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Paramount+ Help Profile
Paramount+ Help

@askparamount

9,605
Followers
79
Following
154
Media
65,244
Statuses

Providing a mountain of support for A Mountain of Entertainment™, every day from 9AM-12AM ET. You can also find quick answers at .

Los Angeles, CA
Joined November 2018
Don't wanna be here? Send us removal request.
@askparamount
Paramount+ Help
5 years
@btsoftness Hi, Eli! We're so happy you loved their performance on The Late Show with Stephen Colbert! Shows that air live on CBS are available within 24 hours on CBS All Access. You can stream clips or the full episode when it's available, here: . Happy streaming! 😊
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@askparamount
Paramount+ Help
3 years
Wondering how to watch the SEAL Team season 5 finale? We can help! You can stream all of SEAL Team exclusively on Paramount+. Not a Paramount+ subscriber? No problem! Go to and click TRY IT FREE to get started. For more, visit .
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@askparamount
Paramount+ Help
4 years
We are currently investigating reports of technical issues with the service. We apologize for the inconvenience.
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@askparamount
Paramount+ Help
2 years
We are aware of customers experiencing issues signing in. We are investigating the issue and appreciate your patience.
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@askparamount
Paramount+ Help
3 years
@maximusmom13 Hi Myriam, we're here to help. Please send us your email address, zip code and full name via DM, so we can locate your account & get started on a solution. We look forward to hearing from you! *MG
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@askparamount
Paramount+ Help
1 year
@CFC_Ali10 Hi, Ali! Thanks for reaching out to Paramount+. We're happy to help. Please send us a DM with your ZIP code, first & last name, and the email address associated with your subscription for further assistance. We look forward to hearing from you! *LB
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@askparamount
Paramount+ Help
2 years
Time to head back to Kingstown! Fit right in with the McLusky family and pick your favorite Mayor of Kingstown character as your Paramount+ profile avatar. Have questions about profiles? Visit then stream the new season of Mayor of Kingstown on Paramount+.
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@askparamount
Paramount+ Help
1 year
@alexandertperry Hi, Alex! We're sorry for the recent issue you encountered. This has since been resolved and you can continue streaming your favorite shows on Paramount+. If there's anything else we can assist you with, please send us a message. We're happy to help! *AL
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@askparamount
Paramount+ Help
2 years
Great news! The reported sign in issue has been resolved. Before diving in, you may need to clear your cache first. You can find instructions on how to do so at . If you continue to experience problems, please DM us for further support. Thanks!
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@askparamount
Paramount+ Help
3 years
@bnowalk Hi! We're sorry we don't currently offer season 1 episode 19 of Star Trek: Deep Space Nine as part of Paramount+ due to streaming rights. Please check back often, as we're always working to make even more available to you. Thank you! *AV
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@askparamount
Paramount+ Help
1 year
@corn_maestro Hi! Thanks for contacting Paramount+! Our subscribers can stream seasons 1-8 of RuPaul's Drag Race All Stars, here: . If you have any questions, please send us a DM for assistance. We’re always happy to help! *AV
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@askparamount
Paramount+ Help
4 years
We are currently investigating reports of technical issues with the service. We apologize for the inconvenience.
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@askparamount
Paramount+ Help
1 year
🤩 Tonight at 8PM ET/5PM PT, stream the 76th Annual Tony Awards live (Premium only) or on demand the next day. Want to stream live and need help upgrading your plan? We’ve set the stage for you with these steps: . Only available to stream within the U.S.
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@askparamount
Paramount+ Help
3 years
We are aware of issues impacting the service. We are investigating the issue and appreciate your patience.
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@askparamount
Paramount+ Help
22 days
@MonicaBagulho Hi! You can stream the American Music Awards 50th Anniversary Special today, October 6 at 8PM ET / 5PM PT live on CBS with the Paramount+ with SHOWTIME plan or on demand the following day with any plan. For help upgrading your plan to stream live, visit .
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@askparamount
Paramount+ Help
2 years
Ready to celebrate the best of Broadway? On 6/12 @ 7PM ET/4PM PT, stream The Tony Awards: Act One exclusively on Paramount+. At 8PM ET/5PM PT, stream the 75th Annual Tony Awards live (w/Premium) or on demand the next day. More info: Available only in U.S.
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@askparamount
Paramount+ Help
2 years
We are aware of the issues impacting the service. We are investigating and appreciate your patience.
