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@filen_io

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Affordable zero-knowledge end to end encrypted cloudstorage made in Germany. For support inquiries please use

Recklinghausen, Germany
Joined June 2020
Don't wanna be here? Send us removal request.
@filen_io
Filen
11 months
We have a new, in-depth status update for you. It includes some frequently asked questions, current topics and everything that is happening behind the scenes. More about this on our blog:
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@filen_io
Filen
7 months
Mobile App Update 2.0.72 is now available for download.📱 As always, you can find more information about new features and the change log on our blog:
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@filen_io
Filen
11 months
Some of you may have already seen it. There are three new tabs in the Web Drive. Notes, Chats and Contacts. You can find out more about this on our blog:
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@filen_io
Filen
1 year
Hello everyone, While we are working on new projects and improving the service, we took the opportunity to create a new survey(link below). Since we don't track the behavior of our customers here at Filen, this survey will help us better understand what you want and what drives
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@filen_io
Filen
9 months
We are currently experiencing severe storage congestion due to high load and are actively working on fixing it. Uploads and downloads might fail right now. We are sorry for the inconveniences caused.
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@filen_io
Filen
2 years
NEW UPDATE: The completely new Desktop Client is now available for download! Please uninstall the old version before installing the completely new version. The main changes and additions are listed in the following tweet. 1/2
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@filen_io
Filen
1 year
We have a new status update for you. This includes: - Desktop Client/Mobile App - Backend - Financial resources - Marketing - Master's thesis/Trust Agenda - Sponsored content and a little teaser of our new upcoming product
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@filen_io
Filen
3 months
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@filen_io
Filen
2 years
Black Friday is coming! Visit us Friday the 25th after 12pm CET and get up to 33.3% off all plans and see another surprise❗️
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@filen_io
Filen
2 years
After a few weeks, we have prepared a new status update for you. It's about the upcoming mobile update, the website, dealing with inactive accounts and other upcoming things. #filen #privacy
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@filen_io
Filen
2 years
🔴Maintenance🔴 Filen will be unavailable on 12th of February 2023 from 02:00 to 06:00 CET while we perform infrastructure upgrades.
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@filen_io
Filen
2 years
We have once again created a new survey to find out what you all currently think about the service and where there is room for improvement. At the end, we will raffle off three 100 GB lifetime packages. There will be three different winners.
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@filen_io
Filen
2 years
🔴IMPORTANT🔴 Cloud Drive Migration In the coming days Filen will migrate all "Cloud Drives" into a single, united Drive. This will enable a lot of new possibilities for the platform and clear up confusion for a lot of users. There is nothing you need to do.
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@filen_io
Filen
2 years
We've created a new survey to give you, the community, an opportunity to influence the decision-making process within the company. Feel free to take part to win one of two 100GB lifetime plans. Thank you and good luck to all participants!
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@filen_io
Filen
2 years
🔴UPDATE🔴 Everything is online again. Thank you for your patience.
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@filen_io
Filen
2 years
We have something new for you today and also for us. We've created an end-to-end encrypted survey where we ask you what you think of Filen, how you use the service and what we can improve. The survey is also intended to help you to actively participate in company decisions. 1/2
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@filen_io
Filen
2 years
Be it future features or changes in general. We purposely conduct the survey before major updates and are grateful for any kind of feedback. 🔴We are giving away 1 TB of Lifetime Cloud Storage among all participants.🔴 2/2
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@filen_io
Filen
2 years
2/2 - Completely new UI and UX - Better syncing algorithm - Selective Syncing - Direct Cloud Connection - Bandwidth throttling - Sync Customization - Custom Cloud Controls - All information in one place - New Support (x86 and ARM64) - Windows build is now code signed
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@filen_io
Filen
3 years
Another month another #giveaway .😎 Follow these steps to win 1 TB worth of #Encrypted #Cloudstorage made in Germany
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@filen_io
Filen
2 years
Hello there, the survey will end today (01.05.2022) at 23:59 CET. Almost 1000 participants have already taken part. Thanks to the very satisfactory participation, we have decided to raffle off 3 more Starter Lifetime Plans in addition to the 1TB Lifetime Plan. 1/2
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@filen_io
Filen
2 years
INFORMATION: We had some minor problems with our servers in the last 1.5 hours and some users couldn't reach our site. You don't have to worry, it's not a security related issue.All stored data is safe. Everything will be back to normal soon. We are sorry for the inconvenience.
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@filen_io
Filen
2 years
🔴UPDATE🔴 Unfortunately, the maintenance work is expected to last until 8 am, as we want to guarantee a smooth process for all users. We apologize for this delay.
