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@Netflixhelps

251,518
Followers
5,305
Following
1,888
Media
907,677
Statuses

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Joined February 2009
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@Netflixhelps
Netflix CS
5 years
Annnnnd we're back. Sorry for the inconvenience. Happy streaming!
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@Netflixhelps
Netflix CS
6 years
We are aware of members having trouble streaming on all devices. We are investigating the issue and appreciate your patience.
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@Netflixhelps
Netflix CS
5 years
@annewithane6758 Hey there, can't promise anything 😉 but please let us know how much you want to see it via this link 👉 😀 *KB
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@Netflixhelps
Netflix CS
4 years
@lisahyoo @ELITEJEN1 Hey, thanks for reaching out! We currently don't have any info on when that'll be released. Make sure to follow our social handle for updates though! *HL
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@Netflixhelps
Netflix CS
6 years
We’ve heard about the caption issues on the service, specifically for @QueerEye . After looking into it, there's lots of dialogue missing from the Fab 5 that shouldn't be. We're fixing it. In some cases, we do bleep incidental profanity from our unscripted series.
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@Netflixhelps
Netflix CS
8 years
Hi all - we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
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@Netflixhelps
Netflix CS
7 years
@ColleenB123 Hi, so sorry about this. The agents screengrabbed here were incorrect about renewal. Haters Back Off is not returning but it's completely unacceptable to disparage Colleen who has been a great partner. We are looking into this.
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@Netflixhelps
Netflix CS
6 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
4 years
@actressjirene Hey There! Thanks for reaching out! Blackpink: Light Up the Sky will become available 12:00 a.m. Pacific time - 3:00 p.m. in the Philippines on October 14. 🙂 ^SB
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@Netflixhelps
Netflix CS
7 years
Apologies for the hiccup there! We should be back to normal shortly.
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@Netflixhelps
Netflix CS
6 years
Thank you to @karamobrown and all the fans who helped bring this to our attention.
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@Netflixhelps
Netflix CS
6 years
Delivering a great experience to our deaf and hard of hearing members is very important to us. We’ve also heard from fans about a similar concern in Marvel’s Luke Cage season 2 — we’re looking into this now
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@Netflixhelps
Netflix CS
8 years
We are aware that some customers are seeing errors when visiting Netflix's website and we are working to solve this as quickly as possible.
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@Netflixhelps
Netflix CS
3 years
@LorenaAmanim Hey 🤗! Parece ser un exito este titulo💫 nos gustaria tenerlo le envio un enlace donde podr sugerirlo 😍 ^OS
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@Netflixhelps
Netflix CS
6 years
@_Bakasara_ Ooh we would love to get Hannibal! Will you request it here: ? *NM
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@Netflixhelps
Netflix CS
7 years
We're aware of members having trouble streaming on all devices. We are investigating the issue. We appreciate your patience.
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@Netflixhelps
Netflix CS
3 years
@IrishDOH Hello there, sure we can try! Please fill this form👉 to request Swing Kids. ^HP
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@Netflixhelps
Netflix CS
6 years
@mikkiTungs @imdanielpadilla @bernardokath Thanks for the call out! Heard good things about that Film! We love suggestions, make them here: *MC
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@Netflixhelps
Netflix CS
7 years
Annnnnd we're back! Thanks for your patience. Now back to your regularly scheduled binging.
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@Netflixhelps
Netflix CS
6 years
@keegan_habbo @netflix @FreeformTV @ConstantinFilm @hulu @AmazonStudios @FOXTV @nbc We have an official recommendation form, you might want to share this link around :) *CS
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@Netflixhelps
Netflix CS
6 years
@AllieGlitters Hi there! The Taylor Swift Reputation Stadium Tour is airing GLOBALLY! We hope that you are as excited as we are! Happy viewing friend! 🎥🎶🎵🎤 *AN
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@Netflixhelps
Netflix CS
7 years
@Adventure652 @netflix It looks like that picture might have been edited. Nothing about Shawn Mendes is here but maybe someday: *LM
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@Netflixhelps
Netflix CS
9 years
We're aware that members are experiencing issues streaming on all devices. We're working to resolve the problem.
