🔈 Going forward Paga is now requiring ID verification for all customers to combat fraud and impersonation.
This is beyond CBN regulatory rules in Nigeria which do not require ID verification for KYC 1.
We are giving a grace period till May 31, 2023 to upload NIN or Voter ID.
@Trippin_Micheal
, Thank you for contacting Paga. Apologies for the delayed response and the inconvenience this may have caused. Kindly check your DM as a response has been provided. Stay safe and Happy Holidays!
@Netblogtech
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. Please check and respond so we can assist you further.
Hi
@Yxgna
, thank you for contacting Paga. I am sorry to read about the unauthorized transaction passed on your Sporty bet account. Please refer to our response in your DM. Stay safe. Thank you for choosing Paga.
Hi
@oskabulla123
,
We apologize that the POS service is still unavailable. We are however waiting on an update from NIBSS (Nigerian Interbank Settlement Scheme) to restore the service and they have assured this will be done very soon.
If you are an existing customer of Paga & have not submitted ID for verification please make sure to do so before May 31, 2023.
After that date you won't be able to access your account unless you provide us an ID.
Additionally, an ID can only be used on one account.
Hi
@Duducash0713
, Thank you for expressing interest in joining the Paga agent network. Simply send us the following details and one of our field representatives will contact you for instructions on the on-boarding process;Name, Phone no, State, Location,
@Yam63394109
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. Please check and respond so we can assist you further.
Hi
@OGSPICY1
thank you for contacting Paga. Sincere apologies for the unpleasant experience. Please note that a response has been provided to you via DM and the reported issue is receiving urgent attention. Apologies once again. Stay safe. Thank you for choosing Paga.
Hi
@dave23401
, Thank you for contacting Paga. I apologize for the inconvenience the transaction may have caused, and I regret the stress experienced. Please send us a DM with the details of the transaction to enable us to assist better. I await your message via DM. Stay safe.
Hi
@_lhan_rhay
, thank you for contacting Paga. I am sorry to read about the fraudulent transaction performed on your bank account. Please refer to our response via DM. All inconveniences are regretted. Stay safe. Thank you for choosing Paga.
Hi
@Samkinowas
Thank you for contacting Paga.
I sincerely apologize for the delayed response.
Kindly be informed that your Paga account has been credited for the said funds(14000) accordingly on 08/07/2019 at exactly 12:05pm.
I sincerely apologize for the delayed credit.
Regards.
@Gbengafarinde
Thank you for contacting Paga.
Kindly be informed that your Paga account has been credited accordingly on 11/06/2019 at exactly 4:55pm with transaction ID 6S1Z8.
Sincere apologies for the delayed credit
Thank you for choosing Paga.
@richardfelarag1
plus other bonuses and incentives. The more transactions you perform the more money you make.A sum of N20,000 will be paid as the registration fee. N10,000 would be your startup capital while the other N10,000 is for branding (signage and banner).
2/3
Hi
@Vikkibambam
, Thank you for contacting Paga . Following your inquiry, WAEC pins can be purchased via your Paga account, after login in,click on billpay,select WAEC, enter the exam year as the ref number. Alternatively,via any of our agent's outlet. Thank you for choosing Paga
Hi,
@Bishopig
, Thank you for contacting Paga, I am sincerely sorry that you were debited for the failed transaction of N14,777.50 you initiated using your Access bank debit card, kindly send a DM with a screenshot of the debit alert to aid further assistance,
@Idris4u2c
Hi, thank you for contacting Paga. Sincere apologies for the delayed response and the distress caused by this issue. Please be informed that a response ahs been provided in your DM; kindly check and respond. Thank you for choosing Paga.
Hi
@IheanyichukwuS
Thank you for contacting Paga. We are sorry you are unable to view your transaction history. Please be informed that we are aware of this issue and be assured resolution is currently ongoing for it.
HI
@imehunwana
Thank you for contacting Paga. I am so sorry to read about your difficulty in accessing your newly created Paga account. Please do kindly contact your Paga account manager as he/she will assist you with the issue you experience. Thank you for choosing Paga.
Hi
@IheanyichukwuS
,
We apologize for the delay in response, please be assured that resolution is still ongoing on the issue and a feedback will be communicated accordingly on the status of this issue. Kindly be patient with us.
Thank you for choosing Paga.
Hi
@SammyTee_DaReal
,
Thank you for contacting Paga.
You may please follow back, so we can send you a DM regarding your request on the deposit to bank transaction performed and confirm if the beneficiary has received the value.
Thank you for choosing Paga.
@Princetosin_
Yes you can. You can receive money from any of our overseas partners - Moneytrans, TerraPay, USA Concierge, MoneyGlobe, Western Union, MFS Africa, FGC etc - into your paga account using your mobile number.
@Midastouchbuis
Thank you for contacting Paga. Apologies for the late response, please check your DM as we have responded. Apologies for any inconvenience caused. Thank you for choosing Paga.
Hi
@asmart055
,
Thank you for expressing interest in joining the Paga agent network. Simply send us an email to agents
@mypaga
.com with your contact and location details.
1/2
Hi
@jola_adebayor
, we appreciate your feedback and hope to see more of you on our platform. However, we have taken note of your complaint and will work on its resolution. Thank you for choosing Paga.
Hi
@IheanyichukwuS
, Investigations show that the account is active and Gotv payments are currently processing successfully. We humbly request you try again and update. Thank you for choosing Paga
@richardfelarag1
Thank you for expressing interest in joining the Paga agent network. We are proud to have the fastest growing mobile payment agent network in Nigeria.
As a Paga agent, you will receive a commission for every transaction you perform,
1/3
@realklare
Thank you for contacting Paga. Please see your DM for our response to your complaint and revert with the details requested. I apologize that a response was not provided in real-time. Stay safe and thank you for choosing Paga.
Hi
@IheanyichukwuS
, we apologize for the delay in response. Kindly clarify if this issue persists, and what challenge you are experiencing? We can confirm Paga has been off the GTBank Collect channel for a while, and we are working to have this restored.
@__Japheth__
Hi, We are so sorry for the delay in response.
Please, join us for a series of engaging sessions every day from 3:30- 4:30 pm, Monday and Friday this week, where we'll actively discuss and address your feed back and complaints.
Here is the link for the meeting
Hello
@successboy20
, we are sorry for the current issues affecting IKEDC payments. Be assured we are checking this issue with our partners and will resolve within the shortest period possible.
Please bear with us and we will update once issue has been completely resolved.
@TheFolabiBello
Thank you for contacting Paga. I am sorry for the inconvenience caused by this unsettled airtime transaction. A response has been provided in your DM; kindly check and respond. Thank you for choosing Paga.
Hi
@oskabulla123
Please be informed that this is due to the NIBSS industry-wide regulatory requirement for merchants to register the location of all POS devices.We will communicate as soon as the service is back up.
Accept our unreserved apology.Thank you for choosing Paga.
Hi
@newborn_ng
, I sincerely apologize that you are yet to get a POS terminal. Kindly note that this is as a result of the delay in procuring them from the banks. However, we are working on an alternative for you and other agents who are yet to get a terminal.
Hi
@agboolaolomola
thank you for contacting Paga. I sincerely apologize that fund is yet to be reversed to your bank. Please be informed that we tried reaching you on your registered phone number to no avail. Kindly DM us your bank details. We humbly await your response. Regards,
Hi
@honjaey
, thank you for contacting Paga. I sincerely apologize for the inconvenience caused. Please check your DM, a response has been given. Stay safe and thank you for choosing Paga.
Hi
@seunoyebode
,Thank you for contacting Paga. Our agent account enables you make payments on behalf of customers as well as earn commissions for all fee based transactions while our business account enables integration using our API for collection of payments and disbursements.
@Oluwato46077314
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. Please check and respond so we can assist you further.
Hi
@snoppydon
, we are confirming the status of your account, and your payment with multichoice. We will update you within a period of 48 hours (max) on the status of the remittance.
We apologize for the inconvenience.
Thank you for choosing Paga.
@xcapereal4life
Sincere apology for all inconvenience caused.
Please do kindly contact you Paga account manager for update and full details of your POS request as he/she will be the one to deliver it to your outlet when it is ready.
Thank you for choosing Paga.
@peaceablelove12
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
@bolu_daviyd
@OPay_NG
@paga
Hi, thank you for contacting Paga. Apologies for the delayed response. Kindly be informed that a response has been provided via DM. Thank you for choosing Paga.
@Abdlmumeen
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
@PaulonEvrything
thank you for contacting Paga. I hope the week has been good to you. Yes, you can receive funds from another country using your link however, the transaction has to be processed using a naira debit card. I hope this is clear?
@iAm_ElGenio
Kindly contact Multichoice on 08039003788 with receipt number 178398020 to aid easy trace of transaction in their record. Do revert afterwards should you require further assistance. Thank you for choosing Paga.
Hi
@appahp
,
Thank you for contacting Paga.
I am sorry for the stress that the payment that you made has caused you. Kindly see your DM for our reply as regards the Remita payment with transaction ID RDPVP. Have a happy month ahead. Stay safe and thank you for choosing Paga.
Hi
@2philip2
, thank you for contacting Paga. We are sorry to read about value not received for airtime purchased on our platform. Kindly provide us with the following info to aid investigations;
Txn ID
Date
Amount
Recipient's phone no
Telco/Network
@isaacjesus_
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
Hi
@blair_se3n
@Royal_blu31
, Thank you for contacting Paga, I am sorry to read about the locked account. I understand how upset you may feel and I apologize for the inconvenience. Please send a mail with your registered email address to enable me assist as appropriate. Stay safe
@oyemiolowo
, thank you for contacting Paga. Please be informed that a response has been given via DM also. Kindly confirm and revert should you require further clarifications. Thank you for choosing Paga.
@sheddybizness
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
@Damiginate24
Thank you for contacting Paga. Please be informed that accounts cannot be merged on our platform. Two accounts cannot have the same registered phone number or email address. Every provided detail is mapped to each account.
@Meiz_glamour
please don���t hesitate to give us a shout. Washing, sanitizing your hands, and social distancing saves lives. Stay safe and thank you for choosing Paga. 2/2
Hi
@emma4madrid
Thank you for contacting Paga,
We Sincerely Apologize for the inconveniences this has caused you.
This was a result of a CBN mandate passed to us for manual KYC upgrade.
@RidwanAlaran
, Thank you for contacting Paga. Apologies for the delayed response and the inconvenience this may have caused. Kindly check your DM as a response has been provided. Stay safe and Happy Holidays!
Hi
@MOHAMMEDUSMANT3
,
Thank you for contacting Paga.
Apologies for the delayed in feedback.
Kindly be informed that feedback will be communicated to you on your request with 48- 72 working hours.
Thank you for choosing Paga.
@iAm_ElGenio
Thank you for contacting Paga. We sincerely apologize for the tardy response and all inconveniences this transaction may have caused you. Please note that the referred transaction was successfully processed on our platform.
@AgamaFriday
Thank you for contacting Paga. I am truly sorry that you are yet to receive an update on the issue reported. A response has been provided via DM and I can assure you of resolution soon. Apologies once again. Stay Safe and thank you for choosing Paga.
@Laxx_on
Hi, Thank you for contacting Paga. We apologize for this inconvenience. A response has been provided to you Via DM. Kindly check and respond so we can assist you further.
@madisonbeddings
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. Please check and respond so we can assist you further.
Hi
@emma4madrid
Thank you for contacting Paga, We sincerely apologize for the delayed response and the inconvenience experienced in logging into your Paga account. Kindly confirm if this issue has been resolved. Thank you for choosing Paga.
Hi
@oskabulla123
,
We appreciate your feedback, kindly be assured that your suggestion will be forwarded to the management for review.
Thank you for choosing Paga.
Hello
@Jibrilosalihu
apologies for this experience, you can now have access to your account and perform transactions, your account has been unlocked. Thank you.
Hi
@Moses_Caspar
, We are sorry for your experience, as you must have called at a peak period. Be assured we are working on improving our response time.
What current challenge are you having on the service? You can also chat us via whatsapp on 08099227242
@stacy_manasseh
, thank you for contacting Paga. We are delighted to have you on board and can not wait to help you unlock the full Pag experience. Be rest assured that your DM will be attended to shortly. Stay safe and thank you for choosing Paga.
Hi
@okafor_akaolisa
, Thank you for contacting Paga. Please be informed that if you are operating a Paga agent account, you will earn commission on all transactions that you initiate on Paga. The customer account is for your personal banking services that you can use to initiate..
@Itz_Gregg
@oviosu
@paga
@clean__potss
Hi Omo, Yes, you can always message us on this handle on X or email us at service
@paga
.com
Do you have an issue we can help you with? Please DM.
Please note all official handles of Paga have the verified organisation check mark.
@YUNUSA1001
I apologize for the delayed response and we apologize for the inconveniences caused so far. A response has been sent to you via DM. Please check and respond so we can assist you further.
@oladayo_ajayi
Thank you for contacting Paga. Apologies for the late response and inconvenience caused as a result of inability to transfer from your account. Please check your DM. Thank you for choosing Paga.
@i_trends
Thank you for contacting Paga. We are sorry to read about the billpay issue experienced. Kindly check your DM for our response to your complaint. Sincere apologies for the inconvenience experienced once again. Thank you for choosing Paga.
@julietmartins77
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
@CFC_Ajay
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. Please check and respond so we can assist you further.
Hi
@2philip2
,
Thank you for contacting Paga.
Sincere apologies for the inconvenience experienced while trying to purchase the Jamb e-pin via our platform
Kindly be informed that this issue has been forwarded to our engineering unit for resolution.
Thank you for choosing Paga.
Hi
@yax_akaba
, thank you for contacting Paga. I am concerned your tweet. Please send us your registered mobile number via DM to enable me to review and assist appropriately. I hope to read from you via DM. Stay safe. Thank you for choosing Paga.
@CFC_Ajay
Hi, thank you for contacting Paga. I sincerely apologize for the delayed response and the inconveniences caused. Kindly note that a response has been provided via DM. All inconveniences are duly regretted. Thank you for choosing Paga.
@RidwanAlaran
we are sorry for the inconvenience you have faced so far. A response has been provided to you via DM. Kindly check and respond so we can assist you further.