SELCO is a community owned and operated utility offering Shrewsbury, MA residents and businesses high-quality electric and cable services at competitive prices.
It's not just the line crews working hard tonight. Our Engineering team is behind the scenes during every outage to help analyze the situation and get our customers back up and running as quickly as possible.
Thank you to SELCO field crews, engineering, and customer service staff for their hard work last night. And thanks to Shrewsbury PD, FD, and DPW for support in the field. "Teamwork makes the Dream Work," and we've got an amazing team here in Shrewsbury!
Congratulations to Shrewsbury's
@post397
on making it to the American Legion World Series! Watch today at 1:00 pm on ESPN3 (no cable subscription is required), go to
We are currently experiencing an issue at our headend that is effecting our phone and internet service. Our staff is working to resolve this issue as quickly as possible. Thank you for your patience.
🎓🥳We're thrilled to honor 4 outstanding SHS Seniors who have each been awarded a $1000 scholarship from SELCO &
@NESN
. Join us in congratulating Brian Kerekon, Laura Lee, Giovana Bonatelli & Brandyn Mello! Best wishes on your academic pursuits!
#ShrewsburyLearns
@ShrewsburyPS
Happy
#NationalEngineersWeek
to our SELCO Team Meghadeep, Derek, Faith, Dave & Darren. Our engineers play a crucial role in the design of essential systems in
#Shrewsbury
that help us keep the lights on.
Thank you to all that joined us and
@ShrewsburyParks
for movie night at Dean Park! All of your popcorn donations are going towards SELCO'S Share the Warmth program!
SELCO staff assisted The Shrewsbury, MA Garden Club give the Maple Ave/Main St island a yarn-bombed winter makeover! Thank you to the Shrewsbury Garden Club for always beautifying the Town of Shrewsbury!
Learn more about Shrewsbury Garden Club at
Power has been restored to the N. Quinsigamond/Audubon area north of Parker Rd. Crews continue to work on restoring service to the N. Quinsigamond area closest to Boston Turnpike/Route 9 and the Harrington/Old Mill area.
HBD to us! 🎂🎈 As of today, SELCO has served
#Shrewsbury
with Cable Television for 40 years.
Shrewsbury Community Cablevision (now SELCO) entered a
#CATV
agreement on March 28, 1983, as the first cable provider in the Northeast to implement a state-of-the-art cable system.
📶🌐💻In today's hyper-connected world, fast internet speeds are more crucial than ever. At SELCO, we understand the need for speed. That's why we're excited to announce that we've supercharged your internet connection at no extra cost!
At this time we are experiencing an outage with some fiber customers in different areas of town. Our team is working diligently to resolve the issue. We appreciate your patience!
UPDATE 8:04 AM - The hardware issue has been identified and fixed, and phone/internet service should be slowly coming back online within the next hour. You may experience intermittent connection loss during this time. Thank you again for your patience.
We are currently experiencing an issue at our headend that is effecting our phone and internet service. Our staff is working to resolve this issue as quickly as possible. Thank you for your patience.
Power has been restored to the Oak, Maury,Tanager and, Robin Rd. area. We are continuing to work on the N. Quinsigamond/Harrington area. Thanks for your patience.
This week we are celebrating Smart Energy Provider Week! 🥳
SELCO is one of the 101 public power utilities in the nation that have received A Smart Energy Provider (SEP) designation from
@publicpowerorg
SELCO is currently experiencing a partial internet outage. This drop in connection is related to the nationwide outage experienced by one of our carriers this morning. We are working to resolve the issue as quickly as possible and are shifting traffic to other carriers.
Come on down to the Spirit of Shrewsbury Expo🍂 and visit SELCO! We have information on all of the programs and rebates we offer, as well as some freebies while supplies last!
Happy Veteran's Day and thank you to all Veteran's that have served! The SELCO office will be closed today and will resume normal business hours on Monday from 7:30 AM to 4:30 PM. The Helpdesk is open 24/7 and can be reached at 508-841-8572.
🌳🔌Crews are responding to a power outage caused by a broken pole on Oak St. This will affect customers on Oak st. and side streets off Oak between Route 9 & S. Quinsigamond. Est. repair 2-5 hours. We appreciate your patience as we work to restore power to the area.
Cable TV Maintenance Notice: This week we are installing 5G filters on our satellite dishes to ensure FCC compliance for 5G deployment. During installation of these filters, channel signals may be interrupted for approximately 5 minutes at a time. Thanks for your patience.
Today we wish Jackie Pratt well on her last day working for SELCO, as she moves on to become the General Manager for Stowe Electric in Vermont! You may recognize her from many community events and videos over the years. Thank you, Jackie!
