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Tidio Profile
Tidio

@tidiochat

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AI-powered customer service management platform. We help businesses boost customer loyalty and grow sales.

San Francisco, CA, USA
Joined December 2014
Don't wanna be here? Send us removal request.
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@tidiochat
Tidio
1 month
Mark Zuckerberg envisions every business having an #AI agent for #CustomerService , sales, and communication. Tidio's #Lyro is already making this a reality! Watch our CCO respond to Mark's video and explain why Lyro is crucial for businesses. Check out his response below ⬇️
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@tidiochat
Tidio
5 years
We've got a real treat for y'all! 🔥 Top marketing experts shared with us details of their best #B2B lead generation strategies for 2020. Check out 26+ case studies from: 🚀 @sujanpatel 🚀 @AlexTachalova 🚀 @ViperChill 🚀 @shane_barker ...and more!👇
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@tidiochat
Tidio
6 months
$200 in Tidio or $2M in-house? 📰 News broke that @Klarna invested $3M in their own AI chatbot. Impressive? Yes, but not every business has that kind of money lying around. That's why we created Lyro, the AI-powered customer service chatbot that enables you to compete with
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@tidiochat
Tidio
1 year
[A thread 🧵] We know you were waiting for this—The first conversational AI chatbot for SMBs—Lyro, is officially here! 🔥 We’re extremely happy that we can finally give it to you and let it help your businesses grow! Retweets are more than welcome 😉 #AI
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@tidiochat
Tidio
4 years
Just released! 🥳 Our new #mobile live chat app is here with: ✔️ Notifications about the number of incoming messages ✔️ Switching between multiple websites ✔️ Fresh design & panel navigation ✔️ Visitor notes ✔️ Animated GIFs ... and more! See here 👇
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@tidiochat
Tidio
5 years
Bringing #traffic to your website is not enough! Lead generation is the key to unlocking your chance for selling more. 🔑 Check out this killer A-Z lead generation guide with lots of real-life case studies and secret tricks for mastering lead gen 👇
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@tidiochat
Tidio
8 years
We shared some tips about customer service in @pixelunion 's free holiday guide for @Shopify merchants. Check it out!
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@tidiochat
Tidio
9 months
2023 was a year of gratitude. Thanks to our incredible team and the visionary businesses who power their growth with our customer service platform. Here's to more memorable moments in the year ahead! 🚀 #YearInReview2023 #Tidio
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@tidiochat
Tidio
4 years
Global support during the #COVID19 crisis 🤝. These companies are offering their products at reduced price or for free to help their users weather the hard times. A link to a full list:
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@tidiochat
Tidio
4 years
What's new on Tidio Blog? A dash of inspiration and some real-life examples for current and soon-to-be chatbot users!💡
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@tidiochat
Tidio
5 years
Have you tried using live chat to improve your customer service? Here's the ultimate comparison of the best and most popular live chat tools in 2020🧐 Lots of awesome charts for the data-obsessed! 📊 #customersatisfaction #CustomerService #livechat
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@tidiochat
Tidio
5 years
Sharing is caring!🤗 And so is referring awesome products to your friends and family, right? So how to make people talk about your products? Check out this how-to article by @raulgalerad to learn about referral programs for #eCommerce businesses! 👇
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@tidiochat
Tidio
5 years
Do you know how to overcome the most common lead generation obstacles? @Gem_Arts Moriarty's Gem Art, @Chanty and others share their stories and top strategies that helped them get more b2b and b2c customers 👇 #B2C #B2C #LeadGeneration #Marketing
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@tidiochat
Tidio
5 years
Support your Facebook fan page customers via Tidio Live Chat without logging in to Messenger. Deliver fast and efficient customer care.
