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Nova Scotia Power

@nspowerinc

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⚡ Powering Our Communities | Social Media Customer Care Monday–Friday 8 AM–8 PM | Report an outage 24/7 at or 1-877-428-6004

Nova Scotia, Canada
Joined March 2010
Don't wanna be here? Send us removal request.
@nspowerinc
Nova Scotia Power
2 years
Today we welcomed crews from New Brunswick, Maine and Quebec that are supporting our storm restoration efforts. A big thank you to everyone that’s joining our team! #NSStorm
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@nspowerinc
Nova Scotia Power
9 months
We stand in solidarity and in support of our 2SLGBTQIA+ customers, employees, and community members—today and every day. There is #NoSpaceForHate .
@SimplyGoodForm
SGF Inclusion
10 months
On September 20th, there is a Canada-wide, anti-2SLGBTQ+ protest planned. Thousands of allies across our country are rallying together to create counter-protests and we encourage you to join us, and spread #nospaceforhate . Learn more:
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@nspowerinc
Nova Scotia Power
2 years
We know it’s been a tough day without power for many of you—please know our crews are on it and we’re doing everything we can to get the lights back on as soon as possible. Today we have over 1,000 people working in the field, with more contractors arriving from out of province.
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@nspowerinc
Nova Scotia Power
2 years
Our dedicated crews and support teams have been able to turn the lights back on to over 225,000 customers across the province, and they’ll continue restoring power to our communities through the night. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
Our crews worked through the night, clearing damage and making repairs. This morning we continue to work to get the lights back on for everyone that is still without power.
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@nspowerinc
Nova Scotia Power
5 years
When you need to get things done, you call in the Newfoundlanders. Thanks for joining us, b’ys! #NSstorm @NLHydro
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@nspowerinc
Nova Scotia Power
5 years
Day 2 of Dorian restoration and our crews are ready for long hours of hard work. A lot of people are honking and cheering as our trucks roll by, or sending messages of support, and it makes all the difference to our teams on the front lines. Thank you for your patience & support.
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@nspowerinc
Nova Scotia Power
5 years
Welcoming a team of power line technicians from New Brunswick. Thanks for joining us! We're so grateful for the support from the 750 power line and forestry technicians from across the Maritimes, Ontario and Quebec that are working with us to restore power for Nova Scotians.
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@nspowerinc
Nova Scotia Power
5 years
Storm restoration means long days for our crews, and the support from our communities is making a huge impact. There’s nothing like a slice of pie to brighten your day! #DorianNS
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@nspowerinc
Nova Scotia Power
2 years
Our crews have restored close to 270,000 customers! They made good progress, even with the lightning that moved through the province earlier today, slowing their restoration efforts in some areas. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
We’re grateful for our out-of-province storm support—like Claude, who has joined us from Gaspesie to help restore power for our customers. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
During difficult times, it’s helpful to know you can count on your neighbours. We’re grateful for the crews that have joined our storm response from NB, New England, ON & QC. Thanks for coming together on the front line to help our crews get the lights back on for our customers!
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@nspowerinc
Nova Scotia Power
5 years
Crews are gathering from across Nova Scotia, New Brunswick, Ontario and Quebec as we prepare for Hurricane #Dorian . The trucks are fuelled and we’re ready to go.
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@nspowerinc
Nova Scotia Power
5 years
Since this morning, we’ve restored power to over 180,000 customers. We’ve been working closely with our partners, including local police and fire departments, @nsemo , @redcrosscanada , @nsgov and @JTFA_FOIA , to safely restore power as quickly as possible across the province.
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@nspowerinc
Nova Scotia Power
5 years
Thanks to crews that worked through the night to assess storm damage. We will continue today to determine the extent of damage and make repairs—this will help determine our est. restoration times. There is a lot of work ahead but we won’t stop until every customer has power back.
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@nspowerinc
Nova Scotia Power
2 years
Meet some of the hardworking people that have joined our Fiona restoration effort – we’re so grateful for your support. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
While crews continue to work across NS, more have been moving east to focus on the hardest-hit areas—like Eastern Shore, Truro, New Glasgow, Antigonish, Amherst, North Shore and CB. Here you can see mobilization from our staging site at the Pictou Wellness Centre lot. #NSStorm
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@nspowerinc
Nova Scotia Power
8 years
@AllyGarbs Apologies for the inconvenience Ally. Or is it too late now to say sorry?
