Customer First. Technology Now @ieServe Twitter profile

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Customer First. Technology Now

6 months

Dear Esteemed Customer, Our Customer Care Contact Center Numbers have been updated in line with the new National Numbering Plan (NNP) of the Nigerian Communications Commissions. Please see details 👇 #IECares

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Customer First. Technology Now

@ieServe

4 years

Dear Esteemed Customer, This is to notify all new Conlog (042...meters) prepaid customers that you can now retrieve your Key Change Token (KCT) when you visit Thank you for allowing us to serve you #IECares

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Customer First. Technology Now

@ieServe

8 months

Dear Valued Customers, Upon your first vend from November 17th, 2023, you will receive two sets of tokens (KCTS) in addition to your energy token. Kindly upgrade your meter by inputting the sets of tokens into your meters before loading your energy token as follows;

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Customer First. Technology Now

@ieServe

4 years

Hello Esteemed customer, Welcome to our customer care twitter handle. If you have any complaints, requests or enquiries, kindly DM us @ieserve for a prompt response. Thank you for allowing us to serve you! #CustomerFirstTechnologyNow #IECares

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Customer First. Technology Now

@ieServe

3 years

Good Afternoon Wale Adetona, We apologize for the inconvenience experienced by residents at the location. Kindly be assured that this is already being addressed by the technical team. We regret any inconvenience. Regards. #CustomerFirstTechnologyNow

Slimfit

@iSlimfit

3 years

Hey @IkejaElectric , did we collect your girlfriend? It’s more than 24 hours since you last showed us love! Pity us small. 😩😩

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Customer First. Technology Now

@ieServe

4 years

Important Notice! #IEServe #CustomerFirst #TechnologyNow

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Customer First. Technology Now

@ieServe

4 years

Important Notice! #IEServe #CustomerFirst #TechnologyNow

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Customer First. Technology Now

@ieServe

4 years

Dear Customer, Experiencing difficulty with loading your token? kindly follow the steps below to load. If your token is not in 3 sets as stated, please visit the link below to generate your Key Change Token. We apologize for the inconvenience. #IECares

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Customer First. Technology Now

@ieServe

4 years

@adedunmade @IkejaElectric Hello Adedunmade, Our sincere apologies for the expereince. Kindly check your DM for feedback on your meter complaint. We await your response.

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Customer First. Technology Now

@ieServe

4 years

@fisayosoyombo Hello Fisayo, Our sincere apologies for the experience. Kindly check your DM for feedback on your complaint. #IEcares

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Customer First. Technology Now

@ieServe

4 years

IMPORTANT NOTICE! #IEServe #StaySafe #CustomerFirst

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Customer First. Technology Now

@ieServe

4 years

Hello BittersweetJazz Official, Thanks for the feedback #IESERVES .

BittersweetJazz Official ©️ #EndSars

@DutchessAonani

4 years

So guys, I've been able to recharge my token with the help of @ieServe . Everything was done yesterday and i did not even leave my location. @ieServe is such an amazing handle🤗

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Customer First. Technology Now

@ieServe

3 years

Hello @AbiKolakuddus , Our sincere apologies for the inconveniences, Please be informed that we still await your response via our @ieServe DM to enable us to follow up on your complaint. #CustomerFirstTechnologyNow

Abi Osikoya - Yusuf

@abikolakuddus

3 years

So @IkejaElectric installed a new prepaid meter for us on 3rd May. Today is 18th May (Day 15) and we have since been unable to recharge the meter account. My husband and I have made several trips to their office and sent several emails but it's been a different story everyday.

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Customer First. Technology Now

@ieServe

4 years

Hi Oluwaseun, Something is right! Only egungun should be careful at this time as this is no Greek gifts @ieServe is reactivated and back to serve you better #CustomerFirstTechnologyNow #StaySafeStayHome

Christ in me...

@detayomanuel

4 years

What is happening on @ieServe handle. Several responses to people's queries. Is something wrong or right? Is there a threat to their existence or is someone really taking responsibility and saying things must work? I applaud great moves, but also careful of Greek gifts.

