Gamma.io Support @gammaiosupport Twitter profile

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@_xa___________

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@DemonKaneki2

Gamma.io Support

@gammaiosupport

9 months

Update regarding the HAHA Glitchframes mint: (Underway as we speak! ✨) Ahead of the mint, we worked with the team to standardize file sizes in the collection, ranging from 1kb to 14kb, to minimize inscription costs. 111 larges files were removed to be minted separately by the

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Gamma.io Support

@gammaiosupport

2 years

As always, you can find us @gammaiosupport 🤝

Gamma.io

@trygamma

2 years

We completely redesigned our Support portal, making it easier to find the help and resources you need to start or continue your NFT journey. Plus, we added a community feature request board where you can view, submit, track, and vote on enhancements.

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Gamma.io Support

@gammaiosupport

2 years

March 19, 1:48pm PT: Stacks 2.1 is now live. This network upgrade relies on a new chain state which requires system upgrades; our service is currently syncing new chain state. New listings and purchases since the upgrade will be delayed — we will restore our service soon.

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Gamma.io Support

@gammaiosupport

2 years

Our upgrade to Stacks 2.1 is complete and all systems and services should be functioning as normal.

Gamma.io Support

@gammaiosupport

2 years

March 19, 1:48pm PT: Stacks 2.1 is now live. This network upgrade relies on a new chain state which requires system upgrades; our service is currently syncing new chain state. New listings and purchases since the upgrade will be delayed — we will restore our service soon.

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Gamma.io Support

@gammaiosupport

3 years

had been experiencing intermittent issues with website performance and reliability. While we continue to monitor, these issues have been resolved. Apologies for any inconvenience this may have caused! As always, DM or submit a ticket if you need help. ✅

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Gamma.io Support

@gammaiosupport

1 year

@Bitcoin_Cats_ @MEonBTC Lots of demand for Bitcoin Cats! Due to sharply rising network fees, some transactions are stuck pending in the mempool. Some others did not make the mint in time and need to be refunded. If you are due a refund, we’ll process that automatically, or manually if needed. No

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Gamma.io Support

@gammaiosupport

10 months

This issue is now resolved. Thank you for your patience.

Gamma.io Support

@gammaiosupport

10 months

We're currently investigating an issue related to message signing, which impacts users' ability to make some purchases or fully sign in. We will provide further updates as soon as we have them.

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Gamma.io Support

@gammaiosupport

1 year

@justtripit @XorDev @trygamma Thank you for bringing this to our attention. We are currently looking into it, and we will take appropriate action.

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Gamma.io Support

@gammaiosupport

3 years

2:14 pm PT - Some website data, largely isolated to the Profile View, is currently experiencing delays in updating. This data staleness means some old listings may persist or newly purchased NFTs may not appear immediately on the Profile view. Updates to follow as available.

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Gamma.io Support

@gammaiosupport

10 months

We're currently investigating an issue related to message signing, which impacts users' ability to make some purchases or fully sign in. We will provide further updates as soon as we have them.

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Gamma.io Support

@gammaiosupport

3 years

We’re currently investigating intermittent service issues displaying NFTs on . This incident impacts the user interface only; listed and owned NFTs are not impacted. We’ll provide an update once resolved.

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Gamma.io Support

@gammaiosupport

1 year

@nikiyaku @tradetherapist @Bitcoin_Cats_ @MEonBTC @trygamma Likewise, we’re all in the same boat regarding network fees! Our automated process was interrupted by sharply rising fees, but we’re manually reprocessing those refunds now. If you don’t receive your refund within 24 hours, please DM or email us support @gamma .io and we’ll make

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Gamma.io Support

@gammaiosupport

3 years

This service incident has been solved. The incident was caused by internal configurations that impacted communications with our marketplace database. Several steps have been taken to prevent reoccurrence and a formal notification process has been created for future incidents.

Gamma.io

@trygamma

3 years

Update: We’ve identified the root cause of the incident and are working through a solution. While some systems are operational, service may be degraded and some item attributes may be unavailable until the incident is fully resolved. We’ll continue to post updates as available!

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Gamma.io Support

@gammaiosupport

1 year

@McMoney44 @Bitcoin_Cats_ @MEonBTC You can try this page from the device you minted from

Ordinals | Gamma

NFTs on Bitcoin

gamma.io

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Gamma.io Support

@gammaiosupport

2 years

5:15pm PT — Gamma is currently experiencing degraded service related to a third-party service provider. We’re currently investigating and will report back when updates are available.

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Gamma.io Support

@gammaiosupport

2 years

@CryptoDisrpt @Stacks @trygamma @unstoppableweb @ensdomains @opensea @rarible Hi there, You will find Stacks is slower than what you are used to as it correlates with Bitcoin blocks. Every Stacks block finds finality on a BTC block, and therefore on average a block can take ten minutes, but can even be up to an hour depending on the miners. Best, Ga...

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Gamma.io Support

@gammaiosupport

2 years

February 27, 8:10am PT: We’re experiencing a site-wide outage as a result of a third-party system outage. We’re currently investigating.

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Gamma.io Support

@gammaiosupport

1 year

@tradetherapist @Bitcoin_Cats_ @MEonBTC @trygamma If your send is pending, we haven’t yet received your payment. This is likely due to sharply rising network fees. We need to wait for the transaction to confirm, after which we can process the mint and / or refund, based on remaining items. No further action is required.

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Gamma.io Support

@gammaiosupport

1 year

@OxFangyuan @trygamma @Bitcoin_Cats_ @OrdinalAnons Hey there! The first DM we have from you is 3 hours ago. But of course happy to help! Will follow up in DMs.

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Gamma.io Support

@gammaiosupport

2 years

8:04pm PT: This issue has been resolved. We’re continuing to closely monitor performance.

Gamma.io Support

@gammaiosupport

2 years

7:18 pm PT: Gamma is currently experiencing degraded site performance and some users have reported client-side error messages. We’re actively investigating the issue and will provide updates as they become available.

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Gamma.io Support

@gammaiosupport

2 years

@sarah_satoshi @trygamma @nicksainato @jamilbtc Hi there! We can help with your request by emailing support @gamma .io.

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Gamma.io Support

@gammaiosupport

1 year

@tradetherapist @Bitcoin_Cats_ @MEonBTC @trygamma Choosing the “higher fee” only applies to the creation of the inscription. In the above case, a higher fee would also be needed on the payment sent to Gamma. This payment sent to Gamma is stuck pending, and we cannot inscribe without receiving the payment first.

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Gamma.io Support

@gammaiosupport

3 years

3:23 pm PT - We’ve applied a fix and functionality appears to be restored. We’re continuing to monitor the situation and will post another update once officially resolved.

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Gamma.io Support

@gammaiosupport

3 years

4:17 pm PT: We are experiencing intermittent service issues on impacting the display of some collections and pages. We’re currently investigating the root cause to prevent further service impact. We’ll post updates on this thread as they become available.

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Gamma.io Support

@gammaiosupport

6 months

@CryptoOrdinal @0xBoozy @trygamma We found a small edge case where your special sats might not show up. It should be fixed now!

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Gamma.io Support

@gammaiosupport

2 years

7:18 pm PT: Gamma is currently experiencing degraded site performance and some users have reported client-side error messages. We’re actively investigating the issue and will provide updates as they become available.

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Gamma.io Support

@gammaiosupport

3 years

This service incident is now resolved. We had determined the root cause as database downtime. In response, we’ve upgraded our database to be more highly available moving forward. Please let us know if you continue to experience any issues.

Gamma.io Support

@gammaiosupport

3 years

4:17 pm PT: We are experiencing intermittent service issues on impacting the display of some collections and pages. We’re currently investigating the root cause to prevent further service impact. We’ll post updates on this thread as they become available.

