Shiprocket Care @ShiprocketCare Twitter profile

Last Seen Profiles

@shengli_824520

@bokeplokalmalam

@Lonelymidnites2

@h3rizonmusic

@hhbccghjj

@SwayzeGuy

@pasabaxqui

@ValentaNISD

@vis_wav

@leibr5

@nftforhumans

@choisanmeow

@nahuastarita

@archergamefxx

@tf_castlebar

@avukatyusufakin

@foedrc

@miikacete

@susan_macdougal

@bokeplokalmalam

@77bandage__

@bokeplokalmalam

@miechat_pr

@fhynite

@stw_pdg

@father_rmv

@EnjoyAj04871248

@StwDood38499

@riley_obrienn

@rig050

@birdlovee_

@drums4kotaro

@zobjobsUS

@hatley19226

@stw46

Shiprocket Care

@ShiprocketCare

2 years

#𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁𝗔𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁 Our Customer Support is now available, 7 days a week from 7 am to 12 am! We believe in solving all customer problems there and then- regardless of any day of the week. #shiprocketcare #customerservice #customersupport #7days

127

3

7

Shiprocket Care

@ShiprocketCare

3 months

@AltafHusai47315 Hi Altaf! As per our previous interaction, the transfer failed due to an incorrect IFSC code. We request you to DM us the canceled cheque so that we can proceed further.

Send us a private message

0

1

Shiprocket Care

@ShiprocketCare

2 years

Take your sales graph to new heights with more storage! Start fulfilling your orders easily: #warehousing #smallbusinessgrowth #growth #sales #storemore #storagesolutions #fulfillmentservices #orderfulfillment #storageideas #smallbusinessmanagement

195

0

5

Shiprocket Care

@ShiprocketCare

2 years

@LizmoSaxena Hi, I apologize for the delay in delivery of your shipment. Give me a chance to correct the things by prioritizing this for you. You will be notified with further updates on this within 24 hrs on your panel. ~AJ

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

4 months

@maheshreddyy690 Hi Mahesh! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

4 months

@KhanTheIndian Hello Irfan! I am sorry for the inconvenience caused. I have responded to you with the resolution via email with ticket ID - 8480705, please check. -MB

Send us a private message

2

4

Shiprocket Care

@ShiprocketCare

3 months

@rsrudra_rs Hi! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@TravelsZoza @KhanTheIndian @RahulGandhi @amazonIN Hi, I am sorry for the inconvenience caused. I have responded to you with the resolution via email with ticket ID - 8480705, please check. -MB Team Shiprocket

Send us a private message

1

4

Shiprocket Care

@ShiprocketCare

1 year

@FirozRehman7 -FN, Team Shiprocket (2/2)

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@AbiramS2 Hi! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

0

Shiprocket Care

@ShiprocketCare

8 months

@Varoooney Hello Varun! I apologize for the hassle. I would request you to re-generate the pickup to another courier so that I can arrange the pickup on priority. Further. I have refunded the freight charges against the shipment to your SR wallet. - MB

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 months

@editzz_karan Hi Karan! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

0

Shiprocket Care

@ShiprocketCare

7 months

@iruforever @KhanTheIndian Hi Irfan! As checked, we are working on your concern via the ticket ID 7843793, and we will share the final resolution with you at the earliest. - RV, Team Shiprocket

2

3

Shiprocket Care

@ShiprocketCare

8 months

@KhanTheIndian me sometime. -FN, Team Shiprocket

Send us a private message

0

1

3

Shiprocket Care

@ShiprocketCare

8 months

@KhanTheIndian Hi Irfan, I am sorry for the inconvenience caused. I would like to update that our team has shared the resolution over email with Ticket Id - 7843793, please check. I am also arranging a callback from our team to address this issue and help resolve in a better way, please allow

2

1

3

Shiprocket Care

@ShiprocketCare

7 months

@KhanTheIndian Hi Irfan, I would like to inform you that the shipment was updated as Lost and the shipment value of INR 750 will be credited to your wallet within next 3 to 5 working days. I am sorry for the inconvenience caused, however I hope the issue is now resolved. -FN

