@sonamakapoor
Unfortunately, this is not a customer service issue, as Mr. Ahuja attempted to use doctored invoices on international shipments, which we were not able to allow.
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
This is not a matter of customer service quality, new policies, or holding items improperly as was tweeted. Mr. Ahuja misrepresented the price he paid for sneakers purchased on eBay which would result in him paying less duties and taxes. (1/3)
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
This is not a matter of customer service quality, new policies, or holding items improperly as was tweeted. Mr. Ahuja misrepresented the price he paid for sneakers purchased on eBay which would result in him paying less duties and taxes. (1/3)
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
The doctored invoices list prices that were up to 90% less than what he paid for the goods. While our policy is to do our best to rectify any customer issues, we have a duty to uphold regulatory compliance. (2/3)
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
Put very simply, we have a legal obligation to provide accurate information when sending international shipments. Both MyUS and Mr. Ahuja are subject to international export rules, and we intend to follow them. (3/3)
Are you ready for 12 days of giveaways? MyUS will be giving away a new prize each day, so make sure you're following us on Facebook, Instagram, and Twitter to enter!
Learn more on our blog.
#giveaway
#12daysofchristmas
We're holding a member appreciation giveaway! Ship today for your chance to win this bundle of prizes to BOOST your 2022!
Learn more:
#giveaway
#ShippedWithMyUS
So Nice We're Doing It Twice!
Day 11: $300 Amazon Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment your favorite items to purchase on Amazon and why!
(3) Tag two friends in the comments!
*PLEASE COMPLETE ALL STEPS!
Ramadan means giving generously! LIKE this tweet and we’ll donate $1 to
@theIRC
! (Up to $10,000)
The IRC delivers emergency relief for the world’s most vulnerable people. Reply and let us know what you’re giving back this Ramadan and retweet to spread the word!
Peter Biro/IRC
@etimes
Unfortunately, this article does not represent the reality of this situation, in which Mr. Ahuja attempted to use doctored invoices on international shipments.
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
This is not a matter of customer service quality, new policies, or holding items improperly as was tweeted. Mr. Ahuja misrepresented the price he paid for sneakers purchased on eBay which would result in him paying less duties and taxes. (1/3)
For a limited time, earn extra $$ when you refer a friend to ship with MyUS. We've upped the the amount you'll earn to $15!
Share the joy of MyUS today:
#referafriend
#shippedwithmyus
Day 10: $100 Visa Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment your favorite online store and why!
(3) Tag two friends in the comments!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Celebrate with MyUS:
@bombaytimes
@sonamakapoor
Unfortunately, this article does not represent the reality of this situation, in which Mr. Ahuja attempted to use doctored invoices on international shipments.
@anandahuja
@sonamakapoor
@etimes
@bombaytimes
This is not a matter of customer service quality, new policies, or holding items improperly as was tweeted. Mr. Ahuja misrepresented the price he paid for sneakers purchased on eBay which would result in him paying less duties and taxes. (1/3)
And on the last day of giveaways:
Day 12: $500 Apple Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment your favorite Apple device and why!
(3) Tag two friends in the comment section!
*PLEASE COMPLETE ALL STEPS!
Day 9: $150 Pottery Barn Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment your favorite home decor item and why!
(3) Tag 2 friends in the comments!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Day 5: $150 Walmart Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Here at my, MyUS we love pets! Comment a pic of your pet on our FB page and tell us their name.
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Day 1: $100 Amazon Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Tag 3 friends that love Amazon as much as you!
(3) Tell us what you're excited to buy if you win.🎄🎁
*PLEASE COMPLETE ALL 3 STEPS TO BE ENTERED TO WIN!
An update on our progress: We are currently logging packages into your suite within 48 hours of delivery to our facilities. Thank you to all our members for their understanding and patience as we continue to work through and reduce these delays!
Day 6: $100 Disney Store
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Tag a friend
(3) Comment your favorite Disney character & why!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Celebrate with MyUS:
Day 8: $250 Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment which room in your home you'd update and why!
(3) Tag a friend!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
We love hearing about our member's experiences! Ellen loved the ability to shop more lighting and culinary options at US stores. What are you shopping for?
