note that the Zoho Cliq Chatbar at the bottom of major Zoho apps is not loading and appears disabled. We are working to address it. Please follow for updates. -PP

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Zoho Cares

@ZohoCares

6 years

@MLGMelon Hey Norman, it is a spam email from a free Zoho mail user. Free Zoho accounts can be created with @zoho .com email ids. Employees have @zohocorp .com ids. We'll make sure this user is blocked. Thanks for notifying us. ^BG

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Zoho Cares

@ZohoCares

3 months

Some users on our US DC and EU DC are currently unable to access @ZohoMeeting . Our team is actively working to address it. You can monitor the status here. -PP

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Zoho Cares

@ZohoCares

5 years

@ActorExpose @ANeilan @zoho @nullcookies @PhishingAi @olihough86 @dave_daves Thanks for reporting. The above mentioned account sales (at) nemoz (dot) net has been deactivated from our end. ^BKR

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Zoho Cares

@ZohoCares

6 years

@neonprimetime @dave_daves @PhishingAi @ps66uk @ANeilan @tiketiketikeke @gmail @yandexcom Hello, Thanks for notifying us. We have blocked the account resultcoba(at)zoho(dot)com. ^KT

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Zoho Cares

@ZohoCares

10 months

Our engineers have fixed the issue with the software build, and all of our services are fully operational. Kindly refresh and check. -RC

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Zoho Cares

@ZohoCares

5 years

@thisiskwadwo @ZohoMail Hi there! We recommend you to clear cookies stored in your browser for Zoho Mail, refresh the page and try logging in to the account. If the issue persists, please send a screenshot of the error in an email to support(AT)zohomail(DOT)com. ^FG

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Zoho Cares

@ZohoCares

2 years

@Dm0Ximus @docneto Hi! We're glad to hear that you're enjoying the switch to ZohoMail! We also would like to acknowledge that a similar feature is currently in our roadmap, and we anticipate addressing it in future updates. For further clarification, please feel free Dm us.

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Zoho Cares

@ZohoCares

5 years

@korolev_d Hi there! Some of our users are experiencing intermittent issue to our apps. Please be assured that our engineers are working on it. ^PP

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Zoho Cares

@ZohoCares

6 years

@neonprimetime @ps66uk @ActorExpose Thank you for reporting this to us. Our abuse control team has deactivated the account mikedayo12(at)zoho(dot)com based on further analysis. ^KT

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Zoho Cares

@ZohoCares

7 years

We had partial outage in the multi-path power supply mechanism at our primary DC; issue is fixed. Zoho Mail is up now; will post a RCA soon.

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Zoho Cares

@ZohoCares

8 years

Issue has partly resurfaced despite our best efforts. We are updating a fix in our production servers and will keep you posted once done.^SP

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Zoho Cares

@ZohoCares

5 years

@Fishmandeville We’re sorry for the inconvenience caused. There is a minor glitch in our service due to which you might face difficulties logging in/accessing Zoho Mail. We’re working on it on high priority and we will have it fixed ASAP. Please bear with us in the meantime. ^KT

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Zoho Cares

@ZohoCares

4 years

@parwatisingari Hi there. A mobile phone number is required during sign up / for MFA as it prevents unwarranted signups by scammers and provides added security to the account. (1/3) -Ash.

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Zoho Cares

@ZohoCares

1 year

We apologize to all our users experiencing issues while using @ZohoCliq . Please be assured that our team is working on addressing it at the earliest. You can check the post for further updates. ^PP

Unresponsiveness in Zoho Cliq

Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users...

help.zoho.com

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Zoho Cares

@ZohoCares

3 years

@balamahajan @svembu @Zoho That’s great to hear, Bala! Thank you for your kind words of appreciation. ^PP

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Zoho Cares

@ZohoCares

7 years

Zoho Creator is up and running. An update that was made earlier today caused performance issues. It had been reverted now. PHEW!

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Zoho Cares

@ZohoCares

23 days

Several users on our AU DC have alerted us to slowness while using our multiple applications. Our team is investigating the issue. As soon as we have more details, we will update with more information. ^PP

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Zoho Cares

@ZohoCares

7 years

Please follow to check the service status.

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Zoho Cares

@ZohoCares

2 years

@onlyequities @Zoho @svembu Thank you, Ashutosh! We appreciate your support. Most prominent products have a live webinar scheduled every week that introduces you to them. Each product has an extensive list of videos and documents that explain the features. <1/2> ^PP

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Zoho Cares

@ZohoCares

10 months

We have identified a service disruption affecting some US DC users. Please check for updates. Our engineers are working to resolve the issue as soon as possible. ^PP

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Zoho Cares

@ZohoCares

3 months

@bigbrutha_ Hi there, we're sorry to hear you're disappointed with Zoho. We take all feedback seriously. Can you tell us more about what specifically didn't meet your expectations? We'd love to help if we can. -RC

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Zoho Cares

@ZohoCares

5 years

@FredsDaily @ZohoMail Thanks for the shout-out! You just made our day :) If you are in need of any assistance with regards to your Zoho Mail account, DM your account details anytime with your query/issue and we will be happy to assist you. ^PC.

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Zoho Cares

@ZohoCares

4 years

We’re with you and always eager to help! ^PP

DigitalDarren

@social_darren

4 years

@zohosocial as we’re often quick to complain I wanted to celebrate #GoodCustomerService ! I had a few issues with our Zoho account I couldn’t work out and your team advised and resolved them professionally, smoothly and in record time! THANK YOU! 👍

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Zoho Cares

@ZohoCares

3 years

@wideclops @iamaponte @mikecodemonkey @ZohoMail Yes, we do have a Free Personal plan in Zoho Mail that allows you to create an @zohomail .com email address with 5 GB of space. Please visit and proceed. You may also configure your Gmail account as POP within Zoho Mail personal account. -JA

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Zoho Cares

@ZohoCares

6 years

@shubhodeep @zoho Sorry for letting you down. Zoho Mail experienced a minor technical glitch due to which our services were not accessible for few minutes. We are up and running now. ^BKR

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Zoho Cares

@ZohoCares

6 years

Hey Martin, We have passed on your feedback to the team & will update you shortly. Quick help, can you please drop us an email to support @zohoprojects .com so we can alert you the update via email easily. Thanks ^FZ

Martin

@MartinCaarels

6 years

@zohocares why is it that when i click "save and add new" in my time sheets the data i filled out disappears but i stay at the week i was editing? #uxdesign #FAIL

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Zoho Cares

@ZohoCares

4 years

@cansinghsing @svembu Hey Sudhanshu! We appreciate your feedback. We request you to use the Submit Feedback from within the app to get more details that could help to isolate this experience better. ^PP

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Zoho Cares

@ZohoCares

2 years

@singhjan24 Upon receiving mail from your Admin account, the delinking was done within 2 hours after explaining the consequence. We see that Merlin has activated Mail plan as soon as ZohoOne team responded. Cc @svembu (2/2) ^SP.

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Zoho Cares

@ZohoCares

5 years

@michaelsecom David, I believe our Accounts team responded to you a little while earlier. If you take a look at that, and have further queries, let me know. I'd be happy to chase them down for you. -Ash.

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