We're achieving 99.9 percent reliability for our customers on an annual basis. Learn more about how we're doing it and hear from our employees about the pride they take in serving you:
Help us Beat the Peak! Pete the Beak from
@TucsonWater
suggests pre-cooling your home to avoid high energy use between 3-7 p.m. Set the thermostat 3 degrees lower than your preferred setting at 12. Adjust your thermostat higher in peak hours. Learn more:
Arizona’s ferocious
#monsoon
storms can bring damaging winds and dangerous lightning that can cause power
#outages
. Just as our crews prepare for severe weather all year long, your family can take steps to stay safe before, during and after storms:
We're proud to introduce new
#electric
shuttles that began operating today at Sabino Canyon. Take a ride in a zero-emission vehicles powered by TEP. Learn more:
Crews are working as quickly as possible to restore power after a severe storm left over 56,000 customers out of power last night. Multiple crews worked through the night. Repairs continue through the weekend to restore about 13,000 customers. Details:
Local water conservation legend Pete the Beak from
@TucsonWater
is rallying customers to
#BeatThePeak
for more reliable service. Using lots of power between 3-7 p.m. – when summer usage reaches its peak – puts a strain on our local grid. Learn easy steps:
We want to say a big thank you to our crews who worked in triple-digit heat to get the power back on. The severe storm Monday night damaged nearly 50 poles across our community, primarily in the Catalina Foothills area.
Thanks to our diligent employees for their incredible effort working around the clock to restore power following extreme weather. In just one week, our crews replaced 107 poles damaged by strong wind and rain in the Tucson area, including the southwest side this week.
Our crews are working as quickly and safely as they can to restore power to our customers after tonight's major storm. When there are multiple outages, you might wonder how we prioritize restoration. Here are the 6 steps we follow when responding.
Crews are responding to reports of downed power lines in several locations after tonight's thunderstorm. If you see a downed line, do not go near it, touch it or drive over it. Instead, move away from the line and call 911. Visit for updates.
Our CEO Susan Gray, TEP veterans and other employees joined
@TucsonRomero
this morning to plant 21 trees in the neighborhood near Rudy Garcia Park in support of the Tucson Million Trees initiative. Learn more about our discounted shade tree program:
Solar energy plays an important role in our plan to deliver 70 percent of our energy from renewable sources by 2035 to help reduce our carbon footprint and greenhouse gas emissions. Here are five ways we’re generating more solar energy than ever:
We’ve done as much as possible to prepare for the summer storm season, including staging supplies, preparing crews and setting up the systems we use to respond when the weather gets violent. Here’s what that maintenance effort looks like:
TEP has set up ice stations to distribute ice to those without power. Ice is available at:
· Safeway, 2140 W Grant Road, at Silverbell.
· Tucson Mall on the southeast corner by Macy's
Follow our Outage Map for updates .
Some customers on the southwest side may remain without power for several days after a storm Sunday night felled 30 poles. Follow our outage map for updates at and follow our web page about progress on restoration:
Please take steps to conserve energy from 3-8 p.m. today to help ease a regional energy shortage during a heat wave. We expect to have enough energy to serve customers, but we're asking for your help to limit the strain on the grid. Tips and more at .
We plan to provide more than 70 percent of our
#power
from wind and
#solar
by 2035. Here are five interesting facts about how wind power will make our local grid cleaner and
#greener
:
Restoring power is a complex task. But why are some outages fixed quickly, while others take longer? And how do we prioritize our work? Find answers to these and other questions:
We are receiving reports of multiple poles down as a result of the storm. If you see a downed power line, get away from it and call 911. Our crews are working as quickly and safely as possible to make repairs. Please visit our outage map at for updates.
