Purolator Help @PurolatorHelp Twitter profile | Pikagi

Pikagi

Purolator Help

@PurolatorHelp

7,548

Followers

2,923

Following

54

Media

81,197

Statuses

Customer Care Team: Here to listen and help. Hrs: M-F, 9AM-9PM EST//Équipe Assistance à la Clientèle: Prêt à vous écouter et vous aider. Heures: L-V, 9h-21h HNE

Canada

https://t.co/XeF5baRIk3

Joined October 2010

Don't wanna be here? Send us removal request.

Pinned Tweet

@PurolatorHelp

Purolator Help

7 months

Il a été porté à notre attention qu’il existe un compte frauduleux prétendant être l’équipe de soutien de Purolator. Nous avons signalé celui-ci mais veuillez svp faire preuve de vigilance. Nous ne demanderons jamais d’informations de paiement ni de cartes de crédits.

10

0

0

Last Seen Profiles

@TRWShows

@IAmMimyh

@halpullar66

@ChronaLan

@SpotlightUK

@marvell0usmarie

@chii87742876622

@bm352u

@VossLaboratory

@mantshinga1112

@lizmagicalgirl

@HuytonKellie

@SH_NasrallahEng

@VicGetsHerWay

@bokeplokalmalam

@anthonyval

@nadinelarousse

@PhuLong14

@ySauxy

@ExhibitionArab

@LBHSlax

@Amitdubey12sep

@NovaCrews

@pyuciwi

@CitySiteFC

@YajDoog

@rlew_1

@paidfrdraxo

@playdunkem

@ronald_jr

@Rudra_videosex

@SourceTnx

@EdaCeyl31651717

@Otichoo

@cesarinijosy

@aclearaxle

@PurolatorHelp

Purolator Help

1 year

@TheBikingLawyer Hello, our sincere apologies. Can you send us a DM with information such as where and when this was taken place, please? We will forward the details to local terminal management. Thanks. -Tricia

8

0

34

@PurolatorHelp

Purolator Help

2 years

@em_pd Our apologies. We'll report this incident to the local manager. ^Vincent

2

0

22

@PurolatorHelp

Purolator Help

1 year

@jtolkamp @whoselane Hi John, our sincere apologies for the inconvenience. We will forward your comments internally for review. - Nick

20

1

21

@PurolatorHelp

Purolator Help

4 years

@shecanncannabis Adult Signature Required shipments cannot be left at door. Our process was adapted to the current situation, however. If you can show proper government-issued photo ID, in person at the door, drivers will record your name & accept verbal consent instead of a physical signature.

3

1

13

@PurolatorHelp

Purolator Help

4 years

@underflowR Oh...no...Please accept our sincere apologies, I assure you we meant no disrespect.. You seem very nice! Please forgive us! -Catherine

1

0

12

@PurolatorHelp

Purolator Help

4 years

@rickyberwick Hello Ricky, I am very sorry to hear your Captain America shield was delivered to the wrong address. Please DM me your tracking number and I can look into this for you. ^Nicole

0

0

11

@PurolatorHelp

Purolator Help

3 years

@JPMinNB Our apologies for this. We will file this complaint with our depots management. -Vanessa

0

0

10

@PurolatorHelp

Purolator Help

2 years

@pickcassup We're very sorry to hear this. Could you please email us the details at customer.care @purolator .com? ^Vincent

0

0

10

@PurolatorHelp

Purolator Help

3 years

@intisarrrrr Hopefully soon! 😋

0

1

8

@PurolatorHelp

Purolator Help

4 years

@PsycGrad Hello Adam, we'd like to take care of this for you. Could you, or Kara, email us your father-in-law's name at customer.care @purolator .com and his contact info? We'll have someone from our management team look into this. ^Vincent

4

0

8

@PurolatorHelp

Purolator Help

4 years

@TPS_pke_rider @TPS_BikeHart @CycleToronto @TPSRobMackay @TO_Cycling @ParkingTPS Hello. I'm sorry to see that the driver is blocking the bike lane. I will advise local management, so they can follow up with the drivers. ^Nicole

4

0

9

@PurolatorHelp

Purolator Help

7 years

@PurolatorInc @JustGive31 RT @PurolatorInc "True joy in life comes from giving" ~ Michael Pinball Clemons #JustGive #TackleHunger @JustGive31

Tweet media one

0

5

9

@PurolatorHelp

Purolator Help

3 years

@Librarylova Congrats!!!! :) ^Vincent

0

0

8

@PurolatorHelp

Purolator Help

7 years

@TPS_BikeHart @TPS_ParkingPal @TorontoPolice @ParkingTPS This is Vincent. We apologize for this incident. I'll forward your comments and picture to the driver's manager. Thank you.

