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LOOKFANTASTIC CS Profile
LOOKFANTASTIC CS

@LookfantasticCS

8,269
Followers
84
Following
3
Media
36,519
Statuses

The Ultimate Beauty Destination ✨ The official feed for @lookfantastic customer queries. Here to help with all your beauty needs, 8am – 10pm (UK)

Joined April 2017
Don't wanna be here? Send us removal request.
@LookfantasticCS
LOOKFANTASTIC CS
3 years
Good morning #teamfantastic , we're back and ready to answer all your queries and questions until 10pm. Send us a DM and we'll be happy to help!💗
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
We're currently super busy responding to all your queries and working very hard to get back to you as quickly as possible! We appreciate your patience during this time and thank you for bearing with us. 💖
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
No. 1 fan!😻So CUTEEEE!! We hope that you love your beauty treats too💗x
@radicallyreanne
R E A N N E ♡ (taylors version)
4 years
She’s a huge fan of my @lookfantastic beauty boxes each month too
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
Morning #teamfantastic . Need help? We've got you covered 💁‍♀️
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@LookfantasticCS
LOOKFANTASTIC CS
10 months
@emmagreenmodel Hi there Emma. Thank you for dropping us a message, a member of our team will be in touch shortly to help you. Your patience is appreciated.💗 - Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
Good morning! ✨ We're here to help with any queries until 10pm! 💗
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@LookfantasticCS
LOOKFANTASTIC CS
1 year
@lucyloe_xo Hi there. Please accept our apologies, I have popped you a message if you could take a look at this for me where this can be discussed further? Thank you💗- Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
10 months
@emmagreenmodel I am very sorry for the delay in response, this is due to how busy we are however, I have since been in touch to help get this resolved for you! Thank you, Kaye💗 x
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@LookfantasticCS
LOOKFANTASTIC CS
10 months
@emmagreenmodel I am so sorry to hear this. Could I kindly ask you to send us a message via one of our other social media platforms and an advisor will be able to get an update on this for you. Thank you - Kaye 💗x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
What's your go-to fragrance brand?😍
YSL
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Jimmy Choo
2
Marc Jacobs
3
Giorgio Armani
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
When the items on your wishlist are back in stock 🥳
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@LookfantasticCS
LOOKFANTASTIC CS
6 years
@annagiIes @RENskincare @lookfantastic We hope you enjoy your REN Skincare products!
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@holliwood87 Hey! I'm really sorry to hear about your issue! Please can you drop us a message so we can begin to assist with this for you? Thank you💗 - Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
7 months
@x_emily_x89 I am very sorry to hear this. please will you send a message to our Instagram or Facebook inbox & we will get this looked into for you. Thank you, Jade 💗 x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
The BEST pamper treats delivered to your door✨What's your fave product is this month's box?💗x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
Morning! We're here to help until 10pm today. Send over any queries you have via DM and we'll get back to you ASAP! 💗
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@CaraOates1 @lookfantastic @GMMH_NHS @HendenLauren @Lily_GMMH @meganbuckley23 @emmaharveyhk @bethblackburn_ @FranReekie Thank you so much to you and all of your colleagues for your amazing work!💙 💙 💙 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@msarahgx GO, GO, GOOO Mollie!!! ✨ One of my favourite EVER fragrances, Valentino Voce Viva 30ml, is currently onsite for £46.75 😱 And with code CYBER, you can get it for a cheeky £42.07 👀 Have you tried Valentino before? It's both sophisticated and sexy 😍💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@FlyingFar1 @TanyaMLea @polblonde @lookfantastic Ooh fantastic! We hope that you love your new beauty treats!✨ 😘 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
It's Friday! 😍 Need help? We've got you covered 💁‍♀️We're here until 10pm this evening.
