Start.ca @startca Twitter profile

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@ksjmylullaby

@Lara2024l

@T_Bfresh

Start.ca

@startca

8 years

Sorry @Orioles and baseball fans, that wasn't very Canadian. So, to apologize for the #classless #wildcard incident last night...

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Start.ca

@startca

4 years

We will be waiving any overage fees this month. Also, our Enterprise fibre customers were upgraded to 1 Gbps last week in order to help support remote workers through this unprecedented time.” ~Pete Rocca, President/CEO 😊

Home

Start.ca provides Ontario with internet, television, and phone. You call us the "Friendly Internet Provider" for a reason. Find out why.

www.start.ca

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Start.ca

@startca

4 years

🚨Attention Ontario🚨 We’re giving away a FREE Mercku M2 mesh router system! Why? Because it’s “National Just Because Day” of course! The powerful Mercku M2 router can improve your Wi-Fi and eliminate dead zones in your home. Like and RT for more details on how to enter!

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Start.ca

@startca

5 years

We're seeing indications of an outage affecting some of our internet customers. We will post any updates here as needed, and as they become available. Thanks for your patience!

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Start.ca

@startca

2 years

There is currently an outage affecting customers on cable based internet connections across Ontario, affecting our staff's ability to answer the phones. We are currently looking into the issue and appreciate your patience.

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Start.ca

@startca

4 years

Today, hourly staff at will move into salaried positions as our Service Desk evolves into our Customer Experience Team. By improving the experience of our staff, we are able to elevate how we deliver customer service.

Home

Start.ca provides Ontario with internet, television, and phone. You call us the "Friendly Internet Provider" for a reason. Find out why.

www.start.ca

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Start.ca

@startca

5 years

When @vmete98 stops playing golf to juggle at our booth! 😁💚 #winning #golfcourse

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Start.ca

@startca

2 years

Yikes! Today is a FRI-day not a FRI-yay! Let's just call it what it is, this sucks. We continue to monitor to updates from Rogers to restore our network.

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Start.ca

@startca

2 years

Apologies - we're working with all parties involved to resolve the issue as quickly as we can. This is impacting most cable internet customers, including many of our staff. We're doing our best to adapt. We appreciate your patience.

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Start.ca

@startca

6 years

Things appear to be returning to normal at this time. We'll continue to monitor to ensure things are stable (and thanks for your patience over the last several hours, it has been sincerely appreciated!). #BestCustomersEver

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Start.ca

@startca

2 years

Thank you all for your patience. We are still actively working towards a resolution, but we do not currently have an ETA for resolution.

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Start.ca

@startca

5 years

We're happy to announce that because of the recent #CRTC decision, many of 's internet plans are getting faster, and/or costing less. 😊 See our blog for more: Questions? Call, chat or ask right here! 💚

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Start.ca

@startca

3 years

We are happy to report that the issue that was affecting internet customers throughout regions of Ontario has been identified and resolved. If you’re still experiencing service disruptions, please contact us at 1-866-434-5888 so we can get to the bottom of your specific issue.

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Start.ca

@startca

6 years

We are aware of a new outage affecting some of our services. We are investigating now and will update this post with more information as it becomes available. Sorry for any inconvenience, and thank you for your patience.

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Start.ca

@startca

6 years

The cable provider has provided an update this has been escalated at the highest level. Their core and platform teams are working together, they have isolated the issue to a POI router in Toronto and the equipment vendor has been engaged to assist with the ongoing troubleshooting

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Start.ca

@startca

6 years

What are we up to...? 😏 Like (and RT!) if you'd be interested to find out!

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Start.ca

@startca

2 years

We believe in being transparent with our customers. Despite it continuing to show good results and reconnection, at this point we do not have an ETA for 100% resolution from our cable infrastructure owner. We can't say it enough: you have all been awesome while we work on this.

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Start.ca

@startca

5 years

Nothing new to report just yet, but we are here and working on getting answers. Thanks again everyone for hanging tight while our teams investigate.

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Start.ca

@startca

2 years

We are so grateful for your patience! We are still working with suppliers and see signs of restoration, although it's too early to know for sure. For now, the best way to contact us is via 1-866-434-5888 as our phones are open 24/7. #Ontario #outage

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Start.ca

@startca

2 years

We are seeing that the cable infrastructure owner has completed work to restore many customer's services, we're not 100% out of the woods yet, but the progress is promising. We will continue to keep you up to date!