3

1

3

Shiprocket Care

@ShiprocketCare

4 months

@vinita_badlani Hi Vinita! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

3 months

@YatharthCFC Hi Yatharth! We regret the inconvenience caused. Please help us with the AWB/tracking number via DM so that we can look into it. ~AK

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

3 months

@subha_as_d19 Hi! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

1

0

1

Shiprocket Care

@ShiprocketCare

4 months

@PrameshAgarwal Hi Pramesh! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

1

0

Shiprocket Care

@ShiprocketCare

7 months

@ritu_tiwari11 Hi Ritu, I have highlighted this shipment to the courier partner for an urgent resolution, however I request you to please wait for the mentioned timeline. -FN

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 months

@imaditya_rajput Hi Aditya! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

1

0

Shiprocket Care

@ShiprocketCare

4 months

@GoldenL36502 Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

3 months

@SanjayM88273033 Hi Sanjay! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

3 months

@naman_nan Hi Naman! Following our investigation and call, we confirmed with our courier partner that the shipment was delivered intact with no signs of tampering. We reviewed the evidence provided, but in the absence of pre-shipping evidence, we are unable to initiate a re-investigation or

1

0

1

Shiprocket Care

@ShiprocketCare

5 months

@ajaysoniraipur Hi Ajay, Please note the remittance has been delayed due to Bank holiday on the occasion of 29th March (Good Friday). I would request your patience till 3rd April, 2024 and the amount will reflect. In case of any further delays, please let me know via DM. -FN

1

0

Shiprocket Care

@ShiprocketCare

4 months

@LMamodia Hi Lavesh! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

1

0

Shiprocket Care

@ShiprocketCare

3 months

@yabhishekhd Hi Abhishek, As we have stated, we are working toward resolving issues for all our customers. We will ensure that the mentioned concern is addressed and resolved asap. -Team Shiprocket

4

0

3

Shiprocket Care

@ShiprocketCare

3 months

@raghav_marwah95 Hi Raghav! Our apologies for the hassle. Please DM us the AWB number of the shipments so that we can look into it.

Send us a private message

0

2

Shiprocket Care

@ShiprocketCare

4 months

@as9910507 Hi Amandeep! As per our previous interaction, your shipment with the AWB 190xxxxxxx536 has been scheduled for pickup today itself, and it will be attempted by EOD. Please wait and post that you can reach out to us for further assistance. - RV

0

Shiprocket Care

@ShiprocketCare

3 years

@SanjayBoyat738 Hi Sanjay, we have responded to you via DM. - Team Shiprocket

2

1

2

Shiprocket Care

@ShiprocketCare

4 months

@exotica_coffee Hi! As per our previous interaction, please share the AWB via DM so that we can get this checked and arrange a callback for you accordingly. - RV

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 months

@ambaemobility Hi, I would like to inform that based on the images shared by you our team can revise the charged weight to 3kg, please confirm for the same. - FN

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 months

@arunbTweets Hi Arun, This is not experience we would like to provide and I am sorry to hear this, please share your detailed concern along with AWB number with me via dm so that I can assist you in a better way. -FN, Team Shiprocket

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 months

@naman_nan Hi Naman! Hi Naman! Following our telephone discussion, we've conducted a thorough investigation and our courier partner has also visited the buyer's location. Unfortunately, despite our efforts, due to lack of evidence we are not able to conclude the investigation in your

3

0

2

Shiprocket Care

@ShiprocketCare

9 months

@SwarajPatel95 Hi Swaraj, I am sorry for the delay and the inconvenience caused regarding the shipment. I have highlighted the shipment to Ecom Express to attempt urgent pickup and request you to please allow me next 24hrs to get back with an update on this. -FN, Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

2 months

@ajwellnessindia Hi, As mentioned multiple times, the discrepancy is updated and visible on your dashboard as soon as it is updated in the system. Hence, you are notified over the panel for the same. Further, I will forward this as a feedback to the courier partner- DTDC. -RV, Team Shiprocket

1

0

Shiprocket Care

@ShiprocketCare

1 month

@HusainMasala82 We sincerely apologize for the prolonged delay from our end in resolving the concerns you have raised. However, be assured that the concerned team is working rigorously to resolve the issues and will get back to you with an update within 2-3 days. - RV

1

0

Shiprocket Care

@ShiprocketCare

3 months

@yanikkumar Hi Yanik, we apologize for your recent experience. Please help us with the AWB number and concern in detail via DM so that we can check the same and get back to you at the earliest. - Team Shiprocket.

