Sierra @SierraPlatform Twitter profile

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Sierra

@SierraPlatform

8 months

Hi, we're Sierra, the conversational AI platform for businesses. We help companies elevate their customer experience with AI.

Meet Sierra, the conversational AI platform for businesses | Sierra

Sierra is the conversational AI platform for businesses, enabling every company to create always-on, delightful, conversational customer experiences for everything from support to retail, recommend...

sierra.ai

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Sierra

@SierraPlatform

8 months

Thanks to @jonfortt for having our founders on to discuss conversational AI, working together in person, and more.

Jon Fortt

@jonfortt

8 months

I speak with Sierra Co-founders @btaylor and @claybavor about raising $110 million, meeting at Google, joining the board of OpenAI, and the future of artificial intelligence

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Sierra

@SierraPlatform

8 months

Really enjoyed the conversation this morning with @YahooFinance . Thanks for having us to talk about our vision for Sierra.

Analysis: Why OpenAI's chairman is betting big on this AI frontier

OpenAI chairman Bret Taylor emerges from stealth mode with a new AI company.

finance.yahoo.com

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Sierra

@SierraPlatform

2 months

Recently @claybavor joined @gradypb and @GuptaRK22 on the @sequoia #TrainingData podcast to discuss how our AI agents elevate customer experiences, making them delightful, safe, and reliable. Learn how Sierra empowers brands to create AI that truly represents them. Check it out!

Sequoia Capital

@sequoia

2 months

Listen to an all new episode of Training Data feature @SierraPlatform co-founder @claybavor Available here or wherever you listen to podcasts: YouTube: Spotify:

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Sierra

@SierraPlatform

1 month

Just dropped! 🚀 Big thanks to @patrick_oshag for hosting @btaylor on the #InvestWithTheBest podcast. Listen in as they dive into the future of AI agents, the 'agent era,' and Bret’s insights on building Sierra. 🎧

Patrick OShaughnessy

@patrick_oshag

1 month

“You'll put as much care and attention into your AI agent as you do your website or your mobile app” - @btaylor Bret Taylor’s resume is … impressive: Built Google Maps CTO @ Facebook (in key years) Chair @ Twitter Founder @ Quip Co-CEO @ Salesforce Sitting Chair at OpenAI

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Sierra

@SierraPlatform

5 days

Today we're excited to announce a new way to interact with Sierra agents: voice. Learn more about how this new capability is transforming customer interactions in our latest blog post.:

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Sierra

@SierraPlatform

26 days

New office, same love for bahn mi 🥪. Breaking bread and building big ideas at Sierra! 💡

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Sierra

@SierraPlatform

10 days

Sierra partnered with @Casper to launch Luna 2.0, their AI agent delivering 24/7 personalized customer support. From helping with mattress purchases to driving lifelong loyalty, Luna 2.0 is transforming the shopping experience!💤✨️ Learn more:

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Sierra

@SierraPlatform

5 months

Before Sierra, @OluKai 's customer care team focused on closing 150 tickets daily; now, 50% of the time, the OluKai AI Agent can resolve a ticket or inquiry without human intervention — freeing up the team to focus on higher-value, more complex cases. #CustomerCare

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Sierra

@SierraPlatform

1 month

Chatbots aren’t cutting it anymore. It’s time to say bye-bye, bots. Discover 5 reasons why AI agents are the future of customer service. Learn more here on the blog: #AI #ByeByeBots #CustomerExperience

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Sierra

@SierraPlatform

4 days

This morning, @claybavor & @btaylor sat down with @SquawkCNBC to share how Sierra is transforming customer interactions with AI agents, the recent introduction of Voice, the competitive AI landscape, & the future of startups vs incumbents.

Sierra co-founder Bret Taylor on AI agent startup: We want to make our customers successful

Sierra co-founder Clay Bavor and Bret Taylor, Sierra co-founder and CEO and OpenAI board chair, join 'Squawk Box' to discuss the AI startup, building AI agents that directly interact with customers,...

www.cnbc.com

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Sierra

@SierraPlatform

2 months

In the age of conversational AI, every company needs an agent. Sierra makes it easy. #MeetSierra #CustomerExperience

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Sierra

@SierraPlatform

3 months

Sierra AI agents are transforming customer experiences - helping to set up Sonos speakers, refresh SiriusXM radios, and process OluKai shoe returns and exchanges. We've packaged up some of our lessons learned from building AI agents at scale.

Shipping and scaling AI agents | Sierra

Sierra agents are refreshing SiriusXM radios, debugging Sonos setup flows, and managing OluKai returns and exchanges. In this post, we share lessons from building AI agents at scale.

sierra.ai

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Sierra

@SierraPlatform

24 days

We’re not just about tech; we’re about genuine relationships. We know our customers — and their products — inside and out. That’s what makes our partnerships so unique, and why we're leading in the AI agent space.

