Intuit Mailchimp Help @MailchimpHelp Twitter profile

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@GrantPaulSmith

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Need help getting started with Mailchimp? Kevin and Ryan are ready to give you a tour of the platform, key account features, and answer your questions live. Register to join the webinar - this Wednesday, July 20, 2022 from 2 p.m. – 3 p.m. EDT

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Join us February 9, 2-3 pm ET for a webinar covering our new Campaign Manager with @purefireflyk founder Kristy McCarley. Learn how to plan multiple projects on one timeline as we go over creating campaigns, scheduling, and more. Register now at:

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Intuit Mailchimp Help

@MailchimpHelp

2 years

The subject line is one of the first things your recipients see when they get your email, and it gives them a reason to want to open it. We share tips on writing strong subject lines that can help grab their attention here:

Best Practices for Email Subject Lines | Mailchimp

Learn tips for creating powerful subject lines. We'll show you how to customize and test them, and provide info on other factors that affect open rates.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Save time by sending automated marketing messages to your contacts. Join Cody and Maya to walk through the Customer Journey builder and create a Customer Journey. Sign up today for our session on Wednesday, October 19, 2022 from 2 p.m. – 3 p.m. EDT.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@notagamblr Hey there. We checked in with our Compliance team, and they are looking further into this matter. A follow up email with more details will be sent shortly. We appreciate your patience.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

You asked, we listened! Here are the most commonly asked questions from our users. Let us know what else we can help answer!

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Ready to make this year’s holiday sales season your best one ever? Join us for Marketing Success Season: Guess Less & Sell More. Sign up for free and reserve your spot:

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Want to know the keys to managing your contacts in Mailchimp? Join Kevin and Suzanne as they walk through audience tools like tags, groups, segments and more. Sign up for our free live webinar on Wednesday, August 10, 2022 from 2 p.m. – 3 p.m. EDT.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@hanmyersx Hey there! Are you experiencing issues across multiple browsers, devices, and/or networks?

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Curious to see how Campaign Manager can help streamline your workflow? Learn how to create a multichannel campaign, tie it to a business objective, set up a webhook with a third party, and more in our new tutorial.

How to Schedule Multichannel Marketing Campaigns in Mailchimp (2023)

Download Mailchimp's latest report on surprisingly simple ways AI can create better marketing for you in less time [FREE RESOURCE]: https://bit.ly/AIMarketin...

www.youtube.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Need tips for designing and sending an email campaign? Elliott and Andrea can help! Sign up for our free webinar Wednesday, Sept. 21, 2022 from 2 p.m. – 3 p.m. EDT. Register today at

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Got a question? We're here to help!

Intuit Mailchimp

@Mailchimp

2 years

BIG NEWS: we're excited to announce the launch of @MailchimpHelp , our Twitter handle for tips, updates, and the help you need. Follow our new handle and make sure to tag @MailchimpHelp when you need assistance.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

We apologize for the technical difficulties. Follow @mailchimpstatus for continued service updates.

Intuit Mailchimp Status

@MailchimpStatus

2 years

Our Engineering team continue to work toward a fix for connection issues affecting the ability to log in. Thanks for sticking with us.

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Intuit Mailchimp Help

@MailchimpHelp

6 months

@NickPfitzner In this case, it appears this is linked to a known issue on our end, which our engineers are currently investigating. We'll share our conversation here with them, and hopefully the issue will be resolved shortly. In the meantime, we can recommend manually sharing campaign links.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@ocarinalrc Hey there. Mind sending us a DM with your account's email address or ticket number? We'll check in with our Compliance team.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@KarenSHoffman While we don't have an ETA, our Engineers are actively working towards a fix.

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Intuit Mailchimp Help

@MailchimpHelp

5 months

@AmericanTorah We're afraid there currently isn't a way for us to block a specific domain from signing up through a signup form. We can see how it would be useful in this case, and we'll pass this along as feedback.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@LaurenEmailGeek Hey Lauren! We can make that happen. DM us your address, and we'll send one your way 😎

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@0x0caf Hey there! For context, Cryptocurrencies, virtual currencies, and any digital assets related to an Initial Coin Offering are listed under Mailchimp's 'Prohibited Contents'. Please check: our Acceptable Use Policy:

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Did you know you can send personalized files that are tailored to each of your contacts by using merge tags? We go over how to set up new custom merge tags here:

Use Merge Tags to Send Personalized Files | Mailchimp

Use Mailchimp's custom merge tags to send a personalized file to each subscriber via email. Learn how to set up custom merge tags, update files, and more.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@Hannahlujah123 Hi there. Our Account Recovery team can help. Contact them by sending an email to accountrecovery [at] mailchimp [dot] com from the email address associated with the account.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

There's a lot SMS can do. Use Transactional SMS for order notifications, appointments, and more.

