Follow for updates on product issues, bugs & fixes across
@sorare
⚽
@SorareMLB
⚾ &
@SorareNBA
🏀. For customer support, please contact us using the link below ⬇
🧵Introducing Cash Wallet on Sorare (1/12)
Our team has spent months undertaking one of the biggest, most technically complex projects in Sorare history: launching a Cash Wallet that allows all Sorare Managers to seamlessly deposit and withdraw cash, as well as receive rewards
🆕 Alert for Counteroffers
Following valuable community feedback, we have introduced a new alert to highlight when a card is added or removed in a counteroffer.
When receiving a counteroffer, you will easily see any changes to the initial offer. 🤝
⚽ We have introduced more ETH prizes to All-Star competitions. The following positions will receive ETH rewards pegged to a US dollar value:
Limited -> Top 300
Rare -> Top 100
Rare Pro -> Top 30
Super Rare -> Top 10
Unique -> Top 3
👀
1/ We have increased rewards in the following Competitions for Game Week 300:
🟡 Limited Challenger
🟡 Limited Champion Europe
🔴 Rare Pro Champion Europe
🔵 Super Rare Champion Europe
🔵 Super Rare All Star
🆕 Manager Response Time
Introducing a new feature to assist your trading activity. We now display a Manager's typical response time for received trades.
The new feature displays the following response times:
- Less than 1 hour
- Less than 12 hours
- Less than 24 hours
- Less
⚽️ ETH Super Rare & Unique ETH Thresholds Update
🟦 Super Rare ETH threshold rewards will increase from $100 to $200
⬛️ Unique ETH threshold rewards will increase from $250 to $500
These updates go into effect Game Week 359, which opens for submission
⚽️ Managers no longer need to select a captain for their training teams. We made this change following community feedback to reduce the amount of steps it takes to submit a training team.
🆕Cash Wallet Update
Cash Wallet is almost here! Over the next several days and weeks, we'll be rolling out functionality that enables Managers to easily buy, sell, trade cards and receive rewards in cash.
Here’s what to expect on or around the following dates:
-Monday, July
Hi Managers,
We hope everyone enjoyed
#RivalsLeagues
as much as we did! We are currently reviewing the leaderboards and will share an update tomorrow on when you can expect your Rivals Leagues rewards.
Thank you for your patience,
The Sorare Team
🚨Anti-Fraud Update 🚨
Sorare is taking a stand against fraud.
Sorare does not tolerate fraud or collusion with fraudsters and will take all necessary measures to prevent and sanction this type of behavior.
We have been made aware of fraudulent behaviors potentially happening
⚽️ Significant injury updates and player suspensions are now available and displayed for players in the top 5 leagues. 🇩🇪🏴🇪🇸🇫🇷🇮🇹
Please note that suspension updates are not available for the Serie A.
This information is displayed when drafting and composing your teams.
👛 PayPal Deposits are now available for EUR or GBP
PayPal deposits are now available for managers depositing in EUR or GBP. KYC verification will be required, just like any other cash deposit 🦾
We’re continuing to improve the Cash Wallet experience, stay tuned for more
⚽ We aim to deliver the Global Cup Matchday 1 rewards tonight (CET). We will start the rewards process as soon as the Brazil vs Serbia game finishes.
In terms of scale this is a much bigger Game Week (Matchday) than usual.🧵
🆕Online Status Feature
To help with your scouting and trading activities, you can now see when a Manager is online on their Gallery page and Competition Leaderboards. 🟢
If you wish to hide your online status, select your profile icon and set the toggle to "Always appear
⚽️ Collections 90d Listing Update
To help you build your collections, you can now see how many days away a card is from hitting the 90 day collection score bonus.
Thanks for the feedback! 🙏
Update - Conversion credits offer 🔄
We understand why some of our community members might feel disappointed with our recent promotional offers addressed to a very limited number of former customers.
As a result, we have decided to stop those offers. We genuinely appreciate
👜 PayPal Deposits now available for USD
PayPal deposits are now available for Managers depositing in USD. KYC verification will be required, just like any other cash deposit 💪
We’re continuing to improve the Cash Wallet experience for USD, stay tuned for more updates 🙏
For
⚽️ Football Market Filters
To help your scouting activities we just shipped two brand new Market filters:
🔥 Matching jersey & serial number
🏟️ % Games played filter (Last 5 & Last 15 games)
🔭 Get scouting!
