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Dynamics 365

@MSFTDynamics365

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Follow #MSDyn365 for news and updates from the official account for Microsoft Dynamics 365—giving organizations the agility to delight every customer every day.

https://t.co/1zS6NPF5ba
Joined March 2012
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
1 day
🎉 Introducing 10 pre-built autonomous agents for Dynamics 365. Learn how they build capacity for every sales, service, finance, and supply chain team to boost operations and customer experiences: #MicrosoftAITour #Dynamics365
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Transform work with autonomous agents across your business processes - Microsoft Dynamics 365 Blog

Introducing 10 autonomous agents in Microsoft Dynamics 365 to build capacity for sales, service, finance, and supply chain teams. Learn more.

www.microsoft.com
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Dynamics 365 Retweeted
@Microsoft365
Microsoft 365
@Microsoft365
4 hours
💡 . @McKinsey is driving innovation with AI. Learn how they're using autonomous agents to manage client requests, allowing McKinsey partners to spend more time with clients. #MicrosoftAITour #Copilot
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
5 hours
✨ AI-powered Enterprise Resource Planning (ERP) platforms speed up decision-making by optimizing production, procurement, and billing processes. Learn how to get more from your business data: #AI
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Transforming ERP, and the speed of business, with generative AI - Microsoft Dynamics 365 Blog

AI can enhance a number of operations across an enterprise, including elevating ERP. Learn more about current trends in ERP modernization.

www.microsoft.com
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Dynamics 365 Retweeted
@Microsoft365
Microsoft 365
@Microsoft365
7 hours
📈 Leaders from seven business functions share how Copilot and agents are driving impact—from savings in customer service to boosting the sales pipeline. Read more: #MicrosoftAITour #Copilot
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AI Is Already Changing Work—Microsoft Included

Seven functional leaders share data and insights on what they’re learning—and how AI can help future-proof any organization.

www.microsoft.com
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
1 day
🎉 Introducing 10 pre-built autonomous agents for Dynamics 365. Learn how they build capacity for every sales, service, finance, and supply chain team to boost operations and customer experiences #MicrosoftAITour #Dynamics365
@Microsoft
Microsoft
@Microsoft
1 day
Today, we’re announcing new agentic capabilities that will help boost productivity gains and bring AI-first business process to every organization. Discover how we’re empowering customers with Copilot Studio and Dynamics 365:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
4 days
Discover how AI features in your business applications can proactively address challenges and capitalize on opportunities. Register now: #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
10 days
Find out how your business can harness the next wave of AI in Microsoft Dynamics 365 and Microsoft Power Platform. Register now: #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform
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Dynamics 365 Retweeted
@MSPowerPlat
Microsoft Power Platform
@MSPowerPlat
16 days
Enhance customer understanding and empower agents. Join us October 29 to learn how new AI capabilities in Microsoft Dynamics 365 and Microsoft Power Platform can help your business. Register now: #MSBizAppsLaunchEvent #MSDyn365 #PowerPlatform
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
19 days
Learn how to utilize new AI technologies to enhance productivity and streamline operation with Microsoft Dynamics 365 and Microsoft Power Platform. #MSBizAppsLaunchEvent
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
22 days
Microsoft Dynamics 365 Business Central empowers over 40,000 small and medium businesses, driving AI innovation. Discover the first comprehensive business management solution with Microsoft Copilot:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
22 days
🦺 AI is helping business decision-makers transform their field service operations. Discover its significant impact on predictive maintenance, workforce management, and customer experience:
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Harnessing transformative AI for field service excellence - Microsoft Dynamics 365 Blog

Microsoft Dynamics 365 Field Service customers can use Connected Field Service to connect their IoT devices to diagnose problems. Learn more.

www.microsoft.com
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
25 days
🤝 Generative AI in customer relationship management (CRM) automates non-selling tasks—enabling sellers to create a greater customer impact. Discover more Microsoft 365 Copilot use cases here: #AI
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Drive sales with generative AI in Microsoft Dynamics 365 Sales - Microsoft Dynamics 365 Blog

Implementing AI in ways that fit naturally with your business puts your sales teams at a competitive advantage. Learn more.

www.microsoft.com
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
26 days
👩‍💼 @KPMG used Microsoft Dynamics 365 Customer Service to transform and upgrade their professional services to digital in just three months. Read the story to see the impact it had on operations:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
27 days
🙌 To stay relevant and build loyalty, elevate your approach to how you attract, sell to, and support customers, day in and day out. AI can enhance every customer interaction, making CX the focal point. Download the e-book to learn more: #AI
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
28 days
🔗 Microsoft Dynamics 365 ERP enhances visibility across the entire supply chain—from raw material procurement to final product delivery. Learn how it drives operational efficiency in the manufacturing sector:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
28 days
When a diagnostic testing company needed to expand, they used Microsoft Dynamics 365 ERP to do it quickly and efficiently, leading to high cost savings and profitability. Read the Forrester study:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
1 month
Struggling to find where AI fits in your enterprise resource planning (ERP) system? Learn how generative AI is enhancing ERP’s potential—and how you can start your journey in this Forrester report:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
1 month
Companies can streamline operations, boost efficiency, and reduce costs. Dynamics 365 ERP offers a cloud-based solution. Read the Forrester Total Economic Impact™️ study:
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
2 months
According to a recent study, workers are struggling to keep up with the volume of work. Fortunately, AI can be an effective tool to reduce stress and increase productivity. Watch here: ⬇️ #AllInOnAI
@MSCloud
Microsoft Cloud
@MSCloud
2 months
➡️ Microsoft's Colette Stallbaumer and Mala Anand discuss how AI can be effectively integrated into the customer experience. Gain valuable insights with this video interview series: #AllInOnAI
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@MSFTDynamics365
Dynamics 365
@MSFTDynamics365
2 months
👩🏻‍💼 AI-enabled customer relationship management systems can greatly enhance the customer experience. Learn how to provide personalized service across marketing, sales, and customer service: #AI
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Elevating experiences with AI, from productivity to personalization  - Microsoft Dynamics 365 Blog

AI-enabled CRMs help increase productivity and provide personalized service across marketing, sales, and customer service. Learn more.

www.microsoft.com
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