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Gamma.io Support

@gammaiosupport

2 years

@NolanR007 Hi there, You should be able to. Could you please email support @gamma .io with the url for the NFT in question? Best, Gamma

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Gamma.io Support

@gammaiosupport

3 years

@TheShiba_Father Hi there, are you referring to 1-of-1 pieces via Boom? Due to previous scams associated with Boom NFTs, we continue to support them but limit their presence to individual profiles. This serves as a personal storefront which you can use to safely showcase & promote your Boom NFTs.

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Gamma.io Support

@gammaiosupport

7 months

@rstone_artisan @Ordiverse Hello there. We sent the files to your registered email address around 5 hours ago. 😊️

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Gamma.io Support

@gammaiosupport

2 years

February 27, 9:05pm PT: All systems are operational. This incident is now resolved.

Gamma.io Support

@gammaiosupport

2 years

February 27, 8:10am PT: We’re experiencing a site-wide outage as a result of a third-party system outage. We’re currently investigating.

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Gamma.io Support

@gammaiosupport

2 years

8:41pm PT — All systems are operational. We’ll continue to monitor to ensure stability.

Gamma.io Support

@gammaiosupport

2 years

5:15pm PT — Gamma is currently experiencing degraded service related to a third-party service provider. We’re currently investigating and will report back when updates are available.

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Gamma.io Support

@gammaiosupport

2 years

@NFTFTW3 @trygamma be glad to! can you DM the links for the collections you want added to the photography category?

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Gamma.io Support

@gammaiosupport

2 years

@Crypto_Naruto_ @OrdinalsMarket_ @trygamma Hi there, This is correct. As the owner of a collection you can do what you will with it. Please note we will have trustless secondary trading in native BTC coming soon. Best, Gamma

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Gamma.io Support

@gammaiosupport

2 years

@CryptoStiu @NonnishKingdom @discord Hi CryptoStiu, It appears the team from Nonnish have deleted a role you may have been trying to acquire. Have you asked them? If they need help, can pq or pryzm please contact Brett (eliherf) for issues regarding the bot? Best, Gamma Core Team

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Gamma.io Support

@gammaiosupport

5 months

@Back2Pedro @trygamma Can you share more details (e.g. wallet, operating system/browser, other extensions installed, etc.) to us via DM or support @gamma .io?

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Gamma.io Support

@gammaiosupport

2 years

Gamma.io Support

@gammaiosupport

2 years

8:41pm PT — All systems are operational. We’ll continue to monitor to ensure stability.

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Gamma.io Support

@gammaiosupport

2 years

@DevelopingZack Hi there, It appears it did not fail: Please let us know if you believe this is not the case, Best, Gamma Core Team

Ordinal inscription #52136 | Gamma

View ordinal inscription #52136 on Gamma.io, the leading marketplace for Bitcoin NFTs. Ordinals are durable and immutable Bitcoin digital artifacts.

gamma.io

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Gamma.io Support

@gammaiosupport

3 years

@StacksVault @STXCyber @stxnft We have a standard review process before listings may take place to ensure user safety and to assign artist royalties for secondary sales. The prior transaction had gotten stuck, so we resubmitted it just a little while ago. You should now be able to list Cubic Variations!

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Gamma.io Support

@gammaiosupport

3 years

@MisicStephen @stacksNFT1 @stxnft ok, you are very welcome! I will close this support ticket on our end! Take care.

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Gamma.io Support

@gammaiosupport

10 months

@otograf_jp @zhiweihongyanl @zhiweihongyanl Hi there! Please send us a DM with your ordinal address and the transaction IDs you are having trouble with. Our team will jump right in to assist. 😊️

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Gamma.io Support

@gammaiosupport

2 years

cc: @vercel @vercel_status @vercel_support

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Gamma.io Support

@gammaiosupport

2 years

@trygamma @A_MALE_K We're never too busy to support our community. Please be sure to reach out, even with minor things, we're here to help. 😊️

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Gamma.io Support

@gammaiosupport

8 months

@Niazupena @sertx92 @trygamma Hmm, can you please DM us your transaction ID or the address you sent your Bitcoin to? We can look into this.

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Gamma.io Support

@gammaiosupport

8 months

@luciano_cutrera Hi there, The max upload to ipfs for stx nft's is 1GB. Best, Gamma Support

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Gamma.io Support

@gammaiosupport

7 months

@nicksainato @TO @0xcryptolan @trygamma Please feel free to send us a DM, and we will be happy to assist.

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Gamma.io Support

@gammaiosupport

5 months

@mendx_x @MountainMn2022 @trygamma @eliherf1 Approved! 😊️ Please check your DM.

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Gamma.io Support

@gammaiosupport

1 year

@Bitcoin_Cats_ @tradetherapist @MEonBTC @trygamma Of course!

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Gamma.io Support

@gammaiosupport

3 years

@TheShiba_Father Not at all, we think the Boom team is great and they offer a simple way to create 1-of-1 NFTs without deploying a standalone smart contract. There is just also a high propensity for abuse when it’s such a low bar to producing new NFTs. The pros and cons of an accessible tool. 🙂

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Gamma.io Support

@gammaiosupport

3 years

@longstreet_btc @ConnorHesen @jamilbtc Hey there! Can you DM us or email us so we can make whatever changes are needed?

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Gamma.io Support

@gammaiosupport

2 years

@Bulos_Studio ok great - we wanted to make sure.

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Gamma.io Support

@gammaiosupport

2 years

@Cliffitt @trygamma These are now able to list on Gamma. Please let us know if there is anything else we can assist with!

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Gamma.io Support

@gammaiosupport

2 years

@Crypto_Naruto_ @OrdinalsMarket_ @trygamma No problem. Have a great day!

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Gamma.io Support

@gammaiosupport

1 year

@TobiasKullblikk Thank you for sharing the information with us. We have noted it for our devs to investigate and we will get back to you as soon as possible.

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Gamma.io Support

@gammaiosupport

6 months

@sabet @Sneketoshi Hi there! The mempool and fee rates are extremely volatile due to the upcoming Bitcoin halving, resulting in longer than usual wait times for transactions at lower fee rates. Fees are currently about 4x higher than pictured here, but hopefully will cool overnight.

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Gamma.io Support

@gammaiosupport

2 years

@ItchDas @trygamma Hi there, can you please email it to support @gamma .io? with all the details of the problems?

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Gamma.io Support

@gammaiosupport

3 years

@CryptoTitanGo What do you want to mint? If you want to buy a NFT, you can visit the marketplace at :)

All NFTs - Marketplace | Gamma

Explore our open Stacks NFT marketplace to find, collect, and sell NFTs secured by Bitcoin. View and trade any Stacks NFT, regardless of origin.

stacks.gamma.io

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Gamma.io Support

@gammaiosupport

1 year

@parts_ofyou @trygamma Hi there, Could you please provide a little more infortmation on what is not showing up on auctions? Best, Gamma Support

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Gamma.io Support

@gammaiosupport

1 year

@bitmasterflex Hello - For verification requirements regarding Ordinals collections, head over to this article ()

How does my Ordinals project get verified on Gamma?

Ordinals collection verification is one way we help inform users as to the likely legitimacy of a project listed on Gamma. It is important to note that Gamma does not endorse or affiliate with any ...

support.gamma.io

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Gamma.io Support

@gammaiosupport

2 years

@BananaAPETown @trygamma Hey there, If you can email us at support @gammai .io that would be great. Gamma

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Gamma.io Support

@gammaiosupport

3 years

@AbreuFdez @stxnft @Stacks Absolute pleasure, We are glad you had a great time, we hope you got lots out of it! Kind regards, Brett

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Gamma.io Support

@gammaiosupport

1 year

@iltay10 Hey there. To update your collection logo, please email us at support @gamma .io. We're happy to help you with any concerns.

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Gamma.io Support

@gammaiosupport

1 year

@Drednaught0moto Hi there, We have checked and the website is accessible from our end. Could you please try accessing it again?

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Gamma.io Support

@gammaiosupport

8 months

@luciano_cutrera Hi there, The max file size upload to ipfs via our deployment flow is 1GB. Best, Gamma Support

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Gamma.io Support

@gammaiosupport

2 years

@Morgufa Hi Morguf, I am looking into it and will let you know when I can. Best, Brett Herskope

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Gamma.io Support

@gammaiosupport

1 year

@Drednaught0moto I'm glad it's working now! This usually happens when your device has the wrong date or time. If you ever need help, don't hesitate to send us a DM anytime. Cheers! 😁

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Gamma.io Support

@gammaiosupport

3 years

@joeyfigaro @stxnft Hey Joey, thanks for the feedback! We have some exciting developments in store that might address some of this feedback. Hopefully we can share it soon. 🙂

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Gamma.io Support

@gammaiosupport

1 year

@parts_ofyou @trygamma Thanks for the clarification. Not everything appears on our auction page. Best of luck with your auction!

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Gamma.io Support

@gammaiosupport

6 months

@0xiPaladin Hey there! Unfortunately, Ledger integration isn't supported on our Stacks site at the moment, and rest assured it's on our radar. 😊️

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Gamma.io Support

@gammaiosupport

8 months

@stxpepes @trygamma Hi there, The issue is fixed. Please try again. If you need more help, just let us know. Thanks!

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Gamma.io Support

@gammaiosupport

2 years

@Agfiore17 Hi there, Thank you for your query. Pricing a domain is not part of our service. We recommend taking a look at the BNS marketplace, and getting a guide of what similar domains have sold for, or are listed for. Good luck and happy listing, Gamma

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Gamma.io Support

@gammaiosupport

1 year

@bitmasterflex Hello there, could you please share the link to your collection via support @gamma .io?

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Gamma.io Support

@gammaiosupport

2 years

@CryptoDisrpt @Stacks Hi there, Thank you for the message. Could you please elaborate on which part took you a while? Best, Gamma

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Gamma.io Support

@gammaiosupport

3 years

@boozyBTC @stxnft @dylebtc @HoochHaus Do you have an open ticket with us? If so, you should receive an invite to launch soon!

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Gamma.io Support

@gammaiosupport

3 years

@3hunnatheArtist @stxnft Hey there! Just checked our system and can confirm we have received your submission. As per your ticket confirmation, we have an extremely high volume of submissions but will try to review and provide additional details in 5-7 days. Please reply to the ticket with any questions.

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Gamma.io Support

@gammaiosupport

3 years

@ducker_0 @stxnft Great to hear! Reach out if anything else comes up. 🙂

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Gamma.io Support

@gammaiosupport

3 years

@Atlegang_DA @keletsovionah @ShudufhadzoRSA @SebateR Our apologies, looks like the message I sent back yesterday did not go through. At this time since the contract deployment transaction cannot be found, the only thing to do is try resending your smart contract deployment. There was some congestion of the Stacks blockchain ...

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Gamma.io Support

@gammaiosupport

7 months

@V1punker Hello! Please feel free to DM us or email us at support @gamma .io with your questions, and we will be glad to assist 🧡️

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Gamma.io Support

@gammaiosupport

3 years

@H1_138 @stxnft @mineCityCoins Today, Creators can accept mint revenues in CityCoins if they choose. At the time they create their collection, they can enable Mint-with-MIA and/or Mint-with-NYC. For purchasing NFTs on the secondary marketplace, this is a bit more complex, but, appreciate your feedback—noted!