💳 Cash & Credit Card Split:
When a manager's cash balance is insufficient when purchasing a card on the Primary Market, managers can now pay the remaining amount with a credit card, all in one transaction. This streamlines the process for a smoother Marketplace experience and
Hi Managers,
We are close to finalising our review of Rivals Leagues leaderboards. We are delighted to announce that you will receive your Rivals Leagues rewards tomorrow!
Thank you for your patience,
The Sorare Team
📲 New Android App launches in Beta
We're thrilled to announce the launch of the new Sorare Android app open beta, a significant milestone in our mission to make Sorare your ultimate fantasy sports mobile companion. (🧵)
1/ ⚽️ We have changed the average player score displayed under cards from a player's last 5 game average (L5) to their last 15 game average (L15).
We made this change to help Managers prepare for future Capped Modes where a player's L15 is a key part of the competition strategy.
⚽ Power Hour Update
There will be no Power Hour tomorrow. After a few seasons of Football Power Hour Sundays, we've decided it's time to say farewell to the format as we work towards more engaging Market events.
Thanks for all the Sunday popcorn moments. 🍿
🆕Update to our Employee Gameplay Policy
After extensive and careful consideration, we are sharing an update to our Employee Gameplay Policy: Starting Friday, Sept. 22, Sorare Employees will be able to play Sorare, subject to a strict set of rules. We believe understanding the
Our first Boost is available in the Sorare: Football Club Shop!
🚧 Training Expansion: Enter 1 additional Training team in the Lobby every Game Week
Coming 🔜 this week:
🔁 Extra Swap: Get 1 more “free swap” to use between Game Weeks for the Amateur competition of your choice
⚽️🏀⚾️ Fiat Wallet Update
Some of our community may have seen a Fiat Wallet pop-up today while we were running tests on the new system.
Please note that we are early in the internal testing phase of this key project.
Thanks for your feedback 🙏
🚨 𝗖𝗹𝘂𝗯 𝗦𝗵𝗼𝗽 𝗨𝗽𝗱𝗮𝘁𝗲 🚨
You can now add your address in Settings (under the Payments section) so it will auto-fill for you in checkout. 🛒
This should turn out to be useful very soon... 🤫
⚽ Leagues Cup Coverage Extension
We are delighted to be covering the Leagues Cup - the inter-league tournament between MLS and Liga MX - which kicks-off this Saturday 🔥
Starting GW 391, Leagues Cup scores will count in Global and Region competitions just as other regional
⚽️⚾️🏀ETH Only Trade Preference
We have just shipped an ETH Trades Only setting for Managers who wish to receive ETH-based trade offers only.
If this setting is applied in your Account Settings, Managers will be unable to add player cards to any offer they send your way.
We
Hello Managers,
We have seen the discussions on our confirmation that we will not cover the Asia Cup in 2024.
Among the international competitions happening in January, we were only able to secure AFCON 2024 coverage that we announced 2 months ago.
We are sorry for causing
⚽️ 1/ J-League Update
The Asia competition is now open for GW346.
We are currently in the process of renewing our agreement with the J-League so that we can continue to celebrate the magic of the J-League with football fans worldwide.
Lobby improvements 🚧
Confident your last lineups can repeat their brilliant achievements? To help you save time on some teams, you now have the option to clone your last lineup when setting your teams. We’ll be looking at ways to refine this feature to make it even more
GW5 Rewards Update
Rewards delivery will be delayed due to a technical issue. Our Tech Team is working on a fix.
Thank you for your patience and we will keep you updated.
🛒 Trade Offer Presets Now Live For All Sports
Now introducing Trade Offer Presets - your shortcut to seamless trading! No more silent declines—Managers can now provide reasons with a click! Choose from our curated list of 5 preset answers.
Also, Managers can now let others
1/ ⚽️ Manager Homepage Beta 🏠
We are excited to introduce the Manager Homepage beta. Your Manager Homepage will become your hub, your headquarters, your private office to help you navigate and manage your club and build your legacy.