🌩️🌲 Crews are in the Grafton St. / Puriton St. area attending to a fallen tree and broken pole. Current restoration time is estimated at 3-5 hours. We thank you for your patience as we work quickly to resolve this and have power restored to the area.
Existing legacy customers can enjoy FREE installation or receive a $25 self-installation bill credit.
For more info and video tutorials, visit SELCO.ShrewsburyMA/gov/stream or stop by our office at Town Hall to try out SELCO Stream for yourself. 📷
Attention legacy cable customers!
Don't miss out on the future of TV with SELCO Stream! Appointments are filling up quickly, so call us ASAP at 508-841-8500 to make the switch before you lose cable service on August 1st.
"We focus on providing the best service at a fair price. That means lower rates and higher customer satisfaction when compared to investor-owned utilities..."
#PublicPower
#Shrewsbury
#CommunityOwned
Despite proper meteorology training, Punxsutawney Phil saw his shadow, so we have 6 more weeks of winter! Actual meteorologists tell us it's going to be an extremely cold weekend. Rest assured that our staff is ready for this cold snap!
We proudly announce that SELCO has been designated as a Smart Energy Provider and awarded the Excellence in Public Power Communications Award from the American Public Power Association!
@publicpowerorg
Press Release:
#Shrewsbury
#PublicPower
SELCO's NEW ALL ELECTRIC Mach-E will be on display tonight at the Shrewsbury Police Department's National Night Out.
Come visit our tent tonight to learn about our new programs and rebates for
#Shrewsbury
residents and businesses or check out !
Happy Throw-Back Thursday from your community-owned utility since December 16th, 1909! In this photo taken in 1958, two SELCO linemen are seen working on wires in their new bucket truck!
#TBT
#Shrewsbury
#PublicPower
SELCO crews are aware of minor outages in several areas of town including: Bayview, Brightside, Sewell, Harvard, and Liberty. We will be responding to those outages as soon as we are able. Work continues in the South/Brook/Appaloosa area. Thank you for your patience.
Morning Update: All power was restored by 1:45 am. However, our crews will be returning to a few areas that sustained significant damage to make permanent repairs.
Come on down to the annual Yuletide Market tonight from 4pm to 8pm! We have hats, scarves, and ornaments available. All proceeds go towards Share the Warmth! There's food trucks, entertainment, lights, a beer garden and more!
Learn more:
SELCO cares about keeping the lights on in our community, as well as helping our customers save energy and money. So when you see
#PublicPower
utility workers around town, be sure to thank them for keeping you powered!
#PublicPowerWeek
SELCO is prepared for the effects of Tropical Storm Isaias. Our crews are ready to respond to possible outages. Please report outages by calling 508-841-8500. Keep away from downed wires, stay inside, and stay safe.
The SELCO Office will be closed on Monday, January 16, 2023, in honor of Martin Luther King Jr. Day. The Helpdesk can still be reached at 508-841-8572.
Your team at SELCO is ready for this stormy weather. Report outages by calling 508-841-8500. We are unable to take outage reports through social media or email. Stay warm and stay safe!
Visit for winter storm safety tips.
Rick and Val are over at the Shrewsbury Council on Aging and Senior Center Health fair demonstrating induction cooking!
Induction cooking uses electromagnetic energy to heat pots and pans directly. SELCO also offers up to a $500 rebate when you switch to an induction cooktop!
Rain or shine, we're happy to keep
#Shrewsbury
clean and green! 💪 Today, our team joined
@shrewsburyparks
Town Clean Up Day at Dean Park. 🌧️🗑️ Did you know a plastic bottle takes 450 years to decompose? That's why initiatives like these matter! ♻️
#CommunityPowered
#GoGreen
📞We are currently experiencing issues with our phone lines which are affecting incoming calls to our main line and helpdesk.
Our technical team is working to resolve these issues. For assistance in the meantime, email:
customerservice
@shrewsburyma
.gov
helpdesk
@townisp
.com
Today kicks off
#PublicPowerWeek
! Here in
#Shrewsbury
, we are a
#PublicPower
community. What are the perks of a community-owned electric utility? Lower bills, fewer outages, and quality service from a dedicated team! Learn more about public power at .
We're honored to announce that SELCO has been awarded by
@publicpowerorg
for our exceptional electric reliability in 2023! We're proud to have served
#Shrewsbury
since 1908, and remain committed to providing top-notch electric service for years to come.
