The RAF is a social security fund responsible for providing appropriate compensation to all road users within the borders of South Africa. 087 820 1 111
Join us on the Capricon FM Heat tour as the official Road Safety partner. Let's learn vital techniques, raise awareness, and promote safer driving. Coming soon to your district!
#CapriconFMHeatTour
#SafeRoads
[LISTEN] RAF Spokesperson, McIntosh Polela urges claimants to submit their outstanding documents via email on contactcentre
@raf
.co.za or drop the documents off at any of the Fund’s regional offices in Johannesburg, Pretoria, Durban, East London, and CPT
#ICare
²
“ Attention future varsity leaders: Your safety is paramount to us. Here are some essential road safety tips. Stay vigilant and prioritise your safety at all times”
#safeRoadsSecureFutures
The RAF is launching an in-house podcast aimed at improving communication and information sharing with our stakeholders.
The 1st episode premieres this Friday, 22 March with the RAF Head of Corporate Communications, McIntosh Polela as our first guest.
#ICare
²
The RAF understands the journey road victims go through after a car crash and that is why we want to make sure that we assist you in the best ways possible and make sure you have all the information you need to lodge a claim.
Learn more:
#ICare
Did you Know? That RAF offers the following services?
#WeCare
#KnowYourRAF
If you have been involved in a road accident on South Africa's roads, you may qualify to claim for the following:
The RAF call center has a brand-new number! Now it's easier to reach us for assistance with your claim.
Don't hesitate to pick up the phone & dial 087 820 1 111
We're here to provide exceptional service and make your experience with us even better.
#ICare
²
Dear Future Leaders, your journey to greatness starts with safety!
Here are vital road safety tips for your daily travels to and from school. Your well-being is our top priority.
#SafeRoadsSecureFutures
As drivers for our school kids, let's pledge to prioritize their safety. It's not just about the present, it's about shaping a secure future for every child we transport.
#SafeRoadsSecureFutures
[WATCH]
The Road Accident Fund is excited to announce the Road Safety School Competition winners & Youth Projects.
The Deputy Minister of Transport, Mr Lisa Mangcu, board members & executives will join us as we announce the school competition winners supported by the fund.
#Icare
²
At RAF we have tailored our funeral benefits to help ease the financial strain caused by a sudden death.
Visit our website and find out more.
#ICare
#RAFFuneralBenefits
It’s time to head home after the holidays. Tag a friend and wish them a safe trip back home. You stand a chance to win a Checkers voucher! To enter, visit: . Ts and Cs apply.
Should Mrs Khumalo pick up her phone and send a group message to let everyone know what time they’ll be arriving, or should there be a designated texter for the car journey? Let us know and stand a chance to win a Checkers grocery voucher: . Ts & Cs apply.
#WeCare
this
#HumanRightsDay
! The RAF is committed to ensuring social security as a basic human right for all South Africans who are victims of road accidents.
#AlwaysRemember
The RAF team will strive to do it's best to embody the
#ICare
values. We are customer centric and we lead by compassion. We care about simplifying the claim process. Visit our website, click on link and find out more.
#RAF3Form
#ICare
#ICareRAF
We are excited to announce that the RAF will be at the
#KDay
festival on 2 March 2024 in association with
@KFMza
. Keep
a look out for our upcoming competition and stand a chance to win some cool prizes. See you there!!
#SafeRoadsSecureFutures
[MEDIA BRIEFING] The RAF CEO, Mr. Collins Letsoalo invites all members of the media to a press conference for the launch of the
#Backlog
campaign on Thursday, 02 May 2024 at 10:00.
Make sure you catch the Livestream on our social media platforms. Don't Miss It!
#ICare
²
The Road Accident Fund encourages claimants to submit all outstanding documents to speed up the processing of their claims. You can call 087 820 1 111 and enquire about the required information on your claim.
#Icare
²
Please make sure you provide all the correct driver particulars and details when submitting the RAF form 3. This will assist us in processing of your claim efficiently. Visit our website, click on link and find out more.
#RAF3Form
#ICare
#ICareRAF
Did you know that the RAF has offices in almost every province? Accident victims like Kea & her family can come to us directly to file a claim!
#DirectClaims
Learn more:
The Road Accident Fund doesn’t take
#Fraud
lightly, that’s why we have established the FID under our new operating model to address the scourge. Report any suspected fraudulent activity on fraud
@raf
.co.za
#ICare
#StopFraud
Meet Thembi Zuma from Emadanyeni in KZN. She was a passenger in a taxi and got injured in a car accident on December 1, 2006. Watch how the Road Accident Fund assisted her on her journey to recovery.
#ICare
²
The Easter holidays are over, and as a result, roads will be buzzing with traffic. It's time to take extra road safety measures to ensure your trip doesn't end in RIP.
