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Securus Technologies Profile
Securus Technologies

@SecurusTech

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Supporting Better Outcomes for Individuals and Communities.

Texas
Joined January 2010
Don't wanna be here? Send us removal request.
@SecurusTech
Securus Technologies
2 years
Check out the song “I Think” by the #SecurusHipHopContest winner Carmela Mose. proceeds from streaming services benefit @prisonfellowshp . Thank you @lecrae & @1881MorrisBrown for your work on this first-of-its-kind campaign for the incarcerated.
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@SecurusTech
Securus Technologies
1 year
We're excited to announce Securus Technologies has expanded its geographic coverage to allow international online account creation and payments in 23 countries so loved ones can stay connected, no matter the distance. 🌎 To learn more, visit:
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@SecurusTech
Securus Technologies
2 years
The Securus mobile app and website are experiencing intermittent outages which may cause errors or delays for users. Our team is diligently working to fix this issue and will provide an update once resolved. We deeply apologize for this inconvenience. Thank you for your patience.
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@SecurusTech
Securus Technologies
1 year
These are stories of hope that deserve to be shared. A virtual roundtable from @Televerde sheds light on women who exemplify that transformation in prison is possible. Check them out here.
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@SecurusTech
Securus Technologies
4 years
Safety is at the forefront of our efforts as correctional facilities cope with COVID-19. We’ve teamed up with @GrayLineWarriors to broaden our commitment to the cause by distributing 250,000 masks in facilities across the country. Head to for more details!
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@SecurusTech
Securus Technologies
4 years
We’re proud to kick-off this series with Ronnie Hopkins as he shares how he took a leap of faith and has been able to use technology and education to transform his life both during serving his sentence and after. Listen as he tells his story and experiences: #RoadtoReentry
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@SecurusTech
Securus Technologies
3 years
Celebrating our Past, Present and Future. #BlackHistory #BlackHistoryMonth
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@SecurusTech
Securus Technologies
1 year
If your loved one is being released soon and you need help outlining the next steps for a successful #reentry , use this guide to put a plan together. #SecondChances
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@SecurusTech
Securus Technologies
6 months
We have expanded our account services to those living abroad. 🗺️ Share this message with those who may be interested in opening and funding a Securus account to pay for communications with an incarcerated loved one at any facility we serve.
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@SecurusTech
Securus Technologies
2 years
We’ve restored call services across our platform. All calls are connecting and occurring as expected. We apologize for any inconvenience this may have caused you. #SecurusUpdate
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@SecurusTech
Securus Technologies
3 years
Seeing #education as a form of freedom, leaders and formerly incarcerated individuals are recalling their experiences with learning and #STEM during their sentence. From coursework to employment, learn more about how they're shifting science from @novapbs :
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@SecurusTech
Securus Technologies
2 years
Get the answers you are looking for using our NEW online assistant tool! Now available on the Securus website, it’s easier to find the facts you need, when you need them. Visit for more details. *This tool is not a live chat.
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@SecurusTech
Securus Technologies
1 year
ICYMI... Securus is now available outside the U.S. Family and friends overseas can now create online accounts to send funds and pay for any of our communication services, such as messaging, video sessions, and phone calls. More details here.
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@SecurusTech
Securus Technologies
2 years
#SecurusUpdate : The issues with the Securus website and app have been resolved. Thank you for your patience as we worked to finalize the resolution.
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@SecurusTech
Securus Technologies
4 years
#Reentry can be a difficult path to navigate. We love this feature on Big John of @2dCall and all of the work he is doing for his community in South LA. Read more from the @latimes :
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@SecurusTech
Securus Technologies
2 years
Thanks @ChanceSeales & Sue Doherty @Newsy for sharing the inspiring story of Carmela Mose, winner of our #SecurusHipHopContest . We appreciate your efforts to spotlight Carmela’s incredible talent, inspiring hope in others for a second chance.
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@SecurusTech
Securus Technologies
4 years
We know the power of a phone call. Connecting you with your incarcerated loved ones is always our focus, especially in times like these. Securus is happy to keep the communication going with those who matter most. Stay safe ❤️
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@SecurusTech
Securus Technologies
4 years
Class is in session! In today’s Securus Community Classroom feature, we’ll be highlighting @AndreNorman and how he went from hardships to Harvard!
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@SecurusTech
Securus Technologies
4 months
Add to your watchlist “Come Home Ready”, an inspirational podcast series by Securus Originals. The five-episode series explores the innermost moments and challenges faced by formerly incarcerated individuals as they step back into society.
