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PAW Help Desk Profile
PAW Help Desk

@PAWHelpDesk

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Official User Support for @PAWChain Have a question? Send us a message! Our helpers are always on hand to assist.

Joined August 2018
Don't wanna be here? Send us removal request.
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@PAWHelpDesk
PAW Help Desk
3 months
Dear PAW Community, Our PAW Migration Portal is now live! We provide you with a step-by-step guide in the form of a video. If you have any questions or concerns, don't hesitate to send us a message! Protect yourself from
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@PAWHelpDesk
PAW Help Desk
3 months
There are many fake user support accounts circulating. Please note that only our official accounts feature the @verified Gold Tick and are affiliates of the @PawChain account. Stay Vigilant, Stay Safe.
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@PAWHelpDesk
PAW Help Desk
3 months
We value our users and community, which is why we are dedicated to offering the best support possible. Our team of helpers are working around the clock to ensure every question is answered, we appreciate your patience. 🤝
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@PAWHelpDesk
PAW Help Desk
3 months
As we transition to main-net, we have noticed an increase in scammers trying to exploit this opportunity by promising early access to PAW Coin. PAW Coin is not yet available for purchase. Please follow announcements exclusively from our official X account, @PAWChain , and never
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@PAWHelpDesk
PAW Help Desk
2 months
Purchasing your Ledger from the official website ensures authenticity. Sourcing from unofficial sites is extremely likely to compromise the security of your assets, as these devices can be counterfeit or tampered with. #CryptoSecurity #CyberSafe #Crypto #Ledger
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@PAWHelpDesk
PAW Help Desk
3 months
Please be advised that the PAW Coin claim portal is not live yet. Beware of scammers and follow announcements only from our official accounts.
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@PAWHelpDesk
PAW Help Desk
2 months
Always better to be overly cautious. 🫡 #CryptoSafety #Crypto #DeFi 🌐
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@PAWHelpDesk
PAW Help Desk
3 months
Make sure to use a strong password to protect your PAW Wallet! A strong password should include a mixture of upper and lower case letters, numbers, and special characters.🔒 #CryptoSecurity #CyberSecurity #Crypto
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@PAWHelpDesk
PAW Help Desk
3 months
Find a migration focused FAQ section on our new website by heading to the bottom of our landing page.💻 🌐
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@PAWHelpDesk
PAW Help Desk
2 months
Beware of fraudsters posing as trustworthy individuals or entities attempting to steal your private information. Avoid sharing sensitive details in unsolicited messages or emails, always verify the senders credentials through the official channels. Don't take the bait. Stay
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@PAWHelpDesk
PAW Help Desk
2 months
Publicly disclosing your cryptocurrency holdings can attract hackers, scammers, and thieves who may then look to steal your assets. Keep it private, Keep it safe.🤝 #CryptoSafety #CryptoSecurity #CyberCrime #Crypto
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@PAWHelpDesk
PAW Help Desk
3 months
@Dezaxe @PawChain @gotbit_io Hey there ! The mainnet is implemented in phases to ensure a secure transition to PAW Chain. Currently, users can migrate their PAW token and receive PAW Coin on the L3 or wrapped PAW on the ETH/BNB network. Rewards from staking (wpaw) will be available through the claim
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@PAWHelpDesk
PAW Help Desk
3 months
@LarryRa99305648 @PawChain Hi there ! The snapshot was taken at block 20192018. You can verify this on Etherscan.
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@PAWHelpDesk
PAW Help Desk
3 months
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@PAWHelpDesk
PAW Help Desk
3 months
@EttoFerramosca @PawChain Hi 100 RE! Holding your PAW Tokens in a DeFi Wallet like Coinbase Wallet is a recommended method during the migration phase. Please note that holding on a DeFi Wallet means you will need to manually bridge your current PAW Tokens to PAW Chain to receive PAW Coins at a 1:1
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@PAWHelpDesk
PAW Help Desk
3 months
@chigoziem45 @PawChain Hi there ! If you are holding your tokens on MEXC, there is no need to worry. MEXC has confirmed that they will handle the migration process for their users. If you have any further questions or concerns, please feel free to contact us.