We’re proud to partner with the University of Arizona on a plan to provide 100 percent clean
#energy
to its
#Tucson
campus. Read more about this ambitious agreement:
Pima County Emergency Management has established a cooling station at Valencia Middle School, 4400 W Irvington, to help those without power on the southwest side. Follow our outage map for updates at and our page on restoration:
We set a record! More than 95 percent of our power came from wind and solar energy during a brief period last month. This new clean energy peak reflects our expansion of renewable resources, since more than doubling our portfolio last year. Learn more:
Much of the concentrated damage from last night's storm occurred in the Green Valley area. We will distribute ice to customers still without power starting at 9:30 a.m. at Safeway at 260 W. Continental Road. Follow our outage map for more updates:
Utility workers keep us safe during extreme weather by keeping our homes and businesses cool. In many instances, they conduct their responsibilities under dangerous conditions. It's why I'm proclaiming August 20-26 Utility Worker Appreciation Week. Let's recognize their
Our poles carry more than just electricity. Here's a handy graphic to show the various equipment attached to power poles. Watch for trees or vegetation interfering with electrical equipment to prevent safety hazards. Find more information and call us:
Help a family in need today. We're collecting food and donations for the
@foodbanktucson
for
#Thanksgiving
at Sam’s Club, 4701 N. Stone Ave., from 6 a.m.-6 p.m. at the drive-through Thanksgiving Harvest Food Drive. We're matching up to $25,000. Learn more:
Considering the switch to an
#electricvehicle
? Our
#EV
Comparison tool can help you evaluate the costs and benefits of buying a new EV instead of a gas-powered vehicle:
Customers Chris and Bridget recently shared pictures of hawks on lines and poles as an indication of the success of our Raptor Protection Program. With support from
@uarizona
, we install materials on electrical equipment to protect birds and wildlife:
Stay connected with TEP’s Outage Map. You can report an
#outage
, track service restoration and even receive updates on your mobile device with the TEP Mobile App. Download our app for free on the App Store or Google Play or just visit .
Replacing Pima County's conventional fleet with
#electricvehicles
will translate into significant savings for taxpayers on fuel and maintenance costs. Learn how TEP is supporting the shift and making the transition to
#EVs
a better deal for taxpayers:
Take a stroll among more than 3,000 luminarias and other decor at Wanderland at
@TucBotanical
, powered by TEP. Most luminarias now use LED lights, thanks to a TEP donation. Learn more:
There are currently several simultaneous outages due to the storm. Power is being restored as quickly and as safely as possible to each location. Please visit for updates. Be safe out there and thanks for your patience.
The
@EPA
recently ranked
@uarizona
No. 9 in a list of the largest
#green
#power
users in higher education. Learn more about our partnership to significantly reduce the university's carbon footprint:
The Red Cross is setting up an overnight cooling center at Catalina Magnet High School, at 3645 E. Pima St. in the Tucson Unified School District, to offer relief to those affected by the power outage affecting the Catalina Foothills. More information:
Our ice stations will be open until 6 p.m. today at Ace Hardware, 4751 E Sunrise Drive, and at Bashas, 6900 E Sunrise Drive. Ice stations will reopen Wednesday at different locations. More info:
Video about TEP ice distribution:
We're very honored to donate $85,000 to Tucson Values Teachers for its Tucson Supplies Teachers program to provide teachers with much-needed basic classroom supplies. More:
#TucsonSuppliesTeachers
Supply Drive has been reopened thanks to an $85,000 donation from
@tepenergy
! Teachers that did not sign up during the summer and fall of 2018 can submit their info for a chance to win a $50 gift card to Office Depot/OfficeMax.
With many simultaneous outages across the community, you might wonder how we prioritize restoration efforts and why it takes longer for some outages than others. Here are the six steps we follow when responding to an outage:
Crews have been making emergency repairs around the clock since a powerful storm Monday night damaged more than 30 poles across the community, primarily in the Catalina Foothills area. Digging has proceeded slowly in some cases, hampered by the rocky, hilly terrain.
We're celebrating our 131st birthday! Our company's Board of Directors met for the first time on Oct. 29, 1892 at the Arizona National Bank. Frank E. “Red” Russell started the company, then Electric Light and Power Company. Read more about TEP’s history:
TEP has set up ice stations for those without power in the Foothills area, some through tonight, while crews make repairs from last night's powerful storm. Ice is available at Ace Hardware, 4751 E Sunrise Drive, and at Bashas, 6900 E Sunrise Drive. More:
Our newest wind farm near the Arizona-New Mexico border is now producing clean
#renewable
#energy
. This is one of three large systems we brought on line in 2021, giving us enough power from wind and solar resources to serve about 260,000 homes. Learn more:
Happy
#FlagDay
! We honor the United States flag today and throughout the year through our partnership with
@flags4flagless
. We regularly roll out our bucket trucks to raise donated flags across the community. We also worked together to install a flag at Willie Blake Jr. Park.
This morning, we hosted a demonstration of a new electric bus, like the ones that will soon join
@SunTran_Tucson
's fleet. We’re so proud to be part of this program! Learn more:
We're celebrating
#StatehoodDay
and
#ValentinesDay
!
#Arizona
officially became a state today in 1912. Did you know that our company is older than the state? The Electric Light and Power Company, which became TEP, was formed in 1892 – 20 years before Arizona became a state.
