Sky Help Team @SkyHelpTeam Twitter profile

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Sky Help Team

1 month

ℹ️ Please only share information in Private Message and ensure you are speaking with our verified accounts. We will never ask for payment information on #X . Verified business accounts can be identified by the Gold X checkmark.

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Sky Help Team

@SkyHelpTeam

4 years

CUSTOMER INFORMATION We are aware of an issue affecting our Broadband customers. We are currently investigating this and will provide updates once we have more information to share. Customers may not be able to get online or make/receive calls.

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Sky Help Team

@SkyHelpTeam

2 years

We're this old.

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Sky Help Team

@SkyHelpTeam

1 year

Let's divide the internet. 💓 Like to do a modern-day remake 🔁 Retweet to bring the OG box-set back to Sky

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Sky Help Team

@SkyHelpTeam

4 years

Pause Sky Sports Online You can now pause your Sky Sports subscription online: The web page is busy so you may be placed in a short queue during busy periods. All other help can be found at

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Sky Help Team

@SkyHelpTeam

5 years

@rosstyson Hi Ross, thanks for your suggestion. However, it is unlikely that Mike Dean will get a 'Premier League 100 Club programme made about him as he is a referee. ^DW

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Sky Help Team

@SkyHelpTeam

4 years

Sky Sports Customers We’re sorry you’re unable to pause your Sky Sports subscription online, however, we’re working hard to introduce this. Please check back online from Friday. We apologise if you're unable to get through to us due to reduced resource in our contact centre.

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Sky Help Team

@SkyHelpTeam

1 year

ℹ We are aware that some Sky Mobile customers are experiencing issues with making and receiving calls right now. We are investigating the issue and we are sorry for any inconvenience this may be causing.

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Sky Help Team

@SkyHelpTeam

3 years

@DannyAaronsFUT Hi Danny - it's not a glitch I'm afraid. You would need to contact the UK broadcasters for this to confirm but I believe next games start up on Saturday onwards. ^DF

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Sky Help Team

@SkyHelpTeam

8 years

We are pleased that we will continue to carry the Discovery and Eurosport channels on Sky. Find out more:

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Sky Help Team

@SkyHelpTeam

4 years

CUSTOMER INFORMATION We are aware of and are continuing to fix the current on going broadband issue. Support teams remain engaged and are working to restore service as quickly as possible and hope to have this fixed shortly. We're sorry for any inconvenience caused.

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Sky Help Team

@SkyHelpTeam

7 years

@theyoungfogie Hello Julian, as of this afternoon the owners of Fox News have decided they will no longer broadcast the channel in the UK and Ireland ^JD

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Sky Help Team

@SkyHelpTeam

2 years

@LukeBenali Can you show us a picture of where you're viewing this? Thanks, Ross.

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Sky Help Team

@SkyHelpTeam

3 years

NEW: East and Central Scotland We are investigating an issue with Sky Broadband and Talk affecting some customers in East and Central Scotland. We are sorry for any inconvenience this is causing.

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Sky Help Team

@SkyHelpTeam

4 years

@kategarraway @skytv Hi @kategarraway can you message us and we will try to help?

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Sky Help Team

@SkyHelpTeam

1 year

@iamwill182 I understand Will however, my names Stephanie. Stephanie 🙂

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Sky Help Team

@SkyHelpTeam

11 years

@kevinbridges86 Hey Kevin, what issues you having with your Sky? You not seeing what your dad's watching on the TV Link ;) Thanks, Andy

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ New: Sky Mobile We are aware that some Sky Mobile customers are experiencing intermittent issues with their service right now. We are investigating the issue and we are sorry for any inconvenience this may be causing.

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Sky Help Team

@SkyHelpTeam

5 years

Good morning 👋 We're here until 9pm to help with all your Sky related queries. If you can't find it here then send us a tweet It's the return of #SEALTeam 🇺🇸 starring @David_Boreanaz Watch from the start on Sky Box Sets ^GM

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Sky Help Team

@SkyHelpTeam

4 years

Pause Sky Sports A reminder that you can pause Sky Sports online while retaining access to your current Sky Sports channels. It can take up to 72 hrs for this to show on your account, check online here or via the MySky App.

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Sky Help Team

@SkyHelpTeam

6 years

Good morning everyone, we're here till 9pm to help with all your Sky needs. Who's up for some dangerous military drama? SEAL Team S1 starring @David_Boreanaz now available on Sky Box Sets. Get up to date for S2 coming this month on @SkyOne Team ^GM

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Sky Help Team

@SkyHelpTeam

5 years

Happy Friday !!! 😃 We're here until 9pm to answer all of your Sky related queries 🤓 @SkyCinemaUK are now showing Deadpool 2 with the amazing @VancityReynolds - will you be watching? 😉 ^AM

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Sky Help Team

@SkyHelpTeam

11 months

We are aware that some Sky Broadband customers have been experiencing issues. Our engineers have now resolved this however If you continue to experience issues please complete a power reset on your Sky Broadband Hub. We apologise for any inconvenience caused.

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Sky Help Team

@SkyHelpTeam

5 months

ℹ Mobile data issue We are aware that some Sky Mobile customers are experiencing issues with their 3G/4G/5G services. We are investigating the issue and we are sorry for any inconvenience this may be causing.

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Sky Help Team

@SkyHelpTeam

10 days

In the last six months, we’ve seen over three million ‘please’ and ‘thank you’s’ when people are making voice commands on our remotes. Ya bunch of cuties. 🥰

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ We're aware some customers with Sky+ boxes are continuing to see British Summer time on the Sky Guide menu. We’re really sorry about this, we are working hard to fix this. However, Live TV, recording, downloading & playing any video on demand content are all working correctly.

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Sky Help Team

@SkyHelpTeam

1 year

We've been experiencing issues with Sky Mobile. This is now resolved, however, a small number of customers may still have issues while our systems get back to normal. As a gesture of goodwill Sky Mobile customers will not be charged to use data in the UK this coming weekend.

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Sky Help Team

@SkyHelpTeam

1 year

you're not my buddy, pal

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Sky Help Team

@SkyHelpTeam

6 years

Resolved: Sky Mobile - We’re really sorry for the issues you experienced on Sky Mobile yesterday. We’re giving you a day of free unlimited UK data this Saturday 8th of Dec, so you can catch up on all the things you’ve missed. You don’t need to do a thing.

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Sky Help Team

@SkyHelpTeam

3 years

We are aware that WhatsApp, Instagram and Facebook messenger services are currently experiencing some technical issues. Our Sky Broadband and Sky Mobile services are not impacted and fully operational.

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Sky Help Team

@SkyHelpTeam

7 years

@sophvango Hey Sophie, it doesn't look like your Dad is having much fun with Sky Q! 😂 Can you drop us a PM so we can make sure everything is working like it should! 😊 ^JD

Send us a private message

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Sky Help Team

@SkyHelpTeam

5 years

@bytheres @f1broadcasting @SkySportsF1 @tedkravitz We can confirm Ted will present The China GP Notebook. Thanks ^CK

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Sky Help Team

@SkyHelpTeam

7 years

@kevinbridges86 You're welcome Kev, enjoy the fight round at Chad's tonight! 😉 ^JD

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Sky Help Team

@SkyHelpTeam

1 year

Retweet this post if we should bring back Sky 3D.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ UPDATE: South East England/Cardiff Engineers are on site and working to restore service ASAP. You can keep up to date on the My Sky App and check your service status here: We're very sorry for the inconvenience caused.

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Sky Help Team

@SkyHelpTeam

6 years

Morning all! It's #ThrowbackThursday - Who remembers Dream Team? In October 1997 Harchester United made their debut 😍 What was your favourite storyline? ^CL

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Sky Help Team

@SkyHelpTeam

1 year

dem graphics tho

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Sky Help Team

@SkyHelpTeam

3 years

@DB_FFS_AFC Hi there, DB. Thanks for the mention. Is it Sky Q or Sky+ you have? What kind of noise is being made? Thanks, Matt

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ Some of our customers with Sky+ Boxes continue to see British Summer Time show on the Sky Guide menu. We're sorry about this and expect this to be fixed Thursday. Live TV, recordings and video on demand are working correctly.

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Sky Help Team

@SkyHelpTeam

1 year

We really missed a trick calling it Sky Broadband...

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Sky Help Team

@SkyHelpTeam

6 years

Well guys, it's just one more sleep until the absolute legend that is @DaveBautista comes to our screens! 😎 Football, thugs and fist fights, #FinalScore has it all 💪 Check it out: We'll be back at 08:30 tomorrow to help with any questions! ^ST

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Sky Help Team

@SkyHelpTeam

2 years

@cfcmihir Can you explain the sound issues you're experiencing? Alison

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Sky Help Team

@SkyHelpTeam

8 months

Let's settle a debate: is Die Hard a Christmas movie? 💬

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Sky Help Team

@SkyHelpTeam

5 years

NEW: Broadband We are aware of an issue affecting some of our customers broadband across parts of the UK, we’re sorry for this. We have the right people working hard to fix this. Keep up to date on the My Sky app or our service status page:

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Sky Help Team

@SkyHelpTeam

10 months

No biggie, but just to be clear, our social media team don't actually control the internet.

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Sky Help Team

@SkyHelpTeam

1 year

📰 HOT OFF THE PRESS! 📰 You can now open a virtual Sky Q remote from inside the Sky Go app! 👉

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Sky Help Team

@SkyHelpTeam

4 years

CUSTOMER INFORMATION Support teams have identified the fault & have taken steps to resolve this. This is still being monitored & if you are experiencing issues, please follow the steps outlined via

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Sky Help Team

@SkyHelpTeam

12 years

@IAmChrisRamsey Hi Chris, sorry for the late reply. Why are you looking to leave Sky? You still upset about being kicked off soccer am? Kris

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ UPDATE : South East England, Leicester and Wales We are aware of issues impacting some Sky Broadband and Talk customers in South East England, Leicester and Wales. We are investigating the issue, and we’re sorry for any inconvenience this may be causing.

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Sky Help Team

@SkyHelpTeam

5 years

@LordNaby 😆 Brilliant!! You had us worried there for a moment 🤣 We are a diverse employer after all! What a little cutie! 🐶💕 ^LB

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Sky Help Team

@SkyHelpTeam

8 years

@bwfc84_1966 Hey Mark, I'd like to get your connection running more like Mark Beevers! 😉 How are things today, any improvements? ^JD

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Sky Help Team

@SkyHelpTeam

1 year

ℹ New: Sky Mobile Some of our Sky Mobile customers may be experiencing disruption to service. We're sorry for any inconvenience this may be causing.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ NEW: Sky Broadband Sky Broadband customers may be experiencing issues when trying to access some websites this morning. We're investigating this as a priority and we're sorry for any inconvenience.

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Sky Help Team

@SkyHelpTeam

10 years

Out of respect to driver Jules Bianchi, who is seriously ill in hospital, scheduled replays of the Japanese Grand Prix will not be shown.

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Sky Help Team

@SkyHelpTeam

8 years

You could speed up your Sky broadband by changing from the default wireless channel. More:

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Sky Help Team

@SkyHelpTeam

1 year

💓 Bamboozle 🔁 Beehive Bedlam

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Sky Help Team

@SkyHelpTeam

10 months

Roll call 🙌

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Sky Help Team

@SkyHelpTeam

6 years

Our amazing #Documentary and +1 channels now have a new home, making it easier than ever to find the content you love. See for more info.

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Sky Help Team

@SkyHelpTeam

6 years

Have a great night everyone 😉 Just a reminder that the brilliant series SEAL Team is about to show Season 2 on Sky One! Now is your chance to catch the amazing @AjohnBuckley and brilliant @David_Boreanaz in season 1 currently on Box Sets. I know I'll be rewatching this! ^Pete

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Sky Help Team

@SkyHelpTeam

1 year

Only OGs will remember...📺

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Sky Help Team

@SkyHelpTeam

1 year

Retweet this post if we should bring back Sky Soap.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️RESOLVED: East and Central Scotland There was an outage impacting Sky Broadband and Talk customers in East and Central Scotland this afternoon. The issue has now been resolved & we are sorry for any inconvenience this may have caused.

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Sky Help Team

@SkyHelpTeam

10 months

#SkyTV turns 33 today! 🎂

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Sky Help Team

@SkyHelpTeam

8 years

We are aware that fibre customers are having issues browsing, engineers are investigating. Sorry for making your morning more stressful. ^MM

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Sky Help Team

@SkyHelpTeam

2 years

ℹ Sky Mobile We’re aware customers are experiencing problems making and receiving calls. Support teams are investigating and working to restore services as quickly as possible. We apologise for any inconvenience caused.

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Sky Help Team

@SkyHelpTeam

2 years

ℹ️ Please only share information in Private Message and ensure you are speaking with our verified accounts. We will never ask for payment information on #Twitter . #Verified business accounts can be identified by the Gold Twitter checkmark.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ RESOLVED: Sky Broadband Customers should now be able to access websites however we do continue to monitor this. Apologies for any inconvenience caused by this.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ RESOLVED: South East England, Leicester and Wales The majority of Sky customers impacted by the intermittent issues with Broadband and Talk should now have their service restored. We're sorry for the inconvenience this has caused.

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Sky Help Team

@SkyHelpTeam

4 years

NEW: East Midlands, Yorkshire & Humberside You might not be able to get online. Our tech teams are working hard to fix this and we'll provide an update once we've discovered the fault. Keep up to date on the My Sky App or via our service status page here:

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Sky Help Team

@SkyHelpTeam

8 years

If you receive a text like this it's not from Sky. Please ignore and carry on with your day.

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Sky Help Team

@SkyHelpTeam

2 years

Can you imagine using a battery-operated keyboard to control your #SkyBox ? 🔋 #Throwback to 1999!

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Sky Help Team

@SkyHelpTeam

4 years

ℹ️ CUSTOMER INFORMATION

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Sky Help Team

@SkyHelpTeam

2 years

ℹ Update - Lancashire Our teams are working hard to restore your broadband service as soon as possible. We thank you for your patience & apologise for the inconvenience caused.

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Sky Help Team

@SkyHelpTeam

5 years

Good Mooooorning ☀️ Our #ThrowbackThursday is the amazing #SkyGamestar , we all miss #BeehiveBedlam the most! 💔🐝 Feel free to share all your memories and we can reminisce together.

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Sky Help Team

@SkyHelpTeam

5 years

Resolved: Broadband Our broadband service is back up and running, and we’re sorry for the disruption caused to some of our customers this morning.

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Sky Help Team

@SkyHelpTeam

11 months

Having trouble connecting devices to your Broadband Hub? Get help for: 📱 Mobiles & Tablets: 💻 Computers & Laptops: 📺 Your Sky box:

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Sky Help Team

@SkyHelpTeam

2 years

We want to help our Sky customers stay connected at this difficult time.

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Sky Help Team

@SkyHelpTeam

2 years

@LukeBenali Hey Luke 👋 What issue are you having? Thanks, Ross.

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Sky Help Team

@SkyHelpTeam

11 years

@ImNotArsedLad Sorry for the late reply Thatcher's Stroke, I know it can be annoying when things are not working... http://t.co/u8HgvOaxBe

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Sky Help Team

@SkyHelpTeam

6 years

When contacting Sky on Twitter, make sure you're contacting us using our verified accounts; @SkyUK & @SkyHelpTeam . Both of our accounts are verified by Twitter and show the blue verified tick. We will never ask for payment information on Twitter.

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Sky Help Team

@SkyHelpTeam

1 year

The only acceptable answer.

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Sky Help Team

@SkyHelpTeam

3 years

ℹ UPDATE: South East England / Cardiff Engineers are still currently on site and working towards a resolution to restore services ASAP. More updates to follow when available. You can keep up to date on the My Sky App or check your status here: .

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ We are aware that some Sky Mobile customers are experiencing intermittent issues with their service right now. We are investigating the issue and we are sorry for any inconvenience this may be causing 📱

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Sky Help Team

@SkyHelpTeam

5 years

@liamaylward_ Hey Liam, if you're having issues with your broadband connection we would love to help. Can you send me a PM? ^KG

Send us a private message

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Sky Help Team

@SkyHelpTeam

9 years

@Scoob_MonkeY If you record the event then it will remain on your box for 7 days or 48 hours after the first play... http://t.co/nm4idZj13J

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Sky Help Team

@SkyHelpTeam

5 months

yeah this... this won't help

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Sky Help Team

@SkyHelpTeam

7 years

@SUSPlClOUS @_UmarTahir Hey Umar, please don't send poo in the post 💩 🙈. Can you tell me a bit more about what has been happening with your Broadband and I can help. :) ^LQ

Send us a private message

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Sky Help Team

@SkyHelpTeam

4 years

Customer Update Covid-19 We're working hard to keep you connected to what matters, when it matters most. For more information on the action we are taking and options available please visit:

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Sky Help Team

@SkyHelpTeam

1 year

@Ethan_Bambrough Hi Ethan, send me a PM so I can help you find the right support. Thanks, Becca

Send us a private message

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Sky Help Team

@SkyHelpTeam

3 years

ℹ️ Please only share information in Private Message and ensure you are speaking with our verified accounts. We will never ask for payment information on Twitter. Verified accounts can be identified by the verified Twitter badge.

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Sky Help Team

@SkyHelpTeam

2 years

@NaughtyNDC Hi there, The Last of us Episode 5 is scheduled to show on Sky Atlantic at 2am on Monday however it will be made available Saturday at 2am On Demand 🙂 Thanks, Daniel

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Sky Help Team

@SkyHelpTeam

2 years

First FTTP install? Charlotte's completed it, mate 💪

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Sky Help Team

@SkyHelpTeam

5 years

@Gregco_ Hi there 👋 Thank you for getting in touch and aw I am not feeling the best either haha! Just had a quiet one, watched some TV and had an early night as working today🙂 ^Danny

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Sky Help Team

@SkyHelpTeam

8 years

@Stormzy1 Know Me From that Sky ting, Stormzy! Check out them peng deals; . PM if you have any questions. ^CL

Send us a private message

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Sky Help Team