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Customer First. Technology Now

@ieServe

3 years

Hello Ajagbe Olalekan, We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

Ajagbe Olalekan

@ajapiero

3 years

@ieServe @IkejaElectric @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink I am using this medium to appreciate @IkejaElectric @ieServe for the refund and also the follow up to ensure that I have no other issue. @koladesina @iamsaharagroup @NERCNG @fccpcnigeria @nepawahalang @PowerUpNG @LagosNepaMan @csmnig thank you for the intervention, I appreciate

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Customer First. Technology Now

@ieServe

7 years

Dear Customer, We received an average load allocation of 483MW which has been distributed equitably across our network.

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Customer First. Technology Now

@ieServe

3 years

Hello Wale Adetona Thank you for reaching out to us. We apologize for the outage currently being experienced. Please be informed that the technical team are currently working on restoring supply back to your vicinity Thank you for your patience #CustomerFirstTechnologyNow

Slimfit

@iSlimfit

3 years

Dear @IkejaElectric , whatever Ric Hassani said!!!

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Customer First. Technology Now

@ieServe

4 years

Hello Morenikeji, We appreciate your feedback and assure you of a continuous quality service delivery. Stay safe! #IECares

MorenikejiRade

@MorenikejiRade

4 years

I had a complete shut down of #light at home last night,woke up this morning to disturb @IkejaElectric sent a mail, got a #Response in less than 2hrs,called the C-care, guess what! in less than 4hrs they showed up neat,nice,professional! my light is back! I am impressed! Weldone!

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Customer First. Technology Now

@ieServe

3 years

Hello Bolanle Idowu, Thank you for reaching out to us. Sequel to our telephone conversation, Kindly visit to complete your registration to enable you to be batched and metered under the NMMP initiative. #CustomerFirstTechnologyNow

Bolanle Idowu

@Bolanle17680143

3 years

@ieServe @JOEAYOR @ajapiero @IkejaElectric @koladesina @iamsaharagroup @nepawahalang @csmnig @PowerUpNG @iwalebona @wemimospot You have said this before since January. I need a prepaid meter promptly for my house. Why can't I get before your general metering that only God knows when?since you are not even specific? Other distribution companies do this @IkejaElectric kindly give me a prepaid meter promptl

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Customer First. Technology Now

@ieServe

4 years

Good Morning Otobong Inyang, We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

Otobong Inyang

@inyangotobong5

4 years

@ieServe wow..never knew such a thing as customer service existed in Nigeria... Excellent service, my issue was resolved without lifting a sweat. Thanks

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Customer First. Technology Now

@ieServe

4 years

Thank you David, for the positive feedback. We will continue to work very hard to ensure our customers enjoy quality service delivery. #IECares #CustomerFirst

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Customer First. Technology Now

@ieServe

3 years

@FATHER_ABRAHAM1 Dear Esteemed Customer, We are deeply sorry for any hassle experienced in this regard. Kindly refer to our response via DM. Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

3 years

@MummyPeee Hello Mrsukwu, Thank you for contacting Ikeja Electric. Kindly provide us with your meter number and a valid telephone number for prompt assistance.

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Customer First. Technology Now

@ieServe

4 years

OUTAGE ALERT FOR RESIDENTS OF ALAPERE, ARABA & AGBOYI Dear Customers, This is to inform you that the outage you are currently experiencing is due to a fault on the Ajegunle 33kV Feeder which supplies electricity to your respective locations.

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Customer First. Technology Now

@ieServe

4 years

Good Evening Akinyemi Akinleye, We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

Akinyemi Akinleye

@haykay76

4 years

@ieServe @koladesina @TundeIrukera @NERCNG @IkejaElectric The issue is finally resolved. We have been able to load credit toke on the meter. Thank you.

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Customer First. Technology Now

@ieServe

2 years

@Moore254578 Hello Moore, Our sincere apologies for any inconveniences caused. Kindly refer to our response via DM. Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

4 years

We appreciate your feedback and assure you of a continuous quality service delivery. IE really cares! #CustomerFirst

Brilliant ⚔️🇳🇬

@Brilliant_Avoke

4 years

There's light now. Thank you.

