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TextNowHelp

@TextNowHelp

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267
Following
141
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The official @TextNow customer care and support channel. For more online help visit: Available 7 days a week from 10am - 5:30pm EST

Waterloo, ON & San Francisco
Joined March 2011
Don't wanna be here? Send us removal request.
@TextNowHelp
TextNowHelp
9 years
Last day to pick up the #MotoG for only $9.99! #TextNow #sale http://t.co/JY1hpLYbk3
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@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue where messages, calls and log-in attempts may be failing. We apologize for the inconvenience and will post any updates right here.
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@TextNowHelp
TextNowHelp
3 years
Signing in using Facebook should now be working again 🙌
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@TextNowHelp
TextNowHelp
2 years
All of our services should now be up and running again 🙌 As we are still working toward a full resolution, some messages may still be delayed, but they will be delivered. We thank you for your patience!
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@TextNowHelp
TextNowHelp
3 years
We are experiencing an issue where some functions of our service, including getting a phone number, receiving and sending texts and calls may be failing. We are working on a resolution and will continue to post here with any updates. Thank you for your patience!
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@TextNowHelp
TextNowHelp
2 years
We are aware of an issue that may be disrupting service for users. We are working to resolve the issue and will provide an update when we have more information.
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@TextNowHelp
TextNowHelp
1 year
Some users may be experiencing slight delays with the service. We're working on a fix, and will continue posting here with any updates!
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@TextNowHelp
TextNowHelp
8 years
Want a FREE Galaxy S6 Edge and TextNow service? Of course you do! Enter to win:
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@TextNowHelp
TextNowHelp
2 years
We are aware of an issue affecting calling and texting for many customers. We have located the problem and our systems are beginning to come back online. We will continue to provide updates as the issue is resolved. Thank you for your patience!
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@TextNowHelp
TextNowHelp
2 months
Earlier this morning, some of our users may have experienced issues with sending messages, and/or logging in. We're happy to report it's been resolved! If you're still not able to sign in or send a text, please DM us for further assistance 👌
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@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue affecting messaging (both for incoming and outgoing). Calling services should still be running during this time. We thank you for your patience, and will post any new updates here.
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@TextNowHelp
TextNowHelp
2 years
We're aware of an issue that may be disrupting service for some users. Our systems are already coming back online and normal service should resume shortly. We're sorry for the inconvenience.
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@TextNowHelp
TextNowHelp
1 year
We are aware of a small segment of our Android users experiencing difficulties placing or receiving calls. We are investigating and will provide an update once we know more.
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@TextNowHelp
TextNowHelp
3 years
The earlier issue we were experiencing has been resolved and text messages are being sent and received as normal. Let us know if you're still having any problems with messaging!
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@TextNowHelp
TextNowHelp
3 years
We are aware that some users are experiencing issues sending and receiving text messages. We are working to resolve the issue and will provide an update when we have more information.
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@TextNowHelp
TextNowHelp
9 years
#TextNow named as a top tech #gift for kids this #holiday season by @tech50plus : . Sign up at
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@TextNowHelp
TextNowHelp
2 years
We are aware of some issues with messaging, and are currently working on a fix. Please follow this thread for updates. We appreciate your patience.
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@TextNowHelp
TextNowHelp
1 year
The issue has been resolved. For anyone who tried activating your SIM, please try again at this time.
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@TextNowHelp
TextNowHelp
3 years
We experienced a data connection issue earlier today that would have affected about 10% of our wireless users. That issue has been resolved, and all data connections should be restored. We appreciate your patience!
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@TextNowHelp
TextNowHelp
10 years
Want to use TextNow without WiFi? Get a TextNow Wireless plan from us at: Plans start at $18.99 a month :)
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@TextNowHelp
TextNowHelp
2 years
Hey there! Please send us a DM with your account information for assistance.
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@TextNowHelp
TextNowHelp
8 years
Tune in to @USATODAY #TalkingTech today! Our CEO @derekting13 will be discussing the hottest topics in #tech w/ @jeffersongraham
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@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue where some messages, calls and log-in attempts may be failing. We apologize for the inconvenience and will post any updates right here.
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@TextNowHelp
TextNowHelp
2 years
Some TextNow customers in Canada may be affected by the current Rogers outage. Our service is not affected, but some TextNow Wireless customers roaming on the Rogers network may be experiencing service interruptions.
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@TextNowHelp
TextNowHelp
2 years
The issue we were experience has been resolved and service should be working as normal. Thank you for your patience!