0

1

8

@PurolatorHelp

Purolator Help

11 years

@MaggieNotCopper you shipped a live dog with our services?

2

3

8

@PurolatorHelp

Purolator Help

5 years

@_lifesofree Bonjour Aaron, toutes nos excuses pour ceci. Nos chauffeurs doivent toujours sonner. SVP m'envoyer un message direct et je ferai un suivi. ^Cath

3

0

8

@PurolatorHelp

Purolator Help

11 years

@sierrawiens So sorry for ruining your manicure !!

0

1

7

@PurolatorHelp

Purolator Help

2 years

Our apologies for the negative experience. Please let us know if we can help by sending us your tracking number through DM, here on Twitter. Thank you, -Vanessa

6

0

7

@PurolatorHelp

Purolator Help

2 years

@BLS_Specialist We apologize for this incident. If you have information about the driver, please provide it and we'll report this to their manager. ^Vincent

2

0

7

@PurolatorHelp

Purolator Help

3 years

@VClowater Hello Victoria, Congratulations! Regards, ^Trina

1

0

7

@PurolatorHelp

Purolator Help

14 years

Purolator’s Social Media team is presently on holidays. We will respond on January 3rd upon our return. Wishing happy holidays to all.

0

2

6

@PurolatorHelp

Purolator Help

10 years

@caitlinflads_ Hello, this is Jeremie. Our apologies. I'd like to look into it. Would it be possible to follow us & DM the tracking #?

0

0

6

@PurolatorHelp

Purolator Help

2 years

@staypuff323 Hello, our sincere apologies. Can you please send us a DM with the tracking number? Thanks. - Delphine

1

0

1

@PurolatorHelp

Purolator Help

5 years

@AngriestPat Hi Patrick, sorry to hear that you had a negative experience. If there is anything that we can help, please DM us the tracking number. We'll be pleased to assist. Regards, ^James

1

0

6

@PurolatorHelp

Purolator Help

7 years

@being_margaret @__Ronin @tomflood1 @BlockedinHamOnt Our apologies, Margaret. Safety is our priority, we'll follow up with the driver. ^Cath

1

2

6

@PurolatorHelp

Purolator Help

2 years

@meowflake 🍓🍓🍓

1

2

6

@PurolatorHelp

Purolator Help

7 years

@EcDevDT @RovingHeather I heard ya and I'd like to help with that cat pirate costume. If you can pls DM me the tracking # right meow, I'll verify the status. ^Cath

0

0

6

@PurolatorHelp

Purolator Help

3 years

@pd_194 We would LOVE LOVE LOVE to see a little Purolator puppy! Please tag us if you do! - Delphine

0

0

5

@PurolatorHelp

Purolator Help

12 years

@apookapus Generally, it means: package placed on the wrong delivery route and can't be delivered. It'll be out again the next business day.

2

0

5

@PurolatorHelp

Purolator Help

5 years

@_killaaron Hello Aaron, we are available through DM here on Twitter if you need help with your shipment. Thank you, ^Vanessa

0

0

5

@PurolatorHelp

Purolator Help

8 years

@RylanOConnor This is Vincent. Packages that are left at the door are the ones for which the sender didn't ask for a signature.

0

1

5

@PurolatorHelp

Purolator Help

7 years

@TPS_BikeHart @TPS_ParkingPal Sorry for that as well. I'll add these comments to the complaint.

1

0

5

@PurolatorHelp

Purolator Help

10 years

@mellonator81 2/2 We will advise the local manager to follow up with the driver. Thank you!

0

1

4

@PurolatorHelp

Purolator Help

10 years

@Laur3nHook This is Vincent. I am sorry you had a negative experience with us. Is there anything I can help you with?

