All round support for
@Wowcher
. Ask a question, get help, or say hi! Available here Mon-Fri, 8am-4:30pm. Please DM us with your order info for assistance.
@AdamPugh
Hi Adam. Although the deal made it clear that there would be a surcharge for long hair, Wowcher was unaware that JackieAndCo were asking for surcharges depending on hair type. We have suspended this deal from our website whilst we investigate this fully with JackieAndCo.
@rachellote
Hello,
To request a refund of your mystery holiday deal, please contact the Wowcher Travel Customer Service team via our contact form and an adviser will get back to you as soon as possible.
@littlerossross
Hello,
To request a refund of your mystery holiday deal, please contact the Wowcher Travel Customer Service team via our contact form and an adviser will get back to you as soon as possible.
.
@xo__KH
Hello,
The draw for the mystery holiday is taking place today and you will be contacted by Weekender Breaks within 10 working days of the draw date to complete your booking.
@ally13
Hello, I can see the merchant were contacted regarding this on Friday. Please allow 3 working days for their response. If you have not had a response from the merchant by tomorrow, simply respond back to the email you received from us advising of this and we can assist further.
@ZannaClayton
Hello,
There has been two mystery holiday deals. The first deal has already been drawn on the 9th July and customer's are being contacted with their destinations. The second deal will be drawn on the 31st July with customers being contacted within 10 working days of this date.
@imaborem0stly
Hello,
Please allow until 7pm tonight to be contacted by Weekender Breaks with confirmation your destination and to complete your booking. If you find that you have not been contacted by then, you reach out to them on 0203 3261 523 to complete your booking.
@braindeadlife
@jessfreethx
Hello,
Excpetions would be made if you have not been contacted or if you are stuggling to reach them. We would ask that you allow until at least Tuesday 23rd July to be contacted; if you have not been contacted by then, please let us know and we can assist you.
@Jade36887693
Good afternoon,
Weekender Breaks are aiming to contact customers within two working days of the draw date (09/07/19) to confirm their destinations; however, due to unexpected high demand, it may take up to a maximum of ten working days from the draw date.
@keithahigham
Good morning, please could you email us on webhelp
@wowcher
.co.uk quoting your order number and attaching these photos, and we can take a look in to this for you. Thank you.