Send us a private message

0

Shiprocket Care

@ShiprocketCare

3 years

@monicaraheja We certainly never want any of our users to be in such a situation. We request you to please debrief us with the issue over the DM and will make sure that the same is rectified at the earliest.

0

2

Shiprocket Care

@ShiprocketCare

5 months

@Manish47Raj Hi Manish! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

1

0

Shiprocket Care

@ShiprocketCare

7 months

@TiwariNavn Hi, I am sorry to inform that the shipment has been RTO initiated due to operational limitations at the courier's end. The shipment will be delivered back to you within RTO timeline. As a token of apology, I have initiated the freight refund to your wallet, please check. I

1

0

1

Shiprocket Care

@ShiprocketCare

7 months

@KhanTheIndian @iruforever @Tarush27 @NEWS @ABPNews @aajtakjitendra Hello Irfan! we never want you to feel this way. Our team tried to contact you on your registered number however, had no luck. Please share the convenient time or alternate number via DM for call back. - MB

Send us a private message

0

1

2

Shiprocket Care

@ShiprocketCare

3 months

@bimlesh_thakur Hi Bimlesh! We are sorry you feel this way. The pick-up was not attempted by courier following the restrictions related to the general elections. However, you have already reassigned it to a different courier partner. The pick-up is scheduled for pick up today and

1

0

Shiprocket Care

@ShiprocketCare

10 months

@SalimAl33579178 Hi Salim! Apologies for the inconvenience caused. As checked, We have shared the final resolution on your concern via the ticket ID 7358056, please check. Also, someone from our team will connect with you shortly to address your concern. - Team Shiprocket

1

0

Shiprocket Care

@ShiprocketCare

2 months

@kumar_sure79504 Hi Surendra, I am sorry to inform that the shipment could not be delivered due to buyer refusal as per courier partner update. Kindly confirm if you wish to get this RTO initiated, since we tried contacting the buyer, however had no response. - FN, Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

4 months

@mudit1107 Hi! As checked, we have already shared the closure with you via the ticket ID 8528969, please check. - RV

1

0

Shiprocket Care

@ShiprocketCare

7 months

@dipansarkhel1 Hi! Apologies for the delay. As checked, your shipment with the AWB JH00XXXXX63IN has been successfully picked up and is in transit for forward delivery. - Team Shiprocket

0

1

Shiprocket Care

@ShiprocketCare

3 months

@aditya74169411 Hi Vivek, I request you to please elaborate your concern via DM so that I can further assist you. - FN

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@mudit1107 Hi! As checked, the weight discrepancy is updated by the courier partner's after reconciliation and as we have gone through the proofs courier partner has charged excess amount on your shipment based on the dimensions of your shipment. I request your understanding in this

2

0

1

Shiprocket Care

@ShiprocketCare

7 months

@AJITBERA Hi! As per our previous interaction, your shipment is currently delayed due to operational issues and it will be attempted for delivery on or before 2nd February. - Team Shiprocket

0

1

Shiprocket Care

@ShiprocketCare

3 months

@karannarang_ Hi Karan! Apologies for the delay. We have shared the final update with you via DM, kindly check. ~AK

0

Shiprocket Care

@ShiprocketCare

3 years

@joinRohitSingh @GH_News_ Hi Rohit! Apologies for the hassle caused please connect with us via the link below so that we can assist you further. - Team Shiprocket

Send us a private message

1

0

2

Shiprocket Care

@ShiprocketCare

7 months

@bikash6297 Hi! We have shared a final update on your concern via the ticket ID 7841491, please check. - Team Shiprocket

