Since our IPO, Olo has evolved from a point solution to an end-to-end
#restauranttech
platform. See how our 3 solution suites work together & separately to help restaurants accelerate their digital transformation & enhance the guest experience:
What a week! Thank you to our customers, partners, families, and friends for the incredible support as we remain focused on helping our brands maximize the shift to on-demand commerce. $OLO
@NYSE
As we host our first ever earnings call today, we’re taking a moment to shine a light on our story and the team behind it. We’re excited to share this journey and our vision for the road ahead with you.
We’re excited to grow our partnership with Uber as Uber Direct joins our Dispatch network. Read more about the expanded offerings, including future alcohol delivery enablement, in the official press release.
A big day for Team Olo! Excited to share how we ended 2021, the commercial availability of Olo Pay, and our second acquisition - we look forward to welcoming
@OmnivoreIO
.
Listen to our earnings call today at 5PM ET to learn more:
Big thank you to our customers for joining us for Beyond 4: Season 3. We missed seeing you in person and look forward to it as soon as the world allows!
Today, we officially welcome
@OmnivoreIO
to Team Olo! We know that this combination of talent, technology, partner networks, and integrations is going to create an exciting roadmap for our restaurant brands and their customers. Now let's get to work!
"With Olo's Dispatch service, we were able to reduce the expensive third-party commissions, and in 2020 alone saved $425k in commission fees for our franchisees."
@teriyakimad
#ProudPartner
As the US continues to reopen, restaurant spend bounced back to pre-pandemic levels the past two months, surpassing grocery spend for the first time in over a year. Great to see diner demand on the rise! Source:
@RB_magazine
Last night, team members on the Olo for Good committee attended a special dinner celebrating and fundraising for
@nokidhungry
, co-chaired by
@nhglass
and Olo Board Member
@dhmeyer
. So proud of this group’s pledge to help Olo do good while doing well!
Just in case you missed yesterday’s big news! Huge thanks to
@JoannaFantozzi
for the exclusive interview with
@nhglass
, our Founder & CEO. Check out the full article to learn why he’s so excited about joining forces with
@WeAreWisely
🙌
We're thrilled to announce our partnership with
@lyft
, the newest addition to our Dispatch network! See why both companies are excited about Lyft's entry into the restaurant space in our official press release.
We're proud of what we've built together as a team, and our most recent investment from Tiger Global is one of the ways we are able to celebrate and acknowledge the ongoing dedication of our long-term employees.
“As we explored solutions to manage orders from our third-party marketplaces, Olo stood alone in terms of efficiency, reach, and ability to operate at the enterprise-scale necessary for Subway." We're honored to share our work with
@SUBWAY
!
Thank you to
@NRNonline
for the recognition of our Founder & CEO
@nhglass
as
#1
on the 2020 Power List, though this award is for our customers and their success, which drives our mission day in and day out.
#NRNPowerList
The Engineering team that works day and night to help keep over 40,000 kitchens running smoothly. We’re pretty biased, but these guys and gals are the best. Want to join them for the next team outing?
We’re joining our customers in asking for your support of the restaurant industry by eating at least one takeout or delivery meal on Tuesday, 3/24. RT if you’ll join us!
#TheGreatAmericanTakeout
We're honored to be named one of the World's Most Innovative Companies by
@FastCompany
, our first appearance on their annual list! Huge shoutout to Team Olo for making the work we do possible.
See the full list of
#FCMostInnovative
's dining segment here:
63% of delivery consumers prefer to order directly from the restaurant, according to a recent
@theSense360
study. Market leaders prioritizing their own channels and incentivizing brand direct ordering are best positioned.
We're humbled to be named one of the World's Most Innovative Companies by
@fastcompany
for the second year in a row—this time, as the
#1
Most Innovative Company in Dining
#FCMostInnovative
Enabling faster, more accurate, and more personal restaurant service has always been part of our mission and we look forward to shaping the future of delivery together with
@UberEats
and Rails.
Olo Q1 Results:
+ Revenue: $66.5m (+27% YoY)
+ ARPU: $816 (+29% YoY)
+ NGOI: $5.6m (8.4% margin, + ~600 Basis Points YoY)
+ Raising Full Year Guidance
…and we have miles to go before we sleep.
#HospitalityAtScale
Mark your calendars - Beyond4 returns, in-person, for 2022! We’re excited to once again welcome our customers to sunny California for a 3-day event from February 16-18 🌴
Customers, don't wait and register now! Check your email for the registration info.
We're hopped up on sugar from
@milkbarstore
and
@ChristinaTosi
is in the building! Thanks for sharing your thoughts on gender balance in the restaurant industry, nostalgic emotion in design, and expanding the Milk Bar universe through technology.
#OloTalks
When COVID hit over 2 years ago, these restaurants leaders turned lemons into lemonade 🍋
We’re inspired by the resolve and resilience of all our brands and the amazing heights they are reaching today leaning into the silver lining they found.
After launching with Olo last year,
@Outback
generates 20% of its domestic sales from digital channels!
@FSRmag
dives into their success and commentary from industry leaders on the opportunity ahead (feat. our Founder & CEO
@nhglass
).
“It’s interesting to me that there’s so much focus on delivery and yet still for us and for the industry, the largest component of digital sales is takeout and not delivery,”
@nhglass
talking to
@karenmpd
, CEO of
@pymnts
. Read their full conversation at the link below.