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@tidiochat
Tidio
5 years
Looking for an alternative to pop-up ads 👾? Unblock your marketing superpowers with @tidiochat and our chatbots 🤖🤖🤖. Find out how to use chatbots in place of pop-ups in a new article on Tidio Blog 😎 #marketing #chatbots
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@tidiochat
Tidio
5 years
Halloween is almost here! It is time to get prepared for the holiday shopping season! Don’t be scared! 🎃 We've got you covered. Read our guide to holiday messages that will skyrocket your sales this year! #halloween2019 #ecommerce #happyhalloween
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@tidiochat
Tidio
1 year
👏Success Story! 🎮 @Shockbyte , a Minecraft server hosting company, was founded in 2013. Today, with 98 team members and a dedicated gamers community, they use Tidio for customer service automation. #TidioCaseStudy #CustomerServiceAutomation #CustomerSatisfaction
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@tidiochat
Tidio
5 years
Are your advertising strategies unsuccessful? Focus on your customer service instead! Learn how to boost your sales by providing excellent support with a live chat 🥰 Read more on @tidiochat blog 👇 #customerservice #cx #ecommerce #livechat
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@tidiochat
Tidio
5 years
We’ve all heard of customer service. But, have you ever wondered what customer service actually is? What does it mean to deliver excellent customer service? If you haven’t, go ahead and read the article on @tidiochat blog. #CustomerService
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@tidiochat
Tidio
5 years
Have you ever wondered what chatbots 🤖 are made of? ⚙️🔧🔩 Chatbots are very similar to flowcharts and decision trees! 🌿 If you know how to read a simple flowchart, you can also create your own chatbot. Would you care to try? #chatbots #flowchart
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@tidiochat
Tidio
5 years
Tech & business jargon can be confusing🙃 Let's make things easier🙂 Here is a comprehensive list of all chatbot, automation, marketing, and online business terms you should know!👇👇👇 #AI #bot #chatbots #CX #NPS #CustomerExperience #Marketing
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@tidiochat
Tidio
5 years
Live chat or instant messaging? 🤯 Two apps, one dilemma - not anymore! Today's post covers pros ➕and cons ➖ of both solutions to help you decide. #livechat , #messenger #instantmessaging #im
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@tidiochat
Tidio
4 years
#Bots are programmed to do certain tasks, like: 💬 chatting, 👣 tracking, 💵 bidding, 📃 reporting, They speed up work & save time. Today, we review 7 #Shopify bot apps that automate various tasks online merchants often deal with on an everyday basis.
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@tidiochat
Tidio
5 years
We use our voices to communicate with each other in our unique way. Voice is an important factor that helps us to develop an attitude toward another person. How is that principle applicable to brands and why is it important? #brand #brandvoice #branding
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@tidiochat
Tidio
5 years
Do you have a Shopify-based online business and think about making some of the Shopify tasks automatic? ⚙️ Check 7 Shopify apps+bots that will do some of the regular chores for you! #shopify #bots #apps #automation
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@tidiochat
Tidio
5 years
Do you know what are the best opening and closing lines for business emails? 📧 ✒️ Or how to compose the main body of your email to make it compelling and persuasive? 💪🧠🗣 Read our new guide and become the MASTER of business emails👑 #email #mailing
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@tidiochat
Tidio
5 years
Brainy quotes come in handy when you want to impress friends at cocktail parties 🤹‍♀️ However, a good quote can be much more. Read the best quotes about chatbots and technology on @tidiochat blog to find your next inspiration 🤩 #quoteoftheday #chatbots
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@tidiochat
Tidio
5 years
There are far more online shoppers who abandon their virtual shopping carts (full of items 🎁🎁🎁 ) than those who proceed to the checkout. 🛒🕺 Discover how to recover abandoned carts at @tidiochat blog 👇 #shopping #ecommerce #chatbots #Marketing
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@tidiochat
Tidio
6 years
No time for seeking and testing out the best apps for your Shopify store? Don’t worry, we've got your back! 👏 #Shopify #eCommerce #Sales #Conversion
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@tidiochat
Tidio
4 years
Today, a list of 1⃣9⃣ best #Shopify apps that will not only make your store more functional, but also enable you to work more efficiently. Hand-picked and reviewed! 👇
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@tidiochat
Tidio
4 years
Today, we are revisiting the #livechat app 💬. The article answers some fundamental questions, like: ❓ What is live chat? ❓ How does it work? You'll also find a list of benefits that speak for using live chat... and more 🙂.