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@askparamount
Paramount+ Help
3 months
@sydneypiexo Hi, Sydney! Thank you for sharing your concerns. Your opinions and comments are important to Paramount+. We value feedback from our customers and will pass along your message to the appropriate department. *JP
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@askparamount
Paramount+ Help
2 years
@DreamChaser_Sp Hi! Thanks for asking! As soon as we have details on the premiere date, we'll be sure to let our customers know. Stay tuned! *VM
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@askparamount
Paramount+ Help
2 years
Setting course for seasonal adventures?🚀 Keep the whole crew engaged with new episodes of Star Trek: Prodigy, now streaming on Paramount+. With a Premium plan, stream offline wherever you boldly go by downloading shows and movies ahead of time. Learn how:
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@askparamount
Paramount+ Help
4 years
The same great customer care team behind CBS All Access Help is proud to bring you Paramount+ Help. Should you have any questions, consider us your travel guide through a whole new world of entertainment. For quick answers, check out  or send us a DM!
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@askparamount
Paramount+ Help
3 months
@TwistedFateBB Hi! Thank you for sharing your concerns. Your opinions and comments are important to Paramount+. We value feedback from our customers and will pass along your message to the appropriate department. *JP
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@askparamount
Paramount+ Help
1 year
@GamerVev Hi Amanda! We're sorry you're having streaming issues! Sounds like this is a job for our tech team. Please DM us your email address, so we can look up your account & get started on a solution. We look forward to assisting you. *RW
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@askparamount
Paramount+ Help
4 years
We are currently investigating reports of technical issues with the service. We apologize for the inconvenience.
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@askparamount
Paramount+ Help
3 years
@DaTweetingBorb Hi, thanks for letting us know. Your feedback is important to us and helps our developers either improve existing features or add new ones. We'll pass this along to them! *AL
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@askparamount
Paramount+ Help
3 months
@ver_sayce Hi! We're sorry to hear about your experience and are here to help. Please DM us your email, so we can look up your account & investigate this further. Thanks! *MC
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@askparamount
Paramount+ Help
5 months
@JasonXBeats Hi! Please DM your ZIP code, first & last name, and the email associated with your subscription, so we can locate your account and assist you further. *MC
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@askparamount
Paramount+ Help
2 years
Catch March Madness® on CBS live with a Paramount+ Premium plan. If you currently have an Essential plan, it's time to shoot your shot and upgrade your subscription. Not sure how? We're here with the assist: . #MarchMadness
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@askparamount
Paramount+ Help
3 years
Howdy! 🤠 Tune in to Paramount+ to stream the CMT Awards tonight at 8/7c live with a Premium plan or catch it on demand within 24 hours. Have questions? We're happy to help! Send us a DM or find quick answers at .
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@askparamount
Paramount+ Help
4 years
The reported technical issues with the service have been resolved, and you can now return to streaming your favorite shows on CBS All Access. If you continue to experience problems, please reach out to us here or
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@askparamount
Paramount+ Help
4 years
@MattHanvey Hi Matt, great news! By popular demand, The Young and the Restless theme week episodes are now available on demand for @CBSAllAccess subscribers. Just visit [] for select episodes from past seasons. *RW
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@askparamount
Paramount+ Help
1 year
Watching the NWSL Championship? 6PM ET: Pregame coverage @ CBS Sports Golazo Network 7:30PM ET: Pregame continues @ CBS (live on Paramount+ with SHOWTIME plan) 8PM ET: NWSL Championship @ CBS (live on Paramount+ with SHOWTIME plan) Stream on demand after the match with any plan.
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@askparamount
Paramount+ Help
3 years
The 64th Annual GRAMMY Awards are Sunday, April 3 at 8pm ET/5pm PT. 🎶 Catch every can't-miss moment live with a Premium plan or on demand the next day with an Essential plan. Need help upgrading your plan? We've got award-worthy instructions at .
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@askparamount
Paramount+ Help
4 years
@SteveInSacto Hello! We're sorry for the delay. Periodically, the Big Brother Live Feeds will switch to alternative content, such as our adoptable puppies cam. We know how important the Live Feeds are to you, and our goal is to keep interruptions to an absolute minimum. *CC
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@askparamount
Paramount+ Help
1 year
@TrekCore Hi! We're sorry for the recent issue you encountered. This has since been resolved and you can continue streaming your favorite shows on Paramount+. If there's anything else we can assist you with, please send us a message. We're happy to help! *AL
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@askparamount
Paramount+ Help
22 days
@freya_sr1 Hi! We're sorry for the inconvenience, but we're happy to help. You can stream the American Music Awards 50th Anniversary Special on Sunday, October 6 at 8PM ET / 5PM PT live on CBS with the Paramount+ with SHOWTIME plan or on demand the following day with any plan. As a
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@askparamount
Paramount+ Help
3 years
@SEALTeamFandom Hi, thanks for asking! As soon as we have details on the premiere date, we'll be sure to let our customers know. Stay tuned! *MG
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@askparamount
Paramount+ Help
3 years
@adanx Hi, Adan. If you’re a T-Mobile and Sprint postpaid consumer voice wireless and Home Internet customer (including T-Mobile for Business customers) on an eligible plan, you’ll be sent a unique code from T-Mobile on November 9. Stay tuned for more info coming November 9. *LM
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@askparamount
Paramount+ Help
4 years
The reported technical issues have been resolved, and you can now return to streaming your favorite shows on Paramount+. If you continue to experience problems, please tweet us or DM us for further support, if needed.
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@askparamount
Paramount+ Help
2 years
We’re currently experiencing an intermittent issue affecting our phones, but our team’s working to resolve it as soon as possible. In the meantime, you can get immediate help right here on Twitter.
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@askparamount
Paramount+ Help
5 years
Great news! The reported issues with and our apps have been resolved, and you can now return to streaming your favorite shows on CBS All Access. If you continue to experience problems, please reach out to us @cbsaahelp or
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@askparamount
Paramount+ Help
2 years
We are aware of the issues impacting the service. We are investigating and appreciate your patience.
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@askparamount
Paramount+ Help
2 years
Great news! The reported issues have been resolved, and you can now return to streaming your favorite shows on Paramount+. If you continue to experience problems, please DM us for further support.
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@askparamount
Paramount+ Help
4 years
CBS All Access becomes Paramount+ on March 4th. Not a subscriber, but still a fan of CBS? To keep streaming your favorite CBS shows for free or with your TV provider, just visit or the ✨NEW✨ CBS app starting March 4th. Learn more:
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@askparamount
Paramount+ Help
3 years
@jessiiccaa Hi! We're sorry we don't currently offer Survivor Australia as part of Paramount+ due to streaming rights. Please check back often, as we're always working to make even more available to you. Thank you! *AL
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@askparamount
Paramount+ Help
5 years
@LeahShepard1 Hi, Leah! We appreciate your interest! Starting January 23rd, you can stream new episodes of Star Trek: Picard on Thursday mornings, exclusively on CBS All Access, here: . Happy streaming! 🖖 *TD
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@askparamount
Paramount+ Help
7 months
@HDK409 Hi, Gohan! We're sorry to hear about your experience and are here to help. Please send us your email via DM, so we can locate your account & get started on a solution. We look forward to hearing from you! *CL
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@askparamount
Paramount+ Help
4 years
Here's something to be thankful for! Should you have any questions over the holiday weekend, we'll be here to help. Thanksgiving day, our hours will be 8am-6pm PST to make sure our team gets a taste of the festivities. 😋🍽️ Happy Thanksgiving from the CBS All Access Help team!
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@askparamount
Paramount+ Help
3 years
Our new Essential plan has arrived for just $4.99/month! If you’re a current Limited Commercials subscriber, your benefits (including your local live CBS station) and price of $5.99/month will NOT change. Learn more:
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@askparamount
Paramount+ Help
6 years
We are aware of issues impacting and our apps. We are investigating the issue and appreciate your patience!
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@askparamount
Paramount+ Help
2 years
@colbertlateshow @AnEnigmaDave Hi, we’re sorry to hear you’re having issues. Please check your inbox for our reply to your PM. We look forward to assisting you further! *LB
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@askparamount
Paramount+ Help
7 months
@EdWobble Hi, Ed! We're sorry for the inconvenience. If assistance is needed, please DM us your email, so we can look up your account and get started on a solution. Thank you!
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@askparamount
Paramount+ Help
2 months
@FlavorFlav Hi! If you missed the VMAs live, we have good news. Paramount+ subscribers can stream the MTV VMAs, here: Let us know if you have any questions. We’re always happy to help! *ZW
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@askparamount
Paramount+ Help
5 years
We're aware of intermittent issues impacting and our apps. We are investigating these issues. Thank you for your patience.
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@askparamount
Paramount+ Help
4 months
@fesshole Hi! We apologize for the inconvenience. Please DM your ZIP code, first & last name, and the email associated with your subscription, so we can locate your account and assist you further. *KW
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@askparamount
Paramount+ Help
3 years
Select holiday specials airing on CBS will not be available to stream on Paramount+ due to streaming rights, but have no fear! There's still plenty of holiday cheer to be found here. We've gathered our festive favorites for our Paramount+ subscribers at .🎁
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@askparamount
Paramount+ Help
2 years
We are aware of issues impacting the service. We are investigating the issue and appreciate your patience.
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@askparamount
Paramount+ Help
3 years
We are aware of issues impacting the service. We are investigating the issue and appreciate your patience.
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@askparamount
Paramount+ Help
2 years
@pinkccc24 Hi, we appreciate your patience. We're sorry you're having trouble streaming at the moment! Please DM us your email address, so we can look up your account & investigate this further. Our Customer Care team is happy to help! *AL
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@askparamount
Paramount+ Help
2 years
@softlyforjy Hi! Hi! Paramount+ is an online streaming service that offers more than 30,000 episodes and movies, Paramount+ Original Series, live TV, and a library of fan favorites from across all our brands. You can start your Paramount+ FREE TRIAL, here: *RE
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@askparamount
Paramount+ Help
6 months
@raraujo28 Hi, Rodolfo! We're sorry for the inconvenience. We're here to assist. First, try restarting your device then relaunch Paramount+. Didn't do the trick? Visit for instructions or send us a message, so we can investigate further. *AP
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@askparamount
Paramount+ Help
6 months
@ricedolldraws Hi! You can catch the show Rise of the TMNT on Paramount+ for some exciting ninja action! For further assistance, please DM us your email using the link below. *JP
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@askparamount
Paramount+ Help
4 years
Due to higher-than-normal volume, our responses may be delayed. Please know that we are working hard to respond to all inquiries as fast as possible. In the meantime, you can find quick answers to FAQs at . Thank you for your patience and understanding!
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@askparamount
Paramount+ Help
2 years
@punkisnotdedd Hi, we're sorry for the inconvenience. Periodically, the Big Brother Live Feeds switch to alternative content, like our adoptable puppies cam. We know how important the Live Feeds are to you & our goal is to keep interruptions to a minimum. Thanks for understanding! *MG
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@askparamount
Paramount+ Help
4 years
This Monday, February 15th, UEFA 👏 IS 👏 BACK 👏 Visit for help with all things UEFA or send us a DM for a game winning assist from our Customer Care Team. ⚽️
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@askparamount
Paramount+ Help
2 years
We are aware of issues impacting Essential subscribers’ ability to stream NFL games. We are working to restore service as quickly as possible. We appreciate your patience.
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@askparamount
Paramount+ Help
8 months
@beccadance8 Hi, Becca! We’re sorry for the inconvenience. Due to streaming rights, some content may not currently be available. We’re always working hard to make more available to you, so please check back often! Please DM for further assistance. *DK
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@askparamount
Paramount+ Help
4 years
We are currently investigating reports of technical issues with the service. We apologize for the inconvenience.
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@askparamount
Paramount+ Help
2 years
@nasboat3K Hi! Sorry for any confusion. Despite reports, all 200 episodes of Beavis and Butt-Head aren't currently available on Paramount+, but they WILL be coming throughout the year, so stay tuned! *MP
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@askparamount
Paramount+ Help
5 years
Great news! The reported issues with and our apps have been resolved, and you can now return to streaming your favorite shows on CBS All Access. If you continue to experience problems, please reach out to us @cbsaahelp or
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@askparamount
Paramount+ Help
2 years
Great news! The reported issues have been resolved, and you can now return to streaming your favorite shows on Paramount+. If you continue to experience problems, please DM us for further support.
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@askparamount
Paramount+ Help
11 months
@TennisHead6 Oh no! We're sorry you're getting error messages. You'll find types of errors and common fixes at . You can also get more troubleshooting tips at or send us a message with your email and device info, so we can help. *AV
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@askparamount
Paramount+ Help
3 years
Premium subscribers, don't forget to catch the Celebrity Big Brother premiere live at 8/7c. Heads up that the Live Feeds are temporarily delayed. We’ll post more information about the live feeds on Friday, so stay tuned.