Some Foothills-area customers may remain without power until Wednesday night while TEP crews work as quickly as possible to make emergency repairs. Restoration work has been slowed by rocky, hilly terrain in the affected areas. Follow our outage map:
Welcome back,
@uarizona
students! As move-in week begins, consider these ideas to reduce your carbon footprint in your dorm and off-campus housing. See our tips for products and smart habits to stay energy efficient:
There are several storm-related outages throughout the area. We apologize for any inconvenience you may be experiencing. Our crews are working as quickly and safely as possible to make repairs. Please visit our outage map at for updates
About 70 employees came out to help string lights on the tall trees for the Winterhaven Festival of Lights, which opens Saturday. Hear from one lineman, Ralph, about what this festive job means to him.
With TEP's support,
@Sky_Islands
working to preserve
#wildlife
corridors in an effort to bring the rare and elusive
#jaguar
back to Southern Arizona. Learn more:
Ice stations have been established at the following locations until 6 p.m. Saturday and from 8 a.m. Sunday:
• 1350 N Silverbell Road, at Albertsons
• 5550 E Grant Road, east of Craycroft Road, in the Chuze Fitness parking lot
See the outage map for more
UPDATE: Repairs were made to an underground cable and service has been restored. Thank you again for your patience. If you are still experiencing an outage, please call us at 520-623-7711.
#FlashbackFriday
! As we celebrate the 9th anniversary of Sun Link, look back at Tucson's first electric streetcar in the early 1900s. TEP, then U.S. Light and Traction Co., owned the streetcar in early years. Later, TEP was involved in
@SunTran_Tucson
's modern streetcar.
Local charities have received nearly $500,000 from pandemic relief funds our company has supported. Our contribution to the
@SoAZCommunityFd
COVID-19 Community Support Fund helps charities meet increased needs during this public health crisis. Learn more:
Today is
#NationalLineworkerAppreciation
Day. Please help us
#ThankALineworker
for talent, dedication and service. Eddie Morales is one of TEP's lineworkers, who serve as sentinels for our electrical grid and who are ready 24/7 to keep the power flowing:
Happy
#NationalLineworkerAppreciationDay
! Please help us
#ThankALineworker
today. When storms or other disasters strike, lineworkers often are the first on the scene. We’re proud of our crews’ steadfast commitment to serve you. Watch this video to see
#lineworkers
in action.
As repairs continue, we're giving ice to customers who remain without power because of Saturday's storm. Beginning at noon, we'll distribute in the Walmart parking lot at 7150 E. Speedway Blvd. At 12:30 p.m., we'll distribute in the Walmart parking lot at 7635 N. La Cholla Blvd.
Help us collect food for
@foodbanktucson
at four
@DutchBros
locations on Thursday. The first 50 donors will get a $5 gift card. We're working with partners through
@tucsonbbb
to help alleviate hunger. See schedule, locations and details:
Look for a new solar canopy at
@uarizona
this summer. Near Bear Down Gym, students and visitors will be able to study and relax under the shade of TEP-donated
#solar
panels and inverters, generating clean energy for the campus. Read more:
Did you know we safeguard raptors and wildlife from our electrical equipment? We've worked with
@uarizona
scientists for 2 decades to develop ways for reducing electrical hazards for hawks, eagles, owls, ravens and vultures. Learn how you can help:
Congratulations to our new Journeyman Linemen! These employees recently graduated from their Line Apprenticeship program. This took a lot of hard work. Thanks for keeping our lights on. If you are interested in Apprenticeship programs, learn what it takes:
At one point, it was just a child's all-terrain toy. But then the
@uarizona
engineering students got a hold of it. It's now a sophisticated solar-powered robot designed to monitor TEP's massive wind farm. Read more about this award-winning project:
TEP’s PowerCat showed up to celebrate mascot Dusty’s birthday and help him charge up the
@RoadrunnersAHL
for the win against the
@HSKnights
. We’re proud to power our local
#hockey
team.
We're honored to receive the Partnership Award from the
@unitedwayaz
as part of the 2023 Circle of Excellence Awards last week. Special congratulations go to Shea-Lynn and Wendy Erica for being named Top Employee Campaign Leaders.
An ice station has been established to help those without power on the southwest side. Stop by Casino del Sol in the AVA Amphitheater parking lot to pick up ice. Please follow this outage page for more information as restoration efforts continue.
Our
#TEPVolunteers
helped collect more than 6,000 pounds of food and more than $60,000, including a $20,000
#donation
match from TEP, for
@foodbanktucson
at the Thanksgiving on the Mayflower event on Thursday.