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Customer First. Technology Now

@ieServe

4 years

Hello Oluwaseun, Thank you for reaching out to us. Feedback from the technical team affirmed that the complaint has been resolved. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

Oluwaseun

@Seun4christ

4 years

@ieServe @koladesina @fisayosoyombo @IkejaElectric Hello @IkejaElectric , The DT concerned in SR 1844042, No 5 above, is still down after 48 hours of notifying the undertaking. This is a direct violation of the SRT SLA for fault resolution. Thank you.

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Customer First. Technology Now

@ieServe

4 years

We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

The Godfather 👑

@Deji_omo_AKIN

4 years

Thank you @ieServe @IkejaElectric . Issue has been sorted. Your prompt response is truly appreciated.

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Customer First. Technology Now

@ieServe

3 years

Hello @AbiKolakuddus , Our sincere apologies for the inconveniences Please send us a DM @ieServe with your electricity account/meter number and your mobile number to enable us to follow up on your complaint as appropriate #CustomerFirstTechnologyNow

Abi Osikoya - Yusuf

@abikolakuddus

3 years

So @IkejaElectric installed a new prepaid meter for us on 3rd May. Today is 18th May (Day 15) and we have since been unable to recharge the meter account. My husband and I have made several trips to their office and sent several emails but it's been a different story everyday.

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Customer First. Technology Now

@ieServe

4 years

Bring all your questions on Service Reflective Tariff 👇👇

Nairametrics

@Nairametrics

4 years

Felix Ofulue is the Head, Corporate Communications at @IkejaElectric and he’ll be our guest for this week’s #NairmetricsTweetsChat Our chat will touch on the recent electricity hike, pre-paid meters vs estimated meters, and more! Join the conversation 🗓: 17/09/2020 🕰: 8pm

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Customer First. Technology Now

@ieServe

3 years

@theadusamuel Hello Esteemed Customer, Please find below your set of Activation token generated for your meter Token 1- 12226958376425618711 Token 2- 03769737725736739884 Kindly input the Activation token (20 digits set each) respectively then the credit token purchased #IECares

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Customer First. Technology Now

@ieServe

3 years

@olatynnu1 Hello ola, Our sincere apologies for any inconveniences caused. Kindly DM @ieServe with your electricity account number/prepaid meter number for further assistance. Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

4 years

Hey Akins, Thank you for the feedback. Enjoy and stay safe! #IECares

akins thompson

@tom4madrid

4 years

@PowerUpNG @anedng @josdisco @ieServe @Kadunaelectric @EKEDP @IBEDC_NG @BEDCpower @fccpcnigeria @aedcelectricity @YedcPlc @kedcoplc Power up, thanks for intervening on our behalf in Asolo area of Agric, Ikorodu, Lagos. Ikeja electric has restored our light. Thanks so much

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Customer First. Technology Now

@ieServe

3 years

@IkpekpeleJoy Dear Esteemed Customer, Please note that the outstanding balance on your prepaid meter is #181 ,198.60and your payback plan is 60% deduction on every vend until your arrears are cleared. 1/2

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Customer First. Technology Now

@ieServe

2 years

@chynye @IkejaElectric Hello Esteemed Customer, We appreciate the feedback and we are committed to serving you better. Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

3 years

@Sanchizzy1 Hello Esteemed Customer, Our sincere apologies for any inconveniences caused. Please be informed that your complaint is being attended to. SR- 2324292 Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

3 years

@oluwaseewhy1 @LagosTalks913 @NaijaInfoNews Dear Esteemed Customer, Our sincere apologies for the inconvenience Kindly follow and send us a dm @ieServe with your electricity account/Meter number and phone number for prompt assistance #IECares

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Customer First. Technology Now

@ieServe

3 years

@IkpekpeleJoy Hello Joy, Kindly be informed that your meter has been set up. You will be required to vend above N2,290 (the cost of the pre installed units) plus N4,321.83(the cost of energy consumption prior to the meter installation on 17.05.2021) to enable you recharge successfully.

