We have made the decision to retire this account. Moving forward, the Slack Status site, , will be the source of truth for all incident news. Alerts will also be available through the RSS and Atom feeds linked at the bottom of the Slack Status home page.
Customers may experience issues connecting to Slack to loading channels at this time. Our team is on the case and we will keep you posted. Apologies for any disruption.
Some customer may be experiencing issues with loading Slack. We'll provide a status update once we have more information. We're sorry for the disruption.
Users have reported general performance issues such message sending failures and timeouts. We’re working to get things back to normal as quickly as possible and will provide an update shortly.
Some users may be experiencing trouble connecting to Slack. We’re working hard to resolve the issue as quickly as possible and we’ll update you once we have more information to share.
Some users may be unable to connect to Slack, while others are seeing general performance issues. Our team continues to investigate and we will keep you posted as we know more.
We are aware of connectivity issues related to DNS that are impacting a small sub set of users. This issue was caused by our own change and not related to any third-party DNS software and services. (1/3)
Some users from Indonesia may have trouble connecting to Slack at this time. We'll follow up with more information as soon as we have it. We apologize for any disruption to your work.
We believe that most customers should be able to connect to Slack again. If you're seeing any continued issues, please reach out to feedback
@slack
.com. We're very sorry for the disruption today.
Users have reported general performance issues such message sending failures and timeouts. We’re working to get things back to normal as quickly as possible and will provide an update shortly.
We are receiving multiple reports of threads not loading and some users are unable to send messages. We’re investigating will update as you soon as possible. We appreciate your patience in the meantime.
Thank you for bearing with us. It will take some time for the resolution to reach everyone. Switching to Google DNS may help for now, if organization policy permits.
We're seeing signs of improvement. Please try reloading Slack, and if not a cache reset. We’re still monitoring the situation. We’ll confirm once this issue is fully resolved.
We incorrectly stated this issue is expected to be resolved within 12 hours, when in fact it’s expected to be resolved within the next 24 hours. We’re very sorry for the incorrect information shared and for the continued trouble due to this issue.
We've resolved the issue, and all impacted customers should now be able to access Slack. You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. Apologies for the disruption!
We're continuing to investigate the connection issue and will keep you posted as soon as we have more information available. We apologize for the disruption here and thank you for your continued patience.
This issue is resolved. If you're still experiencing trouble, reload Slack on desktop or restart Slack on mobile. If you switched to Google DNS, you may keep that enabled or switch back now. Our apologies again for the disruption.
Everyone should be able to connect to Slack now. Please let us know at feedback
@slack
.com if you have any connection trouble. Thank you for being patient with us, we appreciate it.
We're seeing some signs of improvement, and reloading Slack (Ctrl/Command + R) may allow Slack to load again. The issue is not resolved for everyone, however, and we'll be back again once we have another update to share.
Users may be unable to load Slack at the moment. We're on the case and will report back as more news becomes available. Thanks for your patience in the meantime.
Our investigation of this connection issue is still ongoing at this time. We’ll be back with another update and apologize for this disruption. Thank you for your continued patience.
We're happy to announce that things are back up and running again. We're sorry for the interruption, and if you're still running into any trouble please let us know.
Some users are experiencing degraded performance across devices, specifically around sending messages or API calls. We'll keep you updated as we know more.
Some users may experience issues with loading threads and channels, adding users to group DMs, rendering some hyperlinks and also seeing an empty Saved section. We apologize for the inconvenience.
We expect all customers’ connectivity issues to be resolved within the next 12 hours. We know how important it is for people to stay connected and we apologize for this disruption. We’ll share another update when the issue is resolved. (3/3)
We are experiencing issues with connectivity and other services. We're currently investigating the issue and will provide a status update once we have more information.
Widespread internet issues affecting multiple websites are causing connection issues to a small percentage of Slack users. We're monitoring the situation and will provide an update as soon as we have more information.
In addition to slow performance, some customers may also be running into trouble accessing their Slack channels entirely. We're digging into this and will be back with more updates soon.
In order to resolve this faster, your ISP (Internet Service Provider) will need to flush their DNS record for . Please reach out to your networking team to provide them with this information. (2/3)
We'll continue to share other Slack news and provide support through our main account,
@SlackHQ
. You can also reach us at feedback
@slack
.com with any questions or feedback you may have. 💌
Customers may still be experiencing trouble in Slack, specifically with sending messages and loading threads. We’ll continue to provide updates as we know more.
Slack services are back up and running, though please reach out to feedback
@slack
.com if you continue to experience any trouble. Thank you for your patience.
Some users in Indonesia experienced connectivity issues with Slack. We determined that a local Internet service provider (ISP) is not resolving Slack domains as expected. Please reach out to your ISP if the problem persists.
@cogdog
Oh dear! 😬 Thanks for bearing with us while we investigate. Once you can connect to the status site again, you'll know. 😎 We'll also tweet out once it's resolved!
@t335237697
We're retiring the Twitter app that was built by Slack, as it's no longer able to post tweets to channels. This app relied on an upstream API service, which is no longer available to us.
We've released a fix for the issue that affected posts and calls on desktop. Affected customers should be able to get things working again by using Cmd/Ctrl+Shift+R to reload the app. We apologise for the disruption to your day.
Issue resolved! Customers should now be able to load messages and files in Slack and send messages. We're sorry for the disruption we brought to your day.
This issue is now resolved. Please fully quit (Command + Q / Ctrl + Q) your Slack app or browser and restart it if you're still having trouble. We apologize for any disruption this caused to your day.
We’re investigating a problem with the ranking of autocomplete suggestions in search. We’ll be back with another update as soon as we have more information to share.
We've identified the cause of this issue and we're currently rolling out a fix for the Threads view. Users should start seeing improvement soon. We'll be back once we have more news to share.
Customers should no longer be experiencing issues with sending messages, loading threads and uploading or downloading files. Thank you for your patience while we worked to resolve this!
We’ve resolved the issue with threads, channels, and DMs. Slack is back to full functionality. Thank you very much for your patience while we worked on getting this fix out the door.
Customers using our iOS app report seeing their messages remain marked as unread and the channels bolded even after reading the channel and navigating away. Our team are currently investigating this.
Some users might be able to see the Threads view, but they may experience slowness or trouble loading certain threads within that view. We continue investigating this issue closely and will provide updates when we know more.
@acdha
Hey, Chris! We're aware that the status site is also not working for some folks. Our engineers are investigating what's happened and the ongoing issue is our team's highest priority right now.
We’re still investigating the issues with these key features, especially with messages failing to send. We’re so sorry for the interruption to your day.
@WehypeChris
This might come as a surprise but it's a bug, not a feature.
On a serious note: sorry about the disruption. We know it's annoying and we're working on a fix.