UrbanCompany Assist Profile Banner
UrbanCompany Assist Profile
UrbanCompany Assist

@UC_Assist

6,649
Followers
200
Following
30
Media
78,060
Statuses

Urban Company's official support handle, here at your disposal. Let us know how we can help!

Joined December 2015
Don't wanna be here? Send us removal request.
@UC_Assist
UrbanCompany Assist
3 years
@shruti_verma Hi Shruti, As of now the service is only available in Bangalore. We are constantly expanding and increasing our radius while closely monitoring quality checks, thus it is a gradual process. We hope you understand and look forward to serving you soon!
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@UC_Assist
UrbanCompany Assist
3 years
@kish2011_ Hi Kishore, The 99 per day is a 1 day trial offer and includes preparation of 1 meal of your choice and the food will be prepared for maximum 4 members in a family.
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@UC_Assist
UrbanCompany Assist
6 years
@varuntan Hi! We look forward to serving you tomorrow. You can DM us your registered number after placing a request and we will make sure your experience is great :)
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@UC_Assist
UrbanCompany Assist
3 years
Hi, This is a misrepresentation of facts. The said partner made Rs 1,941 for the 4 jobs after UC commissions, and not Rs 67 as claimed. Further after removing travel and product costs, she made Rs 1,141 for the 4 jobs. Refer to the blog's appendix
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@UC_Assist
UrbanCompany Assist
2 years
@theblackmanda Hey Chetan, Could you please share us your registered contact number via DM so that we can retrieve the partner details.
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@UC_Assist
UrbanCompany Assist
4 years
Hi Anushka. We do provide bed assembly as a service. This can be found in the Carpenter service under the sub-section of 'Furniture Assembly.'
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@UC_Assist
UrbanCompany Assist
2 years
@SachdevaAmita @kk_jpr @ssvirendra @shriram_l @Shambhu_HJS @HJS_Delhi @anti_conversion @bhakti256 Hi Amita, We're sorry to hear about your less than ideal experience with us. Customers safety is our prime importance. Please DM us your registered contact details and a representative will be in touch with you to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
4 years
@rahulkanwal Hi Rahul. Your time and experience are important to us and we apologise for the trouble you faced. A representative will be in touch shortly to provide an update with regards to the service.
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@UC_Assist
UrbanCompany Assist
3 years
Hi Nishant, We could not retrieve any details from this number, please share the phone number associated with your account so we can assist you further.
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@UC_Assist
UrbanCompany Assist
3 years
Hi Sandeep, We regret the inconvenience caused to you. Please share your concern along with registered contact details via DM, we will check this and assist you accordingly.
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@UC_Assist
UrbanCompany Assist
2 years
Hi Karan, Could you please write to us over a DM with your registered contact details and we will get back to you right after!
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@UC_Assist
UrbanCompany Assist
6 years
Hi Robin, We apologise for the inconvenience caused. This is certainly not the experience we want you to have. Our team is working on your concern and our representative will soon get in touch with you.
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@UC_Assist
UrbanCompany Assist
3 years
@_aamnakhan Hi Aamna, We have taken your feedback and we will forward the same to the concerned team. Hope to serve you soon!
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@UC_Assist
UrbanCompany Assist
3 years
Hi Abhirup, We suggest you to avoid entering the disinfected area for upto 1 hour after the service. To ensure this, professional will leave out one room for use which will be treated after the rest of the house is ready to use.
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@UC_Assist
UrbanCompany Assist
2 years
@vijaysingh432 Hi Vijay, The details have always been available and provided to all our customers in the detailed invoice which is shared after the service is completed. 1/2
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@UC_Assist
UrbanCompany Assist
8 years
#RamadanMubarak ! Here are some #tips from our dieticians to help you out\-
Tweet media one
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@UC_Assist
UrbanCompany Assist
4 months
@UdayD007 Hi Uday, Thank you for reaching out. We provide 30 days warranty on our AC services. If you face any difficulty please share your registered contact details with us via DM so that we can help you in a better way.