0

0

5

@PurolatorHelp

Purolator Help

7 years

@AngriestPat Hi Patrick, I'm sorry to hear that. You can DM me the tracking number, we'll follow up on this incident. ^Cath

0

0

5

@PurolatorHelp

Purolator Help

5 years

@SChandraHerbert Hello, Thank you for bringing this to our attention, we apologize for this and will be forwarding this to our depots management to review with our driver. Thank you, ^Vanessa

2

0

5

@PurolatorHelp

Purolator Help

11 years

@LishaLawson This is Vincent. Let me know if you would like to find out all available options.

0

1

4

@PurolatorHelp

Purolator Help

5 years

@NesFarm Hi Vanessa, your appreciation is greatly appreciated. Can you please DM us the tracking number? We'll forward your recommendation to his manager. Thanks, ^James

0

0

5

@PurolatorHelp

Purolator Help

2 years

@andrewctenor Our apologies for the situation. Please send us a DM with the time, date, and location of the incident and we can send it to the local manager for follow up. - Delphine

1

0

5

@PurolatorHelp

Purolator Help

4 years

@lfwaterloo Hi Gabriel, that's unacceptable. My sincere apologies. Please send us the tracking number in a DM so we can report this. Thank you. -Catherine

1

0

5

@PurolatorHelp

Purolator Help

6 years

@oniquet Bonjour Olivier, nous offrons d'autres solutions. Envoyez-moi le numéro de suivi dans un message privé et nous trouverons celle qui vous convient le mieux. ^Cath

0

0

3

@PurolatorHelp

Purolator Help

4 years

@PitcherLab Thank you for your awesome poster! You're welcome. Stay healthy!

0

1

5

@PurolatorHelp

Purolator Help

3 years

@BikeShame Our apologies. We'll report this. ^Vincent

5

0

4

@PurolatorHelp

Purolator Help

2 years

@simysmom99 We're sorry this happened. What street/city did this take place in so we can report this to management. Thank you, -Vanessa

1

0

4

@PurolatorHelp

Purolator Help

2 years

@JonMuehling Hello Jonathan. Our sincere apologies. Can you please DM me with the address and time when this occurred, and I will forward it to local management? -Nicole

0

0

4

@PurolatorHelp

Purolator Help

11 years

@Mitchell_hall7 Hi Mitch. This is Julie. Pls let me know if you need help with your package.

1

1

4

@PurolatorHelp

Purolator Help

7 years

@709Kelly If you do not wish to have the package left at the door, yes, it would be best not to select the "signature not required" option.

0

1

2

@PurolatorHelp

Purolator Help

3 years

@CathleenRouleau Bonjour Cathleen, je peux remédier à ce problème en planifiant une autre livraison une journée qui vous convient. SVP m'envoyer un message privé avec le numéro de suivi. Merci. -Catherine

0

0

3

@PurolatorHelp

Purolator Help

3 years

@bikeviewca Our apologies for this, we'll file this complaint with our depots management. Thank you,-Vanessa

0

0

4

@PurolatorHelp

Purolator Help

3 years

🥶Thank you, Glen!

0

0

4

@PurolatorHelp

Purolator Help

4 months

@IanSeggie Hello. We are servicing the Fort McMurray region, with the exception of the evacuated neighbourhoods. We will deliver to the impacted areas as soon as they are open for access, which we expect to be May 21st. -Nicole

1

3

3

@PurolatorHelp

Purolator Help

4 years

@CarolineLamarre Bonjour Caroline, toutes nos excuses. SVP m'envoyer le numéro de suivi dans un message direct et nous trouverons une solution. Merci. -Catherine

1

0

4

@PurolatorHelp

Purolator Help

4 years

@WebkinzBoy Hi, if you need our help with your pancake, pls send me the tracking # in a DM. Thanks. -Catherine

0

0

3

@PurolatorHelp

Purolator Help

1 year

@Randomopinion93 Please reach out to us through DM here on Twitter for any help with this shipment. Thank you, -Vanessa

0

0

1

@PurolatorHelp

Purolator Help

7 years

@AndrewLewisFC @TPS_ParkingPal Hi Andrew, Purolator is definitely committed to safety, on and off the roads, and our drivers are expected to obey the rules of the road.