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@TextNowHelp
TextNowHelp
2 years
This issue we were experiencing with has now been resolved and service should be working. Thank you for your patience
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@TextNowHelp
TextNowHelp
5 years
We are currently experiencing intermittent service issues that may impact our website and the TextNow app (Android and iOS). We appreciate your patience as we work through them, and will be posting regular updates!
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@TextNowHelp
TextNowHelp
10 years
Gr8 review 4 TextNow Wireless from @JailbreakGuru ! See how you can win 25,000 mins on your TextNow account! http://t.co/FBdMjPSgXT
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@TextNowHelp
TextNowHelp
1 year
The issue seems to be resolved, please let us know if you’re experiencing any problems. Thanks for your patience.
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@TextNowHelp
TextNowHelp
3 years
This issue has been resolved, and calls should now be working as expected again 🙌
@TextNowHelp
TextNowHelp
3 years
We're aware that an issue with one of our partners may be preventing some of our users from making or receiving a call. We apologize for the inconvenience, and will continue to post updates here as we receive them.
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@TextNowHelp
TextNowHelp
3 years
We are aware that some of our Android users are currently experiencing an issue when trying to login to their TextNow account. We are working to resolve the issue and will provide updates as we have more information.
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@TextNowHelp
TextNowHelp
8 years
Today, we were named the Ontario Region winner for the 2016 @Startup_Canada High Growth Entrepreneurship Award
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@TextNowHelp
TextNowHelp
2 years
The issue we were experiencing with calling and messaging has been resolved. Thank you for your patience!
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@TextNowHelp
TextNowHelp
3 years
As a result of this outage, users will not be able to sign into their TextNow account using a Facebook ID. Please follow us here for an update once we receive one.
@SkyNews
Sky News
3 years
WhatsApp, Facebook and Instagram down for tens of thousands of users
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@TextNowHelp
TextNowHelp
1 year
The issue has been resolved by our developers. Thank you for your patience!
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@TextNowHelp
TextNowHelp
11 years
Last day to get $10 off on TextNow powered phones & MiFis! Order Today to have it arrive before the 24th:
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@TextNowHelp
TextNowHelp
7 years
The sweetest #SundayMorning read
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@TextNowHelp
TextNowHelp
4 years
We are happy to report that our message delivery issues should now be resolved. Thank you all for your patience!
@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue affecting messaging (both for incoming and outgoing). Calling services should still be running during this time. We thank you for your patience, and will post any new updates here.
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@TextNowHelp
TextNowHelp
6 years
#TuesdayTip : Whether you're on-the-go, or have questions from home, TextNow support is only ever one click away. 🔘
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@TextNowHelp
TextNowHelp
4 years
We are starting to see a recovery of our services. During this time, you may still notice a delay in message delivery, and missing conversations. We appreciate your patience as we continue working toward a full recovery, and will post an update once that is complete.
@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue where messages, calls and log-in attempts may be failing. We apologize for the inconvenience and will post any updates right here.
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@TextNowHelp
TextNowHelp
7 years
Ever gotten a call but just couldn't answer it at that time? TextNow makes it even easier to reject calls with text replies 👇
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@TextNowHelp
TextNowHelp
4 years
The service issue we were experiencing earlier has been resolved. Calling and texting are back and working as normal.
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@TextNowHelp
TextNowHelp
3 years
Due to a system component issue on Android, some apps may be crashing upon open. If your TextNow app is one of them, please follow these steps for a fix: 1. Open PlayStore 2. Search for Android System WebView 3. Select the "Update" option 4. Repeat steps for Google Chrome
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@TextNowHelp
TextNowHelp
11 years
Black Friday and Cyber Monday sale! All TextNow powered phones and MiFi's are $20 off! Get yours here:
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@TextNowHelp
TextNowHelp
6 years
Ever wondered what made TextNow different? What all the app permissions were for? Or even how you can minimize your monthly bill? This week's #TuesdayTip answers all those questions, and more! All the answers you want- in one convenient place:
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@TextNowHelp
TextNowHelp
11 years
Unboxing video of a TextNow powered Galaxy S2 and S3: http://t.co/na4f4UejKd Want one? Get yours at: http://t.co/d2rNh4HNcX
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@TextNowHelp
TextNowHelp
2 years
Earlier service disruptions have now been resolved. Thanks for your patience.
