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U-Haul Cares Profile
U-Haul Cares

@UHaul_Cares

5,334
Followers
31
Following
1,559
Media
152,505
Statuses

Customer Service Support for @uhaul . Direct message us for assistance!

Everywhere you need us to be
Joined September 2009
Don't wanna be here? Send us removal request.
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@UHaul_Cares
U-Haul Cares
2 years
Send us a direct message if you need any assistance. We are here to help!
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@UHaul_Cares
U-Haul Cares
4 years
@fluteswedie Hi Jenn! Thank you for letting us know. We will get this sent to the appropriate department. Please Direct Message of where exactly this was and the time. We appreciate your help. -Leah
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@UHaul_Cares
U-Haul Cares
8 years
@BebeRexha I apologize. Please DM the rental order number and what happened so we can have this looked into for you. ^JV
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@UHaul_Cares
U-Haul Cares
2 years
@NikkiTorresTV Good Morning , I am so sorry that happened to you. I am sure you filed a police report for the loss. Once you receive the case number, please contact Equipment Recovery at (888) 886-0782 and provide them with the police case number, so that appropriate steps can be taken to 1/3
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@UHaul_Cares
U-Haul Cares
9 years
@laurielulou I wonder if U-Haul's can cross into Storybrooke..... #CaptainSwan ;) ^MS
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@UHaul_Cares
U-Haul Cares
8 years
@thehalocline Is everything OK? ^AA
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@UHaul_Cares
U-Haul Cares
8 years
@TimmyBeTweetin Sweet! Definitely perfect to keep you hydrated during the summer season. ;) ^AA
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@UHaul_Cares
U-Haul Cares
2 years
@NikkiTorresTV recover the vehicle. They will then contact you to notify of how to retrieve your items, if they are still in the vehicle. If you wish for us to contact Equipment Recovery, please send us the case number, full name, email address and telephone number thru a direct message, 2/3
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@UHaul_Cares
U-Haul Cares
9 years
@TheRaDR Oh....we know ;) ^MS
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@UHaul_Cares
U-Haul Cares
8 years
@BiZDaTroof Happy moving day to you! Best wishes and thank you ^LS
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@UHaul_Cares
U-Haul Cares
6 months
@Japanesehouse We sincerely apologize for this experience. Our Team is working as quickly as possible to get this concerned resolved. Upper Management is aware and I have emailed your escalated file to them to request they contact you as soon as possible when they have an update. -Leah
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@UHaul_Cares
U-Haul Cares
7 years
@ryannminajj We apologize can you please DM us your reservation number to look into the matter for you? ^LR
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@UHaul_Cares
U-Haul Cares
24 days
@TheCloudM8 Hello, can you please reply to us in a private message with your name, phone number, email address, and your contract number? -Shawn
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@UHaul_Cares
U-Haul Cares
3 years
@mnsibley We are terribly sorry to hear this happened, and hope all involved are ok. Please reach out to Repwest at 1-800-528-7134 to file a claim. -Heather
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@UHaul_Cares
U-Haul Cares
28 days
@JoshGriffithWX Hello there, Please send a direct message at about this matter. -Kai
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@UHaul_Cares
U-Haul Cares
8 years
@BarstoolTrent I apologize. Very few U-Haul trucks have cruise control. ^JV
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@UHaul_Cares
U-Haul Cares
3 years
@jessica_kirsh @Beyond7Designs @uhaul @hectorramos @TheBlakeCheck @TeslaPhx @jrosinski97 @elonmusk @aaronglz23 @INiallAnderson Hello Jessica, Please send our team a direct message with the reservation number and phone number this is under. -April
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@UHaul_Cares
U-Haul Cares
2 years
@NikkiTorresTV once you have contacted the police. Thank you for your business and have a great rest of your day. -Patricia 3/3
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@UHaul_Cares
U-Haul Cares
12 years
@mattlanger we understand moving can be hard but maybe she just got done carrying a large box and was happy to now be carrying a small box
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@UHaul_Cares
U-Haul Cares
4 years
Please direct message us if you need assistance with your reservation, rental, roadside assistance, or other concerns.
