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NB Power Profile
NB Power

@NB_Power

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The official account for NB Power, New Brunswick’s electric power utility. To report outages: 1 800 663 6272. French account: @Energie_NB

New Brunswick
Joined February 2009
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@NB_Power
NB Power
2 years
9:00 am update: We have been able to restore power to 10 000 impacted customers. We anticipate new outages to happen throughout the day. Crews continue to work hard to restore power as quickly and as safely as possible.
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@NB_Power
NB Power
1 year
6:00 AM Update: As of 6:00 AM, a little under 12,000 customers are without power. More than 88,000 customers were impacted by this weather event over the weekend, and power has been restored to 76,000 customers. Our crews continue to work hard to safely and efficiently...
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@NB_Power
NB Power
2 years
It is with great sadness we mourn the loss of a member of the NB Power family. Safety is at the heart of everything we do and we are heartbroken by this incident.
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@NB_Power
NB Power
2 years
The safety of the public is paramount at NB Power and this will be dealt with swiftly and appropriately. (2/2)
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@NB_Power
NB Power
2 years
The entire NB Power team would like to thank our local contractors and NB mutual aid partners for helping safely restore power to all of our customers. It was a fantastic collaboration and we sincerely appreciate your help this week.
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@NB_Power
NB Power
5 years
We have over 500 people supporting our response to Dorian. Crews are working as quickly and safely as possible to restore our customers.
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@NB_Power
NB Power
5 years
Crews continued to make progress throughout the night restoring customers where conditions permitted. Thank you for your continued patience and support as we work to get everyone still without power reconnected. #NBStorm #Dorian
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@NB_Power
NB Power
10 months
Throughout this event, we were proud to see New Brunswickers coming together to help each other. We also want to say another big thank you to the private contractors and crews from neighbouring utilities who 2/3
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@NB_Power
NB Power
2 years
Update: We are aware of the incident involving an NB Power vehicle today in Oromocto. The individual driving the vehicle is not an employee of NB Power nor a member of the union, but a truck driver trainer under contract. (1/2)
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@NB_Power
NB Power
6 years
We appreciate your patience and understanding as our crews work to restore everyone affected as quickly and safely as possible.
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@NB_Power
NB Power
2 years
We’re excited to announce NB Power’s first – and the province’s largest - solar farm is coming online in Shediac today, an important step in our efforts to modernize our grid.
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@NB_Power
NB Power
2 years
7 am update: Our crews continue to work hard to safely and efficiently restore power to all impacted customers. Last night, high winds prevented us from getting buckets in the air to make necessary repairs in some areas which impacted restoration efforts overnight.
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@NB_Power
NB Power
2 years
We have been able to restore power to 16 % of impacted customers. Crews continue to work hard to restore power as quickly and as safely as possible. We remind the public to stay at least 10 meters away from any downed lines or impacted trees. Thank you for your patience.
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@NB_Power
NB Power
10 months
joined the effort, along with all our community and emergency response partners who worked alongside our team. This was a collective effort, and we sincerely appreciate it. Wishing you all a safe and happy New Year! 3/3
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@NB_Power
NB Power
10 months
With less than 2800 customers remaining without power this morning, we are ready for another busy day in and around St. Stephen and Fredericton. Our 355 crews are feeling energized by the holiday cheer and support from New Brunswickers. The full restoration team is 1/3
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@NB_Power
NB Power
1 year
6:00 AM Update: As we begin to see impacts from Hurricane Lee, crews are in the field responding to outages and will continue to do so as long as conditions are safe. Our team is ready to respond in every district and additional crews are stationed in areas where the...
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@NB_Power
NB Power
6 years
We understand this is a difficult time for customers and encourage you to make appropriate plans to keep your family safe. We appreciate your patience as our crews continue work to restore those still affected.
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@NB_Power
NB Power
5 years
We appreciate your patience and understanding as our crews work to restore everyone affected as quickly and safely as possible. Restoration efforts will continue overnight. Visit or call 1 800 663 6272 for outage updates.
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@NB_Power
NB Power
8 years
Thank you to everyone who has offered places to sleep & warm meals for crews. Everyone has a place to stay and your kindness is appreciated.