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@Netflixhelps
Netflix CS
5 years
@Najwa_Nimri ¡Hola Najwa! 🤗 Por un fallo técnico no estará disponible hasta el 4 de diciembre. ¡Pronto tendremos la marea amarilla de vuelta con su desenlace! 👏👏 ¡Ganazas de ver a Zulema con el lanzallamas! 😋 ¡Muchos saludos! 😁 *FT
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@Netflixhelps
Netflix CS
8 years
We're aware that members are seeing issues (Netflix Site Errors) on our website along with errors on devices. We are working towards a fix.
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@Netflixhelps
Netflix CS
4 years
@bitterbishy Hey There! Thanks for reaching out! Blackpink: Light Up the Sky will be available 3:00 a.m. EST. ^SB
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@Netflixhelps
Netflix CS
8 years
We are aware of reported service issues and are working on a resolution as quickly as possible.
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@Netflixhelps
Netflix CS
8 years
@zionnsanders Before girl meets Netflix, girl needs to meet this link for requesting shows: *HP
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@Netflixhelps
Netflix CS
8 years
And we're back! The streaming issues we reported are now resolved.
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@Netflixhelps
Netflix CS
4 years
@onlythegolden_ It'll be available at 4:00 a.m. in Argentina on the 23rd of Nov. ^HL
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@Netflixhelps
Netflix CS
7 years
@TUNA_SMASH @freezydorito Oh dear! We know "She's Gotta Have It" but we don't think Sonic's gotta have it. Could we have you follow us so we can DM, Freezy Dorito? *LM
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@Netflixhelps
Netflix CS
8 years
Thank you for your patience. The previous issues have been resolved. Happy streaming!
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@Netflixhelps
Netflix CS
6 years
@CuscuzDlc @NetflixBrasil Olá! Nós adoramos a idéia. Vamos fazer o seguinte? Usa esse link pra poder mandar pra gente sugestões de séries, filmes, documentários e o que mais você quiser ver na nossa plataforma :D - *VB
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@Netflixhelps
Netflix CS
7 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
5 years
@_EricStyles_ Hey there, thanks so much for reaching out to us. You can keep up to date with the status of our service here 👉 😀 *KB
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@Netflixhelps
Netflix CS
8 years
We're aware of members having trouble accessing and streaming on some devices. We are investigating the issue. We appreciate your patience.
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@Netflixhelps
Netflix CS
7 years
@Zezinhovk @ladygaga Anotamos a sua sugestão. Para entender como adicionamos conteúdo clica aqui 😘 AV
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@Netflixhelps
Netflix CS
6 years
@netflix excuse me but can you not
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@Netflixhelps
Netflix CS
9 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
8 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
7 years
Hi all - we are aware of streaming issues in North & South America and we are working quickly to solve them. We will update you when... 1/2
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@Netflixhelps
Netflix CS
8 years
Thank you for your patience. The previous issues have been resolved. Happy streaming!
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@Netflixhelps
Netflix CS
6 years
@FlowerPrince_CY @NetflixKR @netflix @tvN_Asia We hope this is a possibility! We love to hear your suggestions so be sure to drop them with us here () 😊💕 *LB
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@Netflixhelps
Netflix CS
3 years
@RobotSercan Hola 😄! Aqui le dejo un enlace donde podra sugerirnos este titulo que parece interesar a mucha gente 🤗 ^OS
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@Netflixhelps
Netflix CS
5 years
@budd6534 Hey groundie! No word on season 2 yet, but definitely let us know how much you want it by requesting it here 👉 🤞🤞😊 *BY
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@Netflixhelps
Netflix CS
4 years
@_Iambi @DreamWorksSheRa @netflix @Dreamworks @Mattel We apologize for the typo! That was accidental and does not relate to She-Ra in any way. ^HL
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@Netflixhelps
Netflix CS
9 years
Hi all - we are aware of streaming issues on some devices & we are working quickly to solve them. We will update you when they are resolved.
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@Netflixhelps
Netflix CS
3 years
@Rocio_Luimelia Hola 😊 si Hay alguna serie o película existente que quieras ver en Netflix Sugiérenosla a continuación👉 ^YR
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@Netflixhelps
Netflix CS
6 years
Sorry for that hiccup, we are back up. Happy streaming!