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@UC_Assist
UrbanCompany Assist
8 years
3 simple #DIY hacks to protect your house this #monsoon : #homeimprovement #tips
Tweet media one
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@UC_Assist
UrbanCompany Assist
6 years
Hi Anshul, We apologise for the inconvenience caused. Please DM us your registered contact details and we will have this looked into.
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@UC_Assist
UrbanCompany Assist
4 years
Hi Arnav, We're sorry to hear about your less than desirable experience with us. Please DM us your registered contact details and a representative will be in touch with you to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
5 years
@nishant_india Hi Nishant, We apologise for this. This is certainly not the kind of service we intend to deliver. Kindly DM us your registered details and our team will be in touch to understand what went wrong and help you with the same.
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@UC_Assist
UrbanCompany Assist
7 years
Hey Pavan, we hope our representative was able to address your concerns to your satisfaction.
@kanuga_pavan
Pavan kanuga
7 years
@UrbanClapAssist Still waiting for your reply!!!
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@UC_Assist
UrbanCompany Assist
3 months
@RaizyMagicka Hi, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
7 months
@l26403181 Aapko hui asuvidha ke liye hume khed hai. Humne aapka concern humari relevant team ko share kar diya hai taaki aapki samasya ka samadhan kiya jaa sake. Aapse anurodh hai thoda samaye de taki team aapko update kar sakein aur aapki samasya ka hal kar sakein.
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@UC_Assist
UrbanCompany Assist
4 years
@CaDalmia Hi, We are sorry for the unpleasant experience. A representative is getting on a call shortly to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
4 months
@pratyay_roy Hi Pratyay, We apologize for the inconvenience. We would like to inform you that for the hair styling category, there is a high chance of assigning a male professional as the ratio of female professionals is low.
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@UC_Assist
UrbanCompany Assist
3 years
@NijiSachiv Hi Ajeet, We are sorry that you are facing this issue. Please be assured a representative will get in touch with you to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
5 years
@hinzirocks Hi Hina, We're so sorry for this. A representative will be in touch with you shortly to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
5 months
@Rituparn25 Hi Rituparn, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your detailed concern via DM as we did not find any active booking. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
4 months
@adnan_sayyed12 Hi Sayyed, We apologize for the inconvenience. Please share your registered contact details and specific concerns with us over DM. Our team will promptly reach out to you via phone call to address your issues and work towards finding a satisfactory solution.
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@UC_Assist
UrbanCompany Assist
6 years
Hi Kewal, We apologise for the inconvenience caused. This is certainly not the experience we want you to have. We understand that your service has been rescheduled for 11 am today and we'll make sure it is delivered to your satisfaction
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@UC_Assist
UrbanCompany Assist
3 years
@divyalmao Hi Divya, We would like to discuss this over a call. Please confirm us your registered contact details over DM, we'll help out in the best ways.
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@UC_Assist
UrbanCompany Assist
6 years
Hi Govind, apologies for this experience. A representative is getting in touch with you shortly.
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@UC_Assist
UrbanCompany Assist
4 months
@Adv_ARai Hi, we regret to hear that you have had a bad experience with us. We shall be reaching out to you over a call shortly to address your concern and help to resolve the same.
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@UC_Assist
UrbanCompany Assist
4 months
@ShrutikaSri Hi, Thank you for the details, we are checking this with our team. Please allow us some time to get back to you with an update.
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@UC_Assist
UrbanCompany Assist
5 months
@TumpaMajumder13 Hi Tumpa, We apologize for the inconvenience caused. Could you please share the registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
4 months
@gnumonk Hi, we're sorry that we have not provided you with a resolution yet. Please be assured that our team is working on this and we'll get back to you with an update.
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@UC_Assist
UrbanCompany Assist
4 months
@sannu_moses Hi, We are getting a call back arranged for you. Seeking your extended support and patience in the meantime.