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@TextNowHelp
TextNowHelp
1 year
The system we use to provide chat support is currently experiencing an outage. Please DM us here or on Facebook with any support requests and we’ll do our best to help while we await for our provider to resolve this issue
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@TextNowHelp
TextNowHelp
1 year
We're seeing a potential issue with wireless activation at the moment. Please bear with us as we address it - we'll share an update here once it is resolved
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@TextNowHelp
TextNowHelp
6 years
We put "Now" in the name since nobody likes to be left on read. Introducing our improved Self Help Portal- the help you need, at the moment you need it💁‍♀️ #MyTextNow
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@TextNowHelp
TextNowHelp
1 year
We are aware of an issue with opening the app for some iOS users (iPhone, iPad). We’re investigating and will post an update once we know more
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@TextNowHelp
TextNowHelp
3 years
The earlier issue we were experiencing has been resolved. Let us know if you're still having any problems with logging in!
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@TextNowHelp
TextNowHelp
7 years
Do you love using #Facebook but hate using up your data? We feel the same way, so we came up with a solution! 👍
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@TextNowHelp
TextNowHelp
3 years
We are currently working on a fix for an issue where some customers may be stuck on a phone number assignment screen. If you recently upgraded your app and experience this, please DM us with your account information for a quick resolution!
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@TextNowHelp
TextNowHelp
8 years
Our CEO @derekting13 gives the DL on our U.S. expansion, #waterloo tech and more on @DisruptorsBNN #mobilegrowth
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@TextNowHelp
TextNowHelp
2 years
We are aware of an issue causing some wireless customers to experience slower data speeds this morning. We are actively working on resolving this issue, and will continue to post updates here as we receive them.
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@TextNowHelp
TextNowHelp
6 years
Calling all #Apple Mac users! Our app is officially available on the App Store, for all your free texting and calling needs🙌
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@TextNowHelp
TextNowHelp
4 years
We are aware of an issue currently affecting Android 10 devices where you may not receive sound notifications for incoming messages. We apologize for the inconvenience and are working on a resolution.
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@TextNowHelp
TextNowHelp
11 years
TextNow is back online. Sorry for any inconvenience.
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@TextNowHelp
TextNowHelp
11 years
Happy Holidays! All TextNow powered phones & MiFis are $10 off for a limited time :) Get yours at: http://t.co/7nN0ogxNen
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@TextNowHelp
TextNowHelp
9 years
"Is a free phone with low-cost service possible without a contract?" YES! @BoldGlobalMedia reviews #TextNow :
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@TextNowHelp
TextNowHelp
8 years
Excited to welcome mayors @DaveJaworsky , @MayorDougCraig & @berryonline to our new #SF office tomorrow! #TOWRCorridor
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@TextNowHelp
TextNowHelp
6 years
#TuesdayTip : Want to save money with the upcoming holiday season? Cut back on your cell phone bill by not paying at all! For a limited time only, we are offering free wireless plans when you buy a phone and join TextNow Wireless 👉
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@TextNowHelp
TextNowHelp
8 years
We've been working around the clock to fix the messaging issues. At this point, all should be back to normal. Sorry for the inconvenience!
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@TextNowHelp
TextNowHelp
13 years
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@TextNowHelp
TextNowHelp
8 years
"TextNow: the biggest Waterloo tech success you’ve never heard of" - article out today via @Communitech
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@TextNowHelp
TextNowHelp
8 years
We're hosting @GrowCo meet up tomorrow at our @TextNowApp #SF office. Make sure to register!
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@TextNowHelp
TextNowHelp
7 years
Have you heard the word? @TextNow just announced their new family plans! Read more about it here 👇
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@TextNowHelp
TextNowHelp
8 years
"Free cellphone service is here" - New article from the CBC on TextNow:
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@TextNowHelp
TextNowHelp
7 years
#HolidayParty too loud and crowded to listen to your voicemail? TextNow's premium and wireless users needn't worry- we've got voicemail transcription as a standard feature...for FREE 🙌
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@TextNowHelp
TextNowHelp
6 years
Heard of our service but already have a phone you're not willing to part with? Say no more! Our SIM card options can get you the service you need, with the phone that you want👇
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@TextNowHelp
TextNowHelp
1 year
This issue has been resolved and our online chat is back up and running
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@TextNowHelp
TextNowHelp
7 years
On the second day of deals, TextNow gave to me....5GB for only $13.99 for the first month! 👉 #12DaysofDeals
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@TextNowHelp
TextNowHelp
3 years
The earlier issue we were experiencing has been resolved and text messages are being sent and received as normal. Let us know if you're still having any problems with messaging!