#CommunityPowered
Some calls for minor outages are starting to come in from a few different areas. Please note we are unable to take outage reports through social media. Please report all outages to 508-841-8500
#FactFriday
: We've partnered with
@solarshepherd1
to have 35 sheep care for the vegetation on our solar farm. The cost for 6 months of 🐏🥬=1 mowing with dirty fossil fuels. By partnering with Solar Shepherd, we are saving money and carbon emissions! 🔗
Good luck to SELCO & Shrewsbury's own Integrated Resources Analyst Patrick Collins who is competing in the CYCLING WORLD CHAMPIONSHIPS in Scotland this weekend!
#Shrewsbury
&
#TeamUSA
is rooting for you!
@CyclingWorlds
SELCO is currently experiencing a widespread cable TV outage affecting multiple channels. Our technical team is working to resolve the issue as quickly as possible. Please bear with us as we work to restore service.
We are currently experiencing an electric outage in the North Quinsigamond, Harrington, and Old Mill areas due to a tree fire. Shrewsbury FD and SELCO are working as quickly as possible to restore service to customers.
We continue to receive some reports of minor outages. Our crews are working in a number of areas to get power on as quickly as possible. Thanks for your patience as Tropical Storm Isaias passes through our area.
Unplug your router from power. Unplug your fiber optic terminal from power and count to 10. Plug the fiber terminal back into power. When 3 lights go solid, plug our router back in. When router lights go solid, your connection should be restored.
If you lost your fiber internet connection after last nights outage, your devices may need a reset. We did auto reset the majority of devices, however some devices may still try to "hold on" to their old IP.
PEAK ALERT: Electric demand is expected to be high today from 4:30 pm to 7:30 pm. Please reduce electric use between these times. Saving energy during peak events helps keep rates low!
12:00 pm - internet services have been restored. The root cause of the issue was DHCP, a network protocol to dynamically assign an IP address to any device, or node, on a network so it can communicate. We apologize for the inconvenience and thank you for your patience.
6:30 pm - at this time we unfortunately do not have an update as to when all services will be restored. We apologize for any issues this may cause our customers. We are actively working to resolve this outage as quickly as possible internally and with our suppliers.
They uphold the pillars of reliability, affordability, and sustainability.
#Thankyou
to our engineering team for your work to keep the power on in
#Shrewsbury
!
#PublicPower
They make certain that when customers go to operate any electric machine or device, there is adequate infrastructure to support that energy requirement and are constantly evaluating our electrical system and identifying solutions for electric load growth.
Did you know SELCO offers up to $500 to replace your gas or propane stove with an induction range? Induction cooking is safer, faster, and environmentally friendly. Try before you buy, and borrow a portable cooktop from
@ShrewsburyLib
Library of Things!
The SELCO Office will be closed today Monday, April 17th in observance of Patriots Day. The Helpdesk can be reached 24/7 at 508-841-8572. Any outages can still be reported by calling 508-841-8500. We will resume normal business hours tomorrow at 7:30 AM.
🌞📺From March 1st to March 8th you may experience an interruption in TV Service from an astronomical phenomenon called sun outages. A sun outage is an interruption in satellite signals caused by interference from solar radiation.
This program provides customers in need of assistance to pay their winter electric bills. 100% of funds donated to Share the Warmth go directly to assist
#Shrewsbury
families and seniors that are having difficulty affording heat and electricity during the winter months.
In less than one week, November 29, 2022 is
#GivingTuesday
. This is a day to give back and bring awareness to charities and programs such as SELCO’s Share The Warmth Program.
📨Some customers have reported receiving an email from "Zimba" regarding their SELCO account. These emails are spam and should be handled as such. Do not click any links in the email and report it as spam. SELCO is working to filter these emails. (1/2)
Be sure to stop by the SELCO booth tomorrow at the Spirit of Shrewsbury🍂 Meet our staff, learn about our programs, and grab some freebies! You will also have a chance to enter our raffle to win tickets to a 2022-2023 Bruins game courtesy of
@NESN
! See you there!
#shrewsbury
Customers in the area of Spring St. and offshoot roads from Prospect St. down past Fieldstone Dr. will experience an outage as we work to repair damage due to the storm. Our crews are active in the area. Thank you for your patience.
🌳SELCO will be hosting its 20th Annual Arbor Day Celebration and giving away 500 bare root trees to
#Shrewsbury
Residents! Join us on Saturday, April 27, 2024, from 9 AM to Noon at Dean Park for a morning of fun and giveaways!
🔌🚗⚡️SELCO & CMRPC are teaming up for an EV fast charger grant in Shrewsbury! Rapidly charging EVs to 80% in 20 mins, it'll be at Worthington Ave & Route 9. near activity spots, it's convenient! Your input counts! Take the survey: