Supporter Services Profile Banner
Supporter Services Profile
Supporter Services

@itfchelp

4,921
Followers
241
Following
142
Media
2,463
Statuses

Official Twitter account for @IpswichTown Supporter Services. Contact the @itfchelp team with any feedback/queries you may have.

Ipswich, England
Joined November 2020
Don't wanna be here? Send us removal request.
@itfchelp
Supporter Services
2 years
👏🍺 A credit to the Club. #itfc
Tweet media one
8
53
987
@itfchelp
Supporter Services
11 months
👏 A credit to the Club. #itfc
Tweet media one
4
28
781
@itfchelp
Supporter Services
2 years
🥤 Plastic water bottles up to 500ml can be brought into Portman Road. Metal bottles are not permitted. Supporters can request refills from concourse bars. #itfc | @IpswichTown
Tweet media one
22
27
236
@itfchelp
Supporter Services
3 years
🔵⚪️ Just over 100 tickets left for our trip to MK Dons next weekend. 👉 Incredible support from the Blue Army! 👏💙 #itfc
Tweet media one
9
13
183
@itfchelp
Supporter Services
3 years
🎟 The Club has asked MK Dons for more tickets, we will update you as and when we hear from the hosts. Thank you for your support. #itfc | @IpswichTown
Tweet media one
22
12
178
@itfchelp
Supporter Services
1 year
🎟 There are just 23 tickets left for Saturday's Charlton game at Portman Road. #itfc
Tweet media one
4
14
176
@itfchelp
Supporter Services
3 years
👏 Just under 1,000 Town fans will be making the trip to Bolton tomorrow. Safe journey, and have a good weekend, Town fans! #itfc
6
4
151
@itfchelp
Supporter Services
3 years
Huge travelling support today from the Blue Army! Safe journey to all Town fans making the trip. 🔵⚪️ #itfc
1
2
148
@itfchelp
Supporter Services
5 months
Last night wasn't bad, was it? If you have any feedback from matchday, let us know by completing the below matchday experience survey.
6
7
149
@itfchelp
Supporter Services
3 years
🎟 Our away trip to Oxford United on 19 March has SOLD OUT. #itfc
Tweet media one
8
14
133
@itfchelp
Supporter Services
1 year
🎟 Around 800 extra tickets have been made available to Town fans for next Saturday's home game against Exeter. They are on sale now. #itfc
Tweet media one
17
16
132
@itfchelp
Supporter Services
2 years
🎟 Ticket details for our fixtures against West Ham United on Tuesday, 12 July and AFC Wimbledon on Saturday, 16 July will be released tomorrow. #itfc
Tweet media one
9
12
124
@itfchelp
Supporter Services
2 years
ℹ️ We understand there is a lot to take in regarding #PackOutPR , so we have prepared the below thread with all key information! #itfc
Tweet media one
2
11
126
@itfchelp
Supporter Services
1 year
That support. 🤯 Have a safe journey home, Blue Army. See you on Saturday! 👊 #itfc
@IpswichTown
IPSWICH TOWN
1 year
⏱ OH WWWWHAT A NIGHT! #itfc
167
426
3K
0
1
124
@itfchelp
Supporter Services
10 days
⚠️ Supporters should be aware that the A12 is currently closed in both directions between junctions 25 and 26 at Marks Tey due to an ongoing incident. The Club has been advised that this will likely be closed for a significant amount of time, and fans travelling to today's game
12
33
124
@itfchelp
Supporter Services
3 years
Season ticket holders will start to receive their season cards in the next few days. 😅 Everyone will receive their season card in time for the Morecambe game! #itfc
Tweet media one
6
13
119
@itfchelp
Supporter Services
3 years
🎟 Town have sold out our initial allocation of 1,000 for the midweek trip to Fratton Park on Tuesday, 19 October. We've contacted Pompey to request an increased allocation, and will update supporters on this ASAP. 👇 #itfc
6
11
119
@itfchelp
Supporter Services
1 year
A reminder that supporters are encouraged to sign up for the Club's new retail website. Traffic on the site is expected to be high this weekend, so all supporters, including those who have previously bought items from the Club's online shop, need to create new accounts. #itfc
17
10
118
@itfchelp
Supporter Services
11 months
ℹ️ Supporters making the journey to Rotherham on the train ahead of this evening's clash should be aware that Rotherham Central station is currently closed due to flooding. Please make sure to check up to date timetables and plan your route accordingly. #itfc