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@PAWHelpDesk
PAW Help Desk
3 months
@lucianbeatz @PawChain Hi there ! MEXC has confirmed that they will handle the migration process for their users. Please check MEXC announcements regarding trading PAW.
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@PAWHelpDesk
PAW Help Desk
3 months
@MarcusW2021 @PAWChainUpdates @PawChain @base @arbitrum @ethereum @0xPolygon @BNBCHAIN @CoinbaseWallet Hey there ! This is due to the ongoing migration. The data can vary depending on where it’s being sourced. If the data is extracted from the UniSwap or ShibaSwap pools, it will show a lower value since both pools are now obsolete. Please wait for further announcements from
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@PAWHelpDesk
PAW Help Desk
3 months
@mmsrn21 @PawChain Hi there ! If your tokens are in a DeFi wallet like MetaMask, there is no need to worry. Please keep them there until we announce the bridging process to PAW Chain. Feel free to follow our main account @PawChain , to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@PaaLuttuCStudio @PawChain Hi there ! You can leave everything as it is for now. This will not affect your assets in any way. Feel free to follow our main account @PawChain and wait for further announcements regarding the migration to the mainnet and how you can bridge your tokens to PAW Chain.
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@PAWHelpDesk
PAW Help Desk
3 months
@manishk84541862 Hi manish kumar ! Announcements and assistance for bridging to PAW Chain will be available through our social media accounts. Always look for the golden badge and check the affiliates. Please bear with us during the migration process.
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@PAWHelpDesk
PAW Help Desk
3 months
@AnupBurmadev @PawChain @suncryp_academy Hi there ! Unfortunately, they do not. We attempted to contact them via their support portal and through direct messages on X, but we did not receive a response. The supported exchanges are listed in our most recent blog post.
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@PAWHelpDesk
PAW Help Desk
3 months
@YalnKAR74775347 Hey there ! The rewards can be claimed at a later time, so please follow our social media channels to avoid missing any announcements. Visit the staking website and connect your wallet (always use the in-app wallet browser on your mobile device or the wallet extension on your
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@PAWHelpDesk
PAW Help Desk
3 months
@ledung250787 @PawChainAPAPool @chigoziem45 @PawChain Hi there ! You can leave everything as it is for now. This will not affect your assets in any way. Feel free to follow our main account @PawChain and wait for further announcements regarding the migration to the mainnet and how you can bridge your tokens to PAW Chain.
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@PAWHelpDesk
PAW Help Desk
3 months
@tarzanmauri @PawChain @gate_io Hi there ! If you are holding your tokens on Gate_io, there is no need to worry. Gate_io has confirmed that they will handle the migration process for their users. If you have any further questions or concerns, please feel free to contact us.
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@PAWHelpDesk
PAW Help Desk
3 months
@manishk84541862 Hi there ! BitMart has confirmed that they will handle the migration process for their users. Please check BitMart announcements regarding trading PAW. Visit our main account to find the latest blogs about the migration process.
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@PAWHelpDesk
PAW Help Desk
3 months
@PAWHelpDesk
PAW Help Desk
3 months
Dear PAW Community, Our PAW Migration Portal is now live! We provide you with a step-by-step guide in the form of a video. If you have any questions or concerns, don't hesitate to send us a message! Protect yourself from
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@PAWHelpDesk
PAW Help Desk
3 months
@jasonso31668030 @PawChain Please don't interact with unofficial accounts. You don't need to migrate today, take your time please and don't rush anything. Follow our guides how to migrate your PAW Token.