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@Em09265778 We have since replied to your recent message to assist further @Em09265778 . Apologies for the inconvenience caused. 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
What's your style?⚡
Au Natural ✨
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Full Glam 💄
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@LookfantasticCS
LOOKFANTASTIC CS
5 years
@yesitspixel @sal_mo20 @westlabsalts @lookfantastic Hey Maria, You can purchase this product on the following link: Hope this helps. Thanks, Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@AlchemyPeaceful We are so sorry to hear this! Sadly we cannot see a private Twitter DM sent to us from yourself - please could you kindly try this again for us now so we can assist you ASAP?💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@KatieGray261013 @EmilyCanham @lookfantastic Fake tan makes you feel so much better, doesn't it!💙 If you need any tips, just drop us a DM, iI'm sure we can help😘 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@CaitlinECaffell Oh no ! We'd love to get this sorted for you. Would you mind dropping us a DM and we can get this resolved as quickly as possible.❤ -Natalie x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@abipatterson Hey Abigail, I've just responded to your DM so please reply when you're free to and we can get this looked into for you. Hannah x 💖
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@steIar Apologies to hear this! Please can you pop us a message so we can look into this for you? Thank you. 💗- Macey S x
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@LookfantasticCS
LOOKFANTASTIC CS
7 years
@LookfantasticCS We are having a sneak peek going live next week!
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@Dawn_MacK_ Hi there Dawn, we would like to get this resolved for you as soon as we can. So we can do this, please can you message us with your order information and a member of the team will get back to you as soon as they can. Thank you! 💗- Macey S x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
Cuteness overload!😻Willow must be just as excited as you for delivery days✨
@LynnBeattie9
Lynn Beattie
4 years
Would love to get my mitts on my @lookfantastic order but Willow is having none of it 😹 #myboxmyrules #theboss #maybeawhile
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@Coco38408476 Hi there, we are truly sorry to hear about your recent experience. Please could you kindly send us a DM with your order details? Once received, we can look into this further for you. Thank you! 💗- Chloe W x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@Julia_St_Albans We are so sorry to hear this, Julia! We would love to help here. Please kindly send us a private Twitter message with your order details at your best convenience and we will be in touch ASAP to assist you. Thank you!💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@j_almousa Hello. We are so sorry for the delay in our response. Our Customer Service team are working through our high volume of messages from oldest to newest as quickly as possible. A member of our team will be in touch as soon as possible to assist. Thanks💗 -Darcy x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@Nikkibcoyne Hi there, I apologise for inconvenience caused. We have since responded to your DM and will get this sorted ASAP💗-Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@BegoniaKriss Hey,I am sorry this is the case. Please pop us a DM and we will be more than happy to look into this for you💗 - Rebecca L x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@emilycccox_o YAYY!! Thank you for your lovely feedback Emily, we are so pleased to hear this! What did you treat yourself to?💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@twitsenna We are so sorry to see this! Please kindly pop us a DM with your order details and we will be in touch as soon as possible to assist here. Thank you so much.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@achang419 Hello there, we are very sorry for any upset caused. A member of the team will be in touch shortly to assist further. Thank you for your patience.💗-Olivia
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
What do you do every day? ✨
Mascara
5
Foundation
7
Brows
10
Bronzer
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@LookfantasticCS
LOOKFANTASTIC CS
5 years
@ALady4Christ39 @lookfantastic @Hermesparcels That's great news! I hope you enjoy and have a lovely New Year! x Thanks, Courtney
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@daloah951 Hello there, please accept our apologies and kindly send over a DM. A member of the team will be in touch to assist as soon as possible. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
7 years
@Celine1Kelly Please DM us so we can discuss this further. Thanks!
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@whatlaurendid Hi there, our team are working through messages from oldest to newest and will be in touch to assist as soon as possible. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@MMarienewbold Thank you so much for contacting us, Marie! A member of our team will be in touch with you shortly to continue assisting, thank you so much.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
8 months
@llaurennnxx Hi there Lauren. Please be assured that a member of our CS team will be with you shortly to help. Thank you💗- Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
7 years
@walshiemays We are very sorry about this! Please DM us and we will look into this for you. Thanks!