4

1

3

@PurolatorHelp

Purolator Help

12 years

@brandoncaron This is Julie. I'm very sorry to hear this. Can I help you with your package? Thank you.

0

0

4

@PurolatorHelp

Purolator Help

10 years

The day is over but it doesn’t mean you can’t tweet us anymore. We will look at your tweets when we're back. Have a nice night everyone!

0

1

4

@PurolatorHelp

Purolator Help

6 years

@softpipes33 Hello Amanda, Due to the postal strike our volumes can increase as customers do not want to ship through Canada post. Causing us to have extremely higher volumes than normal. Kind Regards, ^Vanessa

1

0

4

@PurolatorHelp

Purolator Help

3 years

@TheRidgeSocial You don't have to have the same last name to pick up a shipment. Lots of people don't change their last name. But, some companies have security restrictions that only the person who's name is on the label can pick up the shipment.

1

0

4

@PurolatorHelp

Purolator Help

2 years

@DeliveredByBike Hi, we apologize for this, Can you please tell us where and when this was taken? Thank you. -Catherine

1

0

4

@PurolatorHelp

Purolator Help

11 years

@hynes_photo Hi Jason. This is Julie. This scanning means that the delivery will be made by Canada Post.

0

0

3

@PurolatorHelp

Purolator Help

2 years

@onomaturge Let us know if you need help. We're available through DM, here on Twitter. Thank you, -Vanessa

1

0

2

@PurolatorHelp

Purolator Help

2 years

@JonMuehling Thank you for the information. If you would like follow up from management, please send me a DM with your contact information. -Nicole

0

0

3

@PurolatorHelp

Purolator Help

3 years

@acmefibres Never!

0

0

3

@PurolatorHelp

Purolator Help

4 years

@NibenwensWorld The drivers wear mask where it is mandated. If your city/town is not making masks mandatory the drivers would use at their own discretion. ^Vanessa

1

0

3

@PurolatorHelp

Purolator Help

7 years

@TPS_ParkingPal Thank you. I'll send the information now. ^Cath

0

0

3

@PurolatorHelp

Purolator Help

4 years

@nikki_phom Bonjour, puisque la priorité reviens aux services essentiels, il est possible que votre livraison soit un peu en retard. Toutes nos excuses. Vous pouvez me faire suivre votre numéro de colis dans un message direct. ^Cath

0

0

3

@PurolatorHelp

Purolator Help

4 years

@depression_soup You're welcome, we won't tell.

1

0

2

@PurolatorHelp

Purolator Help

2 years

@s1r83r

1

0

2

@PurolatorHelp

Purolator Help

10 years

@jamesschwartz Hi James, this is Jeremie. Apologies. I received your email & will forward this Tweet with pic to the local management team.

1

2

3

@PurolatorHelp

Purolator Help

1 year

@Fusionmatt191

0

0

3

@PurolatorHelp

Purolator Help

12 years

@jamiehollister7 This is Misty. Would you like me to check the status of your shipment, Jamie?

0

0

2

@PurolatorHelp

Purolator Help

10 years

@ConnorTrembath Hi, this is Anick. I apologize for the negative experience. Can you let me know when, where around what time this happened?.

0

0

3

@PurolatorHelp

Purolator Help

5 years

@mcgilles Bonjour, nous sommes désolés de cet incident. Pouvez-vous SVP nous envoyer l'adresse de votre boutique dans un message privé? Nous aviserons la direction du dépôt. Merci, ^James

1

0

3

@PurolatorHelp

Purolator Help

7 years

@being_margaret @BlockedinHamOnt You're welcome, thanks for bringing this to our attention!

0

0

3

@PurolatorHelp

Purolator Help

6 years

@Ash__den Hello Ashley, This is so awesome to hear! We appreciate your kind words and love to see this. Have a wonderful day! ^Vanessa

0

0

3

@PurolatorHelp

Purolator Help

3 years

@L_D_Towers Hi, my sincere apologies. Can you please send us a DM with the tracking number? Thanks. -Vanessa

0

0

3

@PurolatorHelp

Purolator Help

11 months

@RdotChung Hello, our sincere apologies. Can you please send us a DM with the tracking number? Thanks. - Delphine

0

0

0

@PurolatorHelp

Purolator Help

10 years

@ramsoberts If you can provide the tracking number I would be happy to look into this for you.

