Severn Trent @stwater Twitter profile

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Severn Trent

@stwater

6 years

Oh Eileen, what have you done? Pants are not one of the things that we recommend putting down the toilet - that's just odd! We found these at one of our sewage treatment works, fortunately they didn't cause a blockage but it could've been bad for Eileen and her neighbours

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Severn Trent

@stwater

5 years

We're keeping the good news rolling today! We’re also investing £700m in our Great Big Nature Boost, that’ll see us improving 5,000 hectares of land, all by 2027! When we look after nature, we look after water 💧 🍃

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Severn Trent

@stwater

5 years

We’re giving £1m to the charities and community groups that are making a difference and helping those struggling as a result of the coronavirus. As well as this, we’re already supporting our customers who have difficulty paying their bill, and those that are most vulnerable.

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Severn Trent

@stwater

3 years

Beavers are back in the Midlands! Today, two adults were released into their new home at Willington Wetlands in Derbyshire - a project we’ve supported through our #GreatBigNatureBoost . What’s good for nature is good for water! @DerbysWildlife 🦫

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Severn Trent

@stwater

6 years

@joelycett Hi Joe, sorry about this. The feedback from the team onsite is that you should be able to say goodbye to the beast shortly. Ross.

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Severn Trent

@stwater

7 years

We're sorry for anyone in Rugby & certain areas in B'ham who currently have no water or poor pressure. The thaw has caused unprecedented amounts of leaks & is causing problems on our network. We’re working to get everyone back on supply but this is going to take some time. Sorry!

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Severn Trent

@stwater

9 years

We are immensely saddened by the news of Sue and Scott. They were much loved by colleagues. Our thoughts are with their family and friends.

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Severn Trent

@stwater

2 years

The brilliant @MrCaseyBailey , artist, performer and the former Birmingham Poet Laureate has written and performed a powerful piece, that captures the essence of our ambition to change people’s lives for the better 🙌 Find out more about our plans:

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Severn Trent

@stwater

4 years

The hot weather and us all being at home more is causing a huge increase in demand for water. Our keyworkers are constantly producing more water, but we're asking you to help save water too - raising money for local charities when you do. @EnvAgencyMids

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Severn Trent

@stwater

7 years

We're happy to say that all water supplies should now be back on in the Rugby and Southam areas. We're so sorry for the inconvenience - thanks for your patience and thanks for bearing with us. A full update is here

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Severn Trent

@stwater

7 years

Thank you to everyone for your continued patience as our teams are out fixing as many leaks as possible. We really appreciate your understanding, and want to reassure everyone we're doing what we can to fix the leaks and get things back to normal as soon as possible.

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Severn Trent

@stwater

10 years

We've had to ‘stand down’ a 40 tonne crane when we discovered that pied wagtails had nested in the machinery! http://t.co/hsmFbJda6n

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Severn Trent

@stwater

5 years

You may see some of our teams still out and about today. They’re working hard to provide homes, hospitals and other critical locations with all important water supplies at the moment. We’re here to look after one of life’s essentials, and we’re here to look after you.

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Severn Trent

@stwater

2 years

Have you listened to the Waterfall podcast from the Consumer Council for Water ( @CCWvoice )? It's packed full of help and advice, including great ideas on saving water - really useful given the cost of living crisis. You can get the podcast here

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Severn Trent

@stwater

2 years

With our Graduate & Year in Industry Placement vacancies now open, we've spoke to not just one, but NINE, current members of the Severn Trent team to inspire you & show what could be instore for you & your future. First up Krishna! Click here to apply:

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Severn Trent

@stwater

6 years

It's going to be hot, hot, hot today so we've got our fleet of tankers working around the clock to pump millions of extra litres into the network. Demand is still high, so we're asking everyone to help by turning off garden sprinklers, taking shorter showers and not using hoses

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Severn Trent

@stwater

7 years

@spacegirlrobyn @trentseven Hoping to get him in a Severn Trent high vis soon 😋

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Severn Trent

@stwater

5 years

The team at our Minworth waste water treatment site had a beautiful surprise visitor this morning! 🦊 What a wonderful sight! The team are very much in love with their new friend 😍 #ValentinesDay

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Severn Trent

@stwater

2 years

Get your very own low flow shower head – for FREE – and start saving water, money and energy too! Head over to our Get Water Fit website to order yours today A great tip from our friends at @CCWvoice #GetWaterFit

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Severn Trent

@stwater

7 years

Our teams have been working hard through the night and we're happy to say that customers in both Birmingham and North Nottingham now have water supplies back on. Thanks so much for your patience - we know how hard it is to have no water. Full updates here

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Severn Trent

@stwater

4 years

We know the kids can’t wait to get the paddling pools but did you know that a paddling pool uses as much water as a family does all week! Pop a sheet over the paddling pool & use it again tomorrow. Once you’re done, you can use the water on your plants in the garden.