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@nspowerinc
Nova Scotia Power
10 months
Our crews worked through the night safely restoring power to our customers and responding to emergencies caused by Post Tropical Storm Lee. This morning our day crews are back out across the province assessing damage, removing trees from lines and repairing equipment. Thank
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@nspowerinc
Nova Scotia Power
4 years
A big thanks to the crews that worked overnight in the heavy rain and wind, restoring outages caused by #HurricaneTeddy . Today, we’re back at it again! In this video, we captured our crews preparing to hit the road just after 5:00am this morning (coffees in hand!). #NSstorm
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@nspowerinc
Nova Scotia Power
7 years
Our powerline technician crews working along Hwy 103 would like to thank, and very much appreciate, the customer who took the time to make and deliver sandwiches to them. #nsstorm
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@nspowerinc
Nova Scotia Power
2 years
Crews have restored power to 75% of our customers. To our customers still without power, rest assured that as crews complete work in one area, they continue to move to your areas to restore power. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
A big thank you to our storm crews that have been hard at work across the province today. Our teams continue to repair damage and work to restore power, with a focus on some of the hardest hit communities like Clare, Digby, Bridgetown, Kingston and Coldbrook. #NSstorm
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@nspowerinc
Nova Scotia Power
5 years
Our amazing Customer Care team is working around the clock taking your calls. To ensure they’re available for urgent calls, like downed wire reporting, we’re encouraging customers to use our outage map or automated system at 1-877-428-6004 for estimated restoration time updates.
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@nspowerinc
Nova Scotia Power
2 years
Live from the field: Our crews are busy getting storm ready! We have over 800 powerline technicians, forestry technicians and damage assessors being positioned across the province. We’ll be ready to respond as soon as it’s safe to do so. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
Our crews continue to make progress, clearing storm damage and making repairs. About 415k customers lost power during Fiona and as of noon today, more than 230k have been restored. We’ve been able to get a better look at some of our hardest hit areas with drones and helicopters.
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@nspowerinc
Nova Scotia Power
5 years
Crews are hard at work this morning across Nova Scotia. Restoration starts with main lines that bring electricity to our towns & cities. Then we focus on repairing critical services like hospitals, followed by the powerlines that will restore power for customers. #DorianNS
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@nspowerinc
Nova Scotia Power
2 years
Our crews worked through the night, and this morning our, day crews are back out across the province. We’re continuing to work through Fiona’s damage, repairing broken poles, rebuilding equipment and removing trees from lines. #NSStorm
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@nspowerinc
Nova Scotia Power
4 years
Our hearts are with the loved ones of Cst. Heidi Stevenson, and the families of all those who lost their lives during yesterday’s tragic events. A difficult day for all Nova Scotians and we’re grateful for the bravery of the RCMP and our first responders. #NovaScotiaStrong
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@nspowerinc
Nova Scotia Power
2 years
A big thanks to the hundreds of contractors working with us out in the field. From line crews and tree trimming crews to traffic control, they're helping us safely get the power back on for our customers. #NSstorm
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@nspowerinc
Nova Scotia Power
2 months
Yesterday in #Annapolis , we worked with @NS_DNRR to safely relocate an osprey nest to a new pole and platform in the neighbourhood. We're happy to report the ospreys are already settling in comfortably! 🐦
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@nspowerinc
Nova Scotia Power
2 years
Thank for supporting our restoration efforts and our customers.
@HydroOne
Hydro One
2 years
Today our crews in Nova Scotia made their way to #Antigonish ! They assessed damage, cleared lines and repaired equipment. We're working closely with @nspowerinc to restore power as soon as it's safe. Huge thanks to our teams for working together 👏🏼 #NSstorm
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Nova Scotia Power
2 years
Another early start for our day crews heading into the field. We continue to ramp up our restoration efforts in the eastern part of the province, including Eastern Shore, Truro, Pictou County, Antigonish, Amherst, North Shore and Cape Breton. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
Hurricane Fiona has been fierce, making its mark across NS. While winds have slowed in parts of the province, it’s important to remember that this is still an active storm and areas like Cape Breton are still experiencing high wind. Please stay safe & stay away from downed lines.