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@NB_Power
NB Power
10 months
We intend for all customers without power to be restored by tonight. We know how important the holidays are to New Brunswickers, and we are not stopping until every last customer has their power restored. 2/2
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@NB_Power
NB Power
2 years
It’s cold outside! NB Power hit an all-time system peak at over 3,400 MW early this morning. We rely on all our system assets and our diverse fleet to meet a peak like this. Cold days like this make us more aware of the importance of balancing our fleet with the right mix of...
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@NB_Power
NB Power
7 years
We understand some social media posts are saying water is going over the Mactaquac dam. This is NOT the case. Spilling operations are normal and under control at the dam.
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@NB_Power
NB Power
10 months
Restoration continues into the night to connect the remaining customers who don’t have power, with 98% of customers back online after this week’s weather event. The restoration effort for this storm is proving to be one of the largest in NB Power history, 1/2
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@NB_Power
NB Power
2 years
The New Brunswick Power Corporation Board of Directors is pleased to announce the official appointment of Lori Clark as president and chief executive officer (CEO), effective immediately. Read more:
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@NB_Power
NB Power
5 years
We are in Nova Scotia assisting our neighbors and colleagues at @nspowerinc with #Dorian restoration efforts.
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@NB_Power
NB Power
10 months
The hums of chainsaws and trucks continue to join in the Christmas carols as our crews focus on restoring the last customers still without power. We have restored power to over 99% of customers to date, but even on a day like today, the work continues. 1/2
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@NB_Power
NB Power
2 years
As of early this morning, more than 99,000 customers throughout the province have been restored. We are moving NB Power crews, contractors and mutual aid partners to the areas with extended outages to continue our restoration effort.
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@NB_Power
NB Power
7 years
This gift from Stephen LeBlanc’s family helps bring him home safe every day from his job at Point Lepreau. “Seeing these gloves, with my children’s hand prints, reminded me of why I work safe: it allows me to return home to them.” #familyday
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@NB_Power
NB Power
10 months
in the field as we work to restore power to the approximately 7000 customers still impacted. We are not going home until we have safely restored power to all of our customers. 2/2
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@NB_Power
NB Power
2 years
4:30 pm update: As we continue to deal with the impacts of Hurricane Fiona here in New Brunswick, our thoughts are with our fellow Atlantic Canadians who are dealing with severe damage to their homes and communities.
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@NB_Power
NB Power
10 years
In April we’re giving in-store rebates of $5- $8 on qualifying LEDs. Find participating stores http://t.co/nkL5qJxv5P http://t.co/WvDUBnHcnJ
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@NB_Power
NB Power
10 months
We want to express our gratitude for your patience and support as our team has worked to restore power to every New Brunswicker over the past week and a half. You have shown unimaginable kindness during a difficult time with prolonged outages. We cannot thank you enough. 1/3
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@NB_Power
NB Power
10 months
6:30 AM UPDATE We have restored power to approximately 103,000 customers. As another restoration day continues, we are not losing focus. More contractor crews are coming to join the restoration effort. We have seen extensive damage across the province, some of which (1/3)
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@NB_Power
NB Power
2 years
Crews have identified a fallen tree on a transmission line and are working to remove it. Restoration estimates are being updated at . Thank you for your patience.
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@NB_Power
NB Power
10 months
6:30 PM UPDATE: We have restored power to approximately 96,000 customers. Approximately 31,000 customers are still without power, and we know that is not easy. Our priority is restoring each and every New Brunswicker as safely and efficiently as possible so we can all (1/3)
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@NB_Power
NB Power
8 years
We've secured additional crews & are closely monitoring the next #nbstorm expected to bring snow & strong winds Sunday into Monday.
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@NB_Power
NB Power
7 years
NB Power crews are hitting the road this morning to help get our neighbors in Nova Scotia get back online after yesterday’s storm knocked out power to thousands. #nsstom @nspowerinc
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@NB_Power
NB Power
2 years
A sincere thank you to @SJENERGY and all of our partners for joining our crews to assist with restoration efforts in the Southeast of the province. Restoration continues and we are happy to have such great support from our partners.🤝
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@NB_Power
NB Power
2 years
We are aware of a significant outage affecting the Southeast of the province. Crews are currently investigating, and we will update as more information becomes available.
