FCMB Help @fcmb_help Twitter profile

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FCMB Help

4 years

Did you experience a failed transaction when you used the ATM or POS? Or you transferred money to a friend, and it hasn’t been received yet? Whatever it is, you don't have to visit the bank to lodge the complaint.

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FCMB Help

@fcmb_help

4 years

If you do not already have FCMB New Mobile, just click to download. #FCMB #MyBankAndI

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FCMB Help

@fcmb_help

4 years

Simply log it on FCMB New Mobile app in these easy and quick steps: 1. Login to FCMB New Mobile. 2. Click on the account you want to view. 3. Click the transaction you have challenges with. 4. Select “Initiate dispute” and follow the prompts.

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FCMB Help

@fcmb_help

4 years

Stay on top of your transactions with *329# and enjoy easy access to your bank statement whenever you need it. How to below: • Dial *329# • Choose 'Statement' (option 7), then select either full statement, or mini statement. It's that easy. #FCMB #MyBankAndI

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FCMB Help

@fcmb_help

4 years

We are excited to let you know you can now easily activate your debit card or select your PIN on our Internet Banking Platform. For now, this applies only to Mastercard and Verve Debit Cards.

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FCMB Help

@fcmb_help

4 years

1. Login to FCMBOnline (click on link in our bio) 2. Under “Card Management” menu, select “PIN Management” 3. Choose “Card PAN” 4. Select “PIN” or “Change PIN” or “Retrieve PIN” as applicable. 5. Enter required security details and Submit. Easy-peasy, right? #MyBankAndI

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FCMB Help

@fcmb_help

4 years

Don't fall for it! If you ever experience an issue using an ATM, go inside the bank to seek proper help. Stay vigilant and safe always! #FCMB #MyBankAndI

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FCMB Help

@fcmb_help

4 years

In using ATMs for your banking transactions, you may sometimes encounter challenges – cash gets stuck in the machine, your card is withheld or simply does not work well etc.

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FCMB Help

@fcmb_help

4 years

No matter the sort of challenge faced, you should never accept help from strangers, no matter how helpful they seem to be. This is because fraudsters often loiter around ATMs, looking for unsuspecting customers to defraud by offering to help them resolve one issue or the other.

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FCMB Help

@fcmb_help

4 years

So, when you pick up your instant Debit Card, just follow the simple steps below to set up your PIN:

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FCMB Help

@fcmb_help

2 years

@Okechukwumitchy Thank you for your patience. Your complaint has been forwarded to the appropriate team and awaiting feedback. Please bear with us.

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FCMB Help

@fcmb_help

4 years

@RuthSte07742330 Please call our Contact Centre on 0700 329 0000 or send a mail to customerservice @fcmb .com.

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FCMB Help

@fcmb_help

2 years

@alot_music Hello alot_music, how may we assist?

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FCMB Help

@fcmb_help

3 years

@sheikhulislam01 @cenbank @sheikhulislam01 Apologies for the inconveniences, for quick resolution of complaint, please send us a direct message on @fcmb_help .

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , please know that we do not like to see our customers inconvenienced. Kindly refer to our response in your DM for resolution. ~GO

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FCMB Help

@fcmb_help

2 years

@sastycl DM has been acknowledged, @sastycl .

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FCMB Help

@fcmb_help

5 months

@imnazzguy Hello @imnazzguy , we are sorry to hear about this. Please know that we are unable to send you a DM for assistance on your complaint. Kindly follow us and reach out to us via DM for further assistance. ~GO

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FCMB Help

@fcmb_help

2 years

@Mustaphalawal_ Apologies, please exercise patience for today's interbank settlement report to come out. And you may revert by tomorrow if not received.

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FCMB Help

@fcmb_help

2 years

@ugotwitts Apologies for the delay, ugotwitts. DM has been acknowledged.

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FCMB Help

@fcmb_help

3 years

@Oelhay1 Okay

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FCMB Help

@fcmb_help

2 years

@aroolak We apologize for the delay, @aroolak . Please DM the details of this transaction to @fcmb_help for assistance.

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FCMB Help

@fcmb_help

3 years

@derachukwudi_ @Ade_authority

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FCMB Help

@fcmb_help

2 years

@TeeGeezer @MyFCMB Done, please check your DM for response @TeeGeezer

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FCMB Help

@fcmb_help

4 years

@TheMediagent DM acknowledged. Thanks

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FCMB Help

@fcmb_help

2 years

@doctor_switch We apologize for this experience, @doctor_switch . Please send a DM to @fcmb_help for assistance.