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@filen_io
Filen
2 years
This means that there will be 4 different winners! () If you win, you will be notified within the next 24 hours via the email you provided. Thanks for your support! More surveys and raffles will follow in the future. Best regards 2/2
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@filen_io
Filen
2 years
The user survey of August 11th has ended and the winners of the raffle have been successfully contacted. Thanks to everyone who participated! In the linked article you will find the evaluation of the survey: Best regards
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@filen_io
Filen
3 years
Feeling good today, use code "10GBFREE" to get 10 GB of storage added to your account. #cloud #encrypted #free #code #promo #filen #cloudstorage #storage #promocode #10gb
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@filen_io
Filen
2 years
@mueenulit thank you @mueenulit ! We are constantly improving our service and we will publish a new mobile update with improvements soon.
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@filen_io
Filen
2 years
@TomSparkReviews Thank you @TomSparkReviews for your S-Tier placement, we really appreciate it.✌️
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@filen_io
Filen
4 years
Great #news ! Our #iOS #app is now available in the App Store! Register now and get 10 GB of #free #cloud #storage
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@filen_io
Filen
11 months
@wlankabel The next update will include the Files integration😀
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@filen_io
Filen
2 years
@blocksurvey Thank you for mentioning us♥️
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@filen_io
Filen
3 years
We are pleased to introduce you to our new affiliate programm. Earn up to 10% of commision for each plan which is purchased over your personal link besides the free storage you get, when you refer a friend. Head over to and take a look.
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@filen_io
Filen
4 years
don't disappoint us 🤓 #opensource #cloudstorage
encrypted hard drive
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encrypted cloud storage
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@filen_io
Filen
10 months
@jskaall Yes, this will be the next major implementation after our planned service expansion. More detailed information will be added to the roadmap as soon as we can foresee the release:
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@filen_io
Filen
4 years
If you want to know how we #encrypt your sensitive #data , check out our 'how it works' under and become a #Filen -member.
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@filen_io
Filen
2 years
@moulehuels You can choose which files and folders you want to upload and download to different local and online folders. It does not start to sync anything before you setup at least one sync.
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@filen_io
Filen
2 years
@prodxpriv Hello @prodxpriv , our team is currently investigating the matter. We're sorry for the inconvenience caused.
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@filen_io
Filen
1 year
@iamrajubiswas Love and best wishes for you and all other users back!💛
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@filen_io
Filen
4 years
If you're interested in #encrypted #cloud storage made in #Germany , try out our free plan to see how easy it is to store your files #secure .
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@filen_io
Filen
3 years
@usr_penguin There is already a Linux version for our Sync client. Head over to our website to find it!
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@filen_io
Filen
7 months
@Daniel866941102 Wir halten ein Gleichgewicht zwischen Einmalzahlungen und wiederkehrenden Zahlungen aufrecht, damit es keinen Überverkauf gibt und die für uns laufenden Kosten trotzdem gedeckt sind. Aus diesem Grund sind zum Beispiel die größeren Lifetime-Pläne derzeit nicht aktiv. Von allen
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@filen_io
Filen
2 years
@Cyrus_S6 Hello @Cyrus_S6 , we are glad that you are satisfied with our new app!💪
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@filen_io
Filen
2 years
@Notknownguy @uD4ra @naomibrockwell @skiffprivacy @ProtonPrivacy @MEGAprivacy @Sync @pCloudapp @Tresorit @enteio @icedrivecloud @Cryptomator @VeraCrypt_IDRIX The only difference between the plans is the amount of storage and the payment interval. Everything is E2EE, starting with the free account.
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@filen_io
Filen
3 years
@aezyro Hey, @aezyro thank you for choosing us! A biometric lock will be implemented in the next update.
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@filen_io
Filen
2 years
@imxbdm Twitter only allows 140 characters in a tweet and we don't want to create a new tweet just for the survey link because the original link would have too many characters.
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@filen_io
Filen
7 months
@Daniel866941102 @jskaall This is possible with a locally hosted instance in conjunction with the desktop client.
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@filen_io
Filen
2 years
@tuiter1029 Yes, more information will follow in the next few days.😬
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@filen_io
Filen
2 years
@dpct_fc Our team is already working on a hotfix to come as soon as possible. We apologize for any inconvenience. Kind regards
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@filen_io
Filen
2 years
@tuiter1029 We are going to release new plans with our completely new and re-designed website. We do not want to give any ETA but we are already working on it. Kind regards
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@filen_io
Filen
4 years
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@filen_io
Filen
2 years
@RealZero Hello @RealZero The Hetzner data centers we use are powered by 100% green energy. Kind regards
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@filen_io
Filen
2 years
@Notknownguy You probably still have an old version of the app installed. You can download the latest version from the App Store. The bug is fixed in the latest version.
