Mark Zuckerberg envisions every business having an
#AI
agent for
#CustomerService
, sales, and communication. Tidio's
#Lyro
is already making this a reality!
Watch our CCO respond to Mark's video and explain why Lyro is crucial for businesses. Check out his response below ⬇️
$200 in Tidio or $2M in-house?
📰 News broke that
@Klarna
invested $3M in their own AI chatbot.
Impressive? Yes, but not every business has that kind of money lying around.
That's why we created Lyro, the AI-powered customer service chatbot that enables you to compete with
[A thread 🧵] We know you were waiting for this—The first conversational AI chatbot for SMBs—Lyro, is officially here! 🔥
We’re extremely happy that we can finally give it to you and let it help your businesses grow!
Retweets are more than welcome 😉
#AI
Just released! 🥳
Our new
#mobile
live chat app is here with:
✔️ Notifications about the number of incoming messages
✔️ Switching between multiple websites
✔️ Fresh design & panel navigation
✔️ Visitor notes
✔️ Animated GIFs
... and more! See here 👇
Bringing
#traffic
to your website is not enough!
Lead generation is the key to unlocking your chance for selling more. 🔑
Check out this killer A-Z lead generation guide with lots of real-life case studies and secret tricks for mastering lead gen 👇
Have you heard of c-h-a-t-b-o-t-s? Yes, no, maybe? 🤖🤖
Our newest guide explains all chatbot-related stuff in plain and simple language. ✍🗒
#chatbots
#whatischatbot
2023 was a year of gratitude. Thanks to our incredible team and the visionary businesses who power their growth with our customer service platform. Here's to more memorable moments in the year ahead! 🚀
#YearInReview2023
#Tidio
Global support during the
#COVID19
crisis 🤝. These companies are offering their products at reduced price or for free to help their users weather the hard times.
A link to a full list:
Live chat support agents need to master several skills to deliver the best online support they can.
#CustomerService
#LIVECHAT
#skills
What are those skills?
Find the answer in the article! ⬇️
Have you tried using live chat to improve your customer service? Here's the ultimate comparison of the best and most popular live chat tools in 2020🧐
Lots of awesome charts for the data-obsessed! 📊
#customersatisfaction
#CustomerService
#livechat
Sharing is caring!🤗
And so is referring awesome products to your friends and family, right? So how to make people talk about your products?
Check out this how-to article by
@raulgalerad
to learn about referral programs for
#eCommerce
businesses! 👇
Do you know how to overcome the most common lead generation obstacles?
@Gem_Arts
Moriarty's Gem Art,
@Chanty
and others share their stories and top strategies that helped them get more b2b and b2c customers 👇
#B2C
#B2C
#LeadGeneration
#Marketing
Looking for an alternative to pop-up ads 👾? Unblock your marketing superpowers with
@tidiochat
and our chatbots 🤖🤖🤖. Find out how to use chatbots in place of pop-ups in a new article on Tidio Blog 😎
#marketing
#chatbots
Halloween is almost here! It is time to get prepared for the holiday shopping season!
Don’t be scared! 🎃
We've got you covered. Read our guide to holiday messages that will skyrocket your sales this year!
#halloween2019
#ecommerce
#happyhalloween
Are your advertising strategies unsuccessful?
Focus on your customer service instead!
Learn how to boost your sales by providing excellent support with a live chat 🥰
Read more on
@tidiochat
blog 👇
#customerservice
#cx
#ecommerce
#livechat
We’ve all heard of customer service.
But, have you ever wondered what customer service actually is? What does it mean to deliver excellent customer service?
If you haven’t, go ahead and read the article on
@tidiochat
blog.
#CustomerService
Have you ever wondered what chatbots 🤖 are made of? ⚙️🔧🔩
Chatbots are very similar to flowcharts and decision trees! 🌿
If you know how to read a simple flowchart, you can also create your own chatbot. Would you care to try?
#chatbots
#flowchart
Live chat or instant messaging? 🤯
Two apps, one dilemma - not anymore!