0

2

Shiprocket Care

@ShiprocketCare

3 months

@AnshulPanjwani Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

8 months

@AmjadKhanPrince Hi! H Amjad! We have recieved confirmation from the courier that your shipment was picked up from your address and has already been delivered to the consignee. The consignee has also confirmed the receipt of the product "smartwatch". Also, the consignee is ready to accept the

1

0

Shiprocket Care

@ShiprocketCare

3 months

@GPatrekar9675 Hi! We apologize for the delay you are facing in the pickup. We have forwarded your request to our concerned courier to prioritize the same. We will ensure that the pick-up is attempted by 06/06/2024. ~AK

1

0

1

Shiprocket Care

@ShiprocketCare

4 months

@ImTrueSikh Hi Jitneder! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

0

Shiprocket Care

@ShiprocketCare

8 months

@sksingh_9 Hi Shiva! As per the courier update, your shipment has now been delivered. Hope this resolves your concern. ~AK

0

Shiprocket Care

@ShiprocketCare

8 months

@AmjadKhanPrince replacement/new shipment after our discussion. Hence, kindly check the same with him. As an exception, we have refunded the shipping charges to your wallet for the shipment. -Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

3 months

@goodlifecare1 Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

7 months

@KhanTheIndian Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

0

1

2

Shiprocket Care

@ShiprocketCare

3 months

@kollercut Hello! I certainly understand your concern here and apologize for the hassle. I want to inform you that I have marked the shipments (AWB:19xxxxxxxxxx04, 19xxxxxxxxxx91, 19xxxxxxxxxx26, 19xxxxxxxxxx22 and19xxxxxxxxxx13) as Lost and amount will be credited within 3-5 working days.

3

0

Shiprocket Care

@ShiprocketCare

11 months

@takmeelifoods Dear Client! Apologies for the delay and inconvenience caused. I have escalated your concern to the courier partner for urgent pickup and will get back to you with an update by tomorrow EOD. - Team Shiprocket

0

2

Shiprocket Care

@ShiprocketCare

3 months

@atik_zafar Hi Zafar, I regret to inform you that our courier partner could not deliver the shipment within the committed timeline due to unforeseen circumstances & hence, I am marking the shipment as temporary lost. Keeping our service standards & as per the policy,

1

0

Shiprocket Care

@ShiprocketCare

7 months

@grvmaheshwari1 HI Gaurav! As per our previous interaction, we have not received the amount for this transaction. Also, the second transaction was successful and was added to your wallet. If the amount was deducted from your wallet it will be refunded to your wallet within 7-10 working days.

1

0

Shiprocket Care

@ShiprocketCare

2 months

@SumitSuthar1 Hi Sumit, I regret to inform you that our courier partner could not deliver the shipment within the committed timeline due to unforeseen circumstances & hence, I am marking the shipment as temporary lost. Keeping our service standards & as per the policy, I have processed the

1

0

1

Shiprocket Care

@ShiprocketCare

7 months

@ajwellnessindia Hi, I comprehend your concern and I have highlighted this as feedback to the courier partner. Please accept my sincere apologies for the inconvenience caused. -FN, Team Shiprocket

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@vivek11972 Hi Vivek! As checked, there was no technical error on our end and the phone number entered at the time of placing the order was simply used as consignee details. However, your buyer refused to accept the shipment, and it was marked as RTO post that, and it will be returned to you

1

0

Shiprocket Care

@ShiprocketCare

3 months

@heysiddartha @stufflistings @ShiprocketIndia @VedVery5 Hi Siddartha! As per our telephonic conversation, the shipment was not secured and the courier partner has marked as the shipment as lost and has offered claim as per their policy. Please connect with your seller for further update in this regard. - RV

1

0

Shiprocket Care

@ShiprocketCare

3 months

@sanjayguptasji Hi Sanjay! This is not something we want to hear from our customers. Please accept our sincere apology for any inconvenience caused. Request you to help us with your AWB/Tracking ID via DM so that we can take a better look at it and assist you further. - RV

