We are currently investigating an issue where messages, calls and log-in attempts may be failing.
We apologize for the inconvenience and will post any updates right here.
All of our services should now be up and running again 🙌
As we are still working toward a full resolution, some messages may still be delayed, but they will be delivered.
We thank you for your patience!
We are experiencing an issue where some functions of our service, including getting a phone number, receiving and sending texts and calls may be failing.
We are working on a resolution and will continue to post here with any updates. Thank you for your patience!
We are aware of an issue that may be disrupting service for users. We are working to resolve the issue and will provide an update when we have more information.
We are aware of an issue affecting calling and texting for many customers. We have located the problem and our systems are beginning to come back online.
We will continue to provide updates as the issue is resolved. Thank you for your patience!
Earlier this morning, some of our users may have experienced issues with sending messages, and/or logging in.
We're happy to report it's been resolved! If you're still not able to sign in or send a text, please DM us for further assistance 👌
We are currently investigating an issue affecting messaging (both for incoming and outgoing). Calling services should still be running during this time.
We thank you for your patience, and will post any new updates here.
We're aware of an issue that may be disrupting service for some users. Our systems are already coming back online and normal service should resume shortly. We're sorry for the inconvenience.
We are aware of a small segment of our Android users experiencing difficulties placing or receiving calls. We are investigating and will provide an update once we know more.
The earlier issue we were experiencing has been resolved and text messages are being sent and received as normal. Let us know if you're still having any problems with messaging!
We are aware that some users are experiencing issues sending and receiving text messages. We are working to resolve the issue and will provide an update when we have more information.
We experienced a data connection issue earlier today that would have affected about 10% of our wireless users.
That issue has been resolved, and all data connections should be restored. We appreciate your patience!
We are currently investigating an issue where some messages, calls and log-in attempts may be failing.
We apologize for the inconvenience and will post any updates right here.
Some TextNow customers in Canada may be affected by the current Rogers outage. Our service is not affected, but some TextNow Wireless customers roaming on the Rogers network may be experiencing service interruptions.
We are currently experiencing intermittent service issues that may impact our website and the TextNow app (Android and iOS).
We appreciate your patience as we work through them, and will be posting regular updates!
We're aware that an issue with one of our partners may be preventing some of our users from making or receiving a call.
We apologize for the inconvenience, and will continue to post updates here as we receive them.
We are aware that some of our Android users are currently experiencing an issue when trying to login to their TextNow account. We are working to resolve the issue and will provide updates as we have more information.
As a result of this outage, users will not be able to sign into their TextNow account using a Facebook ID.
Please follow us here for an update once we receive one.
We are currently investigating an issue affecting messaging (both for incoming and outgoing). Calling services should still be running during this time.
We thank you for your patience, and will post any new updates here.
We are starting to see a recovery of our services. During this time, you may still notice a delay in message delivery, and missing conversations.
We appreciate your patience as we continue working toward a full recovery, and will post an update once that is complete.
We are currently investigating an issue where messages, calls and log-in attempts may be failing.
We apologize for the inconvenience and will post any updates right here.
Due to a system component issue on Android, some apps may be crashing upon open. If your TextNow app is one of them, please follow these steps for a fix:
1. Open PlayStore
2. Search for Android System WebView
3. Select the "Update" option
4. Repeat steps for Google Chrome
Ever wondered what made TextNow different? What all the app permissions were for? Or even how you can minimize your monthly bill?
This week's
#TuesdayTip
answers all those questions, and more! All the answers you want- in one convenient place:
The system we use to provide chat support is currently experiencing an outage. Please DM us here or on Facebook with any support requests and we’ll do our best to help while we await for our provider to resolve this issue
We're seeing a potential issue with wireless activation at the moment. Please bear with us as we address it - we'll share an update here once it is resolved
We put "Now" in the name since nobody likes to be left on read. Introducing our improved Self Help Portal- the help you need, at the moment you need it💁♀️
#MyTextNow
We are currently working on a fix for an issue where some customers may be stuck on a phone number assignment screen.
If you recently upgraded your app and experience this, please DM us with your account information for a quick resolution!
We are aware of an issue causing some wireless customers to experience slower data speeds this morning.
We are actively working on resolving this issue, and will continue to post updates here as we receive them.
We are aware of an issue currently affecting Android 10 devices where you may not receive sound notifications for incoming messages.
We apologize for the inconvenience and are working on a resolution.
#TuesdayTip
:
Want to save money with the upcoming holiday season? Cut back on your cell phone bill by not paying at all!
For a limited time only, we are offering free wireless plans when you buy a phone and join TextNow Wireless 👉
#HolidayParty
too loud and crowded to listen to your voicemail? TextNow's premium and wireless users needn't worry- we've got voicemail transcription as a standard feature...for FREE 🙌
Heard of our service but already have a phone you're not willing to part with?
Say no more! Our SIM card options can get you the service you need, with the phone that you want👇
The earlier issue we were experiencing has been resolved and text messages are being sent and received as normal. Let us know if you're still having any problems with messaging!
#MyTextNow
means service whenever you need it, including
#MemorialDay
🇺🇸
Need to speak with a live rep? 👉
Have general questions? 👉
Have something nice to say? 👉 DM us right here! 😉
#TuesdayTip
🤓:
"Sharing is caring" doesn't have to stop at grade school. Refer a friend to our service, and you can earn $50 toward your next phone plan👇
The issue causing slower data speeds this morning has now been resolved!
We are aware that trying to activate on any of our wireless services currently is failing, and are working on a fix. Please follow this thread for updates, and as always, we appreciate your patience!
@Chevelless1972
Our reply was for the other user who commented on this thread (see picture). We're sorry that it was sent to you directly instead, as that was not intentional.
If you haven't done so already, please DM us with your email for further assistance with your account.
We are currently investigating an issue where some messages, calls and log-in attempts may be failing.
We apologize for the inconvenience and will post any updates right here.
We've all been there- trying to decipher Mom's confusing text. So we present: TextNow's Top Texting Tips for Moms💁♀️
Tip
#1
: When using acronyms, take a quick second to look them up first to make sure they are appropriate 😂
As you're putting up your holiday decorations, remember that you can share your work with friends and family using
@TextNow
's picture and video messaging!👇
Used up too much data recording your NYE celebration? Or maybe your resolution is to spend less data. Whatever the reason may be,
@TextNow
lets you control your plan- no questions asked ☺️