Today's post covers pros ➕and cons ➖ of both solutions to help you decide.
#livechat
,
#messenger
#instantmessaging
#im
#Bots
are programmed to do certain tasks, like:
💬 chatting,
👣 tracking,
💵 bidding,
📃 reporting,
They speed up work & save time.
Today, we review 7
#Shopify
bot apps that automate various tasks online merchants often deal with on an everyday basis.
We use our voices to communicate with each other in our unique way.
Voice is an important factor that helps us to develop an attitude toward another person.
How is that principle applicable to brands and why is it important?
#brand
#brandvoice
#branding
Do you have a Shopify-based online business and think about making some of the Shopify tasks automatic? ⚙️
Check 7 Shopify apps+bots that will do some of the regular chores for you!
#shopify
#bots
#apps
#automation
Do you know what are the best opening and closing lines for business emails? 📧 ✒️
Or how to compose the main body of your email to make it compelling and persuasive? 💪🧠🗣
Read our new guide and become the MASTER of business emails👑
#email
#mailing
Brainy quotes come in handy when you want to impress friends at cocktail parties 🤹♀️
However, a good quote can be much more. Read the best quotes about chatbots and technology on
@tidiochat
blog to find your next inspiration 🤩
#quoteoftheday
#chatbots
There are far more online shoppers who abandon their virtual shopping carts (full of items 🎁🎁🎁 ) than those who proceed to the checkout. 🛒🕺
Discover how to recover abandoned carts at
@tidiochat
blog 👇
#shopping
#ecommerce
#chatbots
#Marketing
Today, a list of 1⃣9⃣ best
#Shopify
apps that will not only make your store more functional, but also enable you to work more efficiently.
Hand-picked and reviewed! 👇
Today, we are revisiting the
#livechat
app 💬. The article answers some fundamental questions, like:
❓ What is live chat?
❓ How does it work?
You'll also find a list of benefits that speak for using live chat... and more 🙂.
How to enchant your boss and sweep customers off their feet?
By sending an impeccably written and formatted email copy! ✍🏻📧🔥
More tips on our
@tidiochat
blog.
#emails
#communication
Have you heard about UX writers 🖊️? They use copywriting skills and UX principles to squeeze the most value out of interface text, notifications, and messages. Discover some of the tricks they use to create better chatbots 🤖. More on
@tidiochat
blog 📖
We’re thrilled to announce our new solution: Tidio AI🥳
Tidio AI is a collection of tools that helps businesses increase conversions, automate customer service and improve efficiency with the help of AI. In Tidio AI, we gathered the most crucial tools, such as:
1/2
#ecommerce
🎉 Tidio's New Look! 🎉
Our design team worked their magic, unveiling a fresh visual identity. Aligned with our core values, the revamped design is a key part of our move toward AI Support Chatbots.
Explore the new design and drop your thoughts. ✨
#Tidio
#Rebrand
Many customers don’t like to initiate contact
🤐😳🤨
It is YOU who should send the FIRST live chat message! 🗣️
Learn how to engage your online store visitors with proactive customer service😃😍🤑
#CustomerExperience
#CX
#CustomerService
#livechat
Adding a
#livechat
to the website is fast an easy. Better yet, there are a few methods you can choose from to go about it.
A step-by-step guide to help you start a journey with an amazing communication tool.
#leadgeneration
takes time and effort. Luckily, there are tons of different tools that can make the whole process easier and faster.
In today's post, 19 lead generation tools that can help you on different stages of the lead generation process.
#leads
🚨News Alert🚨
Lyro is live on
@ProductHunt
!😺
Lyro helps you solve up to 70% of customer problems:
🔵 3-minute setup
🔵 Self-training
🔵 Answers multiple customers at once
Support us on Product Hunt:
#ProductHuntLaunch
#producthunt
#Lyro
Struggling to explain your product or understand customer issues? 🤔
Introducing Tidio's new feature —
#VideoCalls
.