Help Center | Mailchimp

Learn about Mailchimp's features. Find tutorials, guides, videos and more.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@notjaderamey Hi there, Jade. We have received your DM and just replied with more info on the status of your ticket.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@theramonperez Hey Ramón. Our Compliance team can help with issues like this. Send an email to Compliance [at] Mailchimp [dot] com, and they'll take a closer look.

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Intuit Mailchimp Help

@MailchimpHelp

6 months

@danielegarciav Our apologies for the delay, Daniel. Mandrill uses version 4.0.12 of Handlebars.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@BullishGod Hey Mitch! There’s no way to change this wording, but this is great feedback and we’re happy to pass this along on our end.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

Designing an email takes time. Use templates to streamline your process.

Save and Use an Email Template | Mailchimp

Save and use email templates in Mailchimp so you don't have to design your campaign from scratch.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@IgorWijnker Hallo daar! Laten we dit doorgeven aan ons ondersteuningsteam om ernaar te kijken. Stuur ons een e-mailadres waarop we u het beste kunnen bereiken, en we zullen dit in de goede richting sturen.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Join our experts for a walkthrough demo and Q&A on our new Campaign Manager. Learn how to create a campaign, schedule touchpoints, and view reports:

UNLISTED: Introducing Campaign Manager | Expert Demo + Customer Q&A

Looking for more webinars to level-up your Mailchimp skills? Check out:https://bit.ly/MailchimpWebinars and register for an upcoming session.Campaign Manager...

www.youtube.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@MysteryVictoria Hey Victoria! Try clearing your browser’s cache and cookies, or accessing the site from a separate browser, device, and/or network to see if the issue persists. Any luck?

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@rafithorssen Hey Rafaella! We have a great guide with tips and ideas to get started with email automation. Check it out here:

Marketing Automation Examples: Getting Started with Marketing Automation | Mailchimp

Mailchimp's free marketing automation is a simple, effective way to keep customers engaged. And getting started is easier than you think.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@zirconst We are sorry to hear this, Andrew. We followed up with our Support team and are helping escalate this matter. A follow up email with more details will be sent as soon as possible. Thank you for your patience.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@Rusty_Steed Hey Becky! It may be worthwhile to make two new segments, with conditions set up to eliminate the overlap. For example, you can create a segment like this: Tags - contact is tagged - *tag name* AND Tags - contact is *not* tagged - *other tag name*

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@dylanbrody All is running smoothly on our side, Dylan. What seems to be occurring on your end? Is any specific error message appearing?

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@rewtoetzi Hey there, if you'd like to be removed from all mailing lists associated with Mailchimp, email abuse [at] mailchimp [dot] com, and they'll be able to help you.

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Intuit Mailchimp Help

@MailchimpHelp

9 months

@thechadwickpaul Hey Chadwick! We're aware of an issue affecting the ability to load the All campaigns page, and our Engineering team is working towards a fix. Look out for status updates here:

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@RiccardiDouglas We have received similar reports from other users, Douglas, and our Engineers are investigating. Updates will be shared on as they become available.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@sebwilgosz Hey Sebastian! Thanks for the feedback. DM us with more details about what you're seeing with our editor. We'll be sure to pass this along to our team.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@patriciavolk Hey Patricia! Is there anything we can help with?

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@YoungArse Thanks for letting us know. If it's working in another browser, this typically means old browser cache and cookies may be the culprit. Sometimes browser extensions/add-ons can also cause unexpected behavior.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@jessicahische Hey there, Jessica. We know that plan costs are an important factor for your marketing platform. DM us with your email address, and we’ll create a ticket for our Support team to follow up with you and help you determine how to get the most value out of your plan.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@empirepowder Hello! Email campaigns can end up in spam folders for several reasons, like the subject line, or message content. Spam filters can flag your emails as well. This goes over more details about spam filters and how to avoid them:

About Spam Filters | Mailchimp

Even permission-based audiences can fall prey to aggressive spam filters, which we estimate block 10-20% of email from subscribers' inboxes.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@techfoolish Once you’ve set up 2-factor authentication, you won’t be able to remove or disable it. If you need to reconfigure your authenticator app or switch your authentication method, you can reconfigure your 2-factor authentication settings. Here's more info:

Set Up a 2-Factor Authentication App at Login | Mailchimp

Learn how to set up a 2-factor authentication app like Google Authenticator to increase data security for your Mailchimp account.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

8 months

@EddieGarrison Hi Eddie. You can create segments based on how subscribed email contacts have interacted with your emails. For example, use a combination of segmenting criteria to target contacts who were sent recent emails but didn't open them. Here's more info:

All the Segmenting Options | Mailchimp

Learn how to use subscriber profiles, audience fields, e-commerce, and integration data to target and filter subscribers into segments.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

11 months

@emilyryantweets We appreciate your feedback, Emily. We've passed it along internally to the appropriate team.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@stace_smith94 Hey there Stacie. Our Support team can help! Send us a DM with an email address our Support team may contact you at, and we will pass these details along to our Support team on your behalf.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

5 months

@drmelaniedias At this time we're seeing multiple reports of issues regarding setting up Campaigns and scheduling/sending, as well as the ability to view Campaign Archives and Landing Pages. Our engineers are working to resolve this behavior as soon as possible. We appreciate your patience!

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Want to personalize your campaigns even more? Try Conditional merge tags! You can create highly targeted campaigns that resonate with your audience and drive more engagement. Learn more here:

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@karollpinedam Hi there. Our Compliance team can help. Contact them by sending an email to compliance [at] mailchimp [dot] com from the email address associated with the account.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@NealPortenza Hello there. Our Account Recovery team can take a look into that for you. Please send an email with as much detail as you can to accountrecovery [at] mailchimp [dot] com, and they will provide you with the next steps.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@UnlockAstrology We know that plan costs are an important factor for your marketing platform. DM us with your email address, and we’ll create a ticket for our Support team to follow up with you and help you determine how to get the most value out of your plan.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@___bambii_ Hmm, are you having problems? Mind sharing some details with us here? We'll take a closer look.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@Social_Daisy Hey Daisy! Is there anything we can help with?

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@caradocp Hey there. If the links were copy & pasted, and an extra space was included at the beginning of the URL, this can occur. If you'd like, DM us an email address that's best to reach you at, and we'll get this over to our Support team to take a closer look.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@nft_joy36 Gotcha gotcha. Our Compliance team can help with issues like this. If they send an email to Compliance [at] Mailchimp [dot] com, from an email address associated with the account, they’ll take a closer look.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@SarahStramel Hi there, Sarah. Our Account Recovery team can help. Contact them by sending an email to accountrecovery [at] mailchimp [dot] com from the email address associated with the account.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@Austin_Federa Hey Austin, we'll get this in front of our team. Please send an email to compliance [at] mailchimp [dot] com, then send us the ticket number you receive in a DM.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

9 months

@emilyryantweets Hey Emily! Our Engineering team is on the case. Look out for status updates here:

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Intuit Mailchimp Help

@MailchimpHelp

10 months

@emilyryantweets Hey there, Emily. Our Engineers have just resolved the issues affecting Customer Journeys. For more information check out

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Intuit Mailchimp Help

@MailchimpHelp

9 months

@crash0ver1d3 By default, Mailchimp requires you to log in and complete 2-factor authentication every time you return to your account after leaving it. We recommend enabling specific Mailchimp cookies and selecting the remember me options when you log in.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@hlcno We hear you. We will pass your suggestion along to the appropriate team. Thank you for your feedback.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@RemcoE33 Hi there! The Pay As You Go Plan is a great option for infrequent senders. Credit blocks start at 5,000 credits. Each email you send costs one credit, so an email sent to 3,000 contacts costs 3,000 credits.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@MadameShephard Hi there! Things are looking good on our end at the moment. Send an email to accountrecovery [at] mailchimp [dot] com, and our Account Recovery team will follow up as soon as they're able.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@jeremeamia Hi Jeremy! Our Engineering team is aware of connection issues, and they're working towards a fix. We appreciate your patience.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@MAGnifyLife Hey there, Maggie. We have received similar reports from other users, and our Engineers are looking into this matter. Updates will be shared on as they become available. Thank you for your patience.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@LittleLauraMcK Feel free to reach out if there's anything we can help with! 😊

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@amdev That is correct, Amro!

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@david_bonilla Sabemos que los costos del plan son un factor importante para su plataforma de marketing. Envíanos un mensaje de texto con tu dirección de correo electrónico y te pondremos en contacto con nuestro equipo de soporte para ayudarte a determinar cómo aprovechar al máximo tu plan.