#saferoadsecurefutures
The RAF aims to put the needs of our claimants at the centre of all that we do. That is why we have changed our call centre number to 087 820 1 111. Call us today and experiece a new level of care.
#ICare
²
#CustomerService
#CallCenter
#NewNumber
#Support
On the road of life, keeping our loved ones safe is our number one priority. As our young ones head back to school, let’s ensure their safety on the roads. Learn more about
#RoadSafety
and RAF services by calling 087 820 1 111
#SecureRoadsSecureFutures
Win 2 tickets to
#GalaxyKDay
! Simply follow, like, & tag 3 friends in the comments below for your chance to win!
***All decisions are final, winners will be announced on Thursday, 29 February 2024. Competition is open to Cape Town residents only.
#SafeRoadsSecureFutures
As we draw closer to
#BackToSchool
we want you to remember that the children of South Africa are our future. Make sure you slow down and that you are driving according to the right speed limit around school zones.
#ICare
#LetsNotMeetByAccident
The Road Accident Fund has implemented a new operating model. We are committed to implementing changes that will ensure our continued service, enhance efficiency and improve sustainability. Learn More:
#Icare
Distractions can affect all drivers, and it only takes a split second and the slightest loss of attention to cause a life-altering accident.
#AlwaysRemember
to concentrate when you’re behind the wheel.
Prioritise your rest before embarking on a long journey this Easter Holidays. Sufficient rest reduces fatigue and increases concentration on the road.
#RoadSafety
#SafeRoadsSecureFutures
The RAF's Driver Wellness Programme is changing the game in road safety & healthcare. Providing access to vital healthcare services for drivers, no matter where they are or how busy their schedules. Learn More:
#RoadSafety
#ICARE
²
#OTM2023
Bokamoso did not know whether or not her dreams of becoming a doctor would still be possible after being involved in a terrible a road accident which left her with serious injuries.
[Watch] how the RAF assisted with making sure that her life continues as normal.
#ICare
²
Nthabiseng Makailee, professional nurse at the Rahima Moosa Hospital in Johannesburg, talks about the importance of doing regular health checkups and advises on what to do if you suddenly feel ill while driving.
#LetsNotMeetByAccident
Were you the designated Father Christmas this December? We want to see you arriving at your holiday destination. Share your pictures and stand the chance of winning a Checkers voucher. Ts and Cs apply. To enter, visit:
The RAF is working hard at enhancing your claims journey. That is why we have introduced our new contact centre number!
📞 Reach out to us at 087 820 1 111 and discover the improved experience.
#ICare
²
#NewContactCentre
The Road Accident Fund would like to extend a warm welcome to Mr Collins Letsoalo as the new Chief Executive Officer of the Fund. The RAF is honoured to have you and wish you all the best on your new journey.
@Dotransport
@eNCA
@mailandguardian
@SABCNews
@GovernmentZA
The RAF is dedicated to serving our community and making positive changes. As we strive to provide better services and support to accident victims, we are implementing a new Integrated Claims Management System.
Learn More:
The Road Accident Fund (RAF) is going digital with our recruitment process. Introducing our new e-Recruitment platform, making it easier and faster for you to join our team. Your dream job is just a click away!
Visit our new e-recruitment site:
#ICare
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The Road Accident Fund's N1 takeover campaign is here to remind motorists to drive responsibly and ensure a safer journey for all this Easter holidays. Find our stop at the N1 and scan our QR code to win! Follow us for updates and exclusive giveaways.
#SaferRoadsSecureFutures
Did you know? As a represented claimant you have the right to information about the exact amounts the RAF has paid on your claim to your attorney in relation to compensation, costs and interest (if any).
For more information call 0860 23 55 23
#WeAreHereForYou
#26YearsOfaring
In 2018, South Africa will mark the centenary of the life of Albertina Sisulu, a fearless champion of democracy & human rights. The celebrations will run for the entire year & will be marked by a series of commemorative events.
#DirectClaims
#MaSisulu100
#KeepClaimsSimple
[WATCH] The RAF cares about restoring the quality of claimant’s lives. Meet Thabo Madubanya Malesela, a road accident survivor and RAF claimant. Thabo suffered severe injuries in his accident and is now wheel-chair bound. Watch as Thabo shares his story with us.
#ICare
²
Do you need to lodge a claim with us but don’t know where to start? Here’s all you need to know about claiming directly with the RAF. Visit:
#DirectClaims
Driving at night requires extra caution. Be sure to stay alert, keep a safe distance, and always wear your seatbelt. Let's all do our part to ensure you trip does not end in RIP.
Call: 087 820 1 111 for all RAF related queries
#SafeRoadsSecureFutures