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Customer First. Technology Now

@ieServe

3 years

@Bolanle17680143 @JOEAYOR @ajapiero @IkejaElectric @koladesina @iamsaharagroup @nepawahalang @csmnig @PowerUpNG @iwalebona @wemimospot Please be advised to visit the website kyc @ikejaelectric .com, to complete the KYC segment and ensure that your premise is batched under the ongoing National Mass Metering Program (NMMP)

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Customer First. Technology Now

@ieServe

3 years

@oluwaseewhy1 Hello Esteemed Customer, Our sincere apologies for any inconveniences caused. Kindly DM @ieServe with your prepaid meter number and valid phone number for further assistance. Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

4 years

Hello Mutiu Ajibode, We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

Mutiu Ajibode

@mutiuajibode

4 years

@ieServe @IkejaElectric Thank you very much. It has been reolved

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Customer First. Technology Now

@ieServe

3 years

@Wumiolaa Hello WUMI, Our sincere apologies for any inconveniences caused. Kindly input #030 #, #006 # on your meter when there is power supply and DM @ieServe with the results the codes give you for further assistance #IECares

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Customer First. Technology Now

@ieServe

3 years

@MrH4luv Hello Esteemed Customer, Thank you for reaching out to us. Please be informed that billing on your account is based on Service Reflective Tariff (SRT) and the approved NERC capping for your location.

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Customer First. Technology Now

@ieServe

3 years

@SoonQie @JOEAYOR @DanielDapeterz @TaiwoOlatundeO2 @NERCNG @nepawahalang @AllRoundNewsNG @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink @PowerMinNigeria We appreciate the feedback. Thank you for allowing us serve you. #IEcares .

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Customer First. Technology Now

@ieServe

3 years

@TheRealHydee @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Idowu Abunegansoro, Thank you for reaching out to us. Kindly be informed that feedback has been provided via DM #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

3 years

@rufusola2004_y @twit2ife @ajapiero @NERCNG @kay4omo @LagosNepaMan @JOEAYOR @SoonQie @nepawahalang @IkejaElectric @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Dear Bello Douglas, Please note that the outstanding balance on your prepaid meter is #184 ,870.07 and your pay back plan is 60% deduction on every vend until your arrears is cleared. Thank you for allowing us serve you. #IECares

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Customer First. Technology Now

@ieServe

3 years

@Kolibba @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Yinusa, Our sincere apologies for the inconveniences Please send us a dm @ieServe with your electricity account/meter number and a functional mobile number, to enable us assist you with an update on your complaint. #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

7 years

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Customer First. Technology Now

@ieServe

4 years

Kindly bear with us as the Technical team is working to restore power in the shortest possible time. We regret all inconveniences. #IEServe #CustomerFirst #TechnologyNow

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Customer First. Technology Now

@ieServe

4 years

@segalink Hi @segalink Thanks for the feedback.😉 We are committed to offering quality service.🤗 Stay plugged. #Staysafe #IESERVE #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

4 years

Hello @_gloriaah @IkejaElectric Following our DM conversation, please be informed that power supply has been restored to your location. ⚡️ 😀 #IECARES ~James

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Customer First. Technology Now

@ieServe

3 years

@santanovva @ajapiero @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @IkejaElectric @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Santa da Nova, Thank you for reaching out to us. Kindly clarify your request, complaint, or inquiry to enable us to assist further #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

4 years

@ajapiero @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @IkejaElectric @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup Dear Ajagbe, Please be informed that your complaint in ref to SR-1603045 has now been treated Kindly visit Ikeja Electric head office head office at178 Obafemi Awolowo way Alausa Ikeja with your SMART CARD to enable us to enable us implement credit adjustment. #IECares

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Customer First. Technology Now

@ieServe

4 years

@phellow200 @seyon_hos @IkejaElectric @EKEDP Hi Tolulope, the below doesn't look like we are mute. Your complaint is being addressed.