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@Netflixhelps
Netflix CS
7 years
Hi all - we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.
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@Netflixhelps
Netflix CS
7 years
...they are resolved. 2/2
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@Netflixhelps
Netflix CS
10 years
Thank you for your patience. The previous issues have been resolved. Happy streaming!
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@Netflixhelps
Netflix CS
8 years
@aImondcurIs Your wish is our command, almond curls! Please leave a request here: and be sure to check back! *WF
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@Netflixhelps
Netflix CS
4 years
@vanawithshawn Hey there, great question! This title should be available to stream at 5am in your area. 👍-CA
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@Netflixhelps
Netflix CS
8 years
We're back! The issues on our website reported earlier have been fixed. We appreciate your patience and apologies for any inconvenience.
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@Netflixhelps
Netflix CS
6 years
@RachaelTaylorD2 We need YOU to submit your suggestion here: 😊 *LB
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@Netflixhelps
Netflix CS
5 years
@LucasHernandez Hey Lucas !! ⚽ Enfin un reportage de champion du Monde ^^ Ramenez le docu à la maison 🎶 😉 *QJ
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@Netflixhelps
Netflix CS
7 years
@Karen_DelBen Thanks for the suggestion, Karena! Request Bert, Ernie, Big Bird & the rest of the Sesame gang: . *WF
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@Netflixhelps
Netflix CS
7 years
@NintendoScreenz @netflix Correction: We are still exploring the opportunity with Nintendo, but don't have definitive plans to share at this time. The incorrect original tweet has been removed.
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@Netflixhelps
Netflix CS
6 years
We are aware of customers reporting problems attempting to stream titles on multiple devices and issues attempting to load the Netflix website. We're working on it! Thanks for your patience.
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@Netflixhelps
Netflix CS
9 years
@MelinaSophie Hey Melina, unsere Server laufen rund! Auf welchem Gerät versuchst du denn zu schauen und was genau funktioniert nicht? *BG
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@Netflixhelps
Netflix CS
5 years
@Leomie_Anderson @netflix @iamcardib @chancetherapper @Tip Fair enough, we appreciate the feedback. 😂 The next episodes of #Rhythm +Flow will be available on Oct. 23rd, don't forget an alarm! 😘❤️ *TK
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@Netflixhelps
Netflix CS
6 years
@katherineginge We can confirm that this is true. *JR
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@Netflixhelps
Netflix CS
5 years
@dan93tuan We can't make any promises but we love your ideas and we love adding new content so send them our way! To make sure suggestions are headed to the right place drop them here ➡ #StaySexy 😉 *AN
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@Netflixhelps
Netflix CS
7 years
We're aware of members having trouble streaming on multiple devices. We are investigating the issue. We appreciate your patience.
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@Netflixhelps
Netflix CS
4 years
@shwnlight Hey there! Like most Netflix Originals, it'll be available at 12:00 a.m. Pacific Time. If you use a time converter, then that'll be around 4:00 a.m. in Brazil. ^HL
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@Netflixhelps
Netflix CS
4 years
@linkLisa2 Sorry for the misunderstanding! It will be releasing at 3:00 P.M. Philippines time October 14. *KW
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@Netflixhelps
Netflix CS
6 years
@katherineginge @zeejade88 @MagnusShampoo This is what Freeform has announce, they will finish the second part of the 3rd season this year, with a 2-hour finale to come some time in 2019. Sorry for any confusion! 😊 *JR
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@Netflixhelps
Netflix CS
9 years
@thejusticec Thanks for the feedback. Our library is always being updated so keep your eyes peeled. :) *MM
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@Netflixhelps
Netflix CS
5 years
@33Arduc @e73FxFSDzOGwsi7 @netflixturkiye @NetflixFilm Hey there, thanks so much for the feedback 😀 You aren’t the only one who thinks this is a good idea 😉 Promise we will keep it in mind 🤞 *KB
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@Netflixhelps
Netflix CS
5 years
Hey everyone. We're sorry for the inconvenience and we're working hard to fix this issue as quickly as possible. Check back here for updates. 👉
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@Netflixhelps
Netflix CS
9 years
We're aware some members are experiencing technical difficulties on the web site in all regions. We hope to resolve this asap.