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@NB_Power
NB Power
6 years
We’re thankful no employees were injured in a fire that destroyed our Operations centre in Bouctouche this evening. Our deepest thanks go out to the firefighters who responded this evening.
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@NB_Power
NB Power
1 year
6:00 PM Update: As of 6:00 PM today, crews have restored power to 94% of customers that were impacted by outages over the weekend. Approximately 3,600 customers remain without power. We appreciate your continued patience as our team makes progress in their restoration...
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@NB_Power
NB Power
9 years
Here's an example of what our crews encountered this morning in the Lake George area.
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@NB_Power
NB Power
8 years
We're giving away a saturday night @Harvest_Blues pass this #Wednesday . RT this pic for a chance to win! #myharvest
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@NB_Power
NB Power
10 months
is extensive. As seen in these pictures, crews are encountering massive, uprooted trees, often several causing one outage impacting an individual customer. Repairs for single outages often include removing trees and vegetation, replacing poles and equipment 2/3
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@NB_Power
NB Power
2 years
New Brunswick entrepreneur Marcel LeBrun has registered over 70 tiny homes in the New Home Energy Savings Program and has completed construction on 35 homes as of fall 2022. When he first contacted our efficiency team, we knew this was a special project:
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@NB_Power
NB Power
6 years
High winds are causing widespread outages in Southern New Brunswick. Crews will be responding to emergencies throughout the night and will begin assessments as soon as it’s safe to do so. #NBStorm
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@NB_Power
NB Power
6 years
With additional crews from neighbouring utilities joining the restoration efforts, we now have 250 crews working to restore those still without power in New Brunswick.
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@NB_Power
NB Power
11 months
As of 10:30 AM, a little over 96,000 customers are without power. We continue to receive updates from the field that there is extensive damage in various areas of the province, which includes broken poles and uprooted trees. 700 individuals are now supporting (1/3)
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@NB_Power
NB Power
1 year
12:00 PM Update: As of noon today, a little over 38,000 customers are without power as we continue to deal with the impacts of Hurricane Lee. Our team is in the field to assess damage and begin making necessary repairs where conditions are safe.
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@NB_Power
NB Power
11 months
3:30 PM UPDATE: As of 3:30 PM, less than 80,000 customers remain without power. We have restored power to 50,000 customers since last night. Crews continue their work to restore power as safely and efficiently as possible to impacted customers. We are also patrolling (1/3)
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@NB_Power
NB Power
8 years
We need everyone without power to unplug items. This “cold load pickup” is causing repeat outages as we restore power & slows our progress
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@NB_Power
NB Power
2 years
All available NB Power crews and contractors continue to restore power to impacted customers as safely and efficiently as possible. Until each and every customer is restored, crews will continue their work in the field.
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@NB_Power
NB Power
6 years
Congratulations to Gaëtan Thomas, NB Power President and CEO, on receiving an honorary doctor of science degree from @UNB yesterday!
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@NB_Power
NB Power
2 years
1 pm update: Restoration is progressing. As of 1pm, approximately 82% of all customers impacted by this weather event have been restored. Approximately 15 000 customers are still without power.
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@NB_Power
NB Power
11 years
. @Spanky_S We're working to update the restoration times for all areas this morning and hope to have them available on our website by noon
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@NB_Power
NB Power
5 years
We’re here and we’re listening. We know the current COVID-19 concerns are having a financial impact on you. As a result, we’ll be stopping disconnections for non-payment until further notice.
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@NB_Power
NB Power
6 years
From all of us at NB Power, we wish you a safe and happy holiday.
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@NB_Power
NB Power
3 years
A New Brunswick solar company with its own unique design, The Smart Energy Company (TSEC) of Quispamsis, has been chosen to help us build our new 1.63MW solar farm in Shediac. Read more:
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@NB_Power
NB Power
1 year
6:30 PM Update: As of 6:30 PM today, a little over 24,000 customers are without power. Although we are making steady progress in our restoration efforts, we anticipate new outages overnight as the storm continues to make its way through New Brunswick.
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@NB_Power
NB Power
2 years
Due to severe weather, there are currently scattered outages across the province, with the greatest impact in the Woodstock and St. Stephen regions. Crews are in the field investigating and will begin working to restore impacted customers as soon as possible.
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@NB_Power
NB Power
3 years
We would like to advise boaters and property owners on the Mactaquac headpond that the water level may be lowered by approximately 2 feet in the coming days as we prepare for a significant rain event that is being forecasted for Friday or Saturday.
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@NB_Power
NB Power
1 year
If you see a downed power line, stay at least 10 meters or 33 feet away (the length of a yellow school bus). Make sure you report the downed wire to us immediately at 1-800-663-6272. Stay safe!
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@NB_Power
NB Power
2 years
We send our heartfelt condolences to the family, friends and coworkers of our colleague during this difficult time and our thoughts are with our colleague in hospital.
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@NB_Power
NB Power
6 years
We ask everyone without power to unplug items. This cold load pickup is causing repeat outages as we restore power & slows our progress.
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@NB_Power
NB Power
5 years
While we continue our restoration efforts here in New Brunswick, we are thinking of our neighbours in Nova Scotia.
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@NB_Power
NB Power
2 years
Please note that we continue to update ETRs as we complete damage assessment and have new information from the field. Many customers can now expect to be restored on or before Dec. 27. This shift in ETRs would not be possible without the more than 500 NB Power employees…
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@NB_Power
NB Power
2 years
Restoration efforts continue throughout New Brunswick. Crews are working as safely and quickly as possible. We recognize that power outages are difficult at any time, but especially so during the holiday season. We continue to appreciate your patience.
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@NB_Power
NB Power
3 years
We are pleased to partner with the Province of New Brunswick to deliver the Plug-In NB program! Starting today, individuals who buy or lease eligible new or used EVs from a dealer in the province will be eligible for a rebate.
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@NB_Power
NB Power
6 years
We have reached out to our Mutual Assistance partners and we expect additional crews to assist as soon as they are available.
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@NB_Power
NB Power
10 months
10:30 AM UPDATE: We have restored power to 84,000 customers. Additional crews are joining us today to support our restoration efforts. You may see NB Power teams in your neighbourhood performing damage assessment. Do not be alarmed if field staff leave the scene after (1/4)
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@NB_Power
NB Power
4 years
We have safely restored 70% of outages from last night’s storm in Fredericton. Our crews continue to work on restoring the remaining customers. A small number of outages will not be restored tonight. We are currently working on contacting these customers directly by phone.
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@NB_Power
NB Power
1 year
July 10 is National Lineworker Appreciation Day. Join us in thanking our lineworkers today!
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@NB_Power
NB Power
6 years
We appreciate your patience as crews continue work to restore those still affected.
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@NB_Power
NB Power
5 years
Today is National Lineworker Appreciation Day! Line work is not for everyone. It takes a special person to spend so much time away from their loved ones and perform such a dangerous job. We appreciate and thank all our lineworkers for their dedication to their communities.
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@NB_Power
NB Power
1 year
98% of customers impacted by Hurricane Lee have had their power restored. As of 7:30 AM, approximately 1,400 customers remain without power. We anticipate that all customers impacted by this weekend’s weather will have their power restored by tonight.
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@NB_Power
NB Power
4 years
Glad to help! 😀
@CarolynMcSpray
Carolyn McCullough
4 years
@NB_Power Sam and Wade, not in the job description, but thanks for being hero’s today!
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@NB_Power
NB Power
8 years
Thank you to our crews working away from their families on this blustery #christmas day to help restore those affected by today's #outages .
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@NB_Power
NB Power
6 years
Low-pressure system bringing snow to the province, with the possibility of freezing rain in some areas on Sunday. We have 150 crews available around the province to respond if #outages occur. #NBstorm
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@NB_Power
NB Power
11 months
6:30 PM UPDATE: A little over 60,000 customers remain without power as we continue our first day of restoration. We have restored power to 67,000 customers since last night. Fallen trees and debris continue to be challenging for our teams, and major clean-up is required in (1/3)
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@NB_Power
NB Power
4 years
Today is National Lineworker Appreciation Day! Line work is not for everyone. It takes a special person to spend so much time away from their loved ones and perform such a dangerous job. We appreciate and thank all our lineworkers for their dedication to their communities.