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Start.ca

@startca

7 years

A sincere, and absolute honour. Thanks @LondonCofC and all who made this possible, especially our customers and our amazing team. #BAA2017

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Start.ca

@startca

2 years

Good morning everyone! ☀ The cable infrastructure related outage is still ongoing this morning, Customers intermittently are losing service and certain types of traffic arent working, while work continues to solve the issue. We'll be doing our best to keep everyone in the loop!

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Start.ca

@startca

6 years

A sincere thank you to everyone for your patience right now, too.

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Start.ca

@startca

5 years

This appears to be a widespread outage affecting a number of internet providers. We're continuing to investigate, and hopefully we'll have more information soon. Thank you. :)

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Start.ca

@startca

4 years

Bernie waiting for fibre to finally come to his street. #WorthTheWait Welcome to the fibrehood Berns!

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Start.ca

@startca

9 years

Ever wonder how much #Netflix you can actually watch on your #internet package? Wonder no more:

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Start.ca

@startca

6 years

Outage update: we are happy to report that our cable provider has indicated that they hope to have services restored by 8pm EDT this evening. We will continue to monitor the situation and provide updates as things progress.

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Start.ca

@startca

5 years

The widespread outage that was affecting many customers (and internet providers) appears to have passed, and connections are looking stable. We really, really appreciate your patience tonight. 💚 If you continue to experience any connection issues please reach out to us 24/7.

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Start.ca

@startca

2 years

Congratulations, you made it through the nationwide outage of 2022! Jokes aside, we greatly appreciate your patience. Most people are reconnected at this point but if you find there is ongoing latency and connection issues, power cycle your home network and hold tight.

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Start.ca

@startca

7 years

Tonight we are so proud to say congratulations to our CEO, Peter Rocca - recipient of the 2017 @fanshawealumni Distinguished Alumni Award for Business! #FanshaweHOF

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Start.ca

@startca

5 years

@samdowiamdow How. Dare. You.

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Start.ca

@startca

2 years

What a wild ride! While it is still not at 100% it is continuing in the right direction. We wish it was as easy as turning it off and on again, but rebooting the infrastructure takes time. Good results so far! 🤞 For any urgent matters you can reach us by phone at 1-866-434-5888.

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Start.ca

@startca

3 years

UPDATE: We have all available resources working on the ongoing issue affecting our cable internet service in Hamilton, Niagara Region, Windsor, Sarnia, Kingston and other areas. We will provide additional updates as we have more to share while working towards resolution.

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Start.ca

@startca

6 years

The outage affecting many of our cable internet customers is related to an ongoing outage on the infrastructure provider's core network. We don't yet know when things are expected to return to normal, but we'll update this post with more information as it becomes available.

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Start.ca

@startca

5 years

We are currently seeing a high call volume due to a potential service disruption. Our teams are investigating and we'll update this tweet with more info as soon as it is available. Thank you for your patience!

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Start.ca

@startca

5 years

Did you know Superbowl will be playing on StartTV? So, we thought why not throw a half-time party on us?! 😍 A $100 Pizza gift card, $200 Food gift card, and $100 of party supplies are up for grabs. Like & RT to learn how to enter!

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Start.ca

@startca

5 years

We may (😏) have a surprise for you! Like, Share and Tag a friend if you think you know what it is.

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Start.ca

@startca

6 years

Already a @startca customer? Then you're already entered 😉 How's that for #friendly ? (...and if you are, #RT this!) Visit for complete details, and good luck!

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Start.ca

@startca

4 years

We couldn’t be prouder of our Fibre Team - overcoming significant obstacles to provide fibre internet to this field hospital in 24-hours. One of the many benefits of supporting local, we’re able to jump to our community’s aid when in need. #stayhealthy

London Health Sciences Centre to open field hospital in preparation for influx of COVID-19 patients...