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@PAWHelpDesk
PAW Help Desk
3 months
@saidamen24344 @PawChain Hey ! The CEXs that have confirmed their participation in the migration are: Gateio Bitget BitMart MEXC Coinex Holding your PAW Tokens in a DeFi Wallet is a recommended method during the migration phase. Please note that holding on a DeFi Wallet means you will need to
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@PAWHelpDesk
PAW Help Desk
3 months
@AirCuzo23 @PawChain Hi There ! If your tokens are stored in a Hardware wallet, there is no need to worry. Please keep them there until we announce the bridging process to PAW Chain. Feel free to follow our main account, @PawChain to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@Fracu01 @PawChain Hi Fracu ! If your tokens are in a DeFi wallet like MetaMask, there is no need to worry. Please keep them there until we announce the bridging process to PAW Chain. Feel free to follow our main account @PawChain , to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@Inverse_Profit @PawChain Hey there ! Which network did you choose to receive your tokens? ETH/BNB or L3? There's no need to worry; we have all transactions on the blockchain and can verify everything accordingly.
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@PAWHelpDesk
PAW Help Desk
3 months
@Cryptof48563948 @PawChain Hi there ! If your tokens are in a DeFi wallet like Coinbase Wallet, there is no need to worry. Please keep them there until we announce the bridging process to PAW Chain. Feel free to follow our main account @PawChain , to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@Dezaxe @PawKishi Hey Dezaxe ! If you are facing any issues to claim your PAW rewards, feel free to contact us or use our official platforms to talk with our support team. Thank you
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@PAWHelpDesk
PAW Help Desk
3 months
@H4snor_Ibr4him @PawChain @gate_io Hi there ! If you are holding your tokens on Gate_io, there is no need to worry. Gate_io has confirmed that they will handle the migration process for their users. If you have any further questions or concerns, please feel free to contact us.
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@PAWHelpDesk
PAW Help Desk
3 months
@mmsrn21 Hi there ! If the transaction was successful and your PAW tokens have left your wallet, that's a good sign for now. You can always verify the transaction through etherscan. We send the new assets every 6 hours as a batch transaction to all holders who have participated
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@PAWHelpDesk
PAW Help Desk
3 months
@Alberto19537365 @PawChain Hello Alberto ! Unfortunately, tokens purchased after the snapshot cannot be bridged to the PAW Chain mainnet. However, they can still be traded within the pool where you acquired them.
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@PAWHelpDesk
PAW Help Desk
3 months
@Hodlforlife2024 @pawstevenon Hey ! In order to migrate, you have to unstake your PAW Token.
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@PAWHelpDesk
PAW Help Desk
3 months
@Lowell1583 Hi there ! If the transaction was successful and your PAW tokens have left your wallet, that's a good sign for now. You can always verify the transaction through etherscan. We send the new assets every 6 hours as a batch transaction to all holders who have participated in the
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@PAWHelpDesk
PAW Help Desk
3 months
@MelatiP52217693 Hey there ! Bitget has confirmed to take part in the migration process. You don't have to manually migrate. For additional information please contact Bitget. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@AlexDel7777 @PawChain Hi Alex! You do not need to do anything right now. Please stay tuned for further announcements.
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@PAWHelpDesk
PAW Help Desk
3 months
@bossman20100 @EttoFerramosca @PawChain Hey Bossman69 ! You can leave your staked PAW. If you prefer, you can unstake them now, but keep them in your wallet in order to migrate. Once it's possible to bridge to PAW Chain, you can unstake and migrate your PAW. Follow our social media accounts to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@shange_a @PawChain Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@Fabio_NYC_ @mmsrn21 Hello ! If you chose ETH/BNB to receive it: 0xc11158c5da9db1d553ed28f0c2ba1cbedd42cfcb If you chose L3 to receive it, then there is no contract address, native assets do not have a contract address, just like ETH for example does not have one on the ETH network.