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@UHaul_Cares
U-Haul Cares
5 years
@TheAustinPorter Hello Austin, I apologize there is a problem with the billing. Will you please send a direct message with the order number, name on the order and the details of what is going on? Thank you and I apologize again. -Jenn
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@UHaul_Cares
U-Haul Cares
4 years
@linzzmorgan I apologize Lindsey, please send us a direct message with your reservation number. - Nicole
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@UHaul_Cares
U-Haul Cares
10 years
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@UHaul_Cares
U-Haul Cares
5 years
@kailah_casillas Hi Kailah. We are sorry to hear that this happened. If you could please send us a direct message with your reservation number, name on the reservation and e-mail we have on file we will gladly look into this. Please let us know what happened. -Sherry
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@UHaul_Cares
U-Haul Cares
8 years
#MovingTrucks on #rooftops ! How'd they get all they way up there! Read to find out >>
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@UHaul_Cares
U-Haul Cares
4 years
DM us for Assistance! Send your name, phone number, and email and how we can assist you!
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@UHaul_Cares
U-Haul Cares
8 years
@rachelmillman You just made my day, I hope yours is going great! ^KS
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@UHaul_Cares
U-Haul Cares
7 years
@lacuetsaemily Sorry to hear of this matter. Are you in need of assistance? ^VU
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@UHaul_Cares
U-Haul Cares
8 years
@matthwatson Hi Matt! If we can be of assistance please let us know. ^KIS
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@UHaul_Cares
U-Haul Cares
4 years
@MUSTDIEmusic Hello Must Die!, I am very sorry that you had this experience at one of our locations. Please DM your reservation number, phone number, email address and full name. We would like to get this information over to the correct person. - Carrie
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@UHaul_Cares
U-Haul Cares
8 years
Please share with anyone that may be affected: #HurricaneMathew #Hurricane #Matthew
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@UHaul_Cares
U-Haul Cares
10 years
@cabel That's a great way to reward yourself for all the hard work! ^DA
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@UHaul_Cares
U-Haul Cares
9 years
@makejunk I can see it! ^DA
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@UHaul_Cares
U-Haul Cares
9 years
@parrish__myles We'll be there when you need us :) ^MM
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@UHaul_Cares
U-Haul Cares
10 years
@trashcancasey @todderic_ Did you know if you tag #uhaulfamous , your photo may end up on the side of our trucks? http://t.co/ym2RiM9pib ^AA
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@UHaul_Cares
U-Haul Cares
8 years
@NotTysonSummers Moving Help is available if needed, and can be reserved with equipment rental or separately at . ^AK
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@UHaul_Cares
U-Haul Cares
3 years
@mnsibley You're welcome, and thank you for the update! -Heather
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@UHaul_Cares
U-Haul Cares
2 years
@Sheehan_Sports Hello! Our largest moving truck is our 26'. If we can provide you with a quote for that please use this link to provide your phone number, email and full name along with the moving date and pick-up and drop off zip code. -Carrie
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@UHaul_Cares
U-Haul Cares
8 years
@vicduquette Is everything alright? Please report this to the police asap.^DL
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@UHaul_Cares
U-Haul Cares
7 months
@Japanesehouse Hello! We truly apologize for any negative experience. Can you please send our team a DM at with details of your experience so we can look into your concerns? -Leah
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@UHaul_Cares
U-Haul Cares
3 years
Please direct message us if you need customer care! We are here to help!
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@UHaul_Cares
U-Haul Cares
6 years
@pleasehelp420 Hello Carissa, We are here 24/7 to assist our customers. Please let me know how I may be of assistance. - Carrie
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@UHaul_Cares
U-Haul Cares
8 years
@FamilyJules7x You can contact our Public Relations Department at 80-528-0361. ^JW
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@UHaul_Cares
U-Haul Cares
10 years
@WALKTHEMOONband So sorry to hear. If you haven't already, please contact our team at http://t.co/unEwe2bEpQ to dispatch service to you. ^AA
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@UHaul_Cares
U-Haul Cares
5 years
@SpencerLGarcia Hi Spencer! That must have been very unexpected. Can you please send us a DM with your reservation number or the phone number and email you gave us? -Rob
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@UHaul_Cares
U-Haul Cares
9 years
@THE_REAL_PBUTT I'm so sorry to hear that. If you have any questions regarding rates or reservations please call us at 1-800-468-4285. ^DA
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@UHaul_Cares
U-Haul Cares
4 years
@JohnBarrowman Hi John, I am terribly sorry to hear this. Please direct message us your rental contract number so we can look into this for you. Thanks! -Heather
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@UHaul_Cares
U-Haul Cares
4 years
@IAmMonique16 Hello, I have confirmed with Team 172 that Willie has not been an employee with U-Haul for several months. - Daniel, Social Media Customer Care Manager
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@UHaul_Cares
U-Haul Cares
10 years
@MjButchart7 Hope everything goes well! Let us know if you have any questions regarding your rental along the way! ^TA
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@UHaul_Cares
U-Haul Cares
10 years
@afterellen Lovely pic, ladies! ^MS
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@UHaul_Cares
U-Haul Cares
3 years
Direct message us for customer care! We are glad to help!