The facility is "being prepared for readiness" amid the COVID-19 pandemic but will only become operational "if and when the need arises," London Health Sciences Centre says.

globalnews.ca

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Start.ca

@startca

4 years

While most of us at are working from home, Shannon is one of our few employees still working at the office. Thanks to people like Shannon, we are able to continue shipping out essential hardware. Thanks for putting a smile on our face today, Shannon. 💚😊

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Start.ca

@startca

6 years

We believe in treating people with respect. It's the friendly thing to do. Since being friendly is a core value of ours, we've changed our smile to show support for the LGBT+ community and @prideldnfest - which kicks off today! 🙂 Happy #PrideLdn18 , everyone! | #Pride2018

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Start.ca

@startca

3 years

After years of regulatory abuse, government lobbying and court delays by big telco carriers, the CRTC has backtracked on its previous decision that wholesale internet access rates in Canada should be lowered. We appreciate your patience and support as we review this decision.

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Start.ca

@startca

5 years

Looks like some customers are experiencing some additional outages this evening, likely related to the widespread issue that was affecting much of the province earlier. If you are affected by this please continue to keep an eye on this thread for updates.

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Start.ca

@startca

2 years

Next week, our team will collaborate to address the impact this has caused on our customers. We value you & definitely understand your frustration. We seriously cannot thank you enough for your understanding while the Start team works to get this fixed ASAP. You rock!

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Start.ca

@startca

3 years

We’re always on board for some friendly fun! #SignWars here we come. Common @Heemans , make our day :) #LdnOnt

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Start.ca

@startca

9 years

If you're happy with Start (and really why wouldn't you be?), tell your friends! If they sign up on your reco, you get a $25 service credit.

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Start.ca

@startca

4 years

Over the last 10 months, we’ve made several proactive network enhancements to stay ahead of the dramatic surge in network traffic caused by the lockdown. With only 2 days’ notice of the shutdown, internet providers had little time to react which has resulted in network...

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Start.ca

@startca

5 years

Many users are currently experiencing intermittent connectivity, so once again thank you all for your patience (and for all of you having a little fun with us during this). We'll post another update as soon as we have any new info. 💚

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Start.ca

@startca

4 years

Some customers may be experiencing slow speeds or connection issues, we are aware and working toward a resolution, thank you for your patience.

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Start.ca

@startca

3 years

We are experiencing an issue with our cable internet service in Hamilton, Brampton, Windsor, Sarnia, Kingston and other areas. We are working hard to resolve the issue and will update our progress when we have more information. We apologize for the inconvenience.

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Start.ca

@startca

2 years

We are continuing to work with the infrastructure to get the outage resolved. It is still all hands on deck here at . Thanks to our CXG Frontline Staff and other teams diligently working in the background to get customers back online. We are so grateful!

Home

Start.ca provides Ontario with internet, television, and phone. You call us the "Friendly Internet Provider" for a reason. Find out why.

www.start.ca

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Start.ca

@startca

6 years

We can confirm this is a routing issue with the infrastructure provider, which has been escalated to their network team, and they are currently investigating. More information will be posted as it becomes available.

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Start.ca

@startca

2 years

At this point the network's active, it's just a waiting game (as you know by now). You may see your connection re-established while your neighbours are still impacted. Our tech support is seeing some success when customers unplug their router for a full 60 seconds & reboot it.

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Start.ca

@startca

5 years

Still looking for Family Day plans? We might be able to help! Like & Share to learn how you can win a $400 gift card to @GreatWolfLodge in Niagara Falls. 😮 👪 .... Do I need to take wolf drawing lessons?

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Start.ca

@startca

5 years

is excited to once again share more great news about internet prices going down, and package speeds going up! See our blog for more: Questions? Call, chat or ask right here!

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Start.ca

@startca

2 years

We have to walk before we run. We do apologize if you are trying to reach us and are getting a fast busy. the phone lines are overwhelmed so if you are in a Rogers area, understand that the situation is improving slowly and we are cautiously optimistic it will continue to do so.

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Start.ca

@startca

5 years

Heads up (😂), @AirshowLondon is coming! Like and #RT if you'd like to know how to win some very comfortable business class lounge tickets, on @startca ! #LdnOnt

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Start.ca

@startca

4 years

congestion around 9pm each night. Rest assured, we are working with our cable vendors to expedite work that was already scheduled, and we expect to be back to full speeds soon.

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Start.ca

@startca

5 years

Like (and #RT ) if you agree: today's a beautiful day for a @RockTheParkLDN giveaway! 😎 #FridayFeeling #RTP #RTP2019 #RockThePark #LdnOnt #LdnEnt

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Start.ca

@startca

2 years

Please note that our customers may still be experiencing outages as suppliers prioritize their own network. Your patience has been incredible – here’s a serious shoutout to our customers! #outage #ISP #Ontario

Home

Start.ca provides Ontario with internet, television, and phone. You call us the "Friendly Internet Provider" for a reason. Find out why.

www.start.ca

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Start.ca

@startca

7 years

Wow. Floored. Thank you.