⚽️ Super Rare & Unique ETH Thresholds Update
We will announce changes to our ETH threshold rewards for the Super Rare and Unique Capped Mode 240 competition tomorrow (Tuesday, March 28) at 12pm CET / 6am ET.
Read our update in full on our website:
💳New Ways to Deposit
In our ongoing effort to create a seamless wallet experience, we’ve added new deposit and purchasing options to give you more flexibility:
- ApplePay is now live for deposits in EUR/GBP.
- PayPal is now live as an Instant Buy payment method for all
At Sorare, we are committed to ensuring fairness and transparency across our product and community. We have and will never tolerate fraud, and we continue to take all necessary measures to sanction fraudulent behavior.
When we see suspicious activity, we always investigate. We
We are currently aware of a technical issue causing accounts to be temporarily suspended. Our Tech Team is actively working on a fix. We would like to apologize for any confusion, thank you for your patience!
Due to a training bug, Managers were unable to submit all their training teams for Game Week 285. This bug has been fixed.
🎁 All players in training teams for Game Week 286 will receive double XP.
⚽ Introducing: Club Honors 🏆
You can visit your Club Honors page through your Manager Homepage. In Club Honors you'll find all the lineups that won cards and your total podium places (1st, 2nd, 3rd).
Revisit your club’s top accolades ➡️
On Monday, Nov 7, sellers on the Manager Sales Marketplace will see a 5% market fee for transactions on
@SorareNBA
&
@SorareMLB
cards.
We will continue to cover the fee for
@Sorare
: Football for the foreseeable future.
More ➡️
⚽️New Interface Improvements
Thank you all for the feedback on our latest gameplay and interface updates! We greatly appreciate your support 🤝
As mentioned in yesterday's blog post, we're committed to continuous improvement, and we're excited to announce that two new
Welcome to
@SorareSupport
.
Please follow us today for the latest news on product issues, bugs, and fixes.
For support requests, please submit a ticket through the link in bio. This allows us to solve your issue more effectively.
On Thursday, Ethereum is changing to a more sustainable blockchain model.
The merge is estimated to happen between 12:00am ET/6:00am CET and 2:00am ET/8:00am CET.
During the merge, we will pause deposits and the option to withdraw from your wallets. ⬇️
⚽ UEFA European Championship Qualifiers starting on March 23rd will be covered on Sorare.
For more information on which competitions are covered, please check our coverage page ⬇️
⚽ We are introducing two new tiers at the top end and bottom end of the Sorare: Football pool to bring more consistency within and across reward tiers.
Read all about this latest update in our news section ⬇️
🇪🇸 Spanish Super Cup Coverage
As part of a special Sorare occasion around the corner, we’re excited to announce that - exceptionally - the 2024 Spanish Super Cup edition will be covered on Sorare 🏆
🗓️ The competition features 3 games (semi-finals and final), it starts on
⚽️Please note that penalty shootouts after extra time do not count towards your Sorare player score.
This means, that if a goalkeeper concedes or saves a goal in the penalty shootout, it will not impact their player score.
⚽ As we fine-tuned our reward tiering system recently, a technical error caused Tier 0, T1, T2, and T3 cards to be heavily weighted in rewards distribution compared to T4 and T5.
Because of this, T2 and T3 rewards were offered as T4 and T5 rewards. This will be fixed for GW 354
We are facing unexpected issues in closing GW 302 and are actively working until we resolve them. Please bear with us.
Due to the severity of the issues, we aim to have all rewards out tomorrow morning (CET). We apologize for the inconvenience and appreciate your patience.
🆙 Gameplay Updates starting Game Week 419
We are refining the card eligibility rules for our Kickoff (formerly known as Semi-Pro) and Amateur Competitions and we are also implementing the update to our XP formula.
For more details, please read here:
⚽️ To help you scout the market, we've introduced a Marketplace search bar so that you can quickly search players listed on the New Card Auctions and Manager Sales marketplace.
🔍 You can search by player name, team and scarcity.
Happy scouting and thanks for the feedback. 🤝
Rewards for Matchday 4 will be sent out Wednesday morning CET.
We're doing this to ensure players are in their correct tiers and that we have removed eliminated players from the rewards pool.
Matchday 5 goes live on Friday. Don't forget to Extra Draft!
#GlobalCup22
⚽ K League 1 Coverage Update🇰🇷
We sincerely apologise for this season’s issues with K League 1 coverage.