12
13
98
@itfchelp
Supporter Services
3 years
The extra 1,000 tickets have now sold out. The Club has requested MK Dons for more tickets. We will update you when we hear. Thank you for your wonderful support 👏🚜 #itfc
@IpswichTown
IPSWICH TOWN
3 years
🎟 More tickets for Town's trip to MK Dons on 12 February will be available for supporters to purchase from 10am tomorrow. The hosts have released an extra 1,030 tickets in the upper tier after the Blues sold out of the 4,000 lower tier allocation. 👇 #itfc
11
21
169
9
7
97
@itfchelp
Supporter Services
3 years
🎟️ Tickets for our trip to MK Dons are selling fast! Just over 600 remaining... 👉 #itfc
Tweet media one
4
5
97
@itfchelp
Supporter Services
2 years
🚍 A safe journey to those currently boarding the Club supporters coaches, and all who are now making their way south to Plymouth. As always, thank you for your incredible support. #itfc
0
2
97
@itfchelp
Supporter Services
3 years
👏 Wishing the 1,270 Town fans making the long trip to Morecambe tomorrow, a very safe journey. COYB | #itfc
@itfchelp
Supporter Services
3 years
🎟 A reminder that tomorrow's match against Morecambe is all-ticket, with the last chance to buy tickets from @ITFC_PlanetBlue until midday today. #itfc
0
3
2
6
5
91
@itfchelp
Supporter Services
2 years
👋 Morning Town fans! Heading to Portman Road today? Make sure you stay hydrated throughout the day, and bring along plenty of suncream! If at any point you begin to feel unwell in the hot weather, please speak to a steward or a member of staff immediately. COYB! 💙 #itfc
Tweet media one
5
10
88
@itfchelp
Supporter Services
3 years
🎟 Town's initial 1,514 allocation for our visit to Charlton on December 7 has sold out. The Club will receiving an additional 800 tickets in the next few days. #itfc
Tweet media one
10
6
85
@itfchelp
Supporter Services
3 years
🎟 The Club will be receiving more tickets (in addition to the further 1,000) for Charlton away on Tuesday, 7 December. Full details will be released tomorrow. #itfc
Tweet media one
7
7
87
@itfchelp
Supporter Services
8 months
🎟️ Tickets for Town's FA Cup trip to AFC Wimbledon on Saturday, 6 January have now sold out, with no further allocation available. #itfc
5
3
82
@itfchelp
Supporter Services
3 years
🦉 The Club have been given a further 870 tickets for our trip to Hillsborough to face @swfc later this month - taking our allocation to 2,559. #itfc
Tweet media one
4
3
81
@itfchelp
Supporter Services
3 years
👏 Safe journey to the Town fans packing out another away end! COYB! 🔵⚪️ #itfc
Tweet media one
0
1
81
@itfchelp
Supporter Services
2 years
🎟️ A further allocation of 768 tickets will be available for supporters to purchase for our fixture away to Port Vale from 10am tomorrow morning. 👉 #itfc
12
16
77
@itfchelp
Supporter Services
2 years
🎟 Season tickets are currently in the process of being printed and will begin to arrive with supporters from next week. Supporters will all have their season ticket before our first fixture on Saturday, 30 July. #itfc
Tweet media one
4
6
76
@itfchelp
Supporter Services
3 years
📞 Please note if you're trying to call the ticket office and the line cuts off, it is because the maximum number of calls in the queue has been reached. We apologise for any inconvenience caused and appreciate the support! 🔵⚪️ | #itfc
16
12
74
@itfchelp
Supporter Services
3 years
🚌 A fourth supporters' coach has been added for Sunderland away on 20 November. 👉 #itfc
Tweet media one
6
7
74
@itfchelp
Supporter Services
10 months
🎟️ Supporters eligible to purchase tickets for the upcoming fixture against Norwich City can now enter an online waiting room ahead of sales commencing at 10am. #itfc
35
3
74
@itfchelp
Supporter Services
9 months
🕛 The key timings ahead of today's game. #itfc
3
6
74
@itfchelp
Supporter Services
6 months
ℹ️ Due to a high level of interest, a queuing system has been implemented on the Club ticketing website. Supporters looking to purchase a ticket this morning are advised to head to the website at 9.30am. Fans in the site prior to this will join the back of the queue.