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@UHaul_Cares
U-Haul Cares
7 years
@OneyNG Is there anything we can assist you with?^AR
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@UHaul_Cares
U-Haul Cares
9 years
@SantiLosTao Have a good time at prom! ^NG
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@UHaul_Cares
U-Haul Cares
4 years
@naimathecreator We will forward this to the Marketing Company President and please contact workplace solutions at (602) 263-6625.- Carrie
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@UHaul_Cares
U-Haul Cares
11 years
@BiggFerry Is everything OK? ^AA
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@UHaul_Cares
U-Haul Cares
4 years
@BisHilarious We appreciate you bringing this to our attention. Please be sure to report any illegal activity or crime to your local authorities. They will ultimately reach out to us and we will assist in anyway we can. Thanks! -Heather
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@UHaul_Cares
U-Haul Cares
9 years
@gourmetspud Oh, no, sorry to hear that. Did they tell you why? Did you have a reservation set up? ^DA
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@UHaul_Cares
U-Haul Cares
2 months
@BosBikeBlockers Yes, they are. You can reach out to the local authorities regarding local laws that are being broken. -Alisha
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@UHaul_Cares
U-Haul Cares
7 years
@alexy0gi Oh no! Please report this to your local authorities. ^AR
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@UHaul_Cares
U-Haul Cares
3 years
@catbiteband Hello catbiteband. I apologize there was an issue with your installation appointment. Please send a direct message with the order number, name and email address on the order. -Jenn
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@UHaul_Cares
U-Haul Cares
6 years
@MikeMcKenna56 Hi, I am terribly sorry for the leak with the trailer and damage to your property. Can you please direct message me your contract number and the best way to reach you, so I can be sure this gets looked into for you. Thanks!-Heather
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@UHaul_Cares
U-Haul Cares
8 years
@frat_nat_ At least your friendly, lol. Have a great day. ^KS
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@UHaul_Cares
U-Haul Cares
10 years
@ClaireSchuh Is everything OK? ^AA
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@UHaul_Cares
U-Haul Cares
10 years
@AlyssaRucker We will miss you too! Until next time. :) ^AA
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@UHaul_Cares
U-Haul Cares
3 years
@TheGuy870 I am sorry for any scheduling issues with your rental. If we can be of assistance, please send us a DM with your name, the reservation number, and the phone number or email provided. -Rob
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@UHaul_Cares
U-Haul Cares
9 years
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@UHaul_Cares
U-Haul Cares
10 years
@NHLFlyera Hmmm, I know nothing about hockey. Sorry...^DA
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@UHaul_Cares
U-Haul Cares
3 years
Please direct message us if you need customer care! We are still online with Twitter! #facebookdown
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@UHaul_Cares
U-Haul Cares
10 years
Thank you @doubletree for the special delivery of cookies! #CookieCare ^AA http://t.co/t23rax1n6Z
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@UHaul_Cares
U-Haul Cares
4 years
DM us for Assistance! Send your name, phone number, and email and how we can assist you!