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@tidiochat
Tidio
5 years
Have you heard about UX writers 🖊️? They use copywriting skills and UX principles to squeeze the most value out of interface text, notifications, and messages. Discover some of the tricks they use to create better chatbots 🤖. More on @tidiochat blog 📖
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@tidiochat
Tidio
2 years
We’re thrilled to announce our new solution: Tidio AI🥳 Tidio AI is a collection of tools that helps businesses increase conversions, automate customer service and improve efficiency with the help of AI. In Tidio AI, we gathered the most crucial tools, such as: 1/2 #ecommerce
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@tidiochat
Tidio
8 months
🎉 Tidio's New Look! 🎉 Our design team worked their magic, unveiling a fresh visual identity. Aligned with our core values, the revamped design is a key part of our move toward AI Support Chatbots. Explore the new design and drop your thoughts. ✨ #Tidio #Rebrand
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@tidiochat
Tidio
5 years
Many customers don’t like to initiate contact 🤐😳🤨 It is YOU who should send the FIRST live chat message! 🗣️ Learn how to engage your online store visitors with proactive customer service😃😍🤑 #CustomerExperience #CX #CustomerService #livechat
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@tidiochat
Tidio
4 years
Adding a #livechat to the website is fast an easy. Better yet, there are a few methods you can choose from to go about it. A step-by-step guide to help you start a journey with an amazing communication tool.
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@tidiochat
Tidio
5 years
#leadgeneration takes time and effort. Luckily, there are tons of different tools that can make the whole process easier and faster. In today's post, 19 lead generation tools that can help you on different stages of the lead generation process. #leads
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@tidiochat
Tidio
1 year
🚨News Alert🚨 Lyro is live on @ProductHunt !😺 Lyro helps you solve up to 70% of customer problems: 🔵 3-minute setup 🔵 Self-training 🔵 Answers multiple customers at once Support us on Product Hunt: #ProductHuntLaunch #producthunt #Lyro
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@tidiochat
Tidio
8 months
Struggling to explain your product or understand customer issues? 🤔 Introducing Tidio's new feature — #VideoCalls . Connect with prospects via video calls right from the chat widget. No downloads or registrations are needed. Try it today. 📹💬 #CustomerService #TidioUpdate
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@tidiochat
Tidio
5 years
Live chat has become one of the essential functionalities of a website. It allows CS agents to provide instant support to their customers. But there is more to live chat than that. What else can it do for your business? #livechat #CustomerService
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@tidiochat
Tidio
11 months
Tidio launched a native #WhatsApp integration 🎉 It allows multiple agents to talk to customers simultaneously and use chatbots to answer common customer questions in seconds 🤖⏳ Available on all Tidio plans🆓 Read more: #TidioUpdates #CustomerService
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@tidiochat
Tidio
3 years
@sheikhrishad0 So happy it has finally arrived. Best wishes from our team!
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@tidiochat
Tidio
1 year
[Thread🧵] The time has come. We would like to introduce you to someone very special to our company! Drumrolls please 🥁🥁🥁 And let’s make a round of applause for…. LYRO! The first conversational AI chatbot for small and medium businesses 🥳. ⬇️ ⬇️
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@tidiochat
Tidio
5 years
If you are wondering what Tidio live chat can do for chat support agents, then this post is for you! 10 features to help you work faster and smarter.
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@tidiochat
Tidio
5 years
Your visitors need only 5 seconds to form an impression about your landing page. Will they stay or go? Or more importantly -- will they #convert or not? In today's post: 8 #Tips to help you increase your #Shopify #landingpage #conversion rate.
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@tidiochat
Tidio
9 years
Are @tidiochat users ready for #BlackFriday ? Check the 4 Ways To Increase Sales on Black Friday:
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@tidiochat
Tidio
5 years
Cooldown your keyboard and stop typing the same responses over and over again! ❄️ Save your messages as a Quick Responses (aka Canned Responses) and use them whenever you need them - fast and easy. #livechat #CustomerService #CannedResponses
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@tidiochat
Tidio
5 years
Chatbots, AI, NLP, ML, bots... More!? Yes, there are quite a few terms to get familiar with when entering the chatbots world - but no fear! We got you covered with your latest FAQ focused specifically on chatbots-related technology.
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@tidiochat
Tidio
5 years
Are you looking for fresh ideas to improve your customer service? Here is a list of several things you can do with @tidiochat chatbots 🤖🤖🤖
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@tidiochat
Tidio
6 years
The thought-provoking concept of a A-Commerce by @DMattin at #FutureofCX #London #Tidio come and chat with us if you’re around🤖
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@tidiochat
Tidio
2 years
AI chatbots, AI Agent, and last but not least, AI Conversion Booster. It is accessible to even the smallest businesses, and its setup is no more than a couple of minutes to start. You can learn more about Tidio AI here: #ArtificialIntelligence
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@tidiochat
Tidio
5 years
Acquiring new customers is hard… But, retaining them can be even harder😣 Unless… you build strong and long-lasting relationships with repeat customers who spend 67% more than the new ones💰 Want to know how? Then read the article to find out 👇🏼👇🏼👇🏼
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@tidiochat
Tidio
5 years
Do you know how to optimize your email signature? 📧 You can make your emails more attractive and informative by adding a signature with a photo or a banner of your website👑 Learn more on our @tidiochat blog 👇 #businessgrowth #EmailMarketing
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@tidiochat
Tidio
5 years
Ever wondered about the history of customer support? Or the actual difference between customer support and customer care?🤔🤭 You can now find the answers in the Definitive Guide to Customer Support on @tidiochat blog. #CustomerServiceWeek
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@tidiochat
Tidio
4 months
Introducing Claude 3.0 for #LyroAI Chatbot! Enjoy more human-like conversations, faster data access, and smarter responses. Upgrade your customer service now! 🚀 #AI #CustomerService #TechInnovation #Claude30 Read more:
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@tidiochat
Tidio
5 years
🛠️ Did you know that even small tweaks in your marketing strategy could help you make a fortune on #Shopify ? 💸 Sounds crazy? 👇 We've put together some creative #marketing ideas to help you sell like a pro in 2020. #strategy #sales #ecommerce
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@tidiochat
Tidio
5 years
Your very own chatbot can: ↗️ Collect email addresses from your visitors ↗️ Offer discounts and suggest products ↗️ Engage your customers & tell jokes! No coding required! Care to learn how to create a chatbot? #chatbot #chatbots #DIY #Automation
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@tidiochat
Tidio
5 years
Learn about conversational landing pages and discover how they can engage your customers. A must read for eCommerce experts! #marketingtips
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@tidiochat
Tidio
5 years
Have you ever wondered how you can use chatbots in a restaurant business? Read our new article about improving restaurant customer service with bots. Check this and many other new posts on @tidiochat blog!
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@tidiochat
Tidio
5 years
And we're back to abandoned cart emails. Previously, we've talked about email structure. Today, we take a look at 5 factors that play an important role in cart recovery success. #emails #ecommerce #carts
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@tidiochat
Tidio
5 years
🤖Do you know what chatbot marketing is?🤖 Chatbot marketing is all about using bots to attract your customers, build a strong business relationship with them, and make the best out of your website’s conversion!📈 #marketing #chatbot Learn more here 👇
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@tidiochat
Tidio
5 years
Learn quick and ready-to-use tips on how to attract more visitors to your website and convert them into loyal customers. What you’ll get is much higher traffic and increased sales. 💸 💵📊 📈 Read the newest article on @tidiochat blog. Enjoy!
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@tidiochat
Tidio
3 years
Due to a global outage of our server provider, all our services are down. We will update you at as soon as we get more information. We're sorry for this disruption.
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@tidiochat
Tidio
5 years
@tidiochat is among the top customer support tools in the @Shopify App Store! We wouldn't have made it without good app reviews from our awesome customers❤️❤️❤️ Do you want to know how to get great rating? Read more on our blog👇 #marketing #Shopify
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@tidiochat
Tidio
5 years
Have you found the best chat solution for your business? Is it @tidiochat , Intercom, Drift, or Zendesk? Read the full comparison of customer messaging platforms here: #CustomerService #emailmarketing #liveChat
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@tidiochat
Tidio
4 years
If you are thinking about adding your own custom 'virtual assistant' to your website, then start with this article! Learn how to make your own #chatbot and add it to your #website or #onlinestore . Easy. Free. No coding.