#shipwithmyus
#myustonetherlands
Day 2: $75 Best Buy Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Unscramble this word OTECLRECSNI
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Celebrate with MyUS:
Day 7: $50 Barnes & Noble Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment what book you'd like to buy and why!
(3) Tag a friend in the comment section!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
We know you love shipping with FedEx International Connect, so MyUS has reduced rates—up to 26% lower—to many countries when you choose this carrier! ✈️
#internationalshipping
#affordableshipping
Day 4: $50 MasterCard Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Subscribe to our YouTube Channel!
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Celebrate with MyUS:
Packages are filling up almost every aisle! We continue to be amazed by our members, and the MyUS team is working to make sure every shipment is delivered with delight! 📦 🥳
#packages
#warehouse
Due to COVID-19, MyUS is taking extra precautions to ensure the health and safety of our employees—which may contribute to additional delays in processing orders. We are very grateful for your understanding and patience as we safely get to every members’ shipment and request.
MyUS systems are temporarily down. Our team is working to get things back up as soon as possible. We apologize for any inconvenience this may cause. Your packages are safe and secure and remain our top priority.
Day 3: $150 Aldo Gift Card
HOW TO ENTER:
(1) Follow us on Facebook, Instagram, and Twitter.
(2) Comment your favorite shoe emoji 👠👞👟👢
*PLEASE COMPLETE ALL STEPS TO BE ENTERED TO WIN!
Celebrate with MyUS:
As Florida experiences a huge surge in COVID-19 cases, we are taking extra precautions. Please read our update, in this image, for how this may impact service.
3 Days 'til Eid! Today's prize...
𝐀 𝐉𝐁𝐋 𝐁𝐥𝐮𝐞𝐭𝐨𝐨𝐭𝐡 𝐒𝐩𝐞𝐚𝐤𝐞𝐫!
Music brings people together. 𝐋𝐢𝐤𝐞 𝐓𝐰𝐞𝐞𝐭 𝐩𝐨𝐬𝐭 𝐚𝐧𝐝 𝐜𝐨𝐦𝐦𝐞𝐧𝐭 𝐛𝐞𝐥𝐨𝐰 your fave song right now!
#giveaway
#10DaysWithMyUS
#spotify
@sonamakapoor
We apologize if you were not happy with the service you have received. Would you be so kind as to sending us a Direct Message with your Suite number and issue please so we can try to check this for you? Thank you and have a wonderful day ahead.
Update: We’re working on a backlog of customer service inquiries. You may experience response delays but our full team is answering them in order. Please help us by not submitting inquiries via multiple channels, as it delays our response times. Thank you for your understanding.
On the 6th day of Christmas, MyUS gave to me... an Anki Toy Robot! Who is your favorite robot character? Let us know for your chance to win this robot buddy.
#MyUS12DaysofChristmas
#HolidaysWithMyUS
MyUS is open and shipping! Take a look at all the cargo carriers being unloaded!🚚📦
Thank you for being patient as our team works hard to process our member’s packages while ensuring the health and safety of our team. 💕
#packages
#internationalshipping
On the 12th Day of Christmas MyUS gave to me...
A Breville Barista Express Espresso Machine! ☕
Like this Tweet and vote on our Instagram Story to enter to win.
#12DaysWithMyUS
🎅🎄 🎁
Keep an eye on our Facebook and Instagram today! Tune in at around 3:30 pm EST as Nabetsi, our VP of Product, takes our Live audience through the aisles and aisles of MyUS member suites!
On the 2nd Day of Christmas MyUS gave to me...
A Lisa Frank Morphe Makeup Palette!
Like this tweet and RT @ the bestie you've shared your holographic stickers and colorful notebooks and pencils with.
#12DaysWithMyUS
#makeup
🎅🎄 🎁✨
@anandahuja
Thank you for your inquiry and we apologize for your inconvenience however, due to the limited resources here on our Social media accounts, it would be advisable to contact our Customer Service Specialists via LiveChat or email at Have a good day ahead.