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@UHaul_Cares
U-Haul Cares
9 years
@aaron_bruch Glad we were able to be there for you! Have a safe trip :) ^JM
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@UHaul_Cares
U-Haul Cares
11 years
@jasmineholt_ Whoa! Is she alright? ^AA
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@UHaul_Cares
U-Haul Cares
4 years
@ShadowBeatz Hello ShadowBeatz. Our trucks are currently not equipped with auxiliary ports. -Karen
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@UHaul_Cares
U-Haul Cares
4 years
@TomFawkes @uhaul Hi Tom! Please send us a DM with your reservation number and the phone number or email you used for the reservation so we can check on this for you. - Rob
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@UHaul_Cares
U-Haul Cares
4 years
@browofjustice This is very concerning. Can you please have this individual reach out to us either here or by e-mail at service @uhaul .com. Thank you. -Jill
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@UHaul_Cares
U-Haul Cares
8 years
@paiggger we were really just hoping from some Chipotle ;) Best wishes on your move, hope you found some help :) ^MPM
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@UHaul_Cares
U-Haul Cares
9 years
@Stellacopter @Karate_Horse I am trying to help solve an issue if there is one. If not, have a nice day. ^MS
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@UHaul_Cares
U-Haul Cares
2 years
@WoodyMutt @48Ward Thank you for bringing this to our attention. I will get an email sent out to the area field manager so they can speak with the location about this. -Carrie
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@UHaul_Cares
U-Haul Cares
4 years
@whore4guyfieri Hello, is there something we can assist you with? Please send a direct message if you have a specific issue, we can try to help you with. -Jenn
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@UHaul_Cares
U-Haul Cares
8 years
@thehalocline Awesome! Glad everything went well! ^AR
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@UHaul_Cares
U-Haul Cares
5 years
@ArtemR I am sorry someone renting our truck stole from your in-laws. Please have them make a report to the local authorities; we will cooperate with legal authorities in catching criminals involving our equipment. - Rob
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@UHaul_Cares
U-Haul Cares
5 years
@DavidADC Hello David we will be open to assist with your move and you can see how we are keeping our trucks clean at - Nicole
@uhaul
uhaul
5 years
Your safety is our highest priority, which is why our U-Haul field teams have added extra steps to our intensive cleaning protocols. #UHaulCares
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@UHaul_Cares
U-Haul Cares
11 years
@gskarz That is a great job packing :) ^PC
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@UHaul_Cares
U-Haul Cares
2 years
@TheOnlyRyann Hello Ryann! We apologize for the scheduling issues you're facing. Can you please DM us your reservation number, phone number and the name on the order? Thank you! -Rochelle
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@UHaul_Cares
U-Haul Cares
8 years
@CECoolidge Sorry to hear about the situation. Please DM with the rental contract number, we will be glad to help any way we can. ^AK
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@UHaul_Cares
U-Haul Cares
3 years
@catbiteband Hello catbiteband. Please send a direct message with the order number, name and email address on the order. -Jenn
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@UHaul_Cares
U-Haul Cares
8 years
@CamDeLaCreme Ask, and ye shall receive! ^AK
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@UHaul_Cares
U-Haul Cares
9 years
@CRSmovers Thank you for sharing! ^MM
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@UHaul_Cares
U-Haul Cares
9 years
@Karate_Horse Hello, is there something we can help you with? ^MS
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@UHaul_Cares
U-Haul Cares
8 years
@EmmaleaT Is there something we can help you with? ^TF
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@UHaul_Cares
U-Haul Cares
8 years
@sydneyhawkins16 Please do not steal^ds
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@UHaul_Cares
U-Haul Cares
8 years
@dearevanlyrics Best Wishes to you. ^KS
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@UHaul_Cares
U-Haul Cares
3 years
@shaynaxena @davidfrum Thank you for your feedback about one of our Neighborhood Dealer locations. If you would like to direct message us your phone number or email, I can have the area manager, give you a call regarding your interaction at the store. -Daniel
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@UHaul_Cares
U-Haul Cares
2 years
@TheOnlyRyann Good Morning, I am so sorry for the inconvenience. Is there anything I can do for you? -Patricia
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@UHaul_Cares
U-Haul Cares
8 years
@hayleegemeiner Best wishes, hope it heals soon! ^MDS
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@UHaul_Cares
U-Haul Cares
6 years
@Skyduck64 Hi Skyler, I am very sorry for this experience. I would like to look into this. Can you please send us your reservation number and phone number in a Direct Message? -Leah
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@UHaul_Cares
U-Haul Cares
5 years
@SapphoMode Hello Lily, how may we help you? -Jenn
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@UHaul_Cares
U-Haul Cares
4 years
@JohnBarrowman We are happy to provide assistance John! Please feel free to reach out if you need us in the future! -Leah
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@UHaul_Cares
U-Haul Cares
9 years
@alainahilts I am sorry to hear you are having a difficult time. Is there something we can help you with? ^MPM
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@UHaul_Cares
U-Haul Cares
3 years
@goldenrabbit21 Hi! Our trailers use a 2" ball and a 4-pin flat wiring connector. Your towing vehicle will need a receiver hitch with enough weight capacity to safely tow the trailer. You can find out an installed hitch's towing rating, we have advice here: -Rob
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