CNP is a subsidiary of FortisOntario, a 100% Canadian owned electric utility company servicing over 65,000 customers.Twitter is monitored during business hours.
There are 20 two person Line crews and 6 two person field crews deployed to continue restoration effort. Approx. 7,892 customers were restored yesterday, but the work will continue over the coming days with ALL available team members internal to CNPI and external supporting us
Our crews continue to work. Thank you to our field & office workers for working through their Christmas dinners to help our communities. Thank you to everyone for your patience as we battle through this together.
#ONStorm2022
@TownOfFortErie
@PortColborne
CNP crews are making good progress. Multiple feeders are back on. We have restored power to approximately 4265 customers so far in our service territories.
@TownOfFortErie
@PortColborne
Our crews are still working. We will have smaller teams overnight as we continue to assess. 49 linemen & 12 field workers from across the province will work in Fort Erie & Port Colborne tomorrow. We hope to make significant progress. We thank you for your support.
#ONStorm2022
We started the day with approximately 14k w/out power and have restored 5000 by 1:00 pm today. We continue to make progress. Thanks again to our amazing customers for your patience and understanding.
#ONStorm2022
@TownOfFortErie
@PortColborne
We're currently out in both Fort Erie and Port Colborne with 20 - 2 Line crews and 6 addtional non-Line crews working on restoration effort. We hope to continue making significant progress today.
@TownOfFortErie
@PortColborne
So far today, we have restored power to 2093 more households. Our crews remain dedicated to restoration efforts. Appreciate your support and understanding. We are getting there. Thank you.
#ONStorm2022
@TownOfFortErie
@PortColborne
We continue to battle high winds & poor visibility. We are aware of multiple outages & are prioritizing attending once the wind subsides. We have additional line crews coming our way to help. We appreciate your support and understanding.
#ONStorm
@TownOfFortErie
@PortColborne
CNP Crews are working to remove a large tree that has fallen on the main feed from Hydro One. Thank you for your patience and understanding as we work as quickly and safely as possible to restore power to our customers.
@PortColborne
@TownOfFortErie
Storm Restoration Update:
December 28, 2022 – As of 7:00 am this morning, there are now approx. 796 customers that remain without power as approx. 600 more customers were restored. There are now a total of 65 Lines staff and 16 Support staff.
@TownOfFortErie
@PortColborne
There are still large pockets of customers without power. 65 active Line staff and support contractors deployed in Fort Erie and Port Colborne. We will be providing location specific information once status updates come back from the field.
@TownOfFortErie
@PortColborne
Today our crews restored power to 4058 homes. We are limited to smaller crews overnight and will be back in full force in the morning; We will post general locations again at that time; thanks for your support as we work to restore.
#ONStorm2022
@TownOfFortErie
@PortColborne
Weather conditions have deteriorated with increased snow wind. Crews have temporarily stopped restoration efforts and are sheltering in place safely to rest and wait for conditions to improve.
We appreciate your patience as we continue working through this storm together.
The main line is re-energized! CNP is still experiencing large-scale outages due to high winds. We have crews working to restore customers in Port Colborne and Fort Erie. Remember to stay clear of fallen power lines at all times.
@TownOfFortErie
@PortColborne
Power outages are difficult at any time, especially during the holiday season. We know you are looking for restoration times but we don’t have them at this time due to the poor road conditions & blizzard conditions. We continue to assess the situation & will provide updates
CNPI crews have begun mobilizing access is limited & priority will be given to critical locations. CNPI continues to meet with the Town & City and appreciates the efforts to clear the roads. As soon are roads are cleared additional crews will be out
@TownOfFortErie
@PortColborne
Crews are addressing outages as the storm continues to progress. Safety is our top priority & our crews are ready to respond as soon as it is safe to do. Adverse weather conditions & difficult travel are causing delays. We appreciate your patience
@TownOfFortErie
@PortColborne
Crews have restored approximately 500 customers since yesterday afternoon. Currently there are approx 180 customers without power. We will continue pushing the restoration efforts today.
@TownOfFortErie
@PortColborne
CNPI has a plan and is ready to implement, we have crews and contractors ready to mobilize as soon as the roads are cleared and it is safe to do so. Please report all emergencies to 1-844-501-9473. Updates will be provided as available
@TownofFortErie
@PortColborne
CNPI continues to monitor the weather, winds are still very strong & roads remain impassable. Crews are ready to respond once weather permits. States of emergencies were declared in Fort Erie and Port Colborne & given these conditions restoration efforts may be prolonged.
As soon as our crews are given the all clear to be out on the roads they will be out patrolling the lines for damage assessment & initiating restoration action. Please stay clear of our trucks and crews on the roads as an added safety precaution.
@TownOfFortErie
@PortColborne
CNP has started the day with 80+ field workers. We have restored power to approx.. 97% of our service territory. Our efforts remain focused on complete restoration.