We have just shared a news update on the website sharing the following:
1️⃣ Status on our search for solutions
2️⃣ New and temporary Game Week deadlines from GW388
⚽️ 𝗥𝗲𝗺𝗶𝗻𝗱𝗲𝗿 𝗳𝗼𝗿 𝗚𝗪 𝟰𝟬𝟴
As communicated in our last Product Roadmap, the following changes will go into effect tomorrow:
▪️ Card Bonuses return to Capped Mode, including the Captain bonus of 20%
▪️ Cap 240 threshold increases from 250 to 280 points
▪️ Updates to
🧵Cash Wallet Update
Based on Manager Feedback, we are excited to introduce two enhancements to the Cash Wallet, aimed at improving your overall experience:
We are currently working with our Data Provider to find a solution for Champions League and Conference League qualifier fixtures that are missing from GW297.
We will keep you updated on our progress.
Counter offer updates 🔁
1⃣ It is no longer possible to request ETH from another Manager in an initial offer. Please be aware that you may still receive counter offers requesting that you send ETH to another Manager.
GW9 Rewards Update
Rewards delivery will be delayed due to a technical issue. Our Tech Team is working on a fix.
Thank you for your patience and we will keep you updated.
⚽️ 1/ Game Week 336 - Capped Mode Beta Test
We are testing the Capped 240 mode in Game Week 336.
Please note this is a test and rewards for Capped Mode 240 in Game Week 336 are not representative of the full reward distribution when we launch on January 30th.
⚽ Auto-bidding is coming to Sorare: Football this Monday at 5pm CET/11am ET
Managers will be able to bid on cards without having to manually submit successive new bids. This feature was rolled out for
@SorareNBA
and
@SorareMLB
in January.
More info ⬇️
Hola, como podemos ayudarte?
We're excited to roll out our Help Center en Español! 🇪🇸
We now offer the Help Center in English, French, Italian and Spanish. 🤝
💳 Amex is now Live for Cash Wallet
Managers with EUR/GBP as their currency can now buy on the Primary and Secondary market using an American Express.
Please keep in mind Managers cannot deposit using an Amex.
Thank you for your patience as we continue to update the Cash
@sorare_bh
@Sorare
Hey there! So sorry to see this. We just froze all actions on your account and are writing you via your support ticket now. More soon!
The issue has now been fixed and accounts are once again accessible. All impacted users will receive an email with more information. 📬
We sincerely apologize for this mistake and the inconvenience it has caused.
⚽ Sorare Club Shop Updates: New Boosts + More
We just shared our latest Club Shop update including the introduction of 🆕Boost Level-Ups.
Read all about it on Sorare ⬇️
On Thursday, Ethereum is changing to a more sustainable blockchain model.
The merge is estimated to happen between 12:00am ET/6:00am CET and 2:00am ET/8:00am CET.
During the merge, we will pause deposits and the option to withdraw from your wallets. ⬇️
🆕We're excited to announce an update to our Referral program!
Starting this month, referral rewards for all Sorare sports will change from card-focused rewards to credits for discounted Primary Market purchases.
Details ⬇️
🆕 Security Setting 🔒
To further improve our security settings, Managers will only be able to access their wallets through a confirmed device.
Managers using an unconfirmed device will see the following pop-up with steps to confirm their device (laptop, phone). ⬇️
We are
⚽️Temporary Level Ups Usage
We’ve noticed that some Managers didn’t understand that Level Ups purchased during Monday’s Club Shop Discount were to be used during the discount period.
We would like to inform you that the temporary Level Ups already purchased can be used until
Scouting just got better! 🕵️
Managers have now the ability to scout and buy players directly when composing their lineup 🔭
Enjoy a more convenient way to identify cards that match competition requirements. Fill the gaps in your lineup, explore additional player options, and
🏆 View All Reward Pools
Following your feedback, you can now view the full list of Reward Pools and leaderboards for all competitions—past, live, and upcoming — even if you’re not participating in them🕵️♂️
To access this view:
1⃣ Go to one of your upcoming team’s page.
2⃣ Tap
⚽️ Card swaps are now live for the LaLiga Santander Draft Beta.
Managers can swap a maximum of two Common card swaps for their LaLiga Santander Draft squads each Game Week.