Connect with prospects via video calls right from the chat widget. No downloads or registrations are needed. Try it today. 📹💬
#CustomerService
#TidioUpdate
Live chat has become one of the essential functionalities of a website. It allows CS agents to provide instant support to their customers.
But there is more to live chat than that. What else can it do for your business?
#livechat
#CustomerService
Tidio launched a native
#WhatsApp
integration 🎉
It allows multiple agents to talk to customers simultaneously and use chatbots to answer common customer questions in seconds 🤖⏳
Available on all Tidio plans🆓
Read more:
#TidioUpdates
#CustomerService
Not sure how to welcome newcomers, apologize for a mistake or transfer to another team member? 🤷🏽♀️
Don't worry, we've made a list and it's a good one. Check it out!📜
#CustomerService
#customersupport
#phrases
[Thread🧵]
The time has come. We would like to introduce you to someone very special to our company!
Drumrolls please 🥁🥁🥁
And let’s make a round of applause for…. LYRO! The first conversational AI chatbot for small and medium businesses 🥳.
⬇️
⬇️
Your visitors need only 5 seconds to form an impression about your landing page. Will they stay or go? Or more importantly -- will they
#convert
or not?
In today's post: 8
#Tips
to help you increase your
#Shopify
#landingpage
#conversion
rate.
Cooldown your keyboard and stop typing the same responses over and over again!
❄️
Save your messages as a Quick Responses (aka Canned Responses) and use them whenever you need them - fast and easy.
#livechat
#CustomerService
#CannedResponses
Shopify bots can do anything from Facebook ads automatization to sneaker copping 👟👟👟
Check out our list of the best bots you can use on Shopify 🛍️🤖🛒
@tidiochat
@Shopify
#bots
#Shopify
Chatbots, AI, NLP, ML, bots... More!?
Yes, there are quite a few terms to get familiar with when entering the chatbots world - but no fear! We got you covered with your latest FAQ focused specifically on chatbots-related technology.
AI chatbots, AI Agent, and last but not least, AI Conversion Booster. It is accessible to even the smallest businesses, and its setup is no more than a couple of minutes to start.
You can learn more about Tidio AI here:
#ArtificialIntelligence
Acquiring new customers is hard… But, retaining them can be even harder😣
Unless… you build strong and long-lasting relationships with repeat customers who spend 67% more than the new ones💰
Want to know how? Then read the article to find out 👇🏼👇🏼👇🏼
Do you know how to optimize your email signature? 📧
You can make your emails more attractive and informative by adding a signature with a photo or a banner of your website👑
Learn more on our
@tidiochat
blog 👇
#businessgrowth
#EmailMarketing
Ever wondered about the history of customer support? Or the actual difference between customer support and customer care?🤔🤭
You can now find the answers in the Definitive Guide to Customer Support on
@tidiochat
blog.
#CustomerServiceWeek
🛠️ Did you know that even small tweaks in your marketing strategy could help you make a fortune on
#Shopify
? 💸
Sounds crazy?
👇 We've put together some creative
#marketing
ideas to help you sell like a pro in 2020.
#strategy
#sales
#ecommerce
Your very own chatbot can:
↗️ Collect email addresses from your visitors
↗️ Offer discounts and suggest products
↗️ Engage your customers & tell jokes!
No coding required! Care to learn how to create a chatbot?
#chatbot
#chatbots
#DIY
#Automation
Have you ever wondered how you can use chatbots in a restaurant business? Read our new article about improving restaurant customer service with bots. Check this and many other new posts on
@tidiochat
blog!
And we're back to abandoned cart emails.
Previously, we've talked about email structure.
Today, we take a look at 5 factors that play an important role in cart recovery success.
#emails
#ecommerce
#carts
🤖Do you know what chatbot marketing is?🤖
Chatbot marketing is all about using bots to attract your customers, build a strong business relationship with them, and make the best out of your website’s conversion!📈
#marketing
#chatbot
Learn more here 👇
Learn quick and ready-to-use tips on how to attract more visitors to your website and convert them into loyal customers.