1

0

Shiprocket Care

@ShiprocketCare

7 months

@KhanTheIndian Hi Irfan, I am sorry to inform that this has been delayed more than the expected timeline. Please accept my sincere apologies for the same. I request you to please allow me time till 2nd Feb, 2024 and I will get back with an update as soon as possible - FN, Team Shiprocket

0

1

2

Shiprocket Care

@ShiprocketCare

3 months

@Danishk89126044 Hi Danish, I would like to inform you that account has been unblocked post our investigation and the COD amount will be now processed as per your current COD cycle plan. -FN

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@mtsv1994 Hi Sanjay, we apologize for your recent experience. Please help us with the AWB number and concern in detail via DM so that we can check the same and get back to you at the earliest. - Team Shiprocket.

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@nivaan_arora Hi Raghav! We have received an update from the courier partner (Kerry Indev) that the shipment is delayed due to unforeseen operational issues and will be attempted on or before 05/05/2024. Our apologies for this delay. ~AK

0

Shiprocket Care

@ShiprocketCare

2 months

@RAUSHANKUM12447 Hi! Please connect and share your complete details via the link below so that we can assist you further. -Team Shiprocket

Send us a private message

3

2

Shiprocket Care

@ShiprocketCare

4 months

@chiragkapadia Hi Chirag, I apologize for your recent experience. Please help us with the AWB number and concern in detail via DM so that I can check the same and get back to you at the earliest. - MB

Send us a private message

0

Shiprocket Care

@ShiprocketCare

10 months

@Im_Marcos515 Hi Karan! As per our previous interaction, we have escalated your concern to the courier partner (Delhivery) for urgent delivery and would request you to connect with your seller for further updates. - Team Shiprocket

0

Shiprocket Care

@ShiprocketCare

4 months

@karannarang_ Hi Karan, I am sorry to inform that as per the update from the courier partner, the shipment is currently untraceable in the courier network and this is under investigation. Please allow me time till 24th May, 2024 to get back with the final resolution. - FN

1

0

Shiprocket Care

@ShiprocketCare

3 years

Got questions related to your orders? Get instant answers! Follow us now: @ShiprocketCare #ShiprocketCare #businesssolutions #customersupport #customerfirst #sellersupport #careforyou #followus #supportsmallbusiness #raiseaquery

78

1

2

Shiprocket Care

@ShiprocketCare

8 months

@mitthuvarshney Hi Yoshita! We are already working on your concern via ticket id 7707738 and coordinating with the concerned courier (India Post). The shipment JH0053***IN has been delivered and we are trying to get other shipments delivered on priority.

0

1

Shiprocket Care

@ShiprocketCare

4 months

@manish856028 Hi Manish! This is not the impression we want you to have of us. Please elaborate on your concern via DM so that we can assist you accordingly. -Team Shiprocket

Send us a private message

0

Shiprocket Care

@ShiprocketCare

6 months

@iPankajRaj Hi Pankaj, I am sorry for the delay and the inconvenience caused. I have highlighted the shipment with AWB - 14112XXXX92995 to Xpressbees for delivery attempt on priority basis. Please allow me time till 28th Feb, 2024 and I will get back with an update on this. I am also

1

2

Shiprocket Care

@ShiprocketCare

5 months

@HusainMasala82 Hi Husain! We are sorry you feel this way. As per our previous interaction, the POD remarks are only needed when the shipment is doubtful. However, we are getting it investigated as an exception and will update you by 04/04/2024. ~AK

2

0

1

Shiprocket Care

@ShiprocketCare

6 months

@iPankajRaj Hi Pankaj, I am sorry to inform that the shipment has been RTO initiated due to operational limitations at the courier's end. The shipment will be delivered back to you within RTO timeline. As a token of apology, I have initiated the freight refund to your wallet, please check. I

1

2

Shiprocket Care

@ShiprocketCare

9 months

@AmbadasKharatm2 Hello Ambadas! this is not the service we are known for. I want to inform you that the shipment marked RTO on 11-12-2023 and the same will be RTO delivered within the timeline which is 10-15 working days. Please note that this is the standard timeline shared by the courier