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Customer First. Technology Now

@ieServe

3 years

@SoonQie @Kolibba @JOEAYOR @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @NERCNG @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

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Customer First. Technology Now

@ieServe

4 years

@Deji_omo_AKIN @IkejaElectric Subsequently, you can check your Tariff Migration Token via #CustomerFirstTechnologyNow 3/3

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Customer First. Technology Now

@ieServe

3 years

@otuyele @IkejaElectric @koladesina @arkazaure @PowerUpNG Dear Esteemed Customer, Please be informed that all our customers under the IE network are beneficiaries of the free mass metering program. To request for a prepaid meter under the national mass metering program, kindly use #IECares

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Customer First. Technology Now

@ieServe

4 years

We have a dedicated team that will manage this handle at specific times during the day. This handle will operate between 8am to 8pm daily #CustomerFirstTechnologyNow #Reactivated

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Customer First. Technology Now

@ieServe

3 years

@JamiuYusuf1 @JOEAYOR @ajapiero @IkejaElectric @LagosNepaMan @NERCNG @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @segalink @bolaswill Hello Jamiu, We sincerely apologize for the delayed resolution of your complaint. Please be assured that a follow-up has been initiated, to ensure that a resolution is reached within the shortest possible time. #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

3 years

@adekunle_babs @koladesina @csmnig @ajapiero @NERCNG @nepawahalang @PowerUpNG @fccpcnigeria @iamsaharagroup @NIGERIACPC Hello Babarinde, We sincerely regret all inconvenience Please note that your complaint of unable to load credit token is currently being worked on by the responsible team Please see your complaint number as SR-2034224 #IECares

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Customer First. Technology Now

@ieServe

4 years

@Lady_Freddd @igboanugo_linda Hi Freddy, we just made a slide into your dm.😉 Kindly check. #IESERVE ~James

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Customer First. Technology Now

@ieServe

4 years

@Akin2209 @IkejaElectric @MyGbagada @PowerUpNG @PowerMinNigeria @nepawahalang Hello Akinlolu, Thank you for reaching out to us. Kindly check your DM for the Feedback.

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Customer First. Technology Now

@ieServe

8 years

Hello @IkejaElectric @Sexiesttoyin Our apologies.Your complaint has been taken and will be directed for investigation and resolution.

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Customer First. Technology Now

@ieServe

3 years

@ajapiero @kaymusty @santanovva @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @IkejaElectric @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Esteemed Customer, We appreciate the feedback. Thank you for allowing us serve you. #IEcares .

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Customer First. Technology Now

@ieServe

3 years

@iam_KoreCash @IkejaElectric @nepawahalang @JOEAYOR @ajapiero @Bolanle17680143 We sincerely apologize for the inconvenience this has caused you. Please be informed that a direct message has been sent to you with an update on your complaint.

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Customer First. Technology Now

@ieServe

4 years

Thank you for the feedback and we assure you of a continuous quality service delivery. Please stay safe! #IECares ~Kingsley

Oghenemaro Boye

@Maro_Boye

4 years

@ieServe @IkejaElectric Power has been restored and is now much better. Thanks so much

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Customer First. Technology Now

@ieServe

3 years

@SoonQie @JOEAYOR @DanielDapeterz @TaiwoOlatundeO2 @NERCNG @nepawahalang @AllRoundNewsNG @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink @PowerMinNigeria Dear Olasunkanmi, Your complaint has been forwarded to our technical team at your location for prompt assistance. Please find your complaint number as SR- 2196861 future references We sincerely regret all inconvenience #IECares

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Customer First. Technology Now

@ieServe

4 years

@Its_RajiEskay @IkejaElectric @prinzgbemi We dey evolve with the current global technology standard, we no dey share hard copy bill again. #StaySafe

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Customer First. Technology Now

@ieServe

4 years

You are welcome, Femi! Stay safe fam. #IECares

Fémi Àgbongbòn Pocket Space $AGO

@GBONSQUARE

4 years

@ieServe Seen your responses.I am very grateful.Thanks so much.Looking forward to positive results!

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Customer First. Technology Now

@ieServe

4 years

@mutiuajibode @IkejaElectric Hello Mutiu Ajibode, Apologies for your experience of being unable to load credit tokens. Please find below your new set of KCT. Kindly input the key change token (20 digits set each) respectively before inputting your 20 digits credit token. 1/2

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Customer First. Technology Now

@ieServe

3 months

@MyGbagada @IkejaElectric Hello @MyGbagada , Please be informed that your complaint has been escalated to the appropriate unit. Rest assured that this will be treated by our resident technical team. Thank you for contacting Ikeja Electric. SR-5078898

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Customer First. Technology Now

@ieServe

4 years

@AbiodunAkanni9 @samckanify @IkejaElectric @fccpcnigeria @TundeIrukera Your feedback has been duly noted and be assured that efforts are ongoing to ensure faults are speedily attended to. However, we endeavor you report any known act of extortion so that we can weed out all the bad eggs in the system. We need your help and cooperation to do this.