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@nspowerinc
Nova Scotia Power
5 years
When it comes to fixing our lines that run through wilderness areas, we bring in the big gear and the specialized crews who know how to operate this equipment safely and effectively. #DorianNS
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@nspowerinc
Nova Scotia Power
6 years
Shortly after 9 p.m. tonight, Nova Scotia Power and contractor crews completed restoring power to the last of the 280,000 customers affected by the powerful storm that brought hurricane force winds to the province on Thursday and Friday. #nsstorm
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@nspowerinc
Nova Scotia Power
5 years
We’re double-double appreciative of all the support from our customers across Nova Scotia. ❤️
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@nspowerinc
Nova Scotia Power
5 years
Our crews have been prepping this morning. As #HurricaneDorian arrives we’ll be pulling our people off the roads from noon - 10pm in Western and Central NS, including Metro Halifax, when wind gusts will be 90+ km/h. Safety is our top priority. We’ll be back out as soon as we can.
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@nspowerinc
Nova Scotia Power
2 years
Thanks for your patience as our crews work through the damage caused by Fiona. We understand how impactful it is to go without power for an extended amount of time. Please know we're doing all we can to get your power back. Here are today's updates for your region. #NSStorm
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@nspowerinc
Nova Scotia Power
4 years
A message to our customers. We’re listening. Visit for our latest updates.
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@nspowerinc
Nova Scotia Power
5 years
Our crews will be working on restoration as soon as it’s safe. We won’t stop until every customer has their power back on. #HurricaineDorian
@NatashaPace
Natasha Pace
5 years
Nova Scotia Power says they will increase their staff by 400 within 24 hours. They say this will be the largest restoration effort the utility has ever completed after a weather event. CEO Karen Hutt: “We will not stop.” #Dorian
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@nspowerinc
Nova Scotia Power
5 years
As winds have lowered in Yarmouth, crews have begun patrolling the lines to assess damage. First up for restoration will be the Yarmouth Regional Hospital. #DorianNS #NSstorm
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@nspowerinc
Nova Scotia Power
2 years
Good morning from our crews in the field, who’ve been working overnight and into this morning to restore power to our customers. #NSStorm
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@nspowerinc
Nova Scotia Power
7 years
We’ll work around the clock until all customers have their power back. We understand it’s especially frustrating to experience an outage during a holiday, and appreciate the kind words our customers have passed along to our staff and crews today.
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Nova Scotia Power
5 years
Another amazing story of Nova Scotian hospitality. This family from Bear River noticed our crews putting in long hours in their community. They spent the day delivering coffee and treats, warming bellies and hearts along the way. #DorianNS
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@nspowerinc
Nova Scotia Power
6 years
We’ve restored electricity to over 200,000 customers since noon today, thanks to the hard work of our teams across the province and protective devices on our grid. Crews continue to work to safely restore power as quickly as possible. Read more: #NSStorm
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@nspowerinc
Nova Scotia Power
6 years
As of 4 p.m., Nova Scotia Power has restored power to 246,000 customers – working through the night and through storm conditions, when it was safe to do so. Approximately 34,000 customers remain without power of the 280,000 who lost service yesterday and today.
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@nspowerinc
Nova Scotia Power
2 years
Thank you to Robyn and Kyle for capturing and sharing this video of crews replacing a power pole in Sydney. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
We recognize how hard it is for our customers to be without power. Together with crews from New Brunswick, Newfoundland, Quebec, Ontario and New England, we now have over 1400 people in the field responding to the extreme damage caused by Fiona. #NSStorm
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@nspowerinc
Nova Scotia Power
4 years
Our #HurricaneTeddy preparation has continued today, and we’ve been welcoming crews from within the Atlantic bubble. Our trucks are fueled and we’re ready to respond. 💪
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@nspowerinc
Nova Scotia Power
5 years
Day 3 of #Dorian restoration and our crews have restored service to 75% of the over 400,000 customers who lost power due to the storm. Today we’re continuing to work in communities across NS with the help of additional power line crews that are assisting with our storm response.