1

1

3

@PurolatorHelp

Purolator Help

5 years

@thehandheld Our apologies. Could you please DM us your tracking number? We'll report this for you. ^Vincent

1

0

3

@PurolatorHelp

Purolator Help

9 years

@TheAdamLalonde This is Vincent. Our apologies for the driver's behavior. Is there something I can help you with?

0

0

3

@PurolatorHelp

Purolator Help

4 years

@iftikhar_9_ Is there anything we can try assisting you with? Thanks, ^Vanessa

2

0

3

@PurolatorHelp

Purolator Help

8 years

@RandyRisling Hi Randy, this is Julie. Thank you for making us aware of this. Can you follow us & send the details via DM? Thanks.

0

0

3

@PurolatorHelp

Purolator Help

11 years

@raynthecatboy Our apologies. Is there anything we can help you with?

1

0

3

@PurolatorHelp

Purolator Help

5 years

@uhhDrerin Need help with anything? ^Vincent

0

0

3

@PurolatorHelp

Purolator Help

10 months

@Warriors_PA

0

0

1

@PurolatorHelp

Purolator Help

3 years

@marcan88 Bonjour! Nos livraisons ont lieu entre 8h et 21h. - Delphine

0

0

2

@PurolatorHelp

Purolator Help

18 days

@BikeShame Hello. Thank you for letting us know. We will forward this to local management. -Nicole

1

0

3

@PurolatorHelp

Purolator Help

3 years

@TheRidgeSocial If it's coming from Dell, Bell, Rogers etc we're not allowed to release it to another person. Even if you have your husband's ID and him on the phone. These measures are to protect our customers from ID theft which happens a lot with these shipments.

3

0

3

@PurolatorHelp

Purolator Help

2 years

@AlexBerting Hello! I apologize for the level of service you have received from Purolator. Please DM me if there's anything I can help you with. -Nicole

0

0

3

@PurolatorHelp

Purolator Help

3 years

@osamabinwoppin We're on the way!

1

0

3

@PurolatorHelp

Purolator Help

2 years

@picomedd Hi Simon, if you need my help with a delivery, please send me the tracking number in a DM. If you’re in crisis and need immediate attention, there are resources available to you. Please call 911 or 1.833.456.4566. You can also text the Talk Suicide Canada at 45645. - Nick

0

0

3

@PurolatorHelp

Purolator Help

10 years

@jordanahahaha Hi, this is Anick. Is there anything I can help you with or look into for you?

1

2

3

@PurolatorHelp

Purolator Help

12 years

@madelinndawn This is Jeremie. Our apologies for this. I can have this addressed by the local management team if you would like.

0

1

3

@PurolatorHelp

Purolator Help

4 years

@MarvinRotrand Hello Marvin, we're sorry to see this. When and where did you take this picture please? We'll report to local management. Thanks, ^James

0

0

3

@PurolatorHelp

Purolator Help

12 years

@meljay8 This is Jeremie. Sorry about that. The positive of this is that you got your package : )

1

1

3

@PurolatorHelp

Purolator Help

4 years

@gagliese Hi Maria, we can set up a redelivery for you. Please send me the tracking details in a direct message. Thanks. -Catherine

0

0

3

@PurolatorHelp

Purolator Help

5 years

@sweetmadamblack Oh non, si c'est nous le coupable svp nous le dire. Nous trouverons non seulement une solution afin que vous receviez votre colis le plus vite possible, mais nous ferons un suivi avec l'employé en question. Nous pouvons aussi acheminer le colis à un autre point de service. Cath

0

0

3

@PurolatorHelp

Purolator Help

2 years

@kedi_sofa Our apologies. Could you please DM us your tracking number and address? We'll look into this for you. ^Vincent

1

0

3

@PurolatorHelp

Purolator Help

9 months

@Glen_Allan_ Hi Glen, our apologies for any inconvenience. If you require any assistance please feel free to send us a DM with the information. -Nick

1

0

0