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@SecurusTech
Securus Technologies
6 months
As we celebrate #SecondChanceMonth , it's essential to recognize the significance of supporting individuals transitioning back into society after incarceration. If you have a loved one on this journey, here are some helpful tips you can use to assist them during this transition.
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@SecurusTech
Securus Technologies
3 years
⚠️ Attention all Securus users ⚠️ Our online and app services will be inactive while we work on an upgrade from 9/29 at 12AM EST through 9/29 at 5:30AM EST. We apologize for the inconvenience and appreciate your patience.
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@SecurusTech
Securus Technologies
2 years
Catch all the DAY ONE with Andre Norman™ podcast episodes that have been released so far today! Episodes 1 to 4 are available here: Also available on Apple Podcasts, Google Play, Amazon, YouTube, and Spotify. 🎧 @andrenorman
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@SecurusTech
Securus Technologies
4 years
Our commitment to keeping communities connected continues! Millions of phone calls, emails and video connect sessions have been provided during this pandemic. Thank you for staying strong with us.
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@SecurusTech
Securus Technologies
2 years
Happy Father’s Day from the Securus Team.
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@SecurusTech
Securus Technologies
1 year
While behind bars, Dr. Donk pursued his passion for learning, earning his doctorate. His journey reminds us that every challenge can become a stepping stone toward success. Check the episode from DAY ONE with @andrenorman ™.
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@SecurusTech
Securus Technologies
1 year
If you already have an Advanced Connect account and want to receive calls from someone at a different facility, that also has Securus calling center, you don’t have to do anything on your end.​ They can call you or any of the authorized numbers on the account. #DidYouKnow 💡
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@SecurusTech
Securus Technologies
2 years
DAY ONE with Andre Norman™ is here! Available to your loved one on their tablet—and to you for FREE on the Securus® website and other podcast platforms, this podcast series will release new episodes every Thursday. Listen to the first episode here:
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@SecurusTech
Securus Technologies
3 years
Even the little things make the biggest difference! We're proud to connect loved ones with those who matter most to them during major milestones and small moments.
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@SecurusTech
Securus Technologies
2 years
In honor of #FathersDay weekend, we want to spotlight Michael Baldwin's story. After 25 years, Michael's dream came true. He was able to reconnect with his children. Read the full story here.
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@SecurusTech
Securus Technologies
4 years
Join us in celebrating our new partnership with @Televerde ! We are working with their talented team of incarcerated women to help deliver excellent customer service, which will lead to more opportunities for when they are released. #Technology #Strongwomen
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@SecurusTech
Securus Technologies
3 years
Congratulations @SusanforSheriff on your historic victory as Louisiana’s first black female sheriff! We are excited to work with you in support of your community-minded agenda & make staying connected more affordable for those in New Orleans.
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@SecurusTech
Securus Technologies
8 months
At Securus, we are committed to nurturing relationships and creating a global community that connects the incarcerated with family and friends no matter where they are. NOW available: account services for those living abroad. For more details, visit:
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@SecurusTech
Securus Technologies
4 years
Welcome to our newest campaign series: Road to Reentry, highlighting the voices and stories of formerly incarcerated individuals as well as the role education and technology played in their journey. #RoadtoReentry
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@SecurusTech
Securus Technologies
4 years
"God changed me, but he used education to do it," he said. Ronnie is now in the Member Service Department and on the Travel Team at his church, Christian Healthcare Ministries. He is also taking his next leap of faith towards his Bachelor's Degree from Liberty University.
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@SecurusTech
Securus Technologies
2 years
One day is not enough to celebrate the unconditional love of a mother. For all you have done, for all that you do, and for all that you will continue to do… thank you. Happy Mother’s Day! #MothersDay
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@SecurusTech
Securus Technologies
3 years
It's Free Reply Tuesday! Check the "Provide Return Stamp" box before sending the email in order to allow your loved one to reply at no cost to you. #SecurusFreeReply
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@SecurusTech
Securus Technologies
11 months
New to eMessaging with Securus? We’ve got you covered!​ Follow these four steps to start communicating with your loved one. ​ Find answers to more frequently asked questions here ➡️
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@SecurusTech
Securus Technologies
3 years
Today we honor the memory and legacy of Dr. Martin Luther King, Jr.
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@SecurusTech
Securus Technologies
3 years
Several services will be undergoing maintenance on 3/6 at 10 pm ET. During the time these platforms will be offline: Securus Online Website, Securus Mobile Apps, JPay IVR & Customer Care. Services will resume after the upgrade which is expected to be completed by 3/7 at 5 am ET.