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FCMB Help

@fcmb_help

4 years

@itzennywealth Apologies for the inconveniences. May we have your account number and the branch you visited for account upgrade via DM. Regards

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FCMB Help

@fcmb_help

2 years

@magic_sekani We regret making you feel this way; please send us a DM so that we can contact you and discuss how we can make things right. -LD

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FCMB Help

@fcmb_help

2 years

@sahkay30 @cenbank We sincerely apologize for any inconvenience @sahkay30 , kindly forward your complaint to @fcmb_help DM or send a mail to customerservice @fcmb .com to quickly resolve this.

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FCMB Help

@fcmb_help

2 years

@KLVNxxx Please accept our sincere apologize for the inconvenience, please send us a DM on @fcmb_help we can investigate this transaction. -LD

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FCMB Help

@fcmb_help

2 years

@moralmose Hello and apologies for delayed response, we hope the network is good now.

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FCMB Help

@fcmb_help

2 years

@scent_bydebby Please note that you have been refunded. 11-Oct-2022E76562RFD:WEB PYMNT @ Paystac*PiggyV11-Oct-20222,500.00

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FCMB Help

@fcmb_help

2 years

@EasyWorldTechs @MyFCMB @EasyWorldTechs DM has been acknowledged.

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FCMB Help

@fcmb_help

2 years

@BakareOluwake20 Hello @BakareOluwake20 , please DM @fcmb_help with the details of this transaction for assistance.

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FCMB Help

@fcmb_help

2 years

@brodieforlifee Apologies for delayed response, complaint has been logged for investigation and reversal.

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FCMB Help

@fcmb_help

3 years

@joshnwankwo Apologies, please share account number, amount and date

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FCMB Help

@fcmb_help

4 years

@dipsy_chilling We regret to read this. Kindly send us a DM.

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FCMB Help

@fcmb_help

2 years

@Azuzu_barbie Kindly share account details, amount and date of transaction.

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FCMB Help

@fcmb_help

2 years

@BlaqJudy You are welcome, 😊 Have an amazing day ahead.

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FCMB Help

@fcmb_help

6 months

@mac_awesom Hello @mac_awesom , Thank you for contacting FCMB! We have given a response via DM~GO

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FCMB Help

@fcmb_help

4 years

@Bolu_007G @Eduardo_Nero @MyFCMB

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FCMB Help

@fcmb_help

2 years

@Officialtemmy10 @FCMB Hello, your DM has been responded to. Thank you

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FCMB Help

@fcmb_help

3 years

@Hooladeemeji @MyFCMB Apologies, please provide your account number, amount and date

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FCMB Help

@fcmb_help

4 months

@UmanahIdaraesit Apologies for any inconvenience. However, please note that transaction is still within the space of settlement which is 24 working hours. This means transaction can auto reverse or can be settled on or before close of Business. After this period, you can revert to us. Thank you.

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FCMB Help

@fcmb_help

2 years

@omonicey DM has been acknowledged, @omonicey .

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , we sincerely apologize for the inconvenience. Please note that we strive to ensure our customers are not inconvenienced. Kindly refer to our response in your DM for resolution. Thank you. ~GO

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FCMB Help

@fcmb_help

4 years

@favourite_mario Kindly note that this has been attended to via DM. Regards

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FCMB Help

@fcmb_help

2 years

@FineAlajo Apologies for delayed response. Complaint has been logged for investigation and reversal. \

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , we sincerely apologize for the inconvenience. Please note that we strive to ensure our customers are not inconvenienced. Kindly refer to our response in your DM for resolution. Thank you. ~GO

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FCMB Help

@fcmb_help

2 years

@iam_khenirem Dear @iam_khenirem , Kindly note that your DM has been acknowledged. Regards,

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FCMB Help

@fcmb_help

2 years

@KingSally16 Apologies, please provide your account number, date of transaction and amount.

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FCMB Help

@fcmb_help

4 years

@favourite_mario Kindly note that this has been attended to via DM. Regards

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FCMB Help

@fcmb_help

3 years

@derachukwudi_ @Ade_authority Practice covid restriction 😉

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FCMB Help

@fcmb_help

4 years

@LEXYtee_mark @MyFCMB Resolution requires time to avoid error.

