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Rockstar Support Profile
Rockstar Support

@RockstarSupport

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Official Rockstar Games technical support on Twitter. Also check out the Rockstar Support website for help and answers.

New York, NY
Joined May 2010
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@RockstarSupport
Rockstar Support
4 years
Due to extremely high player volumes, we are currently experiencing issues with access to Rockstar Games Services including the Rockstar Games Launcher and GTAV for PC. We are actively working to resolve the issue and will keep you updated of any changes.
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@RockstarSupport
Rockstar Support
4 years
Black Lives Matter. To honor the legacy of George Floyd, today, 6/4/20, from 2:00-4:00 p.m. ET, we will be shutting down access to our online games, Grand Theft Auto Online and Red Dead Online.
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@RockstarSupport
Rockstar Support
2 years
We are aware of potential new exploits in GTA Online for PC, which we aim to resolve in an upcoming planned security-related Title Update. If you think you might have experienced any related issues, please reach out to Rockstar Support:
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@RockstarSupport
Rockstar Support
3 years
We're currently working to resolve the issue with GTA Online profile migration for PS5 and Xbox Series X|S where those migrating from PS4 or Xbox One are currently blocked due to previously migrating those accounts to PC, and will update everyone once this is working as intended.
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@RockstarSupport
Rockstar Support
4 years
The issue impacting service performance for the Rockstar Games Launcher and GTAV on PC is now resolved. Thank you for your patience.
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@RockstarSupport
Rockstar Support
10 years
Due to issues with PSN & XBL connectivity, we're extending the GTA Online Festive Surprise Christmas Day inventory gifts for the time being.
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@RockstarSupport
Rockstar Support
3 years
The Rockstar Games Launcher is now online, but GTA: The Trilogy – The Definitive Edition is unavailable to play or purchase as we remove files unintentionally included in these versions. We're sorry for the disruption and hope to have correct ones up soon.
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@RockstarSupport
Rockstar Support
3 years
Grand Theft Auto: The Trilogy - The Definitive Edition is again available through the Rockstar Games Launcher for play and purchase. We sincerely apologize for the inconvenience, and are working to improve and update overall performance as we move forward:
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@RockstarSupport
Rockstar Support
6 years
We are aware of an issue affecting Xbox One Ultimate Edition players not being able to access Red Dead Online. Please be patient as we investigate this issue.
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@RockstarSupport
Rockstar Support
3 years
We thank you for your patience and understanding as we continue to work on restoring services for the Rockstar Games Launcher and supported titles.
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@RockstarSupport
Rockstar Support
1 year
We are aware of an issue with vehicles and the loss of vehicle insurance in GTA Online. We are currently working to resolve this and will share an update as soon as it is available.
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@RockstarSupport
Rockstar Support
3 years
A new Title Update is now available for the PS5, PS4, Xbox Series X|S, Xbox One, and PC versions of Grand Theft Auto: The Trilogy – The Definitive Edition. This contains several fixes and will also be available for the Nintendo Switch in the coming days:
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@RockstarSupport
Rockstar Support
4 years
We are aware some players are currently experiencing connection issues with Red Dead Online. We are currently working on a fix and will share any updates as soon as they are available.
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@RockstarSupport
Rockstar Support
3 years
An issue where players were unable to use the Agency computer from GTA Online: The Contract in Private Sessions to access Security Contracts has been fixed. Players are now able to access the Agency computer in all session types.
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@RockstarSupport
Rockstar Support
4 years
We are aware of an issue resulting in Social Club account verification email delays and are actively working to resolve it. Players who have not received their account verification email after 4 hours should resubmit an email verification request.
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@RockstarSupport
Rockstar Support
3 years
The issue blocking GTA Online profile migration of PS4 and Xbox One accounts that were previously migrated to PC has been addressed, and that migration is now working as intended. Please note that GTA Online profiles on PC cannot be migrated to PS5 or Xbox Series X|S.
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@RockstarSupport
Rockstar Support
3 years
Online services for L.A. Noire and Max Payne 3 and GTA Online on PlayStation 3 and Xbox 360 will end by Dec. 16, 2021. Story Mode for all three titles will remain playable. Please visit for details.
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@RockstarSupport
Rockstar Support
4 years
We are aware some players may currently be experiencing a range of issues as a result of yesterday's RDR2 Title Update. We are currently developing fixes to address these and will share more information as it is available. For more details please visit
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@RockstarSupport
Rockstar Support
3 years
Services for the Rockstar Games Launcher and supported titles are temporarily offline for maintenance. Services will return as soon as maintenance is completed.
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@RockstarSupport
Rockstar Support
5 years
We are aware of player reports of low animal counts in Red Dead Online while playing in certain sessions. We are currently working on a fix and will provide an update as soon as we have more information.