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@nspowerinc
Nova Scotia Power
10 months
While tropical storm force winds continue to batter Nova Scotia, we want to remind customers that if you come across a downed wire, please stay as far away as possible. Treat the line as energized and report it to our outage line at 1-877-428-6004. Stay safe and visit
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Nova Scotia Power
4 years
That’s a wrap on #HurricaneTeddy restoration! Thank you to the over 300 power line technician, tree trimming and damage assessment crews that restored power to more than 64,000 customers who lost service.
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@nspowerinc
Nova Scotia Power
2 years
A storm update from Peter Gregg, our President & CEO. #NSStorm It’s been a tough day for our communities. As winds continue to subside, more crews have been able to get up in buckets to restore power in some areas. We’ve got a lot of work ahead and our crews are ready.
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@nspowerinc
Nova Scotia Power
2 years
Thank you to our crews that travelled on Boxing Day to help restore customers of @NB_Power . These crews are helping our neighbours this holiday season by giving the gift of power to customers in Woodstock, N.B.
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@nspowerinc
Nova Scotia Power
6 years
We're ramping up the biggest pre-storm mobilization of personnel and resources in our company’s history in advance of a severe winter storm. Details in our news release: #nsstorm
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@nspowerinc
Nova Scotia Power
2 years
Today, more support crews from ON & QC are joining our restoration efforts in hardest-hit areas in the North East & Cape Breton. We know you depend on us & we understand these prolonged outages continue to be challenging. Crews are doing everything they can to restore your power.
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@nspowerinc
Nova Scotia Power
4 years
Our hearts are with you. #NovaScotiaStrong
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Nova Scotia Power
10 months
More than 800 people are in the field and hundreds more are behind the scenes working to restore service to our customers. Our focus today has been on assessing damage from the storm and restoring power to critical infrastructure—like hospitals—and main electrical feeders, like
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@nspowerinc
Nova Scotia Power
2 years
We want to thank the communities where our crews are for their generosity and thoughtful gestures. From donations, baked goods and coffee runs, to ‘thank-yous’ and safety wishes—THANK YOU! Your support means so much to our crews and our teams. #NSStorm
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@nspowerinc
Nova Scotia Power
2 years
It’s a blustery morning for our crews in the field! Our teams are working through a mix of freezing rain, snow and high winds that continue to hit the province, to restore power when it's safe to do so. We stand our crews down when wind gusts exceed 80 km/hour. (1/2) #NSstorm
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@nspowerinc
Nova Scotia Power
2 years
As Fiona continues to impact communities across the province, we’re seeing significant damage – uprooted trees, broken poles and downed power lines. Please treat all downed wires as live and stay a safe distance away, even if your area is without power. #NSStorm
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@nspowerinc
Nova Scotia Power
5 years
The team from Gagnon Line Construction in New Brunswick joined our storm response crews in West LaHave this week. With over 300,000 customers restored, we're stronger when we work together. We couldn't have done it without the support from our out-of-province partners.
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@nspowerinc
Nova Scotia Power
6 years
Hey #NovaScotia ! We are now connected end-to-end with electric vehicle fast-charging stations. This is a significant step towards a low-carbon, sustainable future for our province. #driveelectricNS
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@nspowerinc
Nova Scotia Power
3 years
Our trucks are packed and our crews are ready to roll. We’re prepared to respond to this evening’s storm. 💪 With high wind and rain on the way, please stay safe and ensure any outdoor furniture or debris is secured. #NSstorm For updates and outage info:
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@nspowerinc
Nova Scotia Power
10 months
As Tropical Storm Lee continues to move slowly across the province, parts of Nova Scotia are experiencing wind gusts that can make conditions hazardous for our crews. When wind speeds are over 80km an hour, it isn’t safe for our crews to be up in the buckets and so we focus on
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@nspowerinc
Nova Scotia Power
6 years
We will have the majority of customers who lost power restored today, and virtually all customers will be restored throughout tomorrow.
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@nspowerinc
Nova Scotia Power
1 year
Our team is coordinating with first responders as they work to address forest fires affecting #Shelburne , including Clyde River, and also in the #Tantallon area. Power has temporarily been disconnected so fire fighters can safely work. Visit for updates.