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Severn Trent

@stwater

7 years

We'd like to say thank you to all of our customers for their patience this week, supplies are now back on & the network is returning to normal. A big thank you also goes to our engineers still in the field, working in tough conditions to keep the water flowing.

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Severn Trent

@stwater

2 years

Twitter - ✉️ You're Invited! ✉️ This is a great opportunity to learn some top tips from our New Talent Team and current Graduates which will help you to successfully apply to our 2023 schemes. To register follow this link: ✉️ You're Invited! ✉️

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Severn Trent

@stwater

5 years

🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 We're planting 1.3million more trees in our region over the next five years as we work towards a carbon neutral water industry 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳 🌲 🌳

Woodland Trust🌳

@WoodlandTrust

5 years

"Trees and #woods in the right place can deliver a multitude of benefits and we urgently need a massive expansion in our tree cover if we are to adapt to future #ClimateChange ." - @WTJohnTucker

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Severn Trent

@stwater

4 years

We're super excited to be partnering with the Birmingham 2022 Commonwealth Games @birminghamcg22 as their Official Nature and Carbon Neutral Supporter; creating new green urban spaces, helping nature and helping to leave a lasting legacy. #B2022

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Severn Trent

@stwater

2 years

Our heartfelt sympathies are with the Royal Family on what is truly a sad day for the UK. The Queen was a true inspiration to millions of people and one of the most important people of the last century. Her passing will be mourned globally as well as here in the UK.

The Royal Family

@RoyalFamily

2 years

The Queen died peacefully at Balmoral this afternoon. The King and The Queen Consort will remain at Balmoral this evening and will return to London tomorrow.

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Severn Trent

@stwater

6 years

@trentseven Thanks for picking this up Trent, @Annie20101 I'm sorry to hear about the issues you're having there, please can you DM over your full address and best contact number? Chris

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Severn Trent

@stwater

7 years

Thank you so much to @Glosfire forhelping us to deliver bottled water to our vulnerable customers - your help is very much appreciated!

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Severn Trent

@stwater

7 years

Water supplies have now returned to normal at Jaguar Land Rover and Cadbury's in Birmingham. We'd like to thank the few businesses we've been working with over the past couple of days for all their help.

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Severn Trent

@stwater

5 years

Some of our teams are still working outside to keep water flowing and waste water treated. We’re supporting critical locations like homes, hospitals and schools. As many of our teams as possible are working from home to support them too.

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Severn Trent

@stwater

2 years

Phoenix Childrens Foundation enrich the lives of youngsters and their families living with illness or disability. We awarded them £9,393 through our #STCommunityFund for a forest school. Got something similar in mind? Go to to see if we can help.

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Severn Trent

@stwater

2 years

Today we're celebrating Disability History Month with an interview from the amazing Libby who joined us on our kickstarter programme in 2021. Find out what she has to say about her role and how she makes a difference every day. #DisabilityHistoryMonth #LifeatSevernTrent

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Severn Trent

@stwater

4 years

Richard has worked at Trimpley water treatment site for 20 years. He’s never seen demand like this! We're doing all we can to safely treat water and get it to your homes. Water is being used quicker than we pump it out. Please help us to keep water flowing by using water wisely

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Severn Trent

@stwater

6 years

We've been helping @StaffsFire tackle fires on the Moorlands by delivering a tanker of 28,000 litres of raw recycled water to them as they battle the blaze

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Severn Trent

@stwater

7 years

Latest photo from our work to repair the Telford water main - it's a big job but we're working hard to get everything back to normal

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Severn Trent

@stwater

6 years

Delighted to say that we've managed to fix the 36" pipe that was damaged by a third party yesterday outside Cheltenham, and at no point was any customer left without water. Great job by all of our engineers working round the clock

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Severn Trent

@stwater

4 years

Alex has been working round the clock, making sure tankers are able to get around our region to keep water flowing. There’s water in our reservoirs, the challenge is to get it to homes quick enough as water is being used faster than we can treat it. Please use water wisely.

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Severn Trent

@stwater

7 years

This is the piece of water pipe we had to remove in Telford - that's a very big hole!

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Severn Trent

@stwater

5 years

Some of our teams are still out and about carrying out essential work to keep your water flowing and your waste water treated. They have a little message for you all...