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@UC_Assist
UrbanCompany Assist
4 months
@SehgalVishal11 Hi Vishal, We are awaiting your details. Request you to please help us with your registered contact number so that we can get this sorted for you ASAP! A representative will be in touch with you regarding the concern on priority.
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@UC_Assist
UrbanCompany Assist
3 months
@GauravS46097843 Hi Gaurav, We apologize for the inconvenience caused. Could you please share your pin code, screenshot of the page, registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
4 years
@nefertitiborn Hi Swati, We are constantly expanding and increasing our radius while closely monitoring quality checks, thus it is a gradual process. We hope you understand and look forward to serving you soon!
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@UC_Assist
UrbanCompany Assist
3 months
@Gautam7799 Hi Gautam, Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please DM us with your registered contact details so that we can investigate & find a resolution that satisfies you.
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@UC_Assist
UrbanCompany Assist
3 months
@satc912846 Hi, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
6 months
@RetardSoul Hi Jacky, Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please DM us with your registered contact details so that we can investigate & find a resolution that satisfies you.
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@UC_Assist
UrbanCompany Assist
4 months
@Bhakti82946229 Hi Bhakti, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your registered contact number with us via DM. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
4 months
@Altered_ego_2 Hi Arun, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your registered contact number with us via DM. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
4 months
@manish_taneja25 Hi Manish, We understand our team tried to get in touch with you but couldn’t connect. We request you to please help us with an alternate number or a suitable time and we will have a call arranged for you.
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@UC_Assist
UrbanCompany Assist
3 years
@antara1706 Hi Antara, The trail pack includes one meal of your choice and is prepared for maximum 4 people in a family. For further assistance please feel free to reach out to us over a DM.
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@UC_Assist
UrbanCompany Assist
7 months
@saveAarey35854 Hi, On avg, UC Partners deliver >30 services/month, earning Rs 32K in H1 CY 2023, net of comms & other costs. They make about 50% higher monthly earnings than offline counterparts while working fewer hours, per PGA Labs study:
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@UC_Assist
UrbanCompany Assist
4 months
@bharat7480 Hi, Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please DM us with your registered contact details along with the concern so we can investigate & find a resolution that satisfies you.
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@UC_Assist
UrbanCompany Assist
6 months
@l26403181 Hi, We apologize for the delay in addressing your concern. Our team is actively working on resolving it, and they will update you on the progress of your concern.
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@UC_Assist
UrbanCompany Assist
4 months
@deepjyoti2630 Hi Pradip, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your registered contact number with us via DM. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
6 months
@Narendra_ti Hi Narendra, As checked with the system, our Native water purifier price starts at Rs.13499. However, the model that you are viewing is priced at Rs.13999. Feel free to reach back to us, if you face any difficulty.
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@UC_Assist
UrbanCompany Assist
4 months
@aggarwalamit29 Hi Amit, We understand our team is aligned to your concern and is in touch with you for the same. We will strive towards resolving it at the earliest. Please bear with us.
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@UC_Assist
UrbanCompany Assist
4 months
@Ramashi43864676 Hi Ramashish, We understand that this is taking longer than usual and sincerely apologize for keeping you waiting. We will reach out to you at the earliest, please bear with us.
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@UC_Assist
UrbanCompany Assist
4 months
@akriti10_ Hi Akriti, we are eagerly waiting for your details. Kindly DM us your registered contact number so that we can resolve this matter for you as soon as possible.
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@UC_Assist
UrbanCompany Assist
3 months
@Docrafeek Hi, we regret to hear that you have had a bad experience with us. We shall be reaching out to you over a call shortly to address your concern and help to resolve the same.
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@UC_Assist
UrbanCompany Assist
4 months
@Bhakti82946229 Hi, We would like to inform you that we have forwarded your concern to our team, and a representative will soon be in touch with you to discuss and help resolve it.
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@UC_Assist
UrbanCompany Assist
9 months
@DembiDivyanshu Hi Divyanshu, We're sorry for any inconvenience caused during your recent experience. Your feedback matters, and we want to ensure a positive outcome for you. Please send us a DM with your registered contact details, and we'll address it promptly.