What you’ll get is much higher traffic and increased sales. 💸 💵📊 📈
Read the newest article on
@tidiochat
blog. Enjoy!
Due to a global outage of our server provider, all our services are down.
We will update you at as soon as we get more information. We're sorry for this disruption.
@tidiochat
is among the top customer support tools in the
@Shopify
App Store!
We wouldn't have made it without good app reviews from our awesome customers❤️❤️❤️
Do you want to know how to get great rating? Read more on our blog👇
#marketing
#Shopify
If you are thinking about adding your own custom 'virtual assistant' to your website, then start with this article!
Learn how to make your own
#chatbot
and add it to your
#website
or
#onlinestore
.
Easy. Free. No coding.
Any
#Shopify
users with us? We’ve been mentioned in this cool ebook by
@pixelunion
, listing Shopify Apps you must have for the upcoming holiday season! This free ebook gives a few tips on
#sales
,
#marketing
, and
#design
. Check it out!
I integrated
@tidiochat
on my website a couple months back and have gained several recurring clients.
$50 a month pays for itself x 10
If you can optimize when people land on your site, you will win more jobs 😁
Black Friday is almost here!
We prepared some ideas for your chatbot messages to copy or download.
We hope to inspire you to write many interesting chatbot messages for Black Friday sales this year :)
#chat
#chatbot
#Sales
#blackfriday2019
Check out our list of the best email design tips! You can see some interesting email case studies and discover how to create great email headers 🤠
#design
#emailmarketing
#Marketing
Using or thinking about using
#chatbots
?
We've crunched a lot of numbers and learned some interesting facts about chatbots' potential, their effectiveness, current
#chatbot
#tech
#trends
,... and more!
Check out where the chatbot trend is heading to 👇
Unlock the power of eCommerce customer service!
Join our webinar on May 15th, 4pm London | 11am New York. Featuring Olek Potrykus (
@Oldunio
), Head of CX at Tidio 🌟
Reserve your FREE spot now!
#eCommerce
#CustomerService
#Webinar
Make them laugh or cry and they’ll be bound to buy. This rhyming rule of advertising still holds true. Do you know what types of appeals, fears, and desires advertising experts use to PLAY on customers emotions and sell more?
#advertising
#psychology
Would you like to know which WordPress live chat plugin is best for your website? We’ve prepared a ranking 📈 and compared the features of the most popular live chat platforms. Check it out 👇
Have you heard about Facebook Subscription Messaging? It is a powerful marketing tool but to use it you need to apply and be approved by Facebook.
✋👮♂️🤚
Don't worry! Learn how to join FSM and make the most of it here👇
#facebook
#SubscriptionMessaging
Subject lines can make or break your abandoned cart recovery email campaigns ☝️
Here are the best examples to make your next campaign a success. 👇
#ecommerce
#EmailMarketing
CS team bogged down by tasks? Free them with Lyro Tasks!🤖✨
Lyro, the AI customer support agent, now automates repetitive tasks, like:
- Checking order statuses
- Creating tickets
- Routing customers
Save dozens of hours/week! Try Lyro for free:
Here's how Tidio became Eye-OO's secret weapon:
🔵 Increase in sales. 25% sales increase, with €100K Tidio-assisted revenue growth in 2023.
🔵 Decreased waiting time by 86%.
🔵 Improved customer service automation. Tidio's chat flows handle 82% of inquiries + generate leads.
In just a year, Tidio's AI chatbot transformed customer service: saved 5,000 companies 4yrs 9mos of work with 50% resolution rate. 🤖🎉 Not bad for a 1-year-old! Watch Lyro's achievements in the anniversary video⬇️⬇️⬇️
#CustomerService
#AIChatbot
#Lyro
Q: What can help you retain more customers, deliver better
#cx
, and convert more visitors?
A: Customer segmentation.
Q: What's the best way of doing it?
A: By using a real
#customer
data.
Here's how: 👇