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Severn Trent

@stwater

6 years

This picture from Derwent Valley is baffling us, we've spotted something in the reservoir! Any suggestions as to what it could be? ❓ 🔍 🌊. #firstdayofApril

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Severn Trent

@stwater

4 years

David and his team have been working through the night to try to keep up with the huge demand we’re experiencing and make sure you get clean, treated water to your taps. Please help the teams out there to help you. Please use water wisely.

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Severn Trent

@stwater

7 years

Thanks again to everyone in Telford for the support over the past few days, here's an infographic that shows exactly what happened!

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Severn Trent

@stwater

6 years

The weather’s staying hot, hot, hot and demand for water is up, so we're producing millions of extra litres of water to keep drinking water flowing. You can help too by following some of these handy water saving tips. Find more water saving ideas at

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Severn Trent

@stwater

5 years

Toilet roll alternatives are blocking up our sewers, please only flush the 3P's: pee, poo and (toilet) paper. Be a #binnernotablocker

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Severn Trent

@stwater

5 years

Applications are now open for our new Community Fund! We’re giving away millions of pounds to help fund projects and ideas that will bring improvements to the community. Do you have a great idea or know someone that does? Then apply! More info here:

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Severn Trent

@stwater

4 years

Demand for water is really high at the moment in the hot weather, so we’re asking everyone to save water where they can. Save water and help to donate to charity.

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Severn Trent

@stwater

3 years

Beavers are making a comeback after 800 years! We are excited to be supporting @WildlifeTrusts and @DerbysWildlife who are planning to relocate beaver families from Scotland to Derbyshire and Nottinghamshire this year. #STGBNB #backthebeaver @DerbysWildlife @Nottswildlife

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Severn Trent

@stwater

4 years

Despite social media rumours, Severn Trent will not be switching any supplies off in Staffordshire. Some areas may see low pressure or brief no supplies due to high demand on its network but it’ll pass

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Severn Trent

@stwater

2 years

It's National Transgender Awareness Week! ⚧️ At Severn Trent, we’re proud to support our trans colleagues and communities. That’s why we’ve created trans support guides, changed policies, educated colleagues on trans issues and celebrated a variety of LGBTQ+ events.

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Severn Trent

@stwater

7 years

We’re absolutely delighted to say that water has been restored to all of our customers in the Tewkesbury area. We're sorry for all the disruption that's been caused and thank everyone for their support and patience. Full update here:

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Severn Trent

@stwater

4 years

Our Rangers have been busy bunnies this week donating 2,000 Easter eggs to foodbanks and hospitals across our region! The eggs were originally for Easter-egg hunts across all of our visitor sites, but with them currently closed, our Rangers had an egg-cellent idea of donating!

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Severn Trent

@stwater

5 years

#WaterSavingWeek is here! Saving water is really easy, and little changes around the home can make a big difference! 🚿 Take a short shower; 🚽 Watch out for leaking loos; 🌻 Use a water butt to collect rain water for plants 😬 Turn off the tap when you brush your teeth.

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Severn Trent

@stwater

3 years

Do you know a #school or #community groups in the #WestMidlands that might be interested in hosting a #TinyForest ? 🌳 Landowners can now express their interest here: @Earthwatch_Eur @birminghamcg22

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Severn Trent

@stwater

4 years

You might notice some of our key workers out and about. They’re busy carrying out essential repairs to pipes and sewers to make sure you all keep getting wonderful water and we can take your waste away. Feel free to give them a wave but please stay safe by keeping 2m away 👋

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Severn Trent

@stwater

5 years

Don’t add a nasty blocked toilet or drain to your worries right now! Flushing wet wipes or kitchen roll will block your drains because they don’t break down like toilet paper! Pics show just some of the wipes & kitchen roll we found this weekend!

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Severn Trent

@stwater

5 years

Our priority is to keep providing you with wonderful water and keep everyone safe. We're working day and night to ensure services run smoothly. This might mean you see us out working on essential repairs. If you do, give us a thumbs up or a wave (from a safe distance of course)

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Severn Trent

@stwater

6 years

Customers in the Birmingham area may be without water this evening. This is because of a burst water main on Bristol Road. We have a team onsite, and we are working hard to resolve this as soon as possible. We apologise for the inconvenience caused by this.