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@UC_Assist
UrbanCompany Assist
9 months
@GabrielArunPata Hi Gabriel, Apologies for the less-than-ideal experience. Please share detailed feedback of what went wrong, we assure you that we will help you with your concern. Please share the registered contact details along with your concern over a DM.
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@UC_Assist
UrbanCompany Assist
4 months
@SameerKhan50306 Hi Sameer, We're sorry that we have not provided you with a resolution yet. Please be assured that our team is working on this and we'll get back to you with an update.
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@UC_Assist
UrbanCompany Assist
3 months
@drsureshshah Hi Suresh, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
6 months
@Mosttechy Hi Yash, Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please DM us with your registered contact details so that we can investigate & find a resolution that satisfies you.
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@UC_Assist
UrbanCompany Assist
4 months
@mittal_robin Hi, we're sorry that we have not provided you with a resolution yet. Please be assured that our team is working on this and we'll get back to you with an update.
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@UC_Assist
UrbanCompany Assist
6 years
Please DM us your registered contact details and a representative will be in touch shortly thereafter.
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@UC_Assist
UrbanCompany Assist
4 months
@BobBiswas1811 Hi Soham, Thank you for choosing Urban Company! We are happy to learn about your experience on our app and look forward to serving you above and beyond this in the future.
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@UC_Assist
UrbanCompany Assist
5 years
@tarun_tolerant Hi Tarun, We have a 0 tolerance policy towards abusive language from our customers & professionals alike. However, we apologise for any inconvenience. Please DM us your registered contact details and we'll be in touch shortly thereafter.
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@UC_Assist
UrbanCompany Assist
4 months
@h_hemrajani Hi Himanshu, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
1 year
@Being_Shailesh Hi Shailesh, Sorry to hear about your poor experience with us. We take customer experience seriously & would like to make it right. Please DM us with more details so we can investigate & find a resolution that satisfies you. Thank you for bringing this to our attention.
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@UC_Assist
UrbanCompany Assist
4 years
@vijayshekhar Thank you for this! Anyone who wishes to get a haircut but is in an area where we aren't serving yet, can quickly sign up on this waitlist form! Once services resume, these sign ups will be catered to first!
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@UC_Assist
UrbanCompany Assist
4 months
@VictorPraveenK1 Hi, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your registered contact number with us via DM. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
4 months
@SudhiThakur Hi, We apologize for any inconvenience caused. Our team has been notified, and a representative will soon be in touch with you to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
6 months
@KailashManju13 Hi Kailash, We apologize for any inconvenience caused. Please reach out to us via the help center in the app, and our team will assist you with this.
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@UC_Assist
UrbanCompany Assist
4 months
@RasikaSingh Hi Rasika, Apologies for the delay. We would like to inform you that we have forwarded your concern to our team, and a representative will soon be in touch with you to discuss and help resolve it.
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@UC_Assist
UrbanCompany Assist
4 years
@MirRafae Hi, Just a quick update, you can now sign up for a haircut by quickly accessing this link. Once services resume in your location, the customers on this list will be notified and served first. :)
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@UC_Assist
UrbanCompany Assist
3 months
@arora_pranshu24 Hi, we have escalated your concern to our relevant team, and they will contact you at the earliest to provide a proper resolution.
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@UC_Assist
UrbanCompany Assist
4 months
@shesh_hemant Hi Hemant, We apologize for any inconvenience caused by our team's inability to reach you. If you could kindly provide us with an alternate phone number or a convenient time to call, we would be happy to arrange a call for you. Thank you for your cooperation.
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@UC_Assist
UrbanCompany Assist
5 years
@kaneezsurka Hi Kaneez, Our apologies for the inconvenience. Please DM us your registered contact details and we'll be in touch with you right thereafter.
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@UC_Assist
UrbanCompany Assist
5 years
(2/2) Please DM us your registered contact details and we will be on call to assist you.