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Customer First. Technology Now

@ieServe

4 years

@TushDayoPearl @NERCNG @tundefashola @Gidi_Traffic @MinistryofPower @TushAwards Hello ThatTushDude, Thank you for contacting Ikeja Electric. Our sincere apologies for the inconveniences. Please provide us with your meter number and a valid telephone number to enable us confirm your details and assist adequately.

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Customer First. Technology Now

@ieServe

3 years

@ajapiero @IkejaElectric @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Dear Ajagbe, Thank you for the feedback. Thank you for allowing us serve you. #IECares

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Customer First. Technology Now

@ieServe

3 years

@Ladelawal @IkejaElectric Hello Omolade, Thank you for reaching out to us. Kindly be informed that the current arrears on meter number 04274255993 is N11,987.54 Thank you for allowing us serve you! #IECares

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Customer First. Technology Now

@ieServe

3 years

@adekunle_babs @DanielDapeterz @TaiwoOlatundeO2 @NERCNG @nepawahalang @JOEAYOR @AllRoundNewsNG @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @SoonQie @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Dear Babarinde, Please find below your new set of key change token . KCT 1: 0971 6107 0981 0570 3003 KCT 2: 6384 4874 1188 3172 3177 This will enable you load your Credit tokens. #IECares

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Customer First. Technology Now

@ieServe

7 years

@oladleye @IkejaElectric @TundeIrukera @purrples @IlsaAida @YellCRadio @simboolorunfemi @Oluwaday @CPCNig @CafonNg @JackObinyan @gloria_adagbon @Laurestar Hello Oladleye, Complaint on SR 273682 was on "Meter Not Read"and this was resolved with a credited adjustment effected on the account last year. Kindly send us a DM with the details of the complaint that describes bribery and we would have it reported for assistance.

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Customer First. Technology Now

@ieServe

4 years

@DrFeruke @NERCNG @IkejaElectric Hello Dr Sam Oyèyínká, Sincere apologies about the experience Feedback would be provided shortly via your DM. #CustomerFirstTechnologyNow !!!

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Customer First. Technology Now

@ieServe

3 years

@ajapiero @JOEAYOR @bolaswill @IkejaElectric @iwalebona @NERCNG @fccpcnigeria @koladesina @nepawahalang @csmnig @iamsaharagroup Dear Ajagbe, Thank you for your concerns. Please note that we are in communication with the customer and we are expediting actions in ensuring her payment is reconciled and She is metered. We regret all inconvenience. #IECares

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Customer First. Technology Now

@ieServe

3 years

@SoonQie @JOEAYOR @DanielDapeterz @TaiwoOlatundeO2 @NERCNG @nepawahalang @AllRoundNewsNG @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink @PowerMinNigeria We appreciate the feedback. We are committed to serving you better. #CustomerFirstTechnologyNow !!!

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Customer First. Technology Now

@ieServe

4 years

Hello @itsBollyLomo We are here to serve you anytime, anyday! You now chilling with the most high (Geng) ✌️ 🤗 #StaySafe #CustomerFirstTechnologyNow ~James

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Customer First. Technology Now

@ieServe

3 years

@Yehmmy1 @IkejaElectric @csmnig @nepawahalang @NERCNG Hello Yehmmy, Thank you for contacting Ikeja Electric. Our sincere apologies for the inconveniences. Please DM the electricity account number linked to your meter and a valid telephone number for prompt assistance. #IECares

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Customer First. Technology Now

@ieServe

3 years

@SoonQie @JOEAYOR @DanielDapeterz @TaiwoOlatundeO2 @NERCNG @nepawahalang @AllRoundNewsNG @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Esteemed Customer, We understand your concerns and apologize for the inconvenient experience. However, be rest assured that the management of Ikeja Electric is currently putting constructive measures in place to permanently improve. Thank you for your patience. #IECares