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Severn Trent

@stwater

4 years

At Balsall Common treatment works we don’t just treat wastewater – we build badger highways too! Our ecology team built a network of tunnels to protect our little black and white friends. They’re now free to scurry across the site without having to worry about our tankers 👍

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Severn Trent

@stwater

6 years

We're set for another hot weekend, and with demand for water really high, we're producing millions of extra litres. We’re asking customers to be careful with their water and for now avoid using the garden sprinkler or hose pipe. See more water saving tips

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Severn Trent

@stwater

6 years

We've been working closely with @StaffsFire to make sure they have enough raw water to treat fires blazing across the Staffordshire moors. They're doing great work and we're happy to be able to support them

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Severn Trent

@stwater

6 years

By taking care of it, we can make sure everyone experiences the wonder of water – today, tomorrow and for generations to come. With some simple changes, we can all make a big difference. We've got lots of water saving tips to help you start saving:

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Severn Trent

@stwater

2 years

🍕 FREE PIZZA🍕 I thought that would grab your attention... We'd love to invite you to our Careers Fair on 17th November. You'll hear from inspirational leaders, network with fellow grads and students, and enjoy some FREE PIZZA!

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Severn Trent

@stwater

7 years

Our engineers have been working hard and we're happy to say that we're starting to see water supplies returning to the Tewkesbury area. There's still a lot of work to do, and the system is very complicated and will take a few hours to refill, so please bear with us.

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Severn Trent

@stwater

6 years

Merry Christmas from everyone at Severn Trent! We’ll be here to make sure you can enjoy our wonderful water over the festive season. Let us know if we can help with anything!

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Severn Trent

@stwater

7 years

We're delighted to say that we're starting to see the water coming back on in the Tewkesbury area. The system is very complicated and may take time to fully refill, but we'll get there. Thank you so much for your patience today, it really is appreciated

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Severn Trent

@stwater

4 years

Homes, schools, hospitals and other critical facilities rely on us to ensure taps flow and loos flush. Many of our teams are working from home, but you may still see some of our key workers carrying out essential maintenance, renewal and repair work to keep our services running.

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Severn Trent

@stwater

5 years

Shops have been running low on loo roll, so some of us might have to use alternatives like wet wipes or kitchen roll during #Coronavirus If you do, please don't flush them. They can block sewers and cause flooding Please put them in the bin instead 👍

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Severn Trent

@stwater

4 years

@wessexwater Our thoughts are with everyone over there at this incredibly difficult time for you all. Your friends at Severn Trent and Hafren Dyfrdwy

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Severn Trent

@stwater

6 years

We're set for a scorching weekend, and with demand for water really high, we're asking customers to be really careful with their water. We're producing an extra 300 million litres a day to help meet the high demand. Find some top water saving tips here:

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Severn Trent

@stwater

9 years

Customers can check if their exact postcode is affected by clicking here:

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Severn Trent

@stwater

7 years

Delighted to be able to say all water supplies are back! Might be a bit on and off to begin with but we're there

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Severn Trent

@stwater

6 years

With the hot weather set to continue and demand for water still high our resident water saving guru Doug Clarke has some great tips on how you can save water throughout the summer.

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Severn Trent

@stwater

5 years

This young fox cub was rescued by a team member at one of our sites in Leek last week, after it fell into one of the drained waste water lagoons! Luckily one of our team got him out and cleaned him up, before safely releasing him, bounding away like nothing had happened 🦊

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Severn Trent

@stwater

4 years

Graham has spent the last few days cleaning and filling tankers with water, so they can head out to parts of the network that need extra water. Water is being used quicker than we can treat and supply it at the moment. People like Graham need your help. Please use water wisely.

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Severn Trent

@stwater

5 years

We've had some amazing footage of the dam at our Upper Derwent Valley reservoir sent to us. Check out the shots @RKP_Photography has kindly shared with us 😮

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Severn Trent

@stwater

8 years

Wow! Watch our Tunnel Boring Machine break through back into daylight after months of digging a new bypass for the Elan Valley Aqueduct.

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Severn Trent

@stwater

7 years

After the sudden thaw caused supply issues for many, we will be paying £30 compensation to any customers who were without water for more than 12 continuous hours, or for more than 15 hours of intermittent supply. You can read more about this here:

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Severn Trent

@stwater

4 years

We've seen the hottest and driest May ever, and record demand for water 🏠 More of us home using paddling pools, sprinklers in the sun 📈 up to 40% increase in the water used 🚰 put 400 million litres more water into our network a day 🚛 used tankers to move water where needed

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Severn Trent

@stwater

2 years

Meet Scott 👋 Intrepid Grossbuster and one of our operational managers. The average home sewer pipe is about the same size as a roll of toilet paper, so it doesn’t take much for a blockage to form. That's why we need to be careful about what we pop down our 🚽's. Right Scott?