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@nspowerinc
Nova Scotia Power
5 years
#HurricaneDorian damage on Pleasant Street in Dartmouth. Another reminder that if you see a downed wire or pole, it's important to stay back and do not try to move it yourself. Report it to us at 1-877-428-6004 and stay safe. #NSstorm .
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@nspowerinc
Nova Scotia Power
3 years
Dear, @caora_mck . We’re so sorry your vax booking was interrupted. A response haiku for your troubles: our crews worked swiftly we hope your jab is confirmed darkness becomes light
@caora_mck
Caora McKenna
3 years
A haiku about my @nspowerinc going out as I was about to click "confirm appointment" for my covid vaccine joy is in my reach jab me with your science juice wait, all is dark now
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@nspowerinc
Nova Scotia Power
10 months
We’re packing up our trucks, completing maintenance, and our crews are getting ready to roll. We have over 600 people in the field who are making their way to various parts of the province to get in position ahead of the storm. This includes power line technicians, forestry
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@nspowerinc
Nova Scotia Power
4 years
The trucks are packed, our safety gear is ready & crews are stationed across the province. Once the storm starts, crews will respond as soon as it’s safe to do so. We’re ready, Teddy! We hope you’re getting prepared today too. For storm safety tips, visit
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@nspowerinc
Nova Scotia Power
4 years
@meganseto Hi Megan, we're sorry for your loss. Our crews are on site and power in that area should be back on very soon.
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@nspowerinc
Nova Scotia Power
2 years
It’s critical for crews to see the extent of the storm damage in order to help build the best restoration plans to get power back for you. Fiona caused severe damage in many parts of the province––like in this video taken in Pictou County by Field Projects Lead, Wayne Theriault.
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@nspowerinc
Nova Scotia Power
5 years
Happy faces as the team from the Porters Lake Atlantic Superstore brought out snacks and water for crews. This is what Nova Scotia is all about. #DorianNS
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@nspowerinc
Nova Scotia Power
2 years
Our crews continue to work across the province, responding to the damage caused by the storm. Fiona was the biggest hurricane in Canadian history – some have said that it combined the power of Juan with the size of Dorian. #NSStorm
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@nspowerinc
Nova Scotia Power
5 years
Today we’ve begun to demobilize our emergency response to Hurricane #Dorian . It’s been an incredible week of hard work, long hours, and most of all, collaboration.
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@nspowerinc
Nova Scotia Power
2 years
We’re packing up our trucks and our crews are getting ready to roll. We have people positioned across Nova Scotia, ready to safely respond to this storm—from powerline technicians and forestry teams, to damage assessors and traffic control. 💪 (1/2) #NSstorm
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@nspowerinc
Nova Scotia Power
6 years
We thank our customers for their patience, and we are immensely grateful for the almost 500 power line technicians who have traveled from New Brunswick, Quebec and Ontario to help restore power to our customers after this week’s powerful storm. #nsstorm
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@nspowerinc
Nova Scotia Power
2 years
Thank you to all of our crews, contractors and teams behind the scenes, who worked hard to safely restore power this holiday weekend! And thank you to our customers for their patience and understanding. Have a happy and safe holiday!
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@nspowerinc
Nova Scotia Power
6 years
We've experienced significant interruptions to our transmission system in northeastern NS, restricting the ability to deliver electricity to metro Halifax and resulting in outages. Please report outages to 1-877-428-6004 and check for latest info #NSstorm
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@nspowerinc
Nova Scotia Power
5 years
#Dorian ’s destruction was unprecedented. So was your support. Thank you to @nsgov , @nsemo , our Municipalities, @CanadianForces , @RCMPNS , Municipal Police Forces, the hundreds of NS local businesses, and the crews from across Atlantic Canada, Quebec, Ontario, Maine and Florida.
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@nspowerinc
Nova Scotia Power
2 years
More crews are on the way to help us restore power to our customers—Thanks to @HydroOne !
@HydroOne
Hydro One
2 years
Our hearts are with all those affected by the devastating effects of post-tropical storm Fiona. At the height of the storm, more than 400,000 people in Nova Scotia lost electricity, and our crews are on their way to help @nspowerinc . Read more: #NSstorm
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@nspowerinc
Nova Scotia Power
4 years
SCAM ALERT: We’re warning customers of a phone scam. The caller poses as NSP and tells customers their service will be cut unless they make a payment. Caller is reported to demand bitcoin. If you receive this call, report to HRP at 902-490-5020, or your local police station.