“I love Google, but my heart is at Portillo’s.” The email
@nickscarpino
wrote to
@portilloshotdog
took him from cashier to marketing employee
#1
over 20 years later. We're lucky to hear how his team moved the brand from fax order takers to industry digital powerhouse.
#OloTalks
Want fresher and faster food when you order ahead for pickup? Well you're in luck! Excited to announce we're teaming up with
@radarlabs
to create a seamless pickup experience.
Read more here:
Despite the restaurant industry's growth, we're still in the "early innings” of both digital ordering and delivery. Hear more about where we go from here in
@Forbes
latest piece
Happy Holidays from the Olo family to yours. We hope you take time to rest and recharge, we sure are! Thank you for a momentous year, and we’ll see you back here in 2022. Cheers!
What can the restaurant industry learn from five other industries that have already been digitally disrupted?
@jbergnyc
, head of marketing at Olo, explores key insights to consider as restaurants continue their digital evolution.
We've entered the "Table Service 2.0" era where guests place contactless orders using existing technology such as QR codes, online ordering sites, and apps. by
@nhglass
via
@Forbes
Last week on our earnings call,
@nhglass
talked about how we can help restaurants be more hospitable using our platform for in-restaurant dining. Read more of our thoughts on the dine-in evolution in this article for
@ForbesTechCncl
.
"We’ve been using Olo for nearly 10 years, which enabled us to transition quickly to mostly online ordering. But in addition to providing ease of use to customers, it’s another way to keep things safe." -
@waybackburgers
#ProudPartner
Think your kids could explain what you do for work? To celebrate Take Your Kids to Work Day, Olo parents found out the answer to that question and it’s too cute not to share!
#TYKTWD
How are we celebrating
#NationalFastFoodDay
? Let us count the ways.
We’ve had the same number of orders come through our platform in the past year as we did through all of 2005-2017.
#SkipTheLine
The restaurant industry is quickly accelerating towards digital entirety, and we are honored to play a part in our customers' digital transformations.
Thanks
@IPOEdge
for hosting
@nhglass
this week!
Thank you to the authors of "The Transformation Myth" for including us and
@nhglass
in your upcoming book! Check out this sneak peek shared by the
@CIOJournal
.
When the pandemic upended restaurants,
#digital
ordering platform
@Olo
thrived under pressure to meet increased customer needs in online ordering, curbside pickup, and delivery. Read highlights of our conversation with founder and CEO
@nhglass
.
Consumers now expect the same digital convenience at restaurants that they are accustomed to in other industries. In this week’s episode of
#Beyond4Friday
, we explore how brands are using new features to drive sales and satisfy guests.
"Our partnership with Olo has given us the ability to leverage the entire platform, which has improved the guest experience and drastically increased our digital sales." We're proud to work with
@ZoupEatery
!
’Tis the season to pay it forward. We are excited to announce the recipients of a donation from Olo’s Donor Advised Fund as a part of our Olo for Good initiative! Read more about our
@PledgeOne
commitment and recipients here:
All hands meetings are better with bubbly! 🥂 Cheers to reaching two important goals and a big thank you to our awesome People & Ops crew for dispatching sparkling wine and cider to remote offices across the country.
#yoloworkatolo
The best ordering experiences leverage context wherever possible. Our new settings allow deep linking into handoff modes to reduce the number of steps to complete an order.
Introducing the world to “Olo” 👉 𝙊𝙣𝙡𝙞𝙣𝙚 𝙊𝙧𝙙𝙚𝙧𝙞𝙣𝙜
$OLO Founder & CEO
@nhglass
joins
@NPetallides
to share why
@Olo
is “one of the best-kept secrets out there” and to discuss the company’s growth trajectory on the heels of a partnership with GrubHub $GRUB: 📈
Convenience for off-premise customers, less waiting for dine-in customers, & a wealth of first-party data for brands. The restaurant industry’s digital evolution is a win-win-win! Great read from
@QSRmagazine
.
Yesterday, we officially welcomed the
@WeAreWisely
team to Olo! In fact, they are wrapping up 'Excelsior!' training as we speak. We look forward to integrating Wisely’s products into the Olo platform to realize our goal of deepening customers’ relationships with their guests.
Rails analysis and reporting is easier than ever! Our performance tool provides Dashboard users access to metrics and graphs to track marketplace data. Users can also compare marketplace to the direct order volume from restaurants' own sites or apps.
As COVID-19 impacts day-to-day life for our industry, we will be sharing tools to help our customers optimize digital ordering and delivery program settings. Stay tuned to this thread.
We’re honored to see our Founder & CEO
@nhglass
leading off
@QSRmagazine
’s inaugural list of Digital Disruptors in the restaurant industry. Check out the write-up by
@DKleinWriter
and the eleven other impressive leaders who were recognized.
Technology integration is solving a variety of delivery challenges, as highlighted in today's
@WSJ
. We're proud to be among great partners in building a better delivery experience for restaurants and guests alike.
We've always believed that SaaS is better than homegrown in restaurant tech, and we're honored when customers agree. Great
@NRNonline
article where
@portilloshotdog
CEO discusses the importance of selecting tech that adds value for its guests and team.
We’re excited to be working with amazing brands like
@origchopshop
and
@portilloshotdog
on the right tools to handle both first and third-party delivery in a way that makes operational sense.
The
@CIACulinary
Board has a new Trustee! Congrats to our Founder & CEO
@nhglass
on joining the Culinary Institute of America's mission to develop leaders in foodservice and hospitality.