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Grab Malaysia Profile
Grab Malaysia

@GrabMY

77,231
Followers
5
Following
9,174
Media
83,247
Statuses

Southeast Asia’s leading superapp, here to make your life a little easier in every possible way.

Malaysia
Joined January 2012
Don't wanna be here? Send us removal request.
@GrabMY
Grab Malaysia
5 years
@tiredcroissant Hi crackhead 🙏 , we are terribly sorry, such situation should not happened to you 😢 but worry not as we'll assist you to check on this. Can you DM to us your registered phone number and E-mail as well as the Booking ID so we can check with the relevant team.
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@GrabMY
Grab Malaysia
3 years
@exmnexmnmn Order di dalam seal bag, dan diberikan terus kepada rider oleh pihak StarBucks. Rider tidak dibenarkan di dalam premis untuk pengetahuan anda dan perlu tunggu diluar sementara pihak starbucks sediakan.
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@GrabMY
Grab Malaysia
3 months
@zeenizm If you had to cancel because your driver was not moving and was uncontactable, you may use the “Driver Was Uncontactable” cancellation reason. Drivers would be monitored automatically and appropriate actions willl be taken. - Jerry
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@GrabMY
Grab Malaysia
4 years
Kepada semua rider di luar sana: ketika ini rakyat memerlukan anda lebih daripada sebelumnya. Terima kasih atas pengorbanan dan khidmat anda pada saat yang mencabar ini. Jom bersama membantu, mengatasi situasi ini dan ayuh kita #RideItOutBersama .
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@GrabMY
Grab Malaysia
3 years
@exmnexmnmn Maaf ye tetapi berdasarkan gambar tu, bekas minuman untuk air di bawah memang hanya 2 minuman sahaja. Plus, setiap order, packaging telah di seal. Memandangkan dah report melalui help centre, jangan risau, team in charge akan bantu anda. Terima kasih.
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@GrabMY
Grab Malaysia
3 years
@tattyhassan Alamak! macam manalah kami nak refund hati yang diambil? takde dalam SOP. hmmmm 🤔
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@GrabMY
Grab Malaysia
4 years
@alhkm_azmn Banyak pilihannya untuk gula gula. Abang Grab ini sangat bertimbang rasa & penyayang. #TQAbangGrab Adakah Abang Grab ni single? Tanya saja untuk kawan.
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@GrabMY
Grab Malaysia
3 years
@perdanamentari Hai Pak Ngah 😊, terima kasih kerana support GrabFood 🙏, kami ada sesuatu untuk Pak Ngah, nak tau tak apa surprise tu, meh DM kami no telefon dan Email, nanti kami bgtau 😎👍
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@GrabMY
Grab Malaysia
3 years
@alfiezik @firdyfire Definitely! We have actually spoken to him earlier this morning and will not let him go unrewarded for sure. Thank you for sharing! 💚
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@GrabMY
Grab Malaysia
4 years
@amirarasyidahh Terima kasih abang GrabFood kerana berusaha menyelamatkan sebuah nyawa walau sekecil manapun ia tetap BESAR di sisi Allah. Semoga anda dilindungi selalu. Aamiin! 💚💚
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@GrabMY
Grab Malaysia
1 year
Grab Official Statement Following a viral incident of a Grab delivery-partner who was suspended after an altercation at a petrol station in Johor, we would like to clarify this matter. For more details, please read our full statement attached
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@GrabMY
Grab Malaysia
4 years
@akuikmalhanif Hi Ikmal, jangan risau ye sebab rider telah contact kami selepas mengalami eksiden. Kami akan followup dengan rider dan memberi bantuan untuk insurance claim. Semoga abang rider yang hantar order Texas Chicken ni cepat sembuh 🙏🏻
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@GrabMY
Grab Malaysia
3 years
@nabsaurus "Oh...itu kembar kak" *quickly change into another set of baju and makeup*
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@GrabMY
Grab Malaysia
4 years
With regards to the announcement by our Prime Minister's on COVID-19, rest assured that ALL our services: GrabFood, GrabMart, Transport & GrabExpress -will operate as usual. We remain committed to supporting our community as we go through this tough time together as a nation. 1/2
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@GrabMY
Grab Malaysia
4 years
@SMaswan Thanks for the information. Yes, our safety team has already being informed and the driver is currently under close investigation for further actions. Thanks!