17
4
74
@itfchelp
Supporter Services
1 year
🎟️ Please note that tickets for Town’s away fixtures against Peterborough and Barnsley are being continually posted out to supporters. A small delay may be noticed due to a heavy workload on the ticket office at this time. Thank you for your patience. #itfc
8
9
75
@itfchelp
Supporter Services
2 years
🎟️ Tickets for our trip to Cambridge United on Saturday, 4 February are now on sale to gold members. #itfc
29
2
73
@itfchelp
Supporter Services
3 years
🎟 Tickets for MK Dons (A) will temporarily be taken off sale at 1pm to allow for a further allocation of tickets to be added. They'll go back on sale at 2pm. This takes our allocation to 2,500. #itfc | @IpswichTown
Tweet media one
15
5
68
@itfchelp
Supporter Services
3 years
💙 Thank you for your support, Town fans. Enjoy your Saturday night! #itfc
@IpswichTown
IPSWICH TOWN
3 years
Three goals. Three points. #itfc
Tweet media one
47
119
2K
0
0
66
@itfchelp
Supporter Services
3 years
🚊 Town fans using the tram to get to Hillsborough, which is 5 miles from the city, take the yellow line in the direction of Middlewood. Get off at Leppings Lane, which is a few minutes walk to the stadium. The trams are frequent and will clear the area very quickly. #itfc
8
3
67
@itfchelp
Supporter Services
2 months
ℹ️ To manage traffic, a queuing system has now been placed on the ticketing website to allow fans to enter ticket ballots. This system will only apply when a certain amount of traffic has been reached.
20
5
70
@itfchelp
Supporter Services
3 years
❌ Cheltenham Town (A) is now sold out. #itfc
@itfchelp
Supporter Services
3 years
The last remaining tickets for Town’s trip to Cheltenham Town on Tuesday night will go on general sale this morning at 10am. #itfc
1
1
1
8
4
67
@itfchelp
Supporter Services
7 months
🚍 We are aware of a large amount of traffic that is currently building within the town. Supporters attempting to get to Portman Road to travel on Club coaches to this evening's game against Millwall should therefore note this ahead of the planned 3.30pm departure.
6
6
66
@itfchelp
Supporter Services
2 years
See you in Bolton, Blue Army! 💙 #itfc
@IpswichTown
IPSWICH TOWN
2 years
COME ON YOU BLUES. #itfc
Tweet media one
15
45
840
0
2
66
@itfchelp
Supporter Services
1 year
🎟️ Town's further allocation of tickets for the final fixture of the season against Fleetwood on Sunday has now sold out. Thank you for your fantastic support. #itfc
8
2
62
@itfchelp
Supporter Services
2 years
🎟 Next month's trip to Bristol Rovers is now on sale to gold members. #itfc
6
5
63
@itfchelp
Supporter Services
2 years
🎟️ Tickets for Town's away fixture against MK Dons on Saturday, 25 February are now on sale to season ticket holders. #itfc
13
5
64
@itfchelp
Supporter Services
1 year
ℹ️ These 800 tickets have now sold out. Supporters still wishing to purchase tickets for Town's fixture against Exeter on Saturday, 29 April are advised to keep checking the Club ticketing website, for any returns that may become available. Thank you for your support. #itfc
@itfchelp
Supporter Services
1 year
🎟 Around 800 extra tickets have been made available to Town fans for next Saturday's home game against Exeter. They are on sale now. #itfc
Tweet media one
17
16
132
6
5
63
@itfchelp
Supporter Services
2 years
🎟 A small batch of further tickets has become available for Saturday's Sheffield Wednesday game at Portman Road. #itfc
5
9
64
@itfchelp
Supporter Services
2 years
🎟 SHREWSBURY 🎟 The Club is still waiting to receive the physical tickets from the hosts. As soon as we receive the tickets, we will be able to release sale dates. Thank you for your patience. #itfc | @IpswichTown
Tweet media one
8
8
63
@itfchelp
Supporter Services
1 year
Let's go. 👊 #itfc
@IpswichTown
IPSWICH TOWN
1 year
COME ON YOU BLUES. #itfc
Tweet media one
65
244
2K
1
1
61
@itfchelp
Supporter Services
2 years
🚍 A sixth coach has now been added for the fixture against Charlton Athletic on Saturday, 29 October. Supporters can purchase coach travel for this game via the following link: #itfc
Tweet media one
6
7
59
@itfchelp
Supporter Services
2 years
🙌 Safe travels to the 27,000 making the trip to Portman Road today. COYB! 💙 #itfc