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Customer First. Technology Now

@ieServe

4 years

@RotinwaR @nepawahalang @IkejaElectric @PowerUpNG @NERCNG Thank you for bringing this to our attention. Kindly DM @ieserve your bill account number, contact number and address for an urgent resolution, Apologies for the experience. #IECares

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Customer First. Technology Now

@ieServe

3 years

@ajapiero @JOEAYOR @IkejaElectric @blurrdimary @TheReal_Hafeez @GatewayTraffic @tundeglasses @sfojoemmanuela @Ekinne_Olalekan @Olawaledydx @Kunle_Somorin @GimbaUmarCTV @DuduyemiAdeola @DuduyemiOlutayo @solazo69 @bobolee4441 @femijoel24 @GbengaAboo @MrAdeolaAdeniyi @AdeOlaHimself @PowerUpNG @NERCNG @nepawahalang Hello Ajagbe, Please provide a detailed address of the fault location and a functional mobile number, to enable us forward the complaint for prompt resolution. #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

3 years

@adekunle_babs @Omobolaji12 @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @JOEAYOR @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Babarinde Taiwo, Thank you for reaching out to us. Kindly be informed that feedback has been provided via DM #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

4 years

@slimtmusic @IkejaElectric Thank you for the feedback, Slim T.

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Customer First. Technology Now

@ieServe

4 years

@seunikuomola @IkejaElectric @lilkjoe2010 @segalink @PowerUpNG @EiENigeria @henryshield @realFFK Hi Seun, Our sincere apologies for the inconveniences this has caused you. Please DM your account details and mobile number for proper escalation and feedback. #IESERVE #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

4 years

Thank you for the positive feedback and be assured that Ikeja electric will continue to do everything within it's capacity to continuously deliver quality service to our esteemed customer. Stay safe and enjoy the weekend. #IECares

Akinrinade Emman Ola

@Akinrinade6

4 years

@ieServe @mikun1210 Power is restored and better than before at ijede undertaken

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Customer First. Technology Now

@ieServe

3 years

@twit2ife @nepawahalang @ajapiero @NERCNG @kay4omo @LagosNepaMan @JOEAYOR @SoonQie @IkejaElectric @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Ifeoluwadayo.A @twit2ife , Thank you for reaching out to us. Your complaint on your meter not being read has been forwarded to the commercial team at your location for prompt assistance. Please find your complaint number as SR:2092558 for future references #IESERVE

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Customer First. Technology Now

@ieServe

3 years

@KingRetweetsL @IkejaElectric However, please be assured that your billing complaint is receiving utmost attention with the appropriate unit and a follow-up has been initiated, to expedite resolution. We sincerely apologize for the inconvenience this has caused you. #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

3 years

@JOEAYOR @Kolibba @ajapiero @IkejaElectric @kay4omo @LagosNepaMan @NERCNG @SoonQie @nepawahalang @PowerUpNG @fccpcnigeria @koladesina @iamsaharagroup @csmnig @NIGERIACPC @segalink Hello Esteemed Customer, Thank you for reaching out to us. Please be informed that efforts are currently ongoing to install the new poles at the location. #CustomerFirstTechnologyNow

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Customer First. Technology Now

@ieServe

4 years

We appreciate your positive feedback and your patience all through the period of the outage and assure you of a continuous quality service delivery. Please stay safe! #IECares

Omobonike Oladir

@KudaAppHelp_NG

4 years

@ieServe @IkejaElectric This is to bring to your notice that power has been restored to Agbe Rd in Abule Egba, thanks for your hard work.

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Customer First. Technology Now

@ieServe

4 years

We appreciate your feedback and assure you of a continuous quality service delivery. Stay Safe, Aramide! #IECares

@fresh A

@Aramide500

4 years

@Hollumedix @IkejaElectric @ieServe No oooo...... my own was phone number issue....... I lost my line..... my issue has been rectified......100%customer care from @ieServe I really appreciate🙏🙏🙏

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