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@SecurusTech
Securus Technologies
1 year
Education is crucial to providing incarcerated individuals with the tools they need for a #SuccessfulReentry . Check out this opinion piece by Kelly Howery featured in @KCStar that discusses the importance and impact of the #SecurusLantern program.
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@SecurusTech
Securus Technologies
1 year
What to do if your Securus app is not opening? ​Make sure you have updated the app to the latest version by going to Google Play or the App Store. If the problem continues, uninstall and reinstall the app.​ For more answers to FAQs, visit:
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@SecurusTech
Securus Technologies
1 year
The release of your loved one is an exciting time that comes with many adjustments. Setting realistic expectations is essential to help and support your loved one. These tips from @prisonfellowshp will help you prepare for this new chapter. #Reentry
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@SecurusTech
Securus Technologies
2 years
The Securus Unity Platform eMessaging services are experiencing technical difficulties.  Our team is working to resolve the issue as soon as possible and will inform you when this service has been reinstated. We apologize for the disruption. #SecurusUpdate
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@SecurusTech
Securus Technologies
3 years
As a token of our gratitude to you, we’re happy to announce that if you complete phone calls totaling $50 or more this month, you get a $15 off Call Credit to use in April. #WHM *We’ll send your credited amount to your AdvanceConnect™ account the first week of April*
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@SecurusTech
Securus Technologies
4 years
Thank you to @WRTV for capturing Shashanna’s amazing story and our partnership with @Televerde ! We’re looking forward to continued growth in this program as we provide incarcerated individuals with the experience, training and support needed to set a new path.
@wrtv
WRTV Indianapolis
4 years
Televerde is a sales and marketing technology company that currently employs incarcerated women and trains them to manage inbound customer service through call centers.
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@SecurusTech
Securus Technologies
4 years
Did you know the average recidivism rate is 68%, but for @Televerde -trained women it is about 5%? See how our partnership is helping women in the Rockville Correctional Facility prepare for their future from @IIB :
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@SecurusTech
Securus Technologies
3 years
Holiday savings coming soon! Check back with us on December 20 to see what kind of savings package we've got cooked up for you this holiday season!
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@SecurusTech
Securus Technologies
3 years
Coming soon! Securus Originals is a new inspirational storytelling platform featuring podcasts with remarkable people who overcame adversity to achieve a successful second chance. The free podcast series launches on 7/29, but until then check this out:
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@SecurusTech
Securus Technologies
3 years
It's the ties that make us that keep us going. Tell us what bonds you can rely on
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@SecurusTech
Securus Technologies
3 years
📢Promo Reminder📢 If you took advantage of our March Call Credit promotion, your $15 call credit will be credited to your AdvanceConnect™ the first week of April. #SecurusPromotion
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@SecurusTech
Securus Technologies
3 years
Wishing all active and former service members a happy Veteran's Day.
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@SecurusTech
Securus Technologies
2 years
FREE eCard & FREE Reply Valentine's Day promo. ❤ Remind your loved ones how much they mean to you with an eCard from our Valentine’s Day collection. These eCards — and all other eCards — will be FREE on 2/14/23. *See promotion details and participating facilities in graphic.
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@SecurusTech
Securus Technologies
2 years
NOW AVAILABLE EPISODES 1 - 7 | DAY ONE with Andre Norman™. 🎧 Tune in to listen to the success stories of formerly incarcerated individuals and how they set themselves up for a changed life post-incarceration. @andrenorman
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@SecurusTech
Securus Technologies
1 year
Have you visited our families and incarceration website? Find here all the information you need to help your incarcerated loved one achieve a successful #reentry : #SecondChanceMonth
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@SecurusTech
Securus Technologies
11 months
@_autumnlaree_ Hi, please send us a DM so we can assist you with your inquiry. Thank you.
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@SecurusTech
Securus Technologies
2 years
If you ever forget your Securus password, don’t worry! It’s easy to get a new one. Just follow these steps to reset your password and get back into your account. #SecurusTips #SecurusHowTo
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@SecurusTech
Securus Technologies
3 years
There's a fundamental human need to stay connected with loved ones, especially during difficult times. This is why we are giving 2 phone calls & 5 stamps to incarcerated individuals in Louisiana DOC facilities & the county jails we serve.