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@GrabMY
Grab Malaysia
8 months
Untuk Makluman Segera.
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@GrabMY
Grab Malaysia
3 years
@schxnht Mune, maaf atas apa yang berlaku namun boleh saya tahu sekiranya sudah report di Help Center in the app? Jika sudah, boleh DM kami nombor telefon dan booking number untuk ride tersebut untuk kami semak status report yang dihantar di Help Center? Terima kasih! 🙏
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@GrabMY
Grab Malaysia
3 years
@seriovslydot Hi there! Kindly note that actions are already taken towards this driver for his unacceptable behaviour. Thanks for your concern on this 🙏
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@GrabMY
Grab Malaysia
3 years
@AzrulIzzaham Yes, correct! Itulah steps untuk terus dapat refund untuk order yang tersalah atau missing. Terima kasih share! 💚💚
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@GrabMY
Grab Malaysia
4 years
@MeraNaamZarl Thank you for taking a ride with us! Glad that you have enjoyed the ride and yes in Grab we strongly support the OKU community and we are all about #womenempowerment :)
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@GrabMY
Grab Malaysia
7 years
@telor_goyang Hi There. Thank you for sharing this news with us. Kindly be informed that we have taken appropriate action -
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@GrabMY
Grab Malaysia
4 years
@isaidfuckno Assalamualaikum, Pisha.. Boleh bantu kami untuk bantu anda dengan DM kami details booking ID dan boleh kami tahu waktu yang sesuai untuk kami hubungi cik untuk keterangan lanjut? Boleh kami tahu, cik dah hantar laporan polis di bahagian Safety kami tak sebelum ini? Terima kasih.
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@GrabMY
Grab Malaysia
2 years
@MALAYSIAVIRALL Mmg hebat dan terbaik abam rider tu! Kalau ada sesiapa yang tahu details nombor plate rider ini, mohon DM kami ya 🙏🏼
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@GrabMY
Grab Malaysia
1 year
@rantspac3 @cek_suhana Hi. Kami meminta maaf di atas kelakuan rider tersebut. Jgn risau, perkara ini akan di share dengan relevant team utk mereka mengambil tindakan selanjutnya. Para riders aware bahawa tindakan tegas akan dikenakan sekiranya mereka share details booking users.
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@GrabMY
Grab Malaysia
21 days
@keemmazni Maaf Keem! Mohon DM kami mobile number berdaftar dan email address untuk kami locate akaun Keem dahulu dan tindakan susulan yang perlu. _ betty
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@GrabMY
Grab Malaysia
4 years
@MizanSamsudin Hi Mizan, we are truly sorry that this happened to one of your family members. We got your reports (via Twitter and email) and the team will work closely with the authorities on this. As of now the driver has been temporarily suspended as well while we get to the bottom of this.
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@GrabMY
Grab Malaysia
7 years
@telor_goyang - against him and have permanently removed him from our platform. Thank you
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@GrabMY
Grab Malaysia
4 years
@_ponny96 Thank you for sharing this. The team is aware of this & will investigate this closely with the authorities once we have gotten the source & report on this. And if you have any info as well, do share it with the police immediately for further investigation. Thank you & #staysafe .
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@GrabMY
Grab Malaysia
2 years
@hannahhmdn Oh my! 😫 I am sorry that the merchant has not checked on this properly during the food preparation! Please DM us the mobile number and booking number and we will have this checked. Thanks! -Zela
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@GrabMY
Grab Malaysia
1 year
@diyahensem__ Alamak! Maaf rider kami deliver order tak ikut alamat yang dibagi dalam order cik 😓 Ini tak sepatutnya berlaku. Adakah cik dapat cari makanan tersebut? Jika perlukan bantuan, sila DM dan kami akan tolong cik buat semakan lanjut 🙏
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@GrabMY
Grab Malaysia
2 years
@sinowicked We are sorry to hear this Michi 😥 We will follow up on this and rest assured that necessary action will be taken. This is unacceptable and we have forwarded the driver details to our disciplinary team. Once again, we apologize for this bad experience in this booking 🙏
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@GrabMY
Grab Malaysia
9 years
Make sure yr loved ones arrive safely with MyTeksi!Use promo code RIDESAFE to enjoy RM5 discount x3! http://t.co/rPRyg36zFn
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@GrabMY
Grab Malaysia
5 years
@kptanb That decision should be made by the police. Not us, unfortunately. But please be rest assured that we have supplied all the information needed to the police to further investigate this case. Thanks again for all your concern. 🙏🙏
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@GrabMY
Grab Malaysia
8 months
Grab Malaysia Menyumbang RM1 juta kepada Program Bantuan Kemanusiaan Gaza @MERCYMalaysia
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@GrabMY
Grab Malaysia
3 years
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@GrabMY
Grab Malaysia
1 year
@MHBQi @AkeemSharyzal Hi there. Thank you for sharing your concern with us,  as per check, the matter has been reported and the investigation is ongoing, hope this clarifies.- Saveen
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@GrabMY
Grab Malaysia
3 years
@Being_Me_Sara Hi there, thanks for sharing this post with us 🙏️ Our team is finding for the uncle's details through the original post and also have messaged the TikTok account holder on this, once we get hold of the details then we will proceed from our end to find the uncl...
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@GrabMY
Grab Malaysia
6 years
We’re excited to share that Uber will be joining Grab in Malaysia and across Southeast Asia. We can’t wait to better serve our millions of riders, driver-partners and communities, as one. Find out more about how we're serving you better at
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@GrabMY
Grab Malaysia
4 years
@zahirahazahar Wow, this is great!😀 Thanks for sharing and we do hope the son will always be happy doing what he loves. 💚
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@GrabMY
Grab Malaysia
1 year
@TheSoloRiderMY @AkeemSharyzal Hai! Sekiranya driver itu mendapati penumpang telah menyebabkan kerosakan pada kereta dalam waktu booking, driver perlu claim dari e-hailing insurance beliau di sini:
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@GrabMY
Grab Malaysia
6 years
@bytebot The dedicated halal fleet is to cater to brands that have certified halal license to assure that their standards are maintained. So we actually receive applications for all riders without discrimination of race and religion.
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@GrabMY
Grab Malaysia
6 months
@khairidzwan Hi Khairul, maaf berkenaan issue ini dengan driver kami 😓 Cancellation ini telah diremark dalam account driver tersebut sebab driver yg ada cancellation tinggi akan disuspend untuk tindakan selanjutnya. 🙏 -Nash
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@GrabMY
Grab Malaysia
4 years
@pedoqpop Hi guys, ni bukan scam, salah info tadi 😞 Sorry there has been a miscommunication between our team earlier. Just to clarify once more, as of now both Lazada & Shopee do not have GrabPay wallet payment method, Maaf all.🥺
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@GrabMY
Grab Malaysia
4 years
@suanie Hehe maybe the driver was confused and wanted to double-check with you. Well it happens Suanie haha, enjoy your meal ya! 😉🙏 #staysafe #layanjer
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@GrabMY
Grab Malaysia
10 years
Afraid of the dark? You shouldn't have to be! Get RM7 discounts for all your night rides using the promo code #night . http://t.co/dyAYnUnxXS
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@GrabMY
Grab Malaysia
9 months
@hzmshah Minta maaf ya. Memang dah tak boleh proceed dah. Harap maklum.
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@GrabMY
Grab Malaysia
9 years
Let GrabCar handle your stressful daily commute,RM12 flat to/from your office till end April http://t.co/HEYqYLkx1O http://t.co/3vQ5kEBqkS
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@GrabMY
Grab Malaysia
2 years
@imranfaisal_ @swattaxJournal Hi. Thank you for bringing this to our attention. The team is aware of this and the case is currently under investigation. As for now, the said driver has been suspended for investigation. Rest assured that further action will be done once the investigation has been concluded.
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@GrabMY
Grab Malaysia
1 year
@SyedAkramin Hi all! We wanted to assure you all that we're aware of this issue. We received various feedback and the teams had to do their due diligence to look into the matter. We are happy to say that we have reinstated him and we thanks for all the support for him. Hope this clarifies! 🙏
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@GrabMY
Grab Malaysia
5 years
@KajimSharibi Hi there, thanks for your concern for this matter. Currently this case is being investigated by the authority along with us. So do not worry, we will definitely take care of our riders' well being as their safety is indeed important to us. Thanks!
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@GrabMY
Grab Malaysia
3 years
@electricalajim Terima kasih dari pihak kami atas kemurahan hati anda untuk temani pakcik tersebut. Kami harap pakcik tersebut sampai dalam keadaan yang selamat. Kami juga doakan rezeki anda dan pakcik tersebut dipermudahkan dan dimurahkan. 🙏 👍
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@GrabMY
Grab Malaysia
9 years
RM10 GrabCar to shop at 1 Utama,Bangsar Village,Mid Valley,Sunway Pyramid,Suria KLCC&AvenueK http://t.co/t0oGm7PSfK http://t.co/qbzlpxW0yj
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@GrabMY
Grab Malaysia
9 years
Get unlimited RM8 off with promo code MAYBE8 in JB,PENANG,KK,KUCHING & MLK! Valid till 31 May. http://t.co/NhqiaBuYVJ http://t.co/I0SyscdVGF
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@GrabMY
Grab Malaysia
3 years
@CikTeh5 Starting 7th April 2021, the processing fee of RM1.06 is applied (after tax) per delivery order and this is applicable across all their delivery platform, including McDelivery. This RM1.06 fee goes to McDonald's directly. Hope this clarifies.
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@GrabMY
Grab Malaysia
9 years
Stand a chance to win up to RM10,000* cash daily and a buka puasa dinner with @AaronDwiAziz ! http://t.co/0i1cZw22O5 http://t.co/Y1ap1bQZdu
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@GrabMY
Grab Malaysia
7 years
@ariffshah If you would prefer a bigger car, you can go for the GrabCar premium or 6 seater option. Thank you
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@GrabMY
Grab Malaysia
5 years
@fatinalya__ Thanks for your concern on this issue in which it has been highlighted to us for further action. Please be rest assured that this issue is now under investigation held by Grab with the co-operation from the authority.
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@GrabMY
Grab Malaysia
4 years
@hunnynajb Oh no! 😥 Can you DM us your phone number and email address registered, so that we can investigate on this? So sorry for the inappropriate behavior from driver 🙏
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@GrabMY
Grab Malaysia
4 years
@theeba01 Hey there, thanks for your kind thoughts for our Abang riders☺️🙏🏻Your action has inspired us in the Social team to do the same and we ordered some bazaar food for him to eat his family too 💚 #RideItOutBersama #PayItForward whoops *eat with
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@GrabMY
Grab Malaysia
2 years
@syhnbrhm Ala kesiannya baby 🥺 Cik boleh share remark dekat app ya, nanti team kami akan tolong kongsikan feedback ni terus kepada pihak driver kami 🙏🏻
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@GrabMY
Grab Malaysia
2 years
@IsmaDalilah Kami tidak ingin anyone melalui pengalaman ini dan kami menjanjikan perjalanan yang selamat untuk users kami 🙏
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@GrabMY
Grab Malaysia
8 years
Welcome home! Only RM50 from KLIA/KLIA2 to anywhere in Klang Valley, 28 Sept-11 Oct. T&C :
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@GrabMY
Grab Malaysia
3 years
@syamilazizaN_ Tidak perlu berterima kasih pada kami. Kami hanya sekadar membuka jalan bagi semua lapisan umur peluang mencari nafkah, lebih lebih lagi keadaan dalam fasa pemulihan pandemik ini. Bukan satu perkara yang mudah untuk berdiri dengan kaki sendiri. Min tabik pakcik ni.
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@GrabMY
Grab Malaysia
5 years
@anies1995 Thank you for your feedback on the feature improvement. We appreciate you bringing this to our attention and and we will share this with the relevant team to be reviewed and for possible near future implementations.