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@RockstarSupport
Rockstar Support
3 years
We are aware of an issue with in-game deliveries of items and GTA$ in GTA Online, including Los Santos Tuners gifts, Prime Gaming rewards, and Shark Cards. We are currently working to resolve this and will share an update as soon as it is available — thanks for your patience.
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@RockstarSupport
Rockstar Support
4 years
The GTA$500k April 2020 gift may take up to seven days after log in to appear in player accounts. The GTA$500k April 2020 Gift will be deposited directly to the Maze Bank account of players who logged in and played GTA Online during April 2020.
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@RockstarSupport
Rockstar Support
6 years
We are aware of an issue affecting access to Social Club and our game servers. We are currently investigating.
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@RockstarSupport
Rockstar Support
6 years
We have resolved an issue where eligible players were unable to access Red Dead Online Beta on Xbox One. Please restart your console and try again. Thank you for your patience.
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@RockstarSupport
Rockstar Support
4 years
We are aware of an issue in GTA Online for PC where some vehicles, weapons and properties are not displaying in character inventories and are actively working to resolve it.
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@RockstarSupport
Rockstar Support
10 years
Full access has been restored to GTA Online and all services have resumed as normal. Server updates:
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@RockstarSupport
Rockstar Support
3 years
Players who sign in and play Grand Theft Auto Online between Friday July 23, 2021 and Sunday August 1, 2021 will have an additional GTA$250,000 deposited to their Maze Bank account within 72 hours. Gift deposits will begin Monday July 26, 2021.
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@RockstarSupport
Rockstar Support
2 years
Title Update 1.04.5 for Grand Theft Auto: The Trilogy - The Definitive Edition, is now available on PS5, PS4, Xbox Series X|S, Xbox One, Switch, and PC:
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@RockstarSupport
Rockstar Support
2 years
For those experiencing issues with payouts for Payphone Hits, Security Contracts, and Ammu-Nation Deliveries as part of today's update, we are implementing fixes — which some may already be seeing — and will update again once it has been fully resolved.
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@RockstarSupport
Rockstar Support
10 years
For those with GTA Online connection issues, we're working to restore full access as quickly as possible. Updates at
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@RockstarSupport
Rockstar Support
10 years
Today’s maintenance is now complete. Thanks for your patience.
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@RockstarSupport
Rockstar Support
6 years
Access to game servers and Social Club is now restored. Thank you for your patience during this downtime.
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@RockstarSupport
Rockstar Support
3 years
An issue has been identified with the delivery of the GTA$ 500k Stunt Jump bonus in GTA Online. Funds will be deposited into the MAZE bank account of all players who participated in Stunt Week by April 22, 2021.
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@RockstarSupport
Rockstar Support
8 months
On Feb. 28, 2024, Rockstar Games will consolidate its Terms of Service (ToS) and End User License Agreement (EULA). Players will be required to accept the new ToS when they sign in. More information available here:
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@RockstarSupport
Rockstar Support
9 years
GTAV for PC will go live on April 14 at 12:00 AM BST (In the US, this is Monday, April 13, at 7:00 PM ET, 4:00 PM PT).
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@RockstarSupport
Rockstar Support
1 year
The issue resulting in insurance not being correctly applied to vehicles in GTA Online is now resolved. Thank you for your patience.
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@RockstarSupport
Rockstar Support
9 years
Grand Theft Auto Online will be undergoing maintenance this Monday, August 17 at 11:00 PM ET/4:00 AM BST, for approximately 7 hours.
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@RockstarSupport
Rockstar Support
10 years
In case you missed out, the GTA Online Festive Surprise inventory gifts will be available again on New Year's Eve and New Year's Day.
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@RockstarSupport
Rockstar Support
5 years
Anti-cheat update: We are taking action on accounts that were detected manipulating PC mod menus to cheat in GTA Online. Players are advised as always to abide by terms of service and avoid suspensions, account resets or permanent bans. Policy:
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@RockstarSupport
Rockstar Support
5 years
We’re aware of ongoing issues preventing some people from playing RDR2 on PC and are actively working to resolve them.
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@RockstarSupport
Rockstar Support
6 years
Players should be able to log in to GTA Online without issue at this time. We are still experiencing some minor issues with certain features. Thank you for your patience.
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@RockstarSupport
Rockstar Support
10 years
Grand Theft Auto Online will be undergoing maintenance on Thursday, March 12th at 12:00 AM ET/5:00 AM GMT, for approximately 3 hours.
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@RockstarSupport
Rockstar Support
9 years
Today’s scheduled maintenance is now complete. Thanks for your patience.
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@RockstarSupport
Rockstar Support
4 years
The issue resulting in GTA Online for PC vehicles, weapons and properties not displaying in character inventories is now resolved. Please restart your game and sign in again for these items to display correctly.