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@askparamount
Paramount+ Help
5 years
@naminiexz Hi! Thank you for contacting us. You can watch BTS perform tonight on the Late Late Show with James Corden on CBS and CBS All Access. Visit the link below for more information on the show and more. Enjoy!
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@askparamount
Paramount+ Help
2 years
Never trust a smile again. The psychological thriller, Smile, is now streaming on Paramount+. Wondering if ads will interrupt movie night? Essential subscribers will only see ads before the movie starts. Have more movie questions? We got just the ticket: .
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@askparamount
Paramount+ Help
2 years
The issues impacting our Customer Service phone lines have been resolved. Thank you for your patience!
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@askparamount
Paramount+ Help
2 years
@LoookOverThere Hi! We're sorry you're having issues! Sounds like this is a job for our tech team. Please DM us your email address, so we can look up your account & get started on a solution. *MP
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@askparamount
Paramount+ Help
4 years
On March 4, CBS All Access is becoming Paramount+! But you don't have to wait until then for answers to frequently-asked questions. Just check out our Paramount+ FAQ article:
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@askparamount
Paramount+ Help
2 years
Heads up: Due to CBS News coverage during the original time for Big Brother, Thursday’s weekly eviction episode of Big Brother will move to a special 2-hour episode on Sunday, July 24 (8-10pm ET/PT). 🚨 Be aware that the Live Feeds will contain spoilers of who gets evicted. 🚨
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@askparamount
Paramount+ Help
5 months
@SonicWorld551 Hi! Paramount+ subscribers can watch the Sonic the Hedgehog trailer here: . To sign up, visit and click the Try it FREE icon (new subscribers only). Got questions? Please send us a message. Thank you! *EN
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@askparamount
Paramount+ Help
2 years
The dumbest space movie ever made has landed on Paramount+.🚀 Beavis and Butt-Head Do the Universe is now streaming. Ready for liftoff? Grab the Beavis to your Butt-Head, and go on this comical, cosmic adventure together using Apple SharePlay. Here's how: .
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@askparamount
Paramount+ Help
4 years
You know what day it is. 🎉🏈🎉 And your CBS All Access Help team is here to tackle any questions that come our way! For immediate answers, check out our Super Bowl FAQ, here: . If you need any further assistance, toss us a DM, and we'll be there in a snap!
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@askparamount
Paramount+ Help
6 months
@dvdj2713 Hi! Thank you for reaching out. Your feedback is important to us and helps our developers either improve existing features or add new ones. We'll pass this along to them! *IS
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@askparamount
Paramount+ Help
5 years
@tuvok89 Hi! Thank you for contacting us. We are working to expand CBS All Access to new territories so more people can enjoy it. We apologize for the inconvenience and appreciate your patience.
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@askparamount
Paramount+ Help
3 years
Yellowstone isn't available on Paramount+, but we have series you'll love! Catch the Duttons in 1883, a Yellowstone origin story, or watch Mayor of Kingstown from Yellowstone co-creator Taylor Sheridan — both series now streaming on Paramount+. More info: .
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@askparamount
Paramount+ Help
2 years
We are aware of the issues impacting the service. We are investigating and appreciate your patience.
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@askparamount
Paramount+ Help
22 days
@_karenkari Hi, Kasia! Thanks for asking. For questions about Paramount+ international, please contact our international support team at . *RA
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@askparamount
Paramount+ Help
2 years
Great news! The reported issues have been resolved, and you can now return to streaming your favorite shows on Paramount+. If you continue to experience problems, please DM us for further support.
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@askparamount
Paramount+ Help
3 years
🚨BREAKING NEWS!🚨 Introducing My List, a new watchlist feature available on Paramount+! Found a show or movie you want to watch? Just click the + icon, and then visit My List on the homepage to start streaming. Get help building your list at .
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@askparamount
Paramount+ Help
2 years
@thebridgemma Hi, Tommy! Sorry for any confusion. Despite reports, all 200 episodes of Beavis and Butt-Head aren't currently available on Paramount+, but they WILL be coming throughout the year, so stay tuned! *MP
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@askparamount
Paramount+ Help
2 years
Due to higher-than-normal volume, our responses may be delayed. Please know that we are working hard to respond to all inquiries as fast as possible. In the meantime, you can find quick answers to FAQs at . We greatly appreciate your patience!
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@askparamount
Paramount+ Help
3 years
We are aware of issues impacting the service. We are investigating the issue and appreciate your patience.
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