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@GrabMY
Grab Malaysia
2 years
@senjatanuklir Bestieeee @GrabID !Pengen ke sana juga malah harus usaha kayak supir ini. Benaran @senjatanuklir , kerna makanan di Jawa gak pernah mengecewakan, bakso jadi keutamaan! Selamat libur @senjatanuklir !😍
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@GrabMY
Grab Malaysia
8 years
Enjoy GrabCar’s new, lower fixed fares all day on weekends and weekday non-rush hours. T&Cs at
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@GrabMY
Grab Malaysia
1 year
@Magnafiq Hi, we appreciate your concern on the matter, Grab does not condone such behavior by our Rider & all the evidence have been shared with the team in-charge for further probing, Grab have stringent system in place where disciplinary actions will be taken accordingly, thank you.
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@GrabMY
Grab Malaysia
9 years
Win up to RM10,000* PARKSON gift vouchers daily & RM5,000 cash weekly, use promo code ILOVEMOM http://t.co/JgGp3n3dEL http://t.co/VmRZl9BiKC
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@GrabMY
Grab Malaysia
5 years
Hi all! We sincerely apologize for the misused words in our reply. :( It was uncalled for.
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@GrabMY
Grab Malaysia
4 years
@GrabMY @amirarasyidahh Kalau ada details abang GrabFood kita ni (bike plate number) sila maklumkan pada kami ya? Nak cari dia. Thanks!
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@GrabMY
Grab Malaysia
5 years
@FLjasmy Thank you for sharing this heart-touching picture, memang tidak akan rugi orang-orang yang memudahkan jalan hidup sebagai makhluk Allah yang lain lebih-lebih lagi sesama manusia. Thank you to our dear delivery-partners and customers like you, for the continuous support. :)
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@GrabMY
Grab Malaysia
2 years
@kakakkacak @nanmanjoi8715 Kami juga dah bertanyakan di laman sosial sekiranya ada sesiapa yang mengetahui nombor plate motor rider tersebut untuk kami berikan sesuatu sebagai tanda penghargaan. Kalau Han dapat maklumat ini, mohon maklumkan kami ya? Thanks!💚-Zela
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@GrabMY
Grab Malaysia
3 years
@exmnexmnmn Amaun berkenaan tidak akan burn. Sila tunggu maklumbalas lanjut melalui report yang anda buat sebentar tadi.
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@GrabMY
Grab Malaysia
5 years
@zabrinx Thanks for your concern on this issue in which it has been highlighted to us for further action. Please be rest assured that this issue is now under investigation held by Grab with the co-operation from the authority.
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@GrabMY
Grab Malaysia
2 years
@rosepetalssssss Checks based on the plate number, we can confirm that this person is not registered with us. We will however investigate this from our end. Those with further details on this, do kindly DM us.
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@GrabMY
Grab Malaysia
3 years
@firdyfire Thanks for sharing this! 💚 Such a kind soul and beautiful story. We have also reached out to our hero; Azrul earlier today on this 🙏🏼
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@GrabMY
Grab Malaysia
3 years
@nizambakeri Hai 😊, terima kasih kerana berkongsi "ride experience" yang menarik 👍. Kami ada sesuatu yang menarik juga untuk anda ✨, sila DM kepada kami no telefon dan Email 😎
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@GrabMY
Grab Malaysia
4 years
@neyrashazeyra HuHu Syahirah.. Bertuah awak dapat driver yang sangat ceria di pagi hari.. Tu lah kan, all it takes just a smile and warm greetings to make someone's day. Betul? 😊 💚💚
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@GrabMY
Grab Malaysia
2 years
@NegeriKelantan Semoga kita semua siap menghadapinya. Aamiin.. 🤲💚
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@GrabMY
Grab Malaysia
1 year
@Magnafiq Sorry that you have encountered this. The best step to take next is for you to provide and upload the video so that further investigation can be taken by the authorities via the MYJPJ app. This way, we can ensure that lawful actions can be taken from their end. 🙏