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@TextNowHelp
TextNowHelp
6 years
#MyTextNow means service whenever you need it, including #MemorialDay 🇺🇸 Need to speak with a live rep? 👉 Have general questions? 👉 Have something nice to say? 👉 DM us right here! 😉
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@TextNowHelp
TextNowHelp
6 years
#TuesdayTip : You don't need a phone to be able to use your @TextNow phone number. Never miss out on your texts again with our desktop app💻📲
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@TextNowHelp
TextNowHelp
6 years
#TuesdayTip 🤓: "Sharing is caring" doesn't have to stop at grade school. Refer a friend to our service, and you can earn $50 toward your next phone plan👇
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@TextNowHelp
TextNowHelp
7 years
If you recently received a TextNow SIM card, and need some help activating it, we've got your steps right here👌
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@TextNowHelp
TextNowHelp
12 years
New! Your friends without iOS devices can now signup and use TextNow on the web at http://t.co/Fh0sTZMN! Tell your... http://t.co/LrkdRdt7
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@TextNowHelp
TextNowHelp
6 years
Winter weather making typing feel like a chore? #TuesdayTip : Skip the words and send videos instead! Get it on Android 👉 Get it on iOS 👉
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@TextNowHelp
TextNowHelp
11 years
@JeremyDaKinG Hopefully we can add those relatively soon if there's good usage.
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@TextNowHelp
TextNowHelp
2 years
The issue causing slower data speeds this morning has now been resolved! We are aware that trying to activate on any of our wireless services currently is failing, and are working on a fix. Please follow this thread for updates, and as always, we appreciate your patience!
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@TextNowHelp
TextNowHelp
3 years
@Chevelless1972 Our reply was for the other user who commented on this thread (see picture). We're sorry that it was sent to you directly instead, as that was not intentional. If you haven't done so already, please DM us with your email for further assistance with your account.
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@TextNowHelp
TextNowHelp
4 years
We are happy to report that this issue is now resolved. Messages sent may still see a slight delay, but should all be delivered.
@TextNowHelp
TextNowHelp
4 years
We are currently investigating an issue where some messages, calls and log-in attempts may be failing. We apologize for the inconvenience and will post any updates right here.
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@TextNowHelp
TextNowHelp
5 years
We've all been there- trying to decipher Mom's confusing text. So we present: TextNow's Top Texting Tips for Moms💁‍♀️ Tip #1 : When using acronyms, take a quick second to look them up first to make sure they are appropriate 😂
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@TextNowHelp
TextNowHelp
7 years
Today's #TuesdayTip is to use your browser to make calls if your phone is unavailable! (and good news, it works again on Chrome)
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@TextNowHelp
TextNowHelp
9 years
@xtinatynanwood @YahooTech - thx for the #Love ! 👍🏽👌👏
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@TextNowHelp
TextNowHelp
9 years
Our CEO, Derek Ting, speaks to @Forbes about his predictions for the app economy in 2016:
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@TextNowHelp
TextNowHelp
7 years
As you're putting up your holiday decorations, remember that you can share your work with friends and family using @TextNow 's picture and video messaging!👇
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@TextNowHelp
TextNowHelp
7 years
Even with an older phone, you can still enjoy all the perks of the modern world..just take a look at this #TuesdayTip 👇
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@TextNowHelp
TextNowHelp
8 years
Our customer care rep Simon takes #Halloween seriously. If you’re talking to him, feel free to ask for tips on epic handmade costumes.
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@TextNowHelp
TextNowHelp
7 years
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@TextNowHelp
TextNowHelp
8 years
Now iOS users can unlock a better calling experience. Upgrade to #iOS10 and start answering TextNow calls from your lock-screen.
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@TextNowHelp
TextNowHelp
7 years
#Didyouknow we have a community forum where you can ask other #TeamTextNow members questions and get help?
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@TextNowHelp
TextNowHelp
12 years
Last opportunity to try our new web version at http://t.co/j5r5xwvy and provide your feedback before it goes live!
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@TextNowHelp
TextNowHelp
6 years
It's #travel season! So we've put together some of our favourite travels apps, for today's #TuesdayTip ✈️
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@TextNowHelp
TextNowHelp
7 years
Used up too much data recording your NYE celebration? Or maybe your resolution is to spend less data. Whatever the reason may be, @TextNow lets you control your plan- no questions asked ☺️
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@TextNowHelp
TextNowHelp
11 years
Now available as a TextNow powered phone: The Galaxy S3 with 4G LTE for only $199 no contract! Order yours: http://t.co/d2rNh4HNcX
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