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@Netflixhelps
Netflix CS
9 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
7 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
10 years
Hi all - we are aware of streaming issues in Europe and we are working quickly to solve them. We will update you when they are resolved.
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@Netflixhelps
Netflix CS
7 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
6 years
Thank you for your patience. The previous issues have been resolved. Happy streaming!
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@Netflixhelps
Netflix CS
3 years
@AtalTugce Rica ederiz Tuğçe!🤗 Daha fazla yardıma ihtiyacın olursa lütfen müşteri hizmetlerindeki arkadaşlarımıza ulaş.👉 Şimdiden Ebruşun'u izlerken keyifli seyirler.😀 ^KG
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@Netflixhelps
Netflix CS
5 years
@hanscans Let us know how much you love it here and we will keep it in mind 👉 🤞 *KB
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@Netflixhelps
Netflix CS
6 years
We're aware of members having trouble streaming on multiple devices. We are investigating the issue. We appreciate your patience.
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@Netflixhelps
Netflix CS
6 years
@alexchico01 @NetflixBrasil Oi! Nós adoramos a idéia. Vamos fazer o seguinte? Usa esse link pra poder mandar pra gente sugestões de séries, filmes, documentários e o que mais você quiser ver na nossa plataforma :D - *RL
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@Netflixhelps
Netflix CS
4 years
@smx611 Hey there! You can submit any content requests here, and we'll take a look. 😁 -CA
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@Netflixhelps
Netflix CS
7 years
@NevilleB53 Hey there! We appreciate the feedback! Leave us a request for your favorites here: . *WF
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@Netflixhelps
Netflix CS
5 years
@munisharora93 Hey there, thanks for reaching out to us! We're working to resolve the issue as quickly as possible 🏃‍♀️🏃😅 You can keep up to date with the status of our service here: *BY
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@Netflixhelps
Netflix CS
9 years
The issues on our website reported earlier have been fixed. We appreciate your patience and apologies for any inconvenience.
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@Netflixhelps
Netflix CS
7 years
@iLeoVlogs Hola! Tenemos ya reportado el problema y esperamos solucionarlo lo antes posible. Gracias por el reporte. 😊 Un saludo! *CAF
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@Netflixhelps
Netflix CS
6 years
Hi, we're aware some members are unable to access alternate subtitle and audio options. We're working to fix this soon.
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@Netflixhelps
Netflix CS
6 years
The streaming issues we reported earlier have now been resolved. Thank you for your patience, and as always, happy streaming!
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@Netflixhelps
Netflix CS
7 years
Thank you for your patience. The previous issues have been resolved. Happy streaming!
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@Netflixhelps
Netflix CS
4 years
@kth_portugal Olá @kth_portugal ! 😁 Para sugerires á nossa equipa de conteúdo o drama "Hwarang: The Beginning" basta acederes a este link 👉👈 ^MC
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@Netflixhelps
Netflix CS
8 years
@DC_Animated No news on anything Young Justice, my friend! We're all about growing our library, though, & your vote is in for it! *JF
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@Netflixhelps
Netflix CS
6 years
@animal_leaks Let your voice be heard! 👂 We’re listening! *CH
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@Netflixhelps
Netflix CS
9 years
We're aware of members having trouble streaming on all devices. We are investigating the issue. We appreciate your patience.
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@Netflixhelps
Netflix CS
5 years
@dastaubegesicht What's up M @nfred ! Bl @ck Mirror Sea$on 5 is set to air 9:00 AM CEST Wednesday, June 5th! 😜 *ZOE
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@Netflixhelps
Netflix CS
8 years
We've confirmed the errors are limited to web browsers and will affect sign-ups. We're working to fix this asap and will keep folks posted.
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@Netflixhelps
Netflix CS
7 years
Hi all - we are aware of streaming issues and we are working quickly to solve them. We will update you when they are resolved.... 1/2
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@Netflixhelps
Netflix CS
4 years
@lokitomIinson tu peux nous en faire la demande ici : !
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