@IpswichTown
IPSWICH TOWN
2 years
👊 It starts now. #itfc
Tweet media one
22
121
1K
0
0
60
@itfchelp
Supporter Services
2 years
🎟️ Ticket details for our away fixture against Wycombe will be released today. #itfc
Tweet media one
3
4
59
@itfchelp
Supporter Services
3 years
🦉 Around 120 tickets remain for Saturday's away trip at Sheffield Wednesday. 2,650 tickets have been sold so far. The postal deadline is 2pm on Wednesday, with tickets available in @ITFC_PlanetBlue until Friday. #itfc
Tweet media one
3
2
57
@itfchelp
Supporter Services
1 year
ℹ️ The Club has dealt with a number of issues due to misinformation on social media, particularly related to ticketing enquiries. Supporters should only access information on ticketing and other Club-related matters from official #itfc accounts. Similarly, supporters wishing to
5
11
59
@itfchelp
Supporter Services
2 years
Our retail team are currently inundated with calls regarding 2022/23 third shirt orders. We would like to kindly ask supporters to refrain from contacting the Club with enquiries relating to third shirts. Please be assured, these will arrive with you as soon as possible. #itfc
11
9
56
@itfchelp
Supporter Services
2 months
ℹ️ We are aware of a website issue which is currently impacting supporters when accessing the ticketing website. The Club is working with its third-party provider to ensure this is fixed as soon as possible.
5
2
56
@itfchelp
Supporter Services
2 years
ℹ️ Tickets for our first away fixture of the season against Forest Green Rovers on Saturday, 6 August are now sold out. Another incredible backing from the Blue Army! 👏 #itfc
Tweet media one
9
1
56
@itfchelp
Supporter Services
1 year
ℹ️ The Club is aware of an issue where supporters are unable to select their season ticket seat for Town's Carabao Cup fixture against Bristol Rovers. This is in the process of being repaired, and fans will be able to access this soon. Apologies for any inconvenience. #itfc
13
7
56
@itfchelp
Supporter Services
10 months
ℹ️ Supporters are reminded to be in their seats in good time before kick-off at 3pm, to ensure that a respectful period of silence can be held ahead of the game. #itfc
@IpswichTown
IPSWICH TOWN
10 months
Ready for Swansea. #itfc
Tweet media one
15
41
791
0
9
55
@itfchelp
Supporter Services
2 years
⚫️ Adult third shirts are now only available in size small. A pre-order scheme will be announced in due course for supporters who didn’t manage to purchase a shirt. #itfc
Tweet media one
12
4
56
@itfchelp
Supporter Services
1 year
🎟️ Tickets for Town's pre-season fixture against Luton Town, which will be played at Colchester United’s JobServe Community Stadium on Tuesday, 25 July are now on general sale. Parking is also available to purchase via the below link. #itfc
3
9
56
@itfchelp
Supporter Services
2 years
📞 The ticket office are experiencing a high volume of calls this morning regarding season tickets. Please bear with our ticket office team, who are working as quickly as they can. #itfc | @IpswichTown
Tweet media one
3
6
55
@itfchelp
Supporter Services
2 years
🎟 Tickets will be available to purchase on the gate at the Abbey Stadium tomorrow. Almost 1,100 tickets have been purchased, with just over 100 still available in the away end. #itfc
Tweet media one
6
3
55
@itfchelp
Supporter Services
9 months
ℹ️ Due to a high level of traffic on the Club's ticketing website at this current time, a queuing system has been implemented to manage demand. #itfc
0
2
54
@itfchelp
Supporter Services
3 years
🚗 Town have sold just over 1,250 tickets for tonight's match. If you're making the trip to Pompey, check out our away day guide 👉 Safe journey to all Town fans. #itfc
Tweet media one
1
3
52
@itfchelp
Supporter Services
1 month
🚌 Spaces are now available for U12 season ticket holders and U12 Junior Blues members to book onto the Coach Arrival Experience for both the OGC Nice and Liverpool fixtures at Portman Road. 👇
2
3
53
@itfchelp
Supporter Services
7 months
@fuglykankles @IpswichTown Hi Neil, sorry to read this. Please can you send a DM with your email address and seat details? I am sure we can help out here.
1
0
53
@itfchelp
Supporter Services
1 year
📞 Ticket office phone lines are currently very busy with supporters wishing to renew their season tickets. Please note, the renewal deadline is 5pm on Friday, 14 April, with all FAQs relating to this process below. As ever, thank you for your support. #itfc
2
5
53
@itfchelp
Supporter Services
3 years
🏟 Online sales have now sold out for MK Dons. There are a very limited number available in @ITFC_PlanetBlue The Club is waiting for tickets in the upper tier to be released by the hosts. We should be able to update you on this tomorrow. Thank you for your support! #itfc
@IpswichTown
IPSWICH TOWN
3 years
🎟 Town's allocation for MK Dons on 12 February has been increased to just under 4,000. Tickets will go back on sale today at midday. 👇 #itfc
20
13
196
7
4
52
@itfchelp
Supporter Services
2 years
🎟️ Due to a high level of demand for upcoming away fixtures, a slight delay in the allocation and postage of tickets is expected. Tickets are continually being sent out to supporters and will arrive soon. Thank you for your patience. #itfc
3
4
52
@itfchelp
Supporter Services
8 months
Please note that due to a high level of demand, a queuing system will be in operation on the Club's ticketing website from 9.30am this morning. #itfc
8
5
52
@itfchelp
Supporter Services
5 months
ℹ️ Due to a high level of demand, a queuing system has been placed on the ticketing website. Those looking to purchase a ticket for the game against Huddersfield are advised to head to the website at 9.30am. Fans in the site prior to this will need to refresh to join the queue.
10
4
52
@itfchelp
Supporter Services
2 years
📺 The Portman Road beamback for Town's away fixture against Cambridge on Saturday, 4 February is now on sale to gold members. #itfc
4
6
49
@itfchelp
Supporter Services
3 years
Thank you for your support and co-operation this afternoon! #itfc
Tweet media one
2
1
49
@itfchelp
Supporter Services
3 years
We’ve contacted BBC Radio Suffolk regarding the lack of audio. #itfc
9
1
48
@itfchelp
Supporter Services
3 years
ISDN lines down at The Valley, so BBC Radio Suffolk's Brenner Woolley is having to commentate on his mobile phone. #itfc
5
2
50
@itfchelp
Supporter Services
2 years
🎟️ Gold members can now purchase tickets for Town's fixture against MK Dons on Saturday, 25 February. #itfc
6
4
48
@itfchelp
Supporter Services
1 year
🎟️ Supporters wishing to renew their season ticket can do so up until 5pm this evening. After this point, all season tickets will be off sale, following the announcement that 21,000 season tickets have now been sold. As ever, thank you for your phenomenal support. #itfc
0
5
48
@itfchelp
Supporter Services
1 year
ℹ️ The Club is aware of a fault currently restricting supporters from viewing the pre-match show ahead tonight's fixture against Southampton. Please rest assured that this is being looked into, with a fix expected very soon. Thank you for your patience. #itfc
9
4
49
@itfchelp
Supporter Services
2 years
ℹ️ The key information for those making the journey to Adams Park tomorrow: #itfc
Tweet media one
Tweet media two
2
5
46
@itfchelp
Supporter Services
1 year
🎟️ Additional seats have now been released in Block E, located within the Cobbold Stand for this afternoon's fixture. #itfc
3
3
47
@itfchelp
Supporter Services
2 years
🎟️ Tickets for Town's trip to Pride Park, to face Derby County on Saturday, 1 April are now on sale to gold members. #itfc
1
2
46
@itfchelp
Supporter Services
2 years
👏 Town's final allocation has now sold out for this fixture. The Blues will be backed by just shy of 7,000 away supporters at Stadium MK on Saturday, 25 February. Thank you for your fantastic support. #itfc