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@NB_Power
NB Power
10 months
Our team has been working overnight to progress restoration efforts, and have restored power to 117,000 customers to date. A little over 14,000 customers remain without power, and we appreciate their patience as we continue to conduct necessary repairs in challenging (1/3)
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@NB_Power
NB Power
2 years
NB Power’s Emergency Operations Centre (EOC) is open and actively coordinating the response to help with restoration efforts throughout the province. More than 500 NB Power employees and contractors are working throughout this event.
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@NB_Power
NB Power
9 years
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@NB_Power
NB Power
6 years
Crews continued to make progress throughout the night restoring customers. Thank you for your continued patience and support as we work to get everyone still without power reconnected.
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@NB_Power
NB Power
6 years
Our work does not stop until every customer is restored. Here, a tree crew works to clear a line in Rothesay so we can continue to restore power. Thank you for your patience
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@NB_Power
NB Power
2 years
Crews are investigating an outage affecting customers in the Fredericton area. Please check for updates. We apologize for the inconvenience.
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@NB_Power
NB Power
11 years
Many of our crews have been on the road since Friday & won't make it home for xmas.We appreciate their effort & are proud of their hard work
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@NB_Power
NB Power
8 years
Thank you to our hardworking crews who brave the elements and work around the clock to keep the lights on. #LineworkerAppreciationDay
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@NB_Power
NB Power
3 years
Did you know that the black bears at the @MagneticHillZoo have an interesting connection to NB Power? Ten years ago, they were rescued by two of our line workers in northern New Brunswick. Lucy and Desi were fortunate to find a loving and cozy home at the zoo.
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@NB_Power
NB Power
11 years
We're happy to announce that all customers affected from last week's ice storm have been restored! Thank you all for your patience & support
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@NB_Power
NB Power
8 years
Crews are ready for another day of restoration work in #AcadianPeninsula Friday. #icestorm2017
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@NB_Power
NB Power
1 year
12:00 PM Update: As of 12:00 PM today, approximately 11,000 customers remain without power. Crews were able to restore power to 85% of customers impacted over the weekend. We remain focused on restoring power to New Brunswickers...
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@NB_Power
NB Power
10 months
committed to seeing this storm response through – we won’t let up until every customer has power again. As a large number of trucks and crews are concentrated in smaller areas, please help us keep them safe as they work 2/3
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@NB_Power
NB Power
3 years
As a recognition of his community impact, please join us in congratulating @BrentStaeben , Director of Smart Grid Atlantic, on receiving the highest honour of the Province of New Brunswick – the Order of New Brunswick!
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@NB_Power
NB Power
5 years
Restoration efforts continue as wind gusts persist across areas of New Brunswick. Here, the operations crew is accessing lines to begin work in the Rothesay area.
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@NB_Power
NB Power
4 months
Today is National Lineworker Appreciation Day! Line work is not for everyone. It takes a special person to spend so much time away from their loved ones and perform such a complex job. We appreciate and thank all our lineworkers for their dedication to their communities.
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@NB_Power
NB Power
8 years
Looking to catch this guy? He's not in our substations or generating stations- we checked. #CatchSafely #Pokemongo
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@NB_Power
NB Power
4 years
It’s #InternationalWomensDay and we couldn’t be prouder of the women that work hard every day to help to keep New Brunswickers connected!
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@NB_Power
NB Power
8 months
On #IWD2024 , we’re excited to share that share that Lori Clark, NB Power President, CEO & Chief Nuclear Officer was named one of the 25 Most Powerful Women in Business by Atlantic Business Magazine!
@AtlanticBus
Atlantic Business Magazine
8 months
@NB_Power ’s first female president and CEO, @clark_lori_lori launched the Women’s Network with the aim of fostering a more inclusive work environment within the company. Congratulations Lori for being named one of Atlantic Canada’s #25MostPowerful #WomenInBusiness .
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