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Intuit Mailchimp Help

@MailchimpHelp

5 months

@leungpublishing Hey there! Check our status page for live updates. We're expericing a connection issue that's affecting various portions of the application. Here's our status page:

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@Hassanmirza Hi Hass. Our Account Recovery team can help. Please send the details over to accountrecovery [at] mailchimp [dot] com and they'll take a closer look.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@solgray Hey Solomon, in this case we'll need to get you over to our Account Recovery team to look into this. You can reach them at AccountRecovery [at] Mailchimp [dot] com and someone will get back to you as soon as possible.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@antoinechstr Hi Antoine. Let’s take a closer look. Mind sharing more details with us via DM when you get a chance.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@MsRobinSLC Hi there. Are you able to tell us what happens after clearing the cache and cookies in your browser?

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Intuit Mailchimp Help

@MailchimpHelp

5 months

@JF_____________ Our engineers are currently investigating. We’ll share updates here:

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@rachelsmets Hey Rachel! You can change your address under the Contact Information page. If you need to update the address in your email footer, that can be done in your list settings. Here's more on changing your account contact information:

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@soulfull_living

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Intuit Mailchimp Help

@MailchimpHelp

10 months

@imjardi Hmm. Dm us an email address that’s best to reach you at, that’s associated with your account, and we’ll get this over to our support team to take a closer look.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@BrianUkulele Hey Brian! The open rate shows what percentage of your recipients opened your email, while “total opens” includes all of the opens, even if a single contact has opened your email multiple times.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@AHAdvantage Hey there. Try clearing your browser’s cookies and cache, or accessing the site from a separate browser, device, and/network. Any luck?

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@roaringlambs Let’s get this over to our Support team to take a look. DM us an email address that’s best to reach you at, that’s associated with your account, and we’ll get this in the right direction.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@courtneyreyers Thanks for the heads up, Courtney. Our Abuse Desk will help prevent further emails from being received.

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@phantom_sek Hi there. Let's go ahead and have our Support team take a closer look. Send us a DM with your account's email address, and we'll get a ticket opened up for you.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@LaterWendy Hey there! It may be worthwhile to see if you've got any inactive contacts, remove these from your Audience, and downgrade to a lower contact tier on your plan. We've got a bit more info here:

Archive Inactive Contacts | Mailchimp

Learn how to archive inactive contacts in your audience.

mailchimp.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@lazcorp We’re happy to help! 😊

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@CassiePearse Our Support team can help with removing the pop up form. Please send us a DM with an email address our Support team may contact you at, and we will pass these details along to them on your behalf.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@gracestlukes Hey there, this allows you to name the campaign in a way that is familiar to you and your team as a way toward stay organized, separate from what your audience sees in their inbox as the subject line.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@RinaLiddle We're on it! A follow-up email is on the way shortly from our Support team once they're done taking a closer look.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@DigitalInnovMG Hi there. What happens when you try to log in? Are you seeing any error messages?

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@KaductUK Thanks for sharing that with us, Andy. We confirmed your ticket has been moved into a priority queue. Our Billing team will be reaching out as soon as possible.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

Faster emails, just in time for the busy holiday season. Thanks to our hard-working teams for constantly looking for new ways to improve the product and support our customers.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@a_klofat You're very welcome! Please feel free to reach out if there's anything we can help with.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@saladsk8 Our Support team can take a look into this for you. If you can DM us the best email address to reach you at, that is also associated with your account, we can get you in the right direction.

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Intuit Mailchimp Help

@MailchimpHelp

7 months

@justinlakebehan Thanks for the update. Are you still experiencing the same behavior?

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@tlcworcester Hi there. Our Engineers are investigating connection issues impacting some users when trying to edit campaigns. We will share updates as they become available on @MailchimpStatus

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@Chumgyup Hey there! Our Compliance team is our best resource for account issues like that. You can contact them at compliance [at] mailchimp [dot] com.

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@alemieux Hi. Our Engineering team is working on a fix and we'll share updates at .

Intuit Mailchimp Status (@MailchimpStatus) on X

What's up with our servers? Award Winning Support: @mailchimphelp Everything Else: @mailchimp

twitter.com

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@duchessgrim Hi there. What happens when you try to log in? Are you seeing any error messages?

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Intuit Mailchimp Help

@MailchimpHelp

1 year

@themountainpact Hm, it should have sent by now. Let's have our Support team take a closer look. Mind sharing an email address our Support team may contact you at in a DM? We will pass these details along to them on your behalf.

Send us a private message

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Intuit Mailchimp Help

@MailchimpHelp

2 years

@crispyteriyaki Hey Crissy. Mind sending us a DM with your account's email address? We'll get a ticket opened up for you.

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