@IpswichTown
IPSWICH TOWN
2 years
🎟 The Club has received a further 162 tickets for Town’s upcoming trip to MK Dons, taking the Blues’ allocation to 6,748. The tickets will go on general sale tomorrow morning at 10am. No more tickets will be made available for away supporters. #itfc
31
7
113
7
4
46
@itfchelp
Supporter Services
1 year
ℹ️ A limited number of tickets for Town's fixture against Sheffield Wednesday on Saturday, 16 September are now on sale to season ticket holders. The Club is currently in contact with the away club in an attempt to secure a further allocation. #itfc
7
7
45
@itfchelp
Supporter Services
2 years
🎟 BURTON (A) 🎟 Online ticket sales have now sold out. The last few remaining tickets are available in @ITFC_PlanetBlue until tomorrow afternoon. #itfc | @IpswichTown
Tweet media one
6
1
45
@itfchelp
Supporter Services
2 years
ℹ️ A step-by-step guide for season ticket holders who would like to purchase their season ticket seat for the Emirates FA Cup fixture against Burnley can be found below. #itfc
2
3
47
@itfchelp
Supporter Services
3 years
🚌 A seventh supporters coach to MK Dons has now been added. The Club will evaluate demand before requesting an eighth coach. 👉 #itfc | @IpswichTown
Tweet media one
5
5
44
@itfchelp
Supporter Services
2 years
YESSS! 💙 Those who travelled, have a safe journey home. COYB! 🔵⚪️ #itfc
@IpswichTown
IPSWICH TOWN
2 years
⏱ Three in a ro𝘄𝘄𝘄. 👇 #itfc
60
124
1K
1
0
47
@itfchelp
Supporter Services
1 year
ℹ️ Supporters travelling to Reading tonight can view the below away day guide, which includes the key details ahead of the fixture. Those who have not received their tickets should head to the South Stand ticket office upon arrival, located between gates nine and 10. #itfc
0
4
46
@itfchelp
Supporter Services
2 years
🎟️ All half-season tickets have now been sent out, meaning they should be arriving with supporters who have purchased very soon. Thank you for your support! #itfc
6
2
45
@itfchelp
Supporter Services
2 years
Have a safe journey, Town fans! 💙 #itfc
@IpswichTown
IPSWICH TOWN
2 years
Oxford test. 🫡 #itfc
Tweet media one
7
17
414
0
3
45
@itfchelp
Supporter Services
3 years
🎟 An additional 227 tickets have also been made available for Town's trip to Hillsborough next Saturday to face @swfc Almost 2,500 tickets have already been sold. There will be no on the day sales at Hillsborough. 👉 #itfc
Tweet media one
4
3
45
@itfchelp
Supporter Services
1 year
ℹ️ The Club is aware of an issue with TeamCard points displaying incorrectly on supporters’ online ticketing accounts. The Club is looking to resolve this, and will provide an update as soon as possible. #itfc
2
2
43
@itfchelp
Supporter Services
6 months
📋 Attended Portman Road on Saturday and want to provide some feedback? Those who fill out the below matchday experience survey before Friday, 29 March will have the chance to win a replica home shirt signed by the women's team.
3
6
44
@itfchelp
Supporter Services
2 years
Supporters making the trip to Hillsborough tomorrow should note that turnstiles will be temporarily closing between 2.55pm and just after 3pm, to allow for a respectful minute of silence to take place for Her late Majesty, Queen Elizabeth II. #itfc
1
4
42
@itfchelp
Supporter Services
7 months
📋 Any feedback from a matchday this season? Let us know by completing the survey below.
9
6
41
@itfchelp
Supporter Services
2 years
👏 Thank you for your fantastic support this afternoon. If you have any feedback regarding your matchday experience, please drop us a DM or reply to this tweet. 💙 #itfc
@IpswichTown
IPSWICH TOWN
2 years
⏱ +3. #itfc
19
52
613
6
1
41