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@filen_io
Filen
2 years
@RaWhoolVijay Of course, when all the applications are ready without major changes, we will conduct a completely new independent audit for everything. Accordingly, there is no official one at the moment.
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@filen_io
Filen
2 years
@Cyrus_S6 Thank you, Cyrus!
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@filen_io
Filen
3 years
@errathetroll tomorrow 21:00/9 pm CEST
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@filen_io
Filen
4 years
@TweetMeRyan Unfortunately Safari on iOS only supports file downloads up to 1GB in size. Our app on iOS does support file downloads. You can mark them to be "available offline" and you can open them through other apps or export them. A "files app" integration for iOS will come soon.
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@filen_io
Filen
2 years
@HonestCitizen1 @HonestCitizen1 Yes, of course, we are also facing further company expansions in the near future.
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@filen_io
Filen
2 years
@mueenulit @rVampyToast @startpage @Bitwarden @firefox @ProtonMail @FirefoxRelay @signalapp @ProtonVPN @ProtonDrive Hello @mueenulit we do not delete every account after 3 month. Of course, we can't provide so much storage for many users for free for 2 years.
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@filen_io
Filen
2 years
@marcelomacruz Thank you, Marcelo!
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@filen_io
Filen
3 years
@l2AI2E We've performed a server upgrade, should be working fine now.
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@filen_io
Filen
2 years
@Notknownguy Hello, since it is not normal, we would need more information such as on which device or browser this problem occurs. Have you by any chance tried another browser? Is it a very large zip file? If so, it may just need to load a little longer to be generated.
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@filen_io
Filen
10 months
@FerTech Noted☑️
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@filen_io
Filen
10 months
@Being_Skysharma @Being_Skysharma As it is still a free account, and we have also described this in our ToS, a free account must log in once every 3 months to prevent a reset. However, you will also be reminded a few times beforehand by email.
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@filen_io
Filen
2 years
@ldexterldesign Hello @ldexterldesign , you are welcome to report anything you want to us via our support panel as this is the most direct way.🙂
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@filen_io
Filen
2 years
@fomm_io @fomm_io Das in den nächsten Tagen erscheinende Update wird dies beinhalten. Viele Grüße
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@filen_io
Filen
3 years
@theVirus00 Grazie per questo articolo sul blog!😀
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@filen_io
Filen
8 months
@BrightEyesDavid Hello @BrightEyesDavid , As the collaboration option with both read/write permissions is not yet implemented, an exchange of files as you intend would also work via a single account (sharing login) with sufficient storage.
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@filen_io
Filen
4 years
@TweetMeRyan We were performing a scheduled system upgrade. All services are back to normal.
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@filen_io
Filen
4 years
@SiciliamConsult Or you can store your data on #encrypted #cloudstorage to be extra #safe .
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@filen_io
Filen
2 years
@SteffenLiermann Yes, we don't have a timeline for it yet, but it's definitely coming.
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@filen_io
Filen
2 years
@tuiter1029 Hello @tuiter1029 , the winner will be drawn on may 4th.
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@filen_io
Filen
8 months
@Amaterasu8721 @Amaterasu8721 Hello, Exactly, everything is end-to-end encrypted by default. No additional folder is required.
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@filen_io
Filen
1 year
@Keith6844667896 Thank you for participating!
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@filen_io
Filen
2 years
@AlphaSnowLion 2nd December 12 PM CET like mentioned above😉
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@filen_io
Filen
10 months
@jiubashi @Patrick64708845 That's correct☑️
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@filen_io
Filen
1 year
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@filen_io
Filen
3 years
@ribZosh @Dwynr Yes, with all of our plans.
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@filen_io
Filen
3 years
@MaazJitsu We are working on full support.
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@filen_io
Filen
2 years
@MarkAssPandi @monero @MarkAssPandi Yes, we plan to add more currencies like Monero later this year.
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@filen_io
Filen
2 years
@Re4mstr We are aware of this current issue and will release a hotfix as soon as possible. We apologize for the inconvenience caused.
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@filen_io
Filen
2 years
@Notknownguy @Yubico Yes but there is currently no exact information when exactly
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@filen_io
Filen
2 years
@mitexleo Sure, what can we do for you?
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@filen_io
Filen
2 years
@lucas_orz Do you upload your files via the web or the sync client? Because pausing is only possible with the sync client, where you can click "Pause" either in the transfer window or in the sync settings.
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@filen_io
Filen
2 years
@mueenulit Well we have just released update 2.0.5 for the desktop client () and a new update for the mobile app is about to be released ()
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