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Sierra

@SierraPlatform

2 months

We believe that agents represent a new category of software and the future of how companies will interact with their customers. If in 1995 you needed a website, in 2025 you'll need an AI agent. #TechEvolution #SierraAI #MeetSierra

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Sierra

@SierraPlatform

25 days

#TBT to a last week in sunny LA, where the Sierra team was hard at work helping customers take their AI agents live! 🌟 From onboarding new features to fine-tuning performance, we’re excited to partner with amazing businesses shaping the future of Agentic AI. 😎🚀

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Sierra

@SierraPlatform

2 months

New software demands a new approach. AI agents are goal-based, unlike traditional software which is rule-based. At Sierra, we’ve created the Agent Development Life Cycle, making our agents reliable & scalable. Read more: #AI #MeetSierra #ConversationalAI

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Sierra

@SierraPlatform

2 months

See what Sierra can do for you: #MeetSierra #CustomerExperience #ConversationalAI #SierraAI #DigitalTransformation

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Sierra

@SierraPlatform

2 months

AI agents will transform personal and professional interactions, handling tasks and engaging customers. They will be as central to your brand as your website. Learn more: #SierraAI #DigitalExperts #ConversationalAI

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Sierra

@SierraPlatform

4 months

The @Sonos team has a "whatever it takes" philosophy, and found their AI agent to be dynamic, creative, and capable of meeting the expectations of a Sonos-quality customer experience. #CustomerExperience #AIAgent

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Sierra

@SierraPlatform

2 months

Sierra Co-Founder @btaylor just had an inspiring chat with @reidhoffman on the @mastersofscale podcast. They dove into the future of AI, the magic that makes Sierra tick, and why now is the time for businesses to start experimenting and innovating with AI.

Masters of Scale

@mastersofscale

2 months

. @btaylor , chairman of @OpenAI , joined Masters of Scale founding host @reidhoffman to discuss OpenAI's mission to shape the world, why he founded @SierraPlatform , and how business leaders should be using AI. Watch the interview:

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Sierra

@SierraPlatform

4 months

Congratulations to the Sierra AI Research team on the publication of this most recent research report and creating a new benchmark for AI agents in the real-world.

Shunyu Yao

@ShunyuYao12

4 months

Excited to share what I did @SierraPlatform with @noahrshinn pedram and @karthik_r_n ! 𝜏-bench evaluates critical agent capabilities omitted by current benchmarks: robustness, complex rule following, and human interaction skills. Try it out!

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Sierra

@SierraPlatform

4 months

Consumers expect to have engaging, personalized conversations when interacting with brands. AI agents deliver in a way that chatbots can't — as an extension of your company and its knowledge. #CustomerCare #SierraAI

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Sierra

@SierraPlatform

3 months

Sierra’s Agent Engineering team sits at the intersection of software engineering, frontier AI deployment, and customer success. We’re building the next generation of customer experiences, and we’re hiring! Read more about this exciting opportunity:

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Sierra

@SierraPlatform

1 month

The @Chubbies crew keeps the fun going with their AI agent, Duncan Smuthers, built on the Sierra platform. Discover how the company maintained its irreverent brand and drove loyalty with conversational AI: #AI #CustomerCare

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Sierra

@SierraPlatform

3 months

Register now for our upcoming webinar: Sierra's Guide to AI Agents. @btaylor and @claybavor will introduce you to Sierra, unpack what AI agents are and how Sierra AI agents work, and give you a demo of our agent in action. Sign up here:

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Sierra

@SierraPlatform

3 months

It’s officially summer time, which means that consumer brands are starting to get ready for the holiday season. Read on to learn how you can deploy an AI agent to help you staff up your customer service team and delight your holiday shoppers, today.

The holiday rush has started: How OluKai and Sonos gear up for the season with AI | Sierra

For most direct-to-consumer and retail brands, the holiday season is the busiest time of year. Not only does this season represent a massive revenue opportunity, but demand surges stress-test systems...

sierra.ai

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Sierra

@SierraPlatform

2 months

In its first week, the @ww_us AI agent autonomously handled inquiries with high CSAT. The tech team ensured top security and brand alignment every step of the way. Learn more: #CustomerSatisfaction #AIInnovation #DigitalTransformation

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Sierra

@SierraPlatform

4 months

After partnering with Sierra, @ww_us began to see their AI agent make an impact on key areas of Customer Care — with a significant increase in containment rate, continued customer satisfaction, and a notable drop in average handle time. #SierraAI #CustomerSatisfaction

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