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@KnittedE @lookfantastic Hey there - thank you so much for the positive feedback! It really is appreciated at this time. If you need any assistance with your order, please do drop us a DM! Thanks, Courtney X
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@claire_rachelx This is amazing 💗 Han x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@shilpa_kalyan Hello Shilpa. We are so sorry for the delay in our response. I can see that we have since responded to your DM. If you can please check this we can look into getting this resolved ASAP. Thank you so much💗 -Darcy x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@Frannullah Thank you for messaging us! I have just responded to your DM - thank you so much.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
5 years
@HeatherVentures @Angeschka @lookfantastic Great post! Hope you enjoy the treats inside! ❤️ - Vicky
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
Thanks for your AMAZING feedback😘 Definitely what we like to hear! Enjoy your beauty treats!💗x
@Ruthie_Orion
Ruthie
4 years
Have to give a shout out to @lookfantastic and #paack for impressive delivery service. Ordered at 5.30pm yesterday and delivered at 11.35am today. Thank you! 👏
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@chisan929 Hi there. We are truly sorry for the disappointment caused here. Please kindly send us a direct message with your order details so we can assist as soon as possible. Thank you!💗 -Chloe M x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@geeg4444 Hi there. Please pop us a message via your LF account where our team can assist? Thank you💗- Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@SMcMurrUK Hello Susanna, we do apologise. A member of the team has since replied to your recent message to assist further. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@OTooleSiobhan Please do refer to the site if you wish to read some more information about our free gift policies / information, or you can pop us a DM. Apologies about this. 💗- Macey S x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@Sarawr91 I'm sorry to hear this Sarah and would like for our Twitter team to help. Please can you send us a DM when you get the chance? Thanks, Jake💗x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@Montse88379307 If you visit our profile, please click the envelope icon next to the Follow button and it will allow you to direct message us. Please do this and send across your order details so we can help.💗 -Paige
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@jacquiannsmith Hi Jacqui, we are very sorry for any upset caused. Please kindly send across a DM so that we can look into this further for you. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@Popskinreviews That's what we LOVE to hear! A few years ago, I only used to use wipes!🙊 Never again!!💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
2 months
@NNmcnaughtan I'm really sorry to hear this! Could you please send us a message so that we can look into this for you? Thanks! -Saul💗x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@ru13y Hi there, be sure to keep your eyes peeled on our website and social media for any exciting upcoming releases! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@claireml77 Hi there. Thank you for dropping us a message, a member of our team will be in touch shortly to help you. Your patience is appreciated.💗 - Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@trevena_jill Hi there Jill. We are so sorry to hear this! I can see we are currently discussing this with you via DM now. Please be assured we will be in touch as soon as possible to continue assisting.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@thesecretbrief Hello @LookfantasticCS , we are sincerely sorry for any disappointment caused. Please DM us your order details and a member of our team will look into this for you. Thank you! - Tom
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@susie_mullen I am so sorry to hear this, please will you send a message to our Instagram or Facebook inbox & we will get this looked into for you. Thank you, Jade 💗 x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
Feelin' renewed⚡Can you guess which @glamglow mask this is?🤔👇
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@55Ophelie Hello there, please could you kindly send us a direct message via Twitter? A member of our team can then assist you further. Thank you! 💗-Chloe W x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@al_daftari That's great news, thanks for letting us know. 💗 -Saul
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@redvelvetswift @lookfantastic Hey! We're sorry to hear about this! Please send over a DM and we will be in touch to help💗-Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@kwbarley Hey! I am sorry to hear about this!! I can see my colleague responded to your DM yesterday, we would be more than happy to have this chased up for you if you could kindly check your DM's?💗- Chloe M
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@PureIdentity126 @lookfantastic Oh no!! We're truly sorry to hear about this! We'd be more than happy to take a look into this for you. Can you please send us a DM with your order details and we'll be in touch as soon as possible💙 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