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@RockstarSupport
Rockstar Support
4 years
Following the memorial, we hope you will join us in further honoring the many victims of America's racial injustices by supporting their families, black-owned businesses, those marching on the streets, and coalitions through the organizations listed here:
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@RockstarSupport
Rockstar Support
2 years
For GTA Online players who were experiencing issues launching content on PS4, Xbox One, and PC, the cause of these issues has now been addressed and you should no longer have any problems getting into sessions or game modes.
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@RockstarSupport
Rockstar Support
6 years
We are aware of players experiencing connection issues with GTA Online and are investigating. Please see our server status page for updates -
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@RockstarSupport
Rockstar Support
2 years
Title Update 1.56 for Grand Theft Auto V and Grand Theft Auto Online is now available on PS5, PS4, Xbox Series X|S, Xbox One, and PC.
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@RockstarSupport
Rockstar Support
8 years
Grand Theft Auto Online will be undergoing maintenance this Wednesday, April 27 at 1:00 AM EDT/5:00 AM UTC, for approximately 5 hours.
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@RockstarSupport
Rockstar Support
4 years
Game services are resumed. As a reminder, you can further honor George Floyd and the many victims of America's racial injustices by joining us in donating to any of the organizations listed here:
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@RockstarSupport
Rockstar Support
3 years
Red Dead Online: Blood Money (Title Update 1.25) is now available for Red Dead Redemption 2 on PS4, Xbox One, PC, and Stadia
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@RockstarSupport
Rockstar Support
2 years
@RockstarGames If you're seeing an erroneous message that says "This crew is full" it's because you're already a member of the maximum amount of Social Club Crews (5). You'll need to ditch one of them to join up with Sprunk or eCola.
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@RockstarSupport
Rockstar Support
6 years
Grand Theft Auto Online will be undergoing maintenance at 12:00AM EDT on Tue Jun 12 (9:00PM PDT on Mon Jun 11 - 5:00 AM BST on Tue Jun 12)
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@RockstarSupport
Rockstar Support
9 years
GTA Online and Social Club are currently down for 7-hour scheduled maintenance. Please stay tuned to: http://t.co/auI995CI2k
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@RockstarSupport
Rockstar Support
5 years
We are aware of an issue affecting players using the maximum number of Garage vehicle spaces when using the new Penthouse Garage. We are currently investigating.
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@RockstarSupport
Rockstar Support
4 years
Update 8.14.20: The rollback has now also been applied to Red Dead Online for PC.
@RockstarSupport
Rockstar Support
4 years
We’ve rolled back the most recent Red Dead Online Title Update for PS4 and Xbox One to help address issues and improve stability – more info here:
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@RockstarSupport
Rockstar Support
3 years
@RockstarGames Players who sign in and play Grand Theft Auto Online between Friday July 23, 2021 and Sunday August 1, 2021 will have an additional GTA$250,000 deposited to their Maze Bank account within 72 hours. Gift deposits will begin Monday July 26, 2021.
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@RockstarSupport
Rockstar Support
5 years
We have published an update that addresses several stability and performance issues for Red Dead Redemption on PC. For details see:
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@RockstarSupport
Rockstar Support
6 years
Connection issues with GTA Online should now be resolved. Thank you for your continued patience throughout this service interruption.
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@RockstarSupport
Rockstar Support
6 years
Today’s scheduled maintenance is now complete. Thanks for your patience.
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@RockstarSupport
Rockstar Support
4 years
@FauxTomBrady_12 Please let us know the platform you are experiencing this on so we can help further. *SR
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@RockstarSupport
Rockstar Support
7 years
Doomsday Heist (Title Update 1.42) is now available for GTAV on PS4, Xbox One & PC. For release notes please see:
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@RockstarSupport
Rockstar Support
6 years
After Hours (Title Update 1.44) is now available for GTAV on PS4, Xbox One & PC. For release notes please see:
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@RockstarSupport
Rockstar Support
10 years
GTAV PC pre-loads will be available via Rockstar Warehouse and Steam on April 7th. For details, see:
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@RockstarSupport
Rockstar Support
3 years
An issue has been resolved regarding Time Trials not updating correctly in GTA Online. Please relaunch your game to access the updated Time Trials and complete them to receive this week’s double payout.
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@RockstarSupport
Rockstar Support
10 years
We are currently performing GTA Online and Social Club maintenance. Please stay tuned to
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@RockstarSupport
Rockstar Support
5 years
We have temporarily disabled Posse Versus activities in Red Dead Online while we work to resolve an issue resulting in crashes for some players. While this disables some daily challenges, streaks can still be completed. More info here:
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@RockstarSupport
Rockstar Support
5 years
In our continued effort to fix ongoing issues with the Rockstar Games Launcher, we have just released an update designed to address “unexpectedly exited” errors for some players with AMD processors. Please restart the launcher to apply the update:
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@RockstarSupport
Rockstar Support
4 years
The Red Dead Online Bounty Hunters Role expansion (Title Update 1.24) is now available for Red Dead Redemption 2 on PS4, Xbox One, PC and Stadia
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