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Severn Trent

@stwater

6 years

Engineers from Severn Trent have been working since the early hours to get the burst in Hagley Road under control. Massive apologies to everyone affected, whether by low pressure or on our morning commute

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Severn Trent

@stwater

7 years

We've now located the burst pipe in #Cheltenham & are working hard to repair this as quickly as possible. Apologies for the inconvenience.

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Severn Trent

@stwater

4 years

That's a wrap! We’ve awarded £1 MILLION to more than 300 local charities and non-profit organisations to support our communities through the pandemic. We're thrilled to hear our donations are making a difference and so proud of how our community has responded in these times. ❤️

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Severn Trent

@stwater

9 years

List of affected postcodes in DE11, DE15, DE65, DE73 and LE65 area.

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Severn Trent

@stwater

2 years

Check out our Black Friday plug 🚽 💩 💦 Blockages can be costly (and smelly) to fix. So, this Black Friday, ditch the discounts and save money around your home by simply looking after your sink and loos. Learn more at: #BlackFriday #WeatherWinterTogether

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Severn Trent

@stwater

9 years

Customers in the DE11, DE73 & LE65 areas should not use water for anything while we investigate a problem. More info…

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Severn Trent

@stwater

2 years

Love (Your Drains) Actually Socks, box sets and…smelly blockages. We don’t fancy any of those for Christmas this year. That’s why our waste team are here to ask, with one agenda, that you show your drains some love this winter. Find our top tips at:

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Severn Trent

@stwater

6 years

Having a great time signing up businesses as #refill stations in #Birmingham ! Download the @Refill app or look out for the window stickers to find where you can fill up your water bottle for free. @RefillBrum

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Severn Trent

@stwater

6 years

We’re just one of three companies to have got a top rating from our regulator @Ofwat for our five-year plans, we now need to get on with keeping bills low, improving our services and having a greater positive impact on our communities. #MoreOfWhatMatters

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Severn Trent

@stwater

8 years

@AggrotheClown @trentseven Yes we do! He's a beardy wrestler from the UK, we wish him the best of luck in all that he does :) Mindi

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Severn Trent

@stwater

2 years

Our #STCommunityFund now supports existing non-profit organisations looking for help with ongoing core costs. Find out more about Core Funding grants at

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Severn Trent

@stwater

2 years

Clean water and a healthy environment are important. They’re at the heart of everything we do at Severn Trent. But we think we can go further. Everyone deserves an equal chance to succeed in life. And over the next 10 years we aim to make that come true. [Cont] ⬇️

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Severn Trent

@stwater

7 years

Tonight one of our call centres has had a Pudsey transformation as we take YOUR calls for Children in Need. We’ve got 200 volunteers on hand to take your donations – get calling on 0345 7 33 22 33. @BBCCiN #ChildrenInNeed2017 #CiN2017 #Pudsey

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Severn Trent

@stwater

7 years

Our teams are still out working hard to fix as many leaks as possible following the rapid thaw we've experienced. If your water is affected, we're really sorry and we're doing everything we can to fix the leaks and get things back to normal as quickly as possible.

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Severn Trent

@stwater

2 years

An #STCommunityFund grant of £70190 helped @Staffswildlife transform outdoor space at their Wolseley Centre. A new rain garden helps children connect with nature, learn and boost their wellbeing. Something similar in mind? Go to to see if we can help

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Severn Trent

@stwater

9 years

Update for customers in DE11, DE65 and DE73 please do not use the water for anything while we continue our investigations. Thank you

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Severn Trent

@stwater

6 years

Great news from Telford - the equipment's fixed and everyone should start seeing their supplies coming back in the next hour or so. There's still some air in the system we need to chase out of the system but things are looking good

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Severn Trent

@stwater

5 years

Today we’ve announced that we’re investing £1.2bn to help shape how we work over the next five years! We’re committed to: 💡 Achieve our Triple Carbon Pledge 🍃 Improve biodiversity 👫 Shaping our role in society and helping customers 💧 Look after water

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Severn Trent

@stwater

5 years

A big thanks to all of our teams for their hard work supporting @EnvAgency during the recent floods! We worked together and used tankers and pumps like these, to help protect people's homes and communities 👍 #teamwork #mondaymotivation

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Severn Trent

@stwater

9 years

We’re continuing to flush the water out of the system and plan to have completed this work by midday tomorrow.

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Severn Trent

@stwater

5 years

Loo roll is a big talking point as stocks are in short supply in places. Thanks to everyone helping to avoid blockages by only flushing pee, poo and toilet paper. Remember, bin and bag wet wipes and loo roll substitutes. This helps you and your neighbours too!

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