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@nspowerinc
Nova Scotia Power
2 years
There are over 700 people working in northeast NS including powerline technicians, forestry technicians & damage assessors. These photos are from our staging site in Pictou County where crews start the day before heading into the field to work on repairing storm damage. #NSStorm
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@nspowerinc
Nova Scotia Power
5 years
Day 8 restoration update: Thanks to the outstanding work of crews our #Dorian response is nearly complete. There are approx. 1,000 customers remaining without power and we’ve got 930 power line technicians and 262 forestry technicians working today to get us over the finish line.
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@nspowerinc
Nova Scotia Power
2 years
As Hurricane Fiona approaches, please remember to keep our information close. Stay safe and visit for the latest outage information. #NSStorm
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@nspowerinc
Nova Scotia Power
5 years
Our teams have worked across NS assessing the damage caused by #Dorian , identifying an estimated 3,700 trees and 300 broken or leaning poles. With this info, we’ve been able to update estimated restoration times on our outage map at
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@nspowerinc
Nova Scotia Power
7 years
As of 5 a.m. today, our crews have restored over 150,000 customers, more than 95 per cent of customers affected by this major storm. More than 700 people are working on outage restoration across Nova Scotia, including 450 frontline personnel.
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@nspowerinc
Nova Scotia Power
5 years
To say thank you, NS Power and parent company, Emera have made a $50,000 donation to @FeedNovaScotia . Dorian’s destruction was unprecedented and so was your support – we’re inspired, grateful and proud. This donation will help assist those most in need in the aftermath of Dorian.
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@nspowerinc
Nova Scotia Power
2 years
Crews continue to work on a large outage in the Amherst area affecting a large number of customers. Seven poles were damaged by this weekend’s high wind and need to be replaced. They’re working as quickly as they can to safely restore power to our customers.
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@nspowerinc
Nova Scotia Power
8 years
Customer Angela Mercer-Penny snapped this photo earlier today. #NewBrunswick crews here to help out. We have the best neighbours! #nsstorm
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@nspowerinc
Nova Scotia Power
2 years
As our crews continue working, we wanted to share some information to keep you up-to-date about what's happening in your region. We’re here to answer any questions, or you can check for the latest updates. #NSStorm
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@nspowerinc
Nova Scotia Power
5 years
Power line technicians and forestry crews working on repairs in West End Halifax. As we continue to assess damage we’ll be updating our estimated restoration times on our outage map. Right now we’ve listed broad estimates—these will be refined as our crews are on the scene today.
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@nspowerinc
Nova Scotia Power
2 years
Fiona hit us hard, causing severe damage and impacting 415,000 customers. Thanks to the dedication of our crews, as of noon today, we’ve restored power to 160,000 customers – but we still have a lot of work ahead.
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@nspowerinc
Nova Scotia Power
2 years
Storm preparation continues this morning as our crews hit the road across the province.
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@nspowerinc
Nova Scotia Power
7 months
We're activating our Emergency Operations Centre Monday morning, (Dec 18) ahead of the high winds and rain expected to hit the province. Crews are being positioned in communities across NS, so they are ready to respond quickly, when it’s safe to do so. More info:
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@nspowerinc
Nova Scotia Power
2 years
Thank you! We appreciate your support helping us restore power to our customers. #NSStorm
@hydroottawa
Hydro Ottawa
2 years
Our crews received a proper send-off earlier this morning as they left for Nova Scotia. Together with teams from other utilities, they'll be helping @nspowerinc with restoration efforts following Saturday's storm. #NSStorm #HurricaneFiona
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@nspowerinc
Nova Scotia Power
2 years
To help ensure your power is restored as quickly as possible, please check for damage to your electrical equipment. Have a look at your meter mast. It’s the tube that connects the service line to your home. #NSStrorm
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@nspowerinc
Nova Scotia Power
2 years
Another early start for our crews. We’re out in the field for another day, continuing to restore power in the areas hit hardest by Hurricane Fiona. Today, crews continue focusing on turning the lights back on to our remaining customers in the northeast. #NSStorm
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