London Chamber of Commerce

@LdnOntChamber

7 years

Congratulations to @startca , our Large Business of the Year! #BAA2017

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Start.ca

@startca

6 years

Like (and RT!) to let us know you'd be interested in a chance at a pair of tickets to opening night of @RockTheParkLDN presented by ... we might just have a couple to give away, today... 🤣 #ThisTimeNextWeek #RTP2018 #LdnEnt

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Start.ca

@startca

3 years

We are proud to be a Living Wage employer. As a business in #LdnOnt we are committed to providing a living wage. We ensure our team earns a wage that allows them to afford living expenses and participate in their community.

LPRC @ King's

@ldnprc

3 years

@startca has become a certified Living Wage employer in the past year. To check out what they are all about at #Start .ca #OLWN #livingwage #LondonON #inclusiveeconomylondon #SDG8 #povertyreduction #workingpoor #communityeconomicdevelopment

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Start.ca

@startca

6 years

These two 👇 love teasing each other, but how 'bout we tease your chance at a pair of tickets to all 10 remaining @LondonLightning home games?* 🤔 Like (and #RT !) if you're curious to know more! (*and maybe more!) #GetStruck #LdnOnt #Basketball #NBL

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Start.ca

@startca

9 years

The trip to Mars is a long shot, but The Martian maybe gives us a taste of the tech needed? http://t.co/R6j63f2A84

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Start.ca

@startca

6 years

Captain Jack Sparrow is intrigued. Like (and RT!) if you are too! #RTP2018

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Start.ca

@startca

2 years

We are still monitoring the nationwide outage. Feeling hopeful! We appreciate your patience and understanding. Our social media responses are still delayed, but our support desk is always open so please call us at 1-866-434-5888. Stay tuned tomorrow :)

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Start.ca

@startca

7 years

Does anyone needs plans for tomorrow? :) If yes, like this tweet!

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Start.ca

@startca

6 years

Elite fibre fleet, hittin' the streets. Good morning #LdnOnt !

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Start.ca

@startca

9 years

Support the #LondonKnights with a selfie in your Knights attire or at a game w/ #PimpMySeats

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Start.ca

@startca

6 years

To confirm, the outage that many of you are experiencing appears to be quite widespread and affecting several internet providers.

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Start.ca

@startca

2 years

We are thrilled to hear from our fibre internet customers that they were unaffected by today’s outage! Check to see if fibre is in your area:

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Start.ca

@startca

3 years

The CRTC Internet Access Rate journey has been a rollercoaster ride. It's been full of ups and downs, and times where you feel sick to your stomach. If you're confused by it all, you're not alone. We’re laying it all out there, read our blog to learn more:

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Start.ca

@startca

2 years

We apologize that some customers may have encountered some brief drops in their service early this afternoon. We're looking into the issue. Power cycling your equipment should restore service, but please reach out to our Support team if you have ongoing problems.

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Start.ca

@startca

6 years

Like (and #RT !) this if you'd like to know how to win 2 passes + 2 celebrity autograph vouchers to @ldnont_comiccon ! 😲 #519ComicCon #FriendlyInternet #LdnOnt #LdnEnt #ComicCon

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Start.ca

@startca

4 years

Some cable customers may be experiencing slow speeds or connectivity issues in the evenings. We are aware and working towards a resolution as quickly as we can. We appreciate your patience and apologize for the trouble.

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Start.ca

@startca

4 years

Did you know that we started building our own fibre infrastructure in June of 2015? We now have fibre in 5 residential neighborhoods and 15 business parks and our network is growing everyday. Over the last 4 years, we’ve run over 150 KMs of fibre throughout the city of London.

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Start.ca

@startca

6 years

What'd happen if we combined a pair of @GoLondonKnights tickets with a pair of @ldnont_comiccon tickets? 🤔 We don't know either, but... Like (and Share!) if you'd be excited to find out! 🤣 #519ComicCon #MadeForThis #FriendlyInternet

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Start.ca

@startca

6 years

We also understand that many of you are having trouble reaching us by phone. Rest assured, we are here and the issues are likely due to the sheer volume of calls coming in right now. We will try to keep you updated with any new information here as it becomes available.

