Crews continue to work hard to restore power to residents and businesses throughout Santa Clara. We thank you for your patience. For updates on outages, please visit our outage map at Stay safe out there, Santa Clara.
#poweroutage
We are currently experiencing a power outage in the SE part of the city. A troubleshooter is responding. We will provide more info as it becomes available.
We would like to give a heartfelt THANK YOU to our dedicated SVP staff! Working around the clock to ensure that our community stayed safe and power was restored. The commitment to service is truly commendable, and we're grateful for our team. Together, we can weather any storm!
We are currently experiencing a power outage in the SW part of the city, affecting 3691 customers. A troubleshooter is responding. We will provide more info when available.
Here's a map to provide a general idea of the area where the outages have occurred due to the high winds. We are unable to confirm specific streets affected. Our staff is focused on identifying the causes, addressing any damage and restoring power as quick as we safely can.
We are currently experiencing a power outage in the SW part of the city, affecting 3,695 customers. A troubleshooter is responding. We will provide more information as it becomes available.
Outage update: we need to patrol the line to determine the cause before we can estimate a time it will be restored. Once we know the cause, we will know how much work it will take to make repairs if necessary and restore power.
If you are a Santa Clara small business owner impacted by the pandemic, we have grants up to $10,000 to help lower your electric bills by improving your energy efficiency. Projects must be complete by Dec. 31, 2021. Get details at .
Outage update - a wire sagging due to the heat and load made contact with another wire, causing the outage. Field crews are working on a plan to switch power around to restore it as soon as they can. We will provide more info when we have it from the field.
We currently have outages that extend into all 4 quadrants of the city. We are aware of 5 large outages and multiple small outages. Our staff is working to address them as quickly as safely possible. When we have updates from the field, we will post more info. Please be patient.
Outage update - a goose took down multiple spans of overhead power lines. We are working to switch power around to restore power to as many customers as possible.
Assessment of damage from the lightning strikes at one of our substations is complete and a plan is in place to restore power to 5,744 customers in approx. 3 hours. We do not have a list of addresses affected available at this time, so we won't be able to respond to inquiries.
We are currently experiencing a power outage in the southern part of the city, affecting over 1500 customers. A troubleshooter is responding. We will provide more info when available.
We are receiving many requests for updates about specific areas but unfortunately, we do not have any additional info at this time. Our crews are working on multiple outages and they are focused on restoration. Communication is secondary. We appreciate your patience.
We have another outage in the SW part of the city affecting 2678 customers. A troubleshooter is responding. When we have more info and an estimate on restoration, we will provide an update.
We are currently experiencing a power outage in the SW part of the city, affecting 2,877 customers. A troubleshooter is responding and we will provide more info when available.
High winds have caused multiple outages throughout the city and we have @ 10,000 customers without power. We have multiple crews working to restore power as quickly as safely possible and they will communicate when able. Please be patient as we wait for info to post.
Crews worked throughout the night to restore power to Santa Clara residents and businesses. Unfortunately there are still several outages in the city. We will continue to update the outage map when we receive new information. Thank you for your patience.
We are currently experiencing a power outage in the SW part of the city, affecting 3,691 customers. A troubleshooter is responding. We will provide more info when available.
We are getting lots of reports from customers with their location saying the power is out. We are aware. The lightning strikes have taken a lot of customers out. We are unable to respond to each individual inquiry at this time. Please be patient as we deal with this storm.
We were able to isolate an issue and restore power to additional customers in the SW part of the city. We are continuing to work to restore additional customers as we are able.
The outage that is estimated to be restored around 3pm is in the central part of the city, with most customers in the SE & SW quadrants. The outages still being assessed are in the NE quadrant. No estimate is available for those yet.
We are currently experiencing a power outage in the SW part of the city, affecting 3839 customers. A troubleshooter is responding. We will provide more info when available.
We understand the frustration caused by ongoing outages in our city. Our crews are working tirelessly to resolve them as quickly as possible. We apologize for any inconvenience this may have caused.
At 10:05am, power was restored to 1,279 customers affevted by the lightning strikes this morning. We are continuing to assess damage elsewhere and work to restore power as quickly as safely possible. We appreciate your patience.
Correction!
We've just received word that the field crew found additional lighting damage at the substation while making repairs. Updated estimated restoration is now 5pm instead of 3pm. Sorry for the error!
We are still assessing the damage at multiple outage locations due to the lightning strikes and will provide an estimate on restoration as soon as it is available. We appreciate your patience.
For those still sending tweets and DMs, we understand how miserable it is to be without power in this heat and are working to restore it as quickly as safely possible. We can't get to all individual messages so please watch our feed for updates. We post as info is received.
We have a new power outage in the SW part of the city affecting approx. 2000 customers due to a line down. A crew is responding and we will provide moreinfo when available.
For reference, this map shows roughly how the city is broken into quadrants. However, circuits do not follow strict street boundaries and an outage in one quadrant may cross into another.
Winds are currently gusting up to 43mph & we anticipate the possibility of additional power outages. Our crews are working through the night to get power on as quickly as safely possible. Our priorities are to address putages with safety issues first. We appreciate your patience.
We're experiencing power outages due to the ongoing lightning strikes & cannot provide specifics at this time due to the number of customers affected. Phone system is overloaded with calls & we won't be able to respond to inquiries about estimated restoration until we investigate
For the 1595 customers in the SW affected by the outage at 306pm, we have ultiple lines down and are working to isolate the issues to restore power to as many as possible while we make repairs. No additional info available yet.
Update for the 3707 customers affected by the outage that was briefly restored earlier - power has been restored to all but a few customers who will remain out until tree trimming can take place to clear that section of the line.