11 months
@BeautyTies Hi there. I have since responded to your message and a member of the team or myself will be back in touch to continue assisting shortly. Thank you💗 - Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@ALutaContinua_ We are so sorry to hear this, Shay. We have contacted you via DM so we can begin to assist further with this - please see this at your earliest convenience. Thank you so much.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@NWoolger Hi there. We are truly sorry for the disappointment caused here. Please kindly send us a direct message with your order details so we can assist as soon as possible. Thank you!💗- Rebecca L x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@janetvicary Hi Janet, we are sorry to hear about this, please send across a DM so that we can look into this further for you. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@j_almousa We are so sorry to hear your order has not reached you. Please send us a private Twitter message with your order details and we will be in touch as soon as possible to assist.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@LjBamber @Chloeeenicoleex @Hermesparcels @lookfantastic We're sorry to hear about this! I can see that this is being discussed via DM. We'll get this resolved for you as quickly as possible. 💙 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
0
0
2
@LookfantasticCS
LOOKFANTASTIC CS
4 years
@essexgirlAM You do not want to miss this! 💗 - Rachel x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@ALutaContinua_ Hi there, we are very sorry for the upset caused. A member of the team has replied to your message to assist further, please get back in touch at your best convenience so that we can continue assisting. Thank you! 💗-Olivia x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@dumas_edna Hi there Edna! We would be more than happy to assist here. Please kindly send us a private Twitter message with your order details and we will be in touch as soon as possible to assist.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@grouchy15 Hi there. Please contact us via one of the Channels on our CS page, a member of our team will assist via any of them!💗- Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@nubesyclaras If you could pop us a message with the items that you would like to order, we can take a further look into this for you. Thank you!💗- Macey S x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@so_be_it_1 Hi there Sonia. Please drop us a message via one of our CS Channels so we can take a look into this for you? Thank you💗 - Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
2 years
@MissMariaDomme Hi @MissMariaDomme , I am sorry to hear about this. Can you please send us a DM so we can investigate and discuss this further. Thanks, Tom
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@Karla_Naom I am sorry, please pop us a DM and we will be more than happy to look into this for you 💗-Rebecca x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@fenn23 Hi there Georgie. We would love to assist here. Please send us a private Twitter message with your order details and we will be in touch as soon as possible to help.💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
3 months
@Katy_Ann_ Hi there Katy. We do apologise and would like to strongly assure you that a member of our management team will be in touch soon. Thank you💗- Macey x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@ninaEbevan We are sorry to hear this, Nina. I have just responded to your DM now so we can assist. Thanks!💗 -Paige x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@amazingmbb It's amazing isn't it?😍🤩💖-Eva x
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@LookfantasticCS
LOOKFANTASTIC CS
5 years
@hannahlizwoods2 @lookfantastic @beautybay We love making our customers laugh! That's fab to hear Hannah! Hope you are taking advantage of all of our Black Friday offers 💙 -Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
4 years
@beccasiann WOWWWW!!😍 We LOVE a bit of retail therapy! 🛍✨ Let us know what you have treated yourself 💗-Vicky x
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@LookfantasticCS
LOOKFANTASTIC CS
6 years
0
0
2
@LookfantasticCS
LOOKFANTASTIC CS
3 years
@lloydy43 Hello there, we do apologise and have since replied to your DM to advise further. Thank you! 💗-Olivia x
1
0
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@KieraNadineBell I'm obsessed with NARS blushers!💖 The lightweight 'Orgasm' blush is formulated to define the contours of the face, which it definitely does! 😍 - Macey S x
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@shakun_leo Hi there. I can see we contacted you previously via DM regarding your replacement order. If you would prefer a refund, please send us a new message so we can action this for you. Thank you. 💗 -Paige
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@LookfantasticCS
LOOKFANTASTIC CS
3 years
@itskvrenc We are so sorry to see this, Karen. We would love to get this resolved for you. I have just responded to your DM now regarding this so we can assist ASAP. Please see this at your best convenience.💗 -Paige x
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