#ONStorm2022
@TownOfFortErie
@PortColborne
We have 6 crews & field staff committed to working through the night. We are doing our best & working as fast as we can while keeping safety our priority. If you experience a new outage pls report to 1-844-501-9473.
@TownOfFortErie
@PortColborne
Dec 29, as of 5pm, restoration efforts are substantially complete. Approximately 96 customers remain without power. The majority are individual outages due to damage to the customers’ service. Complete update below.
@TownOfFortErie
@PortColborne
Our crews made significant process today. We have restored 98% of customers affected at the Blizzard's peak. If you are still without power & have not called us, please contact us to ensure your outage is noted at 1-844-501-WIRE (9473). Thank you.
@PortColborne
@TownOfFortErie
CNPI is working closely with the
@TownOfFortErie
to find creative ways to safely get our crews out on the roads. We have secured additional crews to assist with restoration efforts when it is safe to do so. We truly appreciate your patience.
@TownOfFortErie
@PortColborne
Our crews continue to work at making repairs to downed hydro lines & broken poles. Wind gusts of >100 km/h have been reported. Thank you again for your patience and understanding. Remember- always stay clear of fallen power lines.
@PortColborne
@TownOfFortErie
A picture of crews working to repair fallen power lines. Always remember to stay far away from power lines that are laying across roads, wait for CNP to attend.
Thank you to all the contractors and mutual assist utilities who are helping CNPI restore the power to our customers! Your support is greatly appreciated!!
@PortColborne
@TownOfFortErie
Please note some important information for our customers. As always, thank you for your patience, understanding & support.
@TownOfFortErie
@PortColborne
We made good progress today. Appreciate your support as we restore power in our communities. We are down to smaller crews overnight but will be back in full force in the AM with more help. We will post general locations again at that time.
@PortColborne
@TownOfFortErie
Update on Storm Restoration:
December 28, 2022 (Fort Erie, Ontario) – As of 5pm there are approx. 450 customers remain without power. Please see complete details below.
@TownOfFortErie
@PortColborne
Update to previous post. We were down to 156 customers without power. However, ongoing ice build-up continues and is contributing to additional outages. We are working to restore approx. 300 customers primarily in Point Albino and Crystal Beach.
@TownOfFortErie
@PortColborne
All field resources have been dispatched as we continue to work on restoring multiple power outages in our service territory due to the high winds. We appreciate your patience.
@TownOfFortErie
@PortColborne
We currently have 680 customers still without power, our crews continue to make progress, and most outages are tied to small groups of customers. Please call us to report or verify if you are without power and are concerned that CNP is unaware. 1-844-501-WIRE (9473). Thank you.
CNP crews are responding to multiple small outages. Please remember to stay clear of fallen power lines. To report emergency power-related issues please call 1-844-501-9473 (WIRE).
CNP has 40 linemen consisting of 8 crews working along with several field workers triaging damage. CNP appreciates your patience and understanding as we work around the clock repairing the system. Please report emergency’s to 1-844-501-9473. Never approach fallen lines.
We are experiencing multiple outages in respect of the high winds that have ramped up in the last hour. As of 5pm we have approximately 7,200 customers affected. Multiple crews are currently deployed. We will send updates as they become available
@TownOfFortErie
@PortColborne
For customers that are without power, warming stations are available both in Fort Erie and Port Colborne. For more information please visit -
@TownOfFortErie
@PortColborne
CNP continues to make progress. In addition to the 800 properties restored earlier, we have picked up an additional 400 homes. We are now working in areas with the most significant damage. Thank you for your continued patience & support.
@TownOfFortErie
@PortColborne
As our crews continue to restore power in our communities, please be reminded of the possibility of intermittent short-duration outages and be aware of our workers and crews and their workspace. Thank you.
#ONStorm
@TownOfFortErie
@PortColborne
Update on Storm Restoration:
December 27, 2022 (Fort Erie, Ontario) – As of 5pm on December 27, 2022, there are now approximately 1,394 customers that remain without power. Please see complete details below.
@TownOfFortErie
@PortColborne
CNP has found the issue and working to restore power.Inclement weather resulted in damage to insulators on the transmission line to Fort Erie.Crews working. ETR is 2am.CNP will continue to investigate contingency options if any further issues arise. Thank you for your patience.
Crews will continue working on restoration efforts throughout the night into tomorrow morning. With snow beginning to combine with the wind, working conditions will continue to deteriorate.
@TownOfFortErie
@PortColborne
Update on Power outage in
@PortColborne
. The cause of the outage is Hydro One has lost the main line feeding Port Colborne. Crews are working. ETR to be determined. We thank you for your patience.
COVID-19: Time-of-Use Rates Suspended for 45 Days
Ontario is switching to off peak rates for time-of-use customers. Please see the following link for more details -
There are currently 257 customers still w/out power; our crews continue to make significant progress. Most outages are tied to small groups of homes. If you are still without power and are concerned we may not know, please call us to verify at 1-844-501-WIRE (9473). Thank you.