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@PAWHelpDesk
PAW Help Desk
2 months
@Jose49770221 @PawChain Hello ! If you have any questions, feel free to contact us at any time. We look forward to your message. Best regards
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@PAWHelpDesk
PAW Help Desk
3 months
@jasonso31668030 @PawChain Hey ! Please use the instructions of the video. Have in mind, you need to visit the migration portal and migrate unstaked PAW Token to receive your PAW Coin.
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@PAWHelpDesk
PAW Help Desk
3 months
@PaaLuttuCStudio @PawChain Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@RealMac1988 @PawChain Hey ! Holding your PAW Tokens in a DeFi Wallet like Trust Wallet is a recommended method during the migration phase. Please note that holding on a DeFi Wallet means you will need to manually bridge your current PAW Tokens to PAW Chain to receive PAW Coins at a 1:1
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@PAWHelpDesk
PAW Help Desk
3 months
@sofyann019 @PawChain Hi there ! If you are holding your tokens on Gate_io, there is no need to worry. Gate_io has confirmed that they will handle the migration process for their users. If you have any further questions or concerns, please feel free to contact us.
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@PAWHelpDesk
PAW Help Desk
3 months
@DenizPawChain @PawChain @FAFO365 Hi there ! Could you please tell us more about the process you're experiencing ?
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@PAWHelpDesk
PAW Help Desk
3 months
@Fracu01 @tarzanmauri @PawChain @gate_io Hi Fracu ! If your tokens are in a DeFi wallet like MetaMask, there is no need to worry. Please keep them there until we announce the bridging process to PAW Chain. Feel free to follow our main account @PawChain , to stay updated.
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@PAWHelpDesk
PAW Help Desk
3 months
@Fracu01 @PawChain Hi there ! The tokens you purchased before the snapshot are eligible to be bridged to PAW Chain. Please wait for an announcement regarding this matter.
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@PAWHelpDesk
PAW Help Desk
3 months
@RyanLedra @PawChain Hey Ryan Badger ! Holding your PAW Tokens in a DeFi Wallet like MetaMask is a recommended method during the migration phase. Please note that holding on a DeFi Wallet means you will need to manually bridge your current PAW Tokens to PAW Chain to receive PAW Coins at a 1:1
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@PAWHelpDesk
PAW Help Desk
3 months
@Inverse_Profit @PawChain Hey there ! Yes, Trust Wallet can be used.
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@PAWHelpDesk
PAW Help Desk
3 months
@Alberto19537365 @PawChain Hey there! If your PAW Token are stored in a DeFi-Wallet, you have to manually migrate your PAW Token. Please visit our timeline to get more informations about the migration process. We have provided a video guide and a FAQ sheet. Thank you
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@PAWHelpDesk
PAW Help Desk
3 months
@GarretCurland @PawChain @PAWChainUpdates Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@jasonso31668030 Hey there ! To use PAW Chain or interact with the asset, it is recommended to migrate your ERC20 PAW tokens. More informations in our provided video guide and blog articles at @PawChain
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@PAWHelpDesk
PAW Help Desk
3 months
@Antisickness @PawChain Hey there ! please check our official tweet below: We currently do not recommend purchases via DeFi platforms as they cannot migrate to the mainnet. Follow our official channels to not miss any announcements.
@PawChain
PAW
3 months
Important Announcement 📢 PAW Chain mainnet migration has begun! The snapshot has been taken and liquidity is being moved across the mainnet connected chains. ❌DO NOT purchase the old PAW token❌ ( 0xDc63269eA166b70d4780b3A11F5C825C2b761B01 ) This token is now void as we
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@PAWHelpDesk
PAW Help Desk
3 months
@KonradZach38662 @PawChain Hey there ! Holding your PAW Tokens in a DeFi Wallet like Coinbase Wallet is a recommended method during the migration phase. Please note that holding on a DeFi Wallet means you will need to manually bridge your current PAW Tokens to PAW Chain to receive PAW Coins at a 1:1
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@PAWHelpDesk
PAW Help Desk
3 months
@YalnKAR74775347 @PawChain Hey! For the 20%, you don't need to do anything right now. Please wait for the official announcement. To unstake your tokens, visit the staking website and connect your wallet. If you're using MetaMask, you'll need to approve the contract again. After that, you can unstake
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@PAWHelpDesk
PAW Help Desk
3 months
@DellujiaNFT @bobmcnap @PawChain Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@MahinderRaoG Hello there ! We send the assets to the specified addresses every 6 hours. More information in the video.