And for the last one... On the 12th day of Christmas, MyUS gave to me... an espresso machine! ☕ Share this post and tell us how you like your coffee for the chance to win this caffeine machine!
#MyUS12DaysofChristmas
#HolidaysWithMyUS
On the 5th Day of Christmas MyUS gave to me...
An OLBIO Wireless Charging UV Sanitizing Station!
Follow us and tweet us a gif of how you feel about this year.
#12DaysWithMyUS
🎅🎄 🎁✨
Our MyUS Ambassador,
@pmhk_za
has a great guide to help you shop the US and ship to South Africa! See how he's using MyUS in the full video on his YouTube channel:
#shoppingguide
#internationalshipping
Due to Hurricane Milton's expected impact on the Sarasota area, our facility will be CLOSED from Tuesday, October 8 through Thursday, October 10.
MyUS will resume operations once we confirm our partner carriers are open. Thank you for your understanding & continued partnership.
On the 2nd day of Christmas, MyUS gave to me... a Dyson Toy Vacuum so everyone can have fun tidying! Like this post if you want a little help around the house, and to enter for this giveaway.
#MyUS12DaysofChristmas
#HolidaysWithMyUS
Day 9: What pictures will you take with your new Fujifilm Instax Wide Camera? Like this Tweet and reply with your answer below to enter!
Celebrate with MyUS:
#MyUS12Days
#12DaysofChristmas
#giveaway
🎉Cheers to 25 Years🎉 We’re excited to be celebrating our 25th anniversary with you and as a symbol of our appreciation every shipment in August will be entered to win a prize! Learn more here
#MyUS
#internationalshipping
#entertowin
#25thanniversary
On the 10th day of Christmas, MyUS gave to me... a Kate Spade tote bag! Make sure you're following us on Instagram () for you chance to win!
#MyUS12DaysofChristmas
#HolidaysWithMyUS
On the 10th Day of Christmas MyUS gave to me...
A U-Turn Orbit Turntable!
Tell us what's been on your playlist to continue your Social Distance Party with a new record player. 🎵
#12DaysWithMyUS
🎁 🎅🎄
🌙✨ENTER TO WIN✨🌙
Music can bring people together; respond with a song you currently have on repeat🌏🎼🎹
Respond, Like, Share, and Enter to Win...
$100 APPLE GIFT CARD - 5 Days 'til EID!
#myus
#internationalshipping
#countdowntoeid
While we all await Amazon's Prime Day sale, rumor is that they'll be having a Big Style Sale instead! Get the details and check out our top fashion picks here! 🛍️👗
#amazonprimeday
#amazonbigstylesale
Have you been wanting to shop from the UK? GOOD NEWS! MyUS members now have access to a UK address!
🇬🇧 Learn how access UK products with MyUS: 📦
#shoptheUK
#MyUSfromUK
In observance of Christmas, our offices will be closed on 25 and 26 December. Normal business hours will resume 27 December. Please note, there may be some delays as MyUS resumes operations after the holiday.
Day 6: Guess what's our favorite baked good to enter to win a set of Great Jones Baking Sheets. HINT: It's the shape in the picture.
Celebrate with MyUS:
#MyUS12Days
#12DaysofChristmas
#giveaway
On the 1st Day of Christmas MyUS gave to me...
He's the biggest STAR in the GALAXY and on all your screens this year! Guess who this character is and win a toy plush version.
#12DaysWithMyUS
🎅🎄 🎁✨
"LIKE" to help refugees! We're donating $1 to IRC for every like, up to $10,000!
PLUS - when you like this or ship with MyUS, you'll be automatically entered to win one of FIVE $200 Amazon gift cards! A...
Missing something from your suhoor or iftar table? Or wanting something special in time for Eid? Take your pick from all the US stores and ship to your home with MyUS.
#ramadan
#eid
#iftar
#suhoor
#breakfast
We want to see your deliveries! 📦 Share a picture or video 📸 of your favorite MyUS delivery with the hashtag ➡️
#ShippedWithMyUS
⬅️ and you could win up to $200 in shipping credit! 🤩
For more information -
#Giveaway
#PhotoContest
#VideoContest