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@SecurusTech
Securus Technologies
3 years
We’re excited to launch #SecurusOriginals , a new storytelling platform w. inspirational content. Check out #SEC2NDACTS podcast w. @AndreNorman and @Wallstreet504 . Free for incarcerated loved ones on SecureView & JP6s tablets, & the general public, visit
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@SecurusTech
Securus Technologies
2 years
Looking for some #TransformationTuesday content? Grab your 🎧 and check out Securus' SEC2ND ACTS™ podcast series. Hosted by @andrenorman , each episode shines a light on stories of real people who have turned their lives around:
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@SecurusTech
Securus Technologies
4 years
Securus is proud to keep you connected with your loved ones by providing free and discounted communication services through these uncertain times.
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@SecurusTech
Securus Technologies
1 year
@dreamybabie_xo Hello Dany, We will reply to your direct message you've sent. Thank you,
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@SecurusTech
Securus Technologies
4 years
Today, we’re looking forward to having these pivotal courses on our tablets for incarcerated individuals across the country to have a second chance at life with the world of opportunities education brings!
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@SecurusTech
Securus Technologies
4 years
As we continue to highlight the amazing educational achievements across the incarceration community, message us to submit an educational goal you or your loved one is most proud of to be featured on an upcoming Securus Community Classroom post.
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@SecurusTech
Securus Technologies
4 years
We love seeing incarcerated individuals come home and reinvent themselves. If anyone ever told you that you wouldn't be great, watch this video! Source: mr_bright_side on TikTok
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@SecurusTech
Securus Technologies
4 years
Access to technology is instrumental in not only reshaping facility environments but also the minds and futures of incarcerated individuals!
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@SecurusTech
Securus Technologies
4 years
Happy Birthday America 🇺🇸 Today we're celebrating you!
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@SecurusTech
Securus Technologies
2 years
LAST CHANCE to send your loved one an eCard from our Breast Cancer Awareness Month Collection. Free eCard and a FREE REPLY** this Wednesday 10/26/22. *See graphic for participating facilities details.
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@SecurusTech
Securus Technologies
2 years
We’re proud to join our nation in celebrating Black History Month. Today and every day, we honor and celebrate the contributions and achievements made by individuals and partners from this community. Join us all month long to learn more about these accomplishments.
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@SecurusTech
Securus Technologies
3 years
What is your favorite long weekend activity?
Reading
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@SecurusTech
Securus Technologies
3 years
Happy Father's Day to all of the strong and loving dads and father figures out there!
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@SecurusTech
Securus Technologies
3 years
Apart, a documentary recently shown at the @HRW Film Festival, profiles 3 formerly incarcerated women as they navigate reentry and #motherhood . Through their hard work and advocates, these women take us all on a journey through their truly inspiring story:
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@SecurusTech
Securus Technologies
3 years
This #MentalHealthAwareness Day, please remember your own mental health. Supporting an incarcerated loved one can be stressful but there's no shame in asking for help. Visit to get the help you need today.
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@SecurusTech
Securus Technologies
3 years
We support the FCC’s new order & we’re asking industry stakeholders to engage in a collaborative effort to modernize correctional technology & make connectivity more accessible & affordable. Our commitments & CTA can be found in this open letter:
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@SecurusTech
Securus Technologies
4 years
What an inspiring story! At 62, Joseph Valadez recently graduated from Cal State Long Beach after spending more than half of his adult life incarcerated. From battling drug addiction to getting straight A's, hear more from @ABC7 :
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@SecurusTech
Securus Technologies
2 years
The Securus Unity Platform’s eMessaging Services are now available for use. Delivery & receipt of e-messages may still be delayed due to the earlier disruption.  We appreciate your patience as we worked through this matter. #SecurusUpdate
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@SecurusTech
Securus Technologies
3 years
Stay in touch with your incarcerated loved one and take advantage of our Free Reply Tuesday promotion. Your loved one can reply back to your message at any time (not just on Tuesdays). #SecurusPromotion
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@SecurusTech
Securus Technologies
3 years
Have you heard? Every Wednesday, all eCards are FREE! This includes breast cancer awareness AND Halloween eCards! ALL eCards are FREE, but messages still cost 1 stamp to send; eCards are the only part of this promotion.
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@SecurusTech
Securus Technologies
4 years
Today and everyday, we’re thankful for the hard work and commitment displayed by correctional officers and employees to keep us safe. Thank you! ❤️
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@SecurusTech
Securus Technologies
1 year
@christopherobbn Hi C.Partlow, we're sorry you've been misinformed. Simply add your new number to your existing account and you'll keep the funds you have on your account. Please DM us if you need further instructions.