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@GrabMY
Grab Malaysia
2 years
@YzdHD @jeffrazi Yes, menuntut ilmu sehingga ke akhir hayat. 💚👍
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@GrabMY
Grab Malaysia
4 years
@twt_Raziman Sushiiii 🤤🤤🤤
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@GrabMY
Grab Malaysia
2 years
@sunnyfuad @foodpanda_my @XavierNaxa Hai Sunny! Jangan marah2, kita kan BFF forever, meh DM details awal, kita nak bagi awak happy lagi! 🤩
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@GrabMY
Grab Malaysia
9 years
Every MyTeksi ride could win you up to RM5000 cash! Tak Yah Mafan, #MenangJe ! Terms apply: http://t.co/bCJ6DQOb8m http://t.co/3MqIyjAVzp
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@GrabMY
Grab Malaysia
4 years
@nizambakeri HI Nizam. Thank you for the positive outlook on the precaution taken by the drivers. We would need to try our level best, working hand in hand to combat this pandemic. #kitajagakita . 💚
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@GrabMY
Grab Malaysia
6 years
@Fikri_2013 Hi Fikri, fret not! The team is already on this. Thank you for sharing. ~Jay
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@GrabMY
Grab Malaysia
3 years
@arshwin_nair @kalossharon Thanks for highlighting this Arshwin 🙏 We are aware of this and the mentioned driver identified. Rest assured that we will handle this appropriately from our end.
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@GrabMY
Grab Malaysia
5 years
@tkdnxv We cool bro, we cool too. We are only human.
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@GrabMY
Grab Malaysia
3 years
@iNerd__ Okay, lepas ni abang2 rider #GrabFood bolehlah asah bakat nyanyian sebab lepas ni permintaan cenggini pasti meningkat ni.. 🤩🤩
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@GrabMY
Grab Malaysia
9 years
Sharing is caring! Get RM15 off 5 GrabCar ride w/ promo code TRYGC.Be sure to let others know. http://t.co/U8chf2YG9h http://t.co/ZuMTY758vW
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@GrabMY
Grab Malaysia
2 years
@izuddinhelmi All fared would be shown beforehand. So there is nothing to worry about. 🤣
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@GrabMY
Grab Malaysia
4 years
@redvelvetbangas @pedoqpop Ala jangan la macam ini 😞 nanti tak ada orang nak buat Grab social media dah. Tolong maafkan kami ya 🥺
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@GrabMY
Grab Malaysia
3 years
@Syasyasmsr Semoga anda dan keluarga anda diberikan kesihatan yang baik dan dimurahkan rezeki yang melimpah ruah.
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@GrabMY
Grab Malaysia
3 years
@yiyieeen Tenkiu share tips ni! Siap ada steps dan screenshots 😮 Min dah sediakan little gift untuk yiyieeen, cuba DM kami for this little surprise from us 😁
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@GrabMY
Grab Malaysia
3 years
@adrucechin It is an honour to the brand, and we are proud to know such amazing Malaysians recycling for a good cause. Kudos to Neng! #GrabFoodIsHonoured 👍👍💚💚
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@GrabMY
Grab Malaysia
10 years
RM30 off when u book MyTeksi to KLIA/KLIA2! Bookings must be at least 5 hours in adv. T&C: http://t.co/mpZWfrC4ly http://t.co/esjUIkrwa6
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@GrabMY
Grab Malaysia
4 years
@thatsiameseguy Hi. From the date the document upload was made, it could take up to 7 working days for it to be updated from our end. Once it is updated and your father's account is reactivated, he will be notified via SMS.
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@GrabMY
Grab Malaysia
1 year
@liabaelity Anak bijak tu! 💚😍 Cuba kenalkan dia dengan GrabFood.. Tengok camne.. 😎
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@GrabMY
Grab Malaysia
4 years
@_mulak Betul tu 😊, nak makan, nak shopping, nak hantar barang, nak bagi hadiah dan lain-lain guna je Grab App - #GrabCar #GrabFood #GrabExpress #GrabGift #GrabMart #staysafe 💚 #stayathome #FightCovid19Together #Frontliners #RideItOutBersama
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