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@PAWHelpDesk
PAW Help Desk
3 months
@manishk84541862 Hello ! We have sent Bitmart everything they need, please contact BitMart to see the current status.
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@PAWHelpDesk
PAW Help Desk
3 months
@LosantivilleLip Hey ! We need to verify a lot of transactions manually, it may take more than 6 hours at the moment. Thank you
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@PAWHelpDesk
PAW Help Desk
3 months
@Rubenwashere86 @PawChain @bitgetglobal Hey ! The CEXs that have confirmed their participation in the migration are: Gateio Bitget BitMart MEXC Coinex Check our latest blog for detailed informations.
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@PAWHelpDesk
PAW Help Desk
3 months
@Nor82411037 @Dezaxe @PawKishi Hey ! We have answered your direct message. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
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@PAWHelpDesk
PAW Help Desk
3 months
@KonradZach38662 @PawChain @web3globalmedia Hi there, please reach out to us via DM and we'll look into this for you.
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@PAWHelpDesk
PAW Help Desk
3 months
@__JavaScript___ @PAWChainUpdates Hello ! You have to migrate your PAW ERC20 Tokens. Please visit our website for additional resources and informations about PAW Chain. Thank you.
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@PAWHelpDesk
PAW Help Desk
3 months
@XzanoOnePAW Hi there ! If the transaction was successful and your PAW tokens have left your wallet, that's a good sign for now. You can always verify the transaction through etherscan. We send the new assets every 6 hours as a batch transaction to all holders who have participated in
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@PAWHelpDesk
PAW Help Desk
3 months
@Inverse_Profit @PawChain Your tokens will be sent to your ETH address. We apologize for the inconvenience. The process is now being processed manually to ensure that everyone receives their assets. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
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@PAWHelpDesk
PAW Help Desk
3 months
@lily_basia @DenizPawChain @PawChain @FAFO365 Hey ! Visit the staking website and connect your wallet (always use the in-app wallet browser on your mobile device or the wallet extension on your computer). Once you have connected your wallet, you should be able to unstake using the minus button. For further assistance,
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@PAWHelpDesk
PAW Help Desk
3 months
@jasonso31668030 @PawChain Hi there, The old PAW Token is now obsolete and won't have the same value or utility as the new PAW Coin. To ensure you have the correct asset, please migrate your tokens. Thank you for your understanding and cooperation!
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@PAWHelpDesk
PAW Help Desk
3 months
@RealMac1988 Have you pasted your L3 address at the appropriate step ?
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@PAWHelpDesk
PAW Help Desk
3 months
@Auwal1000 Hey there ! Unfortunately LBank is not supporting the migration process. Please contact LBank for additional help and information. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@Tekken910 @PawChain Hey there ! Bitmart has confirmed to take part during this migration process. For additional information please contact Bitmart. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@manishk84541862 @SmallBluePaw @PawChain Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@AjiAlfarizi9 @PawChain Hey there ! We apologize for the inconvenience. The process is now being processed manually to ensure that everyone receives their assets. We recommend to check if you have done all the necessary steps for a successful migration. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@lily_basia @DenizPawChain @PawChain @FAFO365 Hi there ! Can you tell us exactly where you're encountering difficulties? Have you had a chance to check out our help video? Just a reminder: If you've staked your PAW tokens, you'll need to unstake them to migrate them. Feel free to reach out to us if you need support !