Read our blog to learn how the feature works➡️
⚽️ Gameplay Update - Transition⏳
We have just shared an in-game notification sharing our schedule for our transition to the new gameplay update including league-specific competitions.
Read it here ➡️
⚽️ K League 1 Suwon vs Gangwon update
We have been informed by our data provider that they have been able to source videos for full player coverage of the Suwon vs Gangwon FC game. The player statistics will be taken into account for the GW383 Closing.
Thanks for your
⚾️🏀⚽️ Introducing Saved Search Filters
Managers can now create and save customised filter settings on any Sorare page displaying cards (eg. marketplace, player pages and your gallery).
🔖 To create a saved filter, apply your chosen filters and then save it by selecting the
🪙 Common Card removal for Sorare Coins
We have started to swap “classic” Common Cards for coins. This follows changes to the Common Card utility and structure as noted in our recent Sorare: Football Product updates.
Due to the high number of Common Card swaps, the roll out
⚽️ Why do certain players in current national team squads show as « No Game »?
When building your teams, certain players will show as « No Game » (NG) despite their selection for upcoming national team games.
This happens while we wait for our data provider to update player
🆕 USD Credit/Debit Card Deposit
Starting today, Managers can deposit US Dollars to their Cash Wallet using a Credit/Debit Card.
In the coming weeks, we will be launching the ability to use a USD Credit/Debit Card to buy straight from Manager Sales.
We appreciate your patience
🌙 Dark Mode is Here
We're excited to announce that dark mode is now live for
@SorareMLB
and
@SorareNBA
!
This brings design consistency to the Sorare platform, while allowing Managers to enjoy a more comfortable browsing experience in low-light environments and reduce eye
⚽️Card Requirements change to Cap 220 Limited
Starting from Game Week 463, with the transition phase to our new gameplay, there will be a modification to the card requirements for Cap 220 Limited: Common cards will no longer be allowed in this competition.
As outlined in our
Decisive Weekend - Friday Games Update ⏱️
We understand there was some confusion regarding the eligibility of Friday Champion games for the Decisive Weekend offer. Therefore, we have decided to reward Managers who purchased players who made a decisive action during those games.
⚽ We are pausing new K-League auctions today from 14:00 CET / 08:00 ET onwards. We're doing this until we are fully confident that all full player scores for K-League games will update within 48 hrs after full-time.
We apologise for the coverage issues & we'll keep you updated.
📱iOS lock screen: Live Activity View
We have just shipped a new feature for our iOS app (ioS 16.2 + needed).
You can now easily keep track of your team scores during a Game Week in your lock screen view.
To enable this feature simply select one of your teams in the iOS app
⚽️ To give as many Managers as possible the time to claim their rewards and make final edits to their
#GlobalCup22
lineups, Matchday 2 will now close at 11:00 AM CET / 05:00 AM ET.
Following the announcement of the Champions League schedule, we have increased rewards for all Competitions in Game Week 303 (except for America & Asia).
See the full breakdown in our updated Game Week calendar:
⚽️ Due to a technical issue, we are postponing the "OG" Common Card swap to next week. Sorry for the delay. 🙏
Read more about Common Card coin swaps here ⬇️
1/ Game Week 302 is now closed and rewards are being sent.
We apologize for the delay with closing Game Week 302. We are closely monitoring the situation over the coming days and will contact any Managers that may have been affected by the severe technical issues we experienced.
⚽️How do promotion and relegation work when a competition is open for two Gameweeks in a row?
Promotion and relegation always occur live at the deadline and the result will be taken into account for the following Gameweek.
For example, if you currently have a team in Division
🧵 Sorare Cash Wallet Updates
Following the introduction of the Sorare Cash Wallet, our team has been working diligently to address bugs, answer frequently asked questions, and strategize for the future of the Cash Wallet. Here's an overview:
1/ ⚽️ As shared in our original Global Cup announcement, all Common cards that you selected and won in Sorare Global Cup will convert to equivalent club Common cards that you can use to play Sorare.
Read the full rules in our original announcement here:
2/ Following every calendar release we monitor our data and your feedback to further improve our game balance and reward experience. We felt it necessary to make reward adjustments ahead of our next GW Calendar announcement.