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FCMB Help

@fcmb_help

4 years

@iamchefet @MyFCMB @cenbank Hi Chefet, we received your previous message and responded swiftly. However, further information was requested for assistance which you responded not quite long. Kindly exercise patience while we get to you again. Alternatively, you can reach us on 0700 329 0000. Regards.

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FCMB Help

@fcmb_help

4 years

@UncleShark5 Kindly send a DM

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FCMB Help

@fcmb_help

6 months

@usmnmbrk Rvsl:3078817650 Appok To Zenit10-May-20241,000,000.00/ This has been reversed.

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FCMB Help

@fcmb_help

2 years

@Odunayo38308021 Thank you for choosing FCMB.

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FCMB Help

@fcmb_help

4 years

@olaoluwaxalabi @MyFCMB Feedback shared earlier. Thank you.

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FCMB Help

@fcmb_help

4 years

@Olayinka1114 Kindly send us a DM with your account details. Regards

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FCMB Help

@fcmb_help

2 years

@PreciousOyind14 Done... Please check your DM for update. @PreciousOyind14

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FCMB Help

@fcmb_help

1 year

@MogbojuriJ @MyFCMB Please provide the details of this transaction - date, amount, and account number to enable us investigate this transaction.

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FCMB Help

@fcmb_help

2 years

@OfficialNicho12 Please note that such takes 3-5 working days.

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FCMB Help

@fcmb_help

2 years

@Deejah24 Please provide your details.

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FCMB Help

@fcmb_help

3 years

@EslaObidike Keyword: received

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FCMB Help

@fcmb_help

5 months

@_NWAMAKAA_ Apologies for any inconvenience. However, please note that transaction is still within the space of settlement which is 24 working hours. This means transaction can auto reverse or can be settled on or before close of Business. After this period, you can revert to us. Thank you.

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FCMB Help

@fcmb_help

2 years

@always_law @MyFCMB Good day, always_law. Please state your complaint.

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FCMB Help

@fcmb_help

4 years

@Ety_Idiong You may kindly send us a DM with account number and details of the expected refund for us to assist further. Regards

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FCMB Help

@fcmb_help

4 years

@Daddyson_T Kindly check DM response. Regards

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , please know that we do not like to see our customers inconvenienced. Kindly refer to our response in your DM for resolution. ~GO

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FCMB Help

@fcmb_help

2 years

@nenyechi84 Apologies, please provide your account number, date of transaction, amount, and the session ID.

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FCMB Help

@fcmb_help

2 years

@OUTSIDERS_CREW Kindly respond to your DM, @OUTSIDERS_CREW .

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FCMB Help

@fcmb_help

2 years

@ammayorh Hello and apologies for delayed response. Complaint has been logged for investigation and reversal.

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FCMB Help

@fcmb_help

4 months

@KinglyObehi Hello @KinglyObehi , we are sorry to read about this. Please reach out to us via DM with the transaction details to enable us to assist. ~GO

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FCMB Help

@fcmb_help

4 years

@OddFarmX @MyFCMB You are much welcome.

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FCMB Help

@fcmb_help

3 years

@Uche886380821 @MyFCMB @Uche886380821 Please accept our sincere apologies for inconveniences experienced. Kindly note that the pending reversal is receiving urgent attention and we will revert to you on it. Regards

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FCMB Help

@fcmb_help

1 year

@AdesuaKella Good day, AdesuaKella. Please provide the details of this transaction - date, amount, and account number to enable us investigate this transaction.

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , we sincerely apologize for the inconvenience. Please note that we strive to ensure our customers are not inconvenienced. Kindly refer to our response in your DM for resolution. Thank you. ~GO

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FCMB Help

@fcmb_help

2 years

@danjarma1 Compliant has been logged for investigation and reversal.

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FCMB Help

@fcmb_help

2 years

@mclaids Apologies for late response, review shows that this has been resolved.

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FCMB Help

@fcmb_help

5 months

@BLord_Crypto Hello @BLord_Crypto , we sincerely apologize for the inconvenience. Please note that we strive to ensure our customers are not inconvenienced. Kindly refer to our response in your DM for resolution. Thank you. ~GO

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