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@SecurusTech
Securus Technologies
3 years
Today we recognize the 20th anniversary of 9/11, honoring all of those who lost their lives and recognizing all the first responders and volunteers who helped save lives.
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@SecurusTech
Securus Technologies
3 years
Because women are worth celebrating every day. Happy National Women's Equality Day
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@SecurusTech
Securus Technologies
4 years
"I would have never thought I'd go to prison and come out with all of these things I have," said Jeremy Mask. With over 90% of those incarcerated in Iowa eventually released into #society , see how they came up with a plan for #reentry from @USNews :
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@SecurusTech
Securus Technologies
4 years
Fast forward to graduation day, Ronnie received his Associates Degree in General Studies from Ashland University. Sporting a cap and gown for the first time, he was grateful to have access to these tools and a community of people on the same journey as him.
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@SecurusTech
Securus Technologies
4 years
The Little Reader program shows women that their sentence is merely just a chapter in their story and encourages them to keep going! By allowing them to #read to their children, these moms can connect with their little ones through the power of #literature :
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@SecurusTech
Securus Technologies
4 years
Thank you to the officers at the @FBCSO for your continued service to keep the community safe. Your dedication doesn’t go unnoticed and we hope you enjoyed lunch on us from @ChipotleTweets !
@FBCSO
FBCSO Texas
4 years
A very special thanks to our community partners at @SecurusTech for providing a delicious lunch from @ChipotleTweets for jail employees today. #StrongerTogether #FortBendCounty #community
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@SecurusTech
Securus Technologies
1 year
@MrPlayaPatna Hello please send us a direct message so we can assist you. If you need immediate assistance, please call 1-800-574-5729 or email support @jpay .com. Thank you.
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@SecurusTech
Securus Technologies
27 days
The release of your loved one is an exciting time that comes with many adjustments. Setting realistic expectations is essential to help and support your loved one as much as possible during this transition.
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@SecurusTech
Securus Technologies
2 years
April is #SecondChanceMonth , the perfect opportunity to check out SEC2ND ACTS™, a series of podcasts hosted by @andrenorman that highlight stories of real people who have turned their lives around and are helping others achieve similar outcomes. 🎧 :
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@SecurusTech
Securus Technologies
2 months
New for your playlist! 🎧 "A Mother's Voice" is a 12-part series that amplifies the voices of mothers whose stories bring to life an entirely new view of navigating incarceration with a loved one. Now available on YouTube, catch all the episodes today!
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@SecurusTech
Securus Technologies
2 years
We received overwhelming participation in April’s Stamp cost-saving promo. As a result, fulfillment of the three free stamps in the month of May is going to take a bit longer, but we are doing our best to get these to you asap. Thank you for your patience! #PromoUpdate
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@SecurusTech
Securus Technologies
4 years
Class is in session! In today’s Community Classroom post, we want to introduce a new classmate, Carlos Omar Montes, who used the power of education and #entrepreneurship to create the start of something new!
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@SecurusTech
Securus Technologies
3 years
A special day calls for a special celebration! This Mother's Day, send the women in your life an eCard to spread some e-love to the ones who mean the most.
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@SecurusTech
Securus Technologies
4 years
Merry Christmas from the Securus family! We're wishing you a joyous and safe holiday with the ones you love!
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@SecurusTech
Securus Technologies
4 years
Class is in session! Welcome to the Securus Community Classroom, where we will be recognizing and celebrating our community for reaching classroom goals, collecting accolades and surpassing key milestones in a variety of programs and levels of education.
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@SecurusTech
Securus Technologies
4 years
We believe in second chances! Our newest partnership with @Televerde works on creating a path of opportunity for incarcerated individuals both during their sentence and as they navigate reentry. Thank you to @wrtv for capturing this story and featuring us!
@wrtv
WRTV Indianapolis
4 years
Televerde is a sales and marketing technology company that currently employs incarcerated women and trains them to manage inbound customer service through call centers.
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@SecurusTech
Securus Technologies
3 months
@lexxfineasss Hi, please send us a DM so we can assist you with your inquiry. Thank you
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@SecurusTech
Securus Technologies
3 months
If you need to confirm if Securus services the facility of your loved one, all you need to do is follow these five steps. #SecurusTip
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@SecurusTech
Securus Technologies
3 years
Happy National Telephone Day! We're proud to have a presence in facilities and in the lives of incarcerated individual across the country as they stay connected by phone.
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