You think you've had a hard day at work? Our crews have been working 16 hour days in. 100 degree heat for nearly 2 weeks to help rebuild the
@ReddingElectric
system after the
#CarrFire
. Not everyone is cut out for this work. We're proud of them!
#publicpower
Outage update: the cause of the outage is a squirrel. We are working on a plan to switch power around to restore service as quickly as safely possible. We expect another update in about an hour.
We are experiencing an outage in the SE part of the city, affecting approximately 2590 customers. This is one of multiple outages already ongoing in the city. We will provide updates when we get them from the field.
Outage update: power will be restored to all but 90 customers within about an hour. We will provide an estimate for the remaining customers as soon as we are able.
At 6:06pm, power was restored to the remaining 1,422 customers affected by the outage due to a lightning strike at a substation. We still have 3 pole top transformer outages remaining.
💡 Have you ever looked at all the lightbulb options at the store and wondered which one was right for your needs? If so, check out this short video to learn more:
For customers who received a notice about a planned power outage this week for maintenance, they have been canceled due the excessive heat. Notices have been or will be sent out with a rescheduled date. There will be NO planned outages this week.
Power has been restored to all customers. The troubleshooter found a tree branch in the 12kV lines. He removed the branch and was able to restore power.
Update for the SE outage affecting 2590 customers - a tree fell and took out a power pole. Transformer oil spilled and must be cleaned up. The tree must be removed and the pole replaced. We are working to isolate the issue to restore powerto as many people as possible.
Our crews have a lot to smile about! Nothing is more gratifying than hard work helping others. And after nearly 2 weeks working on rebuilding the electric system after the
#CarrFire
, they've completed their assignment & are heading home to see their families.
#PublicPower
We are currently experiencing a power outage in the NE part of the city, affecting 2636 customers. A troubleshooter is responding. We will provide more info as it becomes available.
At least four separate large outages due to lightning strikes are affecting a total of 7,821 customers currently. No estimate on restoration yet as we continue to assess the damage.
News agencies are reporting 71 lightning strikes in the South Bay in the last 10 minutes. These are causing power quality events and power outages in our city and throughout the bay area. Please be patient as we work through this situation.
We are currently experiencing a power outage in the SW part of the city affecting 2132 customers. A troubleshooter is responding. We will provide more info when available.
We have a second power outage in the SW part of the city, affecting 2765 customers. A troubleshooter is responding. We will provide more info when available.
Outage update for the 2000 customers who received an estimated restoration of 10pm, that estimate is still accurate, but it may be a little past 10pm.
We also have another transformer outage that should be restored around 10pm as well.
We've confirmed the loud noises were fireworks, but appreciate all the info in case it was able to help identify the causeof the outage. We have received a report of a power pole and tree on fire. SCFD has responded. We are investigating the damage to determine restoration time.
Outage update: our crews worked through the night to assess damage from the lightning strikes and restore power. As of 6am, we have 3 small outages affecting a total of 39 customers and a traffic signal remaining without power. We appreciate your patience.
We are currently experiencing a power outage in the NE part of the city affecting 3,631 customers. We will provide an update when we have more information.
For those emailing that their outage is not included on the map, the map does not identify location of outages. It provides boundaries of quadrants we reference in posting outages. Our staff is overwhelmed with calls and email. Please be patient as we work to restore power.
We have two large outages impacting over 4000 customers combined and are unable to respond to all the individual tweets and DMs. Our crews are focused on restoration and we will provide updates when we receive them. Please check back for updates.
Outage update: 4,442 customers are affected by the outage in the SE part of the city. Our troubleshooter is still patrolling to locate the cause. We will provide more information as it becomes available.
We need to de-energize a circuit in the SW part of the city to make emergency repairs to equipment. This will affect 2,099 customers. Power should be restored around 10:45pm.
Mylar balloons tangled in the power lines caused the outage. Power has been restored to all remaining customers. Please remember to always tie or weigh 🎈balloons down to avoid causing a power outage like this one.
We are currently experiencing a power outage in the SW part of the city, affecting 2,678 customers. A troubleshooter is responding. We will provide more info when available.
We are currently experiencing a power outage in the SE part of the city, affecting 2133 customers. A troubleshooter is responding. We will provide more info when available.
The current outage is a very large outage affecting 5 circuits. An electrician is also responding. We will provide an estimate on restoration once the cause and plan for restoration are determined.
We have 10 small outages throughout the city and are working to assess the issues and make repairs. Due to high heat and excessive loads, several transformers must be replaced. We appreciate the patience of those affected as we work to restore power as quickly as we safely can.
Power has been restored to all customers. The outage was caused by mylar balloons in the power lines. Please remember to tie or weigh your balloons down!
Urgent! The California Independent System Operator has issued a Stage 2 Emergency and is requesting voluntary energy conservation from all customers. Please set thermostats to 78゚ and delay using appliances such as clothes washers, dryers, and ovens.
Here are most of our crew members who are en route to provide mutual aide for
@ReddingElectric
in response to the
#CarrFire
. They will be there for 1.5-2 weeks to assist in rebuilding electric lines.
#publicPower
We are currently experiencing a power outage in the SW part of the city, affecting 2,869 customers. A troubleshooter is responding. We will provide more info as it becomes available.
Outage update - power has been restored to approximately 600 of the 2678 customers affected by the outage that began around 6:40pm. No estimateon restoration for the remaining customers yet.
Outage update - a large tree branch fell on the power line. Power has been restored to all but 165 customers who will remain out until the branch can be removed and damage assessed.
We've located a wire down and been able to restore power to 3,099 customers. We will provide an update for the remaining customers as soon as possible.