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@tidiochat
Tidio
6 years
Any #Shopify users with us? We’ve been mentioned in this cool ebook by @pixelunion , listing Shopify Apps you must have for the upcoming holiday season! This free ebook gives a few tips on #sales , #marketing , and #design . Check it out!
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@tidiochat
Tidio
8 months
Who can beat that? 🚀✨
@remotecleanguy
Remote Cleaning Guy
8 months
I integrated @tidiochat on my website a couple months back and have gained several recurring clients. $50 a month pays for itself x 10 If you can optimize when people land on your site, you will win more jobs 😁
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@tidiochat
Tidio
5 years
Black Friday is almost here! We prepared some ideas for your chatbot messages to copy or download. We hope to inspire you to write many interesting chatbot messages for Black Friday sales this year :) #chat #chatbot #Sales #blackfriday2019
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@tidiochat
Tidio
1 year
@Shockbyte chose Tidio for: 💲 Competitive pricing 🤖 Rich features, including powerful chatbots 😌 Easy-to-use UX #TidioCaseStudy
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@tidiochat
Tidio
4 years
Using or thinking about using #chatbots ? We've crunched a lot of numbers and learned some interesting facts about chatbots' potential, their effectiveness, current #chatbot #tech #trends ,... and more! Check out where the chatbot trend is heading to 👇
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@tidiochat
Tidio
4 months
Unlock the power of eCommerce customer service! Join our webinar on May 15th, 4pm London | 11am New York. Featuring Olek Potrykus ( @Oldunio ), Head of CX at Tidio 🌟 Reserve your FREE spot now! #eCommerce #CustomerService #Webinar
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@tidiochat
Tidio
5 years
Make them laugh or cry and they’ll be bound to buy. This rhyming rule of advertising still holds true. Do you know what types of appeals, fears, and desires advertising experts use to PLAY on customers emotions and sell more? #advertising #psychology
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@tidiochat
Tidio
5 years
Would you like to know which WordPress live chat plugin is best for your website? We’ve prepared a ranking 📈 and compared the features of the most popular live chat platforms. Check it out 👇
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@tidiochat
Tidio
5 years
Have you heard about Facebook Subscription Messaging? It is a powerful marketing tool but to use it you need to apply and be approved by Facebook. ✋👮‍♂️🤚 Don't worry! Learn how to join FSM and make the most of it here👇 #facebook #SubscriptionMessaging
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@tidiochat
Tidio
5 months
CS team bogged down by tasks? Free them with Lyro Tasks!🤖✨ Lyro, the AI customer support agent, now automates repetitive tasks, like: - Checking order statuses - Creating tickets - Routing customers Save dozens of hours/week! Try Lyro for free:
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@tidiochat
Tidio
9 months
🧵As the year wraps up, seize the wisdom from Tidio's top 2023 blog articles! 🌟 From mastering #CustomerSupport to staying ahead in #eCommerce - the #blog fuels small and medium entrepreneurs with knowledge and inspiration.📚 #YearInReview #2023Highlights
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@tidiochat
Tidio
4 months
Here's how Tidio became Eye-OO's secret weapon: 🔵 Increase in sales. 25% sales increase, with €100K Tidio-assisted revenue growth in 2023. 🔵 Decreased waiting time by 86%. 🔵 Improved customer service automation. Tidio's chat flows handle 82% of inquiries + generate leads.
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@tidiochat
Tidio
2 months
In just a year, Tidio's AI chatbot transformed customer service: saved 5,000 companies 4yrs 9mos of work with 50% resolution rate. 🤖🎉 Not bad for a 1-year-old! Watch Lyro's achievements in the anniversary video⬇️⬇️⬇️ #CustomerService #AIChatbot #Lyro
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@tidiochat
Tidio
5 years
The kind of news that makes us party in our office on Thursday 🥳 And you? Did you try out Tidio already? 👇
@BrianAscroft
Brian Ascroft
5 years
It’s official! @TheMonkeysHub has made our first sale through a conversation with a client via our live chat service with @tidiochat ! Thanks guys...
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@tidiochat
Tidio
4 years
Q: What can help you retain more customers, deliver better #cx , and convert more visitors? A: Customer segmentation. Q: What's the best way of doing it? A: By using a real #customer data. Here's how: 👇
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