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@PAWHelpDesk
PAW Help Desk
3 months
@Bozhidarbb @PawChain Hello ! The migration process is not completed. Please wait for an official announcement from our main accounts. Once the migration is finalized, PAW Coin will be ready for trading. Thank you for your patience and understanding.
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@PAWHelpDesk
PAW Help Desk
6 days
@Jose49770221 @PawChain Hello ! You never responded to our message. Please send us a message and we can take a look at it together. Thank you
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@PAWHelpDesk
PAW Help Desk
3 months
@LosantivilleLip Hey ! You can migrate at anytime you want. There is no time limit.
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@PAWHelpDesk
PAW Help Desk
3 months
@MRNOBODY152207 Hey there ! In order to bridge your PAW Coin from your L3 to your MetaMask wallet, you need to use the bridge out function. If you want to delegate, once enabled, this is currently only possible with the PAW Wallet.
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@PAWHelpDesk
PAW Help Desk
3 months
@djkman7 @XzanoOnePAW Hey ! You weren't able to pick a network ? Please clear your cache entirely. Than head back to the migration website and connect your wallet to it (use the in-App browser). Check if you are able to get to the screen where you have to pick a destination (ETH/BNB/L3). Did you
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@PAWHelpDesk
PAW Help Desk
3 months
@RCubed66 @GarretCurland @PawChain @PAWChainUpdates Hey there ! Please always verify our Helpdesk by checking the Twitter/X gold checkmark and the affiliates. We will assist you shortly. Thank you for your understanding.
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@PAWHelpDesk
PAW Help Desk
3 months
@RealMac1988 Hey there ! We apologize for the inconvenience. The process is now being processed manually to ensure that everyone receives their assets. We recommend to check if you have done all the necessary steps for a successful migration. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@LhwXxxx80807 @PawChain Hey there ! Where are your tokens currently stored?
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@PAWHelpDesk
PAW Help Desk
3 months
@YalnKAR74775347 @DellujiaNFT Hey there ! We can't manually unstake your tokens because it's managed by a smart contract. Please follow these steps to unstake: 1.) Visit our staking website. 2.) Connect your wallet. 3.) Ensure you have enough ETH in your wallet to cover the gas fees. 4.)If you're using
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@PAWHelpDesk
PAW Help Desk
3 months
@__JavaScript___ @PAWChainUpdates Hey there ! Sorry that this method didn't work. According to user reports, it worked for some. Another solution is to use the UI of a different wallet application. Thank you for your patience.
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@PAWHelpDesk
PAW Help Desk
3 months
@XzanoOnePAW Hey there ! We apologize for the inconvenience. The process is now being processed manually to ensure that everyone receives their assets. We recommend to check if you have done all the necessary steps for a successful migration. Thank you for your
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@PAWHelpDesk
PAW Help Desk
3 months
@GarretCurland Hey ! Can you clear your cache entirely, then head over to You should be able to select a wallet for destination.
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@PAWHelpDesk
PAW Help Desk
3 months
@Chasse197612602 @XzanoOnePAW Hey ! You weren't able to pick a network ? Please clear your cache entirely. Than head back to the migration website and connect your wallet to it (use the in-App browser). Check if you are able to get to the screen where you have to pick a destination (ETH/BNB/L3). Did
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@PAWHelpDesk
PAW Help Desk
3 months
@bossman20100 Hey ! Yes, you can now unstake your PAW Token.
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@PAWHelpDesk
PAW Help Desk
3 months
@Ooakum_ @PAWChainUpdates Hello ! How can we help ?
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@PAWHelpDesk
PAW Help Desk
2 months
@qtr69999 @PawChain Hello ! In order to migrate your PAW Token, you need to unstake them first. Rewards are claimable at our claim portal. For assistance, feel free to message us. Thank you !
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@PAWHelpDesk
PAW Help Desk
2 months
@FAZOLOUS @PawChain Hello ! We can see, you did send us a message. We'll be happy to assist you. Thank you for your patience.
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