1

0

Shiprocket Care

@ShiprocketCare

8 months

@DealstodaysI Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! . As a token of apology, I have initiated the freight charges to your wallet, please check. The current status for the shipment is Out for Delivery, please allow me sometime

1

0

Shiprocket Care

@ShiprocketCare

8 months

@GAURAV07301458 Hello Gaurav! I apologize for the hassle. I want to inform you that your shipment is scheduled to be picked up tomorrow and an attempt will be made by the courier partner between 2-7 PM. I request you to keep your shipment ready with complete packaging and labeling. Also, keep

2

0

1

Shiprocket Care

@ShiprocketCare

3 months

@Prannoy_Ghosh Hi, I understand that you are expecting an update, and it was never our objective to keep you waiting! Please have faith that I have highlighted your concern on a serious note, and are reviewing the possibilities to direct this situation appropriately. - FN, Team Shiprocket

0

1

Shiprocket Care

@ShiprocketCare

3 months

@rkgohill Hi Rajdeep! We are sorry to hear this. Please help us with the dispute AWB number(s) via DM so that we can look into the matter and assist you in a better way. ~AK

0

Shiprocket Care

@ShiprocketCare

5 months

@Prannoy_Ghosh Hi Prannoy! Apologies for all the hassle. As checked, your shipment with the AWB 1904XXXXXX5845 has been marked as RTO due to courier limitations and I have initiated the freight refund from my end as a token of apology. - RV

1

0

1

Shiprocket Care

@ShiprocketCare

4 months

@ajwellnessindia Dear Client! Accept our sincere apologies for this hassle. We have raised this to the concerned courier partner (DTDC) and shall update you on it by 17/05/2024. ~AK

1

0

Shiprocket Care

@ShiprocketCare

7 months

@ritu_tiwari11 Hi Ritu, I would like to inform that the delivery dispute for this shipment was raised on 2024-01-28 and the timeline for the courier partner to investigate and update the status is 7 to 10 days. I request you to please wait for the given timeline. However, I have highlighted

1

0

1

Shiprocket Care

@ShiprocketCare

4 months

@Prannoy_Ghosh Hi! I have escalated your concern to the courier partner for urgent reattempt and will get back to you with an update within 2-3 working days. - RV

1

0

1

Shiprocket Care

@ShiprocketCare

8 months

@fariduddinmasud Hi! Apologies for the inconvenience caused. I have escalated your concern to the courier partner for urgent pickup and it will be attempted by tomorrow EOD. - Team Shiprocket

1

0

Shiprocket Care

@ShiprocketCare

2 years

@kailash_heerani Hi Kailash! We would like to tell you that Shiprocket helps in shipping goods from one destination to another however, we do not supply or sell the goods. Further, please connect and share your complete details via DM so that we can assist you further. -Team Shiprocket (1/2)

1

2

Shiprocket Care

@ShiprocketCare

3 months

@nitesh2pancholi Hi Nitesh! Please accept our sincere apology for any inconvenience caused. Request you to help us with your concern in detail via DM so that we can take a better look at it and assist you further. - RV

Send us a private message

1

0

Shiprocket Care

@ShiprocketCare

3 months

@solanki_avi Hey! I appreciate your patience, Avi! I understand your concern regarding the delivery failure despite making multiple attempts. Kindly allow me time till 30th May to check and update you about it. - MB

Send us a private message

0

Shiprocket Care

@ShiprocketCare

4 months

@rangesh1101 Hi! I would like to inform you that in case of India post shipments, the status is getting updated late on the panel due to technical and configuration issues at their end. Therefore, the shipment was marked delivered on 2024-05-11, the COD amount will be processed as per your

2

0

Shiprocket Care

@ShiprocketCare

1 month

@im_shahid_02 Hi! Apologies for all the hassle. I have escalated your concern to the courier partner for urgent delivery and it will be attempted at the earliest. - RV

1

0

2