As our crews work to restore power, please remember to always stay clear of downed power lines. Never assume a line on the ground is not energized, wait for trained professionals to attend. Thank you and stay safe.
@TownOfFortErie
@PortColborne
As of 9:00pm, approximately 10,800 customers have been restored. All available crews have been deployed. At this time we ask that you only call with an emergency, since our call centre is supporting priority situations.
Town of Fort Erie Port Colborne, Ontario
Once again, we thank our contractors and mutual assist utilities who continue to help CNPI restore the power to our customers! Your support is greatly appreciated!
@PortColborne
@TownOfFortErie
Update - Crews & contractors will continue working through the night to restore power. Please report urgent power emergency’s to 1-844-501-9473 (WIRE). Thank you to our customers for your patience as we work through this weather event.
@PortColborne
@TownOfFortErie
Numerous outages remain in the service territory and we are experiencing high call volume. At this time all feeders in Port Colborne have been restored with one feeder remaining in Fort Erie. Please remember to stay away from downed power lines.
@TownOfFortErie
@PortColborne
CNP line staff & field staff continue to assess damage and make repairs to approx. 1100 customers still affected by the storm in Port Colborne and Fort Erie. There is significant work ahead for our crews. Thank you for your patience and stay safe.
@PortColborne
@TownOfFortErie
Thank you to the FortisOntario crews from
@CNPpower
@APIpower
@CE_electric
who just returned from safely restoring power to many customers in the Turks and Caicos after widespread outages caused by Hurricane Fiona.
Currently we have approximately 835 customers without power. Crews have been deployed and are actively in the field within
@TownOfFortErie
and
@PortColborne
. For more details, please go to our website at: .
The majority of customers have had their power restored. Thank you the surrounding utilities and CNP crews for their efforts in restoring the power. We will continue to work to restore the remaining customers. Thank you to our customers for your patience and understanding.
As we make progress, we may come across individually damaged services. These are the responsibility of the homeowner. Please see the ESA Alert concerning the repair process.
@TownOfFortErie
@PortColborne
CNP is working to restore power to 1200 customers still out from the storm. There is a lot of damage to the system. We understand the inconvenience that power outages cause our customers; we are working hard to restore power as quickly as we can.
@PortColborne
@TownOfFortErie
Update on power outage
@PortColborne
. The cause of the outage is Hydro One has lost the main line feeding Port Colborne. Crews continue to work. ETR to be determined. Updates will be posted when available. We thank you for your patience.
The crews made further progress today. We are continuing to work until all customers are reconnected. If you remain without power, please call us to ensure your outage has been reported. 1-844-501-9473 (WIRE). Thank you for your continued support, patience and understanding.
Contracted crews continue to arrive at CNPI to assist in restoration efforts. Thank you! Currently there are 3,200 customers without power. Please stay away from downed power lines and call 1-844-501-9473 to report them.
@TownOfFortErie
@PortColborne
@610CKTB
@Niagara_411
Please be advised we are experiencing multiple power outages across our service territories. Crews have been dispatched. Updates to follow. Thank you for your patience.
Good Morning – Crews are currently working on the remaining 226 customers w/out power. We are in full force & have every reason to believe that all customers will be restored today. Thank you for your patience, understanding & support.
The emergency repairs have been completed with power restored to much of Fort Erie
@TownOfFortErie
. Work is continuing to complete repairs in remaining areas of the service territory. Once again, we appreciate your patience!
Update - Crews & contractors will continue working through the night to restore power. Please report urgent power emergency’s to 1-844-501-9473 (WIRE). Thank you to our customers for your patience as we work through this weather event.
@PortColborne
@TownOfFortErie
Please be advised a 2 hour emergency planned town wide outage in Fort Erie - Town of Fort Erie is to occur today at 2:30pm. Complete information can be seen here:
We appreciate your patience!!
The primary line coming into Fort Erie as been repaired. Currently there are approximately 5,800 customers without power in Fort Erie and 500 in Port Colborne. Crews continue to work on restoration efforts
@TownOfFortErie
@PortColborne
We continue to make progress as we battle to clear fallen trees, lines & debris in order to restore power. We hope to accomplish lots today with the good weather. Thank you to our customers- your support means a lot during these stressful times.
@TownOfFortErie
@PortColborne
Restoration efforts continue with the Point Albino and Crystal Beach areas as the most challenging. Currently we are working to restore approximately 260 customers primarily in Point Albino and Crystal Beach
@TownOfFortErie
Please see complete details at:
With the holiday season coming up, CNP is honoured to spread the holiday joy and assist our community by providing a hot meal last night at the Fort Erie Salvation Army!
#CNPinthecommunity
Multiple outages are being reported across the service territory. Crews are continuing to work on restoration efforts. We will provide general updates and helpful links at:
Stay safe!