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Start.ca

@startca

6 years

Told ya. 😉

RBC Rock The Park

@RockTheParkLDN

6 years

JUST ANNOUNCED!! @SnoopDogg , @DiRealShaggy , Mase, @Ginuwine and @RapperToneLoc will be partying it up this year at #FlashbackFriday with @VirginRadioLON #LdnOnt #LdnEnt

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Start.ca

@startca

6 years

Like (and RT) if wanna know how to score yourself 2 passes to _each_ day of @RockTheParkLDN + a meet and greet, on us. 🤤 #RTP2018

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Start.ca

@startca

6 years

Thanks for your continued patience (and understanding).

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Start.ca

@startca

6 years

Like (and #RT ) if you want to know how to win 2 tickets to see "Rent" when it comes to the Performance Stage at @BudGardens , next week!

Events | Budweiser Gardens

www.budweisergardens.com

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Start.ca

@startca

4 years

Curious what all the fibre hype is about? Our fibre is up to 100X faster than cable internet, and is also a more reliable technology. Plus, we own and operate all aspects of our fibre network, so you’ll always get the best local service. 😍 #ldnont

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Start.ca

@startca

5 years

Hello, World! Why an ice rink in the middle summer? 🤷🏻‍♂️ Because, 🇨🇦.

London Knights

@LondonKnights

5 years

Ice is in. Logos are painted. All we're missing is the players. Training Camp presented by @startca is less than a week away! Find all the details at #NewKnight

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Start.ca

@startca

4 years

Thanks for all the 💚 love 💚 London. We are so grateful that you chose us as London’s Best Internet Provider in 2021. Your continued support means so much. Our customers are the best! #LdnOnt

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Start.ca

@startca

3 years

Facebook, Instagram and WhatsApp are experiencing issues with their services, and users may be unable to access their sites. They have not provided an ETA of when they expect to have this resolved, and the problem is not limited to any particular ISP.

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Start.ca

@startca

6 years

@StormSpotKat Oh... you didn't. Did you? You did.

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Start.ca

@startca

2 years

Due to the ongoing cable internet outage, our responses via social media may be delayed or sporadic due to staff coverage. If you have an immediate question or concern, please give our team a call at 1-866-434-5888.

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Start.ca

@startca

6 years

Like (and #RT !) this post if you'd like to know how to win 2 passes + 1 celebrity autograph voucher for @ldnont_comiccon -- this weekend! 😎 #519ComicCon #FriendlyInternet #LdnOnt #LdnEnt

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Start.ca

@startca

6 years

Is this not the friendliest mug you ever saw?

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Start.ca

@startca

4 years

#ThrowbackThursday to the first logo that got all this STARTED… No pun intended. 😂 😂 😂

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Start.ca

@startca

6 years

Today we are proud to announce the Performance Stage!

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Start.ca

@startca

8 years

Want a chance to win 2 tix to Thursday's @GoLondonKnights against the @Storm_City ? Retweet this to enter! #LdnEnt #LdnOnt #DefendTheThrone

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Start.ca

@startca

4 years

You no longer have to go far to get advanced, secure co-location data services. Our state-of-the-art data centre in London is a first of its kind in the area, fully equipped with 24-hour support, sophisticated security, climate control, and more! #ldnont

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Start.ca

@startca

5 years

We’d like to thank all of the first responders who put their safety at risk to keep Londoners safe last night. Our hearts go out to all of those affected by the Woodman Avenue explosion. @oevca #ldnont #OEV

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Start.ca

@startca

2 years

We are still closely monitoring the nationwide outage. Some customers/services are restored while others experience connectivity/latency issues (eg Playstation). It is difficult to establish a clear ETA for resolution, but we are continuing to work to get back to normal ASAP.

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Start.ca

@startca

8 years

@younjin ❤️

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Start.ca

@startca

8 years

5 Golden Tickets up for grabs to customers! Like for a chance to win, RT for +1 entry. Ends 9/19 @12PM #519ComicCon

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Start.ca

@startca

2 years

We're seeing consistent reconnection, but it is still a waiting game. Ongoing results so far👍 Your cooperation while we bounce back is appreciated! Social responses are still delayed, so to address your needs, please reach us at 1-866-434-5888, open 24/7. More tomorrow!

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