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@UC_Assist
UrbanCompany Assist
6 years
Hi Lokesh, We tried calling you but the calls went unanswered. However, a representative will get in touch with you shortly to discuss and help resolve your concern.
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@UC_Assist
UrbanCompany Assist
4 years
@ShaktiSoumya1 Hi. We regret to hear about the experience you had with us. This is certainly not the kind of service we intend to deliver. Our team will be in touch to understand what went wrong and help you with the same. Kindly do DM us your registered contact number.
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@UC_Assist
UrbanCompany Assist
4 months
@AbhinandanD24 Hi Abhinandan, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it
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@UC_Assist
UrbanCompany Assist
3 months
@Chocapikk_ Hi, We apologize for your experience with us. We request you to please share detailed feedback of what went wrong along with your registered contact number via DM, So that we can help you in a better way.
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@UC_Assist
UrbanCompany Assist
3 months
@kamniki2106 Hi Nikita, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
3 years
@isdg95 Hi, You can book a professional under 'looking for something else option' and have a word with the assigned professional regarding the scope of work. To search, select and book please visit or download the app.
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@UC_Assist
UrbanCompany Assist
4 months
@Jain24Nicky Hi Nitin, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
8 months
@patnaikabhish Hi Abhishek, We apologize for the inconvenience and are actively addressing the issue. Our team is committed to providing a prompt call back to resolve the situation. We will closely assess the situation and assist you accordingly.
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@UC_Assist
UrbanCompany Assist
4 months
@mrinalinidhir3 Hi Mrinalini, Sorry to hear about your poor experience with us. Please share your registered contact details along with area pincode over DM so that we can get in touch with you and resolve the issue.
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@UC_Assist
UrbanCompany Assist
4 months
@Daminihere Hi Damini, Thanks for the update. Do let us know over DM if you face any difficulty.
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@UC_Assist
UrbanCompany Assist
3 months
@arora_pranshu24 Hi Pranshu, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
1 month
@NrjPunia87 Hi, We want to inform you that the assignment of a professional does not depend on the mode of payment. It is a systematic process. If you encounter any issues related to the service, please reach out to us via DM with your registered mobile number.
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@UC_Assist
UrbanCompany Assist
7 years
@Chhabiy @UnSubtleDesi Pedicure starts just at Rs.499/- We hope to serve you soon! :)
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@UC_Assist
UrbanCompany Assist
4 months
@lostnae Hi Rohit, we regret to hear that you have had a bad experience with us. We shall be reaching out to you over a call shortly to address your concern and help to resolve the same.
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@UC_Assist
UrbanCompany Assist
4 months
@AnejaArshleen Hi Arshleen, We apologize for the inconvenience and are actively addressing the issue. Our team is committed to providing a prompt call back to resolve the situation. We will closely assess the situation and assist you accordingly.
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@UC_Assist
UrbanCompany Assist
3 years
@yosuke__ Hi Yosuke, Sorry to hear about the trouble. We have shared your concern with the relevant team. A representative will call you shortly to assist and help resolve the same.
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@UC_Assist
UrbanCompany Assist
4 months
@nippamshah Hi, We are sorry to hear about your experience with us. To investigate this matter further, would you be able to share your registered contact number with us via DM. Our team will be glad to assist you in resolving the issue.
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@UC_Assist
UrbanCompany Assist
4 years
@CaDalmia Hi, Sorry for this instance, let us quickly check this and update you.
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@UC_Assist
UrbanCompany Assist
4 months
@GunjanMatah Hi Gunjan, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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@UC_Assist
UrbanCompany Assist
5 months
@ImAarGee Hi Rahul, We apologize for any inconvenience caused.We got this checked with our team. Since this is an out-of-warranty case, we won't be able to cater to it. However, we'll have your feedback shared with our concerned team so that we can provide you with a better experience.
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@UC_Assist
UrbanCompany Assist
4 months
@fmisty361 Hi, We apologize for the inconvenience caused. Could you please share your registered contact number with us via DM, so that our team can investigate the issue and take necessary action to resolve it.
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