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Gamma.io Support

@gammaiosupport

1 year

@AncientOrdinal @trygamma You're welcome, we are excited to track the progress of your project!

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Gamma.io Support

@gammaiosupport

3 years

@BoarRepublik Yes!

Discord - Group Chat That’s All Fun & Games

Discord is great for playing games and chilling with friends, or even building a worldwide community. Customize your own space to talk, play, and hang out.

discord.com

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Gamma.io Support

@gammaiosupport

2 years

@trygamma @Im100XReal That is awesome to hear! Please let us know if you have any questions.

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Gamma.io Support

@gammaiosupport

3 years

@KingChang11 Can you DM or send your transaction?

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Gamma.io Support

@gammaiosupport

2 years

@NRedkie Hey there! Collection approval usually takes between 24-48 hours after submission.

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Gamma.io Support

@gammaiosupport

3 years

@stackspunkbtc @stxnft We will get that updated as soon as possible!

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Gamma.io Support

@gammaiosupport

9 months

@Crypto4theGlobe @trygamma Hi there! We're sorry to hear that you're experiencing issues. Please send us a DM with more information, and we'll be happy to assist. 😁

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Gamma.io Support

@gammaiosupport

3 years

@MisicStephen @stacksNFT1 @stxnft Hello there, is there an issue you are experiencing with STXNFT marketplace?

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Gamma.io Support

@gammaiosupport

3 years

@Ndhoz_dotule @stxnft @CreatePortal Thank you for writing to us via our zendesk support channel. Good luck with the collection and thank you for minting on . Kind regards, Brett Herskope

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Gamma.io Support

@gammaiosupport

8 months

@interfaceChiral @trygamma 2 is the minimum. There is no maximum — an open edition may be left open indefinitely.

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Gamma.io Support

@gammaiosupport

11 months

@UniquelyNFT @strangersolemn Hello there. Thank you for reaching out to us. We have replied to your DM.

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Gamma.io Support

@gammaiosupport

2 years

@Agfiore17 Hi there, Can you please elaborate on what you mean? Gamma

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Gamma.io Support

@gammaiosupport

1 year

@AncientOrdinal @trygamma Hi there, we always review new collection deployments for both new and existing artists.

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Gamma.io Support

@gammaiosupport

3 years

@CryptoTitanGo We’re working towards this - our end goal. But as of now, listing is a relatively manual process and the number of artists requesting placement on the site is overwhelmingly large (~20-30/week). We are working on a self-service portal to solve for this. Currently in private beta!

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Gamma.io Support

@gammaiosupport

1 year

@Bitmap_META @YodasRedRocket Hello there, apologies for the late response. We have already coordinated your order tx and sent a response to your DM.

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Gamma.io Support

@gammaiosupport

3 years

@CryptoTitanGo Right now we review new collections for minting; you can submit your collection at If you have a 1/1 image or photo you want to mint, you can do that on and it'll show up in your STXNFT profile.

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Gamma.io Support

@gammaiosupport

3 years

A recent configuration change impacted some users’ ability to perform transactions using their connected wallet. The issue has been resolved. If you are still experiencing issues, log out & back in with your wallet to restore normal function. Please DM if the issue persists.

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Gamma.io Support

@gammaiosupport

11 months

@SenshiTatakai @SenshiTatakai Hello there. Currently, we do not support generative inscriptions upon mint if that’s what you are inquiring 🙏 Generative art would have to be generated by the artist before they inscribe it or launch a collection using our launchpad.

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Gamma.io Support

@gammaiosupport

2 years

@BananaAPETown @trygamma @MarioSneaks Hi there, Thanks for your response. Please email support @gamma .io so we can problem solve it together and work to re-approve your collection. Best, Gamma

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Gamma.io Support

@gammaiosupport

1 year

@Bitcoin_Champs Hey there! You can do this self-service, but of course we’re always here to help if you need it. Here’s a video explaining how.

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